IBM Ultrium Gen 6, Installation And User Manual

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Table 12. Error codes on the SCD (continued)
Error code Cause and action
Encryption error. Displayed when the drive detects an error associated with a encryption
operation. If the problem occurred while the tape drive was writing data to, or reading data from,
tape:
1. Check the host application to make sure that the host application is providing the correct
encryption key.
v See the IBM Tape Device Drivers Encryption Support documentation and the IBM LTO Ultrium
Tape Drive SCSI Reference documentation for the Sense Data returned for an encryption
operation.
v
Retry the encryption operation after the host application problems have been resolved.
2.
Check the operation of the tape drive by resetting the drive and running POST. See Table 7 on
page 21.
v
See the error code displayed on the SCD if the drive reset and POST fails.
v
Retry the encryption operation if the drive reset and POST complete without errors.
3. Check the media.
v Make sure that the correct media is being used. Data encryption is supported with LTO
Ultrium 4, 5 and 6 data cartridges only.
v
Retry the encryption operation with the tape cartridge in another encryption enabled drive.
Replace the media if the problem repeats with the same tape cartridge in multiple drives.
If the problem occurred while the tape drive was running POST or diagnostics, replace the drive.
The error code clears with the first attempted write/read after the encryption key is changed, or
when the drive is placed in Maintenance mode.
Incompatible media. The tape drive detected an unsupported cartridge was loaded or the
cartridge loaded has an incompatible format. Ultrium 1, 2 and 3 cartridges are not supported in
the Ultrium 6 tape drive.
Write operation to a write protected cartridge has been attempted (this includes any attempt to
overwrite a WORM protected tape). Make sure that the tape cartridge is the correct media type.
Writes to Ultrium 1, 2, 3 or 4 tape cartridges are not supported in the Ultrium 6 tape drives. If the
tape cartridge is the correct media type, check the write-protect switch on the cartridge. The drive
will not write to a write-protected cartridge. The error code clears when you remove the tape
cartridge or place the tape drive in Maintenance mode.
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IBM Half High LTO Ultrium Gen 6 Internal SAS Tape Drive: Installation and User's Guide