Troubleshooting & FAQs
Why is the Hard Drive Light-Bar Red?
A red light-bar
indicates the following:
•
That a hard drive has failed and must be replaced. Additionally, the connected computers show the
following:
•
The drive was removed from the drive bay before removing it from total storage. See Removing a
hard drive in the Windows Home Server Console Help.
•
Red icon
on the task tray.
•
Red indicator
on the Windows Home Server Console Network Health tab.
Why is the Server's Health Indicator Light Red?
A red Health indicator light
has the following states:
•
Solid red
- operating system failure.
Blinking red
- power on test has failed or
BIOS
failed.
Additionally, on your computers the Windows Home Server icon is grey
on the task tray,
which indicates the computer cannot contact Windows Home Server.
To get more information about the failure, the HP MediaSmart Server provides additional error
codes.
To get the specific error code causing the failure
Use a paper clip to press and release the recessed Status/Recovery button on the front of the
server.
What to do About Hardware Warning Messages?
Warning messages indicate Critical issues or At Risk issues.
•
Critical issues
- address immediately; otherwise, the server may be damaged.
•
At Risk issues
- address as soon as possible.
The HP MediaSmart Server monitors the temperature of the microprocessor (CPU), fan speed, and
voltages. It displays the following messages:
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Summary of Contents for EX485 - MediaSmart Server - 2 GB RAM
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