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IBM 6H0, Service Manual

The IBM 6H0 is a cutting-edge product designed to revolutionize your computing experience. To enhance user understanding and troubleshooting, we provide a comprehensive Service Manual available for free download at manualshive.com. This manual offers step-by-step instructions and invaluable insights to optimize your product's performance effortlessly.

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Table

 

2.

 

Firmware

 

Checkpoints

 

(continued)

 

Checkpoint

 

Description

 

Action/

 

Possible

 

Failing

 

FRU

 

E604

 

SSA

 

PCI

 

adapter

 

BIST

 

and

 

subsequent

 

POSTs

 

have

 

completed

 

successfully.

 

Replace

 

the

 

adapter.

 

See

 

“Checkpoint

 

and

 

Error

 

Code

 

Index”

 

on

 

page

 

165

 

for

 

location

 

code

 

information

 

related

 

to

 

this

 

error.

 

E605

 

SSA

 

PCI

 

adapter

 

BIST

 

has

 

completed

 

successfully

 

but

 

the

 

subsequent

 

POSTs

 

have

 

failed.

 

Replace

 

the

 

adapter.

 

See

 

“Checkpoint

 

and

 

Error

 

Code

 

Index”

 

on

 

page

 

165

 

for

 

location

 

code

 

information

 

related

 

to

 

this

 

error.

 

E60E

 

SSA

 

PCI

 

adapter

 

open

 

firmware

 

about

 

to

 

exit

 

(no

 

stack

 

corruption).

 

Replace

 

the

 

adapter.

 

See

 

“Checkpoint

 

and

 

Error

 

Code

 

Index”

 

on

 

page

 

165

 

for

 

location

 

code

 

information

 

related

 

to

 

this

 

error.

 

E60F

 

SSA

 

PCI

 

adapter

 

open

 

firmware

 

has

 

run

 

unsuccessfully.

 

Replace

 

the

 

adapter.

 

See

 

“Checkpoint

 

and

 

Error

 

Code

 

Index”

 

on

 

page

 

165

 

for

 

location

 

code

 

information

 

related

 

to

 

this

 

error.

 

E6FF

 

SSA

 

PCI

 

adapter

 

open

 

firmware

 

about

 

to

 

exit

 

(with

 

stack

 

corruption).

 

Replace

 

the

 

adapter.

 

See

 

“Checkpoint

 

and

 

Error

 

Code

 

Index”

 

on

 

page

 

165

 

for

 

location

 

code

 

information

 

related

 

to

 

this

 

error.

 

E700

 

Create

 

system

 

firmware

 

VPD

 

Replace

 

the

 

primary

 

I/O

 

drawer

 

backplane,

 

location:

 

U0.1–P1.

 

E701

 

Create

 

memory

 

VPD.

 

Go

 

to

 

“MAP

 

1540:

 

Minimum

 

Configuration”

 

on

 

page

 

113

 

to

 

isolate

 

the

 

failing

 

memory

 

components.

 

E702

 

Create

 

processor

 

card

 

VPD.

 

Replace

 

the

 

processor

 

card,

 

location:

 

U1.1–P1–C1.

 

See

 

the

 

note

 

on

 

page

 

139.

 

E703

 

Create

 

operator

 

panel

 

VPD.

 

1.

   

Replace

 

the

 

operator

 

panel,

 

location

 

U0.1–L1.

 

See

 

“Replacing

 

the

 

Primary

 

Drawer

 

Operator

 

Panel”

 

on

 

page

 

163.

 

2.

   

Replace

 

the

 

primary

 

I/O

 

drawer

 

backplane,

 

location:

 

U0.1–P1.

 

E704

 

Create

 

CEC

 

VPD.

 

See

 

the

 

note

 

on

 

page

 

139.

 

E705

 

Create

 

clock

 

card

 

VPD.

 

See

 

the

 

note

 

on

 

page

 

139.

 

E706

 

Create

 

RIO

 

extender

 

card

 

VPD.

 

Replace

 

RIO

 

extender

 

card.

 

See

 

the

 

note

 

on

 

page

 

139.

 

E707

 

Create

 

system

 

VPD.

 

See

 

the

 

note

 

on

 

page

 

139.

 

E708

 

Create

 

RIO

 

to

 

PCI

 

adapter

 

VPD.

 

See

 

the

 

note

 

on

 

page

 

139.

 

E709

 

Create

 

VPD

 

via

 

SPCN.

 

See

 

the

 

note

 

on

 

page

 

139.

 

E70A

 

Create

 

service

 

processor

 

VPD.

 

Replace

 

the

 

primary

 

I/O

 

drawer

 

backplane,

 

location:

 

U0.1–P1.

 

 

Chapter

 

4.

 

Checkpoints

 

157

Summary of Contents for 6H0

Page 1: ...RS 6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 Service Guide SA38 0566 03 ERserver ...

Page 2: ......

Page 3: ...RS 6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 Service Guide SA38 0566 03 ERserver ...

Page 4: ... to Information Development Department H6DS 905 6C006 11501 Burnet Road Austin Texas 78758 3493 To send comments electronically use this commercial internet address aix6kpub austin ibm com Any information that you supply may be used without incurring any obligation to you International Business Machines Corporation 2000 2002 All rights reserved Note to U S Government Users Documentation related to...

Page 5: ... 1 Key 7 5 Key 7 6 Key 7 8 Key 7 System Unit Locations 7 CEC Drawer Front View 9 CEC Drawer Top View 10 CEC Drawer Rear View 11 Primary I O Drawer Front View 12 Primary I O Drawer Top View 12 Primary I O Drawer Rear View 14 Primary I O Drawer Front View with Covers Removed 15 Secondary I O Drawer Front View 16 Secondary I O Drawer Top View 16 Secondary I O Drawer Rear View 18 PCI Board Locations 1...

Page 6: ...dary I O Drawer Cable Diagram 56 DC Power Cable Routings 57 Specifications 58 CEC Drawer 58 7014 Model T00 and T42 Rack 60 I O Drawer 62 Noise Emission Notes 64 System Service Clearances 65 Power Cables 66 Service Inspection Guide 67 Chapter 2 Diagnostics Overview 69 Maintenance Analysis Procedures MAPs 69 Checkpoints 70 FRU Isolation 71 Electronic Service Agent for the Eserver pSeries and RS 6000...

Page 7: ... Error Codes 213 System Firmware Update Messages 354 Common Firmware Error Codes 354 Scan Log Dump Progress Codes 364 Problem Determination Generated Error Codes 364 Chapter 6 Loading the System Diagnostics In Service Mode 367 Default Boot List and Service Mode Bootlist 368 Chapter 7 Using the Service Processor 369 Service Processor Menus 370 Accessing the Service Processor Menus Locally 370 Acces...

Page 8: ...ystem Firmware From the Service Processor Menus 402 Updating System Firmware from the AIX Service Aids 402 Updating System Firmware from the AIX Command Line 402 Recovery Mode 402 Configuring and Deconfiguring Processors or Memory 403 Run Time CPU Deconfiguration CPU Gard 404 Service Processor System Monitoring Surveillance 404 System Firmware Surveillance 404 Operating System Surveillance 404 Cal...

Page 9: ...pter 434 PCI Hot Plug Manager Access 436 Accessing Hot Plug Management Functions 436 PCI Hot Plug Manager Menu 436 Memory Riser Cards and Memory DIMMs 439 Removal 439 Replacement 440 Processor Card 441 Removal 441 Replacement 441 CEC Fans 442 Removal 442 Replacement 442 CEC Backplane 443 Removal 443 Replacement 444 I O Drawer Backplane Assembly 445 Removal 445 Replacement 446 RIO Card Assembly 447...

Page 10: ...ternal Cables 481 Secondary I O Drawer Internal Cables 483 External Cables 485 Keyboards and Mouse 486 Keyboards and Mouse Black 488 Appendix A Environmental Notices 491 Product Recycling and Disposal 491 Environmental Design 495 Acoustical Noise Emissions 496 Declared Acoustical Noise Emissions 496 Noise Emission Notes 496 Appendix B Notices 497 Product Recycling and Disposal 497 Battery Return P...

Page 11: ...ocedures 508 Transfer of a Modem Session 509 Recovery Strategy 510 Prevention Strategy 510 Modem Configuration Sample Files 511 Sample File modem_m0 cfg 511 Sample File modem_m1 cfg 513 Sample File modem_z cfg 515 Sample File modem_z0 cfg 517 Sample File modem_f cfg 519 Sample File modem_f0 cfg 521 Sample File modem_f1 cfg 523 Appendix E Rack Drawer Rail Instructions 527 Front Drawer Stop Installa...

Page 12: ...x Service Guide ...

Page 13: ...ed for air flow through the unit must not be in direct contact with the rack v Care should be taken to ensure that a hazardous condition is not created due to uneven mechanical loading when installing this unit in a rack If the rack has a stabilizer it must be firmly attached before installing or removing this unit v Consideration should be given to the connection of the equipment to the supply ci...

Page 14: ...signal cables are connected If possible disconnect all power cables from the existing system before you add a device Use one hand when possible to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials During an electrical storm do not connect cables for display stations printers telephones or station protectors for communica...

Page 15: ... for laser certification numbers and approval information CAUTION All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation user maintenance or prescribed service conditions Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power le...

Page 16: ...xiv Service Guide ...

Page 17: ...ages or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure In addition users must establish procedures to ensure that there is independent data verification before relying on such data in sensitive or critical operations Users should periodically check the IBM support websites for updated info...

Page 18: ...xvi Service Guide ...

Page 19: ...e books visit our Web site at http www rs6000 ibm com resource hardware_docs Related Publications The following publications are available v The System Unit Safety Information order number SA23 2652 contains translations of safety information used throughout this book v The RS 6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 Installation Guide order number SA38 0575 contains...

Page 20: ... system v The Site and Hardware Planning Information order number SA38 0508 contains information to help you plan your installation v The SP Systems Service Guide order number GA22 7442 which contains servicing information for SP systems v The Clustered Eserver Installation and Service Guide order number GA22 7863 which contains service and installation information for clustered Eserversystems Tra...

Page 21: ...e through a number of cables which include the V S COMM cable RIO remote input output cables and JTAG cable Processors The Model H80 and Model 6H1 can have one to six processors of either of two processor types in various configurations v Minimum configuration is one 450 MHz processor which has 2 MB of L2 cache v Two or four 450 MHz processors each with 4 MB of L2 cache v Six 500 MHz processors ea...

Page 22: ...lots v System operator panel v SPCN controller v Interrupt and system bus control logic v Service processor v Optional boot DASDs v Various connectors including four serial port connectors on the back of the drawer for the attachment of external devices Note Serial ports 1 and 2 can only be used to access the service processor menus No heartbeat type devices or cables can be used on these ports He...

Page 23: ...PCI Bridge 2 5V 5V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V PCI to PCI Bridge 1 PCI to PCI Bridge 1 Converged Support Processor Converged Support Processor S L O T 2 S L O T 2 S L O T 1 S L O T 1 S L O T 6 S L O T 6 S L O T 3 S L O T 3 S L O T 7 S L O T 7 S L O T 13 S L O T 13 S L O T 14 S L O T 14 S L O T 10 S L O T 10...

Page 24: ... 3 V 3 3 V 3 3 V 3 3 V 5V 5V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 3 3 V 5V 3 3 V 3 3 V 3 3 V 3 3 V PCI to PCI Bridge 1 PCI to PCI Bridge 1 Converged Support Processor Converged Support Processor S L O T 2 S L O T 2 S L O T 1 S L O T 1 S L O T 7 S L O T 7 S L O T 6 S L O T 6 S L O T 5 S L O T 5 S L O T 3 S L O T 3 S L O T 8 S L O T 8 S L O T 11 S L O T 11 S L O T 10 S L O T 10 S L O T 4 S L O ...

Page 25: ...ystem can cause unpredictable results in the data files and the next IPL will take longer to complete For complete details on how to power on and off the system go to Powering Off and Powering On the System on page 427 and System Power On Methods on page 397 Console Strategy The firmware starts a console selection sequence at system boot time if any of the following is true v A console has not yet...

Page 26: ...d as the system is preparing to load the operating system The POST indicators are words that display on the system console Each time that the system starts a different step in the POST a POST indicator word appears on the console Each word is an indicator of the tests that are being performed The POST screen displays the following words Memory Memory test Keyboard Initialize the keyboard and mouse...

Page 27: ...at was set up using the AIX service aids 8 Key To enter the open firmware command line press the numeric 8 key after the word keyboard displays and before the last word speaker displays during startup After you press the 8 key the remaining POST indicators display until initialization completes When initialization and POST are complete the open firmware command line an OK prompt displays The open ...

Page 28: ...R CEC Drawer 5 EIA Units Primary I O Drawer 5 EIA Units 8 Service Guide ...

Page 29: ...CEC Drawer Front View 1 1 Power On LED Chapter 1 Reference Information 9 ...

Page 30: ...iew 1 Fan 8 U1 1 F8 2 Fan 7 U1 1 F7 3 Fan 2 U1 1 F2 4 Fan 1 U1 1 F1 5 Power Supply 1 with Fan 5 U1 1 V1 6 Power Supply 2 with Fan 6 U1 1 V2 or Cooling Unit Fan 9 U1 1 F9 7 Fan 4 U1 1 F4 8 Fan 3 U1 1 F3 10 Service Guide ...

Page 31: ...CEC Drawer Rear View 1 2 3 4 5 6 1 V S COMM 2 RIO 0 3 RIO 1 4 JTAG 5 Fan 7 6 Fan 8 Chapter 1 Reference Information 11 ...

Page 32: ...3 R 1 CD ROM drive 2 Operator panel 3 Tape drive optional Primary I O Drawer Top View 1 Fan 2 U0 1 F2 2 Fan 1 U0 1 F1 3 Power Supply 1 with Fan 5 U0 1 V1 4 Power Supply 2 with Fan 6 U0 1 V2 or Cooling Unit Fan 9 U0 1 F9 12 Service Guide ...

Page 33: ...5 Fan 4 U0 1 F4 6 Fan 3 U0 1 F3 Chapter 1 Reference Information 13 ...

Page 34: ... Debug 4 Mouse connector 5 Serial port 1 6 Serial port 2 7 J11 SPCN 1 connector 8 J14 SPCN 3 connector reserved 9 V S COMM 10 JTAG connector 11 Parallel port 12 Keyboard connector 13 Serial port 3 14 Serial port 4 15 J15 SPCN 2 connector 16 J16 SPCN 4 connector 17 Hot Plug LED one for each adapter 18 RIO 1 connector 19 RIO 0 connector 14 Service Guide ...

Page 35: ... View with Covers Removed 1 4 5 6 7 2 3 R 1 Bay A Diskette drive 2 Bay B CD ROM drive 3 Bay C Operator panel 4 Bay D Tape drive optional 5 Power supply 2 6 Power supply LEDs 7 Power supply 1 Chapter 1 Reference Information 15 ...

Page 36: ...1 Optional media bay 2 Operator panel 3 Optional media bay Secondary I O Drawer Top View 1 Fan 2 U0 2 F2 2 Fan 1 U0 2 F1 3 Power Supply 1 with Fan 5 U0 2 V1 4 Power Supply 2 with Fan 6 U0 2 V2 or Cooling Unit Fan 9 U0 2 F9 16 Service Guide ...

Page 37: ...5 Fan 4 U0 2 F4 6 Fan 3 U0 2 F3 Chapter 1 Reference Information 17 ...

Page 38: ...5 7 6 1 2 3 4 5 6 14 13 12 11 10 9 8 8 7 P1 1 RIO 1 connector 2 RIO 0 connector 3 SCSI connector 4 J11 SPCN 1 connector 5 J14 SPCN 3 connector 6 J16 SPCN 2 connector 7 J15 SPCN 4 connector 8 Hot plug LED one for each adapter 18 Service Guide ...

Page 39: ...PCI Board Locations PCI Slot I1 PCI Slot I7 PCI Slot I8 PCI Slot I14 Battery Socket Chapter 1 Reference Information 19 ...

Page 40: ...9 8 1 Power distribution board connector 2 Processor card connecter 3 Memory riser card 1 connector 4 Memory riser card 2 connector 5 JTAG connector 6 RIO 1 connector 7 RIO 0 connector 8 V S COMM connector 9 SPCN connector 20 Service Guide ...

Page 41: ...5 16 U1 1 P1 M1 3 x4 Memory quad B DIMMs 3 4 13 14 U1 1 P1 M1 5 x4 Memory quad C DIMMs 5 6 11 12 U1 1 P1 M1 7 x4 Memory quad D DIMMs 7 8 9 10 U1 1 P1 M2 1 x2 Memory pair A DIMMs 1 and 15 U1 1 P1 M2 1 x4 Memory quad A DIMMs 1 2 15 16 U1 1 P1 M2 3 x4 Memory quad B DIMMs 3 4 13 14 U1 1 P1 M2 5 x4 Memory quad C DIMMs 5 6 11 12 U1 1 P1 M2 7 x4 Memory quad D DIMMs 7 8 9 10 U1 1 P1 M1 1 x16 All memory DI...

Page 42: ...P1 C1 Mn Memory DIMMs on processor card n denotes DIMM number U1 1 P1 C1 M1 x2 Memory pair A DIMMs 1 and 8 U1 1 P1 C1 M2 x2 Memory pair B DIMMs 2 and 7 U1 1 P1 C1 M3 x2 Memory pair C DIMMs 3 and 6 U1 1 P1 C1 M4 x2 Memory pair D DIMMs 4 and 5 U1 1 P1 C1 M1 x8 All memory DIMMs on processor card 22 Service Guide ...

Page 43: ... as part of a service action and must therefore be activated very carefully An insulated paper clip is recommended Unbend the clip so that it has a straight section about two inches long Insert the clip straight into the hole keeping the clip perpendicular to the plastic bezel When you engage the reset switch you should feel the detent of the switch After you press the switch the service processor...

Page 44: ...Secondary I O Drawer Operator Panel 1 2 1 Power present LED 2 Disturbance or system attention LED 24 Service Guide ...

Page 45: ... the factory are set using jumpers on the drives when they are installed The SCSI IDs are set as shown in the following figure 1 2 R Note The SCSI IDs shown for media devices indicate how the IDs are set when the system is shipped from the factory 1 CD ROM drive SCSI ID 1 2 Tape drive SCSI ID 0 Chapter 1 Reference Information 25 ...

Page 46: ...ts 1 through 8 see One Way Processor Card Memory DIMM Locations on page 22 v Each memory riser slot must have a memory filler card installed v When you are installing a memory riser card Memory DIMMs must be moved from the one way processor card to the memory riser card The memory riser card must then have a minimum of four DIMMS 1 quad Riser Card Memory Placement Rules The rules for riser card me...

Page 47: ...hich the SPCN and service processor logic reside I O Drawer Addressing I O drawer addressing refers to the drawer number that is displayed in the operator panel on secondary I O drawers This address is the drawer s location in the RIO remote I O loop The drawer number is displayed in the form U0 n where n is the drawer number The primary I O drawer number is 1 by default but it is not displayed on...

Page 48: ...nected not turned on power supply detects NO faults No power connected or system power connected not turned on power supply detects NO faults On blinking green System power connected not turned on System power connected not turned on power supply detected fault System power connected not turned on power supply detected fault On steady green System power connected and turned on System power connect...

Page 49: ...ay also be displayed right justified in the second line of the display When 8 character codes are displayed they are in the form 10n1xxxx where n is the drawer number 3 8 character checkpoint There is one 8 character checkpoint that will be displayed 10n100AA where n is the drawer number This checkpoint indicates that the system power control network firmware is being updated and the checkpoint wi...

Page 50: ...ecause of a Breakdown Drawer State Power LED Drawer Operator Panel Display Standby Blinking slowly OK is displayed System power On Blinking fast 9xxx checkpoints ending with E1FF Receive firmware command On solid Exxx checkpoints ending with E105 Thereafter On solid 0xxx checkpoints ending with a blank display Critical error codes are posted on the top line left justified of the drawer display wit...

Page 51: ...e based on Message Hierarchy for Secondary I O Drawer Operator Panel on page 29 After Power is Removed Because of a Shutdown Drawer State Power LED Drawer Operator Panel Display Standby Off Message based on Message Hierarchy for Secondary I O Drawer Operator Panel on page 29 Receive firmware command to power on On solid Message based on Message Hierarchy for Secondary I O Drawer Operator Panel on ...

Page 52: ... planar P1 v P1 S1 identifies serial port 1 controller on planar P1 the connector for serial port 1 or the cable attached to serial port 1 v P1 I2 E3 identifies an Ethernet controller 3 on the card in slot 2 I2 on planar P1 the connector for Ethernet controller 3 or the cable attached to Ethernet controller 3 v P1 I2 E3 identifies the cable attached to Ethernet controller 3 on the card in slot 2 I...

Page 53: ...determine the appropriate set of FRUs For example if the location code U1 1 P1 M1 1 x2 was displayed this indicates memory pair A two DIMMs on the first memory riser card was suspected You can determine the FRU part numbers of the electronic assemblies in the system in two ways v Using the service processor menus From the general user menu select Read VPD Image from Last System Boot then enter 90 ...

Page 54: ... cards are identified only with AB CD The possible values for CD depend on the adapter card For pluggable PCI adapters cards CD is the device s devfunc number PCI device number times 8 plus the function number The C and D are characters in the range of 0 9 and A F hex numbers The location codes therefore uniquely identify multiple adapters on individual PCI cards EF is the connector ID used to ide...

Page 55: ...ess of the device Values of 0 to 15 are valid v H defines the logical unit address of the device Values of 0 to 255 are valid A bus location code is also generated as 00 XXXXXXXX where XXXXXXXX is equivalent to the node s unit address Examples of physical location codes and AIX location codes are 1 PCI adapter in primary I O drawer slot 1 v Location Code U0 1 P1 I1 v AIX Location Code 11 08 2 PCI ...

Page 56: ... P1 C1 00 00 Regulator U1 1 P1 C1 00 00 Memory Controller U1 1 P1 C1 00 00 Memory DIMMs on Processor Card U1 1 P1 C1 M1 to U1 1 P1 C1 M8 00 00 Refer to One Way Processor Card Memory DIMM Locations on page 22 Memory Pair A on Processor Card U1 1 P1 C1 M1 x2 00 00 Refer to One Way Processor Card Memory DIMM Locations on page 22 Memory Pair B on Processor Card U1 1 P1 C1 M2 x2 00 00 Refer to One Way ...

Page 57: ...00 00 Refer to Memory Riser Card and Memory DIMM Locations on page 21 Memory quad B on riser card 1 U1 1 P1 M1 3 x4 00 00 Refer to Memory Riser Card and Memory DIMM Locations on page 21 Memory quad C on riser card 1 U1 1 P1 M1 5 x4 00 00 Refer to Memory Riser Card and Memory DIMM Locations on page 21 Memory quad D on riser card 1 U1 1 P1 M1 7 x4 00 00 Refer to Memory Riser Card and Memory DIMM Loc...

Page 58: ... 21 Memory quad D on riser card 2 U1 1 P1 M2 7 x4 00 00 Refer to Memory Riser Card and Memory DIMM Locations on page 21 All memory on riser card 2 U1 1 P1 M2 1 x16 00 00 Refer to Memory Riser Card and Memory DIMM Locations on page 21 All memory both riser cards U1 1 P1 M1 x2 00 00 Connectors M01 and M02 RIO Port 0 Connector U1 1 P1 C1 Q3 RIO Port 1 Connector U1 1 P1 C1 Q2 RIO Port 0 Cable Connecto...

Page 59: ... F3 Fan connector P3 on power supply 2 Fan 4 U1 1 F4 Fan connector P3 on power supply 2 Fan 7 U1 1 F7 PDB connector J7 Fan 8 U1 1 F8 PDB connector J7 Fan 9 U1 1 F9 In cooling unit Primary I O Drawer Locations Primary I O Drawer U0 1 Primary I O Backplane U0 1 P1 Service Processor U0 1 P1 NVRAM U0 1 P1 Not used by AIX Service Processor ISA Bridge U0 1 P1 Not used by AIX Real Time Clock RTC U0 1 P1 ...

Page 60: ...y AIX I O board connector J9 Parallel Port U0 1 P1 R1 01 R1 Serial Port 1 U0 1 P1 S1 01 S1 Serial Port 2 U0 1 P1 S2 01 S2 Serial Port 3 U0 1 P1 S3 01 S3 Serial Port 4 U0 1 P1 S4 01 S4 RIO Bus Adapter U0 1 P1 1 RIO Port 0 Connector U0 1 P1 1 Q1 RIO Port 1 Connector U0 1 P1 1 Q2 PCI Bus Controller 1 U0 1 P1 00 fff7f09000 ISA Bus U0 1 P1 10 80 PCI to PCI Bridge 1 U0 1 P1 10 58 10 5A 10 5C 10 5E PCI S...

Page 61: ...8 PCI Slot 5 Content U0 1 P1 I5 21 08 thru 21 0F or 22 xx or 23 xx PCI Slot 6 5V U0 1 P1 I6 20 5A PCI Slot 6 Content U0 1 P1 I6 24 08 thru 24 0F or 25 xx or 26 xx PCI Slot 7 5V U0 1 P1 I7 20 5B PCI Slot 7 Content U0 1 P1 I7 27 08 thru 27 0F or 28 xx or 29 xx PCI Slot 8 U0 1 P1 I8 20 5C PCI Slot 8 Content U0 1 P1 I8 2A 08 thru 2A 0F or 2B xx or 2C xx PCI Slot 9 U0 1 P1 I9 20 5E PCI Slot 9 Content U...

Page 62: ...13 3A 08 thru 3A 0F or 3B xx or 3C xx PCI Slot 14 U0 1 P1 I14 20 66 PCI Slot 14 Content U0 1 P1 I14 3D 08 thru 3D 0F or 3E xx or 3F xx PCI Bus Controller 0 U0 1 P1 00 fff7f08000 Integrated Ethernet U0 1 P1 E1 40 58 Internal SCSI Controller U0 1 P1 Z1 40 60 CD ROM drive U0 1 P1 Z1 A1 40 60 00 1 Tape drive U0 1 P1 Z1 A0 40 60 00 0 Internal DASD 1 U0 1 P1 Z1 A4 40 60 00 4 Internal DASD 2 U0 1 P1 Z1 A...

Page 63: ... 1 F1 Fan connector P3 on power supply 1 Fan 2 U0 1 F2 Fan connector P3 on power supply 1 Fan 3 U0 1 F3 Fan connector P3 on power supply 2 Fan 4 U0 1 F4 Fan connector P3 on power supply 2 Fan 9 U0 1 F9 In cooling unit Service Processor Firmware U0 1 P1 Y2 System Firmware U0 1 P1 Y1 SPCN Firmware U0 1 P1 Y3 SPCN VPD U0 1 P1 Y4 Secondary I O Drawer Locations Secondary I O Drawer U0 2 Secondary I O B...

Page 64: ...2 54 08 thru 54 0F or 55 xx or 55 xx PCI Slot 3 U0 2 P1 I3 50 5C PCI Slot 3 Content U0 2 P1 I3 57 08 thru 57 0F or 58 xx or 59 xx PCI Slot 4 U0 2 P1 I4 50 5E PCI Slot 4 Content U0 2 P1 I4 5A 08 thru 5A 0F or 5B xx or 5C xx PCI Bus Controller 2 U0 2 P1 000fff7e0a000 PCI to PCI Bridge 2 U0 2 P1 60 58 60 5A 60 5B 60 5C 60 5E PCI Slot 5 U0 2 P1 I5 60 58 PCI Slot 5 Content U0 2 P1 I5 61 08 thru 61 0F o...

Page 65: ... 60 63 60 64 60 66 PCI Slot 10 U0 2 P1 I10 60 60 PCI Slot 10 Content U0 2 P1 I10 71 08 thru 71 0F or 72 xx or 73 xx PCI Slot 11 5V U0 2 P1 I11 60 62 PCI Slot 11 Content U0 2 P1 I11 74 08 thru 74 0F or 75 xx or 76 xx PCI Slot 12 5V U0 2 P1 I12 60 63 PCI Slot 12 Content U0 2 P1 I12 77 08 thru 77 0F or 78 xx or 79 xx PCI Slot 13 U0 2 P1 13 60 64 PCI Slot 13 Content U0 2 P1 I13 7A 08 thru 7A 0F or 7B ...

Page 66: ...ermal Sensor Ambient U0 2 L1 Power Supply 1 w Fan 5 U0 2 V1 PDB connector J2 Power Supply 2 w Fan6 U0 2 V2 PDB connector J1 Fan 1 U0 2 F1 Fan connector P3 on power supply 1 Fan 2 U0 2 F2 Fan connector P3 on power supply 1 Fan 3 U0 2 F3 Fan connector P3 on power supply 2 Fan 4 U0 2 F4 Fan connector P3 on power supply 2 Fan 9 U0 2 F9 In cooling unit SPCN Firmware U0 2 P1 Y3 SPCN VPD U0 2 P1 Y4 SCSI ...

Page 67: ...er number y PCI Slot number z connector U0 x P1 Iy Zz Ai AB CD 00 15 0 Where AB CD identifies the adapter s slot Bus ID 15 SCSI Backplane Bank C or D When connected to PCI adapter in slot U0 x P1 Iy x drawer number y PCI Slot number z connector U0 x P1 Iy Zz Bb AB CD 00 15 0 Where AB CD identifies the adapter s slot Bus ID 15 Chapter 1 Reference Information 47 ...

Page 68: ...s to connecting the CEC drawer to the I O drawers 1 Connect the cables that only connect the CEC drawer and the primary I O drawer such as the JTAG and the V S COMM cable 2 Connecting the cables that connect the CEC drawer and all the I O drawers in loops such as the RIO cables and the SPCN cables All power cables connect to the PDU If a second PDU is specified along with secondary drawer power su...

Page 69: ...loop connection provides redundant paths so that if a failure occurs in part of a cable the system will continue to operate If a failure occurs a warning message is displayed on the system console but the system continues to operate v One loop is required for the SPCN cabling This loop begins and ends at the primary I O drawer v Two loops are possible for the RIO cabling depending on the number an...

Page 70: ...be made from RI0 port 0 of the CEC drawer to RIO port 0 of the primary I O drawer This connection is required to make the primary drawer the first drawer in the loop which allows the firmware to initialize the system The following figures provide cabling examples for all valid cabling configurations Match your configuration to the correct figure and connect your RIO cables as shown CEC Drawer Atta...

Page 71: ...CEC Drawer Attached to Two I O Drawers R1 R0 R0 R0 R1 R1 Primary I O Drawer Secondary I O Drawer CEC Drawer Chapter 1 Reference Information 51 ...

Page 72: ...figurations Match your configuration to the correct figure and connect your SPCN cables as shown CEC Drawer Attached to One I O Drawer J TAG V S COMM V S COMM J TAG Primary I O Drawer CEC Drawer Note The V S COMM cable includes SPCN signals in addition to other signals 52 Service Guide ...

Page 73: ...CEC Drawer Attached to Two I O Drawers J15 J15 J16 J16 Primary I O Drawer Secondary I O Drawer CEC Drawer V S COMM V S COMM Chapter 1 Reference Information 53 ...

Page 74: ...e Diagram Fan Controller Card Power LED Fan 7 Fan 8 Power Distribution Board System Board Power Supply 1 3 3 V 3 3 V 3 3 V Ground Ground 5 V 5 V Fan 1 Fan 2 Fan 5 CEC SPCN CEC SPCN Misc Power Misc Power Power Supply 2 or Cooling Unit Fan 3 Fan 4 Fan 6 Fan 9 J4 J6 J3 J2 J1 J5 J7 54 Service Guide ...

Page 75: ...ply 1 3 3 V 3 3 V Ground Grd 5 V 5 V Fan 1 Fan 2 Fan 5 CD ROM DASD 2 DASD 1 Term Term Optional Media Diskette Diskette Base SPCN Base SPCN JTAG I P SCSI V S COMM B u l k h e a d Power Supply 2 or Cooling Unit Fan 3 Fan 4 Fan 6 Fan 9 J4 J3 J2 J9 J4 J5 J30 J28 J2 J1 Media Power J6 Misc Power J7 J21 J3 J5 Chapter 1 Reference Information 55 ...

Page 76: ...CI Board Op Panel Op Panel Power Supply 1 3 3 V 3 3 V Ground Grd 5 V 5 V Fan 1 Fan 2 Fan 5 Term Optional Media Optional Media Base SPCN SCSI Base SPCN I P Power Supply 2 or Cooling Unit Fan 3 Fan 4 Fan 6 Fan 9 J4 J3 J2 J2 J1 Media Power J6 Misc Power J7 J21 J3 B u l k h e a d 56 Service Guide ...

Page 77: ...DC Power Cable Routings Chapter 1 Reference Information 57 ...

Page 78: ...tage range V ac 200 to 240 Frequency hertz 50 or 60 Thermal output typical 1025 Btu hr Thermal output maximum 1536 Btu hr Power requirements typical 300 watts Power requirements maximum 450 watts Power factor 0 95 Inrush current 40 amps Maximum altitude 2135 m 7000 ft Temperature Requirements Operating 10 to 40 C 50 to 104 F Non Operating 10 to 52 C 50 to 125 6 F Humidity Noncondensing Operating N...

Page 79: ...proper air flow Service Clearance See service clearances for the 7014 T00 Rack 1 Inrush currents occur only at initial application of power no inrush occurs during normal power off on cycle 2 For altitudes above 915 meters the maximum temperature limit is derated by 1 degree C for every 137 meters of elevation above 915 meters 3 See Noise Emission Notes on page 64 for definitions of noise emission...

Page 80: ...244 kg 535 lbs Full Rack 816 kg 1795 lbs Electrical sum specified values for drawers or enclosures in rack DC Rack Power source loading maximum in kVA 8 4 AC Rack Power source loading maximum in kVA per PDB 4 8 Voltage range V ac 200 to 240 Frequency hertz 50 or 60 Temperature Requirements see specifications for drawers or enclosures Humidity Requirements see specifications for drawers or enclosur...

Page 81: ...e power used by the drawers in the rack 3 The Power Distribution Panel PDP on the DC powered rack can hold up to eighteen nine per power source 48 volt 20 to 50 amp circuit breakers configuration dependent Each power source supports up to 8 4 kVA 4 Each AC Power Distribution Bus PDB can supply 4 8 kVA A rack can have up to four PDB s as required by the drawers mounted in the rack Chapter 1 Referen...

Page 82: ...atts Power requirements maximum 515 watts Power factor 0 95 Inrush current 41 amps Maximum altitude 2135 m 7000 ft Temperature Requirements Operating 10 to 40 C 50 to 104 F Non Operating 10 to 52 C 50 to 125 6 F Humidity Noncondensing Operating Non Operating Without tape drive 8 to 80 8 to 80 With tape drive 20 to 80 20 to 80 Wet Bulb Requirements Without tape drive 27 C 80 F 27 C 80 F With tape d...

Page 83: ...ions 2 Noise emissions data are based on the following configuration the drawer is mounted in a T00 Rack and a power distribution unit 3 Inrush currents occur only at initial application of power no inrush occurs during normal power off on cycle Chapter 1 Reference Information 63 ...

Page 84: ...els at the operator position if any for a production series of machines 3 LpA m is the mean value of the space averaged A weighted sound pressure emission levels at the one meter positions for a production series of machines 4 N A Not Applicable no operator position 5 All measurements are made in accordance with ISO DIS 779 and reported in conformance with ISO DIS 7574 4 64 Service Guide ...

Page 85: ...st rack Rack Configuration 2474 mm 97 4 in 3564 mm 141 in 915 mm 36 in 915 mm 36 in 610 mm 24 in 610 mm 24 in Front Caster Location 4 8 121 3 1 80 Note Rack units are large and heavy and are not easily moved Because maintenance activities require access at both the front and back allow for extra room The footprint shows the radius of the swinging doors on the rack The figure shows the minimum spac...

Page 86: ... of 15 feet in length and a tandem blade grounding type attachment plug rated at 15 A 250 V v Appliance couplers complying with International Electrotechnical Commission IEC Standard 320 Sheet C13 Power cables used in other countries consist of the following v Electrical cables Type HD21 v Attachment plugs approved by the appropriate testing organization for the specific countries where they are u...

Page 87: ...de to determine if it is steady 4 Set the power switch of the system unit to Off 5 Remove the covers 6 Check for alterations or attachments If there are any check for obvious safety hazards such as broken wires sharp edges or broken insulation 7 Check the internal cables for damage 8 Check for dirt water and any other contamination within the system unit 9 Check the voltage label on the back of th...

Page 88: ...68 Service Guide ...

Page 89: ...h locally attached or network attached devices as appropriate Maintenance Analysis Procedures MAPs Maintenance analysis procedures MAPs guide the trained service person through the system These MAPs are the entry point for all isolation and error recovery procedures The MAPs are consistent with existing procedures and methods The system uses a set of integrated procedures mentioned earlier to whic...

Page 90: ...ckpoints display in the operator panel from the time ac power dc power in a dc powered system is connected to the system until the AIX login prompt is displayed after a successful operating system boot These checkpoints have the following forms 8xxx 8xxx checkpoints display from the time ac power dc power in a dc powered system is connected to the system until the OK prompt is displayed by the ser...

Page 91: ... 10 Parts Information on page 469 Chapter 3 Maintenance Analysis Procedures MAPs on page 75 or provide informational message and directions If a replacement part is indicated direct reference is made to the part name The respective AIX and physical location codes are listed for each occurrence as required For a list of locations codes see AIX and Physical Location Code Reference Tables on page 36 ...

Page 92: ...stem power and attempts to restart until the system either restarts successfully or a predetermined retry threshold is reached In the event the service processor is unsuccessful in bringing the system online or in the event that the user asked to be alerted to any service processor assisted restarts the system can call home to report the error The call home function can be initialized to call eith...

Page 93: ... problem reporting server A single system accessible over the user network can be used as the central server for all the other systems on the local area network LAN that are running the Electronic Service Agent application If the Electronic Service Agent application on a remote client decides a service request needs to be placed the client forwards the information to the Electronic Service Agent s...

Page 94: ...74 Service Guide ...

Page 95: ...ble system startup Also check to ensure that any client or server that addresses this system is updated 3 If you are servicing an SP system go to the Start of Call MAP 100 in the SP Systems Service Guide 4 If you are servicing a clustered Eserver system go to the start of call MAP 100 in the Clustered Eserver Installation and Service Guide Symptom Starting Point You have a problem that does not pr...

Page 96: ...n 8 Digit Number Displayed in the Primary I O Drawer Operator Panel Display 78 An Error Indication in the Secondary I O Drawer Operator Panel Display 79 System Stops With a 4 Digit Number That Does Not Begin With a 0 or 2 Displayed 79 System Stops With a 3 Digit Number Displayed 888 sequence see below 80 There is a Display Problem Distortion Blurring Etc 80 Power and Cooling Problems 80 An 888 seq...

Page 97: ...ndex on page 165 with the error code you have recorded OK Does Not Appear in the Primary I O Drawer Operator Panel Display Before Pressing the Power On Button A bouncing or scrolling ball remains on the primary I O drawer operator panel display or the primary I O drawer operator panel display is filled with dashes If an ASCII terminal is available connect it to the primary I O drawer through seria...

Page 98: ... have found the failing drawer Substitute 2 for n when looking up the error code in Go to Checkpoint and Error Code Index on page 165 2 If the system boots shut down and add another of the detached drawers back into the system Repeat steps 1 and 2 until the failing drawer is isolated Note As the system successfully boots duplicate drawer numbers are resolved into unique drawer numbers You have an ...

Page 99: ...awer numbers are resolved into unique drawer numbers The system stops with an 8 digit error code displayed when booting Go to Checkpoint and Error Code Index on page 165 An Error Indication in the Secondary I O Drawer Operator Panel Display A bouncing or scrolling ball remains on the secondary I O drawer operator panel display or the secondary I O drawer operator panel display is filled with dashe...

Page 100: ...he operator panel displays two sets of numbers use the bottom set of numbers as the error code System Stops With a 3 Digit Number Displayed 888 sequence see below The system stops with a 3 digit error code Add 101 to the left of the 3 digits to make an SRN Go to Diagnostics Information for Multiple Bus Systems There is a Display Problem Distortion Blurring Etc All display problems 1 If using a gra...

Page 101: ...tor panel displays OK Fans and blowers are off The service processor SP is ready The system is waiting for power on All of the system POST indicators are displayed on the system console the system pauses and then restarts The term POST indicators refers to the device mnemonics words memory keyboard network scsi and speaker that appear on the system console during the power on self test POST Go to ...

Page 102: ...the system The operator panel displays OK before the system is powered on Reseat the operator panel cable If problem not resolved replace in order 1 Operator panel assembly Swap the VPD module 2 Primary I O backplane See notes on 75 The SMS configuration list or boot sequence selection menu shows more SCSI devices attached to a controller adapter than are actually attached A device may be set to u...

Page 103: ... listed action v If no recent error is logged in the error log continue to the next step below 2 Try to boot from an alternate boot device connected to the same controller as the original boot device If the boot succeeds replace the original boot device for removable media devices try the media first 3 Go to MAP 1540 Minimum Configuration on page 113 You suspect a cable problem Go to the RS 6000 a...

Page 104: ...ervice action Just in case the service processor settings were not saved by the user if you disable them you should make notes of their current settings for restoration before you leave In addition to the parameters in the table below you can disconnect the modem to prevent incoming signals that could cause the system to power on Following are the service processor settings of your interest The se...

Page 105: ...elect disable fast boot on the system power control menu from the service processor main menu 3 Power on the system Refer to Powering On the System on page 427 4 Insert the diagnostic CD ROM into the CD ROM drive 5 When the keyboard indicator is displayed the word keyboard press the 5 key on the system console 6 Enter a password if requested 7 Wait until the diagnostics are loaded or the system ap...

Page 106: ... this is the case start over at the beginning of this step Note Perform the system shutdown procedure before turning off the system If you are sure you pressed the correct key in a timely manner go to Step 1020 2 on page 87 The system does not respond when the password is entered Go to Step 1020 2 on page 87 The system stopped A POST indicator is displayed on the system console and an eight digit ...

Page 107: ...ord error code M0KB D003 then go to Step 1020 3 ASCII terminal keyboard Go to the documentation for this type of ASCII terminal and continue problem determination Step 1020 3 Take the following actions 1 Find the eight digit error code in Chapter 5 Error Code to FRU Index on page 163 Note If the eight digit error code is not listed in Chapter 5 Error Code to FRU Index look for it in the following ...

Page 108: ...menus appear check the error log for any errors a Choose Error Log b If an error is logged check the time stamp c If the error was logged during the current boot attempt record it d Look up the error in the Chapter 5 Error Code to FRU Index on page 163 and do the listed action e If no recent error is logged in the error log go to MAP 1540 Minimum Configuration on page 113 88 Service Guide ...

Page 109: ...e system ensure that the power cables for those devices are unplugged before the signal cables are connected If possible disconnect all power cables from the existing system before you add a device Use one hand when possible to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials During an electrical storm do not connect ca...

Page 110: ... CEC drawer does not become powered on Go to Map 1522 Cannot Power On The CEC Drawer on page 97 The secondary I O drawer does not become powered on no power present LED Go to Map 1523 Cannot Power On The Secondary I O Drawer Operator Panel Power Present LED Does Not Come On on page 104 You have been directed here by the SPCN Error Codes table and the error code is 1011 1C0x Go to Map 1524 The SPCN...

Page 111: ...tep 1521 7 on page 92 YES Go to Step 1521 4 Step 1521 4 Use the information in the I O Drawer and Power Supply LED Status on page 28 to answer the following question Is the power supply LED blinking quickly NO Check the SPCN cabling Check internal drawer cabling from power distribution card to primary I O backplane See Primary I O Drawer Internal Cables on page 481 in Chapter 10 Replace the I O dr...

Page 112: ...O drawer backplane 2 power distribution board This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems Step 1521 7 Are all circuit breakers reset at the rack power distribution unit s NO Reset the circuit breaker This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1521 8 ...

Page 113: ... to Step 1521 11 Step 1521 11 Note Read the Danger and Caution notices under Safety Notices on page xi before continuing with this procedure Perform the following 1 Disconnect the ac power cable s from the power distribution unit that supplies power to the primary I O drawer 2 Use a multimeter to measure the ac voltage at the power distribution unit socket s where the ac power cable s just removed...

Page 114: ...ng 1 Disconnect the ac power cable from each power supply of the primary I O drawer 2 Use a multimeter to measure the ac voltage at the drawer end of each ac power cable Is the ac voltage from 200 V ac to 240 V ac NO Replace the ac power cable s This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1521 13 on page 95 94 Servic...

Page 115: ...le from the rack power distribution unit to the customer s ac power outlet connected and seated correctly at both ends NO Connect the ac power cable correctly at both ends This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1521 15 Step 1521 15 Note Read the Danger and Caution notices under Safety Notices on page xi before c...

Page 116: ...re the ac voltage at the customer s ac power outlet Is the ac voltage from 200 V ac to 240 V ac NO Inform the customer that the ac voltage at the power outlet is not correct This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Replace the mainline ac power cable This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics I...

Page 117: ...rmation for Multiple Bus Systems Step 1522 2 Look at the power supply LED s at the front of the CEC drawer Is the CEC drawer equipped with two power supplies NO Go to Step 1522 3 YES Go to Step 1522 5 on page 98 This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems Step 1522 3 Is the power supply LED flashing NO Go to Step 1522 7 on page 99 ...

Page 118: ...he power supply with the flashing LED This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems Step 1522 5 Is there a power supply with a flashing LED NO Go to Step 1522 7 on page 99 YES Go to Step 1522 6 Step 1522 6 Are both I O drawer power supply LEDs flashing NO Replace the power supply with the flashing LED This ends the procedure Go to Ma...

Page 119: ...Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1522 9 Step 1522 9 Are all the ac power cables seated firmly and connected correctly from the rack power distribution unit s to the rack drawers NO Fix the connection This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1522 10 Step 1522 10...

Page 120: ...ap 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1522 12 Step 1522 12 Reconnect the ac power cable s to the power distribution unit Note Read the Danger and Caution notices under Safety Notices on page xi before continuing with this procedure Perform the following 1 Disconnect the ac power cable from each power supply of the CEC drawer 2 Use a multimet...

Page 121: ...in the sequence listed After reinserting reconnect the ac power cable to each power supply 1 CEC processor card 2 CEC memory card s Does the CEC power on NO Replace the defective card just reinserted Reinsert any remaining cards in this step This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1522 15 Step 1522 15 Have all ca...

Page 122: ...522 16 This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Call your next level of support for assistance This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems Step 1522 18 Is the ac power cable from the rack power distribution unit to the customer s ac power outlet connected and...

Page 123: ...tion for Multiple Bus Systems Step 1522 20 Note Read the Danger and Caution notices under Safety Notices on page xi before continuing with this procedure Perform the following 1 Disconnect the mainline ac power cable from customer s ac power outlet 2 Use a multimeter to measure the ac voltage at the customer s ac power outlet Is the ac voltage from 200 V ac to 240 V ac NO Inform the customer that ...

Page 124: ...10 Repair Checkout in the Diagnostics Information for Multiple Bus Systems Step 1523 2 Look at the power supply LED s at the front of the secondary I O drawer Is the secondary I O drawer equipped with two power supplies NO Go to Step 1523 3 YES Go to Step 1523 5 on page 105 This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems Step 1523 3 Is...

Page 125: ...the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems Step 1523 5 Is there a power supply with a flashing LED NO Go to Step 1523 7 on page 106 YES Go to Step 1523 6 Step 1523 6 Are both I O drawer power supply LEDs flashing NO Replace the power supply with the flashing LED This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Infor...

Page 126: ... to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1523 9 Step 1523 9 Are all the ac power cables seated firmly and connected correctly from the rack power distribution unit s to the rack drawers NO Fix the connection This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1523 10...

Page 127: ...e procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1523 12 Step 1523 12 Reconnect the ac power cables s to the power distribution unit Note Read the Danger and Caution notices under Safety Notices on page xi before continuing with this procedure Perform the following 1 Disconnect the ac power cable from each power supply of secondary I...

Page 128: ...23 14 Is the ac power cable from the secondary rack power distribution unit to the customer s ac power outlet connected and seated correctly at both ends NO Connect the ac power cable correctly at both ends This ends the procedure Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems YES Go to Step 1523 15 Step 1523 15 Note Read the Danger and Caution notices under...

Page 129: ...for Multiple Bus Systems Map 1524 The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1C0x A CEC power supply is reporting a load fault Note Read the danger and caution notices under Safety Notices on page xi before continuing with this procedure Perform the following steps to isolate the problem Step 1524 1 1 Turn off the power 2 Disconnect the ac power cables dc power cables ...

Page 130: ...ayed NO The symptom has changed This ends the procedure YES Replace CEC power supply 2 or cooling unit location U1 1 V2 This ends the procedure Go to MAP 410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems Step 1524 4 1 Turn off the power 2 Reinstall CEC power supply 2 or cooling unit that was removed in Step 1524 2 3 Reconnect the ac power cable...

Page 131: ...le Bus Systems YES Go to Step 1524 6 Step 1524 6 1 Turn off the power 2 Reinstall CEC fan 7 that was removed in Step 1524 5 3 Remove CEC fan 8 Disregard a CEC fan error code if it occurs during this step 4 Turn on the power Is the error code 1011 1C0x displayed NO Replace CEC fan 8 location U1 1 F8 This ends the procedure Go to MAP 410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostics...

Page 132: ...o MAP 410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems Step 1524 8 Have all the cards that were removed in Step 1524 7 on page 111 been reinstalled NO Go to Step 1524 7 on page 111 and reinstall the next card in the list YES Replace the CEC backplane location U1 1 P1 This ends the procedure Go to MAP 410 Repair Checkout in the RS 6000 and Eser...

Page 133: ...evice mnemonics words memory keyboard network scsi and speaker that appear on the system console during the power on self test POST 5 The service processor may have recorded one or more symptoms in its error log It is a good idea to examine that error log before proceeding see service processor system information menu 6 The service processor may have been set by the user to monitor server operatio...

Page 134: ...are prompted to do so Is the Please define the System Console screen displayed NO Go to Step 1540 3 YES Go to Step 1540 10 on page 120 Step 1540 3 The system is unable to boot standalone diagnostics Check the Service Processor error log and the primary I O drawer operator panel for additional error codes resulting from the slow boot in step 1540 1 Did the slow boot generate a different error code ...

Page 135: ...acters Second Four Characters 406x 0009 00A1 00A3 00A6 00A7 ______________ ______________ 450x 244C or 460x 244D or 4B2x 244E 244F 24A1 24A2 24A3 24A4 25BB 25BD 25BE 25BF 25CB 25EA 25EB 25F2 263D 271A 271D 288D 2A00 ______________ ______________ B006 1406 1407 1408 ______________ ______________ B1xx 4601 4648 4660 4690 4691 469E 469F Chapter 3 Maintenance Analysis Procedures 115 ...

Page 136: ...able you have connected to RIO port 0 of the CEC drawer back to an I O drawer disconnect the I O drawer end RIO port 1 note location of the RIO cable and reconnect it to the primary I O drawer RIO port 0 6 With only one RIO cable connected between the CEC drawer RIO port 0 and the primary I O drawer RIO port 0 power the system on to boot standalone diagnostics from CD Is the Please Define the Syst...

Page 137: ...irst slot of the system or the one way processor card if there is no memory riser card Use either a pair or a quad depending on the memory DIMMs available 4 Replace the second memory riser card from slot U1 1 P1 M2 if present with a memory filler card if one is available Otherwise record the DIMM locations remove all the memory DIMMs from the second memory riser card and install it back in slot U1...

Page 138: ...A on one way processor card if present with new or previously removed DIMMs e Processor card Location U1 1 P1 C1 f CEC drawer backplane Location U1 1 P1 4 Reconnect the ac power to the CEC drawer 5 Turn on the power to boot standalone diagnostics from CD Is the Please define the System Console screen displayed NO Go to Step 1540 7 YES The last item replaced was defective Return the machine to the ...

Page 139: ...ent f Memory DIMMs in quad B in memory riser card 2 if previously present g Memory DIMMs in quad C in memory riser card 2 if previously present h Memory DIMMs in quad D in memory riser card 2 if previously present 4 Reconnect the ac power cable to the CEC drawer 5 Turn on the power to boot standalone diagnostics from CD Is the Please define the System Console screen displayed NO The DIMMs or memor...

Page 140: ...y 4 Select Advanced Diagnostic Routines 5 When the DIAGNOSTIC MODE SELECTION menu displays select System Verification 6 Record any devices missing from the list of all adapters and devices Continue with this MAP When you have fixed the problem use this record to verify that all devices appear when you run System Verification Are there any devices missing from the list of all adapters and devices N...

Page 141: ... the system is cabled correctly Refer to Cabling the CEC Drawer Primary I O Drawer and Secondary I O Drawer on page 48 for valid configurations Record the current cabling configuration and then continue with the following steps 1 Turn the system power off 2 At the CEC drawer disconnect the cable connection at RIO port 0 3 At the primary I O drawer disconnect the cable connection at RIO port 0 The ...

Page 142: ...he service processor main menu 3 Verify that primary I O drawer RIO port 0 is connected to CEC drawer RIO port 0 4 At the primary I O drawer remove the cable connected to RIO port 1 5 Verify that the primary I O drawer V S COMM and JTAG ports are connected to the CEC V S COMM and JTAG ports Note The primary I O drawer should be cabled as shown in Cabling the CEC Drawer Primary I O Drawer and Secon...

Page 143: ...hed devices and adapters refer to the Diagnostics Information for Multiple Bus Systems if necessary 4 Check that all attached devices and adapters are listed If the Please Define System Console screen did not display or all attached devices and adapters are not listed the problem is in the primary I O drawer Did the Please define the System Console screen display and are all attached devices and a...

Page 144: ...o the primary I O drawer is being used as the console locate a standalone serial terminal possibly a 3151 and connect to the S1 serial port 5 Remove the keyboard and mouse if they are attached to the primary I O drawer 6 Leave the remaining external cables RIO port0 V S COMM RIO port1 and JTAG connected 7 Disconnect the diskette drive cable from the diskette drive connector on the primary I O draw...

Page 145: ...listed NO Go to Step 1540 16 on page 124 YES Go to Step 1540 21 on page 127 Step 1540 19 1 If it is not already off turn power off 2 Remove all adapters from slots 5 6 7 8 and 9 that are not attached to the boot device 3 Label and record the location of any cables attached to the adapters 4 Record the slot number of the adapters 5 Turn on the power to boot standalone diagnostics from CD 6 When the...

Page 146: ...console press the 0 key on the TTY terminal s keyboard 7 If the Please Define System Console screen is displayed follow directions to select the system console 8 Use the Display Configuration and Resource List to list all attached devices and adapters refer to the Diagnostics Information for Multiple Bus Systems if necessary 9 Check that all attached devices and adapters are listed Did the Please ...

Page 147: ...Systems if necessary 6 Check that all attached devices and adapters are listed Did the Please define the System Console screen display and are all attached devices and adapters listed NO Go to Step 1540 22 on page 128 YES Reinstall the next adapter or device and return to the beginning of this step Continue repeating this process until an adapter or device causes the Please Define System Console s...

Page 148: ...Information for Multiple Bus Systems if necessary 3 Check that all attached devices and adapters are listed Did the Please define the System Console screen display and are all attached devices and adapters listed NO The I O drawer backplane is defective Replace the I O drawer backplane and then reinstall all remaining adapters and reconnect all devices Return the system to its original configurati...

Page 149: ...s Information for Multiple Bus Systems if necessary 9 Check that all attached devices and adapters are listed Did the Please define the System Console screen display and are all attached devices and adapters listed NO Reinstall the next part in the list and return to the beginning of this step Continue repeating this process until a part causes the Please Define System Console screen to be display...

Page 150: ...hat were previously disconnected Reconfigure the system to its original condition Go to Map 0410 Repair Checkout in the Diagnostics Information for Multiple Bus Systems Step 1540 25 If the Please Define System Console screen does display and all attached devices and adapters are listed the problem is with the secondary I O drawer Turn the power off Reconnect the secondary I O drawer Note The I O d...

Page 151: ...0 28 YES Go to Step 1540 30 on page 132 Step 1540 28 Are there any adapters in slots 5 6 7 8 or 9 NO Go to Step 1540 29 YES Go to Step 1540 31 on page 132 Step 1540 29 Are there any adapters in slots 10 11 12 13 or 14 NO Go to Step 1540 35 on page 135 YES Go to Step 1540 32 on page 133 Chapter 3 Maintenance Analysis Procedures 131 ...

Page 152: ... and adapters listed NO Go to Step 1540 28 on page 131 YES Go to Step 1540 33 on page 133 Step 1540 31 1 If it is not already off turn off the power 2 Remove all adapters from slots 5 6 7 8 and 9 that are not attached to the boot device 3 Label and record the location of any cables attached to the adapters 4 Record the slot number of the adapters 5 Turn on the power to boot standalone diagnostics ...

Page 153: ...nsole screen does display and all attached devices and adapters are listed the problem is with one of the adapter cards or devices that was removed or disconnected from the I O drawer 1 Turn off the power 2 Replace one adapter or device that was removed Place the original adapter cards in their original slots when reinstalling adapters 3 Turn on the power to boot standalone diagnostics from CD 4 I...

Page 154: ...splay Configuration and Resource List to list all attached devices and adapters refer to the Diagnostics Information for Multiple Bus Systems if necessary 4 Check that all attached devices and adapters are listed Did the Please define the System Console screen display and are all attached devices and adapters listed NO Go to Step 1540 35 on page 135 YES Reinstall all remaining adapters and reconne...

Page 155: ...display and are all attached devices and adapters listed NO Reinstall the next part in the list and return to the beginning of this step Continue repeating this process until a part causes the boot to be successful If you have replaced all the items listed above and the boot is not successful check any external devices and cabling If you do not find a problem contact your next level of support for...

Page 156: ...ted to RIO port 0 should now be loose and can be removed 4 At the CEC drawer disconnect the cable connection at RIO port 1 and reconnect to RIO port 0 5 At the primary I O drawer disconnect the RIO connection at RIO port 1 Reconnect this RIO cable end to RIO port 0 6 Verify that primary I O drawer RIO port 0 is connected to the CEC drawer RIO port 0 7 Turn on the power to boot standalone diagnosti...

Page 157: ...tialization by the Service Processor Phase 2 starts when system power up is initiated by pressing the power on button on the primary I O drawer operator panel 9xxx checkpoints are displayed during this time 91FF the last checkpoint in this phase indicates the transition to Phase 3 is taking place v Phase 3 System Firmware initialization At phase 3 a system processor takes over control and continue...

Page 158: ...s for each phase Note The table below lists the major checkpoints only Phase Checkpoints on Operator Panel Time in phase minutes Major contributors to time in phase Phase 1 8xxx OK Approx 1 Phase 2 9xxx 91FF 3 to 6 Number of I O drawers Phase 3 Exxx E105 1 to 3 Number of bootable adapters Phase 4 0xxx blank 2 to 30 Number of SSA drives Number of SCSI drives Number of Async sessions Number of proce...

Page 159: ...e in the range of 8xxx through EFFF not listed in the checkpoint tables v A four digit code is in the checkpoint tables but does not contain a repair action or FRU listing v All of the FRUs listed in the repair action have been replaced and the problem has not been corrected Checkpoints listed in the following tables are in the format 8xxx 9xxx Axxx Bxxx or Exxx where x is any hexadecimal digit fr...

Page 160: ...note 1 on page 144 8012 Initialize hardware interrupts See note 1 on page 144 8014 Allocate and initialize area in DRAM See note 1 on page 144 8016 Initialize debugger and build VPD See note 1 on page 144 8018 Initialize service processor interfaces See note 1 on page 144 801A Initialize external FLASH load See note 1 on page 144 801B Initialize and test ISA hub chip See note 1 on page 144 801C In...

Page 161: ...age 144 9033 I O base initialization See note 1 on page 144 9034 I2C initialization See note 1 on page 144 9035 ISA initialization See note 1 on page 144 9036 Mailbox initialization See note 1 on page 144 9037 SLLA initialization VPD See note 1 on page 144 9038 NVRAM initialization See note 1 on page 144 9039 Serial port initialization See note 1 on page 144 903A Serial I O initialization See note...

Page 162: ...See note 1 on page 144 9108 LBIST See note 1 on page 144 9109 LBIST See note 1 on page 144 910A Configure and initialize processors See note 1 on page 144 910B Configure main storage system memory See note 1 on page 144 910C Initialize main storage system memory See note 1 on page 144 910D Configure and initialize I O See note 1 on page 144 910E Test main storage system memory See note 1 on page 1...

Page 163: ...n page 144 94BB Wire test status SRC refcode See note 2 on page 144 9501 Main storage initialization See note 2 on page 144 9502 Main storage L3 cache march test See note 2 on page 144 9503 Main storage L3 connections test See note 2 on page 144 9504 Main storage L3 cache march test See note 2 on page 144 9505 MS extra testing RIO etc See note 2 on page 144 9506 MS cleanup See note 2 on page 144 9...

Page 164: ...operator panel b If the hang repeats check with service support to see if there is a firmware update that fixes the problem c If not or the update does not fix the problem change the primary I O backplane d If this procedure does not fix the problem call service support 2 If the system fails to progress after this checkpoint is put in the display do the following a Activate the service processor p...

Page 165: ...with the new diskettes replace the following FRUs one at a time in this order 1 Diskette drive 2 I O backplane in the primary I O drawer d If this procedure does not fix the problem call service support Chapter 4 Checkpoints 145 ...

Page 166: ...hole reset switch on the primary I O drawer operator panel b If the hang repeats check with service support to see if there is a firmware update that fixes the problem c If there is not or the update does not fix the problem replace the following FRUs one at a time in this order 1 Modem cable 2 Modem 3 I O backplane in the primary I O drawer d If this procedure does not fix the problem call servic...

Page 167: ...mary FRU 2 If no location code is present or if replacing the primary FRU indicated in the location code did not fix the problem then perform the following actions a Power off the system and go to the service processor menus b From the service processor main menu select option 3 System Information Menu then select option 5 Read NVRAM c Enter 330 when prompted for an address d Look at the byte of d...

Page 168: ... packages node See the note on page 139 E140 Operating system load See the note on page 139 E149 Create boot mgr node See the note on page 139 E14C Create terminal emulator node See the note on page 139 E14D Loading boot image See Boot Problems and Concerns on page 159 E14F NVRAM initialization See the note on page 139 E150 Create host primary PCI controller node 1 If a location code is associated...

Page 169: ... the note on page 147 E15B Transferring control to Operating System service mode boot See Boot Problems and Concerns on page 159 E15C Probe primary 64 bit PCI bus See the note on page 147 E15D Create host PCI controller node See the note on page 147 E15F Adapter VPD probe Follow the repair action listed for checkpoint E151 E162 SP node VPD creation See the note on page 147 E163 Create CPU VPD See ...

Page 170: ... for this client v Attempt to ping the target server using the SMS Ping utility E175 BootP request Refer to checkpoint E174 E176 TFTP file transfer See Boot Problems and Concerns on page 159 E177 Transfer failure due to TFTP error condition See Boot Problems and Concerns on page 159 E17B Processor clock speed check measurement Primary I O backplane See the note on page 139 E180 Service processor c...

Page 171: ... lpt node See the note on page 139 E1B1 Create serial node See the note on page 139 E1B2 Create audio node See the note on page 139 E1B3 Create 8042 node See the note on page 139 E1B6 Probe for ISA keyboard See the note on page 139 E1BD Probe for ISA mouse See the note on page 139 E1BF Create pwr mgmt node See the note on page 139 E1C4 Build ISA timer chip node See the note on page 139 E1C5 Create...

Page 172: ...ting the console with an ASCII terminal suspect the ASCII terminal Use the problem determination procedures for the terminal Replace the primary I O backplane if these procedures do not reveal a problem Note Terminal settings should be set to 9600 Baud No Parity 8 Data bits 1 Stop bit E1DE Alternating pattern of E1DE and E1AD is used to indicate a default catch condition before the firmware checkp...

Page 173: ...e the system to stop at the SMS menu and then select the option to Power on the System Go to 2 2 From the SMS Main menu select Multiboot 3 From the Multiboot Menu record whether the setting for Multiboot Startup is set to On or Off 4 Check to ensure the Multiboot option is set to OFF When set to ON the system will stop in the SMS menu after each IPL Change the setting to OFF and proceed to boot th...

Page 174: ...ice is most likely to have caused the error follow these steps 1 Check the progress codes from last boot in the service processor s Information menu Look for the last location code that was displayed before the E1FD error code 2 The device pointed to by this location is suspect 3 If the progress code listing only contains the E1FD and Exxx checkpoints restart the system and power off when the E1FD...

Page 175: ...sts See the note on page 139 E442 Validate NVRAM partitions 1 Verify that the system firmware levels are at the current release levels Update as necessary 2 Replace primary I O backplane if problem persists See the note on page 139 E443 Generate NVRAM configuration variable dictionary words Suspect a system firmware problem if problem persists Verify that the system firmware is at current release ...

Page 176: ...I Bus is Y PCI Bus 1 0 2 1 3 2 4 3 See AIX and Physical Location Code Tables in Chapter 1 for location codes Using the information above go to MAP 1540 Minimum Configuration on page 113 E600 SSA PCI adapter open firmware has run successfully Replace the adapter See Checkpoint and Error Code Index on page 165 for location code information related to this error E601 SSA PCI adapter BIST has started ...

Page 177: ...exit with stack corruption Replace the adapter See Checkpoint and Error Code Index on page 165 for location code information related to this error E700 Create system firmware VPD Replace the primary I O drawer backplane location U0 1 P1 E701 Create memory VPD Go to MAP 1540 Minimum Configuration on page 113 to isolate the failing memory components E702 Create processor card VPD Replace the process...

Page 178: ...8xx RTAS initialization problem Call for support EAA1 Probe PCI PCI bridge Follow the repair actions for checkpoint E151 Note If you receive a four digit code in the range of E1xx to EFFF that is not listed in the table above go to MAP 1540 Minimum Configuration on page 113 158 Service Guide ...

Page 179: ...ected to internal SCSI connector in the primary I O drawer and a diagnostic CD ROM is available Step 1 Restart the system and access the firmware SMS Main Menu Select Multiboot 1 Check to see if the intended boot device is correctly specified in the boot list If it is in the boot list a Remove all removable media from devices in the boot list from which you do not want to boot b If attempting to b...

Page 180: ...g 3 It is possible that another attached SCSI device is causing the problem Do the following a Disconnect the signal and power cables from the disk drive cage backplane b Disconnect the disk drive s in the disk drive cage from the backplane c Disconnect the signal and power cables from any other SCSI devices attached to the SCSI adapter that the CD ROM drive is attached to d Try to boot the standa...

Page 181: ...dapter graphics adapter or the primary I O drawer backplane is most likely defective A TTY terminal attached to the serial port also can be used to determine if the graphics adapter is causing the problem This is done by removing the graphics adapter attaching a TTY to the serial port and retrying standalone diagnostics If the standalone diagnostics load replace the graphics adapter 1 Replace the ...

Page 182: ...162 Service Guide ...

Page 183: ...racter code that begins with any character other than 8 9 A B or E refer to the RS 6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems Replacing the Primary Drawer Operator Panel Licensed programs frequently rely on system information that is stored in the VPD module on the primary drawer s operator panel If the MAPs indicate that the operator panel should be replaced the plu...

Page 184: ... the operator panel To determine which I O drawer is failing you may find the attention LED on an I O drawer indicates a fault Check the LEDs on the front of each I O drawer to isolate failures to a single drawer See Primary I O Drawer Operator Panel on page 23 and Secondary I O Drawer Operator Panel on page 24 for the location and meaning of the LEDs on the I O drawer operator panels Determining ...

Page 185: ...ll out memory DIMMs or cards containing memory DIMMs go to Memory Related Error Codes on page 167 For all other error codes go to Confirming Initial Error Code on page 166 3 Go to Service Processor Error Codes on page 213 and follow the instructions in the Service Processor Error Codes table 8xxx 9xxx Axxx Bxxx Service Processor Checkpoints Go to Service Processor Checkpoints on page 140 for more ...

Page 186: ... log Confirming Initial Error Code The service processor may have recorded one or more symptoms in its error log If the system has attempted to boot since an error terminated normal operation there may be specific fault information in the service processor error log Examine this error log before proceeding see System Information Menu on page 382 In the service processor error log the most recent e...

Page 187: ...or 3 but not 0 or 4 this is a suspect DIMM Record its location See System Information Menu on page 382 for more information on the error status of the DIMMs 2 If only one DIMM was recorded in the previous step a Replace the DIMM b Replace the memory group pair or quad c Replace the memory card 3 If more than one DIMM was recorded and the DIMMs reside in more than one group pair or quad a Replace t...

Page 188: ...ood signal from power supply 1 Primary I O backplane Location U0 1 P1 2 Primary I O power supply Locations U0 1 V1 U0 1 V2 0000 1113 While power on failure of power good signal from power supply 1 Primary I O backplane Location U0 1 P1 2 Primary I O power supply Locations U0 1 V1 U0 1 V2 0000 1114 Operator panel and service processor have been reset after main power disturbance Information message...

Page 189: ...erver pSeries Diagnostics Information for Multiple Bus Systems Table 4 SPCN Error Codes Error Code Description Action Possible Failing FRU 1011 00AC AC loss or brownout detected Information message 1011 00EF Room emergency power off detected Information message 1011 1510 Power supply 1 power source failure 1 Check input power to the power supply 2 Primary I O drawer power supply 1 Location U0 1 V1...

Page 190: ...2 non power fault 1 Primary I O drawer power supply 2 Location U0 1 V2 2 Primary I O backplane Location U0 1 P1 1011 1523 Power supply 2 domain fault 1 Primary I O drawer power supply 2 Location U0 1 V2 2 Primary I O backplane Location U0 1 P1 1011 1524 Power supply 2 cooling fault 1 Primary I O drawer power supply 2 Location U0 1 V2 2 Primary I O backplane Location U0 1 P1 1011 1526 Power supply ...

Page 191: ...1 V1 2 Primary I O backplane Location U0 1 P1 1011 1913 Power supply 1 domain fault 1 CEC drawer power supply 1 Location U1 1 V1 2 Primary I O backplane Location U0 1 P1 1011 1914 Power supply 1 cooling fault 1 CEC drawer power supply 1 Location U1 1 V1 2 CEC drawer fan controller card Location U1 1 X2 3 Primary I O backplane Location U0 1 P1 1011 1916 Swapped power supply and cooling unit or miss...

Page 192: ...Replace power supply 1 Location U0 1 V1 2 If power supply 2 is present no cooling unit use removed power supply 1 to replace power supply 2 3 Primary I O backplane Location U0 1 P1 1011 1B02 5V loading 1 Replace power supply 1 Location U0 1 V1 2 If power supply 2 is present no cooling unit use removed power supply 1 to replace power supply 2 3 Primary I O backplane Location U0 1 P1 1011 1B03 3 3V ...

Page 193: ...d power supply 1 to replace power supply 2 3 Primary I O backplane Location U0 1 P1 1011 1C01 Load fault on 12V bus Go to MAP 1520 Power on page 89 1011 1C02 Load fault on 5V bus Go to MAP 1520 Power on page 89 1011 1C03 Load fault on 3 3V bus Go to MAP 1520 Power on page 89 1011 1C05 Load fault on 1 8V bus Go to MAP 1520 Power on page 89 1011 1C06 Load fault on 2 5V bus Go to MAP 1520 Power on pa...

Page 194: ...I O drawer 1 I O drawer power supply Locations U0 1 V1 U0 1 V2 2 Power distribution board Location U0 1 X1 3 Primary I O backplane Location U0 1 P1 1011 2604 Power domain fault affecting CEC and primary I O drawers 1 Primary I O drawer power supply Locations U0 1 V1 U0 1 V2 2 CEC drawer power supply Locations U1 1 V1 U1 1 V2 3 CEC drawer power distribution board Location U1 1 X1 4 Primary I O draw...

Page 195: ...drawer op panel Location U0 1 L1 2 Primary I O backplane Location U0 1 P1 1011 3102 I2C bus 2 fault Primary I O backplane Location U0 1 P1 1011 3104 I2C bus 4 fault Primary I O backplane Location U0 1 P1 1011 3105 I2C bus 5 fault 1 Primary I O fan controller card Location U0 1 X2 2 Primary I O backplane Location U0 1 P1 3 Primary I O drawer power distribution board Location U0 1 X1 1011 3106 I2C b...

Page 196: ...awer thermal malfunction 1 Primary I O Op Panel Location U0 1 L1 2 Primary I O backplane Location U0 1 P1 1011 7610 Slow I O drawer fan 1 1 Fan 1 Location U0 1 F1 2 Primary fan controller Location U0 1 X2 3 Power distribution card Location U0 1 X1 1011 7611 Missing I O drawer fan 1 Fan 1 Location U0 1 F1 1011 7620 Slow I O drawer fan 2 1 Fan 2 Location U0 1 F2 2 Primary fan controller Location U0 ...

Page 197: ...ower supply 1 Location U0 1 V1 1011 7660 Slow fan in primary I O drawer power supply 2 1 I O drawer power supply 2 Location U0 1 V2 2 Primary fan controller Location U0 1 X2 3 Power distribution card Location U0 1 X1 1011 7661 Missing fan 6 in primary I O drawer power supply 2 I O drawer power supply 2 Location U0 1 V2 1011 7690 Slow I O drawer fan 9 in cooling unit 1 Fan 9 cooling unit Location U...

Page 198: ...Location U1 1 X1 1011 7721 Missing CEC fan 2 Fan 2 Location U1 1 F2 1011 7730 Slow CEC fan 3 1 Fan 3 Location U1 1 F3 2 CEC fan controller Location U1 1 X2 3 Power distribution card Location U1 1 X1 1011 7731 Missing CEC fan 3 Fan 3 Location U1 1 F3 1011 7740 Slow CEC fan 4 1 Fan 4 Location U1 1 F4 2 CEC fan controller Location U1 1 X2 3 Power distribution card Location U1 1 X1 1011 7741 Missing C...

Page 199: ... fan controller Location U1 1 X2 3 Power distribution card Location U1 1 X1 1011 7781 Missing fan 8 Fan 8 Location U1 1 F8 1011 7790 Slow CEC fan 9 1 Fan 9 cooling unit Location U1 1 F9 2 CEC fan controller Location U1 1 X2 3 Power distribution card Location U1 1 X1 1011 7791 Missing CEC fan 9 Fan 9 cooling unit Location U1 1 F9 1011 8400 VPD configuration problem Ignore all location codes Go to M...

Page 200: ...IMM misplugged Inspect system memory for proper installation of DIMMs and memory cards 1011 840D I O type mismatch 1 Check cabling 2 Set the I O type to 85 See Power Control Network Utilities Menu on page 388 3 Primary I O backplane Location U0 1 P1 1011 840E SPCN default configuration loaded 1 Check cabling 2 Set the I O type to 85 See Power Control Network Utilities Menu on page 388 3 Primary I ...

Page 201: ...stem firmware 1011 9038 Node fault Primary I O backplane Location U0 1 P1 1011 9039 Node fault Primary I O backplane Location U0 1 P1 1011 9042 EPROM failure Primary I O backplane Location U0 1 P1 1011 9043 Download failure 1 Check for system firmware update 2 Call service support 1011 9046 QDS packet sequence error 1 Check for system firmware update 2 Call service support 1011 9047 QDS block sequ...

Page 202: ... Primary I O operator panel Location U0 1 L1 2 Primary I O backplane Location U0 1 P1 1021 00AA SPCN firmware update started Information message 1021 1510 Power supply 1 power source failure 1 Check input power to power supply 2 Secondary I O power supply 1 Location U0 2 V1 3 Secondary I O backplane Location U0 2 P1 1021 1511 Power supply 1 fault 1 Secondary I O power supply 1 Location U0 2 V1 2 S...

Page 203: ...U0 2 V2 2 Secondary I O backplane Location U0 2 P1 1021 1523 Power supply 2 domain fault 1 Secondary I O power supply 2 Location U0 2 V2 2 Secondary I O backplane Location U0 2 P1 1021 1524 Power supply 2 cooling fault 1 Secondary I O power supply 2 Location U0 2 V2 2 Secondary I O backplane Location U0 2 P1 1021 1526 Power supply 2 missing Secondary I O drawer power supply 2 Location U0 2 V2 1021...

Page 204: ... power supply 1 Location U0 2 V1 2 If power supply 2 is present no cooling unit use removed power supply 1 to replace power supply 2 3 Secondary I O backplane Location U0 2 P1 1021 1B06 2 5V loading 1 Replace power supply 1 Location U0 2 V1 2 If power supply 2 is present no cooling unit use removed power supply 1 to replace power supply 2 3 Secondary I O backplane Location U0 2 P1 1021 1B07 2 5V l...

Page 205: ... U0 2 P1 1021 3104 I2C bus 4 fault Secondary I O backplane Location U0 2 P1 1021 3105 I2C bus 5 fault 1 Secondary I O fan controller card Location U0 2 L1 2 Secondary I O backplane Location U0 2 P1 1021 3113 RIO bus adapter fault RIO bus adapter Location U0 2 P1 1 1021 3114 PCI backplane fault Secondary I O PCI backplane Location U0 2 P1 1021 3115 Operator panel fault Operator panel Location U0 2 ...

Page 206: ...roller Location U0 2 X2 3 Power distribution card Location U0 2 X1 1021 7631 Missing I O drawer fan 3 Fan 3 Location U0 2 F3 1021 7640 Slow I O drawer fan 4 1 Fan 4 Location U0 2 F4 2 Secondary fan controller Location U0 2 X2 3 Power distribution card Location U0 2 X1 1021 7641 Missing I O drawer fan 4 Fan 4 Location U0 2 F4 1021 7650 Slow fan in power supply 1 1 I O drawer power supply 1 Location...

Page 207: ...plane Location U0 2 P1 1021 840B VPD 5 stuck low Secondary I O backplane Location U0 2 P1 1021 840D I O type mismatch 1 Check cabling 2 Set the I O type to 85 See Power Control Network Utilities Menu on page 388 3 Primary I O backplane Location U0 1 P1 1021 840E SPCN default configuration loaded User error 1021 840F I O type not recognized 1 Check cabling 2 Set the I O type to 85 See Power Control...

Page 208: ...2 Call service support 1021 9047 QDS block sequence error 1 Check for system firmware update 2 Call service support 1021 9080 Undefined status code received Secondary I O backplane Location U0 2 P1 1021 90F0 Drawer not present in configuration table 1 Check SPCN cabling 2 Reset system then reboot 3 Secondary I O backplane Location U0 2 P1 1021 90F1 Drawer added to configuration table Information m...

Page 209: ...s continued Error Code Description Action Possible Failing FRU 1021 C62E Polling error 1 Cabling fault 2 Secondary I O backplane Location U0 2 P1 3 Primary I O backplane Location U0 1 P1 Chapter 5 Error Code to FRU Index 189 ...

Page 210: ... Systems Table 5 Firmware Error Codes Error Code Description Action Possible Failing FRU 2011 00xy I O drawer power supply failure 1 Replace power supply y in I O drawer x If y _ then the power supply is y power supply 3 Both power supplies I O drawer 2 Reserved 1 Reserved See AIX and Physical Location Code Tables in Chapter 1 for location codes 2 Check AC power source to I O drawer x See AIX and ...

Page 211: ...system with 2 RIO loops v x Always 0 v y is either 1 or 2 on a system with 2 loops y indicates the nearest associated RIO port number on the CEC drawer according to the following table y Nearest RIO Port 1 0 2 1 v z B indicates a missing return line from the I O drawer to the CEC drawer v z C indicates a missing link between two I O drawers v z E indicates an I O drawer was found connected to RIO ...

Page 212: ...tion code if available 2 Go to MAP 1540 Minimum Configuration on page 113 20D0 0010 Self test failed on device cannot locate package Contact your service support representative for assistance 20D0 0011 Firmware RTAS attempt to allocate memory failed Contact your next level of support for assistance 20E0 0001 Privileged access password entry error The password has been entered incorrectly Retry ins...

Page 213: ...s This warning occurs when the remote IPL menu in the SMS utilities cannot locate any LAN adapters that are supported by the remote IPL function If a supported device is installed 1 Replace the adapter 2 Replace the I O drawer planar in the drawer s containing the adapter 20EE 0009 Unable to communicate with the service processor Replace primary I O backplane Location U0 1 P1 20EE 000B The system ...

Page 214: ...oned values can be reconstructed power off the system and power it on again This should cause the system to look for the operating system in the devices contained in the custom boot list or in the default boot list depending on the condition of the system If this is not successful use the System Management Services Menus to modify the Boot Sequence also known as boot list to include devices that a...

Page 215: ...rator panel follow the repair action for that error indication 2 Go to MAP 1540 Minimum Configuration on page 113 to isolate the failing I O drawer then isolate the failure within that drawer 20FB 0030 Failure to read I O drawer SPCN address 1 Check RIO cable connections 2 Check for system firmware update 3 Replace RIO card assembly 4 Replace I O backplane if not already replaced location code ind...

Page 216: ...lace primary I O drawer backplane Location U0 1 P1 20FB 99xy The number of I O drawers reported by RIO does not match the number of I O drawers reported by SPCN where x is the number of drawers reported by RIO and y is the number of drawers reported by SPCN This error code should cause the system to hang 1 Check RIO and SPCN cabling 2 If there is an error code displayed by any of the secondary I O...

Page 217: ...es which drawer 4 Replace primary I O backplane if not already replaced Location U0 1 P1 20FC 0021 Failed to retrieve power package cooling VPD via SPCN Service processor mailbox failed to get power packaging and cooling device VPD 1 Check for service processor firmware update 2 Replace primary I O backplane Location U0 1 P1 20FC 0030 Corrupted power packaging and cooling device VPD format in the ...

Page 218: ... controller is integrated 3 Reconnect the SCSI cable disconnected in step 1 and remove all the SCSI devices attached to the cable and reboot the system 4 If the error code persists replace the SCSI cable 5 One at a time reconnect the SCSI devices disconnected in step 3 If the error code returns replace the last SCSI device you reconnected If all SCSI devices have been reattached and the error code...

Page 219: ...CSI controller is integrated 3 Reconnect the SCSI cable disconnected in step 1 and remove all the SCSI devices attached to the cable and reboot the system 4 If the error code persists replace the SCSI cable 5 One at a time reconnect the SCSI devices disconnected in step 3 If the error code returns replace the last SCSI device you reconnected If all SCSI devices have been reattached and the error c...

Page 220: ...SI controller is integrated 3 Reconnect the SCSI cable disconnected in step 1 and remove all the SCSI devices attached to the cable and reboot the system 4 If the error code persists replace the SCSI cable 5 One at a time reconnect the SCSI devices disconnected in step 3 If the error code returns replace the last SCSI device you reconnected If all SCSI devices have been reattached and the error co...

Page 221: ...eplace the SCSI device b Replace the SCSI cable c Replace the SCSI controller 21A0 0002 SCSI DASD test unit ready failed sense data available Before replacing any system components refer to the notes in error code 21A0 0001 1 Replace the media removable media devices 2 Replace the SCSI device 21A0 0003 SCSI DASD send diagnostic failed sense data available Before replacing any system components ref...

Page 222: ...eplace the SCSI device 2 Replace the SCSI cable 3 Replace the SCSI controller 21ED 0002 SCSI changer test unit ready failed sense data available Before replacing any system components refer to the notes in error code 21A0 0001 1 Replace the media 2 Replace the SCSI device 21ED 0003 SCSI changer send diagnostic failed sense data available Before replacing any system components refer to the notes in...

Page 223: ...e 2 Replace the SCSI cable 3 Replace the SCSI controller 21F0 0002 SCSI CD ROM test unit ready failed sense data available Before replacing any system components refer to the notes in error code 21A0 0001 1 Replace the media 2 Replace the SCSI device 21F0 0003 SCSI CD ROM send diagnostic failed sense data available Before replacing any system components refer to the notes in error code 21A0 0001 R...

Page 224: ...ernal wrap test failure Replace the adapter See Checkpoint and Error Code Index on page 165 for location code information related to this error Also see Replacing the Network Adapter on page 163 2201 0001 PCI Auto LANstreamer token ring adapter Adapter failed to complete hardware initialization Replace the adapter See Checkpoint and Error Code Index on page 165 for location code information relate...

Page 225: ... some data partitions may have been preserved Refer to Action under error code 25A80xxx 25A8 0011 Data corruption detected all of NVRAM initialized Refer to Action under error code 25A80xxx 25A8 0012 Data corruption detected some data partitions may have been preserved Refer to Action under error code 25A80xxx 25A8 0100 NVRAM data validation check failed Turn off turn on system unit and retry the ...

Page 226: ...whose SCSI bus ID has been changed from the default setting no longer appearing in the system This can be caused either by removing a SCSI adapter or a problem with a SCSI adapter a Select the SCSI ID utility from the SMS menu s 1 Verify the list of SCSI controllers adapters If the list is not correct suspect a problem with the adapter s installed but not listed 2 Select the option to Save the con...

Page 227: ...describes the DIMM as follows 00 Unrecognized unsupported DIMM 28 512MB DIMM 38 128MB DIMM 58 32MB DIMM 68 256MB DIMM 78 1GB memory DIMM Note Refer to System Memory on page 26 for DIMM configuration rules A DIMM must be replaced with a supported type of DIMM and all DIMMs in a group must be of the same size Check the system error logs to determine the location code associated with the error code C...

Page 228: ...e s of the failing DIMM s If the first character of the error status of any DIMM is 1 2 or 3 but not 0 or 4 this is a suspect DIMM Record its location See System Information Menu on page 382 for more information on the error status of DIMMs 2 If only one DIMM was recorded in step 1 a Replace DIMM b Replace the DIMM group c Replace the memory riser card 3 If more than one DIMM was recorded in step ...

Page 229: ...er to another slot behind a different PCI bus 2 Check for available firmware updates for adapter Apply update if available 3 Run AIX diagnostics on adapter Replace if indicated 4 Replace adapter 5 Check for system firmware updates Apply if update available 6 Replace primary I O backplane Location U0 1 P1 2602 0003 Invalid PCI adapter class code 1 Move adapter to another slot behind a different PCI...

Page 230: ... update available 6 Replace primary I O backplane Location U0 1 P1 2680 0Axy MX PCI bridge BIST Failure The problem is associated with bridge y in I O drawer x Replace I O backplane in I O drawer x Location U0 x P1 See AIX and Physical Location Code Tables in Chapter 1 for location codes 2680 0Cxx Machine check occurred 1 Replace the part identified by the location code associated with this error ...

Page 231: ...1 2803 0002 Bad time date values 1 Set time and date 2 Refer to Action under error code 28030001 2803 0003 RTC not updating not correctable Replace primary I O backplane Location U0 1 P1 2803 0004 RTC operating mode parameters eg data mode changed 1 Set time and date 2 Refer to Action under error code 28030001 2803 0005 RTC battery error 1 Replace the battery Note Password time and date need to be...

Page 232: ...log Location U1 1 P1 C1 2B20 0042 Unknown processor card Remove the unknown processor card 2BA00000 Service processor POST failure Replace primary I O backplane Location U0 1 P1 2BA0 0012 Service processor reports self test failure Replace primary I O backplane Location U0 1 P1 2BA0 0013 Service processor reports bad NVRAM CRC If problem persists replace primary I O backplane Location U0 1 P1 2BA0...

Page 233: ...y Location U1 1 P1 C1 U1 1 P1 M1 U1 1 P1 M2 Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration to isolate the failing memory component 4066 00A0 Scan interface basic assurance tests detected service processor firmware fault Update system firmware 4066 00A1 Scan interface basic assurance tests detected system firmware fault 1 Check for AIX updates 2 Check for ...

Page 234: ...irmware on the CEC was completed correctly but a problem occurred when the firmware tried to communicate outside the CEC Suspect a problem with the RIO interface either cables or adapters 4066 0100 Scan interface basic assurance tests detected memory riser card fault Memory riser card Location U1 1 P1 M2 4066 0101 Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location...

Page 235: ...133 Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 10 4066 0134 Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 8 4066 013D Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 7 x4 4066 01FF Scan interface basic assurance tests detected memory on riser card f...

Page 236: ... P1 M1 12 4066 0224 Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 6 4066 022D Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 5 x4 4066 022D Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 5 x4 4066 0231 Scan interface basic assurance tests detected memo...

Page 237: ...emory DIMM fault Memory DIMM Location U1 1 P1 C1 M3 x2 4066 0331 Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M5 4066 0332 Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M4 4066 033D Scan interface basic assurance tests detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M4 x2 4066 03FF Scan ...

Page 238: ...tion U0 1 P1 1 4066 3283 Scan interface basic assurance tests detected primary RIO ports fault Primary RIO adapter Location U0 1 P1 1 4066 3284 Scan interface basic assurance tests detected PCI controller PHB0 fault 1 RIO adapter Location U0 1 P1 1 2 Primary I O backplane Location U0 1 P1 4066 3285 Scan interface basic assurance tests detected PCI controller PHB1 fault 1 RIO adapter Location U0 1 ...

Page 239: ...diagnostics detected application caused fault Application software 4067 00A5 6xx bus processor runtime diagnostics detected invalid system configuration Verify system components are supported and properly installed 4067 00A6 6xx bus processor runtime diagnostics detected no usable memory 1 Ensure that memory DIMMS and cards are properly installed 2 Go to service processor memory configuration deco...

Page 240: ...4067 0103 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 16 4067 0104 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 2 4067 010D 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 1 x4 4067 0111 6xx bus processor runtime diagnostics detected memory DIMM ...

Page 241: ...ry DIMM fault Memory DIMM Location U1 1 P1 M2 10 4067 0134 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 8 4067 013D 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 7 x4 4067 01FF 6xx bus processor runtime diagnostics detected memory on riser card fault Memory failure on riser card 2 that cannot be ...

Page 242: ...ocessor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 4 4067 021D 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 3 x4 4067 0221 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 11 4067 0222 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Lo...

Page 243: ... bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M8 4067 0302 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M1 4067 030D 6xx bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M1 x2 4067 0311 6xx bus processor runtime diagnostics detected memory DIMM fault Memor...

Page 244: ...7 3102 6xx bus processor runtime diagnostics detected RIO port 1 fault 1 Processor card Location U1 1 P1 C1 2 CEC drawer backplane Location U1 1 P1 4067 3121 6xx bus processor runtime diagnostics detected RIO cable on port 0 fault RIO cable on port 0 Location U1 1 P1 Q3 4067 3122 6xx bus processor runtime diagnostics detected RIO cable on port 1 fault RIO cable on port 1 Location U1 1 P1 Q2 4067 3...

Page 245: ...apter Location U0 1 P1 1 2 Primary I O backplane Location U0 1 P1 4068 0001 Other bus processor runtime diagnostics detected CEC backplane fault CEC backplane Location U1 1 P1 4068 0003 Other bus processor runtime diagnostics detected processor fault All processors Location U1 1 P1 C1 4068 0009 Other bus processor runtime diagnostics detected memory fault All memory Locations U1 1 P1 C1 U1 1 P1 M1...

Page 246: ...n page 384 for more information 3 Go to MAP 1540 Minimum Configuration on page 113 4068 00A7 Other bus processor runtime diagnostics detected hardware problem Go to MAP 1540 Minimum Configuration on page 113 4068 00B0 Other bus processor runtime diagnostics detected bus controller lock unlock failure RIO adapter Location U0 1 P1 1 4068 00B1 Other bus processor runtime diagnostics detected bus cont...

Page 247: ... diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 14 4068 0114 Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 4 4068 011D Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 3 x4 4068 0121 Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1...

Page 248: ...her bus processor runtime diagnostics detected memory riser card fault Memory riser card Location U1 1 P1 M1 4068 0201 Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 15 4068 0202 Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 1 4068 0203 Other bus processor runtime diagnostics detected memory DI...

Page 249: ... memory DIMM fault Memory DIMM Location U1 1 P1 M1 6 4068 022D Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 5 x4 4068 0231 Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 9 4068 0232 Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 7 4068 0233 O...

Page 250: ...tected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M2 x2 4068 0321 Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M6 4068 0322 Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M3 4068 032D Other bus processor runtime diagnostics detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M3 x...

Page 251: ...mary I O drawer Location U0 1 4068 3201 Other bus processor runtime diagnostics detected primary I O backplane fault Primary I O backplane Location U0 1 P1 4068 3280 Other bus processor runtime diagnostics detected primary RIO adapter fault Primary I O adapter Location U0 1 P1 1 4068 3281 Other bus processor runtime diagnostics detected primary RIO port 0 fault 1 Check RIO cable Location U0 1 P1 1...

Page 252: ...onfiguration to isolate the failing memory component 4069 00A0 Memory test detected service processor firmware fault Update system firmware 4069 00A1 Memory test detected system firmware fault 1 Check for AIX updates 2 Check for system firmware update 4069 00A2 Memory test detected service processor firmware processor runtime diagnostics fault Check for system firmware update 4069 00A3 Memory test...

Page 253: ...rmware on the CEC was completed correctly but a problem occurred when the firmware tried to communicate outside the CEC Suspect a problem with the RIO interface either cables or adapters 4069 0100 Memory test detected memory riser card fault Memory riser card Location U1 1 P1 M2 4069 0101 Memory test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 15 4069 0102 Memory test detected memor...

Page 254: ...U1 1 P1 M2 10 4069 0134 Memory test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 8 4069 013D Memory test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 7 x4 4069 01FF Memory test detected memory on riser card fault Memory failure on riser card 2 that cannot be automatically isolated Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration ...

Page 255: ... P1 M1 6 4069 022D Memory test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 5 x4 4069 0231 Memory test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 9 4069 0232 Memory test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 7 4069 0233 Memory test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 10 4069 0234 Memory test detected memory DIMM fault Memory...

Page 256: ...M fault Memory DIMM Location U1 1 P1 C1 M4 4069 033D Memory test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M4 x2 4069 03FF Memory test detected memory on processor card fault Memory failure on processor card that cannot be automatically isolated Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration for further isolation 4069 3101 Memory test det...

Page 257: ...ation U0 1 P1 1 2 Primary I O backplane Location U0 1 P1 4069 3285 Memory Test detected PCI controller PHB1 fault 1 RIO adapter Location U0 1 P1 1 2 Primary I O backplane Location U0 1 P1 4069 3286 Memory Test detected PCI controller PHB2 fault 1 RIO adapter Location U0 1 P1 1 2 Primary I O backplane Location U0 1 P1 406A 0001 Self test detected CEC backplane fault CEC backplane Location U1 1 P1 4...

Page 258: ...onfiguration Menu on page 384 for more information 3 Go to MAP 1540 Minimum Configuration on page 113 406A 00A7 Self test detected hardware problem Go to MAP 1540 Minimum Configuration on page 113 406A 00B0 Self test detected bus controller lock unlock failure RIO adapter Location U0 1 P1 1 406A 00B1 Self test detected bus controller failure RIO adapter bus Location U0 1 P1 1 406A 00B7 Self test d...

Page 259: ... P1 M2 5 406A 0123 Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 12 406A 0124 Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 6 406A 012D Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 5 x4 406A 0131 Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 9 406A 0132 Self test detected memory DIMM fault Memory DIMM Loca...

Page 260: ...cation U1 1 P1 M1 14 406A 0214 Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 4 406A 021D Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 3 x4 406A 0221 Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 11 406A 0222 Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 5 406A 0223 Self test detected memory DIMM fault Memo...

Page 261: ...M Location U1 1 P1 C1 M2 406A 031D Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M2 x2 406A 0321 Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M6 406A 0322 Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M3 406A 032D Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M3 x2 406A 0331 Self test detected memory DIMM ...

Page 262: ...IO adapter Location U0 1 P1 1 406A 3281 Self test detected primary RIO port 0 fault 1 Check RIO cable Location U0 1 P1 1 Q1 2 Primary RIO adapter Location U0 1 P1 1 406A 3282 Self test detected primary RIO port 1 fault 1 Check RIO cable Location U0 1 P1 1 Q2 2 Primary RIO adapter Location U0 1 P1 1 406A 3283 Self test detected primary RIO ports fault Primary RIO adapter Location U0 1 P1 1 406A 328...

Page 263: ...nfiguration on page 113 and run CEC drawer minimum configuration to isolate the failing memory component 406B 00A4 Wire test detected application caused fault Application software 406B 00A5 Wire test detected invalid system configuration Verify system components are supported and properly installed 406B 00A6 Wire test detected no usable memory 1 Ensure that memory DIMMs and cards are properly inst...

Page 264: ... DIMM Location U1 1 P1 M2 2 406B 010D Wire test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 1 x4 406B 0111 Wire test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 13 406B 0112 Wire test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 3 406B 0113 Wire test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 14 406B 0114 Wire test detected memory DIMM fa...

Page 265: ...M1 15 406B 0202 Wire test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 1 406B 0203 Wire test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 16 406B 0204 Wire test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 2 406B 020D Self test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 1 x4 406B 020E Wire test detected memory pair A fault Memory pair A Loc...

Page 266: ...ilure on riser card 1 that cannot be automatically isolated Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration for further isolation 406B 0300 Wire test detected processor card fault Processor card Location U1 1 P1 C1 406B 0301 Wire test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M8 406B 0302 Wire test detected memory DIMM fault Memory DIMM Lo...

Page 267: ... CEC drawer backplane Location U1 1 P1 406B 3121 Wire test detected RIO cable on port 0 fault RIO cable on port 0 Location U1 1 P1 Q3 406B 3122 Wire test detected RIO cable on port 1 fault RIO cable on port 1 Location U1 1 P1 Q2 406B 31FF Wire test detected RIO port fault Processor card Location U1 1 P1 C1 406B 3200 Wire test detected primary I O drawer fault Go to MAP 1540 Minimum Configuration o...

Page 268: ...ons U1 1 P1 C1 U1 1 P1 M1 U1 1 P1 M2 Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration to isolate the failing memory component 406C 00A0 IPL test detected service processor firmware fault Update system firmware 406C 00A1 IPL test detected system firmware fault 1 Check for AIX updates 2 Check for system firmware update 406C 00A2 IPL test detected service proc...

Page 269: ...ssor firmware on the CEC was completed correctly but a problem occurred when the firmware tried to communicate outside the CEC Suspect a problem with the RIO interface either cables or adapters 406C 0100 IPL test detected memory riser card fault Memory riser card Location U1 1 P1 M2 406C 0101 IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 15 406C 0102 IPL test detected memory ...

Page 270: ...cation U1 1 P1 M2 10 406C 0134 IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 8 406C 013D IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 7 x4 406C 01FF IPL detected memory on riser card fault Memory failure on riser card 2 that cannot be automatically isolated Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration for fur...

Page 271: ...ed memory DIMM fault Memory DIMM Location U1 1 P1 M1 12 406C 0224 IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 6 406C 022D IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 5 x4 406C 0231 IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 9 406C 0232 IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 7 406C 0233 IPL test de...

Page 272: ...test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M2 406C 031D IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M2 x2 406C 0321 IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M6 406C 0322 IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M3 406C 032D IPL test detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M3 x2 406...

Page 273: ...0 1 P1 1 406C 3281 IPL detected primary RIO port 0 fault 1 Check RIO cable Location U0 1 P1 1 Q1 2 Primary RIO adapter Location U0 1 P1 1 406C 3282 IPL detected primary RIO port 1 fault 1 Check RIO cable Location U0 1 P1 1 Q2 2 Primary RIO adapter Location U0 1 P1 1 406C 3283 IPL detected primary RIO ports fault Primary RIO adapter Location U0 1 P1 1 406C 3284 IPL detected PCI controller PHB0 faul...

Page 274: ...mum Configuration on page 113 and run CEC drawer minimum configuration to isolate the failing memory component 406D 00A4 Attention handler detected application caused fault Application software 406D 00A5 Attention handler detected invalid system configuration Verify system components are supported and properly installed 406D 00A6 Attention handler detected no usable memory 1 Ensure that memory DIM...

Page 275: ...10D Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 1 x4 406D 0111 Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 13 406D 0112 Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 3 406D 0113 Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 14 406D 0114 Attention handler detected memory D...

Page 276: ... 0202 Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 1 406D 0203 Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 16 406D 0204 Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 2 406D 020D Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 1 x4 406D 020E Attention handler detected memory ...

Page 277: ... card 1 that cannot be automatically isolated Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration for further isolation 406D 0300 Attention handler detected processor card fault Processor card Location U1 1 P1 C1 406D 0301 Attention handler detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M8 406D 0302 Attention handler detected memory DIMM fault Memo...

Page 278: ...EC drawer backplane Location U1 1 P1 406D 3121 Attention handler detected RIO cable on port 0 fault RIO cable on port 0 Location U1 1 P1 Q3 406D 3122 Attention handler detected RIO cable on port 1 fault RIO cable on port 1 Location U1 1 P1 Q2 406D 31FF Attention handler detected RIO port fault Processor card Location U1 1 P1 C1 406D 3200 Attention handler detected primary I O drawer fault Go to MA...

Page 279: ... C1 U1 1 P1 M1 U1 1 P1 M2 Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration to isolate the failing memory component 406E 00A0 Scan control routines detected service processor firmware fault Update system firmware 406E 00A1 Scan control routines detected system firmware fault 1 Check for AIX updates 2 Check for system firmware update 406E 00A2 Scan control ro...

Page 280: ...e CEC was completed correctly but a problem occurred when the firmware tried to communicate outside the CEC Suspect a problem with the RIO interface either cables or adapters 406E 0100 Scan control routine detected memory riser card fault Memory riser card Location U1 1 P1 M2 406E 0101 Scan control routine detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 15 406E 0102 Scan control routine...

Page 281: ...406E 0134 Scan control routine detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 8 406E 013D Scan control routine detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 7 x4 406E 01FF Scan control routine detected memory on riser card fault Memory failure on riser card 2 that cannot be automatically isolated Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum c...

Page 282: ...n U1 1 P1 M1 6 406E 022D Scan control routine detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 5 x4 406E 0231 Scan control routine detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 9 406E 0232 Scan control routine detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 7 406E 0233 Scan control routine detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 10 406E 0234 Sca...

Page 283: ...lt Memory DIMM Location U1 1 P1 C1 M4 406E 033D Scan control routine detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M4 x2 406E 03FF Scan control routine detected memory on processor card fault Memory failure on processor card that cannot be automatically isolated Go to MAP 1540 Minimum Configuration on page 113 and run CEC drawer minimum configuration for further isolation 406E 3101 Sc...

Page 284: ...ary I O backplane Location U0 1 P1 406E 3285 Scan control routine detected PCI controller PHB1 fault 1 RIO adapter Location U0 1 P1 1 2 Primary I O backplane Location U0 1 P1 406E 3286 Scan control routine detected PCI controller PHB2 fault 1 RIO adapter Location U0 1 P1 1 2 Primary I O backplane Location U0 1 P1 406F 0001 Error code generation logging detected CEC backplane fault CEC backplane Lo...

Page 285: ... Deconfiguration Menu on page 384 for more information 3 Go to MAP 1540 Minimum Configuration on page 113 406F 00A7 Error code generation logging detected hardware problem Go to MAP 1540 Minimum Configuration on page 113 406F 00B0 Error code generation logging detected bus controller lock unlock failure RIO adapter Location U0 1 P1 1 406F 00B1 Error code generation logging detected bus controller ...

Page 286: ...U1 1 P1 M2 11 406F 0122 Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 5 406F 0123 Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 12 406F 0124 Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 M2 6 406F 012D Error code generation logging detected memory DIMM fault Memory DIMM Loc...

Page 287: ...de generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 14 406F 0214 Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 4 406F 021D Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 3 x4 406F 0221 Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 M1 11 406F 0222...

Page 288: ...ging detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M2 406F 031D Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M2 x2 406F 0321 Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M6 406F 0322 Error code generation logging detected memory DIMM fault Memory DIMM Location U1 1 P1 C1 M3 406F 032D Error code gen...

Page 289: ...de generation logging detected primary RIO port 0 fault 1 Check RIO cable Location U0 1 P1 1 Q1 2 Primary RIO adapter Location U0 1 P1 1 406F 3282 Error code generation logging detected primary RIO port 1 fault 1 Check RIO cable Location U0 1 P1 1 Q2 2 Primary RIO adapter Location U0 1 P1 1 406F 3283 Error code generation logging detected primary RIO ports fault Primary RIO adapter Location U0 1 P...

Page 290: ...essor fault Processor card Location U1 1 P1 C1 4506 24A4 Memory system and scan interface basic assurance tests detected 6W processor fault Processor card Location U1 1 P1 C1 4506 25BB Memory system and scan interface basic assurance tests detected 1W processor fault 1W Processor card Location U1 1 P1 C1 4506 25BD Memory system and scan interface basic assurance tests detected 2W processor fault 2...

Page 291: ... U1 1 P1 C1 2 CEC backplane Location U1 1 P1 4506 285D Memory system and scan interface basic assurance tests detected fan controller card fault Fan controller card Locations U0 1 X2 U1 1 X2 4506 288D Memory system and scan interface basic assurance tests detected memory riser fault 1 Go to service processor memory configuration deconfiguration menu to verify memory DIMMs state See Memory Configur...

Page 292: ...1 M2 n U1 1 P1 C1 Mn 4506 303A Memory system and scan interface basic assurance tests detected 1GB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4506 51AA Memory system and scan interface basic assurance tests detected 645W AC power supply fault 645W AC power supply Locations U1 1 V1 U1 1 V2 4506 51AB Memory system and scan interface basic assurance tests detected 645W D...

Page 293: ...C1 4507 24A3 Memory system and 6xx bus processor runtime diagnostics detected 4W processor fault Processor card Location U1 1 P1 C1 4507 24A4 Memory system and 6xx bus processor runtime diagnostics detected 6W processor fault Processor card Location U1 1 P1 C1 4507 25BB Memory system and 6xx bus processor runtime diagnostics detected 1W processor card fault 1W Processor card Location U1 1 P1 C1 45...

Page 294: ... 283A Memory system and 6xx bus processor runtime diagnostics detected CEC backplane fault 1 Processor card Location U1 1 P1 C1 2 CEC backplane Location U1 1 P1 4507 285D Memory system and 6xx bus processor runtime diagnostics detected fan controller card fault Fan controller card Location U0 1 X2 Location U1 1 X2 4507 288D Memory system and 6xx bus processor runtime diagnostics detected memory ri...

Page 295: ...07 301F Memory system and scan interface basic assurance tests detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4507 303A Memory system and 6xx bus processor runtime diagnostics detected 1GB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4507 51AA Memory system and 6xx bus processor runtime diagnostics detected 645W AC power supply f...

Page 296: ...mory system and other bus processor runtime diagnostics detected 2W processor fault Processor card Location U1 1 P1 C1 4508 24A3 Memory system and other bus processor runtime diagnostics detected 4W processor fault Processor card Location U1 1 P1 C1 4508 24A4 Memory system and other bus processor runtime diagnostics detected 6W processor fault Processor card Location U1 1 P1 C1 4508 25BB Memory sy...

Page 297: ...untime diagnostics detected secondary I O backplane fault Secondary I O backplane Location U0 2 P1 4508 283A Memory system and other bus processor runtime diagnostics detected CEC backplane fault 1 Processor card Location U1 1 P1 C1 2 CEC backplane Location U1 1 P1 4508 285D Memory system and other bus processor runtime diagnostics detected fan controller card fault Fan controller card Locations U...

Page 298: ...C1 Mn 4508 301F Memory system and other bus processor runtime diagnostics detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4508 303A Memory system and other bus processor runtime diagnostics detected 1GB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4508 51AA Memory system and other bus processor runtime diagnostics detected 645W AC...

Page 299: ...rocessor fault Processor card Location U1 1 P1 C1 4509 25BB Memory system and memory test detected 1W processor card fault 1W Processor card Location U1 1 P1 C1 4509 25BD Memory system and memory test detected 2W processor card fault 2W Processor card Location U1 1 P1 C1 4509 25BE Memory system and memory test detected 4W processor card fault 4W Processor card Location U1 1 P1 C1 4509 25BF Memory ...

Page 300: ...ion menu to verify memory DIMMs state See Memory Configuration Deconfiguration Menu on page 384 for more information 2 Memory riser card Locations U1 1 P1 M1 U1 1 P1 M2 4509 2A00 Memory system and memory test detected 6W processor fault Processor card Location U1 1 P1 C1 4509 300A Memory system and memory test detected 32MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4...

Page 301: ... U1 1 V1 U1 1 V2 4509 51AC Memory system and memory test detected 595W AC power supply fault 595W AC power supply Locations U0 1 V1 U0 1 V2 4509 51AD Memory system and memory test detected 595W DC power supply fault 595W DC power supply Locations U0 1 V1 U0 1 V2 450A 244C Memory system and self test detected 1W processor fault Processor card Location U1 1 P1 C1 450A 244D Memory system and self tes...

Page 302: ...0A 25CB 1W processor card fault Replace the processor card Location U1 1 P1 C1 450A 25EA 4W processor card fault Replace the processor card Location U1 1 P1 C1 450A 25EB 2W processor card fault Replace the processor card Location U1 1 P1 C1 450A 25F2 6W processor card fault Replace the processor card Location U1 1 P1 C1 450A 263D Memory system and self test detected dummy riser card fault Dummy ri...

Page 303: ...lt Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450A 300B Memory system and self test detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450A 300C Memory system and self test detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450A 300D Memory system and self test detected 512MB stacked DIMM fault Memory DIMM...

Page 304: ... and wire test detected 2W processor fault Processor card Location U1 1 P1 C1 450B 244E Memory system and wire test detected 4W processor fault Processor card Location U1 1 P1 C1 450B 244F Memory system and wire test detected 1W processor fault Processor card Location U1 1 P1 C1 450B 248B Memory system and wire test detected primary I O drawer operator panel Operator panel Location U0 1 L1 450B 24...

Page 305: ... wire test detected RIO adapter fault RIO adapter Location U0 1 P1 1 450B 271A Memory system and wire test detected primary I O backplane fault Primary I O backplane Location U0 1 P1 450B 271D Memory system and wire test detected secondary I O backplane fault Secondary I O backplane Location U0 2 P1 450B 283A Memory system and wire test detected CEC backplane fault 1 Processor card Location U1 1 P...

Page 306: ... P1 M2 n U1 1 P1 C1 Mn 450B 300E Memory system and wire test detected 512MB unstacked DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450B 301F Memory system and wire test detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450B 303A Memory system and wire test detected 1GB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 ...

Page 307: ...U1 1 P1 C1 450C 24A3 Memory system and IPL detected 4W processor fault Processor card Location U1 1 P1 C1 450C 24A4 Memory system and IPL detected 6W processor fault Processor card Location U1 1 P1 C1 450C 25BB Memory system and IPL detected 1W processor card fault 1W Processor card Location U1 1 P1 C1 450C 25BD Memory system and IPL detected 2W processor card fault 2W Processor card Location U1 1...

Page 308: ...t Fan controller card Locations U0 1 X2 U1 1 X2 450C 288D Memory system and IPL detected memory riser fault 1 Go to service processor memory configuration deconfiguration menu to verify memory DIMMs state See Memory Configuration Deconfiguration Menu on page 384 for more information 2 Memory riser card Locations U1 1 P1 M1 U1 1 P1 M2 450C 2A00 Memory system and IPL detected 6W processor fault Proc...

Page 309: ...t 645W AC power supply Locations U1 1 V1 U1 1 V2 450C 51AB Memory system and IPL detected 645W DC power supply fault 645W DC power supply Locations U1 1 V1 U1 1 V2 450C 51AC Memory system and IPL detected 595W AC power supply fault 595W AC power supply Locations U0 1 V1 U0 1 V2 450C 51AD Memory system and IPL detected 595W DC power supply fault 595W DC power supply Locations U0 1 V1 U0 1 V2 450D 2...

Page 310: ...d 4W processor card fault 4W Processor card Location U1 1 P1 C1 450D 25BF Memory system and attention handler detected 6W processor card fault 6W Processor card Location U1 1 P1 C1 450D 25CB 1W processor card fault Replace the processor card Location U1 1 P1 C1 450D 25EA 4W processor card fault Replace the processor card Location U1 1 P1 C1 450D 25EB 2W processor card fault Replace the processor c...

Page 311: ...Memory system and attention handler detected 32MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450D 300B Memory system and attention handler detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450D 300C Memory system and attention handler detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450D 300D...

Page 312: ... C1 450E 244D Memory system and scan control routines detected 2W processor fault Processor card Location U1 1 P1 C1 450E 244E Memory system and scan control routines detected 4W processor fault Processor card Location U1 1 P1 C1 450E 244F Memory system and scan control routines detected 1W processor fault Processor card Location U1 1 P1 C1 450E 248B Memory system and scan control routines detecte...

Page 313: ... P1 C1 450E 25F2 6W processor card fault Replace the processor card Location U1 1 P1 C1 450E 263D Memory system and scan control routines detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 450E 2687 Memory system and scan control routines detected RIO adapter fault RIO adapter Location U0 1 P1 1 450E 271A Memory system and scan control routines detected primary I O ba...

Page 314: ...ult Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450E 300B Memory system and scan control routines detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450E 300C Memory system and scan control routines detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450E 300D Memory system and scan control routines detected...

Page 315: ...and error code generation logging detected 1W processor fault Processor card Location U1 1 P1 C1 450F 244D Memory system and error code generation logging detected 2W processor fault Processor card Location U1 1 P1 C1 450F 244E Memory system and error code generation logging detected 4W processor fault Processor card Location U1 1 P1 C1 450F 244F Memory system and error code generation logging det...

Page 316: ...t Replace the processor card Location U1 1 P1 C1 450F 25EB 2W processor card fault Replace the processor card Location U1 1 P1 C1 450F 25F2 6W processor card fault Replace the processor card Location U1 1 P1 C1 450F 263D Memory system and error code generation logging detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 450F 2687 Memory system and error code generation ...

Page 317: ...IMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450F 300B Memory system and error code generation logging detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450F 300C Memory system and error code generation logging detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 450F 300D Memory system and error code generation logg...

Page 318: ...I O system and scan interface basic assurance tests detected 1W processor fault Processor card Location U1 1 P1 C1 4606 244D I O system and scan interface basic assurance tests detected 2W processor fault Processor card Location U1 1 P1 C1 4606 244E I O system and scan interface basic assurance tests detected 4W processor fault Processor card Location U1 1 P1 C1 4606 244F I O system and scan inter...

Page 319: ...W Processor card Location U1 1 P1 C1 4606 263D I O system and scan interface basic assurance tests detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 4606 2687 I O system and scan interface basic assurance tests detected RIO adapter fault RIO adapter Location U0 1 P1 1 4606 271A I O system and scan interface basic assurance tests detected primary I O backplane fault P...

Page 320: ...MM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4606 300B I O system and scan interface basic assurance tests detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4606 300C I O system and scan interface basic assurance tests detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4606 300D I O system and scan interface basic a...

Page 321: ...system and 6xx bus processor runtime diagnostics detected 1W processor fault Processor card Location U1 1 P1 C1 4607 244D I O system and 6xx bus processor runtime diagnostics detected 2W processor fault Processor card Location U1 1 P1 C1 4607 244E I O system and 6xx bus processor runtime diagnostics detected 4W processor fault Processor card Location U1 1 P1 C1 4607 244F I O system and 6xx bus pro...

Page 322: ...d fault 6W Processor card Location U1 1 P1 C1 4607 263D I O system and 6xx bus processor runtime diagnostics detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 4607 2687 I O system and 6xx bus processor runtime diagnostics detected RIO adapter fault RIO adapter Location U0 1 P1 1 4607 271A I O system and 6xx bus processor runtime diagnostics detected primary I O backp...

Page 323: ...ons U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4607 300B I O system and 6xx bus processor runtime diagnostics detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4607 300C I O system and 6xx bus processor runtime diagnostics detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4607 300D I O system and 6xx bus processor runtime dia...

Page 324: ... U0 1 V1 U0 1 V2 4608 244C I O system and other bus processor runtime diagnostics detected 1W processor fault Processor card Location U1 1 P1 C1 4608 244D I O system and other bus processor runtime diagnostics detected 2W processor fault Processor card Location U1 1 P1 C1 4608 244E I O system and other bus processor runtime diagnostics detected 4W processor fault Processor card Location U1 1 P1 C1...

Page 325: ...Processor card Location U1 1 P1 C1 4608 263D I O system and other bus processor runtime diagnostics detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 4608 2687 I O system and other bus processor runtime diagnostics detected RIO adapter fault RIO adapter Location U0 1 P1 1 4608 271A I O system and other bus processor runtime diagnostics detected primary I O backplane ...

Page 326: ... Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4608 300B I O system and other bus processor runtime diagnostics detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4608 300C I O system and other bus processor runtime diagnostics detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4608 300D I O system and other bus processo...

Page 327: ...ult Processor card Location U1 1 P1 C1 4609 244D I O system and memory test detected 2W processor fault Processor card Location U1 1 P1 C1 4609 244E I O system and memory test detected 4W processor fault Processor card Location U1 1 P1 C1 4609 244F I O system and memory test detected 1W processor fault Processor card Location U1 1 P1 C1 4609 248B I O system and memory test detected primary I O dra...

Page 328: ...plane Location U0 2 P1 4609 283A I O system and memory test detected CEC backplane fault 1 Processor card Location U1 1 P1 C1 2 CEC backplane Location U1 1 P1 4609 285D I O system and memory test detected fan controller card fault Fan controller card Locations U0 1 X2 U1 1 X2 4609 288D I O system and memory test detected memory riser fault 1 Go to service processor memory configuration deconfigura...

Page 329: ... I O system and other bus processor runtime diagnostics detected 1GB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4609 51AA I O system and memory test detected 645W AC power supply fault 645W AC power supply Locations U1 1 V1 U1 1 V2 4609 51AB I O system and memory test detected 645W DC power supply fault 645W DC power supply Locations U1 1 V1 U1 1 V2 4609 51AC I O syst...

Page 330: ...ult 1W Processor card Location U1 1 P1 C1 460A 25BD I O system and self test detected 2W processor card fault 2W Processor card Location U1 1 P1 C1 460A 25BE I O system and self test detected 4W processor card fault 4W Processor card Location U1 1 P1 C1 460A 25BF I O system and self test detected 6W processor card fault 6W Processor card Location U1 1 P1 C1 460A 263D I O system and self test detec...

Page 331: ...MM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460A 300B I O system and self test detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460A 300C I O system and self test detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460A 300D I O system and self test detected 512MB stacked DIMM fault Memory DIMM Lo...

Page 332: ...tem and wire test detected 2W processor fault Processor card Location U1 1 P1 C1 460B 244E I O system and wire test detected 4W processor fault Processor card Location U1 1 P1 C1 460B 244F I O system and wire test detected 1W processor fault Processor card Location U1 1 P1 C1 460B 248B I O system and wire test detected primary I O drawer operator panel Operator panel Location U0 1 L1 460B 24A1 I O...

Page 333: ...tion U0 2 P1 460B 283A I O system and wire test detected CEC backplane fault 1 Processor card Location U1 1 P1 C1 2 CEC backplane Location U1 1 P1 460B 285D I O system and wire test detected fan controller card fault Fan controller card Locations U0 1 X2 U1 1 X2 460B 288D I O system and wire test detected memory riser fault 1 Go to service processor memory configuration deconfiguration menu to ver...

Page 334: ...1 Mn 460B 303A I O system and wire test detected 1GB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460B 51AA I O system and wire test detected 645W AC power supply fault 645W AC power supply Locations U1 1 V1 U1 1 V2 460B 51AB I O system and wire test detected 645W DC power supply fault 645W DC power supply Locations U1 1 V1 U1 1 V2 460B 51AC I O system and wire test det...

Page 335: ...rocessor card Location U1 1 P1 C1 460C 25BD I O system and IPL detected 2W processor card fault 2W Processor card Location U1 1 P1 C1 460C 25BE I O system and IPL detected 4W processor card fault 4W Processor card Location U1 1 P1 C1 460C 25BF I O system and IPL test detected 6W processor card fault 6W Processor card Location U1 1 P1 C1 460C 263D I O system and IPL detected dummy riser card fault ...

Page 336: ...detected 32MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460C 300B I O system and IPL detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460C 300C I O system and IPL detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460C 300D I O system and IPL detected 512MB stacked DIMM fault Memory DIMM Loca...

Page 337: ...or card Location U1 1 P1 C1 460D 244E I O system and attention handler detected 4W processor fault Processor card Location U1 1 P1 C1 460D 244F I O system and attention handler detected 1W processor fault Processor card Location U1 1 P1 C1 460D 248B I O system and attention handler detected primary I O drawer operator panel Operator panel Location U0 1 L1 460D 24A1 I O system and attention handler...

Page 338: ...plane Location U0 2 P1 460D 283A I O system and attention handler detected CEC backplane fault 1 Processor card Location U1 1 P1 C1 2 CEC backplane Location U1 1 P1 460D 285D I O system and attention handler detected fan controller card fault Fan controller card Locations U0 1 X2 U1 1 X2 460D 288D I O system and attention handler detected memory riser fault 1 Go to service processor memory configu...

Page 339: ... attention handler detected 1GB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460D 51AA I O system and attention handler detected 645W AC power supply fault 645W AC power supply Locations U1 1 V1 U1 1 V2 460D 51AB I O system and attention handler detected 645W DC power supply fault 645W DC power supply Locations U1 1 V1 U1 1 V2 460D 51AC I O system and attention handler ...

Page 340: ... Processor card Location U1 1 P1 C1 460E 25BD I O system and scan control routines detected 2W processor card fault 2W Processor card Location U1 1 P1 C1 460E 25BE I O system and scan control routines detected 4W processor card fault 4W Processor card Location U1 1 P1 C1 460E 25BF I O system and scan control routines detected 6W processor card fault 6W Processor card Location U1 1 P1 C1 460E 263D ...

Page 341: ...ory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460E 300B I O system and scan control routines detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460E 300C I O system and scan control routines detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460E 300D I O system and scan control routines detected 512MB stacked D...

Page 342: ...I O system and error code generation logging detected 1W processor fault Processor card Location U1 1 P1 C1 460F 244D I O system and error code generation logging detected 2W processor fault Processor card Location U1 1 P1 C1 460F 244E I O system and error code generation logging detected 4W processor fault Processor card Location U1 1 P1 C1 460F 244F I O system and error code generation logging d...

Page 343: ...t 6W Processor card Location U1 1 P1 C1 460F 263D I O system and error code generation logging detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 460F 2687 I O system and error code generation logging detected RIO adapter fault RIO adapter Location U0 1 P1 1 460F 271A I O system and error code generation logging detected primary I O backplane fault Primary I O backpla...

Page 344: ...emory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460F 300B I O system and error code generation logging detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460F 300C I O system and error code generation logging detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 460F 300D I O system and error code generation loggin...

Page 345: ...assurance tests detected 1W processor fault Processor card Location U1 1 P1 C1 4B26 244D Processor system and scan interface basic assurance tests detected 2W processor fault Processor card Location U1 1 P1 C1 4B26 244E Processor system and scan interface basic assurance tests detected 4W processor fault Processor card Location U1 1 P1 C1 4B26 244F Processor system and scan interface basic assuran...

Page 346: ...lace the processor card Location U1 1 P1 C1 4B26 25EB 2W processor card fault Replace the processor card Location U1 1 P1 C1 4B26 25F2 6W processor card fault Replace the processor card Location U1 1 P1 C1 4B26 263D Processor system and scan interface basic assurance tests detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 4B26 2687 Processor system and scan interface...

Page 347: ... 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B26 300B Processor system and scan interface basic assurance tests detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B26 300C Processor system and scan interface basic assurance tests detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B26 300D Processor system and scan interface basi...

Page 348: ...can interface basic assurance tests detected 595W DC power supply fault 595W DC power supply Locations U0 1 V1 U0 1 V2 U0 2 V1 U0 2 V2 4B27 244C Processor system and 6xx bus processor runtime diagnostics detected 1W processor fault Processor card Location U1 1 P1 C1 4B27 244D Processor system and 6xx bus processor runtime diagnostics detected 2W processor fault Processor card Location U1 1 P1 C1 4...

Page 349: ...d Location U1 1 P1 C1 4B27 25BF Processor system and 6xx bus processor runtime diagnostics detected 6W processor card fault 6W Processor card Location U1 1 P1 C1 4B27 25CB 1W processor card fault Replace the processor card Location U1 1 P1 C1 4B27 25EA 4W processor card fault Replace the processor card Location U1 1 P1 C1 4B27 25EB 2W processor card fault Replace the processor card Location U1 1 P...

Page 350: ... 2A00 Processor system and 6xx bus processor runtime diagnostics detected 6W processor fault Processor card Location U1 1 P1 C1 4B27 300A Processor system and 6xx bus processor runtime diagnostics detected 32MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B27 300B Processor system and 6xx bus processor runtime diagnostics detected 128MB DIMM fault Memory DIMM Locations...

Page 351: ...upply Locations U0 1 V1 U0 1 V2 4B27 51AD Processor system and 6xx bus processor runtime diagnostics detected 595W DC power supply fault 595W DC power supply Locations U0 1 V1 U0 1 V2 4B28 244C Processor system and other bus processor runtime diagnostics detected 1W processor fault Processor card Location U1 1 P1 C1 4B28 244D Processor system and other bus processor runtime diagnostics detected 2W...

Page 352: ...ocessor card Location U1 1 P1 C1 4B28 25BF Processor system and other bus processor runtime diagnostics detected 6W processor card fault 6W Processor card Location U1 1 P1 C1 4B28 25CB 1W processor card fault Replace the processor card Location U1 1 P1 C1 4B28 25EA 4W processor card fault Replace the processor card Location U1 1 P1 C1 4B28 25EB 2W processor card fault Replace the processor card Lo...

Page 353: ...or system and other bus processor runtime diagnostics detected 6W processor fault Processor card Location U1 1 P1 C1 4B28 300A Processor system and other bus processor runtime diagnostics detected 32MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B28 300B Processor system and other bus processor runtime diagnostics detected 128MB DIMM fault Memory DIMM Locations U1 1 P...

Page 354: ...d other bus processor runtime diagnostics detected 595W DC power supply fault 595W DC power supply Locations U0 1 V1 U0 1 V2 4B29 244C Processor system and memory test detected 1W processor fault Processor card Location U1 1 P1 C1 4B29 244D Processor system and memory test detected 2W processor fault Processor card Location U1 1 P1 C1 4B29 244E Processor system and memory test detected 4W processo...

Page 355: ...EB 2W processor card fault Replace the processor card Location U1 1 P1 C1 4B29 25F2 6W processor card fault Replace the processor card Location U1 1 P1 C1 4B29 263D Processor system and memory test detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 4B29 2687 Processor system and memory test detected RIO adapter fault RIO adapter Location U0 1 P1 1 4B29 271A Processor ...

Page 356: ...DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B29 300B Processor system and memory test detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B29 300C Processor system and memory test detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B29 300D Processor system and memory test detected 512MB stacked...

Page 357: ...d Location U1 1 P1 C1 4B2A 244D Processor system and self test detected 2W processor fault Processor card Location U1 1 P1 C1 4B2A 244E Processor system and self test detected 4W processor fault Processor card Location U1 1 P1 C1 4B2A 244F Processor system and self test detected 1W processor fault Processor card Location U1 1 P1 C1 4B2A 248B Processor system and self test detected primary I O draw...

Page 358: ...ssor card Location U1 1 P1 C1 4B2A 25F2 6W processor card fault Replace the processor card Location U1 1 P1 C1 4B2A 263D Processor system and self test detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 4B2A 2687 Processor system and self test detected RIO adapter fault RIO adapter Location U0 1 P1 1 4B2A 271A Processor system and self test detected primary I O backpl...

Page 359: ...stem and self test detected 32MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2A 300B Processor system and self test detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2A 300C Processor system and self test detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2A 300D Processor system and self ...

Page 360: ...d wire test detected 2W processor fault Processor card Location U1 1 P1 C1 4B2B 244E Processor system and wire test detected 4W processor fault Processor card Location U1 1 P1 C1 4B2B 244F Processor system and wire test detected 1W processor fault Processor card Location U1 1 P1 C1 4B2B 248B Processor system and wire test detected primary I O drawer operator panel Operator panel Location U0 1 L1 4...

Page 361: ...re test detected RIO adapter fault RIO adapter Location U0 1 P1 1 4B2B 271A Processor system and wire test detected primary I O backplane fault Primary I O backplane Location U0 1 P1 4B2B 271D Processor system and wire test detected secondary I O backplane fault Secondary I O backplane Location U0 2 P1 4B2B 283A Processor system and wire test detected CEC backplane fault 1 Processor card Location ...

Page 362: ... M2 n U1 1 P1 C1 Mn 4B2B 300E Processor system and wire test detected 512MB unstacked DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2B 301F Processor system and wire test detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2B 303A Processor system and wire test detected 1GB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n...

Page 363: ...n U1 1 P1 C1 4B2C 24A3 Processor system and IPL detected 4W processor fault Processor card Location U1 1 P1 C1 4B2C 24A4 Processor system and IPL detected 6W processor fault Processor card Location U1 1 P1 C1 4B2C 25BB Processor system and IPL detected 1W processor card fault 1W Processor card Location U1 1 P1 C1 4B2C 25BD Processor system and IPL detected 2W processor card fault 2W Processor card...

Page 364: ...t Fan controller card Locations U0 1 X2 U1 1 X2 4B2C 288D Processor system and IPL detected memory riser fault 1 Go to service processor memory configuration deconfiguration menu to verify memory DIMMs state See Memory Configuration Deconfiguration Menu on page 384 for more information 2 Memory riser card Locations U1 1 P1 M1 U1 1 P1 M2 4B2C 2A00 Processor system and IPL detected 6W processor faul...

Page 365: ...W AC power supply Locations U1 1 V1 U1 1 V2 4B2C 51AB Processor system and IPL detected 645W DC power supply fault 645W DC power supply Locations U1 1 V1 U1 1 V2 4B2C 51AC Processor system and IPL detected 595W AC power supply fault 595W AC power supply Locations U0 1 V1 U0 1 V2 4B2C 51AD Processor system and IPL detected 595W DC power supply fault 595W DC power supply Locations U0 1 V1 U0 1 V2 4B...

Page 366: ...Location U1 1 P1 C1 4B2D 25BE Processor system and attention handler detected 4W processor card fault 4W Processor card Location U1 1 P1 C1 4B2D 25BF Processor system and attention handler detected 6W processor card fault 6W Processor card Location U1 1 P1 C1 4B2D 25CB 1W processor card fault Replace the processor card Location U1 1 P1 C1 4B2D 25EA 4W processor card fault Replace the processor car...

Page 367: ...1 M1 U1 1 P1 M2 4B2D 2A00 Processor system and attention handler detected 6W processor fault Processor card Location U1 1 P1 C1 4B2D 300A Processor system and attention handler detected 32MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2D 300B Processor system and attention handler detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn...

Page 368: ... 1 V1 U0 1 V2 4B2E 244C Processor system and scan control routines detected 1W processor fault Processor card Location U1 1 P1 C1 4B2E 244D Processor system and scan control routines detected 2W processor fault Processor card Location U1 1 P1 C1 4B2E 244E Processor system and scan control routines detected 4W processor fault Processor card Location U1 1 P1 C1 4B2E 244F Processor system and scan co...

Page 369: ...essor card fault Replace the processor card Location U1 1 P1 C1 4B2E 25F2 6W processor card fault Replace the processor card Location U1 1 P1 C1 4B2E 263D Processor system and scan control routines detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 4B2E 2687 Processor system and scan control routines detected RIO adapter fault RIO adapter Location U0 1 P1 1 4B2E 271A ...

Page 370: ... Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2E 300B Processor system and scan control routines detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2E 300C Processor system and scan control routines detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2E 300D Processor system and scan control routines de...

Page 371: ...d error code generation logging detected 1W processor fault Processor card Location U1 1 P1 C1 4B2F 244D Processor system and error code generation logging detected 2W processor fault Processor card Location U1 1 P1 C1 4B2F 244E Processor system and error code generation logging detected 4W processor fault Processor card Location U1 1 P1 C1 4B2F 244F Processor system and error code generation logg...

Page 372: ...Replace the processor card Location U1 1 P1 C1 4B2F 25EB 2W processor card fault Replace the processor card Location U1 1 P1 C1 4B2F 25F2 6W processor card fault Replace the processor card Location U1 1 P1 C1 4B2F 263D Processor system and error code generation logging detected dummy riser card fault Dummy riser card Locations U1 1 P1 M1 U1 1 P1 M2 4B2F 2687 Processor system and error code generat...

Page 373: ...ions U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2F 300B Processor system and error code generation logging detected 128MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2F 300C Processor system and error code generation logging detected 256MB DIMM fault Memory DIMM Locations U1 1 P1 M1 n U1 1 P1 M2 n U1 1 P1 C1 Mn 4B2F 300D Processor system and error code generation logg...

Page 374: ...U0 1 V2 4B2F 51AD Processor system and error code generation logging detected 595W DC power supply fault 595W DC power supply Locations U0 1 V1 U0 1 V2 System Firmware Update Messages Table 7 System Firmware Update Messages Error Code Description Action Possible Failing FRU A1FD 0000 Recovery mode entered Information message A1FD 0001 Service processor flash recovery Insert Diskette 1 A1FD 0002 Se...

Page 375: ...dates 3 Primary I O backplane Location U0 1 P1 B006 1408 Service processor program error 1 Update system firmware 2 Check for AIX updates 3 Primary I O backplane Location U0 1 P1 B006 1409 Service processor program error 1 Update system firmware 2 Primary I O backplane Location U0 1 P1 B10F 1000 Service processor DRAM failure Primary I O drawer backplane Location U0 1 P1 B10F 1002 Service processo...

Page 376: ...ry I O drawer backplane Location U0 1 P1 B10F 1670 Service processor flash update failure 1 Retry flash update 2 Primary I O drawer backplane Location U0 1 P1 B10F 1672 Service processor firmware update invalid Call service support B10F 1675 Service processor failure Primary I O drawer backplane Location U0 1 P1 B10F 1681 Service processor firmware update invalid Call service support B10F 1682 Ser...

Page 377: ... termination 1 Reset the system by disconnecting and reconnecting system power 2 Reload system firmware 3 Primary I O backplane Location U0 1 P1 B1xx 460A TOD clock has been reset 1 Set TOD clock 2 Primary I O backplane Location U0 1 P1 B1xx 460B TOD battery failure TOD battery Location U0 1 P1 V3 B1xx 4611 Service processor failure 1 Processor card Location U1 1 P1 C1 2 Primary I O backplane Loca...

Page 378: ... reported by the CEC hardware do not match the machine type and model stored in the VPD module on the operator panel Replace the operator panel location U0 1 L1 Do not swap the VPD module from the old operator panel onto the new operator panel leave the new unprogrammed VPD module on the new operator panel Call service support for instructions on reprogramming the machine type model and system ser...

Page 379: ...CEC backplane Location U1 1 P1 B1xx 4671 Primary I O drawer cooling 1 Check ambient temperature 2 Check air supply to fans 3 Check fans for proper installation and operation 4 Check for any unsupported cards that may be too hot 5 Operator panel Location U0 1 L1 6 I O backplane Location U1 1 P1 B1xx 4672 I O cooling drawer 2 1 Check ambient temperature 2 Check air supply to fans 3 Check fans for pr...

Page 380: ...her possibility is that the operating system was not found during a prior boot attempt To determine if this occurred do the following Look at the AIX error log entry containing B1xx4690 This will be a SCAN_ERROR_CHRP error with an identifier of BFEC0425 In the detail data find the string B1xx4690 If present it will be at byte 60 of the detail data Then go forward 8 bytes after the B1 to byte 68 an...

Page 381: ...ode Index on page 165 If no location code is specified and you have a 4 character checkpoint go to Firmware Checkpoints on page 147 3 If the problem is not resolved call service support B1xx 4692 Operator panel task interface failure 1 Check for system firmware update Location U0 1 P1 Y1 2 Call service support B1xx 4693 Service processor firmware error 1 Check for system firmware updates 2 The typ...

Page 382: ...vice support B1xx 469A System firmware interface 1 Check for system firmware update 2 Call service support B1xx 469B Firmware to I O interface 1 Check for system firmware update 2 Primary I O backplane Location U0 1 P1 B1xx 469C Firmware to I O interface 1 Check for system firmware update 2 Primary I O backplane Location U0 1 P1 B1xx 469E Service processor firmware failure 1 Check for system firmw...

Page 383: ...m is running do the following Examine the AIX error log entry containing B1xx 8FF0 This is a FIRMWARE_EVENT error with an identifier of A6D1BD62 In the detail data find the string B1xx 8FF0 If present it will be at byte 60 of the detail data Move forward 8 bytes to bytes 68 and 69 this is the value of word 13 in the service processor error log B1FD 0013 A firmware update has failed because the upd...

Page 384: ...skette Scan Log Dump Progress Codes Table 9 Scan Log Dump Progress Codes Error Code Description Action Possible Failing FRU D130 xxxx Scan log dump in progress Informational message only As the dump progresses the xxxx characters in the display will change When the scan log dump is complete the system may reboot depending on the reboot policy settings Problem Determination Generated Error Codes Ta...

Page 385: ...blem Determination in the RS 6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 User s Guide Type 101 keyboard M0KB D002 The system did not respond to a keyboard entry This error code is generated by the customer performing Problem Determination in the RS 6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 User s Guide Type 102 keyboard M0KB D003 The system...

Page 386: ...termination in the RS 6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 User s Guide Go to MAP 1520 Power on page 89 M0SC SI00 Unable to load diagnostics This error code is generated by the customer performing Problem Determination in the RS 6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 User s Guide Go to MAP 1540 Minimum Configuration on page 113 M0...

Page 387: ...ndalone diagnostics from the default boot list perform the following procedure 1 Verify with the system administrator and users that all programs may be stopped then do so 2 Turn off the system Note If AIX is running enter the shutdown command 3 Wait until the Power LED stops flashing and remains off then press the power button to turn on the system 4 Immediately insert the diagnostic CD ROM into ...

Page 388: ...rnet Pressing the numeric 5 key on the keyboard causes the system to load standalone diagnostics if a diagnostic CD is present in the CD ROM drive Pressing the numeric 6 key on the keyboard loads online diagnostics from the hard file in the customized service mode boot list No diagnostic CD should be in the CD ROM drive because online diagnostics are typically run from a hard disk Like the default...

Page 389: ...rminals SMS ASCII or graphics terminals Read VPD image from last system boot Y3 Read System POST Errors Y3 Read Service Processor Error Logs Y3 View Progress Indicators from last boot Y3 Power off System Y2 Read NVRAM Y2 Start Talk Mode Y2 Enable Disable Console Mirroring Y2 Setup Reboot Restart Policy Y2 Y1 Enable Disable Modem Y2 Y1 Setup Modem Configuration Y2 Y1 Setup Dial out Phone Numbers Y2...

Page 390: ...S2 Accessing the Service Processor Menus Remotely If your system has a modem connected and is configured for call in see Modem Configuration Menu on page 391 the service processor menus can be accessed remotely as follows 1 With the system powered off call in from a remote terminal 2 The service processor detects ring indicate and prompts you for a password if set When verified the service process...

Page 391: ... the current ASCII terminal as the active console v Read VPD Image from Last System Boot Displays manufacturer vital product data such as serial numbers part numbers and so on that were stored during the system boot prior to the one in progress now v Read Progress Indicators from Last System Boot Displays a number of the boot progress indicators which may include service processor checkpoints IPL ...

Page 392: ...u is a listing containing v Your system s current firmware version v The firmware copyright notice v The system name given to your server during setup You need the firmware version for reference when you either update or repair the functions of your service processor The system name an optional field is the name that your server reports in problem messages This name helps your support team for exa...

Page 393: ...ervice Processor Setup Menu on page 374 for more information v System Power Control Menu See System Power Control Menu on page 378 for more information v System Information Menu See System Information Menu on page 382 for more information v Language Selection Menu See Language Selection Menu on page 389 for more information v Call In Call Out Setup Menu See Call In Call Out Setup Menu on page 390 ...

Page 394: ...l Access Password 3 Enable Disable Console Mirroring Currently Enabled 4 Start Talk Mode 5 OS Surveillance Setup Menu 6 Reset Service Processor 7 Reprogram Flash EPROM Menu 8 Serial Port Snoop Setup Menu 98 Return to Previous Menu 99 Exit from Menus 1 Note Unless otherwise stated in menu responses settings become effective when a menu is exited using option 98 or 99 374 Service Guide ...

Page 395: ...ord to access AIX If the error threshold is reached by someone entering passwords remotely the service processor commands the server to power down to prevent potential security attacks on the server by unauthorized remote users The following table lists what you can access with the privileged access password and the general access password Privileged Access Password General Access Password Resulti...

Page 396: ...r those who are monitoring the session to be able to communicate with each other Selecting this menu item activates the keyboards and displays for such communications while console mirroring is established This is a full duplex link so message interference is possible Alternating messages between users works best v OS Surveillance Setup Menu This menu can be used to set up operating system OS surv...

Page 397: ... menu select option 1 Service Processor Setup Menu then select option 8 Serial Port Snoop Setup Menu SERIAL PORT SNOOP SETUP MENU 1 System reset string Currently Unassigned 2 Snoop Serial Port Currently Unassigned 98 Return to Previous Menu 1 Use the system reset string option to enter the system reset string which resets the machine when it is detected on the main console on serial port 1 Use the...

Page 398: ...ter a temporary power failure Unattended start mode can also be set through the System Management Services SMS menus It is intended to be used on servers that require automatic power on after a power failure For more information see System Power On Methods on page 397 v Ring Indicate Power On Menu RING INDICATE POWER ON MENU 1 Ring indicate power on Currently Enabled 2 Number of rings Currently 3 ...

Page 399: ... Previous Menu 1 Reboot is the process of bringing up the system hardware for example from a system reset or power on Restart is activating the operating system after the system hardware is re initialized Restart must follow a successful reboot Number of reboot attempts If the server fails to successfully complete the boot process it attempts to reboot the number of times specified Values equal to...

Page 400: ... enabled disabled If a restart is necessary due to a system fault you can enable the service processor to call out and report the event This option can be valuable if the number of these events becomes excessive signalling a bigger problem v Power On System Allows immediate power on of the system For other power on methods see Powering On the System on page 427 v Power Off System Allows the user t...

Page 401: ... Services SMS menu Service Mode Boot from Saved List This selection causes the system to perform a service mode boot using the service mode boot list saved in NVRAM If the system boots AIX from the disk drive and AIX diagnostics are loaded on the disk drive AIX boots in service mode to the diagnostics menu Using this option to boot the system is the preferred way to run online diagnostics Service ...

Page 402: ...lays a number of the boot progress indicators which may include service processor checkpoints IPL checkpoints and or AIX configuration codes from the previous system boot This information can be useful in diagnosing system faults The progress indicator codes are listed from top latest to bottom oldest This information is not stored in non volatile storage If the system is powered off using the pow...

Page 403: ...gured by system 4 6 3 3 00 Configured by system 98 Return to Previous Menu 1 Note This table is built from vital product data collected during the last boot sequence The first time the system is powered up or after the system s non volatile RAM NVRAM has been erased this table may be empty The table is rebuilt during the next boot into AIX The fields of the previous table represent the following C...

Page 404: ...scheme used by AIX Consult the AIX documentation before configuring or deconfiguring a processor to ensure that the correct processor is selected The AIX Documentation library is available at the following Web address http www 1 ibm com servers aix library Select Technical Publications AIX documentation is also contained on the AIX Documentation CD The documentation is made accessible by loading t...

Page 405: ... card is present quad A is shown first followed by quads B C and D if present If memory is on a processor card pair A is shown first followed by pairs B C and D if present The menu selection index DIMM number and the DIMM address correspond to the numbers shown in the diagrams Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus on page 386 Memory Riser Card 2 Memory DIMM Location...

Page 406: ...main online If they fail the boot testing they are deconfigured even though Memory Repeat Gard is disabled The failure history of each DIMM is retained If a DIMM with a history of failures is brought back online by disabling Repeat Gard it remains online if it passes testing during the boot process However if Repeat Gard is enabled the DIMM is taken offline again because of its history of failures...

Page 407: ...0 34 13 10 36 11 10 40 9 10 44 7 10 45 5 10 41 3 10 37 1 10 33 2 10 35 4 10 39 6 10 43 8 10 47 10 10 46 12 10 42 14 10 38 Processor Card Memory DIMM Locations for Service Processor Menus 8 3 48 7 3 50 6 3 52 5 3 54 4 3 55 3 3 53 2 3 51 1 3 49 Chapter 7 Using the Service Processor 387 ...

Page 408: ...O drawers blinks in one second intervals The I O type is always shown as two digits in the upper right corner of the display All secondary I O types are 84 Nothing displays on the primary I O drawer operator panel After 20 30 seconds the Power Control Network Utilities Menu redisplays on the console Change I O Type Use this option to change the I O type of the primary I O drawer or secondary I O d...

Page 409: ...rvice processor and system firmware menus and messages are displayed LANGUAGE SELECTION MENU 1 English 2 Francais 3 Deutsch 4 Italiano 5 Espanol 6 Svenska 98 Return to Previous Menu 99 Exit from Menus 1 Note Your ASCII terminal must support the ISO 8859 character set to correctly display languages other than English Chapter 7 Using the Service Processor 389 ...

Page 410: ...Selection Menu see Serial Port Selection Menu on page 392 v Serial Port Speed Setup Menu see Serial Port Speed Setup Menu on page 392 v Telephone Number Setup Menu see Telephone Number Setup Menu on page 393 v Call Out Policy Setup Menu see Call Out Policy Setup Menu on page 394 v Customer Account Setup Menu see Customer Account Setup Menu on page 395 v Call Out Test Menu tests the configuration a...

Page 411: ...upported on serial port 1 S1 and serial port 2 S2 Modem Configuration Menu Port 1 Modem Configuration File Name Port 2 Modem Configuration File Name To make changes First select the port and then the configuration file name Modem Ports 1 Serial port 1 2 Serial port 2 Modem Configuration File Name 5 none 9 modem_z_sp 6 modem_f_sp 10 modem_m1_sp 7 modem_f0_sp 11 modem_m0_sp 8 modem_f1_sp 12 modem_m1...

Page 412: ... If ring indicate power on is already enabled and you try to enable call in a message prompts you for confirmation Refer to the message displayed on the screen Serial Port Speed Setup Menu This menu allows you to set serial port speed to enhance terminal performance or to accommodate modem capabilities Serial Port Speed Setup Menu 1 Serial Port 1 Speed Currently 9600 2 Serial Port 2 Speed Currentl...

Page 413: ...he system administration center computer catcher that receives problem calls from servers Contact your system administrator for the correct telephone number to enter here Until you have that number leave this field unassigned v Digital Pager Telephone Number is the number for a numeric pager carried by someone who responds to problem calls from your server Contact your administration center repres...

Page 414: ...rst successful call out to one of the following numbers in the order listed 1 Service center 2 Customer administrative center 3 Pager If call out policy is set to all the service processor attempts a call out to all of the following numbers in the order listed 1 Service center 2 Customer administrative center 3 Pager v Remote timeout and remote latency are functions of your service provider s catc...

Page 415: ...unt number enter it Otherwise leave this field unassigned v Customer RETAIN Login User ID and Customer RETAIN Login Password apply to a service function to which your service provider may or may not have access Leave these fields unassigned if your service provider does not use RETAIN Service Processor Procedures in Service Mode When the system is in service mode the following service processor pa...

Page 416: ... System Firmware failure Reboot on system failure Local User Function User Interface Local async console Text based menus with NLS Operator Panel messages Power and Miscellaneous Power On Off Configurable Reboot Policy Status and Data Access VPD Error data SP Error data system Service Processor Setup Utilities Passwords Phone numbers Language NLS selection Call In Call Out enable disable System Na...

Page 417: ...tarts when power is restored If the system was powered off when ac loss dc loss in a dc powered system occurred it remains off when power is restored It is recommended that the CEC and I O drawers both receive their ac power dc power in a dc powered system from the same building circuit on the same circuit breaker if not the same electrical outlet box in such a way that primary power cannot be los...

Page 418: ...he boot process completes and control transfers to the operating system OS the service processor can monitor operating system activity see the Set Surveillance Parameters option in the Service Processor Setup Menu If OS activity stops due to a hardware or software induced failure the service processor can initiate a reboot restart process based on the settings in the Service Processor Reboot Resta...

Page 419: ...em loses control and either The Use OS Defined restart policy is set to no OR The Use OS Defined restart policy is set to yes and the operating system has no automatic restart policy The following table describes the relationship among the operating system and service processor restart controls OS Automatic reboot restart after crash setting Service processor to use OS Defined restart policy Servi...

Page 420: ...rrently on the system see Determining the Level of Firmware on the System on page 401 General Information on System Firmware Updates All the types of system firmware that can be reprogrammed are updated at the same time They are v System power control network programming v Service processor programming v IPL programming v Run time abstraction services It is strongly recommended that you create a s...

Page 421: ...he service processor main menu System Firmware Update Using a Locally Available Image To update the system firmware using a locally available image perform the following steps 1 Log in as root user 2 If the directory tmp fwupdate does not exist create it by issuing the following command mkdir tmp fwupdate 3 The firmware update file must be written into the tmp fwupdate directory on the system This...

Page 422: ...Service Processor Menus This procedure requires a set of firmware update diskettes in backup format The service processor menus are available while the system is powered off As a privileged user from the service processor main menu select Service Processor Setup then select Reprogram Flash EPROM Menu The update process requests update diskettes as needed Updating System Firmware from the AIX Servi...

Page 423: ... bad to prevent their being configured on subsequent boots A processor or memory DIMM is marked bad under the following circumstances v A processor or memory DIMM fails built in self test BIST or power on self test POST during boot as determined by the service processor v A processor or memory DIMM causes a machine check or check stop during run time and the failure can be isolated specifically to...

Page 424: ...tbeats Surveillance is available during two phases v System firmware bring up automatic v Operating system run time optional System Firmware Surveillance System firmware surveillance is automatically enabled during system power on It cannot be disabled by the user and the surveillance interval and surveillance delay cannot be changed by the user If the service processor detects no heartbeats durin...

Page 425: ...e is enabled and system firmware has passed control to the operating system and the service processor does not detect any heartbeats from the operating system within the surveillance delay period the service processor assumes the system is hung and takes action according to the reboot restart policy settings See Service Processor Reboot Restart Recovery on page 398 If surveillance is selected from...

Page 426: ...ome modems such as IBM 7857 017 are not designed for the paging function Although they can be used for paging they will return an error message when they do not get the expected response from another modem Therefore even though the paging was successful the error message will cause the service processor to retry continuing to place pager calls for the number of retries specified in the Call Out Po...

Page 427: ...g describes the configuration for console mirroring v Service processor v Modem connected to one serial port and enabled for incoming calls v Local ASCII terminal connected to the other serial port This local terminal can be connected directly to your server or connected through another modem Console mirroring can be started in the following scenarios v Remote session first then local session adde...

Page 428: ... log is coordinated universal time UTC which is also referred to as Greenwich mean time GMT The AIX error log has additional information and time stamps with local time Entering an error number provides nine words of system reference code SRC data an example screen follows Detail 6005 SRC word11 B1004999 word12 0110005D word13 00000000 word14 00000000 word15 00001111 word16 00000 000 word17 B1004A...

Page 429: ...ress Indicator Log B0FF 0539 17 0538 17 0539 17 0538 17 0539 17 0581 0538 17 0539 12 0538 12 0539 0821 01 K1 00 0539 0728 01 R1 00 00 0539 0664 40 60 00 1 0 0539 0777 U0 2 P1 I14 E1 0539 0742 U0 2 P1 I12 E1 0539 0776 U0 2 P1 I10 T1 E139 E1FB E139 E183 Press Return to continue or x to return to menu EAA1 U0 1 P1 I14 E172 U0 1 P1 E172 U0 1 P1 I14 E172 U0 1 P1 94BB 9109 9380 9108 9107 9106 9105 9118 ...

Page 430: ... code areas v Service processor unattended start mode checks To assist fault recovery If unattended start mode is set the service processor automatically reboots the server The service processor does not wait for user input or a power on command but moves through the phase and into the bring up phase Access the system management services SMS menus or the service processor menus to reset the unatte...

Page 431: ...essor checks to see if the previous boot attempt failed If the specified number of failures is detected the service processor displays an error code and places an outgoing call to notify an external party if the user has enabled this option v Dial out The service processor can dial a preprogrammed telephone number in the event of a boot failure The service processor issues an error report with the...

Page 432: ...mmands The service processor responds to any command issued by the system processor v Run time surveillance heartbeat monitoring If the device driver is installed and surveillance enabled the service processor monitors the system heartbeat If the heartbeat times out the service processor places an outgoing call This is different from the bring up phase scenario where the specified number of reboot...

Page 433: ... will be lines of text in the form of repeated logos 3 After the banner screen is displayed the POST indicator words memory keyboard network scsi and speaker appear across the bottom of the screen Press the numeric 1 key after the word keyboard appears and before the last word speaker appears For more information on the POST indicator words refer to POST Indicators on page 6 Note The System Manage...

Page 434: ...ystem Management Services menus After the password is set both the service processor and System Management Services automatically use the same password The password is limited to eight characters Remove Privileged Access Password If you previously had set a privileged access password and want to remove it select Remove Privileged Access Password Note If you forget your password you must shut down ...

Page 435: ... to as Greenwich Mean Time GMT The AIX error log has more information available and time stamps with your local time Remote Initial Program Load Setup This option allows you to enable and set up the remote startup of your system You must first specify the network parameters as shown in the following screen Network Parameters 1 IP Parameters 2 Adapter Parameters 3 Ping X Exit Note Some applications...

Page 436: ...146 162 2 Server IP Address 9 3 146 171 3 Gateway IP Address 0 0 0 0 4 Subnet Mask 255 255 255 0 X Exit To set an address using this menu do the following 1 Type the number of the selection 1 2 3 or 4 2 Enter the address on the next screen Attention If the client system and the server are on the same subnet set the gateway IP address to 0 0 0 0 416 Service Guide ...

Page 437: ...ken ring 5 P1 I5 T1 0020357a9105 3 ethernet Integrated P1 E1 0060949d7ac5 4 ethernet 2 P1 I2 E1 0004ac5e692b 5 token ring 3 P1 I3 T1 0004ac634e38 X Exit PRESS ENTER AFTER MAKING A SELECTION Select an adapter on this screen to display configuration menus for that adapter If ethernet is selected you can set parameters that control how the ethernet adapter communicates with the network For example th...

Page 438: ...grated P1 E1 0060949d7ac5 4 ethernet 2 P1 I2 E1 0004ac5e692b 5 token ring 3 P1 I3 T1 0004ac634e38 X Exit PRESS ENTER AFTER MAKING A SELECTION After determining which adapter to use to ping the remote system you must provide the addresses needed to communicate with the remote system Select the appropriate device from the Ping menu to display a screen similar to the following PING IP Address 1 Clien...

Page 439: ...onger boots after setting this value access this utility again and increase the value It is also possible that adding disk drives can cause similar symptoms Changing this value changes the surge current requirements on the system As you increase the value the surge current requirements on the system are decreased Select Console Select this option to define which display is used by the system for s...

Page 440: ...ommand under AIX with the appropriate parameters See the bootlist command in your AIX documentation The AIX Documentation library is available at the following Web address http www 1 ibm com servers aix library Select Technical Publications AIX documentation is also contained on the AIX Documentation CD The documentation is made accessible by loading the documentation CD onto the hard disk or by m...

Page 441: ...ure 3rd Boot Device 6 Configure 4th Boot Device 7 Configure 5th Boot Device X Exit Display Current Settings Lists the current order of devices in the boot list The following is an example of this screen Current Boot Sequence 1 Diskette 2 SCSI CD ROM loc P1 Z1 A1 3 SCSI 9100 MB Harddisk loc P1 Z1 A5 4 Ethernet loc P1 I4 E1 5 None X Exit Restore Default Settings Restores the boot list to the followi...

Page 442: ...P1 I4 E1 3 Token Ring loc P1 I5 T1 4 2 SCSI CD ROM loc P1 Z1 A1 5 3 SCSI 9100 MB Harddisk loc P1 Z1 A5 X Exit OK Prompt Provides access to the open firmware command prompt This option should only be used by service personnel to obtain additional debug information Multiboot Startup OFF Toggles between off and on to select whether Multiboot menu starts automatically on startup 422 Service Guide ...

Page 443: ...an English your ASCII terminal must support the ISO 8859 character set OK Prompt This option provides access to the open firmware command prompt This option should only be used by service personnel to obtain additional debug information Exiting System Management Services After you have finished using the System Management Services type x at the utilities menu to exit the System Management Services...

Page 444: ...424 Service Guide ...

Page 445: ...ystem ensure that the power cables for those devices are unplugged before the signal cables are connected If possible disconnect all power cables from the existing system before you add a device Use one hand when possible to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials During an electrical storm do not connect cable...

Page 446: ...from the antistatic bag until you are ready to install the device in the system unit v With the device still in its antistatic bag touch it to a metal frame of the system v Grasp cards and boards by the edges Hold drives by the frame Avoid touching the solder joints or pins v If you need to lay the device down while it is out of the antistatic bag lay it on the antistatic bag Before picking it up ...

Page 447: ...a slow rate v The CEC drawer power LED will start blinking at a slow rate v If a secondary I O drawer is present its power LED will go off 3 Disconnect the ac power cords from the drawers Powering On the System Perform the following steps to power on the CEC drawer and attached I O drawers 1 Open the rack door Look for OK in the primary operator panel display which indicates that the system is in ...

Page 448: ...the LEDs associated with the I O drawer PCI slots These LEDs are located at the rear of the I O drawer One LED is associated with each PCI slot 1 2 3 4 5 6 14 13 12 11 10 9 8 7 P1 LED PCI Slot LED Indication PCI Slot Status Definition Off Off Slot power is off It is safe to remove or replace an adapter On not flashing On Slot power is on Do not remove or replace an adapter Flashing slowly one flas...

Page 449: ...le results in the data files and the next IPL will take longer to complete a Open the rack door b Press the power button on the primary I O drawer operator panel The primary I O drawer operator panel Power LED starts blinking at a fast rate B0FF appears in the primary operator panel display When the power off sequence is complete the system will go into standby mode as evidenced by v OK displays i...

Page 450: ...O board 8 If you are installing another adapter in this slot follow the instructions given under Replacement below 9 If you are not installing another adapter in this slot place a blank slot cover in the adapter slot and then lower the plastic stop over the adapter bracket Rotate the locking latch clockwise until it clicks into the locked position 10 Install all covers that you removed earlier and...

Page 451: ... top cover from the drawer 3 Determine the slot from which you are removing the adapter 4 Ensure that any processes or applications that might use the adapter are stopped Note Removing a hot pluggable PCI adapter requires the system administrator to take the PCI adapter offline before performing any PCI adapter hot plug procedures Before taking an adapter offline the devices attached to the adapte...

Page 452: ...ly grasp the adapter by the edges and pull it straight out from the I O board 18 Replace the adapter in the adapter slot Carefully grasp the adapter by the edges and align the adapter in the slot guides Insert the adapter fully into the adapter slot connector If you are installing a full length adapter ensure that both ends of the adapter engage the card guides 19 Lower the plastic stop over the a...

Page 453: ...d a Hot Plug Adapter window displays 5 See the PCI Adapter Placement Reference order number SA38 0538 for adapter placement information Then select an empty PCI slot for the adapter 6 Select the appropriate empty PCI slot from the ones listed on the screen and press Enter 7 Turn the locking latch lift the plastic stop and remove the blank cover 8 Follow the instructions on the screen to install th...

Page 454: ...e rack unit b Loosen the two thumbscrews that attach the front bezel to the drawer c Grasp both sides of the front bezel and pull the bezel off the drawer d If you have not already done so open the rear door of the rack unit e If present remove the two retaining screws that secure the drawer to the rails Refer to Rear Service Position on page 465 f Ensure that the cables do not restrain drawer mov...

Page 455: ...w the instructions that display on the screen until you are instructed to remove the adapter 15 When you are instructed to remove the adapter from the adapter slot disconnect any cables that are connected to the adapter being removed 16 Turn the locking latch and lift the plastic stop for the adapter 17 Carefully grasp the adapter by the edges and pull it straight out from the I O board 18 If you ...

Page 456: ...s publication is available at the following Web address http www 1 ibm com servers aix library Select Technical Publications This publication is also contained on the AIX Documentation CD The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD ROM drive To access the hot plug menus do the following 1 Log in as root user 2 At the comma...

Page 457: ...te See I O Drawer PCI Slot LED Definitions on page 428 Unconfigure a Device Allows the user to put an existing PCI adapter into the Defined state if the device is no longer in use This step must be completed successfully before starting any removal or replacement operation If this step fails the customer must take action to release the device Configure a Defined Device Allows a new PCI adapter to ...

Page 458: ...onfigure or diagnose the adapter v If you receive a failure message indicating a hardware error the problem might be either the adapter or the PCI slot Isolate the problem by retrying the operation in a different PCI slot or trying a different adapter in the slot If you determine that you have failing hardware call your service representative 438 Service Guide ...

Page 459: ...n the processor card You must first remove the processor card to access the memory DIMMs Refer to One Way Processor Card Memory DIMM Locations on page 22 for memory DIMM locations 4 Pull up on the release latches and carefully pull the card out of the slot 5 Locate the memory DIMM connectors and determine which memory DIMMs you want to remove Refer to Memory Riser Card and Memory DIMM Locations on...

Page 460: ...ize static electrical charges and then pick up the memory DIMM 2 Locate the memory DIMM connector on the memory card 3 Insert the memory DIMM firmly into the connector Locking Tabs 4 Secure the memory DIMM with the locking tabs located at each end of the connector 5 Replace the memory card into the system unit 440 Service Guide ...

Page 461: ...EC drawer in the rear service position as described in Rear Service Position on page 465 3 Remove the two thumbscrews and remove the back cover 4 Pull up on the release latches and carefully pull the card out of the slot Replacement Replace in reverse order Chapter 9 Removal and Replacement Procedures 441 ...

Page 462: ...ap button out on the fan you want to remove Snap Button Fan 7 Snap Button Fan 8 3 Remove the fan Replacement Replace in reverse order Attention After hot plugging a CEC fan wait at least 5 minutes and then examine the system error logs to make sure CEC fan errors are not being logged 442 Service Guide ...

Page 463: ...ect and label all cables from the rear of the assembly 4 Remove the two thumbscrews and remove the back cover Back Cover 5 Remove the memory riser cards See Memory Riser Cards and Memory DIMMs on page 439 6 Remove the processor card See Processor Card on page 441 7 Remove the screws from the card cage assembly and remove the assembly Card Cage Assembly Chapter 9 Removal and Replacement Procedures ...

Page 464: ...e four backplane connectors V S COMM RIO 1 2 and JTAG at the rear of the backplane assembly 9 Remove the screws from the backplane assembly and remove the backplane assembly Replacement Replace in reverse order 444 Service Guide ...

Page 465: ...ion as described in Rear Service Position on page 465 3 Remove the two thumbscrews and remove the back cover Rear Cover 4 Disconnect and label all cables from the rear of the assembly 5 Remove boot disk drives if installed See Internal Disk Drives on page 456 6 Remove and label adapters See PCI Adapters on page 429 7 Remove two screws from each side of the assembly 8 Disconnect and label all cable...

Page 466: ... by checking the version on the title of the service processor main menu If the firmware level is not at the correct level proceed as follows v Reprogram all system EPROMs using the Service Processor Setup Menu and selecting Reprogram Flash EPROM Menu option 7 4 The service processor settings have been set to default values These settings must be restored to their original settings if they were no...

Page 467: ...in Rear Service Position on page 465 3 Remove the two thumbscrews and remove the back cover Rear Cover 4 Disconnect all cables from the card assembly 5 Remove the screw and remove the retainer bracket from the rear release latch 6 Pull up on the release latches and carefully pull the card out of the slot Latches Chapter 9 Removal and Replacement Procedures 447 ...

Page 468: ...Replacement Replace in reverse order 448 Service Guide ...

Page 469: ...Service Position on page 466 4 Remove the power supplies as described in Power Supplies and Power Supply Fan Assemblies on page 452 5 Loosen the two screws from the center cover and remove the cover 6 Remove all the cables from the power distribution board 7 Remove the screws from the power distribution board Power Distribution Board 8 Remove the power distribution board Replacement Replace in rev...

Page 470: ...s from the I O tray 6 Remove the two screws from each side of the I O drawer board assembly 7 Disconnect the miscellaneous power cable from PCI board connector J21 8 Slide the I O drawer board assembly to the rear to disconnect the assembly from the power distribution board bus bar 9 Place the I O drawer in the front service position as described in Front Service Position on page 466 10 Remove the...

Page 471: ... Remove the media cable tray 13 Remove the screws from the power distribution board Power Distribution Board 14 Remove the power distribution board Replacement Replace in reverse order Chapter 9 Removal and Replacement Procedures 451 ...

Page 472: ...nstall If the power supply or cooling unit is removed for longer than four minutes a shutdown command is issued to the operating system 9 Power supply 1 fan assembly fans 1 and 2 is located on the rear of the primary power supply Power supply 2 fan assembly fans 3 and 4 is located on the rear of the secondary power supply If only one fan in a fan assembly is bad the fan assembly must be replaced P...

Page 473: ... door of the rack unit 2 Loosen the two thumbscrews that attach the front bezel to the drawer 3 Grasp both sides of the front bezel and pull it off the drawer 4 Unplug the power cord from the power supply you are removing 5 Pull the snap button out on the power supply handle 6 Grasp the handle of the power supply and pivot it downward Snap Buttons R 7 Pull the power supply out of the drawer 8 Remo...

Page 474: ...Push to secure fan assembly pull to remove fan assembly Replacement Note The power supply handle must be in the down position for replacement Replace in the reverse order 454 Service Guide ...

Page 475: ...in Power Supplies and Power Supply Fan Assemblies on page 452 v If the LED on the front of the power supply is blinking go to the next step Test Switch 3 Use a pencil to press the test switch on the side of the power supply v If the LED on the front of the power supply is on steady and the internal fan spins the power supply is good and can be returned to the system v If the LED on the front of th...

Page 476: ...and remove the back top cover 4 Remove the screw from the back of the disk drive carrier 5 Slide the carrier forward and remove The carrier has keyed slots that engage mounting posts on the chassis 6 Make a note of how the disk drives are connected before disconnecting Disconnect the internal cables from the drives 7 If you are replacing a defective boot drive remove the mounting screws from the c...

Page 477: ...lace in reverse order Refer to the following diagram for help with connecting the cables to the internal disk drives Internal DASD 1 SCSI id 4 Internal DASD 2 SCSI id 8 Chapter 9 Removal and Replacement Procedures 457 ...

Page 478: ...le External SCSI Cable ip 8 jumper ip 4 jumper Note ip jumpers are part of SCSI cables Alternate Internal Disk Drive Connections Term J5 DASD 1 DASD 2 Bulkhead Connector ip 8 jumper ip 4 jumper Term Term J5 DASD 1 DASD 2 To System ip 8 jumper ip 4 jumper Bulkhead Connector 458 Service Guide ...

Page 479: ... in Front Service Position on page 466 3 Remove the two screws from the center cover and remove the cover 4 Disconnect the cable from the fan controller card 5 Pull out the snap button 6 Remove the fan controller card Push in to Secure Card Assembly and Pull Out to Remove Card Assembly Replacement Replace in reverse order Chapter 9 Removal and Replacement Procedures 459 ...

Page 480: ...the System on page 427 2 If you have not already done so open the front door of the rack unit 3 Loosen the two thumbscrews that attach the front bezel to the I O drawer 4 Grasp both sides of the front bezel and pull it off the drawer 5 Push the release lever to the left and pull the CD ROM drive out Release Lever R 6 Disconnect the cables from the CD ROM drive 7 Remove the screws that connect the ...

Page 481: ...crews that attach the front bezel to the I O drawer 4 Grasp both sides of the front bezel and pull it off the drawer 5 Push up on the release lever and pull the tape drive out Release Lever R 6 Disconnect the cables from the tape drive 7 Remove the screws that connect the carrier to the tape drive Replacement Replace in reverse order Chapter 9 Removal and Replacement Procedures 461 ...

Page 482: ...he two thumbscrews that attach the front bezel to the I O drawer 4 Grasp both sides of the front bezel and pull it off the drawer 5 Pull out on the snap button and pull the diskette drive out Snap Botton R 6 Disconnect the cables from the diskette drive 7 Remove the screws that connect the carrier to the diskette drive Replacement Replace in reverse order 462 Service Guide ...

Page 483: ...the front bezel to the drawer 4 Grasp both sides of the front bezel and pull it off the drawer 5 Place the drawer in the front service position as described in Front Service Position on page 466 6 Remove the two screws from the top of the operator panel R Screws 7 Pull the operator panel out 8 Disconnect the cables from the operator panel 9 Remove the operator panel from the mounting bracket Chapt...

Page 484: ...e old operator panel and insert it in the new operator panel Make sure you insert the module in the same position as it was in the old panel 1 2 1 VPD Module 2 Cable Connector 2 To replace perform removal steps in reverse order 464 Service Guide ...

Page 485: ...the drawer 3 Grasp both sides of the front bezel and pull it off the drawer 4 If you have not already done so open the rear door of the rack unit 5 If present remove two screws securing the drawer to the rack Hex Flange Screws and Flat Washers Rear of Rack 6 Grasp the bar at the rear of the drawer and pull the drawer to the rear until it is stopped by the two detents Chapter 9 Removal and Replacem...

Page 486: ...t 2 Loosen the two thumbscrews that attach the front bezel to the drawer 3 Grasp both sides of the front bezel and pull it off the drawer 4 Remove the screws that attach the left and right retaining brackets and remove the brackets 5 If you have not already done so open the rear door of the rack unit 6 If present remove the two screws securing the drawer to the rack Refer to Rear Service Position ...

Page 487: ... to local regulations C9 Removal 1 Turn off power as described in Powering Off the System on page 427 2 Place the I O drawer in the rear service position as described in Rear Service Position on page 465 3 Remove the two thumbscrews and remove the back top cover 4 Locate the battery on the PCI board Battery Socket 5 Remove any adapters or DASD in slots 13 and 14 to gain access to the battery 6 Use...

Page 488: ...ocket Slide the battery into the battery socket then push it down into the socket Notes 1 Be sure to tell the customer to reset the time and date 2 Ensure that the battery polarity is correct place the battery in the socket with the positive side facing up 468 Service Guide ...

Page 489: ...Chapter 10 Parts Information This chapter contains parts information for the system 469 ...

Page 490: ...CEC Drawer 1 2 3 4 9 10 12 11 7 8 6 5 14 14 13 15 16 17 18 18 19 20 470 Service Guide ...

Page 491: ...mory DIMM filler 6 04N4808 288D Up to 2 Memory riser card 7 23L8127 263D Up to 2 Memory filler card 8 04N4765 24A1 1 1 way 450 MHz processor 04N5353 25BB 1 1 way 600 MHz processor 09P6524 25CB 1 1 way 750 MHz processor 21P4751 24A2 1 2 way 450 MHz processor 23L7785 25BD 1 2 way 600 MHz processor 09P6525 25EB 1 2 way 750 MHz processor 21P4760 24A3 1 4 way 450 MHz processor 23L7794 25BE 1 4 way 600 ...

Page 492: ...n 14 11K0358 2 Trim ship bracket 15 03N3845 1 Left rail assembly 16 03N3847 1 Right rail assembly 17 09P0327 2 Anti tip bracket 18 00P2402 2 Channel cable bracket T00 rack 19 11K0826 2 Channel cable bracket S00 rack 20 11K0851 1 Reset bracket 472 Service Guide ...

Page 493: ...1 2 3 4 5 6 7 8 9 10 11 Chapter 10 Parts Information 473 ...

Page 494: ...ulator CEC board 3 21P3784 1 CEC backplane 4 11K0122 1 Mech Assembly CEC 5 46G3537 6 Standoff 6 09P4061 1 Tie bar assembly 7 1614920 2 Standoff 8 41L5315 2 Fan assembly 9 11K0249 1 Cable bracket 10 41L5208 1 Back cover 11 41L5206 1 Center cover 00G1268 As required Screw M4 474 Service Guide ...

Page 495: ...I O Drawer 1 2 3 4 5 6 7 8 9 10 11 16 17 18 19 20 12 14 13 13 15 21 22 23 24 26 25 27 Chapter 10 Parts Information 475 ...

Page 496: ...03N3610 1 Bezel dc systems 09P0751 1 Bezel OEM dc systems 13 11K0358 2 Trim ship bracket 14 03N3253 1 Bezel blank tape drive 59H4118 1 Bezel black tape drive 94H0136 1 Bezel tape drive 15 03N3253 1 Bezel blank CD ROM 97H7611 1 Bezel black CD ROM 16 11K0207 1 Chassis 17 41L5206 1 Center cover 18 11K0243 1 Cable tray 19 41L5208 2 Back cover 20 11K0868 14 Clip AC cord 21 41L5560 1 Primary I O tray as...

Page 497: ...7 8 9 10 6 1 2 3 4 4 5 Chapter 10 Parts Information 477 ...

Page 498: ...T00 Rack 5 11K0826 2 Channel cable bracket S00 Rack 6 11K0851 1 Reset bracket 7 See note 2 CD ROM drive 8 41L5691 1 CD ROM carrier 9 76H4091 1 Diskette drive 10 41L5688 1 Diskette drive carrier 00G1268 As required Screw M4 33G3907 As required Screw M3 Note See RS 6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems for part numbers 478 Service Guide ...

Page 499: ...Fan 7 Fan 8 Power Distribution Board System Board Power Supply 1 3 3 V 3 3 V Ground Ground 5 V 5 V Fan 1 Fan 2 Fan 5 CEC SPCN CEC SPCN Misc Power Misc Power 1 2 3 4 5 6 6 Power Supply 2 or Cooling Unit Fan 3 Fan 4 Fan 6 Fan 9 Chapter 10 Parts Information 479 ...

Page 500: ...scription 1 41L5866 1 Misc Power Cable 2 41L5867 1 CEC SPCN Cable 3 41L5868 1 Fan Power Cable 4 03N3235 1 Power LED Cable 5 41L5652 1 Fan Controller Card Cable 6 34G0240 Up to 2 AC Power Cable 11K0400 Up to 2 DC Power Cable 480 Service Guide ...

Page 501: ...und Grd 5 V 5 V Fan 1 Fan 2 Fan 5 CD ROM DASD 2 DASD 1 Term Term Optional Media Diskette Diskette Base SPCN Base SPCN JTAG I P SCSI V S COMM B u l k h e a d Power Supply 2 or Cooling Unit Fan 3 Fan 4 Fan 6 Fan 9 J4 J3 J2 J9 J4 J5 J30 J28 J2 J1 Media Power J6 Misc Power J7 11 12 13 14 16 15 15 10 12 J21 1 2 3 7 8 6 9 5 4 J3 J5 Chapter 10 Parts Information 481 ...

Page 502: ...al SCSI I O board to I P 8 41L5649 1 Operator Panel Cable I P to Op panel 9 42L5652 1 Fan Cont Card Cable PDB to FCC 10 41L5650 1 Base SPCN Cable I P to PDB 11 41L5522 1 Diskette Cable I P to diskette 12 11K0233 1 Internal SCSI Cable signal and power 13 00P1676 1 Internal SCSI Cable Int to IPL DASD 09P1709 1 External SCSI Cable Ext SCSI adapter to IPL DASD 14 09P1449 1 DASD Power Cable PDB to IPL ...

Page 503: ...l Op Panel Power Supply 1 3 3 V 3 3 V Ground Grd 5 V 5 V Fan 1 Fan 2 Fan 5 Term Optional Media Optional Media Base SPCN Base SPCN I P Power Supply 2 or Cooling Unit Fan 3 Fan 4 Fan 6 Fan 9 J4 J3 J2 J2 J1 Media Power J6 Misc Power J7 J21 8 8 1 3 4 2 5 9 9 6 7 J3 B u l k h e a d Chapter 10 Parts Information 483 ...

Page 504: ...d to I P 3 41L5518 1 Base SPCN Cable I O board to I P 4 03N3448 1 SCSI Cable bulkhead to I P 5 41L5649 1 Operator Panel Cable I P to Op panel 6 41L5652 1 Fan Cont Card Cable PDB to FCC 7 41L5650 1 Base SPCN Cable I P to PDB 8 11K0233 1 Internal SCSI Cable signal and power 9 34G0240 1 AC Power Cable PS to PDB to FCC 484 Service Guide ...

Page 505: ...le 6 meter 21F9358 Up to 3 SPCN cable 15 meter 1614920 2 JTAG cable standoff CEC and primary I O drawer 46G3537 2 RIO cable standoff CEC drawer 46G3537 2 RIO cable standoff I O drawer 44H7478 1 V S COMM cable standoff I O drawer 46G3537 1 V S COMM cable standoff CEC 62X0388 10 Primary I O drawer parallel cable standoff debug cable standoff serial cable standoff SPCN cable standoff 07L7411 1 Extern...

Page 506: ...eyboard 102 German ID 129 93H8134 1 Keyboard 102 Greek ID 319 93H8135 1 Keyboard 101 Hebrew ID 212 93H8136 1 Keyboard 102 Hungarian ID 208 93H8137 1 Keyboard 102 Iceland ID 197 93H8138 1 Keyboard 102 Italy ID 142 93H8139 1 Keyboard 102 Norwegian ID 155 93H8140 1 Keyboard 102 Polish ID 214 93H8141 1 Keyboard 102 Portuguese ID 163 93H8142 1 Keyboard 102 Romainian ID 446 93H8143 1 Keyboard 101 Russia...

Page 507: ...Per Assy Description 93H8154 1 Keyboard 106 Japan ID 194 93H8155 1 Keyboard 101 Chinese US ID 467 93H8156 1 Keyboard 103 Korea ID 413 93H8157 1 Keyboard 101 Thailand ID 191 2 76H5084 1 Three Button Mouse Chapter 10 Parts Information 487 ...

Page 508: ...1 Keyboard 102 German ID 129 07L9460 1 Keyboard 102 Greek ID 319 07L9461 1 Keyboard 101 Hebrew ID 212 07L9462 1 Keyboard 102 Hungarian ID 208 07L9463 1 Keyboard 102 Iceland ID 197 07L9464 1 Keyboard 102 Italy ID 142 07L9465 1 Keyboard 102 Norwegian ID 155 07L9466 1 Keyboard 102 Polish ID 214 07L9467 1 Keyboard 102 Portuguese ID 163 07L9468 1 Keyboard 102 Romainian ID 446 07L9469 1 Keyboard 101 Rus...

Page 509: ... Assy Description 07L9480 1 Keyboard 106 Japan ID 194 07L9481 1 Keyboard 101 Chinese US ID 467 07L9482 1 Keyboard 103 Korea ID 413 07L9483 1 Keyboard 101 Thailand ID 191 2 08L0362 1 Three Button Mouse Black Chapter 10 Parts Information 489 ...

Page 510: ...490 Service Guide ...

Page 511: ...g to applicable regulations IBM offers product return programs in several countries For country specific instructions refer to the following web site http www ibm com ibm environment products prp phtml This product may contain a sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery...

Page 512: ...ker of het servicehandboek voor informatie over de batterij De batterij moet correct worden gerecycled of weggegooid Mogelijk zijn er in uw regio geen K CA inzamelingspunten Meer informatie over het verwerken van gebruikte batterijen kunt u verkrijgen bij uw afvalverwerkingsbedrijf Dieses Produkt enthält eine auslaufsichere Blei Nickel Cadmium Nickel metallhydrid Lithium oder Lithiumionenbatterie ...

Page 513: ...l manuale di assistenza per informazioni specifiche sulla batteria La batteria deve essere appropriatamente riciclata o smaltita Il servizio per il riciclaggio potrebbero non essere disponibile nella vostra zona Per informazioni sullo smaltimento delle batterie contattare l azienda preposta per lo smaltimento dei rifiuti Appendix A Environmental Notices 493 ...

Page 514: ...etaljerad batteriinformation finns I användar eller servicehandboken Batteriet måste lämnas till återvinning eller kastas på ett miljösäkert sätt Det kanske inte finns några återvinningsmöjligheter där du bor När det gäller omhändertagande av batterier ber vi att få hänvisa till myndigheternas anvisningar i respektive land 494 Service Guide ...

Page 515: ...the IBM part number listed on the battery available prior to your call Environmental Design The environmental efforts that have gone into the design of this system signify IBM s commitment to improve the quality of its products and processes Some of these accomplishments include the elimination of the use of Class 1 ozone depleting chemicals in the manufacturing process and reductions in manufactu...

Page 516: ...Operating Idle LWAd 5 8 bels 5 8 bels LpAm N A N A LpA m 45 dBA 45 dBA Impulsive or prominent discrete tones No No 1 Noise emissions data are based on the following configuration the drawer is mounted in a T00 Rack and a power distribution unit Noise Emission Notes 1 LWAd is the declared upper limit sound power emission level for a production series of machines 2 LpAm is the mean value of the A we...

Page 517: ...do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication The manufacturer may make improvements and or changes in the product ...

Page 518: ...formation The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries outside the United States go to http www ibm com ibm environment products batteryrecycle shtml or contact your local waste disposal facility In the United States IBM has established a return process for reuse recycling or proper disposal of ...

Page 519: ...nce See Service Processor Functions on page 396 7 Configure Call In Call Out See Call In Call Out Setup Menu on page 390 8 Exit the service processor menus 9 Unplug the power cord from the system 10 Attach modems if needed See Accessing the Service Processor Menus Remotely on page 370 11 Plug in the system Attention Make sure that the system power remains off 12 Test both of the following v Call I...

Page 520: ...e login prompt displays you have successfully called the service processor 5 Type logout to disconnect from the operating system The message No Carrier displays on your remote terminal 6 Call your server again The operating system answers and offers you the login prompt If these tests are successful call in is working 7 Log in and type shutdown to shut down your server 8 The message No Carrier dis...

Page 521: ... serial ports already configured type lsdev Cc tty If no serial ports are configured none are listed If you want to configure serial ports that are not listed continue with the remaining steps 3 Identify the serial port s with the modem s 4 Type smit tty 5 Select add tty 6 Select RS232 7 Select Baud rate 9600 or higher 8 Select login enable and set the flow control to RTS 9 Commit the selections a...

Page 522: ...502 Service Guide ...

Page 523: ...r firmware in the usr share modems subdirectory if your system or server is running AIX with the following names A listing of each specific file is included in this appendix Generic Modem Configuration Files AIX File Name Service Processor Firmware File Name modem_z cfg modem_z_sp modem_z0 cfg modem_z0_sp modem_f cfg modem_f_sp modem_f0 cfg modem_f0_sp modem_f1 cfg modem_f1_sp Specific Modem Confi...

Page 524: ...refixed with If Yes go to step 5 If No continue with step 4 4 Does your modem respond to v ATZ reset command or v ATZn reset commands where n can be 0 1 and so on If ATZ configuration file modem_z cfg is recommended If ATZn configuration file modem_z0 cfg is recommended Go to step 7 5 Does your modem command set include a test for V 42 error correction at the remote modem often called Auto Reliabl...

Page 525: ...paging function Although they can be used for paging they return an error message when they do not get the expected response from another modem Therefore even though the paging was successful the error message causes the service processor to retry continuing to place pager calls for the number of retries specified in the Call Out Policy Setup Menu These retries result in redundant pages Examples f...

Page 526: ...eds authorizations and telephone numbers from the service processor menus use the service aids to set them while you specify your customized modem configuration files To disable Auto Reliable Mode testing of the remote modem use the sample modem configuration file usr share modems modem_f cfg as a model that you can modify as follows 1 Find the necessary command in your modem manual 2 Copy the usr...

Page 527: ...Up CD and DSR Normal Functions 16 Up 2 Wire Leased Line Enabled Only switches 11 and 12 are changed from the factory default settings Xon Xoff Modems Some early modems assume software flow control Xon Xoff between the computer and the modem Modems with this design send extra characters during and after the transmitted data The service processor cannot accept these extra characters If your configur...

Page 528: ...uring successful communications and control For best formatting choose line wrap in your terminal emulator setup Recovery Procedures Situations such as line noises and power surges can sometimes cause your modem to enter an undefined state When it is being used for dial in dial out or ring indicate power on your modem is initialized each time one of these actions is expected If one of these enviro...

Page 529: ...fter the System initialization complete message displays at the remote terminal If Yes the modem is set up correctly If No try another Dn setting for your server s modem See your modem manual for this information The Dn command appears in three places each in three of the sample modem configuration files as follows 2 Will the server s modem disconnect when the power drops You can make this observa...

Page 530: ...ote terminal selected as the primary console to manifest the modem s response to DTR transitions v If a local ASCII terminal or a graphics console is to be a permanent part of your server then make one of them the primary console Your remote terminal will no longer experience the connection loss v If a local console is not a permanent part of your server you can still assign either the unused grap...

Page 531: ...rn phone number PROGRAMMING NOTE No blanks between double quote marks condout send AT F E2E0T r Reset to factory defaults Reliable mode Echo off ignore 0 r or OK r n timeout 2 Ignore modem response send AT E12 E14 r Disable pacing Disable data compression expect 0 r or OK r n timeout 2 Confirm commands successful send AT SF1 S0S9 1 r DSR independent of CD Force DSR on CD respond time 100ms expect ...

Page 532: ...ring or timeout Expect a connection response expect 33 r or 31 r or 28 r or 26 r or 24 r or 21 r or 19 r or 13 r or 12 r or 1 r busy 7 r timeout 60 done page send ATDT N R r N pager call center number Add enough commas to wait for time to enter paging number R paging number expect 0 r timeout 60 Confirm successful command delay 2 Wait before hanging up send ATH0 r Hang up expect 0 r timeout 2 Conf...

Page 533: ...ndout send AT F E0E0 r Reset to factory defaults E0 data compression disabled E0 echo disabled ignore 0 r or OK r n timeout 2 Ignore modem response send AT F0 Q2S8 6 r Trellis modulation disabled Retrain with adaptive rate Set 6second expect 0 r or OK r n timeout 2 Confirm commands successful send ATV0X0S0 0 r Numeric response code AT compatible messages Auto Answer disabled expect 0 r or OK r n t...

Page 534: ...ait time to enter paging number R return number expect 0 r or 3 r timeout 30 Confirm successful command delay 2 Wait before hanging up send Assure command mode delay 2 Allow mode switching delay send ATH0 r Hang up expect 0 r timeout 2 Confirm successful command done ripo send AT F E0E0 r Reset to factory defaults E0 data compression disabled E0 echo disabled ignore 0 r or OK r n timeout 2 Ignore ...

Page 535: ...scape to command mode S0 2 Answer on second ring H0 Hang up T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the commands N Call Out phone number P Paging phone number S Modem speed available to users Following are common responses from a wide range of modems 16 15 12 10 5 and 1 are connection responses Add others as required 7 busy 6 no dial ...

Page 536: ...expect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 10 r or 5 r or 1 r timeout 60 done page send ATDT N R r N pager call center number Add enough commas to wait for time to enter paging number R paging number Confirm successful command expect 0 r timeout 60 delay 2 Wait before hanging up send ATH0T r Hang up expect 0 r timeout 2 ...

Page 537: ...Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the commands N Call Out phone number P Paging phone number S Modem speed available to users Following are common responses from a wide range of modems 16 15 12 10 5 and 1 are connection responses Add oth...

Page 538: ... 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 10 r or 5 r or 1 r timeout 60 done page send ATDT N R r N pager call center number Add enough commas to wait for time to enter paging number R paging number Confirm successful command expect 0 r timeout 60 delay 2 Wait before hanging up send ATH0...

Page 539: ... inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the commands C1 Detect CD D2 Respond to DTR often the default N Call Out phone number P Paging phone number S Modem speed available to users Following are common responses from a wide range of m...

Page 540: ... expect 0 r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 10 r or 5 r or 1 r timeout 60 done page send ATDT N R r N pager call center number Add enough commas to wait for time to enter paging number R paging number Confirm successful c...

Page 541: ...ore profile 0 Q0 Turn on responses E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the commands C1 Detect CD D2 Respond to DTR often the default R1 Ignore RT...

Page 542: ... r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 2 r Set AutoAnswer ON expect 0 r timeout 2 Confirm command successful send AT C1 D2 R1 r Detect carrier and DTR Ignore RTS expect 0 r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 16 r...

Page 543: ... configuration switches they should be set to the factory default settings ICDelay 1 DefaultTO 10 CallDelay 120 AT Attention Code Inserts delay in dialing commands F1 Reset Restore profile 1 Q0 Turn on responses E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T...

Page 544: ...F Disable responses ignore 0 r timeout 1 done condin send AT F1Q0T r Reset modem Select profile 1 ignore 0 r or OK r n timeout 2 Ignore modem response send ATE0T r Initialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 2 r Set AutoAnswer ON expect 0 r timeout 2 Confirm comman...

Page 545: ...X0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 0 r Set AutoAnswer OFF expect 0 r timeout 2 Confirm command successful send AT C1 D2 R1 r Detect carrier and DTR Ignore RTS expect 0 r timeout 2 Confirm command successful done RI Power On enabled error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done Appendix D Modem Configur...

Page 546: ...526 Service Guide ...

Page 547: ...hese procedures Front Drawer Stop Installation Install a drawer stop 2 part number 11K0358 on each side at the front of the rack to prevent the drawer from sliding out the front Use six screws 1 part number 73H2932 and four nut clips 3 part number 74F1823 to attach the drawer stops Note To put the drawer in the front service position the drawer stops have to be removed temporarily 1 2 3 2 527 ...

Page 548: ... rail The model S00 type rack does not have enough room on the left side of the rack for a cable guide Install a guide only on the right rails Rails for a T00 Type Rack Use one screw part number 00G1268 to attach a Model T00 type cable guide 3 part number 00P2402 to each rail The model T00 type rack has room for guides on both the left and the right rails Rail Installation As you install the right...

Page 549: ...he I O drawer and secure them with the RIO cable retainer 3 part number 11K0584 Use two screws 2 part number 00G1268 To hold the cables use the cable hanging brackets 1 part number 11K1013 as needed Route the cables over the cable guides and secure the cables with Velcro strips part number 07H6855 or 51H9502 1 2 3 Appendix E Rack Drawer Rail Instructions 529 ...

Page 550: ...e bracket 3 part number 11K0249 and fasten the bracket to the back of the CEC drawer Fasteners 1 push in to lock and pull out to unlock Route the cables over the cable guides and secure the cables with Velcro strips 2 part number 07H6855 or 51H9502 1 2 3 530 Service Guide ...

Page 551: ... the cables over the cable guides 2 and secure the cables with Velcro strips 1 part number 07H6855 or 51H9502 Leave a loop large enough so that the drawer can be pulled out the back 1 2 Appendix E Rack Drawer Rail Instructions 531 ...

Page 552: ...532 Service Guide ...

Page 553: ...ocessor memory 403 connecting cables 48 connecting the CEC drawer and I O drawers 48 console mirroring 407 console strategy 5 customer account setup menu 395 D data flow 4 dc power cable routings 57 dc power cables 57 deconfigure processor memory 403 description ipl flow 137 diagnostics online 367 overview 69 standalone 367 diskette drive removal 462 E electronic service agent 72 emissions noise 4...

Page 554: ...memory riser card and memory DIMM locations 21 memory riser cards and memory modules 439 memory description 26 messages SP checkpoints 140 minimum configuration MAP 69 113 Model H80 and Models 6H0 and 6H1 system unit locations 7 modem configuration file selection 504 configurations 503 transfer 509 modem_f cfg sample file 519 modem_f0 cfg sample file 521 modem_f1 cfg sample file 523 modem_m0 cfg s...

Page 555: ...ution board 450 internal disk drives 456 memory riser cards and memory modules 439 operator panel 463 PCI adapters 429 power supply 452 removal and replacement procedures continued power supply fan 452 processor card 441 RIO card assembly 447 tape drive 461 restart recovery 398 RETAIN 395 retries 394 ring indicate power on menu 378 RIO card assembly 447 S safety electrical xii laser compliance sta...

Page 556: ...y DIMMs 21 one way processor card memory DIMMs 22 PCI board 19 physical 32 primary I O drawer front 12 primary I O drawer front view with covers removed 15 primary I O drawer operator panel 23 primary I O drawer rear 14 SCSI IDs 25 secondary I O drawer front 16 secondary I O drawer operator panel 24 secondary I O drawer rear view 18 system unit 7 system diagnostics loading 367 system firmware upda...

Page 557: ...ation in this book is Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h h h h Please tell us how we can improve this book Thank you for your responses May we contact you h Yes h No When you send comments to IBM you grant IBM a nonexclusive ri...

Page 558: ... ADDRESSEE Information Development Department H6DS 905 6C006 11501 Burnet Road Austin TX 78758 3493 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ ...

Page 559: ......

Page 560: ... Printed in USA April 2002 SA38 0566 03 ...

Page 561: ...Spine information RS 6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 Service Guide SA38 0566 03 ...

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