Service and Support
Obtaining Repair Service
132
Corporate Evaluator’s Guide
Obtaining Repair Service
To receive warranty repair service
To receive warranty repair service for Omnibook XE3 and Pavilion Notebook Series,
contact the appropriate HP Customer Care Center. Check “To call HP for service and
support“ on page 129 for the phone number.
Note
HP Pavilion notebooks have regional support and service in selected countries.
Currently, HP Pavilion notebook PCs are supported only in the country in which they
are purchased and marketed. If you are outside the country of purchase, you must cover
the cost of shipping your notebook to the appropriate HP authorized repair site.
For example, if you purchased a Pavilion notebook in the United Kingdom, and then
traveled to Russia, you would be responsible for shipping the unit to the United
Kingdom for repair and service under warranty. If you are uncertain about the support,
please contact our Customer Care Center—see “To call HP for service and support“ on
page 129.
The support technician will help qualify your unit for warranty repair, based on the
warranty applicable to your unit and original purchase date, and will provide you with
repair processes. If the HP notebook product is not normally sold and supported by HP in
the country of use, it must be returned to a supported country for services. Warranty
service may include the cost of shipping, handling, duties, taxes, freight, or fees to or
from the service location.
To repair your computer outside the warranty period
If your PC is no longer in the warranty period, contact the appropriate Customer Care
Center. The HP support person will let you know about repair charges and processes.
Summary of Contents for Omnibook XE3
Page 1: ...HP Omnibook XE3 GF Corporate Evaluator s Guide ...
Page 10: ......
Page 11: ...Corporate Evaluator s Guide 11 Introducing Your Computer ...
Page 31: ...Corporate Evaluator s Guide 31 Using Your Computer ...
Page 51: ...Corporate Evaluator s Guide 51 Traveling with Your Computer ...
Page 61: ...Corporate Evaluator s Guide 61 Making Connections ...
Page 85: ...Corporate Evaluator s Guide 85 Configuring and Expanding Your Computer ...
Page 92: ......
Page 93: ...Corporate Evaluator s Guide 93 Using Windows XP ...
Page 102: ......
Page 103: ...Corporate Evaluator s Guide 103 Using Windows 2000 ...
Page 113: ...Corporate Evaluator s Guide 113 Using Windows 98 ...
Page 125: ...Corporate Evaluator s Guide 125 Service and Support ...
Page 134: ......
Page 135: ...Corporate Evaluator s Guide 135 Solving Problems with Your Computer ...
Page 162: ......
Page 163: ...Corporate Evaluator s Guide 163 Specifications and Regulatory Information ...