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HP Device Manager User Manual

CHAPTER 1

Introduction

This chapter introduces HP Device Manager and describes the
scope of this User Manual.

What is HP Device Manager?

HP Device Manager is a server-based application that provides
sophisticated centralized administration capabilities for thin client
devices running HP software. Features of HP Device Manager
include:

•

Centralized management of software configuration and
upgrades.

•

A central server-based database.

•

The ability to easily create, store and update tasks.

•

The ability to report on work done and task status.

•

The ability to access any file or the system registry in thin client
devices.

•

XML-based task file.

•

Design tool for administrator to create tasks.

•

User-friendly graphical user interface.

•

Easy and powerful repository management.

•

Support for WAN environment.

•

Windows

®

XPe device management.

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Summary of Contents for Neoware m100

Page 1: ...HP Device Manager 3 8 User Manual ...

Page 2: ...only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document ma...

Page 3: ...HP Device Manager 1 Overview 2 Concepts 4 The Device Pane 4 Device Tree 4 Element 4 Task Template 4 Managed Device 5 OS Tabs 5 PXE 5 Repository 5 Task 5 Task Pane Summary Pane 6 Template Pane 6 Status Bar 6 EWF 6 Agent Mode 6 Getting More Information 7 The Internet 7 Technical Support 7 ...

Page 4: ...uring DHCP Servers 30 Management Server Installed Separately to the DHCP Server 30 Management Server Installed on DHCP Server Machine 30 Adding DHCP Option 60 and 201 to an ISC DHCP Server 32 Configuring a Linux DHCP Server 33 Configuring Routers 33 Uninstalling Device Manager 34 CHAPTER 3 Getting Started 37 Logging in to the HP Management Console 37 Configuring the Repository 39 Creating an FTP R...

Page 5: ...ing Grouping Properties 78 Changing Grouping Properties 79 Pre assigning Devices to Groups 80 Editing the Device Filter 81 Filter Security 85 Searching for a Device in the Device Tree 86 Checking Network Connection Status 87 Printing Information About Devices Tasks 89 Printing Device Information 89 Printing a Device Task Report 90 Shadowing Devices 91 Power Management 93 Task Template Management 9...

Page 6: ...109 Status Snapshot 114 CHAPTER 5 Common Tasks 117 Performing a Task 117 Changing Connection Settings 119 Changing Device Settings 122 Configuring Network Settings 122 Configuring Display Settings 123 Configuring Time Settings 124 Configuring Write Filter Settings 125 Using File and Registry Templates 127 Merging File and Registry Templates 130 Copying Files 131 Remote Command Execution 134 Remote...

Page 7: ...tory 166 Installing an XPe Software Component on Client Devices 169 Performing a Persistent Write Operation on NeoLinux 4 x Devices 170 Adding Devices Using MAC Addresses 173 Configuring Agents 175 Setting Agent Parameters 175 Updating the Agent Version 176 CHAPTER 7 Configuration Management 177 User Management 177 Working With Users 177 Working With Groups 180 FTP Repositories 183 Configuring an ...

Page 8: ...ort Template 202 Importing a Report Plug in File 206 Generating a Report Using a Report Template 207 Alias Management 209 Device Version Alias 209 Subnet Address Alias 211 Exporting an Alias 212 Importing an Alias 212 Template Plugin Management 213 Importing a Template Plugin 213 Removing a Template Plugin 214 APPENDIX A Installing Running JRE 215 Introduction 215 Windows based Server Installation...

Page 9: ...Table of Contents ix APPENDIX C Error Code Reference 219 Error Codes 219 Index 239 ...

Page 10: ...Table of Contents x ...

Page 11: ...ftware Features of HP Device Manager include Centralized management of software configuration and upgrades A central server based database The ability to easily create store and update tasks The ability to report on work done and task status The ability to access any file or the system registry in thin client devices XML based task file Design tool for administrator to create tasks User friendly g...

Page 12: ...to set the work mode of Agent Overview HP Device Manager is structured as a Console Server Gateway system HP Management Console The HP Management Console is the user interface of HP Device Manager Several HP Management Consoles can interact with an HP Management Server The console allows system administrators to view details for each controlled device organize device trees create and maintain remo...

Page 13: ...P Management Agent is a software component installed on thin client devices so that HP Device Manager can interact with them Agents are embedded into each HP operating system to enable Device Manager to manage devices out of the box however agents on older devices may need to be upgraded Agents get task commands execute the commands and report on their status FTP Server The FTP server is where fil...

Page 14: ...oups when the devices are grouped by their customized extended properties Tasks can be designated to groups of devices to meet their specific needs Element An Element is a type of resource such as a software component system image diagnostic tool or agent file stored in the Repository which can be applied to a device using a particular template Task Template Task Templates are some of the tools ad...

Page 15: ... namely TCP IP DHCP and TFTP HP Device Manager utilizes PXE to execute thin client image extraction and distribution Repository The Repository is a collection of elements which may consist of software components system images diagnostic tools and agent files stored on one or more FTP servers The Repository actually resides over several servers these being the HP Management Server Repository the Se...

Page 16: ...scription of each Device Pane icon is displayed when the mouse cursor moves over each icon EWF Enhanced Write Filter EWF provides the ability to write protect a run time image By redirecting all write requests to either a separate disk partition or RAM EWF allows the run time image to maintain the appearance of a writeable run time image Additionally Enhanced Write Filter provides the ability to d...

Page 17: ...out This Manual This manual explains how to use HP Device Manager version 3 8 Occasionally it will refer to items displayed by client operating systems For a description of these items please refer to the User Manual for the type of client operating system being used Overview of Contents This manual is divided into the following chapters and appendices Chapter 1 Introduction Introduces HP Device M...

Page 18: ... Describes how to use snapins images change registry settings install XPe software components and set the agent mode Chapter 7 Configuration Management Explains the administration of the console working with users advanced server configuration and licensing Appendix A Installing Running JRE Describes how to install and run the Java Runtime Environment Appendix B Installing Running MySQL Describes ...

Page 19: ...e indicated by a plus character inbetween the key names which will be highlighted For example Ctrl C The character does not represent a key to be pressed double click To double click means to click the left mouse button twice in quick succession when the mouse pointer is on a particular item on the display such as an icon You should use the left mouse button unless specifically told otherwise drag...

Page 20: ...Introduction 10 About This Manual ...

Page 21: ...on used by administrators to access the management system Management Server The central server which consolidates and controls all management activities Management Gateway The gateway which serves as the link between Agents and the Management Server Management Agent Software installed on the client to enable device management The Management Console Management Server and Management Gateway may be i...

Page 22: ...untime SUN Java Runtime Environment version 1 4 2 Hardware Pentium III or greater 512MB RAM 256MB free disk space Management Server The Management Server should be installed on a single machine It has the following minimum system requirements Operating System Windows 2000 Server SP4 Windows 2003 Server Third party Software Java Runtime SUN Java Runtime Environment version 1 4 2 DBMS any of the fol...

Page 23: ... MB free disk space Management Agent The Management Agent should be installed on each device that will be managed by the system It has the following minimum system requirements Operating System NeoLinux 4 0 1 Neoware CE 8 1 Neoware XP embedded 1 4 2 or later NeoLinux 3 Hardware Thin client device supporting one of the operating systems listed above 2 MB free disk space Third Party Software The fol...

Page 24: ...ble 1 Standard Ports Required Port Protocol Purpose 67 68 UDP PXE Bootstrap 69 UDP TFTP Trivial File Transfer Protocol 4011 UDP DHCP Proxy Service this is an alternative to ports 67 and 68 if those ports are not available 20 21 TCP FTP used for the Repository 5900 TCP VNC Server Table 2 Custom HP Device Manager Ports Required Receiver Port Sender Receiver Protocol Purpose 1099 Console Server TCP C...

Page 25: ...Installing HP Device Manager System Requirements 15 40005 Gateway Server TCP Gateway sends report to Server Table 2 Custom HP Device Manager Ports Required Receiver Port Sender Receiver Protocol Purpose ...

Page 26: ...red to run Device Manager is already installed Note Different operating systems may have slightly different steps and wording for the installation process 1 Run the Device Manager InstallShield Wizard The installa tion s introductory dialog will be displayed 2 Click Next 3 Read then accept all the terms in the License Agreement dialog by clicking Yes ...

Page 27: ... Device Manager 17 4 Read the System Requirement then click Next 5 In the Choose Destination Location dialog select the folder where Device Manager will be installed Accept the default folder or click Browse and navigate to a specific location ...

Page 28: ... Click Next and select a Setup Type Typical The Management Console Server and Gateway will be installed with their default configurations A Microsoft Access database will be initialized as the Server s database Compact Only the Management Console will be installed ...

Page 29: ...for the Server The optional databases are Microsoft Access MySQL and Microsoft SQL Server Gateway You should configure DHCP and Gateway set tings The DHCP server is used by the PXE boot ROM to get an IP address as well as other basic networking information subnet mask default gateway etc 7 Select Custom as an example then click Next to continue 8 Select the Device Manager components that you wish ...

Page 30: ...on 1 4 or later including any Java2 platform system is required to run Device Manager If JRE is not installed on your machine or its version is older than 1 4 the system will display the following dialog 9 In the Select Program Folder dialog select the name of the folder to store HP Device Manager ...

Page 31: ...Installing HP Device Manager Installing HP Device Manager 21 10 Click Next to preview the current installation settings 11 Click Next to start installing the selected HP Device Manager component s ...

Page 32: ...alling HP Device Manager 12 Please wait until the file copying process is finished 13 Click Next and the DHCP Configuration dialog will appear Specify whether the DHCP server is located on the machine you are installing HP Device Manager ...

Page 33: ...y need to be configured so that it can be used with Device Manager particularly if it is on the same machine as Device Manager See Configuring DHCP Servers on page 30 for further information 14 Click Next to install the Management Server and Management Gateway services to your machine ...

Page 34: ... on If there is only one NIC for the system this field can be left blank The Start PXE service when Gateway is started setting deter mines whether the PXE service will be started along with the Management Gateway The PXE service is always installed along with the Gateway but can be controlled independently of the Gateway by changing this setting to NO if required If this is set to YES when the Gat...

Page 35: ...ice Manager 25 16 Once you have set up the Gateway click OK to save the settings and continue 17 Click Next to start the Management Server Database configura tion 18 Select one database installation option and click Next to start the configuration ...

Page 36: ...If a Database named ndmdb already exists it will be overwritten without any warning Use Device Manager database at existing location Select the folder where Device Manager has been installed Input the path or click Browse and navigate to a specific location in the Directory Settings box ...

Page 37: ...new location Select the folder where Device Manager has been installed Input the path or click Browse and navigate to a specific location in the Directory Settings box 19 The following dialog will appear when the database has been successfully created 20 Click OK to set the Administrator password ...

Page 38: ...Installing HP Device Manager 28 Installing HP Device Manager 21 Click OK and you will be informed that the password has been set successfully 22 Click OK 23 Click Next ...

Page 39: ... be displayed in the Systray of your machine as shown below A green icon indicates the service is running a yellow icon indicates the service is starting up and a red icon indicates the service has stopped Note You can start stop services and configure the Gateway server again by using the menu options displayed when you right click on the Systray icons An icon for the Management Console will be d...

Page 40: ...XE service Configuring the DHCP Server 1 Ensure the DHCP server has not been previously configured for a PXE bootstrap 2 If the DHCP options 43 60 are set remove them Note The Device Manager PXE service will detect the DHCP packets sent by any PXE BootROMs and will offer PXE network parameters without disturbing the standard DHCP negotiation process This is called DHCP Proxy The DHCP server should...

Page 41: ...hese options will have to be added in order to tell PXE clients where to find the Management Server 1 If DHCP option 43 is set remove it This is due to the fact that Management Server is installed on the same machine as the DHCP server 2 Add option 60 and set value to PXEClient If option 60 does not exist see the following instructions on setting this option Either From the main Windows menu selec...

Page 42: ... 40003 then press the Enter key The Management_Gateway_IP_Address is the address of the server running the Management Gateway service To confirm that the settings are correct type in show option value all then press the Enter key Note When setting optionvalue 201 Management_Gateway_ IP_Address 40003 must be written exactly as shown above including the single quotes and separated by a single space ...

Page 43: ...function properly any network that uses DHCP and has multiple subnets should have an IP helper configured in the router between any clients requiring a dynamic IP address and the DHCP server The router will need to be configured to have an additional IP helper address to point to the Management Gateway Example Cisco Router 1 Go to Global Configuration mode 2 Type ip forward protocol udp 67 and pre...

Page 44: ...2000 system select Start Settings Control Panel 2 Double click Add Remove Programs The Add Remove Pro grams window will appear 3 Select Neoware Device Manager from the list of currently installed programs 4 Click Change Remove to activate the Device Manager configu ration program 5 You will be asked to confirm your decision Click OK to continue ...

Page 45: ...anager has been uninstalled the computer should be rebooted Click Finish on the Remove Completed dialog to reboot the computer or select No before clicking Finish if you intend to reboot the computer yourself later 7 HP Device Manager has now been uninstalled from your system ...

Page 46: ...Installing HP Device Manager 36 Uninstalling Device Manager ...

Page 47: ...ment Console set up a repository and discover clients Logging in to the HP Management Console To launch the HP Management Console 1 Double click the Neoware Management Console icon on the Windows desktop OR From the main Windows screen select Start Programs Neoware Neoware Device Manager Neoware Management Console ...

Page 48: ... machine name If the console is on the same machine as the HP Management Server then enter localhost 3 Enter your Username and Password in their respective fields 4 Click OK to log in to the Console Once the username and password are verified the main window of the HP Management Console appears If this is the first time you have logged in the Management Console the FTP Repository Wizard will be di...

Page 49: ...ant FTP Repository An element must be transferred to an FTP Repository before it can be applied to clients When you log in the HP Device Manager Console for the first time you will be automatically prompted to create an FTP Repository using the FTP Repository Wizard as described below If you need to create an additional FTP Repository later you can run the FTP Repository Wizard again by selecting ...

Page 50: ...Configuring the Repository 2 Click Next to display the FTP Repository Name screen 3 Enter a name to identify this FTP Repository in the FTP Repository Name field 4 Click Next to display the FTP Repository Location screen ...

Page 51: ...ger to access it The User Name and Password must have write permissions for the server Enter a directory on the FTP server that will be used to store the FTP Repository When you click Next the FTP Repository Wizard will search for the directory and if an existing FTP Repository is found at that location it will use it If an existing FTP Repository is not found you will be asked if you want to crea...

Page 52: ...he details for the FTP Repository click Next to create it 7 Click Finish to close the FTP Repository Wizard The FTP Repository is now ready for you to add elements to it using the Repository Management tool as described in the sec tion Adding Elements to the Repository on page 51 ...

Page 53: ...lled by HP Device Manager Note that only the tabs for the operating system types of the devices currently managed by HP Device Manager will be displayed Device Toolbar Provides tools enabling you to power on off the client devices shadow a remote client send tasks print device properties discover an agent etc Refer to the section Toolbar Overview on page 62 for more information OS Tabs Device Tool...

Page 54: ... scheme Template Toolbar Selects the different options to delete merge or send templates Template Pane The templates that are applicable to the listed client devices are listed here Task Pane Displays the execution status for each task in a hierachical structure If there is more than one device for a listed task the status of each device will be listed Status Bar Descriptions of various items in t...

Page 55: ... normally be able to detect most HP Management Agents The gateway functions by listening for a network broadcast message sent when each agent starts up How ever to ensure that the gateway is able to detect all agents it must be running before each agent is started up If the gateway is unable to detect an agent Discover Agent IP walking DHCP Tag or Agent Configuration can be used instead Discover A...

Page 56: ... Range dialog 4 IP scopes define set ranges where HP Device Manager will search for client agents Select Use Preset IP Scope then select an IP Search Scope or deselect the box and enter a Starting IP Address and an Ending IP Address IP walking will search this range of addresses for a reply To configure an IP scope select the Edit option in the IP Search Scope list box to display the Edit IP Walki...

Page 57: ... name to be used by HP Device Manager to refer to the new search scope then click OK Define the IP address range you want HP Device Manager to search for client agents by filling in the Starting IP Address and Ending IP Address The IP address can be copied from another location and pasted here Click Apply to save the settings then OK to exit ...

Page 58: ...esses in the IP List can be customized according to your specific needs Refer to the table below for descriptions of each button in the dialog Table 3 Discover by List Button Functions Button Function Add Add a new IP address to the IP list Delete Remove an existing IP address from the list Import Import a txt or csv file to the IP list Export Export the IP list as a txt file Copy Copy the current...

Page 59: ...tion 202 to DHCP server and set the value to Server IP Gateway IP The Server IP and Gateway IP is the IP address of the server run ning the Management Server and Gateway respectively Please refer to Configuring DHCP Servers on page 30 for details on how to configure DHCP Server and add options Agent Configuration You can manually add the IP address of the gateway to the agent s configuration file ...

Page 60: ...his file When rebooted the agent will search for the gateway according to your specified IP address in the Agent cfg file Note 1 The agents in the NAT environment must be configured as described above Note 2 As for the agents that have successfully finished one task at least the IP address of the gateway has been added into the original format of the Agent cfg file on these agents Hence you do not...

Page 61: ... must be transferred to an FTP Repository before it can be applied to clients Note When importing an element into the HP Management Repository a relay FTP server must be selected to temporarily hold the element which is then automatically transferred to the Server Repository The Repository Management tool is displayed by selecting Tools Repository Management from the Management Console s menu bar ...

Page 62: ...example we are importing a snapin which can be used to add Adobe Reader to NeoLinux 4 clients 1 Copy the element to be imported to a temporary location on your local drive In this case the element is a snapin downloaded from the support section of the HP website 2 Select Tools Repository Management from the Management Console s menu bar to display the Repository Management dialog ...

Page 63: ...field select the appro priate element option from the drop down list For this example we will be using a NeoLinux 4 snapin to install Adobe Acrobat Reader to NeoLinux 4 thin clients so NL4 Snapins is selected 4 Click the Add from local file button to display the Add Element to Server Step 1 dialog ...

Page 64: ... 6002 then click Choose The Relay FTP Repository field will display the name of the FTP Repository to use for relaying element files You can change this if required 6 Click Next to start copying the element files to the relay FTP Repository A message box will be displayed once the element files have been successfully uploaded to the relay FTP Repository 7 Click OK to automatically transfer the ele...

Page 65: ...ory field 8 Select the name of the FTP Repository to which you want to transfer the element from the Elements on FTP Repository drop down list box 9 Select the element to transfer in the Elements on Server Reposi tory field then click the Upload button Once the element has been transferred it will be listed in both the Server Repository and FTP Repository fields ...

Page 66: ...Getting Started 56 Adding Elements to the Repository Now that the element is in the FTP Repository it can be applied to client devices using a template ...

Page 67: ...sole Table 4 Management Console Menu Items Menu Item Description File Import License Import a new license for Device Manager Import Scheme Import a device grouping scheme Export Scheme Export a device grouping scheme Print Device Information Print information about the devices Print Device Task Report Displays and prints task information on all users or a specific device See Printing a Device Task...

Page 68: ...nagement Server to refresh the status of the console Tools Configuration Configure settings related to FTP servers IP search scopes system time outs shadowing gateway polling and extension properties See Configuring the Repository on page 39 for more details User Management Configure user accounts and user groups for the console See User Management on page 177 for more information Repository Manag...

Page 69: ...s tool takes a snapshot creates a report of the devices status and stores it in the server to be displayed when the tool is opened See Status Snapshot on page 114 for more information Device Check Connection Status Check the network connection status of the agents via Ping and Trace Route Add Add a new device See Adding Devices Using MAC Addresses on page 173 for more information Delete Delete the...

Page 70: ...ties for the selected device See Displaying Device Properties on page 66 for more information Template Delete Remove the selected template Merge Merge two or more selected composite tem plates See Merging File and Registry Templates on page 130 for more information Send Task Send the selected template to the devices as a task Properties Edit the selected template s properties Add to Favorites Add ...

Page 71: ...l Cancel all tasks Delete Delete the selected task Delete All Delete all tasks in the Task Pane Delete All Finished Delete all finished tasks in the Task Pane Open VNC Viewer for Shadowing When a remote device has finished the Shadow task you can login the device via the VNC viewer Open Result Template View the content of the result template which is created by certain types of templates on the co...

Page 72: ...n page 91 for details This will display the Template Chooser dialog enabling you to send a template task to the currently selected device s Refer to the section Applying Tasks to Devices on page 99 for details This enables you to print information about the device s currently selected in the device tree Refer to the section Printing Information About Devices Tasks on page 89 for details This enabl...

Page 73: ...before it is actually deleted This will display the Merge Templates dialog enabling you to merge two or more File and Registry templates Refer to the section Merging File and Registry Tem plates on page 130 for details This will display the Task Editor dialog enabling you to send a template task to the currently selected device s Refer to the section Applying Tasks to Devices on page 99 for detail...

Page 74: ...f the OS tabs below the menu bar will display all of the clients of the chosen OS type in the Device Pane Double clicking an item in the Device Pane or clicking on a folder icon will expand the device list Select one or more devices and then right click to see a menu of applicable commands All of these commands are also available in the Device menu which is displayed from the Console s menu bar ...

Page 75: ...ower symbol over it indicates that cur rently the status of this device cannot be confirmed because a gateway to the device cannot be found A greyed out screen icon with an exclamation mark over it indicates the device is currently powered off A screen icon with a curved arrow over it indicates the device is currently in pull mode A screen icon with a curved arrow and padlock over it indicates the...

Page 76: ...lick any device to display the Device Properties dialog The Device Properties dialog displays the properties of the thin client devices that are connected to the server The dialog lets you see different types of information Note The IP address and MAC address in the device properties dialog can be selected and copied The selected address will be highlighted then you can right click to copy the sel...

Page 77: ...ties on page 79 for information on how to rename these grouping properties Note To set the grouping properties you can also right click a device in the Task View and select Edit Device Properties in the menu Deleting Devices To delete a device 1 Right click the device in the Device Pane 2 Select Delete from the menu The selected device is removed from the Device Pane ...

Page 78: ...of IP addresses for agents and gateways To use Discover Devices 1 Click on the Discover button in the Device Toolbar and select Discover Device in the menu opened The Discover Device dialog will be displayed 2 Select the corresponding gateway in the Select Neoware Man agement Gateway drop down menu then select the Walking with IP Range option ...

Page 79: ... and select an IP Search Scope or deselect the box and enter a Starting IP Address and an Ending IP Address IP Walking will search this range of addresses for a reply OR You can select the corresponding gateway in the Select Gateway drop down menu and then select the Walking with IP List option Click Next to display the Discover by List dialog ...

Page 80: ...g table for descriptions of each button in this dialog 5 Click OK to search for devices Table 5 Discover by List Button Functions Button Function Add Add a new IP address to the IP list Delete Remove an existing IP address from the IP list Import Import a txt or csv file to the IP list Export Export the IP list as a txt file Copy Copy the current IP list Paste Paste a copied IP address ...

Page 81: ...rouping Dynamic grouping allows you to automatically group devices by specific properties For example you could create a grouping scheme that will group all devices by their CPU type or agent ver sion You can specify more than one grouping property for a group and you can define up to six customizable grouping properties Once you have defined the properties associated with a dynamic grouping schem...

Page 82: ...e will group devices by gateway ID whereas _no scheme will not group devices but just list every device managed by Device Manager 2 To create a new dynamic grouping scheme click Add 3 Enter a name for the new grouping scheme then click OK 4 Select a property by which you want to group devices in the Candidate Properties list then click Add to add it to the Group ing Scheme list You can specify mor...

Page 83: ...the order list are then considered in turn You can remove a selected property from the Grouping Scheme list by clicking Delete Table 6 Candidate Properties Properties Description Gateway ID Group by gateway ID Subnet Address Group by subnet address Device Status Group by status on off Device Type Group by product type Device Version Group by device version Agent Version Group by agent version Writ...

Page 84: ...create the new grouping scheme 7 Click the Group by button in the Device Tree panel and select Dynamic Group The new grouping scheme will be listed and available for selection 8 Select the new grouping scheme to group all devices managed by Device Manager accordingly ...

Page 85: ... bar select Edit Grouping Schemes then click on the Manual schema tab The Manual schema tab lists existing manual grouping schemes and enables you to create or edit a grouping scheme One scheme is supplied by default _global will not group devices but just list every device managed by Device Manager 2 To create a new manual grouping scheme click Add 3 Enter a name for the new grouping scheme then ...

Page 86: ...n in the Device Tree panel and select Manual Group The new grouping scheme will be listed and available for selection 6 Select the new manual grouping scheme Any organisational changes you now make to the devices and folders listed in the Device Tree panel will be saved to this grouping scheme ...

Page 87: ...lder in which to group devices right click in the Device Tree pane and select Manual Group Add Folder from the pop up menu 8 Enter a name for the group folder then click OK 9 You can now drag and drop the names of devices into this group folder within the Device Tree panel ...

Page 88: ...operty name can be renamed as required To rename grouping properties 1 Display the Tools menu from the Console s menu bar and select Configuration 2 Select the Grouping Property Name item in the left hand tree pane 3 Enter the names for the 1st 2nd 3rd 4th 5th and 6th grouping properties as required Note Changing the name of the properties does not alter the data for each property The 1st property...

Page 89: ...r each device or assigned by dragging and dropping devices between property groups Setting grouping properties 1 Right click the device whose properties you wish to view 2 Select the Grouping tab 3 Edit the data in each field as required 4 Click OK when done These properties can now be used to categorize your devices using grouping schemes in the Device Pane ...

Page 90: ...se the mouse button and the grouping property for the device will be set to that of the group being dropped into The device will then be re grouped under the target group Pre assigning Devices to Groups You can pre assign a device to a specific group using the Agent Con figuration dialog on the device itself On the Group tab select Use Static Custom Groups Add Group Name Manual Group and specify a...

Page 91: ...evice Filter 1 Select Device Filter from the View menu 2 Click Add to display the Set New Device Filter Name dialog You can also click Delete and Edit to remove or modify the existing Device Filters 3 Enter a name for the new device filter e g XPe and click OK to display the Edit Device Filter dialog ...

Page 92: ...Using the HP Management Console 82 Editing the Device Filter 4 Click the browse button in the Edit Criteria section to open the Choose Criteria Key dialog ...

Page 93: ... arrow button in the Edit Criteria section to select conditions in the drop down menus For example Write Filter Status Enabled 7 Click Add to add it to the Criteria List below You also can select one of the lists to modify or delete 8 If multiple filters exist in the Criteria List you can select Satisfy all criteria or Satisfy any criteria Then click Save to return to the Device Filter Management ...

Page 94: ...e Device Filter Management dialog you can edit or remove the selected filter according to your requirements 10 Click the Generate Device List button to create the filtered device list Now the administrator can use the device filters to manage the devices in the network ...

Page 95: ...s security filter The procedure is as follows 1 Display the Tools menu and select User Management 2 Select the name of the user on the Users tab then click Edit 3 Display the Filter tab 4 Select the filter to use in the Enhanced Filter drop down list When you log on as that user you will see that only the devices allowed by the selected filter are displayed ...

Page 96: ...e Tree from the menu bar or by clicking the Search button in the toolbar The Search Device dialog will be displayed You can find a device either by entering its IP Address Host Name Device ID or Device Serial Number as specified in the Find Device By field Enter the relevant information in the field below then click Find If the device is found the console will automatically change the display to s...

Page 97: ...ection status of the device You can choose from Ping A basic Internet program that lets you verify that a partic ular Internet address exists and can accept requests Pinging is diagnostically used to ensure that a host computer which you are trying to reach actually operates Trace Route This diagnostic tool determines the path taken to a destination by sending ICMP Echo Request messages with vary ...

Page 98: ...ork Connection Status imum link counter When the TTL on a packet reaches 0 the router is expected to return an ICMP Time Exceeded message to the source computer A window displaying the network connection status of the device will appear 4 Click Close ...

Page 99: ...tion about any devices listed in the Console 1 In the Device Pane select the devices you want to print CTRL click and or SHIFT click them 2 Click the Print icon in the toolbar to display the Print Device window Information about all the selected devices is displayed in the window 3 Either click Export to export the list to a csv file Enter a name and click Save ...

Page 100: ...Click OK if you accept the printing settings Printing a Device Task Report To print information about tasks 1 In the Device Pane select one device ONLY 2 Right click on it and select Device Task Report from the menu 3 Tick Tasks from all users or Tasks from current users depend ing on what information you need to print 4 Define the period you want to get login information for by clicking the butto...

Page 101: ...ow Device template available on the Operations tab or by selecting from the pop up menu when you right click on a device as described below To shadow a device 1 Select a device or a group of devices in the Device Pane 2 Right click and select Shadow from the pop up menu The Task Editor dialog will be displayed 3 Click OK When the Shadow processing task is complete the remote desktop of the termina...

Page 102: ...et in Configuration To Open VNC Viewer for Shadowing 1 Select a completed Shadow Device task in the Task Pane 2 Right click and select Open VNC Viewer for Shadowing or dis play the Task menu and select Open VNC Viewer for Shadowing The remote desktop of the client will be displayed in a separate window ready for your operations ...

Page 103: ...below Note To wake a client the Wake On LAN support of the client s BIOS must be enabled To shutdown reboot or wake a client 1 Select a device from the Device Pane in the main Console window 2 Right click and select Power Management Reboot Wake On LAN or Shutdown from the pop up menu 3 The Task Editor dialog will be displayed Click OK to perform the task When the client receives the task a warning...

Page 104: ...e operating systems that need to share data All the Task Templates in the system are displayed and managed in the Template Pane Task Template Categories Task Templates are sorted into categories according to their function Favorites Used to store frequently used templates for convenient access File and Registry A generic template consisting of a customizable combination of copying files deleting f...

Page 105: ...devices Creating Editing Task Templates A set of standard blank task templates are provided which are listed under various categories according to their function in the Template Pane The names of standard templates begin with the _ underscore character for example _File and Registry To create or edit a task template 1 Double click an existing template in the Template Pane or right click a template...

Page 106: ...k the standard _Template Sequence template to open the Template Editor 3 Click the Add button and select a template to add to the sequence from the pop up menu The Template Editor for the selected template will be displayed allowing you to edit it Note You can define new templates to add to the sequence as required just select the blank template type from the menu 4 Click OK to add the template to...

Page 107: ...ou want to import the template 2 Display the Template menu from the menu bar and select Import The Open dialog will be displayed 3 Select the XML file that you want to import 4 Click Select Import Files The file will be added to the selected tab as a new template To export a Task Template as an XML file 1 Display the Template menu from the menu bar and select Export 2 Enter the name of the templat...

Page 108: ... task was assigned to Status Indicates the status of the task in a particular device Error Code If the status is waiting and the server is retrying to send the task this indicates what the problem was Start Time Indicates when the task was begun End Time Indicates when the task ended Progress Indicates the progress of a task in a device Task Pane Icons The meaning of the icons displayed in the Tas...

Page 109: ...cheduled for sending at a later time and has not been sent yet Processing The task has been accepted by the device and is being processed Applying Tasks to Devices You can apply a task to a device from a defined template for the pur pose of remote configuration monitoring installing or restricting Assigning a PXE task will cause the thin client to either wake on LAN or re boot You can apply tasks ...

Page 110: ...Using the HP Management Console 100 Task Management 2 The Task Editor dialog will be displayed This enables you to make changes to the template and specify how and when the task is to be performed ...

Page 111: ...See Creating Editing Task Templates on page 95 for details 4 Select the Schedule Batch Control tab and specify when and how the task is to be performed If you do not select the Schedule Task option and specify a time the task will be sent to the device as soon as you click the OK button 5 Click OK to apply the task to the device ...

Page 112: ...he properties of a task 1 In the Task Pane click the box next to the Task Name to list the devices that the task is assigned to 2 Right click a device and select View Task Contents in the pop up menu A Task Contents window will be displayed showing detailed information about the assigned task ...

Page 113: ...sections Valid Time and Timeout The Valid Time and Timeout options enable you to set the duration HP Device Manager will wait for the execution of tasks You can also specify the start and end time of working hours during which HP Device Manager will not execute tasks Clicking in an option field will cause the Description box to display a short description of that option 1 Select Valid Time and Tim...

Page 114: ...ore defaults will reset the timeout settings to their defaults and set the working hours to 9 00 start and 17 00 end 3 Click Apply to save the new settings 4 Click OK to exit Write Filter Policy Setting The Write Filter Policy Setting options enable you to specify how the Enhanced Write Filter on XPe devices affects tasks 1 Select Write Filter Policy Setting in the option tree pane of the Configur...

Page 115: ...105 3 Click Apply to save the new settings 4 Click OK to exit Pausing Tasks To pause a waiting task 1 Select a waiting task in the Task Pane 2 Right click and select Pause from the pop up menu The status of the waiting task will be changed to Paused ...

Page 116: ...k in the Task Pane 2 Right click and select Continue from the pop up menu The status of the paused task will be changed to Waiting Note Only paused tasks tasks that have not been sent can be continued Resending Tasks If a task has finished you can resend the task to the device 1 Select the finished task in the Task Pane 2 Right click and select Resend from the pop up menu ...

Page 117: ...ete All Finished all finished tasks will be removed from the Task Pane Warning Deleting a task that is in progress may damage the OS image For example updating and upgrading tasks pushing imag ing tasks and so on Displaying Task Logs To display the log of a task 1 Right click a task in the Task Pane and select View Task Log from the pop up menu A Task Log window will be displayed 2 Click Close to ...

Page 118: ...ing a device by right click ing a ready or finished shadowing task and selecting Open VNC Viewer for Shadowing from the pop up menu Opening a Result Template Right click a ready task and select Open Results Template from the menu to open the results of some tasks such as Get Registry Get Connection Configuration and so on ...

Page 119: ...le and walks to them it brings back their status information and displays it This status report is made in real time The information is stored in a database placed on the server Note The Status Walker option is only available for Windows gate ways 1 Display the Tools menu from the Console s menu bar and select Status Walker to display the following dialog 2 Click Add to create a new walking schedu...

Page 120: ...ct the name of the scope to use in the Walk the Scope drop down menu or select Edit to define a new scope Selecting Edit will display the Scope Management dialog which enables you to add edit or remove scopes Click the Add button and enter a name for the new scope ...

Page 121: ... have finished defining scopes Click Close in the Scope Manager dialog to return to the Sched ule Editor The scope s you defined will be listed in the Walk the scope field ready for selection 4 Select the Gateway to use 5 Use the Schedule options to specify the time and frequency of the task 6 Click OK The results of scheduled walking tasks will be displayed in the Walking Tasks pane at the bottom...

Page 122: ...Using the HP Management Console 112 Device Status Tools Selecting a Finished walking task then clicking the View button will display the status of devices found ...

Page 123: ... Management window 2 Select the Status Walker Configuration item in the left hand tree pane Note You can display a short description of each option by clicking in the option field 3 Enter a value for the Walking Group Size 4 Define a value for Walking Timeout 5 Set the number of Walking Retry Times 6 Configure the 1st 2nd and 3rd Telnet by typing in a Username and Password for each one of them 7 C...

Page 124: ...ayed when the tool is opened This tool does not work in real time The Status Snapshot settings allow the administrator to sched ule the walk and set the frequency 1 Display the Tools menu from the Console s menu bar and select Status Snapshot The Status Snapshot dialog will be displayed 2 Click Add to create a new status snapshot schedule or Edit to modify an existing one The Schedule Editor dialo...

Page 125: ... 3 Schedule the status snapshot task by specifying its Frequency and the Start Time 4 Click OK 5 Click Close The results of the scheduled status snapshot tasks will be displayed in the Status Snapshot Tasks pane at the bottom of the Status Snap shot dialog ...

Page 126: ...Using the HP Management Console 116 Device Status Tools Selecting a Finished status snapshot task then clicking the View but ton will display information about the devices found ...

Page 127: ... Task Template Management on page 94 and Task Management on page 98 1 To define a template double click an existing template in the Template Pane or right click a template then select Properties from the pop up menu 2 Specify your requirements for the template using the options available then click the Save as button and enter a name for the new template 3 To apply the template to a device or grou...

Page 128: ...e Schedule Batch Control tab and specify when and how the task defined in the template is to be performed If you do not select the Sched ule Task option and specify a time the task will be applied to the device as soon as you click the OK button 5 Click OK to apply the task to the device ...

Page 129: ...tion is properly configured and tested on the network where the connections will be used 1 Configure a thin client device with the required connection settings and ensure that the connections work on the network where they will be used 2 Run the Management Console and display the name of the device with the correct connections in the device tree 3 Select the Connections tab in the Template Pane th...

Page 130: ...Connection Settings 6 Click the Save as button enter a name for this template then click OK 7 Drag and drop the template on the name of the device with the correct connections in the device tree The Task Editor will be displayed ...

Page 131: ... device 9 The connection settings will be copied from the device and stored in a new template which will appear in the Templates Pane with the name you specified in step 5 10 You can now drag and drop this new template on devices in the device tree to apply the connection settings to them ...

Page 132: ...ane The following sections provide an overview of each template Configuring Network Settings 1 Select the Settings tab in the Template Pane 2 Double click the _Network Settings template to display the Template Editor 3 Enter the network settings as required Note If DHCP is enabled default the device will not use static IP information If you want to use static IP select Disable ...

Page 133: ...le if more than one device is selected These include the static IP information and device hostname settings that must be unique to each device Configuring Display Settings 1 Select the Settings tab in the Template Pane 2 Double click the _Display Settings template to display the Template Editor 3 Specify the Display Resolution e g 800 x 600 using the slider and select the screen Refresh Rate and C...

Page 134: ... only available for XPe OS devices Configuring Time Settings 1 Select the Settings tab in the Template Pane 2 Double click the _Time Settings template to display the Template Editor 3 Specify the time settings you require 4 Click Save as to save the template with a new name 5 Drag and drop the template on the device s you want to configure ...

Page 135: ...cable to XPe OS devices 1 Select the Settings tab in the Template Pane 2 Double click the _Write Filter Settings template to display the Template Editor 3 Select the drive to configure in the Drive List box You can add one or more drives to the list by clicking the Add Drive button to display the Select a Drive dialog ...

Page 136: ...ves list Click OK to add the drives 4 Set the Boot Command to either Enable to set the Write Filter Disable to remove the Write Filter or N A No change to keep the current state for the selected drive 5 Click Save as to save the template with a new name 6 Drag and drop the template on the XPe OS device s you want to configure ...

Page 137: ...uses Customizing this template involves adding deleting and re arrang ing a variety of sub tasks 1 Select the File and Registry tab in the Template Pane 2 Double click the _File and Registry template to display the Template Editor 3 Click Add to add a variety of sub tasks Refer to the table below for more information on each sub task Click Edit to edit a sub task Click Delete to delete the selecte...

Page 138: ...The name of the files to be copied Path On Device The path for the files to be copied to on the device Copy Recur sively Copy files matching the pattern in File Name recursively in all subdirectories from the given Path On Device Delete Files File Name The file name to be deleted Path On Device The location of the file Delete Recursively Delete files matching the pattern in File Name recursively i...

Page 139: ... is selected the selected key and all values under it will be deleted Note that there must be no values under the given key Command Command The command on the client device to be exe cuted Enter the full path name of the com mand on the client device If you are using a long file name that con tains a space use quoted strings to indicate where the file name ends and the arguments begin For example ...

Page 140: ... the pop up menu 3 Select another template to merge the selected template with then click OK to merge the templates 4 You will prompted to enter a name for the new template 5 Enter a name for the new template 6 A new File and Registry template will be created with all of the sub tasks of the original templates combined Pause Hours Min utes Seconds The duration of time to pause processing of the te...

Page 141: ...download files from the console to a device through the FTP Repository Both are achieved using the _File and Registry template 1 Select the File and Registry tab in the Template Pane 2 Double click the _File and Registry template to display the Template Editor 3 Click the Add button and select Copy Files ...

Page 142: ...y or Download files from console to device through the FTP Repository 7 Specify the Files to be copied by clicking in the fields and enter ing the relevant information Additional lines can be added by clicking the Add button The File Name field supports the use of the wildcards and For example means zero or more characters means one character com jar means the file is named com jar ...

Page 143: ...th files and sub directories matching the wildcard pattern defined in the File Name field will be copied If No is selected only files in the given path will be copied but not sub directories 8 Click OK when you have finished specifying files to be copied A Copy Files sub task will be added to the Sub Task list of the template 9 Click Save as to save the template with a new name 10 Drag and drop th...

Page 144: ...nnot be executed directly on a Windows XP Embedded OS To execute DOS commands you need to write them to a batch file saved with the suffix bat then execute the batch file The Windows environment variable PATH may be different on each device so it is important to enter the full path to each command to make sure it can be found on the device For example to execute an executable file named xxx exe in...

Page 145: ...y the command to be executed by clicking in the Com mand column and entering the appropriate information 6 In the Execute After Reboot column select Yes if the device should reboot before executing the command you specify Select No if you want the command to execute without the need to reboot the device ...

Page 146: ...f Windows Scripts Windows Scripting Host is a comprehensive scripting infrastructure for the Microsoft Windows platform provides script engines Visual Basic Scripting Edition and Microsoft JScript which can be embed ded into Windows applications and an extensive array of supporting technologies that make it easier for script users to script Windows applications For more information on how to write...

Page 147: ...update software modules and device con figuration without having to replace the entire Flash image in the thin client device Modular software additions and updates need only be as big as they have to be and in some cases may only be a few kilobytes of information and registry changes are similarly small This speeds the update process and helps alleviate bandwidth impact on busy networks and low ba...

Page 148: ...nt 1 Download the required snapin from the support section of the HP website to a temporary location on your local drive 2 Run the HP Management Console and select Tools Repository Management from the menu bar The Repository Management dialog will be displayed ...

Page 149: ...the appro priate Snapins option from the drop down list For this example we will be using a NeoLinux 4 snapin to install Adobe Acrobat Reader to NeoLinux 4 thin clients so NL4 Snapins is selected 4 Click the Add from local file button to display the Add Element to Server Step 1 dialog ...

Page 150: ...hen click Choose The Relay FTP Repository field will display the name of the FTP Repository to use for relaying files You can change this if required 6 Click Next to start copying the snapin files to the relay FTP Repository A message box will be displayed once the snapin files have been successfully uploaded to the relay FTP Repository 7 Click OK to automatically transfer the snapin files from th...

Page 151: ...Select the name of the FTP Repository to which you want to transfer the snapin from the Elements on FTP Repository drop down list box 9 Select the snapin to transfer in the Elements on Server Reposi tory field then click the Upload button Once the snapin has been transferred it will be listed in both the Server Repository and FTP Repository fields ...

Page 152: ...pository Management 11 Click on the OS tab for the operating system supported by the snapin In our example it is the NeoLinux 4 OS tab 12 In the Task Templates pane click the Software Update tab then double click on the _Snapin template to display the Template Editor 13 Select the FTP Repository where the snapin resides in the FTP Repository list box ...

Page 153: ...e performed using the snapin In this case the only action is Install Note If the snapin is not displayed in the Snapin field check that you are displaying the Task Templates pane in the correct OS tab NeoLinux 4 in our example 15 Click the Save as button and save the template using a name that enables you to easily identify what it does ...

Page 154: ...in client devices select the name of the snapin template then drag and drop it on the name of the device s in the device tree panel The Task Editor dialog will be displayed 17 If you want the snapin to be applied to the thin client s immedi ately click OK Otherwise you can schedule a time for the snapin to be applied by clicking the Schedule Batch Control tab ...

Page 155: ...XE Should you experience problems with PXE see Configuring DHCP Servers on page 30 The _Update Image template enables you to update a device using an image from a specified FTP Repository without using a PXE Server see page 157 The Neoware XPe OS tab also includes a _Clone XPe Image template see page 153 Images Repository Management The Repository Management tool enables you to import image files ...

Page 156: ...n be signed or verified by click ing the Sign or Verify buttons in the Repository Management dialog HP Device Manager will report a verification error if the MD5 sig nature file does not exist Therefore if the image is from a reliable source simply click Sign to re create the digital signature Client BIOS Settings for PXE Before you can pull or push a PXE image you must make sure that the source a...

Page 157: ...vice 1 Make sure the BIOS settings of the client device from which you want to pull an image are as described in the section Client BIOS Settings for PXE on page 146 2 In the Management Console display the OS tab containing the name of the client in its Device Tree 3 Select the Imaging tab in the Task Templates pane then double click on the _PXE Imaging template 4 In the Template Editor Imaging di...

Page 158: ...he FTP Repository select Overwrite old files on FTP Repository 8 Click the Save as button enter a name for this template then click OK The template will be created and listed in the Task Templates pane ready for you to apply to devices 9 Select the template then drag and drop it on the name of the client in the Device Tree from which you want to pull an image The Task Editor will be displayed ...

Page 159: ...up in DOS mode and run the utility which copies the contents of the flash storage to an img file in the FTP Repository Note that this may take several minutes The progress of the image creation task will be indicated in the Tasks pane of the Console When the task has been completed successfully the client will reboot as normal and the Tasks pane will indicate the task has finished An image file ha...

Page 160: ...ngs of the client device to which you want to push an image are as described in the section Client BIOS Settings for PXE on page 146 2 In the Management Console display the OS tab containing the name of the client in its Device Tree 3 Select the Imaging tab in the Task Templates pane then double click on the _PXE Imaging template to display the Template Editor 4 Select the FTP Repository where the...

Page 161: ...sitory Man agement tool However you can manually enter the name of the image file in this field if it is not in the Server Repository as long as it is present in the FTP Repository you have selected in the template 7 Click Save as to save the template with a new name The template will be created and listed in the Task Templates pane ready for you to apply to devices 8 Drag and drop the template on...

Page 162: ...ient for Image Distribution The ChangeSID utility allows you to modify the computer SID Security ID in the Microsoft NT 2000 XP operating system Note Only the local administrator is authorized to run this utility SID information is kept in a registry file which is used for computer and user identification in a workgroup or domain environment The ChangeSID utility creates a new random SID and repla...

Page 163: ...ne then double click on the _Clone XPe Image template 2 In the Template Editor Imaging dialog select the FTP Reposi tory where the cloned image will be stored 3 In the Image Name field enter a name for the cloned image that will be stored in the FTP Repository 4 If you need to overwrite any files that already exist in the FTP Repository select Overwrite old files on FTP Repository 5 In the Save re...

Page 164: ...s button enter a name for this template then click OK A new template will appear in the Task Templates pane 7 Drag and drop this template on the XPe device whose image you want to clone in the Device Tree The Task Editor dialog will be displayed ...

Page 165: ...ng this pro cedure The client will then reboot again The Tasks pane in the Management Console will continue to indicate that the task is processing The cloned image is being compressed When the task has finished a new template will appear in the Task Templates pane with the name you specified in step 5 the result template You can now use this template to apply the cloned XPe image to other XPe dev...

Page 166: ...Tasks 156 Images The cloned XPe image file will also be listed in Repository Management ready for use in other templates Select NeoXPe Images as the element type then select the FTP Repository where it is stored ...

Page 167: ...be updated with the new image in the Device Tree 2 Select the Imaging tab in the Task Templates pane then double click on the _Update Image template to display the Template Editor 3 Select the FTP Repository where the image is stored 4 Enter the name of the image file in the Image Name field Note The Image Name field will only list the names of images if the image files have been transferred from ...

Page 168: ...emplate The Image Information box below will provide details of the OS build version and image size for the image whose name is currently displayed in the Image Name field 5 Click the Save as button to save the template with a new name 6 Drag and drop the template on to the device s whose image is to be updated The Task Editor dialog will be displayed 7 Click OK to apply the image update task to t...

Page 169: ...the Get Registry template and then modified Getting Registry Settings HP Device Manager can clone the system registry of a thin client device The procedure is as follows 1 In the Console s Management View select the OS tab corre sponding to the operating system of the device from which you want to get registry settings e g NeoLinux 4 2 Select the File and Registry tab in the Task Templates pane th...

Page 170: ...ttings e g desktop for desk top settings then click OK The name of the new node will appear on the Registry tab of the Template Editor 4 In the Save result as template field enter a name for the tem plate which will be created to store the result 5 Click Save as and enter a name which indicates the purpose of this template get desktop settings ...

Page 171: ... Settings 161 6 Click OK and the new template will appear in the Task Tem plates pane 7 Drag and drop this template on the device in the Device Tree from which you want to get registry settings The Task Editor dialog will be displayed ...

Page 172: ...late in the Task Templates pane Its name will be the one which you specified in step 4 9 To view the retrieved registry settings double click on the result template to display the Template Editor double click on the Registry entry in the Sub Task box to display the Configure Registry Sub Task dialog then click on the registry node in the Registry Tree panel to display the settings ...

Page 173: ...diting a previously generated _Get Registry task result template double click the name of that template then double click Registry in the Sub Task box If you need to create a new template double click the _File and Registry template to display the Template Editor then click the Add button Select Registry in the Sub Task Chooser then click OK ...

Page 174: ...four but tons at the bottom of the box Add Key enables you to add a new key under the currently selected item Add Value enables you to add a value to the selected key Rename enables you to rename the selected item Delete enables you to remove the selected item The Registry Settings box will display the current settings of the key selected in the Registry Tree It is divided into the following colum...

Page 175: ...r the key is added or deleted If Add Key is selected the selected key will be added to the registry even if the key is empty If Delete Key and Value is selected the selected key and all values under it will be deleted Note that there must not be any values under the speci fied key 4 When you have finished modifying the template click the Save as button and enter a name for the new template 5 Click...

Page 176: ...t before they can be dis tributed to client devices Transferring an XPe Software Component to the FTP Repository 1 Download and unzip the XPe software components to a local drive 2 Select Tools Repository Management from the Console s menu bar 3 In the Select an element type to display field select the Soft ware Component option from the drop down list box 4 Click the Add from local file button ...

Page 177: ...epository will receive the files from the Con sole and temporarily hold them until they are automatically transferred to the Server Repository 7 Click Next to start copying the files to the relay FTP Repository A message box will be displayed once the files have been suc cessfully uploaded to the relay FTP Repository 8 Click OK to automatically transfer the files from the relay FTP Repository to t...

Page 178: ...itory field 9 Select the FTP Repository where you want the new software component to be stored 10 Select the software component then click Upload to upload it to the FTP Repository Note The username selected for the FTP server profile must have write permission for the target folder 11 Your software component is now ready to be installed using a Software Component template ...

Page 179: ...icable to Windows XPe clients To install a software component 1 Select the Software Update tab from the Template Pane 2 Double click _Software Component template to display the Template Editor dialog 3 Select the FTP Repository containing the software component to install 4 Select or enter the name of the Software Component to install from the FTP Repository 5 Click Save as to save the template wi...

Page 180: ...temporary and will not be trans ferred to the actual disk even though it is writable When the device reboots or shuts down the changes will be lost and the file system of will revert to its original state Sometimes you may need to perform a persistent write to in order to run commands utilities scripts etc which require changes to be saved This can be achieved using the third file system fs org wh...

Page 181: ...NeoLinux 4 x device to fs org and mount it as writable in order to perform commands 1 With the NeoLinux 4 tab displayed select the File and Registry tab in the Template Pane 2 Double click the _File and Registry template to display the Template Editor 3 Click the Add button and select Command 4 Click OK to display the Execute Command Sub Task dialog ...

Page 182: ... option will then be available Check this box as well Any commands you specify in this dialog will now be directed to fs org which will be mounted as writable 6 Specify the command s to execute then click OK when you have finished 7 Select the Reboot after all subtask finished option 8 Click Save As to save the template under a new name 9 Drag and drop the template on the devices where you want th...

Page 183: ...e Man ager until the agent on the device reports to the HP Management Server properly The primary use of this feature is if the device is not working and needs a new image An image can be pushed to the device using a template Another way to use this feature is to Wake On LAN a device that has not previously been reported to the HP Management Server and therefore is not displayed in the device tree...

Page 184: ... the Neoware Management Gateway ID drop down list 4 Click OK to add the device A new device will appear in the device tree with the name deviceX where X is a number This device will appear as pow ered off but you can still interact with the device For example you can use Send Task to send a new Imaging template to the device or Wake on LAN to attempt to start up the device ...

Page 185: ...s tasks from the Management Gateway set the delay scope and specify the type of log information that will be generated 1 Double click the _Configure Agent template on the Agent tab of the Template Pane 2 Select the Pull Interval from the list 3 Select the Delay Scope from the list 4 Select the Log Level from the list 5 Click Save as to save the template with a new name 6 Drag and drop the template...

Page 186: ...fore they can be applied to client devices 1 Double click the _Update Agent template on the Agent tab of the Template Pane 2 Specify the location of the Agent update files by selecting from the FTP Repository list 3 Click the Verify Files On FTP button to check whether the correct Agent files are located on the specified FTP Repository 4 Click Save as to save the template with a new name 5 Drag an...

Page 187: ...e working with users advanced server configuration and licensing User Management Each user account can have customized permissions according to their level of need These are assigned through the user groups system Working With Users To add users 1 Display the Tools menu from the Console s menu bar and select User Management ...

Page 188: ...ed to a group before it has any permissions to use HP Device Manager This user name can be used to log in to the console the next time the console starts To delete users 1 Display the Tools menu from the menu bar and select User Management 2 Select a user in the User Management dialog 3 Click Delete then Yes to confirm that you want to delete the selected user from the list To assign users to grou...

Page 189: ...n the User Management dialog right click on the name of the user whose password needs to be changed 2 Select Change Password from the pop up menu 3 Enter the New Password for the user then re enter it in the Con firm Password field 4 Click OK to finish Note When you log in as root for the first time it is strongly rec ommended that you change the password from the default ...

Page 190: ...nu from the Console s menu bar and select User Management Select the Groups tab 2 Click Add to add a new group This group can now be assigned a set of permissions and then users can be assigned to this group To assign permissions to groups 1 In the All Groups list right click the group you wish to modify 2 Select Properties in the pop up menu 3 Select the Privileges tab ...

Page 191: ...ect the permissions you wish to assign to the group 5 Click OK to finish To assign users to groups 1 Right click the group you wish to modify in the Groups tab of the User Management dialog 2 Select Properties in the pop up menu 3 Select the Users tab ...

Page 192: ...buttons to modify the members of this group 5 Click OK to finish To delete a group 1 Select the name of the group to be deleted in the All Groups list on the Groups tab 2 Click the Delete button then Yes to confirm that you want to delete the selected group from the list ...

Page 193: ...e Configuration Management dialog select the FTP Repos itories item in the left hand tree pane 3 Different server profiles can be used to access different FTP servers or different parts or accounts of the same FTP server Click Add to configure a new server 4 Enter a repository name to be used by HP Device Manager to refer to the new repository then click OK ...

Page 194: ... you want this Repository to be your default FTP server click Set Default 8 Click Apply to save the settings Deleting a Repository 1 Select Tools Configuration from the Console s menu bar 2 In the Configuration Management dialog select the FTP Repos itories item in the left hand tree pane 3 Select the repository you want to delete in the FTP Repositories list click Delete then Yes to confirm Expor...

Page 195: ...ach template allows you to define the method used to find the required FTP Repository The Content tab of the Template Editor dialog will include an FTP Repository drop down list box providing the following three possibilities Use Default You preset a default server To do this select FTP Repositories in the left hand tree pane of the Configuration Management dialog select the name of the FTP Reposi...

Page 196: ... tree pane of the Configuration Management dialog then select either Device FTP Mapping or Subnet FTP Mapping Listing Devices their FTP Servers You can list devices and their FTP servers by selecting the Device FTP Mapping item in the left hand tree pane of the Configuration Management dialog A color code indicates how each device s FTP server was assigned Blue Automatic mapping factory default se...

Page 197: ...tically map any new device added to the network Listing Subnets their FTPs Servers You can list subnets and their FTP servers by selecting the Subnet FTP Mapping item in the left hand tree pane of the Configuration Management dialog A color code indicates how their FTP server was assigned Blue Automatic mapping factory default settings The HP Management Server assigns an FTP server to each subnet ...

Page 198: ...trator For subnets where this is the case the administrator can change their FTP set tings to automatic mapping or default Filtering Devices or Subnets For companies with a large number of devices and or subnets the Device FTP Mapping and Subnet FTP Mapping listings will be too long for an administrator to easily find a particular device or to see certain aspects You can filter these mappings so t...

Page 199: ...ent FTP Mappings 189 On both the Device FTP Mapping and the Subnet FTP Mapping tabs click Filter to display a dialog which enables you to filter the listing in various ways Choose one of the filtering options then click OK ...

Page 200: ...ing schemes for grouping devices 1 Select Tools Configuration from the Console s menu bar 2 In the Configuration Management dialog select the Grouping Property Name item in the left hand tree pane 3 Enter the name of the grouping property in the relevant Grouping Property Name field 4 Click OK when you have finished ...

Page 201: ...and Write Filter Policy Setting These are described in the following sections Valid Time and Timeout The Valid Time and Timeout options enable you to set the duration HP Device Manager will wait for the execution of tasks You can also specify the start and end time of working hours during which HP Device Manager will not execute tasks Clicking in an option field will cause the Description box to d...

Page 202: ... time of working hours Clicking Restore defaults will reset the timeout settings to their defaults and set the working hours to 9 00 start and 17 00 end 3 Click Apply to save the new settings then OK to exit Write Filter Policy Setting The Write Filter Policy Setting options enable you to specify how the Enhanced Write Filter on XPe devices affects tasks 1 Select Write Filter Policy Setting in the...

Page 203: ...e pane The PXE Image option enables you to show progress information for PXE image tasks The VNC Access Password fields enable you to specify a password that must be supplied to enable shadowing Note that these fields cannot be blank If the Cancel Task option is checked a cancel task command will be sent to the Management Gateway when deleting tasks from the Console If the Try Once option is check...

Page 204: ...eout and retry times and specify the user name and password for three telnet configurations Select Tools Configuration from the Console s menu bar to display the Configuration Management dialog then select the Status Walker Configuration item in the left hand tree pane Clicking in an option field will cause the Description box to display a short description of that option ...

Page 205: ...agement Con sole will not connect to the Management Server until a new license file is imported You can view information about your current license by selecting Help About from the Console s menu bar Importing a New License You can only import a new license file through the Management Console if the old license has already expired Any invalid operation to the license file when the Management Serve...

Page 206: ...iding authentication Key Management and Gateway Access Control These are accessed by selecting Tools Authentication Management in the Console s menu bar Key Management An Authentication Key is a plain text password which is input on the Management Console The key will be passed to the devices during the key update process The devices will check the key passed by Management Server when executing ta...

Page 207: ...nt Authentication Management 197 3 Click the Update Current Key button to display the Update Key dialog 4 Enter the new Password i e the Authentication Key and specify the Expire Interval number of days 5 Click the OK button ...

Page 208: ... revert to its initial key HP recommends that user passwords contain at least eight characters letters of both upper and lower cases numbers and punctuations as well as letters To export all Authentication Key s 1 Click the Export All Key s button in the Key Management win dow to display the Export dialog 2 Browse for a folder to save the current authentication key s as a ks file then click the Ex...

Page 209: ...d and confirm the password in the Re enter Password field 5 Click the OK button To import Authentication Key s 1 Click the Import Key s button in the Key Management window to display the Import dialog 2 Browse for the exported ks file then click the Import button 3 The system will prompt you to enter the KeyStore password ...

Page 210: ...sword then click the OK button Viewing the Key Update Log To view the Key Update Log click the View Update Log button in the Key Management window In the Key Update Log List you can view all the log times and events You can remove all the logs by clicking the Clear All Logs button ...

Page 211: ...ny connection with a gateway nor receive any messages sent by the banned gateway unless the gateway is acknowledged To control Gateway access manually 1 Select Tools Authentication Management Neoware Man agement Gateway Access Control from the Console s menu bar to display the Authentication dialog 2 Enter your password then click OK The Neoware Management Gateway Access Control window will be dis...

Page 212: ...known status is regarded as Banned and you need to configure the status of the gateway manually Report Management Adding a Report Template To add a report template 1 Select Tools Report Management from the Console s menu bar to display the Report Management window 2 Select one report type from the Report Types list then click the Add button A Set New Report Template Name dialog will prompt you to ...

Page 213: ...pen the Edit Report Template window In the Edit Criteria field click the button to open the Choose Criteria Key window Select a criteria key in the Candidate Criteria Key List After you have made the selection click OK to return to the Edit Report Template window ...

Page 214: ...t 4 In the Edit Criteria field select or enter the criteria conditions in the two drop down lists Click Add to add the criteria into the Criteria List below or you can select an existing criteria then click Update to renew the restricted condition ...

Page 215: ...a or Satisfy Any Criteria So you can select either of them to generate reports 5 Click Generate Reports to generate the report according to the current criteria or click Save to add these criteria to the named template Note The modified criteria will not be saved in the template after generating a report You need to click the Save button to save the modified criteria in the template ...

Page 216: ... Management window then select a plug in file jar 2 Click Import Plug in File to import the file and return to the Report Management window A new report type is added to the Report Types list You can remove a report type from the list by selecting it then clicking the Delete button You will be prompted to confirm that you want to delete it ...

Page 217: ...port Using a Report Template To generate report using a report template 1 In the Report Management window select a report type from the Report Types list and all the report templates belong to the selected type will be displayed in the Report Templates list 2 Select a template from the list then click Edit or double click on the template to view the template s content ...

Page 218: ...Configuration Management 208 Report Management 3 Click Generate Report to preview the report ...

Page 219: ...nsole s menu bar to display the Alias Management window 2 If necessary click on the Device Version Alias tab to open the corresponding panel 3 Click the Add button to display the Add Device Version Alias dialog in which you can add a new record 4 Enter the device version and alias then click OK The new record will be added to the Device Version Alias panel ...

Page 220: ...d to select a record in the Device Version Alias panel then click the Edit button In the Edit Device Version Alias dialog change the alias then click OK to save your modifications If you want to remove a record from the Device Version Alias panel just select a record and click the Delete button ...

Page 221: ...s dialog in which you can add a new record 4 Input the subnet address and alias then click OK The new record will be added to the Subnet Address Alias panel To edit an existing subnet address alias select a record in the Subnet Address Alias panel then click the Edit button In the Edit Subnet Address Alias dialog you can change the alias then click OK to save your modifications If you want to remo...

Page 222: ... window select a record and click the Export button to open the Export Alias dialog 2 Browse for a folder to save the current alias as an xml file then click the Export Alias button Importing an Alias To import an alias 1 Click the Import button in the Alias Management window to display the Import Alias dialog ...

Page 223: ...porting a Template Plugin To import a Template Plug in 1 Select Template Template Plugin Management from the Con sole s menu bar to display the Template Plugin Management window 2 Click the Import button to display the Select Import Files dialog 3 Browse for the exported jar file select it then click the OK but ton 4 The imported plugin will be displayed as a new tab with a new template in the Tem...

Page 224: ...lugin 1 In the Template Plugin Management window select a record and click the Uninstall button 2 You will be prompted to confirm that you want to uninstall the selected template Click Yes to uninstall 3 The template tab associated with the uninstalled template plugin will be deleted from the Template Pane ...

Page 225: ...u can install the correct Java Runtime Environment from the HP Device Manager installation CD Windows based Server Installation To install the Java Runtime Environment for Windows based servers 1 Navigate to the directory CD jre where cd is the drive letter of your installation CD 2 Double click j2re 1_4_1_02 windows i586 i exe 3 Install the Java Runtime Environment following the on screen instruc...

Page 226: ... CD j2re 1_4_1_02 linux i586 bin usr local where CD is the path to the HP Device Manager CD shell sh j2re 1_4_1_02 linux i586 bin shell ln s j2sdk1 4 1_02 j2sdk 3 Set an environment variable JAVA_HOME to the pathname of the directory into which you install the JDK shell vi etc profile Add the following lines just before export PATH PATH usr local j2sdk bin PATH JAVA_HOME usr local j2sdk export PAT...

Page 227: ...Linux based Servers 1 Login as root 2 Enter the following commands shell groupadd mysql shell useradd g mysql mysql shell cd usr local shell gunzip path to mysql VERSION OS tar gz tar xvf shell ln s full path to mysql VERSION OS mysql shell cd mysql shell scripts mysql_install_db shell chown R root shell chown R mysql data shell chgrp R mysql ...

Page 228: ...l If you want to start MySQL automatically 1 Copy support files mysql server to the directory which contains the startup files 2 Enter the following commands shell chmod a x mysql server shell cp mysql server etc rc d init d mysql shell ln s etc rc d init d mysql etc rc d rc3 d S99mysql shell ln s etc rc d init d mysql etc rc d rc0 d S01mysql shell chkconfig add mysql 3 Reboot the server ...

Page 229: ...d not connect with target Management Agent 2 The system cannot find the file specified 3 The system cannot find the path specified 4 The system cannot open the file 5 Access is denied 7 Report is received but the report is corrupt or malformed 8 Task is not found in the Management Gateway 9 Management Agent information is lost in Management Gate way Management Server is synchronizing Management Ag...

Page 230: ...ad flash error 210 Write flash error 211 Offset too large 212 Get MAC address error 213 Unknown command error 214 MD5 file creation error 215 FTP path error 216 Cannot use BINARY mode in FTP transfer 217 File already exists 218 File and flash of different OS type 220 Cannot connect to FTP Server 221 Login FTP error 222 Unknown command error 223 Error with both PASV and PORT modes in FTP transfer 3...

Page 231: ...re pushing image MD5 file file does not exist 311 Failure downloading image file from FTP server 312 Failure downloading MD5 file from FTP server 313 Invalid image file size 14000022 Unknown Error 14000032 Time out 14000042 Service terminated 14000052 Unsupported task 14000062 Allocate memory blocks error 14000072 Child process crashed 14001012 Registry path is empty 14001022 Registry path is inva...

Page 232: ...14002062 Unknown FTP parameter 14002072 Unknown task content 14002082 Attachment error 14003012 Set display parameter failure 14003022 Set DNS failure 14003032 Set Gateway failure 14003042 Set host name failure 14003052 Set IP mask failure 14003062 Set IP failure 14003072 Set DHCP failure 14003082 Get display parameter failure 14003092 Get DNS failure 14003102 Get IP failure 14003112 Get IP mask f...

Page 233: ...ue is too long 14004082 Get registry value failure 14004092 Registry results overflowed 14004102 No VNC password 14004112 Set VNC password failure 14004122 No element found 14004132 Create VNC process failure 14005002 Verify MD5 failure 14006012 Connect FTP failure 14006022 FTP error 14006032 Could not find specified file or dir in FTP 14006042 Invalid file 14006052 No update file found 14007012 I...

Page 234: ... file failure 14010042 Write file failure 14010052 File content error 14011012 No Linux config file group found 14011022 No Linux config file item found 14012012 Linux platform response error 14013012 Platform interface enumerate task error 14013022 Platform Interface BeginTask exception 14013030 Platform interface reboot 14013042 Platform interface BeginTask error 14014012 Invalid or unmatched ty...

Page 235: ...32 Grub error 14020142 Copy stage2 file from C Windows system32 Grub to d Windows System32 Grub error 14020152 Create directory d Windows error 14020162 Create directory d Windows system32 error 14020172 Create directory d Windows system32 Grub error 14020212 No suitable storage device found 14020222 Cannot find partition on storage device 14020232 Required file update ini not found on writable 14...

Page 236: ...422 Get file error 14020432 Read reply error 14020442 Set PASV error 14020452 Init reply error 14020462 Change directory error 14020472 Delete file error 14020482 List directory error 14020492 Get resume error 14020502 User not accepted 14020512 Password not accepted 14020522 Create directory error 14020532 Finish put error 14020542 TypeI error 14020552 Put file error 14020562 Get finish error 140...

Page 237: ...d forbidden 14020772 Create directory forbidden 14020782 File seek forbidden 14020792 Combine path error 14020812 MFC initialization failed 14020822 Invalid parameter number 14020832 Failed to retrieve 2do file 14020842 Failed to open 2do file 14020852 Zero length for the 2do file 14020862 Ack not received 14020872 CMD failed 14020882 Reboot requested 14020892 The result file was not created or ca...

Page 238: ...crack FTP URL 14021016 Server not using FTP 14021017 Connection open failed 14021018 Cannot connect to server 14021019 No file found on server 14021020 No available space on storage media to copy a file 14021021 There is an error when running NetCopy command 14021022 There is an error when running SafeNetCopy command 14021023 There is an error when running general command 14021024 Cannot get an ex...

Page 239: ...022014 Failed to remove IPKG 14022015 Unsupported format 14022016 Not ready 14022017 Not enough free disk space 14022018 No such IPKG 14022019 No such URL 14022020 Failed to set registry 14022021 Invalid parameter 14022022 Remount error 14022023 No such file 14022024 No such path 2 Target agent timed out while executing task 100 Failed to get hostname 101 Hostname without domain part 102 Failed to...

Page 240: ...ed to listen on data socket 114 Server sent a invalid port number 115 Failed to connect to data socket 116 Failed to accept on data socket 117 Failed to set start point for file 118 Misc error for connection 119 Failed to retry connection 120 Connection is refused by peer 121 Bad transfer type 122 Invalid parameter for dir command 123 Failed to malloc memory 124 PWD command failed 125 CWD command ...

Page 241: ...d from socket 137 Failed to open file 138 Bad magic code 139 Bad parameter 140 Failed to create directory 141 Cannot go to previous directory 142 Failed to chmod 143 Failed to umask 144 DELETE command failed 145 SIZE command failed 146 MDTM command failed 147 TYPE command failed 148 SIZE command is not available 149 MDTM command is not available 150 Failed to rename 151 Glob is failed 152 Failed t...

Page 242: ...1 Failed to transfer data 162 PORT command failed 163 PASV command failed 164 UTIME command failed 165 UTIME command is not available 166 HELP command failed 167 Failed to delete local file 168 Failed to seek local file 169 Data transfer is aborted 170 Symbol link is failed 171 Symbol link is not available 172 Glob is not match 173 FEAT command is not available 174 Specified file is not found 175 ...

Page 243: ...file command is not available 186 NLST command failed 187 NLST for file command is not available 188 No file or directory error 189 Cannot tell if file exists 190 File exists but cannot find the file type 191 Is not a directory 192 Recursion limit is reached 193 Control socket is timeout 194 Data socket is timeout 195 User canceled the FTP task 1000 Invalid XML format 1001 Invalid XML version 1002...

Page 244: ...gs 1109 Failure getting DHCP server 1110 Failure getting IP address 1111 Failure getting IP mask 1112 Failure getting host name 1113 Failure getting default Gateway 1114 Failure getting DNS 1115 User not logged in 1229 Unknown registry parameter 1230 Failure executing task command could not be executed 1231 Error in software tag 1232 Unknown VNC parameter 1233 Unknown pause parameter 1234 Task can...

Page 245: ...o receive reply from server 1405 Failed to set FTP mode PASV 1406 Server reply is invalid 1407 Failed to change current working directory 1408 Failed to delete file 1409 Failed to list directory 1410 Failed to resume getting a file 1411 User name error 1412 Password error 1413 Failed to create directory 1414 Failed to receive finish message about file is transferred 1415 Failed to set binary mode ...

Page 246: ... 1508 Failed to seek a resumption point 1509 Failed to combine file path 2001 Error in configuration file 2002 Error in configuration file invalid format 2003 Error in configuration file no group 2004 Error in configuration file no item 2005 Invalid name format 2006 Invalid task content 2007 Failure executing file error executing after reboot 2008 Failure opening VNC password file 2009 Failure set...

Page 247: ...ing registry invalid path 5002 Failure accessing registry could not open current user 5003 Failure accessing registry item does not exist 5004 Failure accessing registry invalid value type 5005 Failure accessing registry error opening key 5006 Failure accessing registry error enumerating value 10001 The task type is unrecognized by the Gateway 10002 The task format is unrecognized by the Gateway 1...

Page 248: ... user with the same name already exists 20009 A user group with the same name already exists 20010 An FTP Repository with the same name already exists 20011 Fail to send task because Management Server cannot get acknowledge from the Management Gateway 20012 The target Management Gateway is not authenticated by the Management Server 20013 FTP setting is not correct for the FTP mapped by the device ...

Page 249: ...template 176 alias management device version 209 exporting an alias 212 importing an alias 212 subnet address 211 authentication export all keys 198 import key s 199 key management 196 key update 196 key update log 200 management 196 C ChangeSID 152 clients see devices clone XPe image template 153 command sub task 134 persistent write to NeoLinux 4 x 170 concepts 4 configuration file agent 49 conf...

Page 250: ...execution 134 connection status 87 connections 119 deleting 67 discover by IP range 69 discover using IP list 69 discovering 68 displaying properties 66 grouping 71 pre assign from device 80 grouping properties 67 limiting viewing by user 85 listing FTP servers 186 power management 93 pre assigning to groups 80 printing properties 89 reboot 93 registry settings 159 remote commands 134 search for i...

Page 251: ...osing 185 configuring 39 creating 39 description 39 importing element snapin 52 relay FTP server 51 54 software components XPe 166 wizard 39 FTP repository wizard 39 FTP servers listing for devices 186 for subnets 187 overview 3 supported 13 G gateway see Management Gateway get connection configuration 119 grouping candidate properties 72 console users 178 devices 71 pre assign from device itself ...

Page 252: ...e log 200 L licensing 195 import license 195 log in 37 M MAC address using to add device 173 managed device concept 5 Management Console administration 177 device pane 4 44 device toolbar overview 43 62 device tree 4 44 icon on desktop 29 launching 37 logging in 37 menu item functions 57 OS tabs 5 overview 43 overview 2 43 status bar 6 overview 44 summary pane 6 system requirements 12 task pane 6 ...

Page 253: ...y 87 ports required custom 14 standard 14 power management 93 pre assigning devices to groups 80 printing device information 89 task report 90 properties device 66 grouping 67 printing 89 PXE concept 5 configuring DHCP server for 30 image signing 146 verifying 146 installation 33 PXE imaging template 147 150 R reboot device template 93 registry changing settings 159 configure registry sub task dia...

Page 254: ...emplates display 123 network 122 time 124 write filter 125 shadow device template 91 shadowing devices 91 VNC viewer 92 shutdown device 93 shutdown device template 93 snapins 137 applying to devices 138 importing into repository 52 introduction 137 obtaining 138 repository management 138 snapin template 142 software components XPe adding to repository 166 installing 166 169 software update templat...

Page 255: ... to devices 99 concept 5 continuing 106 deleting 107 display log 107 displaying properties 102 exclude working hours 104 192 file and registry template 127 log display 107 management 98 parameters 103 191 193 pausing 105 properties 102 report printing 90 resending 106 results template 108 sequence template 96 task pane 98 time and timeout 103 191 VNC viewer 108 write filter policy setting 104 192 ...

Page 256: ... template 93 walking tool 109 walking with IP list 48 walking with IP range 46 Windows scripts 136 WOL 93 working hours 104 192 write filter settings template 125 write filter policy setting 104 192 X XML file 94 export task template as 97 import as task template 97 XPe devices ChangeSID 152 cloning images 153 software components adding to repository 166 installing 166 ...

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