IBM 7940, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7940 and 7941 servers,” on page 19 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
8603 Pointing-device error.
1. Reseat the pointing device.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Pointing device
b. (Trained service technician only) system
board
00019xxx Processor x is not functioning or failed built
in self test.
1. (Trained service technician only) Reseat
microprocessor x.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor x.
b. (Trained service technician only) System
board
00180xxx A PCI adapter requested a resource that is
not available.
1. See http://www.ibm.com/servers/eserver/support/
xseries/index.html and search for MIGR-61663 for
additional information on the error code.
2. Make sure that the BIOS code is at the latest
level.
3. Run the Configuration/Setup Utility program to
verify that the interrupt resource settings are
correct.
4. Reseat the failing adapter (if installed).
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Failing adapter
b. (Trained service technician only) System
board
012980xx Processor patch (microcode) missing.
1. Update the BIOS code (see “Updating the
firmware” on page 15).
2. (Trained service technician only) Reseat
microprocessor x.
3. (Trained service technician only) Replace the
microprocessor x.
012981xx Processor patch (microcode) update failed.
1. Update the BIOS code (see “Updating the
firmware” on page 15).
2. (Trained service technician only) Reseat
microprocessor x.
3. (Trained service technician only) Replace
microprocessor x.
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IBM System x3455 Type 7940 and 7941: Problem Determination and Service Guide