HYBREX G1E, Installation & Programming Manual

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G1E Programming Manual
55
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Remote Programming using a modem and the system manager at the
Dealers site and an Modem at the customers site.
By using this feature, a user can call the dealers service personnel and allow them to access the
programming and make changes from the dealers office via Modem. The users system must have
SMDR and a Modem and a spare analogue port to connect to the Modem.
The Procedures are as per the following Table.
Customer's Location Service Centre
1 Call the Service Centre for help.
2 Answer the call from the Customer.
3 Guide Customer to allow the dealer into
remote programming.
4 Press [SPD][prog],[*],[Stn Number of modem}
[Hang up the handset].
5 The LCD will display Remote Programming
Message.
6 Wait recall from the Service Centre.
7 Press Connect on SM5
8 Use System Manager to upload/download
/modify and download the Customer's data.
9 Use System Manager to recall the Customer.
10 Switch the conversation back to telephone.
11 Answer the recall.
-- VMC Software upgrades -Local --
1.Install a VMC card in A system
2.Key phone operation
「
COPY flash memory data to CF card
」
( System Auto Attendant stops)
3.LCD display "XXXX Ready! "(xxxx = 0000~26FF) After 11 minutes power off and retrieve the VMC.
4.Go to customer site
5.Power off B system install VMC card
6.Power on B system
7.Key phone operation
「
COPY CF card data to flash memory
」
8.LCD display "XXXX Ready! " (xxxx = 0000~26FF)
LED 1 will quick flash when finished, around 1 minute then power off system and take off VMC card
9.Power on B system the customer has G1e-E02g version.
-- VMC Software upgrades - Remote --
1.Two systems have VMC card
2.Make call to customer site and ask customer to start
「
Remote upgrade
」
3.B system key phone operation
「
Allow remote upgrade
」
4.After 30 minutes LCD display "Remote Pgm " "XXXX Ready! " (xxxx = 0000~26FF)
5.B system starts working and has G1e-E02g version.