IBM Ultrium Gen 6 Installation And User Manual Download Page 114

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Function code P: Enable post error

reporting 39

Function code U: Disable post error

reporting 40

gaseous contamination 79
Germany Class A statement 82
glossary 85
guidelines

servicing electrical equipment xi
trained service technicians x

hardware service and support telephone

numbers 59

help

from the World Wide Web 58
from World Wide Web 58
sending diagnostic data to IBM 58
sources of 57

host interface

physical characteristics 5

host wrap test 32

IBM Taiwan product service 59
important notices 78
information center 58
insert cartridge 35
inspecting for unsafe conditions x
Installation 9
installation guidelines 9
installing 9

tape drive 10

Japan Class A electronic emission

statement 83

Japan Electronics and Information

Technology Industries Association
statement 83

JEITA statement 83

Korea Class A electronic emission

statement 83

leader pin

reattaching 71
repositioning 69

Linear Tape File System 6
load/unload est 39
LTFS 6

maintenance

create FMR tape 30
update firmware with FMR tape 29

maintenance function

selecting function 25
unmaking an FMR tape 33

Maintenance mode 17

entering 27
exiting 27, 28

Maintenance, tape drive 40
media 43

acclimating 48
capacity scaling 5
cartridge compatibility 3
disposing of 51
environmental conditions 48
environmental specifications 50
handling 48
inserting 22
inspecting 48
inspecting for damage 53
mid-tape recovery 23
packaging 49
removing 23
resolving problems 55
shipping specifications 50
training 48

message codes 63
Mounting

enclosure 12
server 12

My Support 15

New Zealand Class A statement 81
notes, important 78
notices 77

electronic emission 81
FCC, Class A 81

operating instructions 17
operating modes 17
Operating systems supported 6
operating systems, supported 6
Operation mode 17
Option part numbers 1

Part numbers

CRU 1
Option 1

particulate contamination 79
People's Republic of China Class A

electronic emission statement 84

performance 3
post error reporting

disabling 40
enabling 39

power

button 17

Power

connect to drive 12
test to drive 12

problem determination 53
problems reported by server

resolving 55

product service, IBM Taiwan 59

read and write capability 47
rear panel features 2
repair identification tag (RID) 56
replaceable components 56
replacement procedure 56
requirements for attaching tape drive to

server 6

RS-422 wrap test 33
Russia Class A electronic emission

statement 83

safety ix, 9
safety statements ix, xii
SAS Host connections

checking 54

SAS interface 5

external 14
internal cable connection 13

SCSI interface

external server connection 14
internal cable connection 13

sending diagnostic data to IBM 58
server connection

external SCSI 14

Servers supported 6
servers, supported 6
service and support

before you call 57
hardware 59
software 59

servicing electrical equipment xi
shipment, verifying 10
software service and support telephone

numbers 59

specifications

cartridges 47

speed matching 4
status light 18
status, tape drive 24
support web page, custom 58
supported device drivers 6
supported SAN components 6
supported servers and operating

systems 6

switches, feature 11

Taiwan Class A electronic emission

statement 84

tape drive

installation 10

tape drive status 24
tape drive status, web page 24

IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive: Installation and User's Guide

Summary of Contents for Ultrium Gen 6

Page 1: ...IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 2: ......

Page 3: ...IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 4: ... Information and IBM Environmental Notices and User s Guide on the IBM Documentation CD and the IBM Warranty Information document that comes with the system Second Edition June 2013 Copyright IBM Corporation 2013 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 5: ...b page 24 Diagnostic and maintenance functions 25 Entering Maintenance mode 27 Exiting Maintenance mode 27 Function code 0 Maintenance mode 28 Function code 1 Run drive diagnostics 28 Function code 2 Update drive firmware from FMR tape 29 Function code 3 Create FMR tape 30 Function code 4 Force a drive dump 30 Function code 5 Copy drive dump 31 Function code 6 Run host interface wrap test 32 Funct...

Page 6: ... Telecommunication regulatory statement 80 Electronic emission notices 80 Federal Communications Commission FCC statement 80 Industry Canada Class A emission compliance statement 81 Avis de conformité à la réglementation d Industrie Canada 81 Australia and New Zealand Class A statement 81 European Union EMC Directive conformance statement 81 Germany Class A statement 82 Japan VCCI Class A statemen...

Page 7: ...he right 46 10 Tape cartridges in a Turtlecase 49 11 Double boxing tape cartridges for shipping 50 12 Flowchart for analyzing maintenance problems 53 13 Leader pin in the incorrect and correct positions 70 14 Placing the dislodged leader pin into the correct position 70 15 Rewinding the tape into the cartridge 71 16 Leader Pin Reattachment Kit 72 17 Attaching the leader pin attach tool to the cart...

Page 8: ...vi IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 9: ...ng of status lights and single character display SCD 19 7 Functions that the Unload button performs 21 8 Diagnostic and maintenance functions 26 9 Ultrium cartridge compatibility with Ultrium tape drives 47 10 Environment for operating storing and shipping LTO media 50 11 CRU and Option part numbers 56 12 Error codes on the SCD 63 13 Limits for particulates and gases 79 Copyright IBM Corp 2013 vii...

Page 10: ...viii IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 11: ...odukt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Copyright IBM Corp 2013 ix ...

Page 12: ...conditions Use this information to help you identify potential unsafe conditions in an IBM product that you are working on Each IBM product as it was designed and manufactured has required safety items to protect users and service technicians from injury The information in this section addresses only those items Use good judgment to identify potential unsafe conditions that might be caused by non ...

Page 13: ...or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Make sure that the power supply cover fasteners screws or rivets have not been removed or tampered with Guidelines for servicing electrical equipment Observe these guidelines when you service electrical equipment v Check the area for electrical hazards such as moist floors nongrounded power extension cords and missing saf...

Page 14: ...Use extreme care when you measure high voltages v To ensure proper grounding of components such as power supplies pumps blowers fans and motor generators do not service these components outside of their normal operating locations v If an electrical accident occurs use caution turn off the power and send another person to get medical aid Safety statements These statements provide the caution and da...

Page 15: ...ion and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from...

Page 16: ...am Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source Statement 8 xiv IBM Half High LTO Ultrium Gen 6 Internal SAS Tape D...

Page 17: ... following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Safety xv ...

Page 18: ...xvi IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 19: ...nt and the IBM Safety Information Safety Information Labels Warranty and Environmental Notices and User Guide documents that come with the drive before you install or use the drive The Customer Replaceable Unit CRU part numbers and the Option part numbers for the IBM LTO 6 Half High Tape Drive are shown in the following list Table 1 CRU and Option part numbers Description CRU part number Option pa...

Page 20: ... operator panel v Ready Fault and Encryption status lights v Maintenance Mode functions v Support for WORM Write Once Read Many on WORM cartridge types Front panel of the drive The tape drive front panel s elements descriptions Rear panel of the drive The tape drive rear panel s elements descriptions Figure 2 Tape drive front panel element descriptions SAS and power cable connector Fan Figure 3 Ta...

Page 21: ...e drive uses the IBM LTO Ultrium 2500 GB Data Cartridge and is compatible with the cartridges of its predecessor the IBM Half High LTO Ultrium 5 Tape Drive The drive has the following capabilities and limitations Note To improve system performance the drive uses a feature called speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of a server For more info...

Page 22: ...lled speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of a server With speed matching the drive operates at different speeds when reading or writing the Ultrium 5 or Ultrium 6 cartridge format Native data rates are as follows in the table below Table 4 Performance parameters Ultrium generation media Generation 6 media Generation 5 media Generation 4 me...

Page 23: ...dware and firmware to encrypt and decrypt host tape application data Encryption policy and encryption keys are provided by the host application there is no encryption setup required for this drive A drive digital certificate is installed at manufacturing time Each drive has a unique serial number and certificate The T10 application might validate each drive instance by checking the drive s digital...

Page 24: ...actual procedure might vary slightly from what is described in this document 1 Go to http www 947 ibm com support entry portal 2 In the Search support downloads text field at the top right hand corner of the screen type tape files and press Enter 3 In the list of search results click the link Tape Files index Software for tape drives and libraries Ethernet port The IBM LTO 6 Half High Tape Drive h...

Page 25: ...r reading data on a LTO tape cartridge is as easy as dragging and dropping Users can run any application designed for disk files against tape data without concern for the fact that the data is physically stored on tape Chapter 1 Product description 7 ...

Page 26: ...8 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 27: ...static discharge precautions when you work inside the server v Observe good housekeeping in the area where you are working Place removed covers and other parts in a safe place v Do not attempt to lift an object that you think is too heavy for you If you have to lift a heavy object observe the following precautions Make sure that you can stand safely without slipping Distribute the weight of the ob...

Page 28: ...afety Information Safety Information Labels Environmental Notices and User s Guide and the Warranty v SAS cables are not part of the ship group They must be ordered separately Installing a tape drive Use the information in this section to install a tape drive The following list of steps provides a brief overview of the installation process 1 Unpacking the drive 2 Acclimating the drive and media on...

Page 29: ...ins data If you are uncertain about whether the temperature of the drive is within the recommended operating range or the humidity is sufficient to cause condensation acclimate the drive for the full four hours Turning off the enclosure or server Use this information to turn off the enclosure or server 1 Turn off the enclosure or the unit that provides power to the drive 2 Disconnect the power cor...

Page 30: ...ng the drive s front panel controls To mount the drive into an enclosure or server 1 Remove the cover of your enclosure or server refer to the instructions in the documentation provided with your enclosure or server 2 Place the drive into your enclosure or server so that the tape load compartment of the drive faces the tape load compartment of the enclosure or server 3 Insert two M3 screws into th...

Page 31: ...e host side data and power of the SAS cable included with your tape drive to the SAS and power connectors on your server Then attach the drive side to the drive connector for the drive connector location see Rear panel of the drive on page 2 Running drive diagnostics Use this information to run the drive diagnostics tool 1 Replace the cover on the enclosure or server 2 If you are not already conne...

Page 32: ...e same bus as a drive you can do so if during the power on cycle you quiesce all devices including the drive on the bus Configuring the drive to the server switch or hub To configure the drive to work with the server see the documentation for that server switch or hub The drive is now ready for use Updating firmware Use this information to update firmware Attention When updating firmware do not tu...

Page 33: ...or My Support My Support registration provides e mail notification when new firmware levels have been updated and are available for download and installation To register for My Support visit the web at http www ibm com support mySupport Chapter 2 Installation 15 ...

Page 34: ...16 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 35: ...s used to switch between modes For more information see Unload button on page 21 Power button The Power button is a push button that turns the tape drive on or off The button is located on the front panel see Front panel of the drive on page 2 When the Power button is in the off position the primary electrical power within the enclosure or server is still active To remove all electrical power to t...

Page 36: ...ed in RAM memory SCD dot on solid the dump will be lost when you turn OFF the power or reset the drive Status lights Use this information for the status lights on the front panel of the drive The status lights see Front panel of the drive on page 2 are LEDs that provide information about the state of the drive The Ready status light is green and the Fault status light is amber and solid or flashin...

Page 37: ...oading the tape Note The white Encryption status light will be on when all the data on the cartridge is encrypted excluding the label This applies to LTO Ultrium 6 and Ultrium 5 cartridges only Flashing green once per second Off Off Off Off If the drive contains a cartridge when the drive is turned on the drive completes POST and slowly rewinds the tape the process may take up to 10 minutes The li...

Page 38: ...For more information see Function code 0 Maintenance mode on page 28 Off Amber and solid Off Flashing selected function On or off The drive is executing the selected function while in Maintenance mode Off Flashing amber once per second Off Displaying error code Off An error occurred and the drive or media may require service or it may require cleaning Note the code on the SCD then go to Appendix C...

Page 39: ...peat the steps for entering Maintenance mode Scroll through the maintenance functions While in Maintenance mode press the Unload button once per second to increase the display character by one When you reach the character of the diagnostic or maintenance function that you want see Diagnostic and maintenance functions on page 25 press and hold the Unload button for 3 seconds Exit Maintenance mode P...

Page 40: ...dge To insert a tape cartridge complete the following steps 1 Make sure that the drive power is turned on 2 Make sure that the write protect switch on the tape cartridge is properly set see Write protect switch on page 45 3 Grasp the cartridge so that the write protect switch faces you see Figure 4 4 Slide the cartridge into the tape load compartment Note a If the cartridge is already in an ejecte...

Page 41: ...ht flashes and the SCD will be counting down from 9 to 0 indicating the approximate cartridge rewinding status Between the counts the SCD displays random segments while the tape is rewinding into the cartridge Push the Unload button to eject the cartridge when the Ready light stops flashing Cleaning the drive head Use this information to clean the drive head Attention When cleaning the drive head ...

Page 42: ...s operating or idle Note The drive must be powered on 1 Connect the host computer or a laptop to the tape drive s Ethernet port RJ45 connector using an Ethernet patch cable 2 Use a web browser to connect to http 169 254 0 3 to view the current tape drive status on an HTML web page Note a If the drive s IP address has been changed use that address instead b The web page is static so it must be refr...

Page 43: ...information can be copied and pasted easily if it needs to be sent to support personnel Diagnostic and maintenance functions The diagnostic and maintenance functions of the tape drive The drive is capable of the following v Run diagnostics v Test write and read functions v Test a suspect tape cartridge v Update firmware v Perform other diagnostic and maintenance functions The drive must be in main...

Page 44: ...Update drive firmware from FMR tape on page 29 Create FMR Tape Copies its field microcode replacement FMR data to a customer supplied scratch blank data cartridge Function code 3 Create FMR tape on page 30 Force a Drive Dump Performs a dump of data also known as saving a microcode trace Function code 4 Force a drive dump on page 30 Copy Drive Dump Copies data from a drive dump captured by using Fu...

Page 45: ...r Reporting When selected deferred check conditions are reported to the host Function code P Enable post error reporting on page 39 Disable Post Error Reporting When selected deferred check conditions are NOT reported to the host Function code U Disable post error reporting on page 40 Entering Maintenance mode The drive must be in Maintenance mode to run drive diagnostics or maintenance functions ...

Page 46: ...ate Run Time 5 minutes per loop Total Number of Loops 1 Function code runs tests that determine whether the drive can properly load and unload cartridges and read and write data Once you begin this test the diagnostic begins the loop sequence Time the first loop by pressing the Unload button once to stop the diagnostic after the completion of the first loop then record the time it takes for the te...

Page 47: ...ve power off until the update is complete or the firmware might be lost Function code loads drive firmware from a field microcode replacement FMR tape The FMR tape must have been created by a LTO Ultrium 6 tape drive with the same host interface for example SAS To execute Function code 2 Update drive firmware from FMR tape complete the following steps 1 Put the drive in Maintenance mode For instru...

Page 48: ...ycle past the desired code press the Unload button once per second until the code reappears 3 Press and hold the Unload button for 3 or more seconds then release it to select the function The SCD changes to a flashing requesting a cartridge 4 Insert a scratch blank data cartridge that is not write protected or the tape drive exits maintenance mode The SCD changes to a flashing The tape drive copie...

Page 49: ...ance mode after the cartridge is removed To execute Function code 5 Copy drive dump complete the following steps 1 Put the drive in Maintenance mode For instructions see Entering Maintenance mode on page 27 Index through the Maintenance mode options until is displayed on the SCD 2 Press and hold the Unload button for 3 seconds to select Function code 5 After selecting Function code 5 the SCD will ...

Page 50: ...de For instructions see Entering Maintenance mode on page 27 3 Press the Unload button once per second until appears in the SCD Index through the Maintenance mode options until is displayed on the SCD 4 Press and hold the Unload button for 3 seconds to select Function code 6 After selecting Function code 6 the SCD will display option Press the Unload button within 5 seconds to make a different sel...

Page 51: ...pears in the SCD If you cycle past continue to press the Unload button until it displays again 4 To select the function press and hold the Unload button for 3 seconds After you select the function flashes and the drive automatically starts the test v If no error is detected the diagnostic will loop and begin again To stop the loop press the Unload button for one second and release When the diagnos...

Page 52: ...play error code log Function code displays the last 10 error codes one at a time The codes are ordered the most recent is presented first and the oldest is presented last If there are no errors in the log function code displays in the SCD and exits Maintenance mode To execute Function code 9 Display error code log complete the following steps 1 Put the drive in Maintenance mode For instructions se...

Page 53: ...a on the suspect tape will be overwritten Note If you inserted an invalid tape cartridge e g Ultrium 3 or WORM tape cartridge error code or appears in the SCD If you inserted a write protected cartridge or the media has read only compatibility e g Ultrium 4 tape cartridge error code appears in the SCD In either case the tape drive unloads the cartridge and exits Maintenance mode after the cartridg...

Page 54: ...tape cartridge error code appears in the SCD In either case the tape drive unloads the cartridge and exits Maintenance mode after the cartridge is removed To execute Function code F Write performance test complete the following steps 1 Put the drive in Maintenance mode For instructions see Entering Maintenance mode on page 27 2 Press the Unload button once per second until appears in the SCD If yo...

Page 55: ...he data on the cartridge Note If you inserted an invalid tape cartridge e g Ultrium 3 or WORM tape cartridge error code or appears in the SCD If you inserted a write protected cartridge or the media has read only compatibility e g Ultrium 4 tape cartridge error code appears in the SCD In either case the tape drive unloads the cartridge and exits Maintenance mode after the cartridge is removed To e...

Page 56: ...ert only a scratch blank data cartridge or a cartridge that can be overwritten During the test the drive overwrites the data on the cartridge Note If you inserted an invalid tape cartridge e g Ultrium 3 or WORM tape cartridge error code or appears in the SCD If you inserted a write protected cartridge or the media has read only compatibility e g Ultrium 4 tape cartridge error code appears in the S...

Page 57: ...he desired code press the Unload button once per second until the code reappears 3 Press and hold the Unload button for 3 or more seconds then release it to select the function The SCD changes to a flashing requesting a cartridge 4 Insert a scratch blank data cartridge The SCD changes to a flashing and the tape drive runs the tests v If no error is detected the diagnostic will loop and begin again...

Page 58: ...fter a reboot or power off on cycle To execute Function code U Disable post error reporting complete the following steps 1 Put the drive in Maintenance mode For instructions see Entering Maintenance mode on page 27 2 Press the Unload button once per second until either or appears in the SCD or will appear in the SCD to indicate the current setting for post error reporting If you cycle past the des...

Page 59: ... is shown on the page Click the radio button next to the maintenance function then click Run to start the maintenance function If the tape drive is installed in a library some of the maintenance functions cannot be run using the Ethernet procedure The status of the maintenance function is shown under the Drive Response The web page is static so it must be refreshed frequently to show the latest ma...

Page 60: ...42 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 61: ...bout the use of the cartridge For more information see Cartridge Memory chip LTO CM on page 44 Cartridge door The cartridge door protects the tape from contamination when the cartridge is out of the drive Leader pin The tape is attached to a leader pin behind the cartridge door When the cartridge is inserted into the drive a threading mechanism pulls the pin and tape out of the cartridge across th...

Page 62: ...00 20k Ultrium 2 Purple 200 GB 400 GB at 2 1 compression Reads and writes data on 512 tracks 8 tracks at a time 10 000 10k Ultrium 1 Black 100 GB 200 GB at 2 1 compression Reads and writes data on 384 tracks 8 tracks at a time 5000 5k 1 The first set of tracks 16 for Ultrium 6 5 4 and 3 8 for Ultrium 2 and 1 is written from near the beginning of the tape to near the end of the tape The head then r...

Page 63: ...If the switch is in the locked position solid red data cannot be written to the tape If the switch is in the unlocked position black void data can be written to the tape If you must manually set the write protect switch slide it left or right to the desired position Capacity scaling To control the capacity of the cartridge for example to obtain a faster seek time issue the SCSI command SET CAPACIT...

Page 64: ...e that of standard read write media This unique format prevents a drive that lacks WORM capable firmware from writing on a WORM cartridge v When the drive senses a WORM cartridge the firmware prohibits the changing of user data already written on the tape The firmware keeps track of the last appendable point on the tape WORM media errors The following conditions cause WORM media errors to occur v ...

Page 65: ...rium cartridge compatibility with Ultrium tape drives IBM Ultrium Tape Drive IBM LTO Ultrium Data Cartridges 2500 GB Ultrium 6 1500 GB Ultrium 5 800 GB Ultrium 4 400 GB Ultrium 3 200GB Ultrium 2 100GB Ultrium 1 Ultrium 6 Read Write Read Write Read Only Ultrium 5 Read Write Read Write Read only Ultrium 4 Read Write Read Write Read only Ultrium 3 Read Write Read Write Read only Ultrium 2 Read Write ...

Page 66: ...dge unusable v Maintain the conditions that are described in Environmental and shipping specifications for tape cartridges on page 50 Inspect the cartridge Before using the cartridge perform the following steps v Inspect the cartridge packaging to determine potential rough handling v When inspecting a cartridge open only the cartridge door Do not open any other part of the cartridge case The upper...

Page 67: ...aging details v When shipping a cartridge use the original or better packaging v Always ship or store a cartridge in a jewel case v Use only a recommended shipping container that holds the cartridge securely in its jewel case during transportation Ultrium Turtlecases by Perm A Store have been tested and found to be satisfactory They are available at http www turtlecase com v Never ship a cartridge...

Page 68: ... from accumulating on the cartridges and partially protects them from humidity changes When you ship a cartridge place it in its jewel case or in a sealed moisture proof bag to protect it from moisture contaminants and physical damage Ship the cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container Table 10 gives t...

Page 69: ...e to time and you should review them at the time of disposal If your local state country non U S A or regional regulations are more restrictive than EPA 40CFR261 you must review them before you dispose of a cartridge Contact your account representative for information about the materials that are in the cartridge If a tape cartridge must be disposed of in a secure manner you can erase the data on ...

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Page 71: ...ay SCD see Single character display SCD on page 17 See Appendix A Getting help and technical assistance before you call IBM Technical Support Procedure 1 Inspecting a cartridge for damage Use this information to inspect a cartridge for damage If the cartridge fails to load or unload properly perform the following steps Figure 12 Flowchart for analyzing maintenance problems Copyright IBM Corp 2013 ...

Page 72: ...not communicating with the SAS drive the problem might be the SAS cable the SAS host adapter or the SAS host adapter setup To check the compatibility of your System x hardware and options go to http www 03 ibm com systems info x86servers serverproven compat us indexsp html To check the host connections for your drive complete the following steps 1 Make sure that the tape drive power is on 2 Make s...

Page 73: ...ing interface bus errors varies depending on whether the error is consistent or intermittent and on your configuration The sections that follow describe how to fix an error Fixing SAS bus errors 1 Make sure that the tape drive power is on 2 Make sure that the SAS cable is fully seated in the server and the tape drive 3 Replace the SAS cable if it shows any signs of damage Resolving problems with t...

Page 74: ...placeable components Table 11 CRU and Option part numbers Description CRU part number Option part number IBM Internal Half High LTO Gen 6 SAS Tape Drive 35P1049 00D8924 SAS cable internal 49Y9901 N A Tape drive rail order two for tape drive installation 41Y7711 N A Screw pack 42C3934 N A To replace your tape drive complete the following steps 1 Remove the replacement unit from its packaging 2 Loca...

Page 75: ...ntenance contract Your IBM service technician will request that you upgrade your software and firmware if the problem has a documented solution within a software upgrade v If you have installed new hardware or software in your environment check to make sure that the hardware and software is supported by your IBM product v Go to to check for information to help you solve the problem v Gather the fo...

Page 76: ...the World Wide Web Up to date information about IBM products and support is available on the World Wide Web On the World Wide Web up to date information about IBM systems optional devices services and support is available at IBM System x information is at IBM BladeCenter information is at IBM IntelliStation information is at How to send DSA data to IBM Use the IBM Enhanced Customer Data Repository...

Page 77: ...ers on the right side of the page For IBM support telephone numbers see In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IBM Taiwan product service Use this information to contact IBM Taiwan product service IBM Taiwan...

Page 78: ...60 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 79: ... server to read TapeAlert flags from a tape drive through the host interface The server reads the flags from Log Sense Page 0x2E See the IBM LTO Ultrium Tape Drive SCSI Reference document for the list of TapeAlert flags that are supported by this tape drive To download the IBM LTO Ultrium Tape Drive SCSI Reference document PDF go to http www 01 ibm com support docview wss uid ssg1S7001045 aid 1 Co...

Page 80: ...62 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 81: ...re that the cooling fan is rotating and is quiet If it is not see the documentation that came with your enclosure or server v Remove any blockage that prevents air from flowing freely through the tape drive v Make sure that the operating temperature and airflow is within the specified range Specifications for tape cartridges are given in Environmental and shipping specifications for tape cartridge...

Page 82: ...nd read a drive dump use Function code 5 Copy drive dump on page 31 2 Turn the tape drive power off and on then retry the operation that produced the error The error code clears when you place the tape drive in Maintenance mode 3 If the problem persists download new firmware and retry the operation if new firmware is not available replace the drive Tape drive hardware problem The drive determined ...

Page 83: ...d on page 37 If the diagnostic fails replace the tape drive If the diagnostic succeeds replace the cartridges that caused the problem The error code clears when you remove the tape cartridge or place the tape drive in Maintenance mode For Problems with Reading Data If the problem occurred while the tape drive was reading data from the tape perform one of the following procedures v If another tape ...

Page 84: ...the media If the operation succeeds run Function code E Test cartridge and media on page 35 Attention When you run the Test Cartridge Media diagnostic data on the suspect tape is overwritten Use only a scratch data cartridge to run the test v If the diagnostic fails replace the media v If the diagnostic succeeds clean the drive head see Cleaning the drive head on page 23 and run Function code 1 Ru...

Page 85: ...ignificantly longer than the Approximate Run Time run Function code F Write performance test on page 36 If the Write Performance Test fails replace the media and exit Maintenance mode If the drive diagnostics run successfully perform the operation that produced the initial drive error 3 If the problem persists replace the drive If it is not possible to run the tape cartridge in a different drive p...

Page 86: ...nly v Retry the encryption operation with the tape cartridge in another encryption enabled drive Replace the media if the problem repeats with the same tape cartridge in multiple drives If the problem occurred while the tape drive was running POST or diagnostics replace the drive The error code clears with the first attempted write read after the encryption key is changed or when the drive is plac...

Page 87: ...s Complete the following steps 1 Look for signs of cartridge mishandling 2 Use the IBM Leader Pin Reattachment Kit part number 08L9129 to correctly seat the pin 3 Use data recovery procedures to minimize the chance of data loss 4 Review the media handling procedures Example Improper placement of the leader pin see Repositioning a leader pin The leader pin is misaligned Complete the following steps...

Page 88: ... and position it in the pin retaining spring clips 3 Press the leader pin gently into the clips until it snaps into place and is firmly seated 4 Close the cartridge door 5 Make sure that there are no gaps in the seam of the cartridge Figure 14 Placing the dislodged leader pin into the correct position Figure 13 Leader pin in the incorrect and correct positions The cartridge door is open and the le...

Page 89: ...le data recovery Discard the mishandled cartridge Figure 15 Rewinding the tape into the cartridge Reattaching a leader pin Use this information to reattach a leader pin The first meter of tape in a cartridge is leader tape Once the leader tape is removed the likelihood of tape breakage is increased After reattaching the leader pin transfer data from the defective tape cartridge Important Do not re...

Page 90: ... Cartridge manual rewind tool A device that fits into the cartridge hub and lets you wind the tape into and out of the cartridge Leader pins Extra leader pins are included C clips Extra C clips are included Figure 16 Leader Pin Reattachment Kit 72 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 91: ...rocedure might affect the performance of the leader pin during threading and unloading operations v Touch only the end of the tape Touching the tape in an area other than the end can damage the tape surface or edges which might interfere with read or write reliability To reattach a leader pin by using the IBM Leader Pin Reattachment Kit see Figure 17 and perform the steps below 1 Attach the leader...

Page 92: ...or If necessary grasp the tape and pull gently to unwind it from the cartridge 5 Remove the rewind tool by pulling it away from the cartridge Set the tool and the cartridge aside Figure 18 Winding the tape out of the cartridge To remove the C clip from the leader pin see Figure 19 and complete the following steps 1 On the leader pin locate the open side of the C clip The C clip is a small black pa...

Page 93: ...tape on the pin will cause the repaired cartridge to fail When the tape is properly centered a 0 25 mm 0 01 in gap exists on both sides of the pin 5 Close the pivot arm of the leader pin attach tool by swinging it over the leader pin so that the C clip snaps onto the pin and the tape 6 Swing the pivot arm open and trim the excess tape so that it is flush with the reattached leader pin 7 Use your f...

Page 94: ...76 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 95: ... IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information h...

Page 96: ...eferring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard ...

Page 97: ...imits because numerous other factors such as temperature or moisture content of the air can influence the impact of particulates or environmental corrosives and gaseous contaminant transfer In the absence of specific limits that are set forth in this document you must implement practices that maintain particulate and gas levels that are consistent with the protection of human health and safety If ...

Page 98: ...include the publication part number and title When you send information to IBM you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you Telecommunication regulatory statement This product may not be certified in your country for connection by any means whatsoever to interfaces of public telecommunications net...

Page 99: ...e Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures European Union EMC Directive conformance statement This product is in conformity with the protecti...

Page 100: ...n vom Betreiber verlangt werden angemessene Maßnahmen zu ergreifen und dafür aufzukommen Deutschland Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten Dieses Produkt entspricht dem Gesetz über die elektromagnetische Verträglichkeit von Geräten EMVG Dies ist die Umsetzung der EU Richtlinie 2004 108 EG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem D...

Page 101: ...and Information Technology Industries Association JEITA statement Japan Electronics and Information Technology Industries Association JEITA Confirmed Harmonics Guidelines with Modifications products greater than 20 A per phase Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is ...

Page 102: ...People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement 84 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 103: ...one coulomb per second or to the current produced by one volt applied across a resistance of one ohm ANSI American National Standards Institute archive To collect and store files in a designated place ASCII American National Standard Code for Information Interchange A 7 bit coded character set 8 bits including parity check that consists of control characters and graphic characters assigning a devi...

Page 104: ...aution notice A word to call attention to possible personal harm to people Contrast with attention and danger CE Customer engineer field engineer service representative centimeter cm One one hundredth of a meter 0 01 m Approximately 0 39 inch channel command An instruction that directs a data channel control unit or device to perform an operation or set of operations char Character CHK Check clean...

Page 105: ...ed to use an attached device DIAG Diagnostic section of maintenance information manual differential See High Voltage Differential HVD direct access storage A storage device in which the access time is independent of the location of the data DNS Directory Name System This allows the library to recognize text based addresses instead of numeric IP addresses download To transfer programs or data from ...

Page 106: ...n pure hardware circuitry An example of firmware is the Basic Input Output System BIOS in read only memory ROM on a PC motherboard FLASH EEPROM An electrically erasable programmable read only memory EEPROM that can be updated FMR Field microcode replacement format The arrangement or layout of data on a data medium formatter Part of a magnetic tape subsystem that performs data conversion speed matc...

Page 107: ...he signal is present in both a plus and minus state and is thereby canceled Synonymous with differential HVD SCSI Bus High Voltage Differential Hz Hertz cycles per second I IBM Ultrium Tape Drive Located within the library a data storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge The drive houses the mechanism drive head that reads and writes data t...

Page 108: ... power display technology used in computers and other I O devices loadable Having the ability to be loaded LTO cartridge memory LTO CM Within each LTO Ultrium data cartridge an embedded electronics and interface module that can store and retrieve a cartridge s historical usage and other information LVD SCSI Bus Low Voltage Differential M m Meter In the Metric System the basic unit of length equal ...

Page 109: ...ing more than one path N N A Not applicable node In a network a point at which one or more functional units connect channels or data circuits NTP Network Time Protocol This allows the library to set its internal date and time based on the date and time of a sever NVS Nonvolatile storage A storage device whose contents are not lost when power is cut off O oersted The unit of magnetic field strength...

Page 110: ...ted as a unit recording density The number of bits in a single linear track measured per unit of length of the recording medium recoverable error An error condition that allows continued execution of a program ref Reference reg Register reinventory To inventory again retension The process or function of tightening the tape onto the cartridge if it is sensed that the tape has a loose wrap on the ca...

Page 111: ...gnificant design elements of a product that are included as part of the fundamental product START Start maintenance subsystem A secondary or subordinate system usually capable of operating independently of or asynchronously with a controlling system SUPP Support sync Synchronous synchronize Occurring with a regular or predictable time relationship T tachometer tach A device that emits pulses that ...

Page 112: ...ngineering W word A character string that is convenient for some purpose to consider as an entity Write Write command WT world trade X XR External register XRA External register address register 94 IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive Installation and User s Guide ...

Page 113: ...unction 25 tape drive 28 test cartridge 35 test head 37 write performance test 36 Diagnostics 40 running 13 display SCD dot 17 single character 17 documentation format 80 using 58 drive avoiding damage 9 cleaning 47 cleaning cartridge 47 description 1 features 1 front view 2 performance 3 rear view 2 drive cleaning 24 drive dump copying to tape 31 forcing 30 drive head cleaning 23 drive monitoring...

Page 114: ... A statement 81 notes important 78 notices 77 electronic emission 81 FCC Class A 81 O operating instructions 17 operating modes 17 Operating systems supported 6 operating systems supported 6 Operation mode 17 Option part numbers 1 P Part numbers CRU 1 Option 1 particulate contamination 79 People s Republic of China Class A electronic emission statement 84 performance 3 post error reporting disabli...

Page 115: ... States FCC Class A notice 81 unload button 21 unpacking shipment 10 Unpacking shipment 10 unsafe conditions inspecting for x updating firmware 14 using FMR tape 14 using Host Interface 14 using ITDT tool 14 V Verifying Host Interface Communications 54 W WORM requirements 45 WORM Write Once Read Many 45 WORM media errors 45 Write Once Read Many see WORM 45 write performance test 36 Write Protect S...

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Page 118: ... Part Number 00Y8026 Printed in USA 1P P N 00Y8026 ...

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