IBM 2274, User Manual

Page: 87 / 152

What do I do first?
83
HelpWare support and services
What do I do first?
What is IBM HelpWare?
IBM HelpWare is a comprehensive set of technical
support and service options.
IBM HelpWare has a variety of services and solutions
for you. These options are available from IBM whenever
you need help for as long as you own your IBM Personal
Computer. Even when your warranty period expires,
HelpWare will still be there to support you with services
available for purchase.
Read on to find out when and what methods of support
are available at no additional charge and when charges
will apply.
Need quick help?
There are two ways to get help quickly from IBM:
Internet Refer to the section titled “How do I get
help electronically?” on page 85 for
your country’s Internet address.
Telephone Refer to the section titled “How and
when do I contact the IBM PC
HelpCenter?” on page 88 for
information about the telephone
services of HelpWare.