Solving Problems with Your Computer
Troubleshooting Techniques
Corporate Evaluator’s Guide
141
•
In Windows 2000 or XP, check your disk using error-checking: click Start, My
Computer, and select the disk you want to scan. Click File, Properties, then select the
Tools tab and click Check Now.
•
Test the hard disk drive with e-Diagtools—see “Testing Hardware Operation“ on
page 157.
•
If necessary, format the hard disk and reinstall the original factory software—see “To
recover the factory installation of your hard disk“ on page 159.
Heat problems
Your computer normally gets warm during routine operation.
If the computer gets abnormally hot
•
Always set the computer on a flat, firm surface, so that air can flow freely around and
underneath it.
•
Make sure the air vents are clear.
•
Make sure the fan is working properly.
•
Keep in mind that charging the battery and running games and other programs that
drive CPU usage toward 100% can increase the computer’s temperature.
You may also want to test the fan with e-Diagtools—see “Testing Hardware Operation“
on page 157.
Infrared Problems
By default, the infrared port is not enabled, so you must enable it before you can use it.
If you have problems with infrared communication
•
Make sure the line between the two infrared ports is not blocked, and that the ports
face each other as squarely as possible. The ports should be no more than 1 meter
apart, with no obstructions between them. Sunlight, heat from nearby equipment, or
other sources of infrared radiation can cause transmission errors.
Summary of Contents for Omnibook XE3
Page 1: ...HP Omnibook XE3 GF Corporate Evaluator s Guide ...
Page 10: ......
Page 11: ...Corporate Evaluator s Guide 11 Introducing Your Computer ...
Page 31: ...Corporate Evaluator s Guide 31 Using Your Computer ...
Page 51: ...Corporate Evaluator s Guide 51 Traveling with Your Computer ...
Page 61: ...Corporate Evaluator s Guide 61 Making Connections ...
Page 85: ...Corporate Evaluator s Guide 85 Configuring and Expanding Your Computer ...
Page 92: ......
Page 93: ...Corporate Evaluator s Guide 93 Using Windows XP ...
Page 102: ......
Page 103: ...Corporate Evaluator s Guide 103 Using Windows 2000 ...
Page 113: ...Corporate Evaluator s Guide 113 Using Windows 98 ...
Page 125: ...Corporate Evaluator s Guide 125 Service and Support ...
Page 134: ......
Page 135: ...Corporate Evaluator s Guide 135 Solving Problems with Your Computer ...
Page 162: ......
Page 163: ...Corporate Evaluator s Guide 163 Specifications and Regulatory Information ...