Chapter 8. System upgrades
329
Maintenance charges are automatically adjusted as a result of a permanent upgrade.
Software charges, based on the total capacity of the server on which the software is installed,
are adjusted to the new capacity in place after the permanent upgrade is installed. Software
products that use the Workload License Charges (WLC) might not be affected by the server
upgrade because the charges are based on LPAR usage rather than on the server total
capacity. See 7.16.3, “Advanced Workload License Charges” on page 307 for more
information about the WLC.
Figure 8-7 illustrates the CIU facility process on IBM Resource Link.
Figure 8-7 Permanent upgrade order example
The following sample sequence on IBM Resource Link initiates an order:
1. Sign on to Resource Link.
2. Select Customer Initiated Upgrade from the main Resource Link page. The customer
and server details that are associated with the user ID are listed.
3. Select the server that will receive the upgrade. The current configuration (PU allocation
and memory) is shown for the selected server.
4. Select Order Permanent Upgrade. Resource Link limits the options to those that are valid
or possible for this configuration.
5. After the target configuration is verified by the system, accept or cancel the order.
An order is created and verified against the pre-established agreement.
6. Accept or reject the price that is quoted. A secondary order approval is optional.
Upon confirmation, the order is processed. The LICCC for the upgrade will be available
within hours.
ibm.com/servers/resourcelink
Customer
Online
permanent
order
Remote Support
Facility
Internet
Optional customer
secondary order
approval
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