HP EX485 - MediaSmart Server - 2 GB RAM, User Manual

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Troubleshooting & FAQs
5. Click Add , and then complete the Add User Account Wizard.
6. Check to enable remote access if the family member wants to access the home network from
outside of the home.
7. Repeat for each user account that you want to add.
Guest account disabled
If you want everyone to use the same logon account to access the HP MediaSmart Server, enable
the guest account. If the guest account is enabled with no password, family members are not
required to logon when they use home computers. Additionally, all family members can have Full
access to all shared folders through the guest account.
Note
If you enable the guest account, everyone that connects to your home network has the same
privileges. That may mean that they all have full access to shared folders and other resources on
your server. The guest account cannot be used to access the server from outside of the home using
remote access.
1. At the computer, double-click the Windows Home Server icon in the system tray.
2. Log on to the Windows Home Server Console.
3. Click the User Accounts tab.
4. The User Accounts Setup dialog displays. Click Enable Guest . See picture in step 5 above.
Media Type is not Enabled for Collection
The HP MediaSmart Server may not be set up to scan for photos, music, or videos. Check your
HP Media Collector settings to make sure the media type is configured for collection.
1. At the computer, double-click the Windows Home Server icon in the system tray.
2. Log on to the Windows Home Server Console.
3. Click Settings .
4. Click Media Collector in the left menu of the Windows Home Server Settings dialog.
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