HP EX485 - MediaSmart Server - 2 GB RAM, User Manual

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Media Collector
Server Media Collection Status
Status Description
Not included Indicates that the computer has not been configured for media collection.
No status available Indicates that the computer has been configured for media collection, but no status
information has been transferred to the server.
If the computer was just added to the included list or if media collection was just
enabled, then
No status available is normal because media collection takes some
time to start.
If 30 minutes has gone by since the configuration changes and the status is
unchanged, even after clicking
Refresh , then check the computer for more
information. First of all, verify that a user is logged into the computer because the
media collection needs to run as part of a user’s computer environment.
Otherwise, check the
Media Collector Status Tool on the computer for more
details.
Media collection
issue This error can occur if the client software and the server software versions are not
compatible. For other errors, the media collector software on the client should not
be able to connect to the server to share its status. See
Updating and Rolling Back
the Server and Updating and Rolling Back Client PCs for additional information.
Media collection in
progress Indicates that media collection is currently underway for at least one user on this
computer.
Media partially
collected Indicates that the media collection started but may have lost network connectivity
with the server before completing.
Media collection occurs at a schedule roughly determined by the collection
interval in the
Media Collector General Settings . If you are concerned that too
much time has passed without another collection starting, check the Media
Collector Status Tool on the computer for more details.
Media successfully
collected Indicates that media has been successfully collected from this computer for at least
one user.
Viewing Computer Details
If the status line is anything other than Not included or No status available , you can open the line
for more details by selecting the line and clicking View Details or by double-clicking on the line.
This opens the View Collection Details dialog, which shows information about the most recent
media collection activities for the computer on a per user basis.
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