For additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries Tools Center at http://
publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
Running the diagnostic programs
Important:
The DSA diagnostic programs do not support USB CD-ROM drives. If
you run the DSA diagnostic programs while any USB CD-ROM drives are attached,
ignore any optical drive test results that are returned for USB CD-ROM drives.
To run the BIOS configuration utility or the Dynamic System Analysis (DSA) Preboot
diagnostic programs, you must have the following additional hardware:
v
Monitor
v
Combination USB keyboard and pointing device such as IBM part number
40K5372
v
External USB CD-RW/DVD drive such as the IBM and Lenovo part number
73P4515 or 73P4516
To run the CD version of the DSA Preboot diagnostic programs, complete the
following steps:
1.
If the system-board tray is running, turn off the system-board tray and all
attached devices.
2.
Connect a USB CD or DVD drive to a USB connector on the front of the
system-board tray.
3.
Turn on all attached devices; then, turn on the system-board tray.
4.
When the prompt
Press F1 For BIOS Setup
is displayed, press F1.
5.
From the BIOS configuration utility menu, select
Boot
.
6.
From
the
Boot
menu, select
Boot Device Priority
.
7.
Note the device that is selected as the first startup device. Later, you must
restore this setting.
8.
Select
CD/DVD-ROM
as the first startup device.
9.
Press Esc two times to return to the BIOS configuration utility menu.
10. Insert
the
IBM Dynamic System Analysis Preboot Diagnostic
CD into the CD or
DVD drive.
11. Select
Save Changes and Exit
and follow the prompts. The diagnostic
programs start.
12. From the diagnostic programs screen, select the test that you want to run, and
follow the instructions on the screen.
Follow the actions in the “Diagnostic error codes” on page 34 to solve the problem.
If the diagnostic programs do not detect any hardware errors but the problem
remains during normal operations, a software error might be the cause. If you
suspect a software problem, see the information that comes with your software.
A single problem might cause more than one error message. When this happens,
correct the cause of the first error message. The other error messages usually will
not occur the next time you run the diagnostic programs.
Exception:
Reseat all hard disk drives and cables; then, run the hard disk drive
diagnostic tests again. See “Microprocessor problems” on page 27 for
information about diagnosing microprocessor problems.
32
System x iDataPlex dx340 Types 6385, 6386, 6389, 7831, 7832, and 7834: Problem Determination and Service Guide
