Document 800-04195 Rev B
77
11/09
A
Troubleshooting
Technical Support
Prior to calling Honeywell technical support, refer to the following topics for possible
solutions to problems with your HNVE1. To contact the Honeywell Video Systems
technical support team, call 1-800-796-2288 (North America only) or send an e-mail to
.
Any equipment returned to Honeywell Video Systems for warranty or service repair must
have a Return Merchandise Authorization (RMA) number. The RMA number must be
clearly marked on all return packages and internal paperwork.
Problems and Solutions
This appendix lists some common symptoms and provides possible causes and
solutions.
Table A-1
Troubleshooting Solutions
Symptom
Possible Cause
Possible Solution
•
The power cord
insulation is damaged.
The power cord, the connectors, or the
power plug are damaged.
Warning!
If you continue to
use it, a fire or an electric shock may
occur.
Unplug the power plug immediately
and get a qualified service person to
address the problem.
•
The power cord, the
connectors, or the
power plug are hot
when used.
•
The power cord gets
warm or hot if bent or
pulled when used.
Summary of Contents for HNVE1
Page 1: ...Document 800 04195 Rev B 11 09 Reference Guide EQUIP Series HNVE1 V2 1 1 Channel Encoder ...
Page 2: ......
Page 3: ...Reference Guide ...
Page 10: ...10 Tables ...
Page 14: ...14 ...
Page 26: ...26 Encoder Installation ...
Page 58: ...58 Before You Begin Configuring ...
Page 84: ...84 Reference Information ...
Page 86: ...86 Glossary ...
Page 90: ...90 ...
Page 91: ......