Solving Problems with Your Computer
Testing Hardware Operation
Corporate Evaluator’s Guide
157
Testing Hardware Operation
The e-Diagtools program included with your computer provides two levels of testing:
•
Automated testing using the basic hardware test.
•
Advanced testing using individual hardware tests.
The tests are designed to run after the system reboots. This ensures that the computer will
be in a predictable state, so the diagnostic program can properly test the hardware
components. The tests are nondestructive and are intended to preserve the state of the
computer. The computer reboots when you exit the program, so drivers can be loaded.
To run the diagnostic test
1.
Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.
2.
Press F10 when you see the HP logo.
3.
When the menu appears, press ENTER to run e-Diagtools.
The first time you run the program, you will be prompted to select the language for
the program.
4.
Follow the prompts to run e-Diagtools.
5.
When the Configuration Description appears, check the list of detected hardware.
If a device is not detected, it may be configured incorrectly in the BIOS. You can
confirm the problem by running BIOS Setup utility and checking the settings.
6.
Run the basic test. Press F2 to start the basic hardware test. The results appear when
the test is complete.
7.
If you intend to exit without running the advanced tests, press F4 to view the Support
Ticket. Press F3 to exit e-Diagtools.
8.
Optional: run the advanced tests. Press F2 to open the advanced test screen.
Summary of Contents for Omnibook XE3
Page 1: ...HP Omnibook XE3 GF Corporate Evaluator s Guide ...
Page 10: ......
Page 11: ...Corporate Evaluator s Guide 11 Introducing Your Computer ...
Page 31: ...Corporate Evaluator s Guide 31 Using Your Computer ...
Page 51: ...Corporate Evaluator s Guide 51 Traveling with Your Computer ...
Page 61: ...Corporate Evaluator s Guide 61 Making Connections ...
Page 85: ...Corporate Evaluator s Guide 85 Configuring and Expanding Your Computer ...
Page 92: ......
Page 93: ...Corporate Evaluator s Guide 93 Using Windows XP ...
Page 102: ......
Page 103: ...Corporate Evaluator s Guide 103 Using Windows 2000 ...
Page 113: ...Corporate Evaluator s Guide 113 Using Windows 98 ...
Page 125: ...Corporate Evaluator s Guide 125 Service and Support ...
Page 134: ......
Page 135: ...Corporate Evaluator s Guide 135 Solving Problems with Your Computer ...
Page 162: ......
Page 163: ...Corporate Evaluator s Guide 163 Specifications and Regulatory Information ...