IBM 2274, User Manual

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How and when do I purchase additional support?
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HelpWare support and services
In the United States and Canada, the support
representative may also be able to fax or mail additional
technical or product information to you, such as:
• sales information
• product brochures
• locations of IBM resellers
• services available through IBM
If you need help with a specific program or if you need
help after your warranty has ended, these services are
available for a fee. For more information about additional
services, see “How and when do I purchase additional
support?”.
How and when do I purchase additional support?
Purchasing additional HelpWare services
During and after the warranty period for your computer,
you can purchase additional HelpWare services. Our
Enhanced PC Support service includes assistance with
the following items:
• assistance with installing, configuring, and using
selected software applications
• using the operating system
• setting up and using multimedia drivers
• installing and configuring out-of-warranty IBM PC
products
You can purchase support in the following ways:
Note : All of the following support options are available in
all countries unless otherwise noted.