Fault Correction Procedure
279
034 RIBBON STALL
TIMEOUT
CHECK RIBBON
Yes
A timeout message is
sent to the host if no
ribbon movement has
occurred 5 seconds if
Stop was not pressed to
clear the fault.
Make sure the ribbon is not
twisted and the forms
thickness lever is set to
match thickness of media
being used. If fault
reoccurs, contact your IBM
service representative.
037 STACKER JAM
TIMEOUT
CHECK STACKER
Yes
A timeout message is
sent to the host if paper
is not loaded 10 minutes
after Stop was pressed
to clear the stacker jam
fault.
Clear stacker jam and
reload paper. See
Operator’s Guide for
procedure.
038 STACKER FULL
TIMEOUT
CHECK STACKER
Yes
A timeout message is
sent to the host if paper
is not loaded 10 minutes
after Stop was pressed
to clear the stacker full
fault.
Remove paper from the
stacker.
039 STACKER FAULT
TIMEOUT
CHECK STACKER
Yes
A timeout message is
sent to the host if paper
is not loaded 10 minutes
after Stop was pressed
to clear the stacker fault.
Check for obstructions in
the stacker area. If fault
persists, contact your IBM
service representative.
041 BUFFER OVERFLOW
Yes
Host sends data after the
printer buffer is full.
(Serial interface.)
Check printer serial port
configuration setup.
Ensure that the Data
Terminal Ready setting
matches both host and
printer settings.
042 CUSTOM SET DOES
NOT EXIST
SAVE FIRST
Yes
This custom
configuration set does
not exist.
Save the custom set. Refer
to “” on page 94.
043 CUSTOM SET
ALREADY EXISTS
DELETE FIRST
Yes
Custom set is write–
protected.
Delete existing set, then
save new set.
044 EC FIRMWARE/
HARDWARE ERROR
No
Fatal firmware error on
the controller board.
Contact your IBM service
representative.
Table 12: Fault Messages
Fault Message
Operator
Correctable?
Explanation
Solution
Summary of Contents for 6400-i05
Page 1: ...Setup Guide Cabinet and Pedestal Models 6400i Line Matrix Printers S544 5640 04 ...
Page 2: ......
Page 3: ...S544 5640 04 Setup Guide Cabinet and Pedestal Models 6400i Line Matrix Printers ...
Page 6: ......
Page 24: ...24 Chapter 1 The IBM 6400 Printer Family ...
Page 102: ...102 Chapter 3 Changing The Power On Configuration ...
Page 248: ...248 Chapter 4 RibbonMinder Menu ...
Page 288: ...288 Chapter 6 Fault Messages ...
Page 304: ...304 Appendix B Printing Speed ...
Page 310: ...310 Appendix C Compatibility and Limitations ...
Page 328: ...328 Appendix D Physical and Logical Unit Types ...
Page 366: ...366 ...
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