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Service Reference Guide, dx7300
Desktop Management
When HP Client Management Interface is used in conjunction with system management
software, it can:
■
Request in-depth client inventory information - Capture detailed information about the
processors, hard drives, memory, BIOS, drivers, and sensor information (such as fan speed,
voltage, and temperature)
■
Receive health status information - Subscribe for a wide range of client hardware alerts (such
as over-temperature, fan stall, and hardware configuration changes) to be sent to the system
management console, application, or to the local client computer. Alerts are sent real-time
when triggered by hardware events.
■
Manage system BIOS settings - Perform F10 functions including setting and changing the
BIOS passwords and computer boot order remotely from the system management console of
any or all of the client systems without having to visit each machine.
3.3.2 HP System Software Manager
HP System Software Manager (SSM) is a free utility that automates remote deployment of
device drivers and BIOS updates for networked HP business PCs. When SSM runs, it silently
(without user interaction) determines the revision levels of drivers and BIOS installed on each
networked client system and compares this inventory against system software SoftPaqs that have
been tested and stored in a central file store. SSM then automatically updates any down-revision
system software on the networked PCs to the later levels available in the file store. Since SSM
only allows distribution of SoftPaq updates to the correct client system models, administrators
can confidently and efficiently use SSM to keep system software updated.
System Software Manager integrates with enterprise software distribution tools such as
Microsoft Systems Management Server (SMS). Using SSM, you can distribute customer-created
or third-party updates that have been packaged in the SSM-format.
SSM may be downloaded at no charge by visiting
www.hp.com/go/ssm
.
3.3.3 HP Client Manager
HP Client Manager, developed with Altiris, is available free for supported HP business desktop,
notebook, and workstation models. SSM is integrated into HP Client Manager and enables
central tracking, monitoring, and management of the hardware aspects of HP client systems.
Use HP Client Manager to:
■
Get valuable hardware information such as CPU, memory, video, and security settings
■
Monitor system health to fix problems before they occur
■
Automatically acquire and install drivers and BIOS updates without visiting each PC
■
Remotely configure BIOS and security settings
■
Automate processes to quickly resolve hardware problems
Tight integration with HP Instant Support tools reduces hardware troubleshooting time.
■
Diagnostics—remotely run & view reports on HP desktop, notebook, and workstation
models
■
System Health Scan—check for known hardware issues in your installed base of HP client
systems
■
Active Chat—connect to HP customer support to resolve issues
