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IBM DS4000 EXP810, Installation, User'S, And Maintenance Manual

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Table

 

38.

 

Symptom-to-FRU

 

index

 

(continued)

 

Problem

 

indicator

 

Component

 

Possible

 

cause

 

Possible

 

solutions

 

One or more  
green LEDs are 
off (continued) 

Several CRUs 

Hardware failure 

Replace the affected CRUs. If 
this does not correct the problem, 
replace the ESMs, followed by 
the midplane. Contact an IBM 
technical support representative. 

The DS4000 was 

Perform one of the following 

not powered on, or 

actions: 

all fibre-channel 

v

 

Power on the storage 

connections 

subsystem.

between the 
EXP810 and the 
storage subsystem 
failed. 

v

 

Verify that the fibre-channel 
connections between the 
EXP810 and the storage 
subsystem are made. 

Front panel 

Power supply 
problem 

Make sure that the power cables 
are plugged in and that the 
power supplies are turned on. 

Hardware failure 

If any other LEDs are lit, replace 
the midplane. Contact an IBM 
technical support representative. 

Green LED slowly  Drive CRUs 

The DS4000 was 

Perform one of the following 

flashing one per 2 

not powered on, or 

actions: 

seconds 

all fibre-channel 

v

 

Power on the storage 

connections 

subsystem.

between the 
EXP810 and the 
DS4000 storage 
subsystem failed. 

v

 

Verify that the fibre-channel 
connections between the 
EXP810 and the storage 
subsystem are made. 

v

 

Ensure that all the EXP810s in 
the same redundant drive 
loop/channel pair have the 
same enclosure speed setting. 

Intermittent or 
sporadic power 
loss to the storage 
expansion 
enclosure 

Some or all 
CRUs 

Defective ac power 
source or 
improperly 
connected power 
cable 

Check the ac power source. 
Reseat all installed power cables 
and power supplies. If applicable, 
check the power components 
(power units or universal power 
supply). Replace defective power 
cables. 

Power supply failure  Check the power supply Fault 

LED on the power supply. If the 
LED is lit, replace the failed CRU. 

Midplane failure 

Have the midplane replaced. 
Contact an IBM technical support 
representative. 

130

 

IBM System Storage DS4000 EXP810 Storage Expansion Enclosure:  Installation, User’s and Maintenance Guide 

Summary of Contents for DS4000 EXP810

Page 1: ...IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide GC26 7798 09...

Page 2: ......

Page 3: ...IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide GC26 7798 09...

Page 4: ...l 2009 This edition replaces GC26 7798 08 and all previous editions of GC26 7798 This edition also applies to all subsequent releases and modifications until otherwise indicated in new editions Copyri...

Page 5: ...el defined 2 SATA defined 2 Inventory checklist 3 EXP810 components 3 Enhanced Disk Drive Modules E DDMs 4 Environmental Service Modules ESMs 5 Connectors switch and enclosure ID 5 Rear drive channel...

Page 6: ...LC cable to an SFP module 48 Removing an LC LC fibre channel cable 49 Cabling rules and recommendations 50 Cabling the EXP810 to a storage subsystem 51 EXP810 loop redundancy 53 Example of a correct...

Page 7: ...tal Service Module ESM 115 Replacing an SFP module 118 Replacing a midplane 120 Chapter 6 Hardware maintenance 125 General checkout 125 Solving problems 125 Parts listing 131 Appendix A Upgrading the...

Page 8: ...uct recycling and disposal 178 Battery return program 179 Contact information for IBM Taiwan Product Service 180 Electronic emission notices 180 Federal Communications Commission FCC statement 180 Chi...

Page 9: ...nserting an LC LC fibre channel cable into an SFP module 49 30 LC LC fibre channel cable lever and latches 49 31 Removing the LC LC fibre channel cable 50 32 Installing an SFP module and LC LC cable i...

Page 10: ...ns 121 59 Screws holding the top and bottom sides of the chassis to the cage frame 122 60 EXP810 storage expansion enclosure parts list 132 61 Only one entry appears in the Directly Managed Storage Su...

Page 11: ...ired to support the EXP810 30 25 Firmware levels for intermixing storage servers and expansion enclosures 56 26 Supported EXP810 EXP710 and EXP100 enclosure combinations per redundant drive channel lo...

Page 12: ...bsystem document titles by user tasks 166 53 DS4100 Storage Subsystem document titles by user tasks 167 54 DS5000 Storage Expansion Enclosure document titles by user tasks 168 55 DS4000 Storage Expans...

Page 13: ...us to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation v Caution These statements indicate situations that can be...

Page 14: ...he following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cabl...

Page 15: ...n those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do no...

Page 16: ...are disconnected from the power source 2 1 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present i...

Page 17: ...be located within the same premises as this equipment v Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthi...

Page 18: ...ies sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling xvi IBM System Sto...

Page 19: ...sion enclosure and interpret LEDs Chapter 5 Installing and replacing components on page 87 contains step by step instructions about how to install or remove customer replaceable units CRUs such as har...

Page 20: ...ee also The DS4000 or DS5000 Quick Start Guides for your storage subsystem configuration provides an excellent overview of the installation process Table 1 Where to find DS4000 or DS5000 installation...

Page 21: ...ounting Instructions 3 Mount the DS4000 or DS5000 EXP storage expansion unit in the rack v IBM System Storage Quick Start Guide for the following storage subsystems DS5100 DS5300 DS4800 DS4200 DS4700...

Page 22: ...alStorage DS4400 Fibre Channel Cabling Instructions 6 Power up the subsystem v IBM System Storage Quick Start Guide for the following storage subsystems DS5100 DS5300 DS4800 DS4200 DS4700 v IBM System...

Page 23: ...ks 10 Install host software failover drivers on host server 11 Start DS Storage Manager 12 Set the DS Storage Manager clock 13 Set the DS Storage Manager host default type 14 Verify DS4000 DS5000 subs...

Page 24: ...at are listed in this section v Use an IBM discussion forum on the IBM Web site to ask questions You can solve many problems without outside assistance by following the troubleshooting procedures that...

Page 25: ...0 systems IBM System Storage SAN Volume Controller clusters and other components of your data storage infrastructure Therefore you can use the IBM System Storage Productivity Center to manage multiple...

Page 26: ...pport supportsite wss brandmain brandind 5000025 Support for IBM System x servers Find the latest support information for System x Intel and AMD based servers www ibm com systems support supportsite w...

Page 27: ...e and protection IBM designs and manufactures equipment to internal and external standards that require certain environments for reliable operation Because IBM does not test any equipment for compatib...

Page 28: ...r of the document and if applicable the specific location of the text that you are commenting on such as a page number or table number xxvi IBM System Storage DS4000 EXP810 Storage Expansion Enclosure...

Page 29: ...uch as the DS4800 you can configure RAID protected storage solutions of up to 67 2 TB providing economical and scalable storage for your rapidly growing application needs for limited access data refer...

Page 30: ...index jsp See Finding Storage Manager software controller firmware and README files on page xxii to learn how to access the DS4000 readme files on the Web Fibre channel defined Fibre channel technolo...

Page 31: ...provided in Installing the support rails on page 32 To connect your EXP810 to other devices use the following options v IBM SFP module v IBM LC LC fibre channel cable Note You must order these option...

Page 32: ...annel loop into the hard drive SATA protocol interface It also provides dual paths to the SATA drive for E DDM CRU path redundancy Each SATA hard drive ATA translator card also referred to as a interp...

Page 33: ...that you could use to connect the storage expansion enclosure to the controller However only the two ESM SFP ports labeled 1A and 1B near the center of the storage expansion enclosure are used The SFP...

Page 34: ...21 31 41 or 12 22 32 62 These examples are incorrect because the x1 digits are the same in all enclosure IDs either 1 or 2 If the enclosure IDs in your DS4000 subsystem configuration are not currentl...

Page 35: ...7 5 5 6 4 3 2 1 7 exp81026 Figure 3 Back view power switch enclosure ID and connectors Table 3 Description of Figure 3 Number Description 1 Power connector 2 Power switch 3 ESM indicator lights 4 Rese...

Page 36: ...enclosure The power supplies provide power to the internal components by converting incoming ac voltage to dc voltage If one power supply is turned off or malfunctions the other power supply maintains...

Page 37: ...5 Description of Figure 5 Number Description 1 Power supply and fan unit A 2 Power supply and fan unit B 3 Power connector 4 Power switch Figure 6 on page 10 shows a power supply and fan unit and the...

Page 38: ...ovide power to the internal components If one dc power supply is turned off or malfunctions the other dc power supply maintains power to the storage expansion enclosure To preserve the optimal airflow...

Page 39: ...one way and in opposite orientation from each other If the dc cable does not fit the dc connector flip it 180 degrees and try again Do not force fit because you might damage the connectors and short o...

Page 40: ...bps SFP that is plugged into a 4 Gbps capable port will limit the speed of that port to a maximum of 2 Gbps Conversely a 4 Gbps SFP that is plugged into a 2 Gbps capable port will limit the speed of t...

Page 41: ...urities dust air particles and other external contaminants from adversely impacting the chassis electronic CRUs and hard drive operational effectiveness IBM recommends that you replace the filter ever...

Page 42: ...ity and reliability Unless stated otherwise you can find the latest DS4000 publications firmware and host software at the IBM DS4000 System Storage Support Web site www ibm com servers storage support...

Page 43: ...load at the DS4000 System Storage Support Web site www ibm com servers storage support disk See the IBM System Storage DS Storage Manager Version 10 Installation and Host Support Guide for your operat...

Page 44: ...rade the controller firmware in the DS4800 Storage Subsystems models 82A H 84A H and 88A H to the level that supports EXP810s Determining firmware levels There are two different methods to determine t...

Page 45: ...s Be sure to download the latest versions of the following packages at the time of initial installation and when product updates become available v DS Storage Manager host software v DS4000 and DS5000...

Page 46: ...e these tasks check the DS Storage Manager online help or the Storage Manager guide for your operating system v During any maintenance or attended power up procedure carefully follow the power up sequ...

Page 47: ...storage expansion enclosure depends on the number of components installed Table 10 lists the maximum empty and shipping weights for the storage subsystem in different configurations Table 11 lists th...

Page 48: ...periods of time will expose the unit to greater risk of failure from external causes Important The recommended operating environment air temperature is 22 C 72 F or lower Table 13 Temperature and hum...

Page 49: ...the power supplies have a 73 percent efficiency and a power factor of 0 99 These tabulated power and heat dissipation values are typical for the storage subsystem Maximum configuration units are typic...

Page 50: ...Electrical requirements This section provides information regarding site power and wiring storage subsystem ac power requirements and power cord routing instructions Consider the following informatio...

Page 51: ...amps at 240 VAC These are the overall maximum operating currents for the EXP810 storage expansion enclosure with ac power supply and fan unit CRUs Power recovery after an ac power failure After a tota...

Page 52: ...re adequately cooled v Air enters at the front of the rack and leaves at the back To prevent the air that is leaving the rack from entering the intake of another piece of equipment you must position t...

Page 53: ...r cabling only The intrabuilding ports of the equipment must not be metallically connected to interfaces that connect to the OSP or its wiring These interfaces are designed for use as intrabuilding in...

Page 54: ...term refers to a period of not more than 96 consecutive hours and a total of not more than 15 days in one year This refers to a total of 360 hours in any given year but no more than 15 occurrences du...

Page 55: ...itude objectives continued Environment Altitude Temperature 1 Notes 1 Temperatures are aisle ambient as measured 1 5 m 59 in above the floor and 400 mm 15 8 in in front of the equipment Chapter 1 Intr...

Page 56: ...28 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide...

Page 57: ...people should help you lift the EXP810 from the shipping box 2 Install the support rails in the rack See Installing the support rails on page 32 3 Install the EXP810 See Installing the EXP810 into a...

Page 58: ...ovement can cause static electricity to build up around you v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed printed circuitry v Do not l...

Page 59: ...orage subsystems Note Different DS4000 models may have different firmware versions 5 Read Storage System Product Release Notes for any updated information about hardware software or firmware products...

Page 60: ...cabinet at the same time v Install the storage expansion enclosure in a maximum 35 C 95 F environment v To ensure proper airflow do not block the air vents 15 cm 6 in of air space is sufficient v To...

Page 61: ...ies are shown as horizontal dashed lines in the rack mounting templates Note The mounting holes that are shown in the following templates are square The holes in your rack might be round square or thr...

Page 62: ...k depends on where you intend to position the storage expansion enclosure Complete the following steps to install the support rails Note Refer to Figure 17 on page 36 while performing these steps 1 En...

Page 63: ...y one side of the rack cabinet The rails should be mounted with the alignment pins at the back of the rack Figure 17 on page 36 shows the installation of the left support rail 6 Hold the back of the r...

Page 64: ...other equipment in the top half of a rackmount cabinet while the bottom half is empty Doing so can cause the cabinet to become top heavy and tip over Always install hardware in the lowest available p...

Page 65: ...he rackmount cabinet b With help from another person place the back of the storage expansion enclosure on the support rails and then slide the unit into the rack as shown in Figure 18 Front of Rack Fi...

Page 66: ...Installing a Telco bezel Complete the following step to install a bezel on an EXP810 storage expansion enclosure if it is shipped with one v Grasp the sides of the bezel and snap it onto the EXP810 ch...

Page 67: ...ds470067 Figure 20 Installing a bezel Chapter 2 Installing the EXP810 39...

Page 68: ...40 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide...

Page 69: ...ge subsystems with internal drive slots in the DS4000 storage subsystem configuration must have a unique storage enclosure ID in the DS4000 subsystem configuration In addition the single digits x1 of...

Page 70: ...ation v Fibre channel loop channel A fibre channel loop or fibre channel drive channel as it is called in certain DS4800 and DS4700 Express storage subsystem documentation consists of drive expansion...

Page 71: ...Cs in any of the FC ports in the FC drive loops Long wave SFPs and GBICs are not supported for use in the drive ports of storage expansion enclosures v The SFP module housing has an integral guide key...

Page 72: ...and avoid direct exposure to the beam Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices se...

Page 73: ...C fibre channel cable before you remove the SFP module 1 Remove the LC LC fibre channel cable from the SFP module For more information see Handling fibre optic cables on page 46 2 Unlock the SFP modul...

Page 74: ...fibre optic cables do not bend the cables to a diameter of less than 76 mm 3 in or a radius less than 38 mm 1 5 in or wrap them around themselves See Figure 26 on page 47 v Loop diameter of 76 mm 3 i...

Page 75: ...one of the following devices v An SFP module installed in an IBM storage expansion enclosure v An SFP module installed in a DS4200 Express DS4300 DS4500 DS4700 Express or DS4800 storage subsystem See...

Page 76: ...ation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 1 Read the information in Handling fibre optic cables on page 46 2 If nec...

Page 77: ...hannel cable Complete the following steps to remove an LC LC fibre channel cable Attention To avoid damaging the LC LC cable or SFP module make sure that you observe the following precautions v Press...

Page 78: ...enclosures to all drive ports which results in one enclosure per drive port of a drive channel v When mixing 14 drive storage expansion enclosures such as EXP710s and 16 drive storage expansion enclo...

Page 79: ...age expansion enclosure grouping is group of EXP710s followed by group of EXP810s and followed by group of EXP100s v The EXP810 enclosure speed switch must be set to 2 Gbps when connecting to DS4300 o...

Page 80: ...isk drive modules that can be ordered in bulk or individually as customer installable parts for the EXP810 are not supported for use in the EXP5000 Only disk drive modules ordered as feature codes of...

Page 81: ...ge subsystem Figure 33 Installing an SFP module and connecting an LC LC cable to the EXP810 EXP810 loop redundancy Note The term drive loop or drive loop pair used in this publication might be referre...

Page 82: ...nclosure type model IBM recommends that you group them by enclosure type model in a redundant drive channel pair to simplify maintenance and troubleshooting 3 You cannot mix storage expansion enclosur...

Page 83: ...8 3 6 3 6 1A 1B 2A 2B 3 7 EXP810 2A 1A 2B 1B 3 6 3 6 1A 1B 2A 2B 4 6 EXP810 2A 1A 2B 1B 3 6 3 6 1A 1B 2A 2B exp810c1 Figure 34 Correct EXP810 redundant drive loop configuration To create drive loop A...

Page 84: ...age expansion enclosures is limited by the level of controller firmware that is installed on your DS4000 Storage Servers Table 25 shows the firmware level you will need for intermixing the different s...

Page 85: ...del Note For the DS4300 dual controller standard base model the maximum number of enclosures in a drive loop is three regardless of the drive enclosure types if the three storage expansion enclosure a...

Page 86: ...rage Subsystem Table 28 Supported EXP810 and EXP710 enclosure combinations per redundant drive channel loop pair in a DS4700 Express configuration Number of EXP810s Total number of drives in EXP810s N...

Page 87: ...hic as 1 is connected to drive port 4 of controller A and drive port 1 of controller B Also note that within the first group the three EXP810s are grouped together and then connected to the EXP710 1 D...

Page 88: ...rt to the IN port on the left ESM ESM A of the EXP100 v If an EXP100 follows the initial EXP100 cable from the IN port on the left ESM ESM A of the first EXP100 to the OUT port on the left ESM of the...

Page 89: ...d EXP100 intermix configuration in a DS4700 or DS4800 environment Figure 38 shows cabling variations when intermixing EXP100 EXP710 and EXP810 storage expansion enclosures behind a DS4800 Storage Subs...

Page 90: ...s equipment shall be connected directly to the dc supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrod...

Page 91: ...UTION There is current to the power supply and fan units even though the power supply switch is in the OFF position Use a disconnect device to shut power off before unplugging the dc power jumper cabl...

Page 92: ...2 and dc power connectors B2 8 are connected to the left dc power source 1 For maximum protection connect dc power connectors A2 and B2 to a different set of dc power sources than dc power connectors...

Page 93: ...dc power cable to the power supply See Figure 41 for the dc power supply connector PIN positions Figure 41 The dc power supply connector PIN positions ds47009 5 3 2 1 Table 29 The dc power supply con...

Page 94: ...connect each of the two dc power supplies to a different power source 2 3 1 4 5 exp81034 Figure 42 The dc wiring from EXP810 to disconnect device and dc power source Table 30 The dc power source wiri...

Page 95: ...ld be gathered periodically for regular Health Check monitoring regardless of the state of the Recovery Guru You can collect all these logs at once and zip them into a single file by clicking Advanced...

Page 96: ...drivers and updates For DS4000 information go to the following Web site www ibm com servers storage support disk For the latest information about operating system and HBA support clustering support SA...

Page 97: ...e configurations Although training is not a part of the Health Check process DS4000 training reduces the potential for configuration problems and contributes to the overall health of the system Poweri...

Page 98: ...the storage subsystem will not complete the startup process This will prevent controllers from communicating with each other and any factory installed premium features will not be activated correctly...

Page 99: ...n components v Yes End of procedure v No Go to step 10 10 Diagnose and correct the fault by completing the following steps a Run the DS Storage Manager Recovery Guru by selecting the Recovery Guru too...

Page 100: ...rade firmware you should perform firmware upgrades in the following sequence 1 ESM firmware for the storage expansion enclosures 2 Controller firmware 3 Controller NVSRAM 4 Drive firmware Finding cont...

Page 101: ...the failed components See Checking the LEDs v No You are finished with this procedure If you are still experiencing a problem with this storage subsystem create save and print a storage subsystem pro...

Page 102: ...llowed OK to Remove Off On 3 Service Action Required Fault Off On 4 Direct Current Enabled On Off The dc power supply and fan unit LEDs This section describes the primary dc power supply and fan unit...

Page 103: ...device switch is at the On position flip it to the Off position wait at least 15 seconds and flip it again to the On position If these LEDs did not change to an unlit state in 30 seconds replace the d...

Page 104: ...mary Fault Off On 5 Global Power On Off 6 Link Rate Switch The Link Rate switch should be set to 2 Gbps or 4 Gbps depending on your configuration N A Figure 45 Front LEDs Rear LEDs This section descri...

Page 105: ...Cable connected On No cable connected On when a fibre channel cable is connected 7 ESM Port 3 In Bypass This port is labeled 2A This port is reserved for future use On blinking for 30 seconds 8 ESM P...

Page 106: ...display shows various diagnostic codes as the enclosures perform the startup process after each power cycle or reset After diagnostics are complete the current storage subsystem enclosure ID is displ...

Page 107: ...offline ESM H5 Suspend Midplane Harness Failure Needs Attention condition for offline ESM H6 Suspend Firmware Failure Needs Attention condition for offline ESM H7 Operational Current enclosure Fibre...

Page 108: ...re that you turn off the power v An IBM technical support representative instructs you to turn off the power v A power outage or emergency situation occurs see Restoring power after an unexpected shut...

Page 109: ...ient to determine the status of the system components and special instructions The operating system software might require you to perform other procedures before you turn off the power To turn off the...

Page 110: ...ower control button on the device and the power switch power supply do not turn off the electrical current supplied to the device The device might also have more than one power cord To remove all elec...

Page 111: ...or power supply and fan unit fault LEDs lit before you turn on the DS4000 storage subsystem In addition consider the following items v The storage subsystem supports simultaneous power up of the syst...

Page 112: ...hen the operating environment temperature is too hot greater than 55 C do not assume the power supply and fan unit CRU is bad Take action to cool down the environment first When the operating environm...

Page 113: ...connected devices to the OFF position for models with dc power supply and fan unit CRUs only wait two minutes turn on both power switches and flip the disconnected devices to the ON position for model...

Page 114: ...the recovery procedure If the Recovery Guru directs you to replace a failed component locate and troubleshoot that component See Checking the LEDs on page 73 c When the procedure is completed rerun th...

Page 115: ...covery Guru instructions in the DS Storage Manager Subsystem Management window or refer to the appropriate component replacement instructions in this chapter for the additional diagnostics required in...

Page 116: ...st be cabled to at least one storage expansion enclosure populated with at least two E DDMs If at least two E DDMs are not installed in each attached storage expansion enclosure when you power on the...

Page 117: ...6 1A 1B 2B 2A 1 3 EXP810 2A 1A 2B 1B 2 3 6 3 6 1A 1B 2B 2A exp810c2 Figure 48 Cabling the EXP810 to an existing and configured drive loop The dashed lines in Figure 48 show how to add a new EXP810 to...

Page 118: ...t the same level If the ESM version does not match wait at least 10 minutes for the ESM automatic code synchronization to occur Otherwise manually update the ESM firmware using the menu function in th...

Page 119: ...evel surface 3 Remove the filter retainer and filter from the bezel by pressing the blue tabs toward the edge of the bezel 4 Flip the filter retainer over and remove the filter 5 Remove the new filter...

Page 120: ...Link Rate setting speed must be set accordingly See Verifying the Link Rate setting on page 101 for more information IBM recommends that when adding E DDM CRUs if you are not installing all 16 E DDM...

Page 121: ...e LEDs Each E DDM CRU tray has two associated LEDs a green Activity LED and an amber Fault LED These LEDs indicate the status for that E DDM See Table 36 for the drive LED states and descriptions v E...

Page 122: ...hile an E DDM is removed or installed These E DDMs are known as hot swap E DDMs Installing hot swap hard disk drives With the exception of the DS4000 storage subsystem initial power up IBM recommends...

Page 123: ...ive CRU bezel Note Make sure that the EMC gasket does not snag on the bezel d Push the tray handle down until it latches into place Replacing hot swap hard disk drives E DDM problems include any malfu...

Page 124: ...Unpack the new E DDM Save all packing material in case you need to return it Attention The DS4700 Express and EXP810 E DDM options and FRUs are not compatible with DS4200 Express and EXP420 EV DDM opt...

Page 125: ...DS4000 are running eliminating the down time that is required if you replace all of them at once However this method is more risky because you can lose data if the drive restoration or storage subsys...

Page 126: ...s with the new E DDMs Read all precautionary notes kit instructions and other information Kit instructions often contain the most current information regarding the E DDMs and their installation plus u...

Page 127: ...page 94 to install the new E DDMs into the EXP810 8 After you install all the new E DDMs check the system documentation for the hardware devices that you intend to power up and then determine the pro...

Page 128: ...rding drive upgrades and installation v The documentation that comes with the new drives Read all precautionary notes kit instructions and other information Kit instructions often contain the most cur...

Page 129: ...reen Drive activity LED and the amber Drive fault LED above the new E DDM CRUs Make sure that the Drive activity LEDs are on and the Drive fault LEDs are off Note The Drive fault LEDs might flash inte...

Page 130: ...hange the Link Rate setting while the storage subsystem is running Changing the Link Rate setting while the storage subsystem is running could cause drives to fail You must power down the storage subs...

Page 131: ...you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 30 3 Comp...

Page 132: ...are displayed on blank drives 9 Are only the green indicator LEDs on v Yes The drive is working correctly v No If an amber Fault indicator LED is on go to 10 10 Diagnose and correct the fault by compl...

Page 133: ...wer supply and fan units fail or if the power supply and fan units cannot maintain an internal temperature below 68 C 154 F the power supply and fan units in the unit will automatically shut down an o...

Page 134: ...p 3 3 Put on antistatic protection 4 Unpack the new power supply and fan unit Save all packing material in case you need to return the failed power supply and fan unit CRU Note The new power supply an...

Page 135: ...nect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords fr...

Page 136: ...er LED are off The new unit might be installed incorrectly The power supply and fan unit switch may not be turned on The power cord plug may not be fully inserted into the power outlet or the power su...

Page 137: ...Select the Recovery Guru toolbar button in the Subsystem Management Window and complete the recovery procedure If a problem is still indicated contact IBM Customer and Technical Support v No Go to st...

Page 138: ...ctric shock or energy hazards v This equipment must be installed by trained service personnel in a restricted access location as defined by the NEC and IEC 60950 1 First Edition The Standard for Safet...

Page 139: ...out hot air The dc power supply and fan units are hot swappable and redundant however if the fans in one dc power supply and fan unit fail you must replace the entire failed dc power supply and fan u...

Page 140: ...RU Note The new dc power supply and fan unit CRU comes with an instruction sheet and label sheet The instruction sheet provides instructions on placing the appropriate labels on the dc power supply an...

Page 141: ...bles to devices 3 Attach signal cables to connectors 4 Attach power cords to power source 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from power source 3 Remove signal cables fro...

Page 142: ...nsert it Make sure that the levers lock into place in the storage expansion enclosure chassis 13 Plug in the power cord turn on any attached disconnect devices and turn on the power to the dc power su...

Page 143: ...ed hot swap ESM Always verify the FRU part number of the replacement ESM to verify that it is compatible with the existing ESM in the EXP810 chassis Inserting non compatible ESM FRU may cause lost of...

Page 144: ...ofile window opens c In the Save Profile window select or enter the file directory and file name Click Save to save the profile The Save Profile window closes Important Do not store DS4000 profiles in...

Page 145: ...pty slot make sure the guide pins on the side of the ESM fit into the notches on the sides of the ESM bay After the guide pins fit into the notches and ESM fits snugly into the bay push the lever upwa...

Page 146: ...er to the FRU option P N on the SFP to identify the maximum operating speed of the SFP and to request the correct FRU replacement Use the following procedure to replace a Small Form factor Pluggable S...

Page 147: ...ault LEDs choose one of the following steps v Bypass LED or Fault LED is on Reinstall the SFP module and cables and verify that the SFP module and cables are securely connected Use the fibre channel l...

Page 148: ...0 storage expansion enclosure 4 Label the fibre channel cables that are attached to the rear of the ESMs Labeling the cables simplifies the re cabling process 5 Remove the fibre channel cables that ar...

Page 149: ...screwdriver to loosen the four front cage frame screws on the midplane as shown in Figure 58 Front cage frame screws 810midpl Front cage frame screws Figure 58 Front cage frame screw locations 12 On t...

Page 150: ...aligning it with the EXP810 front opening and slowly sliding it into the EXP810 chassis Make sure that the front cage frame EMC gaskets do not snag between the frame and chassis 18 Tighten the four fr...

Page 151: ...After removing the faulty cage frame with midplane assembly transpose the EXP810 serial number machine type and model tag from the faulty cage frame assembly to the Repair Identification RID tag on th...

Page 152: ...124 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide...

Page 153: ...oblem Determination Guide provide you with additional diagnostic aids Solving problems This section contains information to help you solve some of the problems you might have with your storage expansi...

Page 154: ...the existing operating redundant drive loop with a different speed setting the port goes into bypass mode because mixing different speed enclosures within the same redundant drive loop channel is not...

Page 155: ...ber LED is lit and the green activity LED is not lit Use the Recovery Guru to better identify the cause of the drive failure All amber and green LEDs are slowly flashing All drive CRUs Check for and r...

Page 156: ...the SFP inserted in the ESM SFP port does not operate at 4 Gbps Use the Recovery Guru menu function in the DS Storage Manager Client Subsystem Management window to verify the problem and replace the S...

Page 157: ...00 storage subsystem in the same redundant drive channel pair Verify that all of the storage expansion enclosures and DS4000 storage subsystem enclosure speeds are the same Use the procedure in Verify...

Page 158: ...4000 was Perform one of the following flashing one per 2 not powered on or actions seconds all fibre channel v Power on the storage connections subsystem between the EXP810 and the DS4000 storage subs...

Page 159: ...s not certified Check the DS4000 product Web site for the correct drive option P N or FRU P N certified for your DS4000 storage subsystem Random errors Subsystem Midplane failure Have the midplane rep...

Page 160: ...5152 2 AC power supply and fan unit FRU 600 W models that are not NEBs Level 3 Telco compliant 41Y5155 AC power supply and fan unit FRU 600 W models that are NEBs Level 3 Telco compliant 1 42D3346 DC...

Page 161: ...s FC 36 4 GB 15K drive module 40K6815 4 Gbps FC 73 4 GB 15K drive module 40K6819 4 Gbps FC 146 GB 15K drive module 40K6823 4 Gbps FC 300 GB 15K drive module 42D0417 4 Gbps FC 450 GB 15K drive module 4...

Page 162: ...134 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide...

Page 163: ...e to add the new EXP810s to your storage subsystem You can find both of these guides at the IBM Disk Support Web site listed previously Note Use this procedure only if you are upgrading your DS4800 co...

Page 164: ...3A or higher If you are connecting an EXP810 to a DS4000 storage subsystem that is already connected to EXP710 storage expansion enclosures only or has a combination of EXP100 drive enclosures and EXP...

Page 165: ...nd disconnect or remove the drives to ensure that the all of the data in the server cache was flushed to the disk 2 Power off the DS4000 configuration and the EXP810s if applicable 3 With the DS4000 a...

Page 166: ...agement window To delete the entry right click the entry and select Remove Device from the pull down menu Click Yes when the Remove Device confirmation window opens When you are done continue to Downl...

Page 167: ...ge subsystem directory in the FIRMWARE directory of the Web downloaded DS4000 Storage Subsystem Controller Firmware Version 06 16 xx xx package for the DS4700 or the DS4800 subsystems or DS4000 Storag...

Page 168: ...storage expansion enclosures 1 Verify that the EXP810 storage expansion enclosures are correctly cabled to the DS4000 storage subsystem For more information on cabling the EXP810 see Chapter 3 Cabling...

Page 169: ...ose the controller B Subsystem Management window When you are done continue with Adding and synchronizing the firmware for controller A with the firmware for controller B Adding and synchronizing the...

Page 170: ...appears in the Directly Managed Storage Subsystem tree When the Subsystem Management window opens you can proceed with the other DS4000 storage subsystem management tasks such as creating arrays mapp...

Page 171: ...om the Enterprise Management window 2 Remove controller A from the storage subsystem chassis wait a minute or so and repeat step 2 on page 141 If the problem persists call your IBM technical support r...

Page 172: ...710s are powered on and do not have any Bypass LEDs lit on the EXP710 ports that are used for EXP710 interconnection Wait at least five minutes for the DS4000 storage subsystem boot process to complet...

Page 173: ...ick OK to close the window an continue The firmware files are located in the appropriate DS4000 storage subsystem directory in the FIRMWARE directory of the Web downloaded DS4000 Storage Subsystem Con...

Page 174: ...el loop pair one at a time See information about adding expansion enclosures containing new hard drives in the DS4000 DS5000 Hard Drive and Storage Expansion Enclosure Installation and Migration Guide...

Page 175: ...whenever you contact your IBM technical support representative Identification numbers Record and retain the following information Product name IBM System Storage DS4000 EXP810 Storage Expansion Enclos...

Page 176: ...in Name System DNS table The information is also helpful if you add storage subsystems after initial installation Refer to your DS Storage Manager documentation for detailed instructions about how to...

Page 177: ...tion record Storage subsystem name Management method Controllers Ethernet and IP addresses and host name Host IP address and host name Finance Direct Controller A Hardware Ethernet address 00a0b802042...

Page 178: ...ing bay number Attention If you replace a hard disk drive in the wrong drive bay it might cause a loss of data Table 43 Hard disk drive record Bay Number Hard disk drive serial number Replaced hard di...

Page 179: ...and Figure 64 on page 153 to identify the proper locations for inserting M5 screws when mounting the support rails and EXP810 to a rack The locations for the M5 screws are highlighted in the template...

Page 180: ...Bezel Front Right Install first 2 U Install first Install first 1 U 1 U Rail assembly Rail assembly Install second Front Left Front Right 0 U 0 U Figure 63 Front rack mounting template 152 IBM System...

Page 181: ...REAR Rack Mounting Template 2U 2U Rail mounting guide 1U 1U Rail assembly Rail assembly Rear Left Rear right Printed in the U S A 0U 0U Figure 64 Rear rack mounting template Appendix C Rack mounting...

Page 182: ...154 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide...

Page 183: ...ree conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord...

Page 184: ...uinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Kyrgyzstan Laos Peoples Democratic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali M...

Page 185: ...8m Israel 39Y7919 9828 Power Cord 250v 10A 2 8m Liechtenstein Switzerland 39Y7922 9829 Power Cord 250v 10A 2 8m Bangladesh Lesotho Maceo Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka S...

Page 186: ...158 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide...

Page 187: ...related common user tasks Table 45 DS Storage Manager Version 10 titles by user tasks Title User tasks Planning Hardware Software Configuration Operation and Diagnosis and installation installation ad...

Page 188: ...enance Guide Installing or replacing a DS5000 Cache and Flash U U U Memory Card Installing or replacing a DS5000 U U U Host Interface Card DS4800 Storage Subsystem library Table 47 associates each doc...

Page 189: ...ed Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4800 Controller Cache Upgrade Kit Instr...

Page 190: ...re Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM System Storage DS4700 Storage Subsystem Installation User s U U U U U and Maintenance Guide IBM Sy...

Page 191: ...tasks Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4500 Storage Subsystem Installation...

Page 192: ...Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4400 Fibre Channel Storage Server User s Guide U U U U U IBM TotalS...

Page 193: ...iagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS4300 Storage Subsystem Installation User s U U U U U and Maintenance Guide IBM TotalStorage DS4300 Rack Mounting In...

Page 194: ...e Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM System Storage DS4200 Express Storage Subsystem Installation User s U U U U U and Maintena...

Page 195: ...e Subsystem document titles by user tasks Title User Tasks Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM TotalStorage DS...

Page 196: ...U U U Subsystems and for the EXP5000 Storage Expansion Enclosure IBM System Storage DS4000 DS5000 Hard Drive and Storage Expansion U U Enclosure Installation and Migration Guide DS4000 Storage Expansi...

Page 197: ...U U 3 and 4 also for installing the EXP810 and EXP420 IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures U U U U U Installation User s and Maintenance Guide IBM DS4000 EXP500 Inst...

Page 198: ...talStorage DS4000 FC2 133 Host Bus Adapter U U Installation and User s Guide IBM TotalStorage DS4000 FC2 133 Dual Port Host Bus U U Adapter Installation and User s Guide IBM Netfinity Fibre Channel Ca...

Page 199: ...ther required host software components Table 57 defines the keyboard operations that enable you to navigate select or activate user interface components The following terms are used in the table v Nav...

Page 200: ...select press Ctrl Spacebar to select the drive If you press Spacebar alone when multiple drives are selected then all selections are removed Use the Ctrl Spacebar combination to deselect a drive when...

Page 201: ...propietarios de equipos a reciclar sus productos de TI Se puede encontrar informaci n sobre las ofertas de reciclado de productos de IBM en el sitio web de IBM http www ibm com ibm environment product...

Page 202: ...EEE as unsorted municipal waste but use the collection framework available to customers for the return recycling and recovery of WEEE Customer participation is important to minimize any potential effe...

Page 203: ...wan Please recycle batteries For the European Union Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste ba...

Page 204: ...due to the potential presence of hazardous substances For proper collection and treatment contact your local IBM representative Spain This notice is provided in accordance with Royal Decree 106 2008...

Page 205: ...EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or...

Page 206: ...urrently supported drives available from IBM Maximum memory may require replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM pr...

Page 207: ...ut rather reclaimed upon end of life per this Directive Battery return program This product may contain a sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult yo...

Page 208: ...the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible...

Page 209: ...Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protectio...

Page 210: ...wan Class A warning statement Japanese Voluntary Control Council for Interference VCCI statement 182 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Gu...

Page 211: ...IBM Corp 2006 2009 Channel Arbitrated Loop FC AL is controlled by an arbitration scheme The FC AL topology supports all classes of service and guarantees in order delivery of FC frames when the origi...

Page 212: ...Share access to logical drives with default logical drive to LUN mappings device type Identifier used to place devices in the physical map such as the switch hub or storage DHCP See Dynamic Host Confi...

Page 213: ...SA A bus standard for IBM compatibles that extends the Industry Standard Architecture ISA bus architecture to 32 bits and allows more than one central processing unit CPU to share the bus See also Ind...

Page 214: ...a storage management station and a host simultaneously host bus adapter HBA An interface between the fibre channel network and a workstation or server host computer See host host group An entity in t...

Page 215: ...physical partition 3 One to three physical partitions copies The number of logical partitions within a logical volume is variable logical unit number LUN An identifier used on a small computer system...

Page 216: ...whose contents are not lost when power is cut off N_port See node port NVS See nonvolatile storage NVSRAM Nonvolatile storage random access memory See nonvolatile storage Object Data Manager ODM An AI...

Page 217: ...transparently reroutes I Os to the other controller in the redundant set if a controller or I O path fails remote mirroring Online real time replication of data between storage subsystems that are mai...

Page 218: ...as flip flop It is called static because it retains a value as long as power is supplied unlike dynamic random access memory DRAM which must be regularly refreshed It is however still volatile meaning...

Page 219: ...etworks It uses the Internet Protocol IP as the underlying protocol Transmission Control Protocol Internet Protocol TCP IP A set of communication protocols that provide peer to peer connectivity funct...

Page 220: ...192 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide...

Page 221: ...3 dc power supply 3 environmental services modules 3 power supply and fan units 3 Telco bezel 13 weights 19 components installing and replacing 87 contact information Taiwan Product Service 180 contr...

Page 222: ...Japanese Voluntary Control Council for Interference VCCI statement 182 Taiwanese Class A warning statement 182 United Kingdom telecommunications safety requirement 181 emergency shutdown 82 enclosure...

Page 223: ...EDs ac power supply and fan unit 73 dc power supply and fan unit 74 diagnostic 77 front 75 rear 76 link rate switch verifying 101 Linux host support xxiv loop redundancy 42 correct example 54 loop red...

Page 224: ...500 52 protective cap 44 removal 45 removing an LC LC cable 49 static protective package 44 Small Form Factor Pluggable modules described 12 Small form Factor Pluggable modules replacing 118 software...

Page 225: ...r for planned shutdown 80 turning off the storage expansion enclosure 80 turning on power after power supply shutdown 84 at initial startup 69 U uninterruptible power supply UPS 32 United States elect...

Page 226: ...198 IBM System Storage DS4000 EXP810 Storage Expansion Enclosure Installation User s and Maintenance Guide...

Page 227: ...and information about products and prices please contact your IBM branch office your IBM business partner or your authorized remarketer When you send comments to IBM you grant IBM a nonexclusive right...

Page 228: ..._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Fold and Tape Please do not staple Fold and Tape NO POSTAGE NECES...

Page 229: ......

Page 230: ...Printed in USA GC26 7798 09...

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