Hitachi HF-W100E, Instruction Manual

Page: 208 / 220

9. TROUBLESHOOTING
9-14
9.3 STOP Error Codes
A STOP error code provides a summary of an error cause. STOP error codes are displayed on
a blue screen as well as embedded in a memory dump file.
Table 9-1 shows the error cause corresponding to the message which is displayed in the blue
screen.
If the OS is Windows® 10, if there is a Distinguished Name corresponding to a STOP error
code, the Distinguished Name is displayed.
Table 9-1 STOP Error Codes
No.
STOP error code
(or Distinguished Name)
Error Cause Action
1 0x00009222 Watchdog timer
timeout occurrence Contact the system administrator or
maintenance personnel.
2 Other than the above STOP error code
for Windows® For information about a Windows®
STOP error, refer to the Microsoft
Knowledge Base.
When you request an analysis of the
memory dump (a service provided for a
fee), after restarting the equipment, save
the log (see "8.3 Maintenance Operation
Commands"), contact our sales
representatives.