HP EX485 - MediaSmart Server - 2 GB RAM, User Manual

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Troubleshooting & FAQs
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Defer the choice and be reminded later
If a security alert dialog box for an HP MediaSmart Server application or the Windows Home
Server is displayed by the firewall, click Unblock or Allow to permit the application to execute. It
is safe to unblock the communications because no connection or communication with the Internet
is enabled, only those between the server and its software applications. After unblocking an
application, if any software is reinstalled, moved to a new disk location, or if the application is
deleted from the exception list using the Windows XP Security Center control panel,
communications between that software and the server may once again be blocked by the firewall.
Configure your firewall to allow any HP MediaSmart or Windows Home Server applications.
Check that the Router is Correctly Configured for DHCP
The HP MediaSmart Server comes automatically set to use a DHCP server to dynamically assign
IP addresses. Most router come with a built-in DHCP server.
Check that the router has the DHCP server correctly enabled. Refer to the documentation that
came with the router for instructions on proper DHCP server configuration.
For information about configuring a router for remote access, see Configuring your broadband
router in the Windows Home Server Console Help.
Windows Vista: Check that Network Discovery is turned on
To ensure that Network Discovery is turned on
1. Click the Start menu, and then select Control Panel .
2. In the Control Panel, click View network status and tasks .
3. In the Network and Sharing Center, make sure that Network discovery is on.
4. If Network discovery is off, click the down arrow , then select Turn on network discovery
and Apply .
Check the Network is Set Up Properly for TCP/IP
Check the network is set up properly for TCP/IP Check that each computer on the network has
TCP/IP listed and selected for the network properties with these options selected:
Obtain IP address automatically
Obtain DNS server address automatically
Windows XP: To ensure your network is set up properly for
TCP/IP
1. Click Start , and then select Control Panel .
2. Double-click Network and Internet Connections .
3. Double-click Network Connections .
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