POST error messages
The following table describes the POST error messages and suggested actions to
correct the detected problems.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing,” on page 59 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error message
Action
Failure fixed disk
1. Reseat the following components, depending on the hardware
configuration:
v
Hot-swap drive configurations:
a. Hard disk drive
x
b. SAS/SATA
PCIe
adapter
v
Simple-swap drive configurations:
a. Hard disk drive
x
b. Hard disk drive
x
cable
2. Replace the following components one at a time, depending on the
hardware configuration, in the order shown, restarting the system-board
tray each time:
v
Hot-swap drive configurations:
a. Hard disk drive
x
b. 2x2 2.5-inch hot-swap SAS backplane or 2.5-inch hot-swap drive
cage
c. SAS/SATA
PCIe
adapter
v
Simple-swap drive configurations:
a. Hard disk drive
x
b. Hard disk drive
x
cable
3. (Trained service technician only) Replace the system-board tray.
Stuck key
Make sure that all keyboard keys operate freely.
Keyboard error
1. Reseat the keyboard.
2. Replace the keyboard.
3. (Trained service technician) Replace the system-board tray.
Keyboard controller error
1. Reseat the keyboard.
2. Replace the keyboard.
3. (Trained service technician) Replace the system-board tray.
Chapter 2. Diagnostics
15
