Honeywell HNVE1 Reference Manual Download

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HNVE1 V2.1 1-Channel Encoder Reference Guide

Document 800-04195 Rev B

11/09

Index

ActiveX

installing

uninstalling

administrator, privileges

alarm settings

alarms, connecting

APIPA address

audio settings

audio, connecting

auto

device discovery

log out, IP Utility

baud rate

bit rate

setting

viewing statistics

Camera menu

compression settings

configuring

IP network settings

–

presets

connectors

AC power

audio in

audio out

ethernet LAN connector

RS485

video in

video loop back

DC power connector

device

connecting

disconnecting

discovering

name

DHCP address

disconnecting, from IP Utility

EQUIP series manuals

firmware settings

firmware, upgrading

frame rate

setting

viewing statistics

functions, camera

gateway

guest/ operator, privileges

HTTP server

Intellibus

address

network settings

–

Summary of Contents for HNVE1

Page 1: ...Document 800 04195 Rev B 11 09 Reference Guide EQUIP Series HNVE1 V2 1 1 Channel Encoder ...

Page 2: ......

Page 3: ...Reference Guide ...

Page 4: ...e functionality in the firmware of the HNVE1 Encoder EQUIP V2 1 supersedes EQUIP V1 document 800 02213 EQUIP V2 1 allows for another method for the NVR recording solution to communicate to the IP camera s B 11 09 Changed the audio bit quantization value in the Specifications section from 16 bits to 8 bits 4 ...

Page 5: ...Choosing the Location 24 Mounting Considerations 24 Mounting in a Rack 24 3 Installing the Honeywell IP Utility and Web Client Software 27 About the Honeywell IP Utility and Web Client 27 About the Honeywell IP Utility 27 About the Web Client 28 Administrator and Guest User Profiles 28 Confirming Your System Requirements 29 Installing the Honeywell IP Utility Software 30 Downloading the EQUIP Seri...

Page 6: ...Configuring Connected Devices 59 Programming Alarm Contacts 59 Selecting the Camera Type 60 Video Termination 61 Configuring a PTZ Dome 62 PTZ Camera Address Settings 63 Presets 63 Opening and Displaying the Camera Menu 67 Configuring Video Settings 67 Configuring Audio 69 Setting Tamper Detection 70 Configuring the Encoder Board 71 6 System Administration 73 Changing Passwords 73 Changing the Hon...

Page 7: ...User 46 Figure 4 4 Example of PTZ Dome Live View 48 Figure 4 5 PTZ Controls 49 Figure 4 6 PTZ Settings on the Live View Tab 50 Figure 4 7 IP and Firmware Settings on the Device Information Tab 54 Figure 4 8 Alarm Settings on the Device Settings Tab 54 Figure 4 9 Device Configuration Settings on the Device Settings Tab 55 Figure 4 10 PTZ Settings and Camera Menu on the PTZ Dome Setup Tab 55 Figure ...

Page 8: ...8 Figures Figure 5 8 Video Analytics Tab 71 Figure 5 9 Video Analytics Message 71 Figure 5 10 Board Setup View 72 Figure 6 1 Firmware Upgrade 75 ...

Page 9: ... 4 1 Tabs Views in the Web Client Application 47 Table 4 2 Icons in the PTZ Control 49 Table 4 3 Special Presets Available Based on Protocol 51 Table 5 1 PTZ Dome Settings Based on Protocol Selections 62 Table 5 2 Sample PTZ Dome Address Switch Settings 63 Table 5 3 Reserved Presets 64 Table 5 4 Example of PTZ Dome Programming Functions 64 Table 5 5 Example of PTZ Dome Preset Tour Programming Func...

Page 10: ...10 Tables ...

Page 11: ... system connections and mounting instructions Chapter 3 Installing the Honeywell IP Utility and Web Client Software describes how to install and use the Honeywell IP Utility and Web Client software Chapter 4 Before You Begin Configuring introduces the Web Client interface features and functions Chapter 5 Encoder and Device Configuration describes how to use the Web Client application to view video...

Page 12: ...se limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installati...

Page 13: ...urer declares that the equipment supplied with this guide is compliant with the essential protection requirements of the EMC directive 89 336 EEC and the Low Voltage Directive LVD 73 23 EEC conforming to the requirements of standards EN 55022 for emissions EN 50130 4 for immunity and EN 60950 for Electrical Equipment safety Warranty and Service Subject to the terms and conditions listed on the Pro...

Page 14: ...14 ...

Page 15: ...e resolution and compression levels that can be configured to meet system requirements Benefits The HNVE1 Encoder is a cost effective way to leverage existing investments in analog video equipment while upgrading a video surveillance system to a networked IP solution For new video installations this Encoder allows you to use your choice of analog cameras to design network video systems that meet y...

Page 16: ... HNVE1 Encoder for a typical system configuration Figure 1 1 System Connections I O D I O D Communication Video PTZ dome PTZ Controls LAN RS 485 Network Video Recorder NVR Camera Network Web Client User Web Client User or or Audio In Out Alarm In Out Loopback Video Monitor HNVE1 ...

Page 17: ...fully before you install the HNVE1 Keep this guide for future reference Before installing the HNVE1 Honeywell recommends that you search www honeywellvideo com to find your Encoder and download the latest software updates and manuals For more information see Method 2 in Installing the Honeywell IP Utility Software on page 30 Unpack Everything Check that the items received match those listed on the...

Page 18: ...of the following steps HNVE1 Encoder Front and Rear Panels Front Panel Figure 2 1 shows the front panel Table 2 1 lists the LEDs and describes their functions Rack mount ear brackets 4 Honeywell CD containing this guide the IP Utility and EQUIP Series User Guides 1 Printed Quick Install Guide 1 Part Quantity Step See 1 Make the connections Rear Panel Connectors on page 19 2 Mount the HNVE1 Mountin...

Page 19: ...R ACT Table 2 1 Front Panel Indicators Indicator Function PWR Power When this LED lights it indicates that the power is On ACT Status When this LED lights steadily then the channel is connected to a system component and is streaming video When the LED flashes then there is a connection error or no video source I O D I O D Table 2 2 HNVE1 Connectors Connector Description Video In Video Input Connec...

Page 20: ...nnect it directly to a PC or laptop using a crossover cable Connecting Audio The HNVE1 supports bi directional audio There are two supported voice band channels that function in full duplex mode The HNVE1 can transmit audio from the HNVE1 to the client PC using any audio source that provides an industry standard line level input 3 5 mm jack The HNVE1 can also receive audio from the client PC and p...

Page 21: ...the alarm input connection to allow event triggered recording When alarm inputs are configured the camera triggers an alarm only when the normal state open or closed changes see Figure 2 4 See Programming Alarm Contacts on page 59 to configure the alarm inputs Figure 2 4 Normal Alarm States Connect external devices such as sirens or flashing lights to the alarm output connector to signal users of ...

Page 22: ...igure the alarm output Contacts will be rated for 12 VDC 0 5 A Connecting PTZ Domes Figure 2 6 PTZ Dome Connections Connecting Power Caution When connecting a power supply use the provided 12 VDC Power power plug or use a PoE IEEE 802 3af Power over Ethernet compatible hub To avoid damage to the HNVE1 never connect more than one type of power supply at the same time I O D I O D ALARM I O D I O D ...

Page 23: ...inates to show that the HNVE1 is receiving power If it does not illuminate check the connections and the power source Note To ease installation the terminal block can be removed The power connections of the removable terminal block are not polarity sensitive Connect either power lead to either connector terminal 3 Secure the power leads by retightening the terminal screws until snug 4 Plug the pow...

Page 24: ...nes Avoid any installation environment where the HNVE1 is Exposed to strong vibrations or uneven surfaces Exposed to direct sunlight or is near a heat source such as a radiator Exposed to high humidity or where condensation forms easily Near high voltage cables such as a power cable Exposed to dust and dirt Exposed to extreme fluctuations in temperature Mounting Considerations Do not block ventila...

Page 25: ...HNVE1 V2 1 1 Channel Encoder Reference Guide Document 800 04195 Rev B 25 11 09 2 Place the HNVE1 on a shelf in your rack not supplied 3 Secure the mounting brackets to the rack using screws not supplied ...

Page 26: ...26 Encoder Installation ...

Page 27: ...through an Ethernet cable see Network RJ45 Ethernet Connection on page 20 This chapter covers About the Honeywell IP Utility and Web Client Administrator and Guest user profiles Confirming your system requirements Installing the Honeywell IP Utility software Logging onto the IP Utility and discovering network devices Connecting to a device and configuring network settings Launching the Web Client ...

Page 28: ...gs Administrator and Guest User Profiles Both the Honeywell IP Utility and the Web Client have two user types Administrator and Guest However the number of users that can log on at the same time differs IT Utility Only one Administrator and up to four Guests can be logged on at a time Web Client Up to six Web Client users can be connected at the same time in any combination of Administrator and Gu...

Page 29: ...ord to access the IP Utility application Change the access passwords to the Web Client application View the list of devices available on the network View system settings including device name IP address and MAC address Web Client View video and network settings start presets and tours Configure presets tours sectors and privacy zones video analytics and Codec parameters Enable NightShot and backli...

Page 30: ...ick Network Video Systems for an HNVE1 encoder d Under Honeywell IP Utility download extract and open the Honeywell IP Utility Set up exe icon from where you extracted the file 3 When the Honeywell IP Utility InstallShield Wizard opens follow the instructions After the installation is complete a Honeywell IP Utility icon displays on the desktop Double click the icon to launch the IP Utility Table ...

Page 31: ...ls 2 Select the applicable PDF to download to your computer Logging On to the IP Utility and Discovering Network Devices To log on to the Honeywell IP Utility 1 From the desktop double click the Honeywell IP Utility icon OR Click Start and then select Programs Honeywell Video Systems EQUIP Series IP Utility Honeywell IP Utility The Honeywell IP Utility Log On window opens Figure 3 1 Honeywell IP U...

Page 32: ...the network Use the manual refresh if a new device was added after you logged onto the system You do not need to do anything to discover devices When you log on to the IP Utility the devices on the network including the devices on other subnets are automatically discovered and listed in the Discovery pane After the initial discovery the network automatically continues to discover devices that are ...

Page 33: ...ce discovery by clicking the Discovery icon located near the top of the Discovery pane The About menu displays the software version installed IP Network Setting assigns network settings automatically or manually Connect disconnect icon Discovery icon Limited or No connectivity The Discovery pane lists the IP devices found on the network and groups by device type The Status bar displays how many de...

Page 34: ... you disconnect the device without saving configuration details a warning dialog box displays Click Yes to save and disconnect or click Cancel to discard the changes and disconnect the device Configuring the IP Network Settings Automatically or Manually Note When you see the Limited No connectivity button you cannot fully connect to the device because the discovered device is on a different subnet...

Page 35: ... The IP address of the device on the network Subnet Mask The subnet mask or netmask value of the device on the network IP networks can be divided into several smaller networks by subnetting When a network is subnetted you must specify a subnet mask which tells network devices which smaller network they belong to Note If the subnet mask is not properly configured the camera or dome may not be able ...

Page 36: ...gned address that is unique for each device 4 Type in an IP Address of the device on the network Note The address must be in the same address range For example if the PC is 192 188 1 xx then the device should be set to a similar address for example 192 168 1 xy 5 Type in the device Subnet Mask value A value is required 6 Type in a default Gateway Address that connects the device to the static netw...

Page 37: ...TP Server check box By default the HTTP server is enabled d From the System tab click Launch Browser The Web Client application for the selected device opens in Internet Explorer Internet Explorer From Internet Explorer v6 0 type in the URL IP address of the device in the Address bar to open the logon window 2 Select a User Name and type in a Password a From the User Name drop down list select Adm...

Page 38: ...er then on your web browser menu bar navigate to Tools Internet Options Security tab see Figure 3 5 Figure 3 5 Internet Options 2 With Internet selected click Custom Level 3 The Security Settings dialog displays In the ActiveX controls and plug ins section select Enable preferable or Prompt in the Download signed ActiveX controls subsection see Figure 3 6 4 Click OK ...

Page 39: ... Security Settings 5 Follow the InstallShield Wizard prompts to install the secure Honeywell IP ActiveX on your PC 6 The InstallShield Wizard Completed message indicates a successful ActiveX upgrade Click Finish The Web Client interface opens and live streaming video displays on the monitor ...

Page 40: ...40 Installing the Honeywell IP Utility and Web Client Software Figure 3 7 Web Client Interface After Logging On ...

Page 41: ...rol PTZ dome lenses while viewing video Run presets and tours that have been configured in the PTZ Dome Setup view Run a few customizable presets View live video from fixed cameras or PTZ domes Compression settings Tamper detection Logging On and Off the Web Client Note Up to six Web Client users can log on to the Web Client application at the same time in any combination of Administrator and Gues...

Page 42: ...Series IP Utility Honeywell IP Utility The Honeywell IP Utility Log On window opens 2 From the User Name drop down list select Administrator or Guest 3 In the Password field type in the case sensitive password The default Administrator password is 1234 Only one Administrator can be logged on at a time The default Guest password is guest 4 Click The Honeywell IP Utility program searches for devices...

Page 43: ...1 09 Figure 4 1 Launching the HNVE1 Web Client from IP Utility Logging Onto the Web Client from Internet Explorer 1 From Internet Explorer v6 0 type in the URL IP address of the device in the Address bar to open the logon window Connect to the device then click Launch Browser ...

Page 44: ...t Guest password is guest c Click 3 The Web Client interface opens and live streaming video is displayed on the monitor Logging Off from the Web Client Note After you are logged onto the HNVE1 Web Client there is no time out until you click Logout To log off from the Web Client application click Logout at the top of the Web Client window Note Do not use the CLOSE button in Internet Explorer to log...

Page 45: ... corresponds to the HD4DIP X camera IP Address as configured in the IP Utility Screens are divided between the current video display and the configuration options associated with the view Click a Tab to display the corresponding view The menu bar displays which user is logged on and provides a link to log out of the application ...

Page 46: ...ets and tours for PTZ domes Configure tamper detection settings for fixed cameras and PTZ domes Configure video compression settings Configure video analytics Note Both Administrator and Guest users have access to the Live View functions whereas only Administrator users can access all the other functions Logging on as a Guest limits users to Live View functionality only See Web Client Features and...

Page 47: ...s Views in the Web Client Application Tab Enables you to Live View View live view from both PTZ domes and fixed cameras Select presets start tours and configure up to four presets for PTZ domes Device Information View the network settings and firmware details of the connected camera s PTZ Dome Setup Configure presets tours sectors and privacy zones for PTZ domes Display the camera menu and view vi...

Page 48: ...ing and tilting click the black arrows in the center Using Your Mouse Click on the live video dialog box and drag your mouse in the direction you want the camera to move If your mouse has a scroll wheel use it to zoom in and out on the live image The PTZ control takes the place of and provides the same functionality as a traditional keyboard controller Tours must be configured in the PTZ Dome Setu...

Page 49: ... tours configured in the PTZ Dome Setup view Run customized presets preset tours and mimic tours Table 4 2 Icons in the PTZ Control Icon Click to Zoom In Enlarge the area of interest Zoom Out Reduce the area of interest Iris Close Close the camera iris to darken the video display Auto Iris Enable the camera auto iris mode In auto iris mode the camera iris automatically adjusts according to the lig...

Page 50: ...for a Preset Tour see Configuring a Preset Tour on page 65 There are up to 161 presets 0 to 160 available Some of these presets are reserved for special purposes based on the selected PTZ protocol see Table 4 3 on page 51 for a list of reserved protocols and preset values By default the preset name number for configured presets displays in the top left corner of the screen See Configuring a Preset...

Page 51: ...ave a preset 1 Click the Live View tab 2 Position the dome pan and tilt and adjust the camera lens zoom focus and iris using the PTZ controls 3 Type in a number from 1 to 4 in the Quick Program Preset Details field 4 Click Program to save the position to the preset Selecting a Preset See Table 4 3 for a list of reserved special presets based on specific PTZ protocols Table 4 3 Special Presets Avai...

Page 52: ... as the velocity The velocity can range from 1o to 480o per second depending on the capability of the camera model Note You can start a preset tour after configuring it To start a preset tour select the preset tour under Preset Tour Details and then click Starting a Preset Tour 1 Click the Live View tab 2 Click Run in the PTZ Settings pane The Run Cont Preset Tour options appear 3 Type in the tour...

Page 53: ...ecting another function for example starting a Preset Tour Clicking Halt Deleting a Mimic Tours You can delete the pan tilt and zoom commands saved in a mimic tour 1 Type in a number for a mimic tour in the Mimic Tour Details field on the PTZ Dome Setup tab 2 Click Delete A message displays indicating which mimic tour has been deleted Quick Program Preset Details In the Quick Program Preset Detail...

Page 54: ...ws the alarm settings on the Device Settings tab See Programming Alarm Contacts page 59 for more detailed information Figure 4 8 Alarm Settings on the Device Settings Tab Device Name as entered in the IP Utility program IP Address on the network DHCP Static APIPA Subnet Mask and Default Gateway that connects the HNVE1 to the network MAC Address is a factory assigned address unique for each device ...

Page 55: ...trols become active or Fixed PTZ controls become inactive Enter the ID number for the PTZ dome or fixed camera Select the cable length for video equalization from 0 m 100 m 200 m 400 m Go to a special or custom Preset program up to 150 Presets Run Program Delete and Halt up to 16 Mimic Tours Run Program and Halt up to 64 possible preset positions Program up to 16 Sectors or 32 Privacy Zones Open C...

Page 56: ...on Settings tab that can be set to enable bi direction audio See Configuring Audio page 69 for more information Figure 4 12 Audio Settings Set the Resolution for NTSC or PAL video signals Set the Frame Rate the number of frames displayed on screen per second Set the Priority for Quality or Bit Rate Set the Picture Quality good better best Set the Target Bit Rate the data processed per second when ...

Page 57: ... 80 medium 50 and low 30 When these thresholds are exceeded a message displays on the video display to indicate that a possible camera tampering has occurred See Setting Tamper Detection page 70 for more information Figure 4 14 Tamper Detection Settings on the Video Analytics Tab Select Received to receive the bit rate and frame rates for the current image in real time Deselecting the check box di...

Page 58: ...58 Before You Begin Configuring ...

Page 59: ...larm inputs and outputs connected devices PTZ domes and fixed cameras and select the appropriate video termination Programming Alarm Contacts Use the Device Settings tab to configure alarm settings Alarm Inputs When alarm inputs are connected the camera triggers an alarm only when the normal state open or closed changes Set the Alarm Input field as shown in Figure 5 1 See Connecting Alarms on page...

Page 60: ...e changes to any settings to save those changes Settings are not saved unless you click Apply Figure 5 1 Alarm Settings on Device Settings Tab Selecting the Camera Type To view video you must select the type of camera to be connected to the encoder The encoder can be connected to a PTZ dome or a fixed camera 1 Select the Device Information tab 2 In the Device Configuration area select the camera t...

Page 61: ...he video input port to receive analog video in the output port Set video configuration to Disable If you are not using the video loopback function then connect the video source to the video input port and then set video termination to Enable To enable the video termination option 1 Click the Device Information tab 2 Set Video Termination to Disable if you are using the video loopback function OR S...

Page 62: ... the options available for the Diamond and IntelliBusTM protocols Figure 5 3 PTZ Dome Setup View Protocol Preset Details Mimic Tour Details Preset Tour Details Camera Menu Pelco P Yes No No No Pelco D Yes No No No Diamond Yes Yes Yes Yes IntelliBusTM Yes Yes Yes Yes VCL No No No No MAXPRO Net No No No No The PTZ control provides the same functionality as a traditional keyboard joystick controller ...

Page 63: ... settings please refer to the reference guide provided with your PTZ dome Presets A preset is a saved dome position pan tilt zoom and lens setting focus and iris You can configure a preset to save a PTZ dome position Presets enable you to quickly move the PTZ dome to a particular position while monitoring an area Presets can be grouped and sequenced into Preset Tours When viewing video from a conf...

Page 64: ... 1 or press Esc to exit the menu Going to a Preset 1 Select the PTZ Dome Setup tab 2 Under Preset Details click The OSD menu opens Preset Function 71 Reserved 72 Recover encrypted PIN 73 74 Reserved 75 Administrator logon screen 76 79 Reserved 98 Camera Reset 99 Nightshot On Off Table 5 4 Example of PTZ Dome Programming Functions C to Change Name Location Use the arrow keys to reposition the locat...

Page 65: ...l time The dwell time can range from 1 to 99 seconds The speed at which the dome moves from one preset to another preset is referred to as the velocity The velocity can range from 1o to 480o per second Configuring a Preset Tour 1 Select the PTZ Dome Setup tab 2 Under Preset Tour Details type a number then click Program The Program Preset Tour OSD appears Figure 5 5 Program Preset Tour OSD 3 Using ...

Page 66: ...PROGRAM MIMIC TOUR appears over the video display 4 Move the PTZ dome using the PTZ Control see Figure 4 5 on page 49 The pan tilt and zoom commands are saved in the mimic tour You can continue to save the commands for 120 seconds If you want to stop saving the commands before 120 seconds are over click Halt After you have configured the mimic tour the message PROGRAM MIMIC TOUR COMPLETE appears o...

Page 67: ...to the Web Client from the camera has a number of settings that can be edited which affect the video as it is displayed in the Web Client The Compression Settings view enables you to configure these settings Resolution Frame Rate Priority Quality or Bite Rate Picture Quality if Quality is chosen as the priority Target Bit Rate if Bit Rate is chosen as the priority Maximum Bit Rate that the camera ...

Page 68: ...hold that you do not want the bit rate to exceed Picture Quality Best Better Good When Quality is selected as the Priority select the Picture Quality as Good lowest visual quality Better or Best highest visual quality Target Bit Rate kbps 400 5000 kbps Enter the Target Bit Rate in kbps kilobits per second which represents the amount of data processed per second GOP No of Frames 1 100 Select the GO...

Page 69: ...s Tab Bit Rate and Quality Priority Settings Configuring Audio The HNVE1 supports bi directional audio There are two supported voice band channels that function in full duplex mode The HNVE1 can also receive audio from the client PC and output to audio devices See Connecting Audio page 20 for more information ...

Page 70: ... with the camera field of view Each setting has three threshold levels high 80 medium 50 and low 30 When these thresholds are exceeded an alarm message displays on the video display to indicate that a possible camera tampering has occurred see Figure 5 9 When the following conditions are applicable the tamper detection features must be manually disabled to avoid raising false alarms During the con...

Page 71: ... s default setting to turn off video blur camera blind of field of view change detection Figure 5 9 Video Analytics Message To clear the alarm message click Reset Scene Configuring the Encoder Board Use the Board Setup tab to configure the encoder board setting Note These board settings are applicable only to the PTZ dome that is connected to the encoder ...

Page 72: ...Odd Even Note For the PTZ dome and the HNVE1 to be able to communicate the PTZ switch settings on the PTZ dome and the HNVE1 encoder must be the same See Configuring a PTZ Dome on page 62 for more information about PTZ switches The encoder provides the option of six protocols The preconfigured values of the baud rate stop bit and parity for each protocol are listed in this table Table 5 7 PTZ Conf...

Page 73: ...ng the Honeywell IP Utility and secure IP ActiveX Changing Passwords Changing the Honeywell IP Utility User Password To change a user password 1 From the desktop double click the Honeywell IP Utility icon OR Click Start All Programs Honeywell Video Systems EQUIP Series IP Utility Honeywell IP Utility The Honeywell IP Utility Log On window opens 2 Click Change Password ...

Page 74: ...ify Password field 6 Click Apply to change the password for the selected user Changing the Web Client Password Using Honeywell IP Utility To change a Web Client password 1 Log onto the Honeywell IP Utility application 2 Select the device from the Discovery pane and then click 3 Click the Users tab The User Management window opens 4 Select Administrator or Guest from the Username drop down list 5 T...

Page 75: ...Discover and connect to the device 7 On the System tab click Firmware Upgrade Figure 6 1 Firmware Upgrade Note It is important to confirm that the selected firmware file is consistent with the connected device For example if you are connected to an HNVE1 encoder confirm that the file selected begins with HNVE1_x x x hex 8 Follow the upgrade wizard steps to complete the upgrade 9 In the Firmware Up...

Page 76: ...ll IP Utility 2 When prompted click Yes to confirm that you wish to remove the IP Utility The Honeywell IP Utility is uninstalled 3 Click Finish Uninstalling the IP Utility or IP ActiveX Using the Control Panel To uninstall the Honeywell IP Utility using the Control Panel 1 Click Start Settings Control Panel 2 Open Add or Remove Programs and then select Honeywell IP Utility or Honeywell IP ActiveX...

Page 77: ...on RMA number The RMA number must be clearly marked on all return packages and internal paperwork Problems and Solutions This appendix lists some common symptoms and provides possible causes and solutions Table A 1 Troubleshooting Solutions Symptom Possible Cause Possible Solution The power cord insulation is damaged The power cord the connectors or the power plug are damaged Warning If you contin...

Page 78: ...he recommended cable length Firmly insert the cable until you hear a click Use the straight cable when connecting the unit to a switching hub or router Use the cross cable when cascading two switching hubs When using a switching hub with the cascading port refer to the operating instructions of the switching hub Check the pins Use network cables that are appropriate for the transmission speed and ...

Page 79: ...reaming transmission happen too frequently The number of packets being sent may be beyond the network s capacity Use the LAN analyzer to check the traffic of the network or the amount of packets Ask the network administrator or network engineer for help The motion picture freezes a still picture displays A temporary network disturbance a broken wire connection trouble may be the cause Note If this...

Page 80: ...s disturbed drop frame etc Temporary network trouble a broken wire a broken connection may be the cause Note If this happens frequently you may need to change your network connections Wait to see if the software recovers automatically Try reconnecting if communication has been disconnected Audio troubles Audio fragmentation Temporary network trouble a broken wire a broken connection may be the cau...

Page 81: ...pecifications Table B 1 Technical Specifications Operational NTSC PAL Video Standard NTSC PAL PTZ Protocols Supported Pelco P Pelco D Diamond IntelliBusTM VCL MAXPRO Net Electrical Input 12 VDC or PoE IEEE 802 3af 8W Max External adapter supplied 100 240 VDC 50 60 Hz to 12 VDC IP Specifications Video Compression MPEG4 Frame Rate FPS 1 30 in 1 FPS increments 1 25 in 1 FPS increments GOP Size 1 100 ...

Page 82: ...ssion Linear PCM Quantization 8 bits with an 8 KHz sampling rate Bandwidth 20 3 500 Hz 3dB SNR signal to noise 55 dB Mechanical Dimensions 17 42 in 442 50 mm x 1 72 in 43 75 mm x 7 87 in 199 83 mm Chassis Material Metal painted Connectors Digital I O RS485 Audio In Out BNC Video In Out RJ45 Ethernet Power plug 2 pin 3 5mm space Environmental Operating Temperature 32 F 104 F 0 C 40 C Operating Humi...

Page 83: ...HNVE1 V2 1 1 Channel Encoder Reference Guide Document 800 04195 Rev B 83 11 09 Dimensions PWR ACT 44 mm 1 73 109 mm 4 29 143 mm 5 63 ...

Page 84: ...84 Reference Information ...

Page 85: ...etwork implemented as part of the Bonjour protocol DHCP Dynamic Host Configuration Protocol A client server networking protocol that provides a mechanism for the allocation of IP addresses to client hosts HTTP Hypertext Transfer Protocol An application layer protocol used to transfer information on the World Wide Web Subnet Mask A number used to identify a subnetwork so that an IP address can be s...

Page 86: ...86 Glossary ...

Page 87: ...55 compression settings 67 configuring IP network settings 34 36 presets 64 connectors AC power 20 audio in 19 audio out 19 ethernet LAN connector 20 RS485 20 video in 19 video loop back 19 D DC power connector 20 device connecting 33 42 disconnecting 34 discovering 35 name 35 DHCP address 35 disconnecting from IP Utility 34 E EQUIP series manuals 30 F firmware settings 54 firmware upgrading 75 fr...

Page 88: ... setting 67 power connecting 22 preset tours 65 configuring a preset tour 65 starting 52 presets 63 configuring a preset 64 select a preset 51 selecting 51 priority 67 PTZ control 65 Auto Focus 49 Auto Iris 49 configuring a preset tour 65 Focus Far 49 Focus Near 49 Iris Close 49 Iris Open 49 Zoom In 49 Zoom Out 49 PTZ controls 49 PTZ dome settings 49 55 R resolution setting 67 run mimic tours 53 p...

Page 89: ...er Reference Guide Document 800 04195 Rev B 89 11 09 V video compression settings 56 video settings 67 W Web Client about 28 changing password 74 compression settings 67 launching and logging on off 37 viewing live 36 website 30 ...

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Page 92: ...nl 31 299 410 200 Honeywell Systems Group Deutschland Johannes Mauthe Straße 14 D 72458 Albstadt Germany www honeywell com security de 49 74 31 8 01 0 Honeywell Systems Group France Immeuble Lavoisier Parc de Haute Technologie 3 7 rue Georges Besse 92160 Antony France www honeywell com security fr 33 0 1 40 96 20 50 Honeywell Systems Group Italia SpA Via della Resistenza 53 59 20090 Buccinasco Mil...

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