IBM eserver pSeries 690, Service Manual

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Error Code Description Action/
Possible Failing FRU
B1xx 4683 Capacity Upgrade on Demand (CUoD) card fault
Action: This error code may be informational, or it may indicate a failure of the CUoD capacity
card. Before changing any parts, examine word 13 in the service processor error log entry, or
bytes 68 and 69 in the AIX error log entry. For detailed instructions on finding word 13 in the
service processor error log entry, or bytes 68 and 69 in the AIX error log entry, see error code
“Error Code B1xx 4699” on page 760.
All of the following values of word 13 (or bytes 68 and 69) indicate that a surveillance error
occurred in the capacity upgrade on demand (CUoD) firmware or hardware that was corrected.
No action is required by the customer or service representative.
C157
C1A0
C1A1
C1A2
C1A3
C201
For all other values of word 13 (or bytes 68 and 69):
1. Replace the CUoD capacity card, location: U1.18-P1-H2.2. See also “Capacity Upgrade on
Demand (CUoD) VPD Module” on page 918.
If the value of the first two bytes of word 13 in the detailed service processor error log entry,
or the value of bytes 68 and 69 in the AIX error log entry, is E196, this indicates the CUoD
capacity card installed in the system was previously used in another system. CUoD capacity
cards cannot be moved between systems; replace the CUoD capacity card with the one for
this system.
For detailed instructions on finding word 13 in the service processor error log entry, and bytes
68 and 69 in the AIX error log entry, refer to the action column for error code B1xx 4699.
B1xx 4690 Operating system surveillance time out (AIX to service processor interface failure)
Action:
1. This error code indicates that the operating system terminated early (which usually implies an
operating system crash). This error code may appear in the service processor error log by
itself. However, in the AIX error log, there should be another error which points to the cause
of the operating system crash. Use the other error as the starting point for your service
action.
2. The other possibility is that the operating system was not found during a prior boot attempt.
To determine if this occurred, do the following: Look at the AIX error log entry containing
B1xx4690. This will be a
″
SCAN_ERROR_CHRP
″
error with an identifier of BFEC0425. In the
detail data, find the string
″
B1xx4690
″
(If present, it will be at byte 60 of the detail data.) Then
go forward 8 bytes after the
″
B1
″
to byte 68 and look at bytes 68 and 69. If the values of
bytes 68 and 69 are A2B0, this indicates that the firmware was unable to find a bootable
device in the boot list that is set in the SMS menus. If the system is up, the boot list problem
has been corrected and the B1xx 4690 can be treated as an informational message with no
actions required.
3. Call service support.
Chapter 5. Error Code to FRU Index
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