9. TROUBLESHOOTING
9-5
(3) The BIOS setup menu cannot be opened.
<Possible cause>
Keyboard input is not accepted.
(4) The remote power on feature cannot be activated through the PWR_BTN.
<Possible cause>
There is a problem with a cable connection, or the equipment is failure.
(5) WOL cannot be used.
<Possible cause>
The WOL function is not enabled.
1. Disconnect the keyboard cable and securely reconnect it to ensure stable connection.
2. Connect the keyboard cable to another port.
1. Make sure that the equipment and cable are connected through a EXT cable. (Check if the
connection of the cable is not loose.)
2. Replace the EXT cable with a new one. (Check that the cable is broken.)
3. If the standby lamp is turned on after steps 1 and 2, turn on the power button.
-> Contact the system administrator or maintenance personnel.
<Action>
<Action>
1. Check which OS is used. If the OS’s specification is not support the WOL function, the WOL
function is not available.
2. Enable the WOL function according to “2.6.1 Enabling the WOL (Wake ON LAN)
function”.
<Action>
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