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Perform the steps listed in this section in the order shown until the
problem is solved. After you perform all of the actions that are described
in this field, if you cannot solve the problem, contact IBM Support.

Note:

This list includes error codes and messages that might not apply to this

machine type and model.

40000001-00000000

Management Controller [arg1] Network Initialization Complete.

Explanation:

The IMM network subsystem initialization has completed.

May also be shown as 4000000100000000 or 0x4000000100000000

Severity:

Info

Alert Category:

System - IMM Network event

Serviceable:

No

CIM Information: Prefix:

IMM and

ID:

0001

SNMP Trap ID:

37

Automatically notify Support:

No

User response:

Information only; no action is required.

40000002-00000000

Certificate Authority [arg1] has detected a [arg2] Certificate Error.

Explanation:

A problem has occurred with the SSL Server, SSL Client, or SSL Trusted CA certificate that has been

imported into the IMM. The imported certificate must contain a public key that corresponds to the key pair that was
previously generated by the

Generate a New Key and Certificate Signing Request

link.

May also be shown as 4000000200000000 or 0x4000000200000000

Severity:

Error

Alert Category:

System - other

Serviceable:

No

CIM Information: Prefix:

IMM and

ID:

0002

SNMP Trap ID:

22

Automatically notify Support:

No

User response:

Make sure that the certificate that you are importing is correct and properly generated.

40000003-00000000

Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3].

Explanation:

The specified user has changed the Ethernet data rate of the Integrated Management Module external

network interface to the specified value.

May also be shown as 4000000300000000 or 0x4000000300000000

Severity:

Info

Alert Category:

none

Serviceable:

No

CIM Information: Prefix:

IMM and

ID:

0003

SNMP Trap ID:

Automatically notify Support:

No

User response:

Information only; no action is required.

40000001-00000000 • 40000003-00000000

Chapter 6. Troubleshooting

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Summary of Contents for Flex System x440 Compute Node

Page 1: ...IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 2: ......

Page 3: ...IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 4: ...arranty Information document and the IBM Safety Information and the Environmental Notices and User Guide documents on the IBM Documentation CD First Edition August 2012 Copyright IBM Corporation 2012 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 5: ...ipting Toolkit 42 Chapter 4 Accessing the IMM2 43 Accessing the IMM2 remotely 43 Obtaining the IP address for Web interface access 43 Logging in to the web interface 44 IMM2 action descriptions 44 Accessing the IMM2 using the LAN over USB interface 48 Configuring the LAN over USB interface 48 Potential conflicts with the LAN over USB interface 49 Resolving conflicts with the IMM2 LAN over USB inte...

Page 6: ...or retention assembly 552 Installing a microprocessor retention assembly 553 Appendix Getting help and technical assistance 555 Before you call 555 Using the documentation 556 Getting help and information from the World Wide Web 556 How to send DSA data to IBM 556 Creating a personalized support web page 556 Software service and support 557 Hardware service and support 557 IBM Taiwan product servi...

Page 7: ...odukt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Copyright IBM Corp 2012 v ...

Page 8: ...ns Inspecting for unsafe conditions Use this information to help you identify potential unsafe conditions in an IBM product that you are working on Each IBM product as it was designed and manufactured has required safety items to protect users and service technicians from injury The information in this section addresses only those items Use good judgment to identify potential unsafe conditions tha...

Page 9: ...r signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Make sure that the power supply cover fasteners screws or rivets have not been removed or tampered with Guidelines for servicing electrical equipment Observe these guidelines when you service electrical equipment v Check the area for electrical hazards such as moist floors nongrounded power extension cords and missing safe...

Page 10: ...mes v Use extreme care when you measure high voltages v To ensure proper grounding of components such as power supplies pumps blowers fans and motor generators do not service these components outside of their normal operating locations v If an electrical accident occurs use caution turn off the power and send another person to get medical aid Safety statements These statements provide the caution ...

Page 11: ...equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached...

Page 12: ...ot v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 12 CAUTION The following label indicates a hot surface nearby Statement 21 CAUTION Hazardous energy is present when the blade is connected to the power source Always replace the blade cover before installing the blade UL regulatory...

Page 13: ...t for your compute node This document is available on the IBM Documentation CD You can obtain up to date information about the compute node at http www ibm com systems The compute node might have features that are not described in the documentation that comes with the compute node The documentation might be updated occasionally to include information about those features Technical updates might al...

Page 14: ... locate the corresponding statement in your language in the Safety Information document v IBM Warranty Information This printed document contains the warranty terms and a pointer to the IBM Statement of Limited Warranty on the IBM website v Environmental Notices and User Guide This document is in PDF It contains translated environmental notices v IBM License Agreement for Machine Code This documen...

Page 15: ...eader or xpdf The Documentation Browser automatically detects the regional settings in use in your system and displays the documents in the language for that region if available If a document is not available in the language for that region the English language version is displayed Use one of the following procedures to start the Documentation Browser v If Autostart is enabled insert the CD into t...

Page 16: ...nts are used in this document v Note These notices provide important tips guidance or advice v Important These notices provide information or advice that might help you avoid inconvenient or problem situations v Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage might occur v Caution Th...

Page 17: ...ystem board v Support for RDIMMs and LRDIMMs combining is not supported Predictive Failure Analysis PFA alerts v Microprocessors v Memory v Hard disk drives Drives Supports up to two hot swap small form factor SFF Serial Attached SCSI SAS or Serial ATA SATA hard disk drives Size v Height 55 5 mm 2 19 in v Depth 492 7 mm 19 4 in v Width 435 3 mm 17 14 in v Maximum weight 12 25 kg 27 lbs Environment...

Page 18: ...ed by any personnel who contacts IT equipment 7 The equipment acclimation period is 1 hour per 20 C of temperature change from the shipping environment to the operating environment 8 Condensation is acceptable but not rain 9 The fully configured chassis weight is based on all nodes and I O modules being at their maximum design limit What your compute node offers Your compute node offers features s...

Page 19: ...u can implement RAID 0 or RAID 1 for the drives v IBM ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD which you can download from the web provides programs to help you set up the compute node and install a Windows operating system The ServerGuide program detects installed optional hardware devices and provides the correct configuration programs and device drivers Fo...

Page 20: ...hen a compute node is inserted into the IBM Flex System chassis The following settings for this policy are available Basic power management Power module redundancy Power module redundancy with compute node throttling allowed You can configure and monitor the power environment by using the Chassis Management Module For more information see the IBM Flex System Chassis Management Module Command Line ...

Page 21: ...sident code and diagnostics v Customer upgradeable Unified Extensible Firmware Interface UEFI code and diagnostics v ECC protected DDR3 DIMMs v ECC protection on the L2 cache v Error codes and messages v Integrated management module II IMM2 that communicates with the Chassis Management Module to enable remote systems management v Light path diagnostics v Memory mirroring mode support v Microproces...

Page 22: ...ntrols and indicators Compute node controls connectors and LEDs Use this information for details about the controls connectors and LEDs The following illustration identifies the buttons connectors and LEDs on the control panel USB connector KVM connector Hard disk drive activity LED Hard disk drive status LED Power button LED Identify LED Check log LED Fault LED Fault LED When this yellow LED is l...

Page 23: ...nt Module User s Guide athttp publib boulder ibm com infocenter flexsys information topic com ibm acc cmm doc cmm_user_guide html All fields and options are described in the CMM web interface online help v For more information about IBM Flex System Manager management software see the IBM Flex System Manager Software Installation and Service Guide at http ralfss21 raleigh ibm com 8099 help topic co...

Page 24: ... at http publib boulder ibm com infocenter flexsys information topic com ibm acc cmm doc cmm_user_guide html All fields and options are described in the CMM web interface online help After the compute node is removed from the chassis press and hold this button to activate the system board LEDs light path diagnostics See Compute node controls connectors and LEDs on page 10 for more information This...

Page 25: ...kout cable to connect external I O devices to the compute node The console breakout cable connects through the KVM connector see Compute node controls connectors and LEDs on page 10 The console breakout cable has connectors for a display device video two USB connectors for a USB keyboard and mouse and a serial interface connector The following illustration identifies the connectors and components ...

Page 26: ...ly when power is restored For more information about the CMM power command see the IBM Flex System Chassis Management Module Command Line Interface Reference Guide at http ralfss21 raleigh ibm com 8099 help topic com ibm acc cmm doc cli_command_power html From the CMM web interface select Compute Nodes from the Chassis Management menu For more information see the IBM Flex System Chassis Management...

Page 27: ...ton on the compute node see Compute node controls connectors and LEDs on page 10 This starts an orderly shutdown of the operating system if this feature is supported by the operating system v If the operating system stops functioning you can press and hold the power button for more than 4 seconds to turn off the compute node Attention Pressing the power button for 4 seconds forces the operating sy...

Page 28: ...ocessor 1 Microprocessor 3 Microprocessor 4 DIMMs 1 6 DIMMs 25 30 DIMMs 7 18 DIMMs 19 24 DIMMs 43 48 DIMMs 31 42 I O expansion 1 Fabric 1 some models only I O expansion 2 I O expansion 3 Fabric 2 some models only Internal USBs I O expansion 4 ETA adapter Microprocessor 2 CMOS battery Lightpath diagnostic panel SAS backplane 2 SAS backplane 1 System board jumpers Use this information to locate the ...

Page 29: ...only Low Security J9101 Three pin jumper block The default position are pins 2 and 3 allow only signed IMM2 to be flashed Move the jumper to pins 1 and 2 to to remove the security check low security Trusted Platform Module TPM physical presence J6 Two pin jumper The dwfault is no jumper Place a jumper on pins 1 and 2 to indicate a physical presence to the IMM2 TPM chip Chapter 1 Introduction 17 ...

Page 30: ...ocessor 3 error Microprocessor 4 error Microprocessor 2 error Microprocessor 1 error Battery error Storage backplane 1 error Storage backplane 2 error System board switches Use this information to locate the system board switches The following illustration shows the location of the switch block on the system board 18 IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Gu...

Page 31: ... overrides the power on password U52 2 Trusted Platform Module TPM physical presence The default position is Open Changing this switch to the Closed position indicates a physical presence to the TPM U52 3 Real time clock RTC reset The default position is Open Changing this switch to the Closed position resets the RTC A momentary toggle is all that is required To avoid excessive CMOS battery drain ...

Page 32: ...an inoperative IMM Note Use this jumper only if the normal firmware update procedure fails and the operational firmware image is corrupted Use of this jumper disables normal baseboard management controller operation U52 7 Wake on LAN WOL disable The default position is Open Changing this switch to the Closed position disables WOL U52 8 Real time management module RTMM flash bypass The default posi...

Page 33: ...A MUX keyboard controls U9020 4 Future use only U9020 5 U9020 6 Selecting dongle serial port MUX U9812 Closed Closed Open Closed Closed Open Open Open BE3 1 TX RX RTMM TX RX IMM TX RX SIO TX RX U9020 7 U9020 8 Selecting dongle serial port MUX U9811 Closed Closed Open Closed Closed Open Open Open BE3 2 TX RX FPGA TX RX IMM TX RX SIO RTS CTS Chapter 1 Introduction 21 ...

Page 34: ...22 IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 35: ...ress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESS v IBM ToolsCenter Bootable Media Creator You can use IBM ToolsCenter Bootable Media Creator to create bootable media that is suitable for applying firmware updates and running preboot diagnostics Using IBM ToolsCenter Bootable Media Creator you can create a single bootable image on supported media such as CD...

Page 36: ...kup UEFI image is displayed the check log LED is lit and an automatic BIOS recovery ABR condition occurs The backup page version might not be the same as the primary page version You can then recover or restore the original primary page UEFI Note Changes are made periodically to the IBM website The actual procedure might vary slightly from what is described in this document Procedure To recover th...

Page 37: ...ssis see Installing the compute node cover on page 500 and Installing a compute node in a chassis on page 490 12 Restart the compute node see Turning on the compute node on page 13 Important If you are unable to manually restore the UEFI code after several attempts replace the system board assembly see Removing the base assembly on page 529 and Installing the base assembly on page 531 Configuring ...

Page 38: ...cquire a new IP address when network connectivity is restored The compute nodes will not attempt to acquire an IP address again they will continue to use their original IP addresses Therefore if you experience network problems on compute nodes after connectivity between the CMM and the network is restored you might have to reset the service processor on each of the compute nodes in the chassis inc...

Page 39: ...al number the system Universally Unique Identifier UID and the amount of installed memory Product Data Select this choice to view the system board identifier the revision level or issue date of the firmware the integrated management module II and diagnostics code and the version and date This choice is on the full UEFI Setup utility menu only v System Settings Select this choice to view or change ...

Page 40: ...ng system support only or UEFI and legacy operating system support Note If you select the legacy only boot mode which makes boot time much faster you will not be able to activate any feature on demand FoD keys Operating Modes Select this choice to determine operational settings such as operating mode acoustic efficiency or performance and memory speed Legacy Support Select this choice to view or s...

Page 41: ...ify whether to use the static IP address or have DHCP assign the IMM2 IP address save the network changes and reset the IMM2 Reset IMM to Defaults Select this choice to restore the IMM2 to the manufacturing default settings The IMM2 controller restarts after you restore the settings Reset IMM Select this choice to restart the IMM2 controller Recovery Select this choice to view or change the system...

Page 42: ...og The POST event log contains the three most recent error codes and messages that were generated during POST The system event log contains POST and system management interrupt SMI events and all events that are generated by the baseboard management controller that is embedded in the integrated management module II Important If the system error LED on the front of the compute node is lit but there...

Page 43: ...t cable and connect the console breakout cable to the compute node 2 Turn on the compute node see Turning on the compute node on page 13 3 When the prompt Press F1 Setup is displayed press F1 If you have set an administrator password you must type the administrator password to access the full Setup utility menu If you do not type the administrator password a limited Setup utility menu is available...

Page 44: ...Identifier UUID and DMI SMBIOS data in the integrated management module II IMM2 on the new system board You can use the Advanced Settings Utility ASU and any of the following access methods v Locally in band Through the Keyboard Controller Style KCS interface Through the LAN over USB interface v Remotely over a LAN You can use the ASU under any supported operating system or you can use the Bootabl...

Page 45: ...TA SysInfoSerialNum zzzzzzz where zzzzzzz is the 7 character serial number of the compute node 3 Enter the following command asu set SYSTEM_PROD_DATA SysEncloseAssetTag aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33 character asset tag number of the compute node Locally LAN over USB If you omit any optional parameter the default value is used If one or more def...

Page 46: ...A SysInfoSerialNum zzzzzzz host ipaddress user userid password password where zzzzzzz is the 7 character serial number of the compute node 3 Enter the following command asu set SYSTEM_PROD_DATA SysEncloseAssetTag aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa host ipaddress user userid password password where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33 character asset tag number of the compute node Remotely ov...

Page 47: ... of the compute node 3 Enter the following command asu set SYSTEM_PROD_DATA SysEncloseAssetTag aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa host ipaddress user userid password password where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33 character asset tag number of the compute node Configuring a RAID array Use this information to configure a RAID array About this task Configuring a RAID array applies only to ...

Page 48: ...eyboard monitor and mouse to the console breakout cable and connect the console breakout cable to the compute node 2 Turn on the compute node see Turning on the compute node on page 13 3 When the prompt Press F1 Setup is displayed press F1 If you have set an administrator password you must type the administrator password to access the full Setup utility menu If you do not type the administrator pa...

Page 49: ... Gb MAC features such as MSI X support jumbo frames 8 KB support VLAN tagging 802 1Q PER priority pause priority flow control and advanced packet filtering v NIC failover support v Support for IBM Fabric Manager IFM v Preboot Execution Environment UEFI and Legacy PXE v Wake on LAN WOL v SRIOV support v ISCSI or FCoE capabilities which can be enabled through IBM Features on Demand When enabled the ...

Page 50: ...38 IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 51: ...d Installation CD bootable media using Remote Media When the ServerGuide program prompts you to mount the operating system image unmount the ServerGuide Setup and Installation CD and mount the operating system image You can also install an ISO image of the operating system from an external or portable storage device such as a USB device by using Remote Media For more information see http ralfss21 ...

Page 52: ...g system installation instructions and install the operating system Important The operating system in the compute node must provide USB support for the compute node to recognize and use the keyboard mouse and removable media drives Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are designed for you...

Page 53: ... 1 After you have completed the setup process the operating system installation program starts You will need your operating system CD to complete the installation 2 The ServerGuide program stores information about the compute node model IMM2 hard disk drive controllers and network adapters Then the program checks the CD for newer device drivers This information is stored and then passed to the ope...

Page 54: ...repeatable predictable manner When the ServerGuide Scripting Toolkit is used with IBM ServerGuide it provides a total solution for deploying IBM Flex System compute nodes in an unattended mode For more information about using the IBM ServerGuide Scripting Toolkit see http www ibm com support entry portal docdisplay lndocid TOOL CENTER 42 IBM Flex System x440 Compute Node Types 7917 and 2584 Instal...

Page 55: ...OL connection to manage compute nodes from a remote location You can remotely view and change the UEFI settings restart the compute node identify the compute node and perform other management functions Any standard Telnet client application can access the SOL connection See your operation system documentation for information about SOL comands that you can enter by using the command line interface ...

Page 56: ...t the system management processor on each of the compute nodes in the chassis including IBM Flex System Manager management software if it is installed To log into the IMM2 web interface complete the following steps 1 Open a web browser and in the Address or URL field type IP adress or host name of the IMM2 to which you want to connect 2 On the Login page type the CMM user name and CMM password If ...

Page 57: ...configure each recipient and manage settings that apply to all event recipients You can also generate a test event to verify notification feature operation Service and Support Download Service Data The Download Service Data page creates a compressed file of information that can be used by IBM Support to assist you You might be asked to generate this file and send to IBM when requesting service Ser...

Page 58: ...de start timeouts to detect and recover from compute node hang occurrences PXE Network Boot The PXE Network Boot page allows you to change the host compute node startup boot sequence for the next restart to attempt a Preboot Execution Environment PXE Dynamic Host Configuration Protocol DHCP network startup The host startup sequence will be altered only if the host is not under Privileged Access Pr...

Page 59: ...ver and manage its certificates v The CIM Over HTTPS tab allows you to enable or disable CIM over HTTPS and manage its certificates v The LDAP Client tab allows you to enable or disable LDAP security and manage its certificates v The SSH Server tab allows you to enable or disable the SSH server and manage its certificates Restart IMM The Restart IMM page allows you to reset the IMM IMM Configurati...

Page 60: ...pport entry portal docdisplay lndocid MIGR 5083207 Installing the LAN over USB Windows device driver When you install a Windows operating system there will be an unknown RNDIS device in the Device Manager IBM provides a Windows INF file that identifies this device The signed version of the INF file is included in all of the Windows versions of the IMM2 UEFI and DSA update packages Complete the fol...

Page 61: ...nnection has limited or no connectivity is displayed ignore this message 10 Return to the Device Manager IBM USB Remote NDIS Network Device appears under Network Adapters Installing the LAN over USB Linux device driver Versions of Linux since RHEL5 Update 3 and SLES10 Service Pack 2 support the LAN over USB interface by default This interface is detected and displayed during the installation of th...

Page 62: ...nfigure the application so that it does not attempt to use this interface v Take down the interface run ifdown under Linux v Remove the device driver run rmmod under Linux v Disable the LAN over USB interface from the CMM web interface To disable the LAN over USB interface from the Chassis Management Module web interface complete the following steps 1 Log in to the CMM web interface 2 From the CMM...

Page 63: ... parts structural parts and customer replaceable units CRUs v Consumable parts Purchase and replacement of consumable parts components such as batteries and printer cartridges that have depletable life is your responsibility If IBM acquires or installs a consumable part at your request you will be charged for the installation v Structural parts Purchase and replacement of structural parts componen...

Page 64: ...SATA RAID Controller 00D5073 5 Memory 8 GB 2R x 4 2 Gbit DDR 3 1600 MHz 1 5V LP RDIMM Type 2584 models C2x C4x Type 7917 models F2x F4x 90Y3111 5 Memory 4 GB 1R x 4 2 Gbit DDR 3 1333 MHz 1 35V LP RDIMM 49Y1424 5 Memory 4GB 2R x 8 2 Gbit DDR 3 1333 MHz 1 35V LP RDIMM 49Y1425 5 Memory 8 GB 2R x4 2 Gbit DDR 3 1333 MHz 1 35V LP RDIMM Type 7917 models A2x A4x B2x B4x C2x C4x D2x D4x 49Y1415 5 Memory 16...

Page 65: ... drive 50 GB SATA 1 8 inch MLC 43W7729 8 Solid state drive 200 GB SATA 1 8 inch MLC 40K6897 8 Solid state drive 128 GB 6 Gbps SATA 2 5 SFF slim hot swap 90Y8649 8 Solid state drive 256 GB 6 Gbps SATA 2 5 SFF slim hot swap 90Y8644 9 Cable assemble SAS Type 2584 models C2x C4x Type 7917 models A2x A4x B2x B4x C2x C4x D2x D4x F2x F4x 00D6327 10 Filler microprocessor socket see Consumable parts 11 Hea...

Page 66: ...ing this part order the Label kit part number 00D6313 46M2830 3 Air baffle above DIMMs Type 2584 models C2x C4x Type 7917 models A2x A4x B2x B4x C2x C4x D2x D4x F2x F4x 81Y5177 7 Filler 2 5 inch hard disk drive bay Type 2584 models C2x C4x Type 7917 models A2x A4x B2x B4x C2x C4x D2x D4x F2x F4x 44T2248 10 Filler microprocessor socket Type 2584 models C2x C4x Type 7917 models A2x A4x B2x B4x C2x C...

Page 67: ...If you need help with your order call the toll free number that is listed on the retail parts page or contact your local IBM representative for assistance Chapter 5 Parts listing Types 7917 and 2584 55 ...

Page 68: ...56 IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 69: ...rdware related problems Light path diagnostics Use this information as an overview of light path diagnostics Light path diagnostics is a system of LEDs above the control panel and on various internal components of the compute node When an error occurs LEDs can be lit throughout the compute node to help identify the source of the error Viewing the light path diagnostics LEDs Use this information to...

Page 70: ... 8731 doc product_page html v If you are in the same location as the compute node you can complete the following steps a Remove the compute node from the IBM Flex System chassis see Removing a compute node from a chassis on page 489 for instructions b Carefully lay the compute node on a flat static protective surface c Open the compute node cover see Removing the compute node cover on page 498 for...

Page 71: ... about lighting the LEDs Lit light path diagnostics LED Description Light path diagnostics This LED lights when the light path LED card is installed Memory The IMM2 lights this LED the corresponding DIMM error LEDs on the system board and the fault LED when a memory fault has occurred Mismatch The IMM2 lights this LED and the fault LED when a mismatch has occurred between the processors DIMMs or h...

Page 72: ...e DIMM that is indicated by the lit LED is supported 2 Reseat the DIMM that is indicated by the lit LED 3 Replace the DIMM that is indicated by the lit LED see Removing a DIMM on page 501 and Installing a DIMM on page 502 Note Multiple DIMM LEDs do not necessarily indicate multiple DIMM failures If more than one DIMM LED is lit reseat or replace one DIMM at a time until the error is corrected see ...

Page 73: ...cores cache size type clock speed and internal external clock frequencies NMI The system board failed 1 Reinsert the compute node and then restart the compute node Check the IMM event log for information about the error 2 Trained service technician only Replace the system board assembly System board The system board failed Trained service technician only Replace the system board assembly Temperatu...

Page 74: ...n microprocessor 2 is defective DPL02 Yellow CPU 3 error The IMM2 lights this LED and the fault LED when microprocessor 3 is defective DPL03 Yellow CPU 4 error The IMM2 lights this LED and the fault LED when microprocessor 4 is defective DVL02 Yellow DC fault The IMM2 lights this LED and the fault LED when there is a power fault on one of the power rails DML01 DML48 Yellow DIMM x error The IMM2 li...

Page 75: ...2 Yellow SAS Back Plane 2 error The IMM2 light this LED and the fault LED when there is a problem with SAS backplane 2 DSAS_LF10 Yellow SAS 1 0 link failure The IMM lights this LED and the fault LED when there is a fault with the link between the SAS controller and SAS Port 0 on SAS backplane 1 DSAS_LF11 Yellow SAS 1 1 link failure The IMM lights this LED and the fault LED when there is a fault wi...

Page 76: ...anager Chassis Manager or through the Event Log link in IBM Flex System Manager management software For more information about IBM Flex System Manager management software see the IBM Flex System Manager Software Installation and Service Guide at http ralfss21 raleigh ibm com 8099 help topic com ibm acc 8731 doc product_page html You can also view the Chassis Management Module event log through the...

Page 77: ...ent logs Condition Action The compute node is not hung and is connected to a network Use any of the following methods v In a web browser type the IP address of the Chassis Management Module and go to the Event Log page v Run Portable or Installable DSA to view the event logs or create an output file that you can send to IBM Support v Use IPMItool to view the system event log The compute node is no...

Page 78: ...th of time when you start the program This is normal operation while the program loads 4 Select Quit to DSA to exit from the stand alone memory diagnostic program Note After you exit from the stand alone memory diagnostic environment you must restart the compute node to access the stand alone memory diagnostic environment again 5 Enter gui to start the DSA graphical user interface or select cmd to...

Page 79: ...iew all of the collected results and error log data v In the DSA GUI select DSA Error Log from the System Information page You can send the DSA error log file to IBM Support to aid in diagnosing the compute node problems or you can use the DSA CLI copy command to copy the log to an external USB device Event messages Use this information to review event messages and resolve many errors IMM messages...

Page 80: ...vice in the compute node that caused the event to be generated Alert Category Similar events are grouped together in categories Information in the alert category field is displayed in the following format severity device component severity is one of the following severity levels v Informational v Warning v Error device component is the specific device in the compute node that caused the event to b...

Page 81: ...Trusted CA certificate that has been imported into the IMM The imported certificate must contain a public key that corresponds to the key pair that was previously generated by the Generate a New Key and Certificate Signing Request link May also be shown as 4000000200000000 or 0x4000000200000000 Severity Error Alert Category System other Serviceable No CIM Information Prefix IMM and ID 0002 SNMP Tr...

Page 82: ... Serviceable No CIM Information Prefix IMM and ID 0005 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000006 00000000 Ethernet locally administered MAC address modified from arg1 to arg2 by user arg3 Explanation The specified user has changed the Ethernet locally administered MAC address of the Integrated Management Module external network inter...

Page 83: ...e Integrated Management Module external network interface to the specified value May also be shown as 4000000900000000 or 0x4000000900000000 Severity Info Alert Category System IMM Network event Serviceable No CIM Information Prefix IMM and ID 0009 SNMP Trap ID 37 Automatically notify Support No User response Information only no action is required 4000000a 00000000 IP subnet mask of network interf...

Page 84: ... notify Support No User response Information only no action is required 4000000d 00000000 DHCP arg1 failure no IP address assigned Explanation A DHCP server has failed to assign an IP address to the IMM May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity Warning Alert Category none Serviceable No CIM Information Prefix IMM and ID 0013 SNMP Trap ID Automatically notify Support No U...

Page 85: ... been prevented from logging in for the lockout period May also be shown as 4000001000000000 or 0x4000001000000000 Severity Warning Alert Category System Remote Login Serviceable No CIM Information Prefix IMM and ID 0016 SNMP Trap ID 30 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being...

Page 86: ...rid or password received Userid is arg1 from TELNET client at IP address arg2 Explanation A user has attempted to log in from a Telnet session by using an invalid login ID or password May also be shown as 4000001300000000 or 0x4000001300000000 Severity Info Alert Category System Remote Login Serviceable No CIM Information Prefix IMM and ID 0019 SNMP Trap ID 30 Automatically notify Support No User ...

Page 87: ...ble No CIM Information Prefix IMM and ID 0022 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000017 00000000 ENET arg1 IP Cfg HstName arg2 IP arg3 NetMsk arg4 GW arg5 Explanation An IMM IP address and configuration have been assigned using client data May also be shown as 4000001700000000 or 0x4000001700000000 Severity Info Alert Category none S...

Page 88: ...001a00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0026 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000001b 00000000 Management Controller arg1 Configuration restored from a file by user arg2 Explanation The specified user has restored the Integrated Management Module IMM configuration from a previo...

Page 89: ...000 Severity Error Alert Category System other Serviceable No CIM Information Prefix IMM and ID 0029 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_ether device driver for the operatin...

Page 90: ...s If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 40000020 00000000 Management Controller arg1 Reset was caused by restoring default values Explanation The default configuration has been restored to the Integrated Management Module May also be shown as 4000002000000000 or 0x4000002000000000 Severity I...

Page 91: ...lanation The specified firmware update has been completed May also be shown as 4000002300000000 or 0x4000002300000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0035 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000024 00000000 Flash of arg1 from arg2 failed for user arg3 Explanation The specified firmwar...

Page 92: ...nation A Platform Watchdog Timer Expired event has occurred May also be shown as 4000002700000000 or 0x4000002700000000 Severity Error Alert Category System OS Timeout Serviceable No CIM Information Prefix IMM and ID 0039 SNMP Trap ID 21 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make s...

Page 93: ...D and password are being used 2 Have the system administrator reset the login ID or password 4000002a 00000000 arg1 firmware mismatch internal to system arg2 Please attempt to flash the arg3 firmware Explanation A specific type of firmware mismatch has been detected May also be shown as 4000002a00000000 or 0x4000002a00000000 Severity Error Alert Category System Other Serviceable No CIM Information...

Page 94: ...pport No User response Information only no action is required 4000002e 00000000 DDNS registration successful The domain name is arg1 Explanation The DDNS registration was successful May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0046 SNMP Trap ID Automatically notify Support No User response Information...

Page 95: ...0003100000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0049 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000032 00000000 IPv6 DHCP enabled by user arg1 Explanation The specified user has enabled DHCPv6 on the Integrated Management Module May also be shown as 4000003200000000 or 0x4000003200000000 Sever...

Page 96: ...fied user has disabled DHCPv6 on the Integrated Management Module May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0053 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000036 00000000 IPv6 stateless auto configuration disabled by user arg1 Explanation IP...

Page 97: ...ap ID Automatically notify Support No User response Information only no action is required 40000039 00000000 ENET arg1 DHCPv6 HSTN arg2 DN arg3 IP arg4 Pref arg5 Explanation The IPv6 DHCP assigned address is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0057 SNMP Trap ID Automatically notify Sup...

Page 98: ... expected amount of time May also be shown as 4000003c00000000 or 0x4000003c00000000 Severity Error Alert Category System Loader timeout Serviceable No CIM Information Prefix IMM and ID 0060 SNMP Trap ID 26 Automatically notify Support No User response 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is enabled 3 Reinstall the RNDIS or cdc_eth...

Page 99: ...Category none Serviceable No CIM Information Prefix IMM and ID 0063 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000040 00000000 Web HTTPS port number changed from arg1 to arg2 by user arg3 Explanation The specified user has changed the HTTPS port number New HTTPS secure web connections must use the new port number May also be shown as 4000004...

Page 100: ...anged the Simple Network Management Protocol SNMP agent port number May also be shown as 4000004300000000 or 0x4000004300000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0067 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000044 00000000 SNMP Traps port number changed from arg1 to arg2 by user arg3 Explan...

Page 101: ... Prefix IMM and ID 0070 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000047 00000000 LED arg1 state changed to arg2 by arg3 Explanation The specified LED has changed state May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0071 SNMP Trap ID Automaticall...

Page 102: ...mation Prefix IMM and ID 0074 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000004b 00000000 SNMPv1 arg1 set by user arg2 Name arg3 AccessType arg4 Address arg5 Explanation A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix I...

Page 103: ...s required 4000004e 00000000 Serial Redirection set by user arg1 Mode arg2 BaudRate arg3 StopBits arg4 Parity arg5 SessionTerminateSequence arg6 Explanation A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0078 SNMP Trap ID Automatically notify Support No User respon...

Page 104: ...everity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0081 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000052 00000000 Server arg1 scheduled for arg2 at arg3 by user arg4 Explanation A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info ...

Page 105: ... arg2 NTPServerHost arg3 arg4 NTPUpdateFrequency arg5 Explanation A user configured the Date and Time synchronize settings May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0085 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000056 00000000 SMTP Server s...

Page 106: ...rt Category none Serviceable No CIM Information Prefix IMM and ID 0088 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000059 00000000 LAN over USB arg1 by user arg2 Explanation A user configured USB LAN May also be shown as 4000005900000000 or 0x4000005900000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0...

Page 107: ...rg1 by user arg2 Explanation The secure CIM XML port has been enabled or disabled May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0092 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000005d 00000000 Secure LDAP arg1 by user arg2 Explanation A user enabl...

Page 108: ...ally notify Support No User response Information only no action is required 40000060 00000000 License key for arg1 added by user arg2 Explanation A Integrated Management Module license that allows access to the specified feature was added to the system May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0096...

Page 109: ...4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailures arg7 LockoutAfterMaxFailures arg8 MinimumDifferentCharacters arg9 DefaultIDExpired arg10 ChangePasswordFirstAccess arg11 Explanation A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Alert Category none Serviceable No CIM In...

Page 110: ...P Trap ID Automatically notify Support No User response Information only no action is required 40000067 00000000 User arg1 role set to arg2 Explanation A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0103 SNMP Trap ID Automatically notify Support No User response Information ...

Page 111: ...May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0106 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000006b 00000000 SSH Client key imported for user arg1 from arg2 Explanation User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4...

Page 112: ...3 EntryInterval arg4 Explanation A user changes the Global Event Notification settings May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0110 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000006f 00000000 Alert Recipient Number arg1 updated Name arg2 Del...

Page 113: ...rity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0113 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000072 00000000 The minimum power cap value changed from arg1 watts to arg2 watts Explanation The minimum power cap value has been changed May also be shown as 4000007200000000 or 0x4000007200000000 Severity Info Ale...

Page 114: ...00000000 Severity Warning Alert Category Warning Power Serviceable No CIM Information Prefix IMM and ID 0117 SNMP Trap ID 164 Automatically notify Support No User response v Make sure IMM firmware is at the latest level v Raise the system power cap value or adjust the system workload to be less than the currently applied power cap 40000076 00000000 The new minimum power cap value exceeded the powe...

Page 115: ... SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000079 00000000 Static Power Savings mode has been turned on by user arg1 Explanation Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0121 SNMP Trap ID Automati...

Page 116: ...4000007c00000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0124 SNMP Trap ID Automatically notify Support No User response Information only no action is required 4000007d 00000000 Power cap and external throttling occurred Explanation Power cap and external throttling has occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Ale...

Page 117: ...ode Explanation Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0128 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000082 00000000 The measured power value has returned below the power cap value Explanation The measured ...

Page 118: ... 0132 SNMP Trap ID 22 Automatically notify Support No User response Attempt to flash the IMM firmware to the same level on all nodes 40000085 00000000 FPGA firmware mismatch between nodes arg1 and arg2 Please attempt to flash the FPGA firmware to the same level on all nodes Explanation A mismatch of FPGA firmware between nodes has been detected May also be shown as 4000008500000000 or 0x4000008500...

Page 119: ...0000000 or 0x4000008800000000 Severity Info Alert Category none Serviceable No CIM Information Prefix IMM and ID 0136 SNMP Trap ID Automatically notify Support No User response Information only no action is required 40000089 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 failed to complete Explanation Restoration of the configuration of the specified managem...

Page 120: ...ay also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Alert Category System IMM Network event Serviceable No CIM Information Prefix IMM and ID 0139 SNMP Trap ID 37 Automatically notify Support No User response Information only no action is required 80010202 0701ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Explanation A voltage has dropped be...

Page 121: ...ed sensor is Planar 12V check the Chassis Management Module or Flex System Manager event log for power supply related issues and resolve those issues If the problem remains replace the system board 80010b01 3701ffff Numeric sensor Inlet 1 Temp going high upper non recoverable has asserted has asserted Explanation The inlet temperature has exceeded its specified threshold The compute node has initi...

Page 122: ...I update has been completed May also be shown as 800300062101ffff or 0x800300062101ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0509 SNMP Trap ID Automatically notify Support No User response Information only no action is required 8003010e 2581ffff Sensor Memory Resized has asserted Explanation This message is for the use case when an implementat...

Page 123: ...re Serviceable Yes CIM Information Prefix PLAT and ID 0520 SNMP Trap ID 12 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place...

Page 124: ...nsion connector 1 has exceeded its specified threshold May also be shown as 800701012c01ffff or 0x800701012c01ffff Severity Warning Alert Category Warning Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0520 SNMP Trap ID 12 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manag...

Page 125: ...n place and correctly installed 3 Make sure that the room temperature is within operating specifications 80070101 2c04ffff Sensor Mezz Exp 4 temp has transitioned from normal to non critical state Explanation The temperature of the I O expansion adapter in I O expansion connector 4 has exceeded its specified threshold May also be shown as 800701012c04ffff or 0x800701012c04ffff Severity Warning Ale...

Page 126: ...lex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 80070101 3702ffff Sensor Inlet 2 Overtemp has transitioned from normal to non critical state Explanation The inlet 2 tempe...

Page 127: ...e Serviceable Yes CIM Information Prefix PLAT and ID 0522 SNMP Trap ID 1 Automatically notify Support No User response Complete the following steps 1 Remove any recently installed components 2 Try to power on the compute node v If the compute node successfully powers on complete the following steps a Check the ServerProven website to make sure that recently installed components are compatible with...

Page 128: ... 800702172c02ffff or 0x800702172c02ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0522 SNMP Trap ID 50 Automatically notify Support No User response Complete the following steps 1 Remove any recently installed components 2 Try to power on the chassis v If the chassis successfully powers on complete the following steps a Check the ServerProven w...

Page 129: ...ogged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8007021b 0302ffff Sensor CPU 2 QPILinkErr has transitioned to critical from a less severe state Explanation CPU 2 QPI Link Failure detected May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity Error Alert Category Critical O...

Page 130: ...tdown of the node May also be shown as 800703010301ffff or 0x800703010301ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0524 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling rel...

Page 131: ...l the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the microprocessor 3 heat sink is secur...

Page 132: ... adapter 80070301 2c02ffff Sensor Mezz Exp 2 temp has transitioned to non recoverable from a less severe state Explanation The temperature of the I O expansion adapter in I O expansion connector 2 has exceeded its specified threshold The compute node has attempted a soft shutdown May also be shown as 800703012c02ffff or 0x800703012c02ffff Severity Error Alert Category Critical Temperature Servicea...

Page 133: ... following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 If there are no other thermal iss...

Page 134: ...May also be shown as 800703013702ffff or 0x800703013702ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0524 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Check the Chassis Management Module or Flex System Manager event log for any fan or cooling related issues 2 Make...

Page 135: ...le No CIM Information Prefix PLAT and ID 0526 SNMP Trap ID 12 Automatically notify Support No User response Information only no action is required 80070401 2c04ffff Sensor Mezz Exp 4 temp has transitioned to non critical from a more severe state Explanation The previously high temperature of the I O expansion adapter in I O expansion connector 4 has returned to below its specified threshold May al...

Page 136: ...for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 If there are no other thermal issues replace the I O expansion adapter 80070601 2c03ffff Sensor Mezz Exp 3 temp has transitioned to non recoverable E...

Page 137: ...able Explanation BOFM Config Error has been detected May also be shown as 8007060f2201ffff or 0x8007060f2201ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0530 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please ref...

Page 138: ...was detected in the I O expansion adapter in I O expansion connector 2 The adapter is unable to initialize May also be shown as 800706172c02ffff or 0x800706172c02ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0530 SNMP Trap ID 50 Automatically notify Support No User response Complete the following steps 1 Remove the I O expansion adapter in I O...

Page 139: ...ff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0530 SNMP Trap ID 50 Automatically notify Support No User response Complete the following steps 1 Remove the I O expansion adapter in I O expansion connector 4 2 Try to power on the chassis v If the chassis successfully powers on complete the following steps a Check the ServerProven website to make s...

Page 140: ...on Prefix PLAT and ID 0537 SNMP Trap ID Automatically notify Support No User response Informational message On a LOM model compute node if you are utilizing LOM and it is not working ensure you have the necessary fabric connector installed v To utilize the LOM have the LOM model compute node have the corresponding fabric connector installed v Information regarding the fabric connectors LOM 1 utili...

Page 141: ...d the fabric connector in slot 1 utilize the same connector and only one of the two can be installed at a time I O expansion adaptor in I O expansion slot 3 and the fabric connector in slot 2 utilize the same connector and only one of the two can be installed at a time 8008011b 1f08ffff Device LogicalDeviceElementName has been added Explanation The fabric connector for LAN On Motherboard LOM in lo...

Page 142: ...hed from Performance mode to Acoustic mode May also be shown as 8009000c0701ffff or 0x8009000c0701ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0539 SNMP Trap ID Automatically notify Support No User response Information only no action is required 8009010c 0701ffff Device Performance Mode has been enabled Explanation The user has switched from Acou...

Page 143: ...dundancySetElementName has asserted Explanation This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non redundant Sufficient May also be shown as 800b030c2581ffff or 0x800b030c2581ffff Severity Warning Alert Category Warning Memory Serviceable Yes CIM Information Prefix PLAT and ID 0806 SNMP Trap ID 43 Automatically notify Support ...

Page 144: ...er response 806f0007 0302ffff CPU 2 has Failed with IERR Explanation This message is for the use case when an implementation has detected a Processor Failed IERR Condition May also be shown as 806f00070302ffff or 0x806f00070302ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and ID 0042 SNMP Trap ID 40 Automatically notify Support No User response This is...

Page 145: ...806f0007 2584ffff ProcessorElementName has Failed with IERR Explanation This message is for the use case when an implementation has detected a Processor Failed IERR Condition All CPUs One of CPUs May also be shown as 806f00072584ffff or 0x806f00072584ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and ID 0042 SNMP Trap ID 40 Automatically notify Support ...

Page 146: ...D 5 Automatically notify Support No User response Information only no action is required 806f000d 0402ffff The Drive Drive 2 has been added Explanation Hard disk drive 2 has been installed May also be shown as 806f000d0402ffff or 0x806f000d0402ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Suppor...

Page 147: ...6f000d0405ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0162 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is required 806f000d 0406ffff The Drive Drive 6 has been added Explanation Hard disk drive 6 has been installed May also be shown as 806f000d0406ffff or 0x806f000d0406ffff Severity Info Al...

Page 148: ...anation This message is for the use case when an implementation has detected that the usable Memory is insufficient for operation ABR Status Firmware Error May also be shown as 806f000f220102ff or 0x806f000f220102ff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0132 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detec...

Page 149: ...07ff The System ComputerSystemElementName encountered firmware error unrecoverable keyboard failure Explanation This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable Keyboard failure has occurred ABR Status Firmware Error May also be shown as 806f000f220107ff or 0x806f000f220107ff Severity Error Alert Category Critical Other Serviceable Yes C...

Page 150: ...mismatch detected on ProcessorElementName Explanation This message is for the use case when an implementation has detected a CPU voltage mismatch with the socket voltage ABR Status Firmware Error Sys Boot Status May also be shown as 806f000f22010cff or 0x806f000f22010cff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and ID 0050 SNMP Trap ID 40 Automatically...

Page 151: ...e is for the use case when an implementation has detected a Fault in a slot No Op ROM Space May also be shown as 806f00212201ffff or 0x806f00212201ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0330 SNMP Trap ID 50 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found i...

Page 152: ...ify Support No User response 1 Reboot the system 2 If error persists or boot is unsuccessful Trained service technician only Replace the system board 806f0107 0301ffff An over temperature condition has been detected on ProcessorElementName Explanation The temperature of microprocessor 1 has exceeded the critical level causing a hard shutdown of the compute node May also be shown as 806f01070301fff...

Page 153: ... heat sink is securely installed 5 Make sure that the microprocessor heat sink is installed correctly and the thermal material is correctly applied 6 Replace microprocessor 2 806f0107 0303ffff An over temperature condition has been detected on ProcessorElementName Explanation The temperature of microprocessor 3 has exceeded the critical level causing a hard shutdown of the compute node May also be...

Page 154: ...planation The temperature of the specified microprocessor has risen above its specified threshold May also be shown as 806f01072584ffff or 0x806f01072584ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0036 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps until the problem is solved 1 Check the Chass...

Page 155: ...on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2002ffff or 0x806f010c2002ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The ...

Page 156: ...has detected a Memory uncorrectable error May also be shown as 806f010c2005ffff or 0x806f010c2005ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the...

Page 157: ...everity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate...

Page 158: ...Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f010c 200cf...

Page 159: ...everity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate...

Page 160: ...Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f010c 2012f...

Page 161: ...everity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate...

Page 162: ...Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f010c 2018f...

Page 163: ...everity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate...

Page 164: ...Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f010c 201ef...

Page 165: ...everity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate...

Page 166: ...Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f010c 2024f...

Page 167: ...everity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate...

Page 168: ...Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f010c 202af...

Page 169: ...everity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate...

Page 170: ...Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0138 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f010c 2030f...

Page 171: ...own as 806f010d0400ffff or 0x806f010d0400ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response Complete the following steps until the problem is solved 1 Check the Support Portal for service bulletins and RETAIN tips related to your drive 2 Check the Support Portal for firmwa...

Page 172: ...xplanation The hard disk drive controller has detected a fault in hard disk drive 3 Hard disk drive 3 is now defunct May also be shown as 806f010d0403ffff or 0x806f010d0403ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0164 SNMP Trap ID 5 Automatically notify Support Yes User response Complete the following steps until the problem is ...

Page 173: ...tal for firmware updates related to your drive 3 Replace the drive 4 Check for any other RAID related errors 806f010d 0406ffff The Drive Drive 6 has been disabled due to a detected fault Explanation The hard disk drive controller has detected a fault in hard disk drive 6 Hard disk drive 6 is now defunct May also be shown as 806f010d0406ffff or 0x806f010d0406ffff Severity Error Alert Category Criti...

Page 174: ... in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Info Center for the appropriate user response 806f011b 0c01ffff The connector LightPath has encountered a configuration error Explanation The light path LED card is not detected May also be shown as 806f011b0c01ffff or 0x806f011b0c01ffff Severity Error Alert Category Critical Other S...

Page 175: ...e backplane 2 Trained service personnel only 806f0123 2101ffff Reboot of system ComputerSystemElementName initiated by IPMI Watchdog Explanation The IPMI watchdog timer has expired The compute node has restarted May also be shown as 806f01232101ffff or 0x806f01232101ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0370 SNMP Trap ID Automatically noti...

Page 176: ...ailed FRB1 BIST condition May also be shown as 806f02070303ffff or 0x806f02070303ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and ID 0044 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic cod...

Page 177: ...May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard disk drive at the next maintenance period 806f020d 0401ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName...

Page 178: ... ComputerSystemElementName Explanation Failure predicted PFA on the hard drive May also be shown as 806f020d0404ffff or 0x806f020d0404ffff Severity Warning Alert Category System Predicted Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard disk drive at the next maintenance period 806f020d 0405ffff Failure ...

Page 179: ...d Failure Serviceable Yes CIM Information Prefix PLAT and ID 0168 SNMP Trap ID 27 Automatically notify Support Yes User response Replace the hard disk drive at the next maintenance period 806f0223 2101ffff Powering off system ComputerSystemElementName initiated by IPMI Watchdog Explanation The IPMI watchdog timer has expired The compute node has been powered off May also be shown as 806f02232101ff...

Page 180: ...matically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 2002ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation M...

Page 181: ...Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered du...

Page 182: ...e section of the Information Center for the appropriate user response 806f030c 2008ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered during boot not a runtime error May also be shown as 806f030c2008ffff or 0x806f030c2008ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Tr...

Page 183: ...ion Memory error discovered during boot not a runtime error May also be shown as 806f030c200bffff or 0x806f030c200bffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text P...

Page 184: ...FI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 200fffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered during boot not a runtime error ...

Page 185: ...de in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 2012ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered during boot not a runtime error May also be shown as 806f030c2012ffff or 0x806f030c2012ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Pr...

Page 186: ...ring boot not a runtime error May also be shown as 806f030c2015ffff or 0x806f030c2015ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagno...

Page 187: ...Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 2019ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered du...

Page 188: ...e section of the Information Center for the appropriate user response 806f030c 201cffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered during boot not a runtime error May also be shown as 806f030c201cffff or 0x806f030c201cffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Tr...

Page 189: ...ion Memory error discovered during boot not a runtime error May also be shown as 806f030c201fffff or 0x806f030c201fffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text P...

Page 190: ...FI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 2023ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered during boot not a runtime error ...

Page 191: ...de in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 2026ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered during boot not a runtime error May also be shown as 806f030c2026ffff or 0x806f030c2026ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Pr...

Page 192: ...ring boot not a runtime error May also be shown as 806f030c2029ffff or 0x806f030c2029ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagno...

Page 193: ...Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f030c 202dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered du...

Page 194: ...e section of the Information Center for the appropriate user response 806f030c 2030ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory error discovered during boot not a runtime error May also be shown as 806f030c2030ffff or 0x806f030c2030ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0136 SNMP Tr...

Page 195: ...ssues related the NMI 806f0323 2101ffff Power cycle of system ComputerSystemElementName initiated by watchdog IPMI Watchdog Explanation The IPMI watchdog timer has expired The compute node has been powered off and powered on May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0374 SNMP Trap ID Autom...

Page 196: ...ther Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f040c 2003ffff PhysicalMemo...

Page 197: ... Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8...

Page 198: ...ther Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f040c 2009ffff PhysicalMemo...

Page 199: ... Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8...

Page 200: ...ther Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f040c 200fffff PhysicalMemo...

Page 201: ... Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8...

Page 202: ...ther Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f040c 2015ffff PhysicalMemo...

Page 203: ... Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8...

Page 204: ...ther Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f040c 201bffff PhysicalMemo...

Page 205: ... Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8...

Page 206: ...ther Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f040c 2021ffff PhysicalMemo...

Page 207: ... Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8...

Page 208: ...ther Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f040c 2027ffff PhysicalMemo...

Page 209: ... Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8...

Page 210: ...ther Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f040c 202dffff PhysicalMemo...

Page 211: ... Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0131 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 8...

Page 212: ...rror Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0232 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user respo...

Page 213: ...ert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and ID 0062 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f0...

Page 214: ...itical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f050c 2002fff...

Page 215: ...04ffff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the a...

Page 216: ... Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f...

Page 217: ...0affff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the a...

Page 218: ... Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f...

Page 219: ...10ffff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the a...

Page 220: ... Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f...

Page 221: ...16ffff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the a...

Page 222: ... Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f...

Page 223: ...1cffff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the a...

Page 224: ... Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f...

Page 225: ...22ffff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the a...

Page 226: ... Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f...

Page 227: ...28ffff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the a...

Page 228: ... Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f...

Page 229: ...2effff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the a...

Page 230: ...mit has been Reached All DIMMs One of the DIMMs May also be shown as 806f050c2581ffff or 0x806f050c2581ffff Severity Warning Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0144 SNMP Trap ID 41 Automatically notify Support Yes User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refe...

Page 231: ...0174 SNMP Trap ID 5 Automatically notify Support No User response Replace the hard disk drive that is indicated by a lit status LED 806f050d 0403ffff Array ComputerSystemElementName is in critical condition Explanation The RAID array is in critical condition Immediate action is required to avoid a system outage May also be shown as 806f050d0403ffff or 0x806f050d0403ffff Severity Error Alert Catego...

Page 232: ...tegory Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0174 SNMP Trap ID 5 Automatically notify Support No User response Replace the hard disk drive that is indicated by a lit status LED 806f050d 0407ffff Array ComputerSystemElementName is in critical condition Explanation The RAID array is in critical condition Immediate action is required to avoid a system outage May ...

Page 233: ...f0607 0301ffff An SM BIOS Uncorrectable CPU complex error for CPU 1 has asserted Explanation This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06070301ffff or 0x806f06070301ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and ID 0816 SNMP Trap ID 40 Automatically notify Support No User r...

Page 234: ... complex error has asserted May also be shown as 806f06070304ffff or 0x806f06070304ffff Severity Error Alert Category Critical CPU Serviceable Yes CIM Information Prefix PLAT and ID 0816 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic c...

Page 235: ...his message May also be shown as 806f060d0401ffff or 0x806f060d0401ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response v Replace the hard disk drives that are indicated by a lit status LED on the drive v Recreate the array v Restore data from backup 806f060d 0402ffff Array ...

Page 236: ...in the failed condition To identify drives in the failed array all member drives will report this message May also be shown as 806f060d0404ffff or 0x806f060d0404ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response v Replace the hard disk drives that are indicated by a lit st...

Page 237: ...led Explanation The Drive 7 is part of an RAID array that is in the failed condition To identify drives in the failed array all member drives will report this message May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0176 SNMP Trap ID 5 Automatically notify Support Yes User response ...

Page 238: ...6f070c 2003ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2003ffff or 0x806f070c2003ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Tr...

Page 239: ... appropriate user response 806f070c 2006ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2006ffff or 0x806f070c2006ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Pr...

Page 240: ...6f070c 2009ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2009ffff or 0x806f070c2009ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Tr...

Page 241: ...iate user response 806f070c 200cffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200cffff or 0x806f070c200cffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLA...

Page 242: ...ror for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c200fffff or 0x806f070c200fffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Su...

Page 243: ...stem MemoryElementName Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2012ffff or 0x806f070c2012ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI dete...

Page 244: ...ation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2015ffff or 0x806f070c2015ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mes...

Page 245: ...he use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2018ffff or 0x806f070c2018ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can b...

Page 246: ...ation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c201bffff or 0x806f070c201bffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mes...

Page 247: ...he use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c201effff or 0x806f070c201effff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can b...

Page 248: ...ation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2021ffff or 0x806f070c2021ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mes...

Page 249: ...he use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2024ffff or 0x806f070c2024ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can b...

Page 250: ...ation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2027ffff or 0x806f070c2027ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mes...

Page 251: ...he use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c202affff or 0x806f070c202affff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can b...

Page 252: ...ation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c202dffff or 0x806f070c202dffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mes...

Page 253: ...hen an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2030ffff or 0x806f070c2030ffff Severity Error Alert Category Critical Memory Serviceable Yes CIM Information Prefix PLAT and ID 0126 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in th...

Page 254: ...erity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only no action is required 806f070d 0402ffff Rebuild in progress for Array in system ComputerSystemElementName Explanation The array that contains Drive 2 is in the process of being rebuilt May also be shown as 806f070d0402ffff or 0x80...

Page 255: ...erSystemElementName Explanation The array that contains Drive 5 is in the process of being rebuilt May also be shown as 806f070d0405ffff or 0x806f070d0405ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0178 SNMP Trap ID Automatically notify Support No User response Information only no action is required 806f070d 0406ffff Rebuild in progress for Arra...

Page 256: ...he UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 806f0807 0302ffff CPU 2 has been Disabled Explanation This message is for the use case when an implementation has detected a Processor has been Disabled May also be shown as 806f08070302ffff or 0x806f08070302ffff Severity Info Alert Category System Other Serviceable No CIM Inform...

Page 257: ...06f0807 2584ffff ProcessorElementName has been Disabled Explanation This message is for the use case when an implementation has detected a Processor has been Disabled All CPUs One of CPUs May also be shown as 806f08072584ffff or 0x806f08072584ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0061 SNMP Trap ID Automatically notify Support No User respo...

Page 258: ...are updates that might correct the error 2 Make sure that all I O expansion adapters have correct and matching levels of device drivers and firmware 3 Check the system event log for additional information about failing components 4 If there are no entries related to the error in the system event log contact IBM Support and send DSA data to IBM 806f0823 2101ffff Watchdog Timer interrupt occurred fo...

Page 259: ... at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementNam...

Page 260: ...ted Memory has been Throttled May also be shown as 806f090c2005ffff or 0x806f090c2005ffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 261: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 262: ...ted Memory has been Throttled May also be shown as 806f090c200affff or 0x806f090c200affff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 263: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 200dffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 264: ...ted Memory has been Throttled May also be shown as 806f090c200fffff or 0x806f090c200fffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 265: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 2012ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 266: ...ted Memory has been Throttled May also be shown as 806f090c2014ffff or 0x806f090c2014ffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 267: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 2017ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 268: ...ted Memory has been Throttled May also be shown as 806f090c2019ffff or 0x806f090c2019ffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 269: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 201cffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 270: ...ted Memory has been Throttled May also be shown as 806f090c201effff or 0x806f090c201effff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 271: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 2021ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 272: ...ted Memory has been Throttled May also be shown as 806f090c2023ffff or 0x806f090c2023ffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 273: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 2026ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 274: ...ted Memory has been Throttled May also be shown as 806f090c2028ffff or 0x806f090c2028ffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 275: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 202bffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 276: ...ted Memory has been Throttled May also be shown as 806f090c202dffff or 0x806f090c202dffff Severity Warning Alert Category System Other Serviceable Yes CIM Information Prefix PLAT and ID 0142 SNMP Trap ID 22 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and r...

Page 277: ...f the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f090c 2030ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled Explanation ...

Page 278: ...te Explanation The processor is being throttled due to thermal or power conditions May also be shown as 806f0a070301ffff or 0x806f0a070301ffff Severity Warning Alert Category Warning CPU Serviceable Yes CIM Information Prefix PLAT and ID 0038 SNMP Trap ID 42 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related is...

Page 279: ... the room temperature is within operating specifications 806f0a07 0304ffff ProcessorElementName is operating in a Degraded State Explanation The processor is being throttled due to thermal or power conditions May also be shown as 806f0a070304ffff or 0x806f0a070304ffff Severity Warning Alert Category Warning CPU Serviceable Yes CIM Information Prefix PLAT and ID 0038 SNMP Trap ID 42 Automatically n...

Page 280: ...y installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f0a0c 2002ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use c...

Page 281: ...Name Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2004ffff or 0x806f0a0c2004ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following...

Page 282: ... Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in p...

Page 283: ...lace and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f0a0c 2009ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message...

Page 284: ... is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c200bffff or 0x806f0a0c200bffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM...

Page 285: ...LAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure ...

Page 286: ... Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f0a0c 2010ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an i...

Page 287: ...Name Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2012ffff or 0x806f0a0c2012ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following...

Page 288: ... Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in p...

Page 289: ...lace and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f0a0c 2017ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message...

Page 290: ... is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2019ffff or 0x806f0a0c2019ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM...

Page 291: ...LAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure ...

Page 292: ... Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f0a0c 201effff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an i...

Page 293: ...Name Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2020ffff or 0x806f0a0c2020ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following...

Page 294: ... Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in p...

Page 295: ...lace and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f0a0c 2025ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message...

Page 296: ... is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2027ffff or 0x806f0a0c2027ffff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM...

Page 297: ...LAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure ...

Page 298: ... Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the problem persists and there are no other DIMMs with the same indication replace the DIMM 806f0a0c 202cffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an i...

Page 299: ...Name Explanation This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c202effff or 0x806f0a0c202effff Severity Error Alert Category Critical Temperature Serviceable Yes CIM Information Prefix PLAT and ID 0146 SNMP Trap ID 0 Automatically notify Support No User response Complete the following...

Page 300: ...y notify Support No User response Complete the following steps 1 Check the CMM or FSM event log for any fan or cooling related issues 2 Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed 3 Make sure that the room temperature is within operating specifications 4 Make sure that the DIMM baffles are in place 5 If the...

Page 301: ...n Center for the appropriate user response 806f0a13 2582ffff A Fatal Bus Error has occurred on bus SensorElementName Explanation IMM has detected a Bus Fatal Error relating to PCI May also be shown as 806f0a132582ffff or 0x806f0a132582ffff Severity Error Alert Category Critical Other Serviceable Yes CIM Information Prefix PLAT and ID 0244 SNMP Trap ID 50 Automatically notify Support No User respon...

Page 302: ...meric sensor NumericSensorElementName going low lower critical has deasserted Explanation The previously low CMOS battery voltage has returned to above its specified threshold May also be shown as 810102022801ffff or 0x810102022801ffff Severity Info Alert Category Critical Voltage Serviceable No CIM Information Prefix PLAT and ID 0481 SNMP Trap ID 1 Automatically notify Support No User response In...

Page 303: ...LAT and ID 0499 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 81030006 2101ffff Sensor Sig Verify Fail has asserted Explanation Signature verification of one of the Firmware Volumes or Capsules in UEFI BIOS failed May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Alert Category System Other Serviceable No CIM Information...

Page 304: ... CPU 2 Overtemp has deasserted the transition from normal to non critical state Explanation The previously high microprocessor 2 temperature has returned to below its specified threshold May also be shown as 810701010302ffff or 0x810701010302ffff Severity Info Alert Category Warning Temperature Serviceable No CIM Information Prefix PLAT and ID 0521 SNMP Trap ID 12 Automatically notify Support No U...

Page 305: ...PLAT and ID 0521 SNMP Trap ID 12 Automatically notify Support No User response Information only no action is required 81070101 2c02ffff Sensor Mezz Exp 2 temp has deasserted the transition from normal to non critical state Explanation The previously high I O Exansion card temperature has returned to below its specified threshold May also be shown as 810701012c02ffff or 0x810701012c02ffff Severity ...

Page 306: ...fix PLAT and ID 0521 SNMP Trap ID 12 Automatically notify Support No User response Information only no action is required 81070101 3701ffff Sensor Inlet 1 Overtemp has deasserted the transition from normal to non critical state Explanation This message is for the use case when an implementation has detected that the Inlet 1 temperature has deasserted a transition to non critical from normal May al...

Page 307: ... to a less severe state from critical Explanation The Planar Fault sensor no longer detects a problem with the system board May also be shown as 810702020701ffff or 0x810702020701ffff Severity Info Alert Category Critical Voltage Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 1 Automatically notify Support No User response Information only no action is required 8107020f 2201ff...

Page 308: ...hown as 810702170b05ffff or 0x810702170b05ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 50 Automatically notify Support No User response Information only no action is required 81070217 2c01ffff Sensor Mezz Exp 1 Fault has transitioned to a less severe state from critical Explanation The I O Expansion card is no longer in a faul...

Page 309: ...0702172c04ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0523 SNMP Trap ID 50 Automatically notify Support No User response Information only no action is required 81070219 0701ffff Sensor Sys Board Fault has transitioned to a less severe state from critical Explanation This message is for the use case when an implementation has detected a Sensor ...

Page 310: ... 50 Automatically notify Support No User response Information only no action is required 8107021b 0303ffff Sensor CPU 3 QPILinkErr has transitioned to a less severe state from critical Explanation IMM has detected that CPU 3 has recovered from a QPI Link Error May also be shown as 8107021b0303ffff or 0x8107021b0303ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Pref...

Page 311: ...n The previously high microprocessor 2 temperature has returned to below its specified threshold May also be shown as 810703010302ffff or 0x810703010302ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0525 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 81070301 0303ffff Sensor CPU 3 Overtem...

Page 312: ...LAT and ID 0525 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 81070301 2c02ffff Sensor Mezz Exp 2 temp has deasserted the transition to non recoverable from a less severe state Explanation The previously high I O Expansion card temperature has returned below its specified threshold May also be shown as 810703012c02ffff or 0x810703012c02ffff Sev...

Page 313: ...ecoverable from a less severe state Explanation The PCH temperature has returned to below its specified threshold May also be shown as 810703012d01ffff or 0x810703012d01ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0525 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 81070301 3701ffff Sen...

Page 314: ... Trap ID 0 Automatically notify Support No User response Information only no action is required 81070601 2c02ffff Sensor Mezz Exp 2 temp has deasserted the transition to non recoverable Explanation The previously high I O Expansion card temperature has returned below its specified threshold May also be shown as 810706012c02ffff or 0x810706012c02ffff Severity Info Alert Category Critical Temperatur...

Page 315: ...hen an implementation has detected that the BOFM Config Sensor transition to non recoverable has deasserted May also be shown as 8107060f2201ffff or 0x8107060f2201ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0531 SNMP Trap ID 50 Automatically notify Support No User response Information only no user action required 81070617 2c01ffff Sensor Mezz ...

Page 316: ...le No CIM Information Prefix PLAT and ID 0531 SNMP Trap ID 50 Automatically notify Support No User response Information only no action is required 81070617 2c04ffff Sensor Mezz Exp 4 Fault has deasserted the transition to non recoverable Explanation The I O expansion adapter in I O expansion connector 4 no longer reports a non recoverable condition May also be shown as 810706172c04ffff or 0x810706...

Page 317: ...ry component group has regained its redundancy May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0807 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to th...

Page 318: ...0302ffff or 0x816f00070302ffff Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0043 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information ...

Page 319: ...ert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0043 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f00...

Page 320: ...ID 5 Automatically notify Support No User response v If drive was intentionally removed no action required v Make sure that the drive properly seated v If drive is properly seated replace the drive 816f000d 0402ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Explanation Presence of drive 2 is no longer detected If hard drive is absent from drive bay a ...

Page 321: ... is required May also be shown as 816f000d0404ffff or 0x816f000d0404ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally removed no action required v Make sure that the drive properly seated v If drive is properly seated replace the drive 816f000d...

Page 322: ... May also be shown as 816f000d0407ffff or 0x816f000d0407ffff Severity Error Alert Category Critical Hard Disk drive Serviceable Yes CIM Information Prefix PLAT and ID 0163 SNMP Trap ID 5 Automatically notify Support No User response v If drive was intentionally removed no action required v Make sure that the drive properly seated v If drive is properly seated replace the drive 816f000f 2201ffff Th...

Page 323: ...viceable No CIM Information Prefix PLAT and ID 0331 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f0021 2582ffff Fault condition r...

Page 324: ...tomatically notify Support No User response Information only no action is required 816f0107 0302ffff An Over Temperature Condition has been removed on ProcessorElementName Explanation The microprocessor 2 temperature has returned to below the critical level May also be shown as 816f01070302ffff or 0x816f01070302ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information P...

Page 325: ...2584ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0037 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f010c 2001ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName Explanation This message is for the use case when an implementation h...

Page 326: ...Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f010...

Page 327: ...c2006ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the app...

Page 328: ...Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f010...

Page 329: ...c200cffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the app...

Page 330: ...Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f010...

Page 331: ...c2012ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the app...

Page 332: ...Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f010...

Page 333: ...c2018ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the app...

Page 334: ...Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f010...

Page 335: ...c201effff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the app...

Page 336: ...Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f010...

Page 337: ...c2024ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the app...

Page 338: ...Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f010...

Page 339: ...c202affff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the app...

Page 340: ...Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f010...

Page 341: ...rity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0139 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user ...

Page 342: ...D 5 Automatically notify Support No User response Information only no action is required 816f010d 0402ffff The Drive StorageVolumeElementName has been enabled Explanation The previously disabled drive 2 has been enabled May also be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap I...

Page 343: ...05ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0167 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is required 816f010d 0406ffff The Drive StorageVolumeElementName has been enabled Explanation The previously disabled drive 6 has been enabled May also be shown as 816f010d0406ffff or 0x816f010d04...

Page 344: ... Recovered from FRB1 BIST condition Explanation This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0045 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detecte...

Page 345: ...r response 816f0207 0304ffff ProcessorElementName has Recovered from FRB1 BIST condition Explanation This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070304ffff or 0x816f02070304ffff Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0045 SNMP Trap ID 40 Automatically n...

Page 346: ...e StorageVolumeElementName for array ComputerSystemElementName Explanation The predicted failure for Drive 1 no longer exists May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Alert Category System Predicted Failure Serviceable No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response Information only no action is required 816f...

Page 347: ...e No CIM Information Prefix PLAT and ID 0169 SNMP Trap ID 27 Automatically notify Support No User response Information only no action is required 816f020d 0405ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Explanation The predicted failure for Drive 5 no longer exists May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity Info A...

Page 348: ...en enabled Explanation This message indicates the LAN On Motherboard LOM 1 is enabled May also be shown as 816f02251f05ffff or 0x816f02251f05ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0395 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f0225 1f06ffff LOM2 has been enabled Explanation This me...

Page 349: ...e No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity Info Ale...

Page 350: ...ered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on...

Page 351: ...e No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 200affff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c200affff or 0x816f030c200affff Severity Info Ale...

Page 352: ...ered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 200effff Scrub Failure for PhysicalMemoryElementName on...

Page 353: ...e No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 2011ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2011ffff or 0x816f030c2011ffff Severity Info Ale...

Page 354: ...ered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2014ffff or 0x816f030c2014ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 2015ffff Scrub Failure for PhysicalMemoryElementName on...

Page 355: ...e No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 2018ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2018ffff or 0x816f030c2018ffff Severity Info Ale...

Page 356: ...ered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c201bffff or 0x816f030c201bffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 201cffff Scrub Failure for PhysicalMemoryElementName on...

Page 357: ...e No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 201fffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c201fffff or 0x816f030c201fffff Severity Info Ale...

Page 358: ...ered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2022ffff or 0x816f030c2022ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 2023ffff Scrub Failure for PhysicalMemoryElementName on...

Page 359: ...e No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 2026ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2026ffff or 0x816f030c2026ffff Severity Info Ale...

Page 360: ...ered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2029ffff or 0x816f030c2029ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 202affff Scrub Failure for PhysicalMemoryElementName on...

Page 361: ...e No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 202dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered Explanation A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c202dffff or 0x816f030c202dffff Severity Info Ale...

Page 362: ...A Memory Scrub failure detected during boot has recovered May also be shown as 816f030c2030ffff or 0x816f030c2030ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0137 SNMP Trap ID 41 Automatically notify Support No User response Information only no action is required 816f030c 2581ffff Scrub Failure for PhysicalMemoryElementName on Subsystem Memory...

Page 363: ...e logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f040c 2002ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2002ffff or 0x8...

Page 364: ... Information Center for the appropriate user response 816f040c 2005ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2005ffff or 0x816f040c2005ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0...

Page 365: ...r the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mes...

Page 366: ...etected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f040c 200cffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected t...

Page 367: ...iagnostic code section of the Information Center for the appropriate user response 816f040c 200fffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200fffff or 0x816f040c200fffff Severity Info Alert Category System Other Serviceable No CIM Inf...

Page 368: ...ntation has detected that Memory has been Enabled May also be shown as 816f040c2012ffff or 0x816f040c2012ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the ...

Page 369: ...User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f040c 2016ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an...

Page 370: ... Information Center for the appropriate user response 816f040c 2019ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2019ffff or 0x816f040c2019ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0...

Page 371: ...r the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c201cffff or 0x816f040c201cffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM mes...

Page 372: ...etected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f040c 2020ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected t...

Page 373: ...iagnostic code section of the Information Center for the appropriate user response 816f040c 2023ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2023ffff or 0x816f040c2023ffff Severity Info Alert Category System Other Serviceable No CIM Inf...

Page 374: ...ntation has detected that Memory has been Enabled May also be shown as 816f040c2026ffff or 0x816f040c2026ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the ...

Page 375: ...User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f040c 202affff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an...

Page 376: ... Information Center for the appropriate user response 816f040c 202dffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName Explanation This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c202dffff or 0x816f040c202dffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0...

Page 377: ... when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2030ffff or 0x816f040c2030ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0130 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Plea...

Page 378: ...egory Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0063 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f0507 0302...

Page 379: ...lert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0063 SNMP Trap ID 40 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f0...

Page 380: ... Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f050...

Page 381: ...c2005ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appr...

Page 382: ... Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f050...

Page 383: ...c200bffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appr...

Page 384: ... Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f050...

Page 385: ...c2011ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appr...

Page 386: ... Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f050...

Page 387: ...c2017ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appr...

Page 388: ... Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f050...

Page 389: ...c201dffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appr...

Page 390: ... Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f050...

Page 391: ...c2023ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appr...

Page 392: ... Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f050...

Page 393: ...c2029ffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appr...

Page 394: ... Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f050...

Page 395: ...c202fffff Severity Info Alert Category Warning Memory Serviceable No CIM Information Prefix PLAT and ID 0145 SNMP Trap ID 43 Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appr...

Page 396: ... condition May also be shown as 816f050d0400ffff or 0x816f050d0400ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is required 816f050d 0401ffff Critical Array ComputerSystemElementName has deasserted Explanation The RAID array is no longer in a c...

Page 397: ... has deasserted Explanation The RAID array is no longer in a critical condition May also be shown as 816f050d0404ffff or 0x816f050d0404ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0175 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is required 816f050d 0405ffff Critical Array ComputerSystemElem...

Page 398: ...e has deasserted Explanation This message is for the use case when an implementation has detected a PCI SERR deassertion All PCI Error One of PCI Error PCIs May also be shown as 816f05132582ffff or 0x816f05132582ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0235 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detecte...

Page 399: ...An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has deasserted Explanation This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06070303ffff or 0x816f06070303ffff Severity Info Alert Category Critical CPU Serviceable No CIM Information Prefix PLAT and ID 0817 SNMP Trap ID 40 Automatically notify Support No User...

Page 400: ...omputerSystemElementName has been restored Explanation The failed RAID array has been restored May also be shown as 816f060d0400ffff or 0x816f060d0400ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is required 816f060d 0401ffff Array in system Co...

Page 401: ...ComputerSystemElementName has been restored Explanation The failed RAID array has been restored May also be shown as 816f060d0404ffff or 0x816f060d0404ffff Severity Info Alert Category Critical Hard Disk drive Serviceable No CIM Information Prefix PLAT and ID 0177 SNMP Trap ID 5 Automatically notify Support No User response Information only no action is required 816f060d 0405ffff Array in system C...

Page 402: ... MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Severity Info Alert Category Critical Memory Serviceable No CIM Information Prefix PLAT and ID 0127 SNMP Trap ID 41 Automatically notify Support No User response This is a UEFI...

Page 403: ...gnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 2004ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2004ffff or 0x816f...

Page 404: ...ostic code section of the Information Center for the appropriate user response 816f070c 2007ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2007ffff or 0x816f070c2007ffff Severity Info Ale...

Page 405: ...gnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 200affff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200affff or 0x816f...

Page 406: ...ostic code section of the Information Center for the appropriate user response 816f070c 200dffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200dffff or 0x816f070c200dffff Severity Info Ale...

Page 407: ...gnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 2010ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2010ffff or 0x816f...

Page 408: ...ostic code section of the Information Center for the appropriate user response 816f070c 2013ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2013ffff or 0x816f070c2013ffff Severity Info Ale...

Page 409: ...gnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 2016ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2016ffff or 0x816f...

Page 410: ...ostic code section of the Information Center for the appropriate user response 816f070c 2019ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2019ffff or 0x816f070c2019ffff Severity Info Ale...

Page 411: ...gnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 201cffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c201cffff or 0x816f...

Page 412: ...ostic code section of the Information Center for the appropriate user response 816f070c 201fffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c201fffff or 0x816f070c201fffff Severity Info Ale...

Page 413: ...gnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 2022ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2022ffff or 0x816f...

Page 414: ...ostic code section of the Information Center for the appropriate user response 816f070c 2025ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2025ffff or 0x816f070c2025ffff Severity Info Ale...

Page 415: ...gnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 2028ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2028ffff or 0x816f...

Page 416: ...ostic code section of the Information Center for the appropriate user response 816f070c 202bffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c202bffff or 0x816f070c202bffff Severity Info Ale...

Page 417: ...gnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 202effff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c202effff or 0x816f...

Page 418: ...tic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f070c 2581ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted Explanation This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted All DIMMs One of the DIMMs May also be shown as 816...

Page 419: ...tem ComputerSystemElementName Explanation The rebuild of the RAID array has completed May also be shown as 816f070d0402ffff or 0x816f070d0402ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f070d 0403ffff Rebuild completed for Array in system Com...

Page 420: ...ID Automatically notify Support No User response Information only no action is required 816f070d 0406ffff Rebuild completed for Array in system ComputerSystemElementName Explanation The rebuild of the RAID array has completed May also be shown as 816f070d0406ffff or 0x816f070d0406ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0179 SNMP Trap ID Auto...

Page 421: ...ffff or 0x816f08070302ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0060 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center ...

Page 422: ...x PLAT and ID 0060 SNMP Trap ID Automatically notify Support No User response This is a UEFI detected event The UEFI diagnostic code for this event can be found in the logged IMM message text Please refer to the UEFI diagnostic code in the UEFI diagnostic code section of the Information Center for the appropriate user response 816f0813 2581ffff Bus SensorElementName has recovered from an Uncorrect...

Page 423: ...throttling has been turned off May also be shown as 816f090c2001ffff or 0x816f090c2001ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 2002ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memo...

Page 424: ...d Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c2005ffff or 0x816f090c2005ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 2006ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer ...

Page 425: ...x PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 2009ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c2009ffff or 0x816f090c2009ffff Severity Info Alert Category System Other Serviceable No CIM Informati...

Page 426: ...rt Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 200dffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c200dffff or 0x816f090c200dffff Severity ...

Page 427: ...n Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c2010ffff or 0x816f090c2010ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 2011ffff PhysicalMemoryEleme...

Page 428: ...ID Automatically notify Support No User response Information only no action is required 816f090c 2014ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c2014ffff or 0x816f090c2014ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SN...

Page 429: ...090c2017ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 2018ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c2018ffff o...

Page 430: ...is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c201bffff or 0x816f090c201bffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 201cffff PhysicalMemoryElementName on Subsystem MemoryElem...

Page 431: ...x PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 201fffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c201fffff or 0x816f090c201fffff Severity Info Alert Category System Other Serviceable No CIM Informati...

Page 432: ...rt Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 2023ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c2023ffff or 0x816f090c2023ffff Severity ...

Page 433: ...n Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c2026ffff or 0x816f090c2026ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 2027ffff PhysicalMemoryEleme...

Page 434: ...ID Automatically notify Support No User response Information only no action is required 816f090c 202affff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c202affff or 0x816f090c202affff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SN...

Page 435: ...090c202dffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f090c 202effff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled Explanation Memory DIMM throttling has been turned off May also be shown as 816f090c202effff o...

Page 436: ...nation Memory DIMM throttling has been turned off All DIMMs One of the DIMMs May also be shown as 816f090c2581ffff or 0x816f090c2581ffff Severity Info Alert Category System Other Serviceable No CIM Information Prefix PLAT and ID 0143 SNMP Trap ID Automatically notify Support No User response Information only no action is required 816f0a07 0301ffff The Processor ProcessorElementName is no longer op...

Page 437: ...ID 0039 SNMP Trap ID 42 Automatically notify Support No User response Information only no action is required 816f0a07 0304ffff The Processor ProcessorElementName is no longer operating in a Degraded State Explanation The microprocessor 4 is no longer being throttled or has been turned off May also be shown as 816f0a070304ffff or 0x816f0a070304ffff Severity Info Alert Category Warning CPU Serviceab...

Page 438: ...mory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2003ffff An Over Temperature Condition has been removed on the Physica...

Page 439: ...le No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2006ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006...

Page 440: ...yElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2009ffff or 0x816f0a0c2009ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 200affff An Over Temperature Condition has ...

Page 441: ...le No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 200dffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c200dffff or 0x816f0a0c200d...

Page 442: ...yElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2010ffff or 0x816f0a0c2010ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2011ffff An Over Temperature Condition has ...

Page 443: ...le No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2014ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2014ffff or 0x816f0a0c2014...

Page 444: ...yElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2017ffff or 0x816f0a0c2017ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2018ffff An Over Temperature Condition has ...

Page 445: ...le No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 201bffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c201bffff or 0x816f0a0c201b...

Page 446: ...yElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c201effff or 0x816f0a0c201effff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 201fffff An Over Temperature Condition has ...

Page 447: ...le No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2022ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2022ffff or 0x816f0a0c2022...

Page 448: ...yElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2025ffff or 0x816f0a0c2025ffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2026ffff An Over Temperature Condition has ...

Page 449: ...le No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2029ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2029ffff or 0x816f0a0c2029...

Page 450: ...yElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c202cffff or 0x816f0a0c202cffff Severity Info Alert Category Critical Temperature Serviceable No CIM Information Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 202dffff An Over Temperature Condition has ...

Page 451: ...rmation Prefix PLAT and ID 0147 SNMP Trap ID 0 Automatically notify Support No User response Information only no action is required 816f0a0c 2030ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName Explanation Memory DIMM is no longer in an over temperature condition May also be shown as 816f0a0c2030ffff or 0x816f0a0c2030ffff Severity ...

Page 452: ... recovered from a Fatal Bus Error Explanation IMM has detected that the system has recovered from a fatal bus error All PCI Error or One of PCI Error May also be shown as 816f0a132582ffff or 0x816f0a132582ffff Severity Info Alert Category Critical Other Serviceable No CIM Information Prefix PLAT and ID 0245 SNMP Trap ID 50 Automatically notify Support No User response This is a UEFI detected event...

Page 453: ...is a failure or critical condition that impairs service or an expected function Alert Category Similar events are grouped in categories The alert category is in the following format severity device severity is one of the following severity levels v Critical A key component in the server is no longer functioning v Warning The event might progress to a critical level v System The event is the result...

Page 454: ...llowing steps 1 If this is a newly installed option ensure that matching Processor CPUs are installed in the correct ProcessorCPU sockets according to the service information for this product 2 Check IBM support site for an applicable retain tipservice bulletin or firmware update that applies to this Processor error 3 Trained Service technician only Replace Processor Inspect Processor socket and r...

Page 455: ... the service information for this product Correct any mismatch found 3 Check IBM support site for an applicable service bulletin or firmware update that applies to this processor error 4 Trained Service technician only Replace the Processor Inspect Processor socket and replace the system board first if socket is damaged I 1800B I 1800B A cache size mismatch has been detected for one or more proces...

Page 456: ...ing to the service information for this product 2 Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error 3 Trained Service technician only Replace the system board I 18010 I 18010 A processor stepping mismatch has been detected for one or more processor packages Explanation Processors of the same model have mismatched Stepping ID Severity ...

Page 457: ... ASU Utility 4 Replace adapter I 3048005 I 3048005 UEFI has booted from the backup flash bank Explanation Booting Backup UEFI Image Severity Info User response Complete the following step Refer to service information for this product section on UEFI Recovery to return system to primary bank I 3808004 I 3808004 The IMM System Event log SEL is full Explanation IPMI System Event Log is Full Severity ...

Page 458: ... for informational purposes only I 3868003 I 3868003 BOFM Configuration to large for compatibility mode Explanation BOFM Configuration too large for compatibility mode Severity Info User response Complete the following step No user intervention required for this event This is for informational purposes only I 58015 I 58015 Memory spare copy initiated Explanation Spare Copy Started Severity Info Us...

Page 459: ...ble device driver firmware update service information for this product revision or other information that applies to this error Load new device driver and any required firmware updates 3 If problem persists then remove Adapter Card If system reboots successfully without the adapter replace that card 4 Trained Service technician only Replace the processor S 2018001 S 2018001 An Uncorrected PCIe Err...

Page 460: ...to this error 2 Reflash UEFI image 3 Trained service technician only Replace the system board S 3040007 S 3040007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detected System halted Severity Error User response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Ref...

Page 461: ...or 2 Reflash UEFI image 3 Trained service technician only Replace the system board S 3070007 S 3070007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detected System halted Severity Error User response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Reflash UEFI i...

Page 462: ...he DIMM connectors or the problem persists replace the DIMM identified by LightPath and or event log entry 3 If problem re occurs on the same DIMM connector replace the other DIMMs on the same memory channel 4 Check IBM support site for an applicable service bulletin or firmware update that applies to this memory error 5 Trained Service technician only If problem re occurs on the same DIMM connect...

Page 463: ...update that applies to this memory error 6 Trained service technician only If problem stays with the original DIMM connector re inspect DIMM connector for foreign material and remove if found If connector is damaged replace system board 7 Trained service technician only Remove affected Processor and inspect Processor socket pins for damaged or mis aligned pins If damage is found or this is an upgr...

Page 464: ...06 W 3048006 UEFI has booted from the backup flash bank due to an Automatic Boot Recovery ABR event Explanation Automated Boot Recovery Booting Backup UEFI Image Severity Warning User response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Reflash Primary UEFI image Refer to UEFI Recovery section of service i...

Page 465: ...ard W 305800C W 305800C DRIVER HEALTH PROTOCOL Reports System Shutdown Required Controller Explanation DRIVER HEALTH PROTOCOL Reports System Shutdown Required Controller Severity Warning User response Complete the following steps 1 Reboot the system 2 If problem persists switch to backup UEFI or reflash current UEFI image 3 Trained Service Technician Only Replace system board W 305800D W 305800D D...

Page 466: ...e the system board W 3808003 W 3808003 Unable to retrieve the system configuration from the IMM Explanation Error Retrieving System Configuration from IMM Severity Warning User response Complete the following steps 1 Use F1 Setup Verify Settings and Save Settings to recover settings 2 Reset the IMM from the CMM 3 Use CMM to remove AUX power from the node This will reboot the entire node 4 Check IB...

Page 467: ...ory fault follow the procedure for that event 2 If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 3 If problem persists Power cycle the node from management console 4 Reset IMM to default settings 5 Reset UEFI to default settings 6 Reflash IMM and UEFI firmware 7 Trained Service tech...

Page 468: ...lete the following steps 1 Could follow an uncorrectable memory error or failed memory test Check log and service that event first DIMMs disabled by other errors or actions could cause this event 2 Ensure that the DIMM connectors are populated according to the guidelines in the service information for this product W 580A1 W 580A1 Invalid memory configuration for Mirror Mode Please correct memory c...

Page 469: ...See Chapter 5 Parts listing Types 7917 and 2584 on page 51 to determine which are components are consumable parts and which components are customer replaceable units CRUs v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician 089 000 xxx Explanation Passed the CPU stress test User response Information only no action is re...

Page 470: ...s Use this information to diagnose and solve Ethernet device errors Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved See Chapter 5 Parts listing Types 7917 and 2584 on page 51 to determine which components are Tier 1 customer replaceable units CRUs and which components are Tier 2 customer replaceable units CRUs Memory self tests Us...

Page 471: ...ustomer replaceable units CRUs Symptom Action Embedded hypervisor is not in the boot list 1 If the compute node has recently been installed moved or serviced or if this is the first time the embedded hypervisor is being used make sure that the device is connected properly and that there is no physical damage to the connectors 2 Go to http www ibm com systems info x86servers serverproven compat us ...

Page 472: ...and HTTPS are enabled 2 Use a serial cable to connect to the I O module to further isolate the problem One or more compute nodes are unable to communicate with SAN Use the information in this section to troubleshoot one or more compute nodes are unable to communicate with SAN v Make sure that 1 The I O module is powered on and the appropriate ports are enabled on the I O module 2 The CMM has repor...

Page 473: ...the connectors at the back of the node for bent pins If the pins are bent contact IBM Support See Removing a compute node from a chassis on page 489 6 Install the compute node in another compute node bay to see whether the problem remains See Installing a compute node in a chassis on page 490 If the problem persists make sure that this compute node is connected to a port that has been enabled and ...

Page 474: ...ut checking network settings 4 From the compute node operating system make sure that the network device is active See the documentation for the operating system for information about viewing network devices 5 Check the IBM support website for any firmware updates that might apply to this issue You can view the release notes for a firmware update to determine the issues that are addressed by the up...

Page 475: ...leshoot the compute node when you cannot log in to the CMM Action Complete the following steps until the problem is solved 1 Make sure that you are using the correct password and that the capitals lock is off 2 Restore the CMM default settings by pressing the reset button on the CMM Cannot log in to the I O module Use the information in this section to troubleshoot the compute node when you cannot...

Page 476: ... the problem remains If the problem remains make sure that the compute node is connected to a port that has been enabled and that the vLAN settings allow that port to connect to the network 7 Check http www ibm com supportportal for any service bulletins that are related to network connectivity 8 Trained service technician only Complete the following steps a Force the link duplex speed b Check the...

Page 477: ...orce the link duplex speed b Check the connectors on the CMM to make sure that no pins are bent c Check the connectors on the chassis midplane to make sure that no pins are bent d Remove the CMM and install a working CMM in the same bay v If the problem is solved replace the CMM that you removed v If the problem remains replace the midplane CMM cannot ping the CMM in a different chassis Use the in...

Page 478: ...e Single node cannot ping the I O module Use the information in this section to troubleshoot a single compute node that cannot ping the I O module Action Complete the following steps until the problem is solved 1 If you have recently updated the firmware for one or more devices in the chassis I O module and have verified the network settings install the previous level of firmware 2 Make sure that ...

Page 479: ...rectly connected and that the activity LEDs are lit 4 From the compute node operating system verify that the network device is active Check also the network settings such as IP address subnet mask if you are using IPv4 DNS DHCP settings and vLAN settings to make sure that the settings match the settings of the network device See the documentation that comes with the operating system for informatio...

Page 480: ... If it is not follow the steps in Multiple nodes cannot ping the management node in the same chassis on page 469 4 Make sure that the configuration settings in the node are correct and that the port is enabled 5 Check http www ibm com supportportal for any firmware updates that might apply to this issue You can view the release notes for a firmware update to determine the issues that are addressed...

Page 481: ... to make sure that no pins are bent c Replace the system board in the compute node Multiple nodes cannot ping the management node in the same chassis Use the information in this section to troubleshoot multiple nodes that cannot ping the IBM Flex System Manager management node in the same chassis on the data network Action Complete the following steps until the problem is solved 1 Make sure that t...

Page 482: ...g by logging in to the management node If you are unable to log in from the management network attempt to log in from the data network If the management node is powered on and hung perform a virtual reseat of the management node from the CMM 2 Make sure that the I O module is powered on and is not hung by pinging the I O module from the management node If the I O module is powered on and hung rese...

Page 483: ...nager management node on the management network Use the information in this section to troubleshoot the compute node when one or more compute nodes cannot ping the management node on the management network Single node cannot ping the management node in the same chassis Use the information in this section to troubleshoot a single compute node that cannot ping the IBM Flex System Manager management ...

Page 484: ...ke sure that no pins are bent c Replace the compute node Single node cannot ping the management node in a different chassis Use the information in this section to troubleshoot a single compute node that cannot ping the IBM Flex System Manager management node in a different chassis on the management network Action Complete the following steps until the problem is solved 1 Make sure that the managem...

Page 485: ...ubleshoot multiple nodes that cannot ping the IBM Flex System Manager management node in the same chassis on the management network Action Complete the following steps until the problem is solved 1 Make sure that the management node is powered on and is not hung by logging in to the management node If you are unable to log in from the management network attempt to log in from the data network If t...

Page 486: ...ing in to the management node If you are unable to log in from the management network attempt to log in from the data network If the management node is powered on and hung perform a virtual reseat of the management node from the CMM 2 Make sure that the CMM is powered on and is not hung by pinging the CMM from the management node a If the CMM is powered on and hung reset the CMM b Make sure that t...

Page 487: ...s a Force the link duplex speed b Check the connectors on the nodes and the midplane to make sure that no pins are bent c Replace the I O expansion card in the management node d Replace the system board assembly in the management node Multiple nodes cannot ping the management node in the same chassis or a different chassis Use the information in this section to troubleshoot multiple nodes that can...

Page 488: ...m board see Removing the base assembly on page 529 and Installing the base assembly on page 531 Intermittent problems Use this information to solve intermittent problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v Follow the suggested actions in the order in which they are listed in the Action column until the problem is sol...

Page 489: ... Manager management software if installed or see the CMM event log to determine what actions might be required to resolve this issue See IMM event log on page 63 Some correctable errors require that the compute node reboot so that it can disable a device such as a DIMM or a microprocessor to allow the compute node to boot properly Intermittent connectivity problems Use this information to solve in...

Page 490: ... node is recognized by the IBM Flex System Manager management node or the CMM It might appear as an unknown device in the chassis map If it is not recognized complete the following steps a Remove the compute node and inspect both the compute node and the back of the compute node bay to ensure that there is no physical damage to connectors b Move the compute node to another node bay c Replace the c...

Page 491: ...d or serviced make sure that the DIMMs are correctly seated in the connectors see Installing a DIMM on page 502 4 Make sure that all DIMMs are enabled The compute node might have automatically disabled a DIMM when it detected a problem or a DIMM might have been manually disabled see Using the Setup utility on page 26 5 Run memory diagnostics see IBM Dynamic System Analysis Preboot diagnostic progr...

Page 492: ...e to the compute node from a command line a If you are unable to get a response during a ping test attempt to ping another compute node in the chassis to determine whether it is a connection problem or compute node problem b Run a trace route to determine where the connection breaks down Attempt to resolve a connection issue with either the VPN or the point at which the connection breaks down 4 Re...

Page 493: ...ation about device drivers 2 Use the Setup utility to make sure that the device is configured correctly 3 If the USB device is connected to a hub or the console breakout cable disconnect the device and connect it directly into the USB port on the front of the compute node 4 Run the DSA USB diagnostic tests PCIe adapters not recognized functioning 1 Check the event log and resolve any issues relate...

Page 494: ...e traffic diagnostic tools that are provided by the I O module manufacturer Operating system performance 1 If you have recently made changes to the compute node for example updated device drivers or installed software applications remove the changes 2 Check for any networking issues 3 Check the operating system logs for performance related errors 4 Check for events related to high temperatures and...

Page 495: ...o the IBM Flex System Manager user interface and verify that the compute node appears in the chassis view from the CMM 5 Replace the compute node Note Until you are able to replace the compute node you can attempt to power on the compute node from the CMM or from the IBM Flex System Manager user interface Multiple nodes do not power on Check the event logs for any events that are related to the co...

Page 496: ...as the problem If DSA did not diagnose the failure or if the compute node is inoperative use the information in this section If you suspect that a software problem is causing failures continuous or intermittent see Software problems on page 483 Corrupted data in CMOS memory or corrupted UEFI code can cause undetermined problems To reset the CMOS data remove and replace the CMOS battery to override...

Page 497: ... one suspect the system board If you suspect a networking problem and the compute node passes all the system tests suspect a network cabling problem that is external to the system Collecting service data The IBM Electronic Service Agent monitors tracks and captures system hardware errors and hardware and software inventory information and reports serviceable problems directly to IBM Support You ca...

Page 498: ...486 IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 499: ...r compute node is ready to function at maximum levels of performance To download the latest firmware and device drivers go to http www ibm com support fixcentral and select PureSystems PureFlex System Compute Node and x440 Compute Node v Observe good housekeeping in the area where you are working Place removed covers and other parts in a safe place v Back up all important data before you make chan...

Page 500: ...ly connected to the ESD connector on the front or back of the IBM Flex System chassis v Limit your movement Movement can cause static electricity to build up around you v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave the device where others can handle and damage it v While the device is still in its static pro...

Page 501: ... support SMP See Chapter 3 Installing the operating system on page 39 and your operating system documentation for additional information Removing a compute node from a chassis Use this information to remove a compute node from a IBM Flex System chassis Before you begin Before you remove a compute node complete the following steps 1 Read Safety on page v and Installation guidelines on page 487 2 If...

Page 502: ...d and for more information about downloading and installing an update see the Updating systems section of the IBM Flex System Manager Systems Management Guide at http publib boulder ibm com infocenter flexsys information topic com ibm director updates helps doc fqm0_t_um_updating_director_features html v Before you install a IBM Flex System x440 Compute Node in a chassis make sure the Chassis Mana...

Page 503: ...Flex System chassis without a compute node or node bay filler in each node bay 2 Make sure that the front handles on the compute node are in the open position 3 Slide the compute node into the node bay until it stops 4 Push the front handles on the front of the compute node to the closed position Note After the compute node is installed the IMM2 in the compute node initializes and synchronizes wit...

Page 504: ... this information for removing and replacing Tier 1 CRUs About this task Replacement of Tier 1 CRUs is your responsibility If IBM installs a Tier 1 CRU at your request you will be charged for the installation Removing the adapter retention assembly Use this information to remove the adapter retention assembly Before you begin Before you remove the adapter retention assembly complete the following ...

Page 505: ...d 7 Carefully return the chassis to the bottom side down orientation What to do next If you are instructed to return the adapter retention assembly follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the adapter retention assembly Use this information to install the adapter retention assembly Before you begin Before you install the ada...

Page 506: ...ly place the chassis on its side with the front handle side up 4 Align the adapter retention assembly on the system board 5 Using a T9 Torx screwdriver install the screws that secure the adapter retention assembly 6 Carefully return the chassis to the bottom side down orientation 7 Install the I O expansion adapters if you removed them see Installing an I O expansion adapter on page 525 8 Install ...

Page 507: ...7 Procedure To remove the bezel complete the following steps Bezel 1 Use a flat blade screwdriver to carefully pull the bezel from the compute node 2 Lift the bezel from the compute node What to do next If you are instructed to return the bezel follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the bezel Use this information to instal...

Page 508: ...ge 487 2 If the compute node is installed in an IBM Flex System chassis remove it see Removing a compute node from a chassis on page 489 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Procedure To remove the CMOS battery complete the following steps 1 Remove the cover see Removing the compute node ...

Page 509: ... a lithium CMOS battery of the same type v To order replacement batteries call 1 800 426 7378 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM marketing representative or authorized reseller v After you replace the CMOS battery you must reconfigure the compute node and reset the system date and time v To avoid possible danger read...

Page 510: ...CMOS battery complete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 500 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 490 for instructions 3 Turn on the compute node start the Setup utility and reset the configuration see Using the Setup utility on page 26 for instruction...

Page 511: ...owing steps 1 Press on the release button and the push point at the same time and slide the cover toward the rear of the compute node 2 Lift the cover away from the compute node Release button Push point Posts Slots 3 Lay the cover flat or store it for future use What to do next If you are instructed to return the cover follow all packaging instructions and use any packaging materials for shipping...

Page 512: ...node Procedure To install the compute node cover complete the following steps 1 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you 2 Orient the cover so that the posts on the inside of the cover slide into the slots on the compute node Note Before you close the cover make sure that the air baffles and all components are ...

Page 513: ...ully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you About this task After you install or remove a DIMM you must change and save the new configuration information by using the Setup utility When you turn on the compute node a message indicates that the memory configuration has changed Start the Setup utility and select Save Set...

Page 514: ...o maintain proper system cooling do not operate the compute node without air baffles installed over the DIMM connectors What to do next If you are instructed to return the DIMM follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a DIMM Use this information to install a DIMM Before you begin Before you install a DIMM complete the follow...

Page 515: ...sing the CMM sol command or through IBM Flex System Manager management software v For more information about the CMM sol command see the IBM Flex System Chassis Management Module Command Line Interface Reference Guide at http ralfss21 raleigh ibm com 8099 help topic com ibm acc cmm doc cli_command_sol html v For more information about IBM Flex System Manager management software see the IBM Flex Sy...

Page 516: ...M installed and the voltage that the DIMM is running Table 8 Memory Speeds and Configurations Max Performance DIMM by rank type technology FRU number DIMM capacity Speed MHz and Voltage Supported by DPC 1 DPC 2 DPC 3 DPC 1 35V 1 50V 1 35V 1 50V 1 35V 1 50V SR x4 RDIMM 2Gb 1333 MHz 49Y1424 4 GB 1333 1333 1066 DR x8 RDIMM 2Gb 1333 MHz 49Y1425 4 GB 1333 1333 1066 SR x4 RDIMM 2Gb 1600 MHz 49Y1561 4 GB...

Page 517: ...s not supported Table 9 Memory Speeds and Configurations Balanced DIMM by rank type technology FRU number DIMM capacity Speed MHz and Voltage Supported by DPC 1 DPC 2 DPC 3 DPC 1 35V 1 50V 1 35V 1 50V 1 35V 1 50V SR x4 RDIMM 2Gb 1333 MHz 49Y1424 4 GB 1066 1066 800 DR x8 RDIMM 2Gb 1333 MHz 49Y1425 4 GB 1066 1066 800 SR x4 RDIMM 2Gb 1600 MHz 49Y1561 4 GB N A 1333 N A 1333 N A 800 DR x4 RDIMM 2Gb 133...

Page 518: ...hnology FRU number DIMM capacity Speed MHz and Voltage Supported by DPC 1 DPC 2 DPC 3 DPC 1 35V 1 50V 1 35V 1 50V 1 35V 1 50V SR x4 RDIMM 2Gb 1333 MHz 49Y1424 4 GB 800 800 800 DR x8 RDIMM 2Gb 1333 MHz 49Y1425 4 GB 800 800 800 SR x4 RDIMM 2Gb 1600 MHz 49Y1561 4 GB N A 800 N A 800 N A 800 DR x4 RDIMM 2Gb 1333 MHz 49Y1415 8 GB 800 800 800 DR x4 RDIMM 2Gb 1600 MHz 49Y1415 8 GB N A 800 N A 800 N A 800 ...

Page 519: ... 13 14 and 15 Channel 0 16 17 and 18 Channel 2 19 20 and 21 Channel 3 22 23 and 14 Microprocessor 3 Channel 2 25 26 and 27 Channel 3 28 29 and 30 Channel 1 31 32 and 33 Channel 0 34 35 and 36 Microprocessor 4 Channel 2 37 38 and 39 Channel 3 40 41 and 42 Channel 1 43 44 and 45 Channel 0 46 47 and 48 The following notes describe information that you must consider when you install memory v You canno...

Page 520: ...ut the same DIMM connector location across channel 0 and channel 1 and across channel 2 and channel 3 must be populated in the same way The effective memory that is available to the system is only half of what is installed v Rank sparing mode In rank sparing mode one memory DIMM rank serves as a spare of the other ranks on the same channel The spare rank is held in reserve and is not used as activ...

Page 521: ...12 DIMMs 1 2 3 4 6 7 8 9 10 5 11 and 12 DIMMs 1 2 4 5 9 12 13 14 16 17 21 and 24 DIMMs 1 4 9 13 16 21 28 33 36 40 45 and 48 13 DIMMs 1 2 4 5 8 9 12 13 14 16 17 21 and 24 DIMMs 1 4 9 12 13 16 21 28 33 36 40 45 and 48 14 DIMMs 1 2 4 5 8 9 12 13 14 16 17 20 21 and 24 DIMMs 1 4 9 12 13 16 21 24 28 33 36 40 45 and 48 15 DIMMs 1 2 4 5 8 9 11 12 13 14 16 17 20 21 and 24 DIMMs 1 4 9 12 13 16 21 24 25 28 3...

Page 522: ... 44 45 and 48 24 DIMMs 1 2 3 4 5 6 7 8 9 10 11 12 13 15 14 16 17 18 19 20 21 22 23 and 24 DIMMs 1 2 4 5 9 12 13 14 16 17 21 24 25 28 32 33 35 36 37 40 44 45 47 and 48 25 DIMMs 1 2 4 5 8 9 12 13 14 16 17 21 24 25 28 32 33 35 36 37 40 44 45 47 and 48 26 DIMMs 1 2 4 5 8 9 12 13 14 16 17 20 21 24 25 28 32 33 35 36 37 40 44 45 47 and 48 27 DIMMs 1 2 4 5 8 9 12 13 14 16 17 20 21 24 25 28 29 32 33 35 36 ...

Page 523: ... 38 40 41 44 45 47 and 48 34 DIMMs 1 2 4 5 6 8 9 11 12 13 14 16 17 18 20 21 23 24 25 26 28 29 32 33 35 36 37 38 40 41 44 45 47 and 48 35 DIMMs 1 2 4 5 6 8 9 11 12 13 14 16 17 18 20 21 23 24 25 26 28 29 31 32 33 35 36 37 38 40 41 44 45 47 and 48 36 DIMMs 1 2 4 5 6 8 9 11 12 13 14 16 17 18 20 21 23 24 25 26 28 29 31 32 33 35 36 37 38 40 41 43 44 45 47 and 48 37 DIMMs 1 2 3 4 5 6 8 9 11 12 13 14 16 1...

Page 524: ...4 25 26 28 29 31 32 33 34 35 36 37 38 40 41 43 44 45 46 47 and 48 42 DIMMs 1 2 3 4 5 6 7 8 9 11 12 13 14 15 16 17 18 19 20 21 23 24 25 26 28 29 31 32 33 34 35 36 37 38 40 41 43 44 45 46 47 and 48 43 DIMMs 1 2 3 4 5 6 7 8 9 11 12 13 14 15 16 17 18 19 20 21 23 24 25 26 28 29 30 31 32 33 34 35 36 37 38 40 41 43 44 45 46 47 and 48 44 DIMMs 1 2 3 4 5 6 7 8 9 11 12 13 14 15 16 17 18 19 20 21 23 24 25 26...

Page 525: ...microprocessor installed 2 microprocessor installed 4 microprocessor installed 1 DIMMs 1 and 41 DIMMs 1 and 41 DIMMs 1 and 41 2 DIMMs 1 and 4 9 and 121 DIMMs 1 and 4 13 and 161 DIMMs 1 and 4 13 and 161 3 DIMMs 1 and 4 9 and 12 2 and 51 DIMMs 1 and 4 13 and 16 9 and 121 DIMMs 1 and 4 13 and 16 33 and 361 4 DIMMs 1 and 4 9 and 12 2 and 5 8 and 111 DIMMs 1 and 4 13 and 16 9 and 12 21 and 241 DIMMs 1 ...

Page 526: ...d 16 9 and 12 21 and 24 2 and 5 and 14 and 17 8 and 11 20 and 23 3 and 6 15 and 18 7 and 101 DIMMs 1 and 4 13 and 16 33 and 36 45 and 48 9 and 12 21 and 24 25 and 28 37 and 40 2 and 5 14 and 17 32 and 351 12 DIMMs 1 and 4 13 and 16 9 and 12 21 and 24 2 and 5 and 14 and 17 8 and 11 20 and 23 3 and 6 15 and 18 7 and 10 19 and 221 DIMMs 1 and 4 13 and 16 33 and 36 45 and 48 9 and 12 21 and 24 25 and ...

Page 527: ...d 17 32 and 35 44 and 47 8 and 11 20 and 23 26 and 29 38 and 41 3 and 61 18 DIMMs 1 and 4 13 and 16 33 and 36 45 and 48 9 and 12 21 and 24 25 and 28 37 and 40 2 and 5 14 and 17 32 and 35 44 and 47 8 and 11 20 and 23 26 and 29 38 and 41 3 and 6 15 and 181 1 For mirrored channel mode the DIMM pair must be identical in size type and rank count Procedure To install a DIMM complete the following steps ...

Page 528: ...IMM keys align correctly with the DIMM connector on the system board Attention To avoid breaking the retaining clips or damaging the DIMM connector handle the clips gently 8 Press the DIMM into the DIMM connector The retaining clips lock the DIMM into the connector 9 Make sure that the small tabs on the retaining clips engage the notches on the DIMM If there is a gap between the DIMM and the retai...

Page 529: ...the compute node into the chassis see Installing a compute node in a chassis on page 490 for instructions Removing the front handle Use this information to remove the front handle Before you begin Before you remove the front handles complete the following steps 1 Read Safety on page v and Installation guidelines on page 487 2 If the compute node is installed in an IBM Flex System chassis remove it...

Page 530: ...pping that are supplied to you Installing the front handles Use this information to install the front handle Before you begin Before you install the front handles complete the following steps 1 Read Safety on page v and Installation guidelines on page 487 2 If the compute node is installed in an IBM Flex System chassis remove it see Removing a compute node from a chassis on page 489 for instructio...

Page 531: ...ute node in a chassis on page 490 for instructions Removing the hard disk drive backplane Use this information to remove the hard disk drive backplane Before you begin Note This procedure should be performed only by trained service technicians Before you remove the hard disk drive backplane complete the following steps 1 Read Safety on page v and Installation guidelines on page 487 2 If the comput...

Page 532: ...ector toward the rear of the compute node 1 Connector clip Hard disk drive backplane Retention clip Flex cable connector 4 Push the retention clip on the hard disk drive cage toward the rear of the compute node to release it from under the tab then slide the retention clip toward the front of the compute node to release the hard disk drive backplane 2 5 Disconnect the hard disk drive backplane cab...

Page 533: ...oward you Procedure To install the hard disk drive backplane complete the following steps 1 Remove the cover see Removing the compute node cover on page 498 2 To connect the backplane cable to the new hard disk drive backplane hold open the connector clip while you push the cable connector into the backplane cable connector Make sure that the connector clip clicks into place around the backplane C...

Page 534: ...mpute node cover on page 500 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 490 for instructions Removing a hot swap hard disk drive Use this information to remove a hot swap hard disk drive Before you begin Before you remove a hot swap hard disk drive complete the following steps 1 Back up all important data before you make changes ...

Page 535: ...AID 1 when two hard disk drives of the same interface type are installed See Configuring a RAID array on page 35 for information about RAID configuration To install a hot swap hard disk drive or hard disk drive bay filler complete the following steps Release latch Hard disk drive assembly Hard disk drive bay filler Drive handle Activity LED green Error LED amber Procedure 1 Identify the hard disk ...

Page 536: ...t see Removing a compute node from a chassis on page 489 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Procedure To remove an I O expansion adapter complete the following steps Adapter 1 Remove the cover see Removing the compute node cover on page 498 2 Locate the I O expansion adapter connectors ...

Page 537: ...r 1 Remove the cover see Removing the compute node cover on page 498 2 Locate the I O expansion connectors see System board connectors on page 16 3 Remove the expansion cover 1 from the connector if one is present 4 Touch the static protective package that contains the adapter to any unpainted metal surface on the IBM Flex System chassis or any unpainted metal surface on any other grounded rack co...

Page 538: ... IBM Flex System chassis remove it see Removing a compute node from a chassis on page 489 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Procedure To remove the light path diagnostics panel complete the following steps Bracket Light path diagnostics panel Connector 1 Remove the cover see Removing t...

Page 539: ...stics panel complete the following steps Bracket Light path diagnostics panel Connector 1 Remove the cover see Removing the compute node cover on page 498 2 Connect the cable on the system board 3 Align the light path diagnostics panel with the bracket 4 Press the light path diagnostics panel securely in the bracket What to do next After you install the light path diagnostics panel complete the fo...

Page 540: ... to be removed to remove the USB flash drive 3 Pull the USB flash drive out of the connector What to do next If you are instructed to return the USB flash drive follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the USB flash drive Use this information to install the USB flash drive Before you begin Before you install the USB flash dr...

Page 541: ...s 1 Install the cover onto the compute node see Installing the compute node cover on page 500 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 490 for instructions Removing and replacing Tier 2 customer replaceable units CRUs Use this information for removing and replacing Tier 2 CRUs About this task You may install a Tier 2 CRU yourse...

Page 542: ...mbly you must update the compute node with the latest firmware or restore the preexisting firmware Make sure that you have the latest firmware or a copy of the preexisting firmware before you proceed See Updating firmware and device drivers on page 23 for more information See System board layouts on page 16 for more information about the locations of the connectors jumpers and LEDs on the system b...

Page 543: ...ane on page 519 3 The new base assembly comes with an IBM Repair Identification RID tag on the system board Using a ball point pen transfer the machine type and serial number from the old system board to the two labels on the IBM Repair Identification RID tag that comes with the new system board then place label 1 larger label on the base of the system board and label 2 smaller label on the bottom...

Page 544: ...have the latest firmware or a copy of the preexisting firmware before you proceed See Updating firmware and device drivers on page 23 for more information Procedure To install the components on the system board of the new base assembly complete the following steps Earrings System board assembly 1 Install all of the components in the following list that you removed from the old system board onto th...

Page 545: ... with the latest firmware or restore the preexisting firmware that the customer provides see Updating firmware and device drivers on page 23 for more information Removing the chassis bulkhead Use this information to remove the chassis bulkhead Before you begin Note This procedure should be performed only by trained service technicians Before you remove the chassis bulkhead complete the following s...

Page 546: ...ckaging materials for shipping that are supplied to you Installing the chassis bulkhead Use this information to install the chassis bulkhead Before you begin Note This procedure should be performed only by trained service technicians Before you install the chassis bulkhead complete the following steps 1 Read Safety on page v and Installation guidelines on page 487 2 If the compute node is installe...

Page 547: ...led over the DIMM connectors What to do next After you install the chassis bulkhead complete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 500 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 490 for instructions Removing the hard disk drive cage Use this information to remo...

Page 548: ...isk drive cage follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the hard disk drive cage Use this information to install the hard disk drive cage Before you begin Note This procedure should be performed only by trained service technicians Before you install the hard disk drive cage complete the following steps 1 Read Safety on page ...

Page 549: ...omplete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 500 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 490 for instructions Removing a fabric connector Use this information to remove a fabric connector Before you begin Note This procedure should be performed only by trai...

Page 550: ...ext If you are instructed to return the fabric connector follow all packaging instructions and use any packaging materials for shipping that are supplied to you If you have removed the fabric connector to install an I O expansion adapter in I O expansion connector 1 keep the fabric connector in a safe place for future use Installing a fabric connector Use this information to install a fabric conne...

Page 551: ...ps 1 Install the cover onto the compute node see Installing the compute node cover on page 500 for instructions 2 Install the compute node into the chassis see Installing a compute node in a chassis on page 490 for instructions Removing a microprocessor and heat sink Use this information to remove a microprocessor and heat sink Before you begin Note This procedure should be performed only by train...

Page 552: ...sor installation tool comes with the replacement microprocessor installed on it and a cover over the microprocessor v If you are replacing a defective microprocessor the CRU kit comes with one installation tool with the replacement microprocessor installed on it and a cover over the microprocessor and one empty installation tool without a cover v If you are replacing a defective microprocessor you...

Page 553: ...ed as the first release lever to open and open it b Open the second release lever on the microprocessor socket c Open the microprocessor retainer Attention Do not touch the connectors on the microprocessor and the microprocessor socket 5 Remove the microprocessor from the socket Note If you are replacing a microprocessor use the empty installation tool that comes with the CRU kit to remove the mic...

Page 554: ...ing materials for shipping that are supplied to you Installing a microprocessor and heat sink Use this information to install a microprocessor and heat sink Before you begin Note This procedure should be performed only by trained service technicians The architecture of the Intel Sandy Bridge EP 4S and DMI switching of microprocessor sockets 1 and 2 allow for the processors to be populated as shown...

Page 555: ... the processor installed in microprocessor socket 2 to become the boot strap processor and is subsequently replaced the processor ordering reverts to the default CPU IDs for the new number of CPUs because the FPGA would not hold the last CPU ID assignments and add in the replaced processor 4 Three processor configurations are not supported 5 A microprocessor failure in a four processor configurati...

Page 556: ... 2 Mezz 3 Mezz 4 DMI SW PCH 1x CPU Socket 1 failure Socket 3 Socket 1 Socket 4 Socket 2 CPU 0 ETE Mezz 1 Mezz 2 Mezz 3 Mezz 4 DMI SW PCH Bad or nopop Figure 2 Supported one CPU configuration 544 IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 557: ... 3 Mezz 4 DMI SW PCH 1x CPU Socket 1 functional but socket 1 DMI path broken Socket 3 Socket 1 Socket 4 Socket 2 CPU 0 ETE Mezz 1 Mezz 2 Mezz 3 Mezz 4 DMI SW PCH CPU 0 CPU 1 Figure 3 Supported two CPUs configuration Chapter 7 Installing removing and replacing compute node components 545 ...

Page 558: ...ing toward you About this task The following notes describe the type of microprocessor that the compute node supports and other information that you must consider when you install a microprocessor 4x CPU Normal config Socket 3 Socket 1 Socket 4 Socket 2 CPU 1 ETE Mezz 1 Mezz 2 Mezz 3 Mezz 4 DMI SW PCH 4x CPU CPU 2 functional but socket 1 DMI path broken Socket 3 Socket 1 Socket 4 Socket 2 CPU 0 ET...

Page 559: ...ave to install additional memory or redistribute memory across the DIMM connectors See Installing a DIMM on page 502 v The microprocessor installation tool might become worn after several uses Make sure that the tool can hold the microprocessor securely if you are reusing an existing microprocessor installation tool Do not return the tool with other parts that you are returning v If you are instal...

Page 560: ...u are not installing a new microprocessor and a new heat sink remove the thermal grease from the heat sink and microprocessor then apply new thermal grease before installation see Thermal grease on page 551 3 Remove the heat sink filler if one is present 4 Open the microprocessor socket release levers and retainer Microprocessor retainer Release lever Release lever a Identify which release lever i...

Page 561: ...croprocessor contacts Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket c Align the installation tool with the microprocessor socket The installation tool rests flush on the socket only if it is properly aligned Installation tool Microprocessor Screws d Twist the handle on the microprocessor tool counterclockwis...

Page 562: ...move the plastic cover v Do not touch the thermal material on the bottom of the heat sink Touching the thermal material will contaminate it 7 If you are installing a new heat sink remove the plastic protective cover from the bottom of the heat sink If you are reinstalling a heat sink that you previously removed from the compute node make sure that the thermal material is still on the bottom of the...

Page 563: ...oved from the top of the microprocessor and is going to be reused or when debris is found in the grease To replace damaged or contaminated thermal grease on the microprocessor and heat sink complete the following steps Procedure 1 Place the heat sink assembly on a clean work surface 2 Remove the cleaning pad from its package and unfold it completely 3 Use the cleaning pad to wipe the thermal greas...

Page 564: ...rom a chassis on page 489 for instructions 3 Carefully lay the compute node on a flat static protective surface orienting the compute node with the bezel pointing toward you Procedure To remove a microprocessor retention assembly complete the following steps Microprocessor retention assembly Heat sink key 1 Remove the cover see Removing the compute node cover on page 498 2 Locate the microprocesso...

Page 565: ... should be performed only by trained service technicians Before you install a microprocessor retention assembly complete the following steps 1 Read Safety on page v and Installation guidelines on page 487 2 If the compute node is installed in an IBM Flex System chassis remove it see Removing a compute node from a chassis on page 489 for instructions 3 Carefully lay the compute node on a flat stati...

Page 566: ...5 Install the heat sink key on the microprocessor retention assemblies 6 If necessary install the microprocessor and heat sink see Installing a microprocessor and heat sink on page 542 What to do next After you install the microprocessor retention assembly complete the following steps 1 Install the cover onto the compute node see Installing the compute node cover on page 500 for instructions 2 Ins...

Page 567: ...within a software upgrade Determine whether the firmware and device drivers for the devices in the IBM Flex System Enterprise Chassis are up to date You can use the IBM Flex System Manager Update Manager to automatically acquire install and manage firmware and device driver updates for the devices in the chassis v If you have installed new hardware or software in your environment check http www ib...

Page 568: ... http www ibm com supportportal Getting help and information from the World Wide Web Up to date information about IBM products and support is available on the World Wide Web On the World Wide Web up to date information about IBM systems optional devices services and support is available at http www ibm com supportportal You can find the most up to date product information for the IBM Flex System p...

Page 569: ...pport telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate a reseller authorized by IBM to provide warranty service go to http www ibm com partnerworld and click Find Business Partners on the right side of the page For IBM support telephone numbers see http www ib...

Page 570: ...558 IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 571: ...HE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporate...

Page 572: ...eferring to processor storage real and virtual storage or channel volume KB stands for 1024 bytes MB stands for 1 048 576 bytes and GB stands for 1 073 741 824 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard ...

Page 573: ...ctices that maintain particulate and gas levels that are consistent with the protection of human health and safety If IBM determines that the levels of particulates or gases in your environment have caused damage to the device IBM may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination Impl...

Page 574: ...e equipment you must use the designated monitor cable and any interference suppression devices that are supplied with the monitor Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interfere...

Page 575: ...laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards Attention This is an EN 55022 Class A product In a domestic environment this product may cause radio interference in which case the user m...

Page 576: ...t dem Gesetz über die elektromagnetische Verträglichkeit von Geräten EMVG Dies ist die Umsetzung der EU Richtlinie 2004 108 EG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten EMVG bzw der EMC EG Richtlinie 2004 108 EG für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen E...

Page 577: ... Japan Electronics and Information Technology Industries Association JEITA Confirmed Harmonics Guidelines with Modifications products greater than 20 A per phase Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home Russia Electromagnetic Interference...

Page 578: ...566 IBM Flex System x440 Compute Node Types 7917 and 2584 Installation and Service Guide ...

Page 579: ...84 updating 489 configuration summary viewing 44 configuring compute node 25 LAN over USB manually 48 RAID array 35 configuring a RAID array 35 connectivity problems 459 connectors system board 16 console breakout cable 13 contamination particulate and gaseous 561 controller Ethernet 6 memory 6 video 6 cover installing 500 removing 498 creating a personalized support web page 557 CRUs Tier 1 remov...

Page 580: ... 523 SATA hard disk drive 523 hot swap hard disk drive installing 523 removing 522 hot swap hard disk drive backplane installing 521 removing 519 hot swap hard disk drive cage removing 535 I I O expansion adapter installing 525 removing 524 I O expansion connectors 16 IBM Flex System x440 Compute Node dimensions 4 specifications 4 weight 4 IBM Taiwan product service 557 identify LED 10 IMM2 access...

Page 581: ...e to communicate with SAN 460 operating modes Setup utility 26 operating system installing 39 40 operating system installation with ServerGuide 41 optional device and FRU installation problems 481 optional devices installing 487 P particulate contamination 561 parts listing 51 People s Republic of China Class A electronic emission statement 565 performance problems 481 POST event viewer 26 POST ev...

Page 582: ...to the I O module 463 Troubleshooting cannot log in to the management node 463 Troubleshooting cannot ping the CMM 463 Troubleshooting cannot ping the I O module 466 Troubleshooting cannot ping the management node 468 471 Troubleshooting CMM cannot ping the CMM 465 Troubleshooting multiple nodes cannot ping the CMM 464 Troubleshooting multiple nodes cannot ping the I O module 467 Troubleshooting m...

Page 583: ......

Page 584: ... Part Number 81Y1144 Printed in USA 1P P N 81Y1144 ...

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