HP EX485 - MediaSmart Server - 2 GB RAM, User Manual

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Troubleshooting & FAQs
Choosing Server Recovery or Factory Reset?
How to chose which process to use.
Caution
During Server Recovery , all system settings, such as User Accounts and settings, are lost. You
will need to recreate them. During Factory Reset, in addition to loosing all system settings, the
data on all drives is lost.
The following table will help you determine whether to choose Server Recovery or Factory Reset.
Choosing Server Recovery or Factory Reset
Server Recovery Factory Reset
Server operating system has been
corrupted. The partition data on the other storage
drives is corrupted.
Disk replacement - partition data on other
storage drives are okay. Giving away or selling the server. See the
caution below this table.
If you have lost your password.
Server’s system hard drive has been
replaced.
Caution
Factory Reset does not remove data from the drives; instead it allows the existing data to be
overwritten. To insure that your data can never be accessed, use a “shredder” program that
overwrites the hard drives with random numbers or meaningless data.
Recovering or resetting the server
Caution
Steps for performing a Server Recovery or Factory Reset. To recover or reset the server Use the
Server Recovery Disc from a computer using a wired connection to the
router (or switch). A
wireless connection is not recommended. Additionally, if the server is some distance from the
computer you are using for Server Recovery or Factory Reset, it may be more convenient to move
the server near the computer.
1. If the HP MediaSmart Server Control Center is open on your computer, close it before proceeding.
2. Insert the Server Recovery Disc into a DVD drive in a computer connected to the network by an
Ethernet cable.
The Server Recovery program automatically starts.
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