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im3510/im4510

Printing Operation Manual

©Imagistics International Inc. 2002

Printed in China

Printing Operation Manual

ZB3500260

07.04.02

www.imagistics.com

Imagistics International Inc.

100 Oakview Drive

Trumbull, CT 06611

www.imagistics.com

2002G KS1
TINSE2314FCZZ

Summary of Contents for im3510

Page 1: ...im3510 im4510 Printing Operation Manual...

Page 2: ...out prior written permission is prohibited except as allowed under copyright laws Trademark Acknowledgments Microsoft Windows MS DOS and Windows NT are trademarks of Microsoft Corporation in the U S A...

Page 3: ...r heater 4 Be sure to allow the required space around the machine for servicing and proper ventilation INSTALLATION REQUIREMENTS Improper installation may damage this product Please note the following...

Page 4: ...tion of the multi purpose drawer see page 4 4 To avoid injury be sure to completely remove the multi purpose drawer Front side Rear side If the machine has been placed on a stand paper drawer The stan...

Page 5: ...ine to a computer be sure to first turn both the computer and the machine off 8 Do not print anything which is prohibited from printing by law The following items are normally prohibited from printing...

Page 6: ...empt to gain access to the inside of the product Refer all servicing to qualified personnel For North America SAFETY PRECAUTIONS This Digital Equipment is rated Class 1 and complies with 21 CFR 1040 1...

Page 7: ...I DENNA BRUKSANVISNING SPECIFICERATS KAN ANV NDAREN UTS TTAS F R OSYNLIG LASERSTR LNING SOM VERSKRIDER GR NSEN F R LASERKLASS 1 CAUTION VORSICHT ADVARSEL ADVERSEL VARNING VARO INVISIBLE LASER RADIATIO...

Page 8: ...cable supplied with the facsimile expansion kit to connect the machine to a telephone line Connect the cable so that the connector nearest to the noise suppression core is inserted into the socket loc...

Page 9: ...CONNECTING TO A COMPUTER 2 2 SOFTWARE FOR WINDOWS 2 2 INSTALLING PRINTER DRIVERS AND PRINTER UTILITIES 2 3 UNINSTALLING PRINTER DRIVERS AND PRINTER UTILITIES 2 3 INSTALLING PRINTER DRIVERS USING PLUG...

Page 10: ...pecifications 5 9 Finisher functions 5 10 Using the finisher functions 5 11 Staple cartridge replacement 5 12 Misfeed in the finisher 5 14 Troubleshooting finisher problems 5 15 Stapling position quic...

Page 11: ...anel on the scanner module 1 13 LOADING PAPER 1 16 Loading paper in paper tray 1 1 16 Changing the paper size in paper tray 1 1 16 Specifications of paper trays 1 17 Setting the paper size and type 1...

Page 12: ...izes in both the inch and AB systems The standard sizes available in this machine are shown below Sizes in the inch system Sizes in the AB system When the machine is being When the machine is being op...

Page 13: ...erve natural resources and reduce environmental pollution Preheat mode The preheat mode is the first level of power reduction The power is reduced to the fuser unit a preset time after the machine has...

Page 14: ...e size paper Operation panel See page 1 9 Front cover Open to add toner Main switch Press to turn power on and off Paper tray 1 Stand 3 x 500 sheet paper drawer See page 1 23 Stand MPD 2000 sheet pape...

Page 15: ...the main unit CAUTION The fusing unit is hot Take care in removing misfed paper Developer cartridge This cartridge contains developer and must be removed and replaced by a new cartridge when indicate...

Page 16: ...1 6 Part names and functions of peripheral devices PART NAMES AND FUNCTIONS...

Page 17: ...can be selected in the printer driver Each bin can be assigned to receive printed output by an individual person or by groups of people so that their prints are separated from other users making them...

Page 18: ...necessary to provide copier facsimile and network scanning capabilities PS3 expansion kit ZB3500070 This kit provides compatibility of PostScript level 3 to the printer PART NAMES AND FUNCTIONS Hard d...

Page 19: ...tion menu page 3 2 custom settings page 3 6 or execution of print jobs held by the retention function page 2 9 Also press to return to the job status screen from the setting screen of each job status...

Page 20: ...operation manual entitled Getting Started Guide A misfeed has occurred See page 4 2 Out of paper Load paper See page 1 16 Print hold If the job retention function is used from your computer print dat...

Page 21: ...sume To delete print data of a reserved job jobs stored in the printer Print data transmitted from computers will be stored in this printer up to 99 jobs and will be printed sequentially To delete pri...

Page 22: ...indicator is lit DATA indicator Lights up or blinks when print data is being received Also lights up or blinks when printing is being performed IMAGE SEND key LINE indicator DATA indicator Press to en...

Page 23: ...als Message display Job status screen See next page Print hold job list If the job retention function see page 2 9 is used the list of stored print jobs is displayed here up to 100 jobs The job retent...

Page 24: ...If you wish to change the paper size because you do not have the specified size paper you can change the size by touching the current job key to select it and touch the DETAIL key described in Mode sw...

Page 25: ...n Example 1 Items which are highlighted at the time a screen appears are already selected and will be registered to function if the OK key is touched Example 2 MULTI SHOT DUAL PAGE COPY When the machi...

Page 26: ...chine 4 Set the paper type If you change the paper type be sure to set the paper type referring to Setting the paper size and type page 1 19 5 Loading paper in paper tray 1 is now complete Loading pap...

Page 27: ...tomatic detection function 11 x 17 8 1 2 x 14 8 1 2 x 11 8 1 2 x 11R 7 1 4 x 10 1 2R If AUTO AB is selected in setting the paper size and type page 1 19 the following paper sizes can be used with the...

Page 28: ...han 8 1 2 x 11 or A4 thick paper ranging from 16 to 28 lbs or 60 to 105 g m2 can be used Other thick papers Index stock 65 lbs or 176 g m2 can be used Cover stock 110 lbs or 200 to 205 g m2 can be use...

Page 29: ...e shown to the left will appear in the display 7 Press the OK key To cancel the setting change press the BACK C key to return to step 4 8 Select the paper type that has been set in the tray Press the...

Page 30: ...RE PUNCHED OK PLAIN A4 11 81 2 The highlighted keys indicate the current selections To change either type or size or both touch the desired keys to highlight the selections Paper types Special papers...

Page 31: ...the paper size To change the paper size or paper type when paper is loaded into a tray refer to page 1 19 for details Setting envelopes or postcards When setting envelopes or postcards in the multi pu...

Page 32: ...machine If the machine is not equipped with a duplex module open the side cover similarly 2 Lower the two fusing unit pressure adjusting levers marked A and B in the illustration A B Normal position...

Page 33: ...sure no image will be printed on the label Printing on the label may cause smudges on prints Transparency film must be set in the portrait orientation Specifications multi purpose drawer Name Multi pu...

Page 34: ...t paper feed table The right table holds approximately 1 200 sheets Raise the paper guide and load paper onto the left paper feed table The left table holds ap proximately 800 sheets After loading pap...

Page 35: ...ay curl or become damp resulting in paper misfeeds STORAGE OF SUPPLIES Standard supplies for this product that are to be replaced by the user include paper toner cartridge drum toner cartridge develop...

Page 36: ...1 26...

Page 37: ...2 3 INSTALLING PRINTER DRIVERS USING PLUG PLAY OR THE ADD PRINTER WIZARD 2 4 Before installation 2 4 SETTING THE PRINTER DRIVER 2 5 Printer driver settings under Windows selecting and setting print c...

Page 38: ...ion into data understood by the printer 2 Printer utilities Printer Administration Utility provides setting and monitoring of printers on a computer The Printer Status Monitor provides monitoring of p...

Page 39: ...n install the following software PCL5e printer driver PCL6 printer driver PCL display font Printer Status Monitor If you select administrator tools you can install the following software Printer Admin...

Page 40: ...e CD ROM drive is designated as drive R The procedure may differ depending on the system environment 1 Start Windows 98 2 Insert the supplied CD ROM into the CD ROM drive If your computer is configure...

Page 41: ...s NT 4 0 2000 Screens for Windows NT 4 0 are used in the description below 1 On the Start menu select Settings and then Printers The Printer window will appear 2 Right click the installed printer driv...

Page 42: ...of improper input abc abc abc abc abc Accessing Web pages and displaying help Use the following procedure to access the Web pages If the help button under the menu frame is clicked the help screen for...

Page 43: ...x Destinations Sets the fax destination Fax numbers of recipients and communication mode as well as information for destination control destination name index name for front panel display etc Setting...

Page 44: ...et To use the status alert E mail function you must set up E mail DNS Setup This screen displays the settings of E mail DNS Settings and provides a link to E mail DNS Setup E mail DNS Setup Basic sett...

Page 45: ...ased from the operation panel Print start operation can be made on the operation panel of the printer as needed Also you can delete the data without executing printing See step 7 on page 2 10 or step...

Page 46: ...l the desired print job is displayed 4 Press the OK key 5 Enter the first digit of the password and press the OK key needed only if a password has been set Be sure to enter the same number that has be...

Page 47: ...rd has been set ENTER PIN VIA THE 10 KEY CANCEL Be sure to enter the password that has been entered on the computer If no password has been set operation of this step is not needed NOTE Each time a nu...

Page 48: ...n of the printer driver The account number entry screen will be displayed by clicking Job control in the Main tab of the printer driver When an invalid account number is entered or no account number i...

Page 49: ...med to be drive R Windows 2000 Windows 95 98 Me Windows NT Path for using PostScript driver R Option English 2x_PS Path for using PostScript driver R Option English 9x_PS Path for using PostScript dri...

Page 50: ...er driver reinstall the resident font information The screens in the Windows 98 environment are used below as examples 1 Start Windows 2 Insert the PRINTER UTILITIES CD ROM of a PS3 expansion kit into...

Page 51: ...acintosh computer refers to when using its LaserWriter printer driver for printing IMAGISTICS PPD Utility The Imagistics PPD Utility is used to register account numbers and passwords when the auditing...

Page 52: ...ouble click the Installer icon The installer screen will appear 5 Click Reference of steps 2 and 3 to read the text Be sure to read the descriptions which contain information on use of this product as...

Page 53: ...The printer name can be changed by adjusting the setting for the Print Server Card ZB3500080 5 Click Create Setup or Setup Phrase depends on the version of MAC OS installed If you are setting this pr...

Page 54: ...ystem versions printer driver versions and application software 2 Adjust each setting Number of copies page range and other settings can be made If the printer has been configured for the auditing mod...

Page 55: ...to be registered for the computer The account numbers are the same as those for the copier auditing mode and must be registered using one of the key operator programs for the copier feature When print...

Page 56: ......

Page 57: ...conditions Page MAKING CONFIGURATION SETTING 3 2 Operation procedure common to all printer configuration settings items that can be set from the operation panel 3 2 Default settings 3 4 PCL settings 3...

Page 58: ...ENU key repeatedly until SET OPERATIONS CONDI TIONS appears Any print jobs held in the printer and any job currently transmitted to the printer will be printed in the former print conditions 2 Press t...

Page 59: ...h panel 1 2 A4 P 1 DEFAULT SETTINGS SMOOTHING ORIENTATION DEFAULT OUTPUT TRAY COPIES DEFAULT PAPER SIZE DEFAULT PAPER TYPE OK These keys and indicator are available on setting screens that require the...

Page 60: ...to the specified size paper unless otherwise specified Default setting 8 1 2 x 11 or A4 11 x 17 8 1 2 x 14 8 1 2 x 13 8 1 2 x 11 7 1 4 x 10 1 2 5 1 2 x 8 1 2 A3 B4 A4 B5 or A5 can be set If the operat...

Page 61: ...ng A One of the following print conditions change between print jobs Two sided printing to one sided printing one sided printing to two sided printing binding method of two sided printing orientation...

Page 62: ...2 Received fax data in memory can be forwarded to another destination Key operator programs Setting programs are provided for key operators administrators of this machine If this product is equipped...

Page 63: ...tion is off disabled Alternate touches of a box will change the on off status 3 Touch the desired setting on the setting screen of the desired item and touch the OK key TRAY SETTINGS TRAY 1 TRAY 2 TRA...

Page 64: ...river is printed Option font list printing A list of option fonts ZB3500160 is printed NOTE If test page printing is disabled with key operator program DISABLETEST PAGE PRINTING page 7 11 the printer...

Page 65: ...e etc Page MISFEED REMOVAL 4 2 General misfeed removal procedure 4 2 Misfeed removal guidance 4 3 Misfeed in the paper feed area 4 4 Misfeed in the transport area fusing area and exit area 4 6 Misfeed...

Page 66: ...re in removing paper General misfeed removal procedure If the INFORMATION key is pressed when a misfeed has occurred messages will appear giving guidance for misfeed removal The messages will appear i...

Page 67: ...mile output will stop The approximate misfeed locations are indicated with shown in the illustration below The page numbers for detailed information on misfeed removal are also shown NOTES Facsimile r...

Page 68: ...remove the misfed paper Be careful not to tear the misfed paper during removal 4 Gently close the paper tray Push the paper tray back into the machine 5 Gently close the duplex module If the machine...

Page 69: ...page to remove the misfed paper Misfeed in the stand 3 x 500 sheet paper drawer For misfeed removal in the upper tray follow the procedure of Misfeed in the multi purpose drawer shown to the left to r...

Page 70: ...e the photoconductive drum Roller rotating knob B If paper is misfed in the fusing area turn roller rotating knob B in the direction of the arrow to remove the misfed paper CAUTION The fusing unit is...

Page 71: ...e taking care not to tear the paper If paper is misfed at the lower part of the duplex module gently remove it while taking care not to tear the paper 4 Close the cover of the duplex module and lower...

Page 72: ...ERROR indicator lit at the same time on the operation panel of the main unit Replace the toner cartridge See the separate Getting Started Guide Message indicating a paper misfeed displayed ERROR indi...

Page 73: ...m the application software when the PPD file of an optional PS3 expansion kit is used in Windows except NT environment Printer write error occurs when printing from the parallel port Only one set has...

Page 74: ...paper size in tray 1 page 1 19 Paper curled or damp Do not use curled or crimped paper If you do not use paper for a long time store paper in the wrapper in a dry location Paper curled and misfed in...

Page 75: ...DSPF scanning section glass or document cover have dirty spots these spots will become part of scanned images These will show up as defects when the images are printed Clean these areas by wiping the...

Page 76: ......

Page 77: ...rinter driver 5 7 Misfeed in the mail bin stacker 5 8 FINISHER 5 9 Part names 5 9 Specifications 5 9 Finisher functions 5 10 Using the finisher functions 5 11 Staple cartridge replacement 5 12 Misfeed...

Page 78: ...al papers cannot be used for two sided printing See page 1 18 for explanation on special paper Specifications Name Duplex module or Duplex module bypass tray Paper size for duplex copy 1 11 x 17 8 1 2...

Page 79: ...NOTES When using 5 1 2 x 8 1 2 paper A5 paper or postcards be sure to load them with their shorter edge into the feed slot as shown in the illustration When using special paper postcards or transparen...

Page 80: ...ve been set properly in the printer driver configuration see NOTE on page 2 5 The combination of paper selection and other functions may not be compatible For instance if heavy paper envelopes label s...

Page 81: ...y to the paper size When using non standard size paper or special paper be sure to set the paper size and type See pages 1 17 to 1 19 Set paper within the allowable range Set the paper guides properly...

Page 82: ...ther peripheral devices in order to be functional and cannot be installed together with some other devices The table on page 6 4 shows the configurations which are compatible Specifications Name Mail...

Page 83: ...ES The settings screens to the right will appear only if the devices have been set properly in the printer driver configuration see NOTE on page 2 5 The combination of paper selection and other functi...

Page 84: ...he top cover Top cover Move the release lever in the direction of the arrow in the illustration to open the top cover 2 Remove the misfed paper Be careful not to tear the misfed paper during removal A...

Page 85: ...fset will be delivered here Specifications Name Finisher Number of trays 2 Paper output Print face down Tray type Top tray normal tray Lower tray offset tray Tray capacity Top tray 500 sheets 8 1 2 x...

Page 86: ...d for copier output Stapled sets will not be offset Staple sort mode Collated sets will be stapled and delivered to the offset tray The stapling positions orientation paper size for stapling and stapl...

Page 87: ...help GROUP key See page 5 10 When Group is selected all copies of the same original will be grouped STAPLE SORT key See page 5 10 When Staple Sort is selected sorted sets will be stapled and delivered...

Page 88: ...the staple box aligning the arrow of the staple cartridge with that of the staple box NOTES Do not remove the tape from the cartridge before inserting the staple cartridge into the box When reinstalli...

Page 89: ...til it clicks into place 10While pushing the staple unit release lever to the left rotate the staple unit to face down 11Close the front cover NOTE Make a test print or copy in the staple sort mode to...

Page 90: ...ove the tab in the direction of the arrow as shown in the illustration to open the top cover 3 Remove the misfed paper Be careful not to tear the misfed paper during removal After removing the paper p...

Page 91: ...E STAPLER UNIT or CHECK STAPLER POSITION OR STAPLE JAM message displayed Is a message ADD STAPLES displayed Different size paper included Paper heavily curled Solution or cause Check the stapling posi...

Page 92: ...ostcards cannot be stapled Orientation of original or original data Output result Page 1 Page 2 Page 1 Page 2 Duplexed Portrait orientation printing Left binding Top binding Right binding Left binding...

Page 93: ...er to be stapled is stacked temporarily Continued on next page Specifications Name Saddle stitch finisher Number of trays 2 Paper output Print face down Tray system Upper tray offset tray Lower tray s...

Page 94: ...capacity 8 1 2 x 11 or A4 or smaller size 50 sheets 20 lbs or 80 g m2 8 1 2 x 14 or B4 or larger size 25 sheets 20 lbs or 80 g m2 Up to two sheets of 34 lbs or 128 g m2 paper can be included as cover...

Page 95: ...o 25 sheets for other sizes Available paper sizes 11 x 17 8 1 2 x 14 8 1 2 x 13 8 1 2 x 11 R A3 B4 and A4R Stapling capacity Up to 50 sheets for 8 1 2 x 11 R A4R and B5R and up to 25 sheets for other...

Page 96: ...combination of paper selection and other functions may not be compatible For instance if heavy paper envelopes label stock etc are selected it will not be possible to select duplex offset tray saddle...

Page 97: ...lace the staple cartridge or remove jammed staples Staple cartridge replacement 1 Open the front cover 2 Pull out the stapler section 3 Turn roller rotating knob A in the direction of the arrow to mov...

Page 98: ...hown in the illustration until the blue indication is seen 4 Remove the paper from the stapler compiler 5 If saddle stitch was selected open the saddle stitch section cover 6 Remove the misfed paper B...

Page 99: ...he staple box Push the staple box in until it clicks into place 14Push the stapler section back into the finisher 15Close the front cover 16Push the saddle stitch finisher back against the printer NOT...

Page 100: ...or 5 on page 4 4 3 If misfed paper is not found in step 1 open the top cover 4 While pulling and turning roller rotating knob B remove the misfed paper If the misfed paper is released by turning roll...

Page 101: ...the direction of the arrow 11Remove any misted paper from the saddle stitch tray Be careful not to tear the misfed paper during removal 12Close the saddle stitch section cover 13Close the front cover...

Page 102: ...heck for the staple unit displayed Message requesting adding staples displayed Different size paper included Paper heavily curled Message requesting check for punch module displayed Solution or cause...

Page 103: ...pling One position stapling Two position stapling Two position stapling One position stapling One position stapling One position stapling Left binding with two position stapling cannot be made Right b...

Page 104: ...ntation of original or original data Output result Page 1 Page 3 Page 2 Page 4 Page 1 Page 2 Duplexed Page 3 Page 4 Duplexed Right binding Left binding Portrait orientation printing Landscape orientat...

Page 105: ...6 1 CHAPTER 6 APPENDIX Page PRINTER SPECIFICATIONS 6 2 List of principal printer driver functions 6 3 LIST OF COMBINATION OF PERIPHERAL DEVICES 6 4 NOTICE PAGE PRINTING 6 5 PRINT AREA 6 6...

Page 106: ...tend this product to include network features an optional Print Server Card is needed Warm up time Approx 80 seconds Continuous print speed 35 ppm type 35 pages min 45 ppm type 45 pages min 8 1 2 x 11...

Page 107: ...Yes Yes Horizontal vertical N A Yes PPD Windows 1 999 Yes Yes N A Long short 2 4 3 4 Fixed Yes always 136 fonts 6 Bitmap Type1 TrueType Yes N A N A N A N A N A N A Yes 3 sizes 3 5 Yes N A N A 600 dpi...

Page 108: ...le 2 Multi purpose drawer Stand 3 x 500 sheet paper drawer Stand MPD 2000 sheet Duplex module bypass tray Duplex module Upper exit tray extension Multi function controller board Fax memory 8 MB B W sc...

Page 109: ...ber of print hold jobs has reached the maximum of 100 jobs When different paper sizes have been selected for printing within a print job and one or more of the sizes cannot be delivered to the selecte...

Page 110: ...velope 162 229 4 154 4 Monarch envelope 98 191 4 90 4 DL envelope 110 220 4 102 4 ISO B5 envelope 176 250 4 168 4 6 ISO 6 ASCII 1 Roman 8 2 ISO 8859 1 Latin 1 4 PC 8 Danish Norwegian 3 PC 8 5 PC 850 7...

Page 111: ...perator The key operator should read this chapter thoroughly to gain the maximum value these programs provide Page KEY OPERATOR PROGRAMS 7 2 Key operator program list 7 2 Using the key operator progra...

Page 112: ...ing Display language settings 7 9 Keys touch sound 7 9 Disabling of job priority operation 7 9 Device settings Device control Disable duplex unit Disabling of duplex 7 10 Disable stapler unit Disablin...

Page 113: ...our key operator code number and press the OK key For the factory default setting of the key operator code number see page 7 15 at the first digit will change to and at the second digit will blink To...

Page 114: ...s for any step can be changed by going back and selecting again The and keys are used to move up and down through selections on a setting screen to highlight a desired selection A press of the OK key...

Page 115: ...EXADECIMAL DUMP MODE OFF PDL FOR NETWORK PORT AUTO PDL FOR PARALLEL PORT AUTO I O TIMEOUT 20 sec PORT SWITCHING PER JOB RESTORE CONFIGURATION RESTORE FACTORY DEFAULTS STORE CURRENT CONFIGURATION RESTO...

Page 116: ...dule 20 1 999 SEC These keys and indicator are available on setting screens that require the entry of numerical values KEY OPERATOR PROGRAMS NETWORK SETTING IP ADDRESS SETTING 1 2 ENABLE NetWare ENABL...

Page 117: ...ng Print per account This program is used to display or print the total number of prints against each account number Misfed paper is not counted Total pages per account This program is used to display...

Page 118: ...he shut off feature this program can be used to disable the feature If disabled the auto power shut off time setting described above will be ignored Auto power shut off Same as for the main unit NOTE...

Page 119: ...tions but not for facsimile functions Message display time This program is used to adjust the time that messages are displayed for messages that automatically disappear The time can be set to 3 second...

Page 120: ...of the saddle stitch finisher The value can be adjusted in 0 1 mm increments within 3 0 mm from the reference position for each paper size Saddle stitch position adjust Same as for the main unit 1 2...

Page 121: ...6 5 Prohibit notice page printing Same as for the main unit Disable test page printing This program is used to disable test page printing If this program is set printer test page printing in custom se...

Page 122: ...emulate when the printer is connected to a computer through the network port The setting items are the same as those of PDL for parallel port Network port emulation switching Same as for the main unit...

Page 123: ...hat uses the TCP IP protocol set also the program Enable TCP IP below IP address setting Same as for the main unit EnableTCP IP When using this product in a network that uses the TCP IP protocol set t...

Page 124: ...s nonvolatile memory To recall the stored settings use the program Restore configuration below Store current configuration Same as for the main unit Restore configuration Use this program to recall t...

Page 125: ...ust be entered when accessing the Key Operator Program for the first time See page 7 3 or 7 6 NOTE The Key Operator Code Number is an important security number allowing the Key Operator to configure t...

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Page 128: ...ernational Inc 2002 Printed in China Printing Operation Manual ZB3500260 07 04 02 www imagistics com Imagistics International Inc 100 Oakview Drive Trumbull CT 06611 TM TM www imagistics com 2002G KS1...

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