Chapter 7 Common Problems and Troubleshooting
61
3. Disconnect the power cable from the system and open the chassis to check.
4. Check the fastness of the cable connection and accessory plugging in the
chassis.
5. Remove other external components other than Inspur’s.
6. Close the chassis and connect the power cable correctly and start the machine.
7.2.2 No display on the monitor
It can be powered on (the host can start and run normally), but the monitor doesn’t
work:
1. Check the correctness and fastness of the signal cable and power cable
connected to the monitor.
2. Make sure to power on the monitor.
3. Adjust the contrast and brightness of the monitor to confirm whether it can
display or not.
4. Shut down the system and disconnect the power cable to check whether there is
curve in the pin for connecting end of the monitor signal cable and the host.
5. Find another monitor for test if possible.
6. If the machine is installed with components other than Inspur ones, please
remove them first.
7. With the permission of Inspur technical support personnel, you may pull and
plug the memory and clear CMOS for test.
7.2.3 No disk found during OS installation
1. When installing system directly booting from the system CD, if it prompts that
no hard disk can be found, please check the normality of the disk state and power on
self-check hard disk state.
2. If the power-on self check can detect the hard disk but the hard disk can’t be
detected when the system is installed, it may be caused by the following conditions:
●Because the navigation serial number would be different when storage
configuration is changed, you should obtain a new navigation serial number from
Inspur technical support before you change your storage configuration.
●If you are using the system CD to boot and install the operating system, the hard
disk drive is generally added through USB flash disk. Please check whether the USB
flash disk drive is correct or not (the drive for external RAID card should be made
