Solving Problems with Your Computer
Testing Hardware Operation
158
Corporate Evaluator’s Guide
9.
Select and run the appropriate tests. Tests are listed only for detected hardware. Press
the following keys to run tests:
Enter
Runs the highlighted test.
F5 or
Space
Marks or unmarks the highlighted test.
F6
Marks or unmarks all tests in the current
menu.
F7
Marks or unmarks all tests in all menus.
F10
Run all marked tests.
10.
Save the Support Ticket. Press T to update and display a Support Ticket containing
system and test information.
11.
When you have finished running advanced tests, press ESC to exit.
12.
Optional: to save the Support Ticket to a floppy disk, press F7 then ALT+C.
13.
Exit. Press F3 and then any key to exit and reboot.
14.
Optional: open the Support Ticket. In Windows, click Start, Programs (or All
Programs), HP e-Diagtools, e-Diagtools for Windows.
15.
Click View to display the Support Ticket.
16.
To add information about your problem, click Comments and type the information,
then click OK.
To save or print the Support Ticket, click Save As or Print.
To e-mail the Support Ticket to your support agent, click e-Mail. The first time you
make an e-mail connection from this program, click Change Settings in the Connect
window and enter the settings recommended by your support agent.
e-Diagtools for Windows can also update the version of e-Diagtools on your computer’s
hard disk. In e-Diagtools for Windows, use the e-Diagtools menu.
If you have trouble running e-Diagtools from the hard disk, you can also run it from the
Recovery CD. Boot from the CD and select the diagnostics option.
Summary of Contents for Omnibook XE3
Page 1: ...HP Omnibook XE3 GF Corporate Evaluator s Guide ...
Page 10: ......
Page 11: ...Corporate Evaluator s Guide 11 Introducing Your Computer ...
Page 31: ...Corporate Evaluator s Guide 31 Using Your Computer ...
Page 51: ...Corporate Evaluator s Guide 51 Traveling with Your Computer ...
Page 61: ...Corporate Evaluator s Guide 61 Making Connections ...
Page 85: ...Corporate Evaluator s Guide 85 Configuring and Expanding Your Computer ...
Page 92: ......
Page 93: ...Corporate Evaluator s Guide 93 Using Windows XP ...
Page 102: ......
Page 103: ...Corporate Evaluator s Guide 103 Using Windows 2000 ...
Page 113: ...Corporate Evaluator s Guide 113 Using Windows 98 ...
Page 125: ...Corporate Evaluator s Guide 125 Service and Support ...
Page 134: ......
Page 135: ...Corporate Evaluator s Guide 135 Solving Problems with Your Computer ...
Page 162: ......
Page 163: ...Corporate Evaluator s Guide 163 Specifications and Regulatory Information ...