Hitachi GD8000 User Manual Download

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General Dynamics Itronix | 72-0137-003

GD8000 User Guide

Troubleshooting

Restart the computer.

Too many applications may be running at the same time. Close
applications you don’t need.

Make sure you have enough space on your hard disk (at least
15% free).

Holding down the Power button to reset the com-

puter doesn’t always work

Try resetting the computer again. If this doesn’t work, remove all
power, including the battery pack, and allow the unit to remain
idle for ten minutes. After ten minutes, connect external power
and retry.

The LEDs, backlight, and/or keyboard backlight don’t illuminate.

You may have enabled

Stealth mode

in the Setup Utility.

Disable Stealth mode.

The computer doesn’t make any sounds, even dur-

ing boot-up

You may have enabled

Stealth mode

in the Setup Utility.

Disable Stealth mode.

The fan stopped running

You may have enabled

Stealth mode

in the Setup Utility.

Disable Stealth mode.

Can I improve the startup speed of my programs by

cleaning up and rearranging files on the hard drive?

Using the Windows utilities to defragment your drive may
improve the startup speed of programs.

Summary of Contents for GD8000

Page 1: ...General Dynamics Itronix 72 0137 003 GD8000 User Guide ...

Page 2: ...her 18 Calibrate the optional Touch Screen 18 Adjusting Display Brightness 18 Adjusting Display Resolution 18 Auto Dim Feature 19 Simultaneous or Extended Display 19 LCD Heater 19 Cursor Visibility 19 Lid Switch 19 LED Status Indicators 20 Audio 21 To Adjust the Volume 21 Inserting the Card 21 The PC Card Slot 21 Ejecting a Card 22 Touchpad 22 To Select Objects 22 To Drag 22 Adjusting the Touchpad...

Page 3: ...ing Your Computer 48 Taking Care of Your Batteries 48 Taking Care of Your Hard Drive 49 For Internal Hard Drives 49 For External PC Cards 49 Cleaning Your Computer 49 Cleaning the Outside Case 49 Cleaning the Display 49 Cleaning the External Power Connector 49 Cleaning the RJ 11 RJ 45 USB Connectors 49 Data Backup 50 Saving Important System Information 50 Data Recovery 50 Option 1 Restoring System...

Page 4: ... 55 The modem dials and receives an answer but does not establish a connection 55 PC Cards 55 I can t remove the PC card 55 Read Error 55 The computer locks up when I remove the PC card 55 Miscellaneous Troubleshooting 56 The computer shuts off unexpectedly 56 The speaker volume is too high or too low 56 The computer won t turn on 56 The computer won t turn off 56 The computer enters suspend mode ...

Page 5: ...ts ENERGY STAR program requirements for computers Compliance Statements The GD8000 computer has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and...

Page 6: ...n an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The GD8000 computer may be connected to the telephone network using the RJ 11 jack provided Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic devic...

Page 7: ...f then contact authorized service personnel Refer all servicing to authorized service personnel under the follow ing conditions When the power cord or plug is damaged or frayed If the product does not operate normally when the operating Only the antenna with which an intentional radiator is authorized may be used with the intentional radiator The WAN embedded antenna location is in the upper cente...

Page 8: ...laced Replace only with a manufacturer approved battery WARNING Dispose of used batteries promptly and according to the manufacturer s instructions WARNING Batteries may explode if not handled properly Do not disassemble open puncture or dispose of battery packs in a fire The battery pack could burst or explode releasing hazardous chemicals WARNING Keep battery packs away from children Follow the ...

Page 9: ...th Windows XP select Start Help and Support Under Pick a Help Topic select Windows Basics to open The Windows XP Help and Support Center an online orientation of the Windows XP Operating System For information and help with Windows Vista select Start Welcome Center Under Get Started with Windows select Show all 13 items For information and help with Windows 7 select Start Help and Support How to g...

Page 10: ...s slot below the touchpad 5 Right Tether Slot You can attach a stylus tether here 6 Handle Integrated handle for convenient carrying 7 Touchpad Buttons Use like the buttons on a mouse 8 Left Tether Slot You can attach a stylus tether here 9 Touchpad Use for navigation 10 Keyboard Standard keyboard with embedded numeric keypad 11 Button and LED strip Area above the keyboard with the power button Ra...

Page 11: ...4 4 Kbps NOTE In some countries local regulations may not permit the use of the fax modem designed for this system In this case you may use a PCMCIA modem 5 Microphone Jack Connect a microphone to this jack to record audio 6 Audio Out Jack Connect external speakers or a stereo headset to this jack to listen to multimedia 7 Cooling Fan Exhaust Cooling Fan exhaust area Do Not Block This area may bec...

Page 12: ...ck to prevent theft See the documentation that comes with your lock for more information Icon Feature Description 1 Three USB 2 0 Ports Connects to USB devices e g USB digital camera 2 Serial Port Connects your computer to serial devices such a fax modem or a serial mouse This port is identified as COM1 3 PC Card Slot Use this slot for Type II PC Card devices 4 Media Bay Combo DVD ROM CD RW DVD Mu...

Page 13: ... 4 WLAN compartment Integrated wireless LAN radio 5 Speakers Integrated stereo speakers for audio output 6 Hard Disk Drive Locks Open and turn these to lock or unlock the removable hard disk drive 7 Docking Connector 84 pin cradle connector that mates with the Vehicle Dock or Office Dock 8 Media Bay Release After unlocking the media drive slide this to release the media drive 9 Media Bay Lock Slid...

Page 14: ...s in Caps Lock mode Ctrl The Ctrl control key works with other keys to perform a variety of functions Enter The Enter key signals the computer that you have completed your entry This is your way of telling the computer to process the information that you have entered Esc The Esc escape key allows you to exit a pop up window or message box Prtsc In Windows pressing the Prtsc print screen key or ALT...

Page 15: ...e display screen and external monitor NOTE When a DVD or VCD is playing display toggle is disabled Fn F3 Standby Puts the computer in standby mode Fn F4 Keyboard Backlight Brightness Down Decreases the keyboard backlight brightness if you have the optional EL keyboard Fn F5 Keyboard Backlight Brightness Up Increases the keyboard backlight brightness if you have the optional EL keyboard Fn F6 Displ...

Page 16: ...eyboard For example press Shift 8 to type an asterisk even when the Caps Lock key is activated The Caps Lock LED lights when the keyboard is in Caps Lock mode Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry Alternately connect an external keypad See ...

Page 17: ...s the power on and off to all radio devices Radio devices include GPS Bluetooth WLAN and WWAN radios To Turn all Radios on or off 1 Slide the radio switch to the left to power off all radio devices airplane mode 2 Slide the radio switch to the right to turn radio power on Application Launch Key The application launch key is the right button above the keyboard Press this key to open a specific appl...

Page 18: ... remove it from its slot below the touchpad 2 From the Start menu select All Programs eGalaxTouch Configure Utility 3 On the eGalaxTouch dialogue box select the Tools tab and then click the Linearization Button This will initiate 9 pt calibration 4 Use an approved stylus and follow the instructions provided to complete touch screen calibration 5 Click OK to save the new settings and click OK again...

Page 19: ...lay brightness and does not require user intervention Cursor Visibility To improve the visibility of the mouse cursor you should Enable the Pointer Trails feature to add trailing cursors Use a slow or medium speed sensitivity level You can combine a higher level of acceleration with a slow or medium speed sensitivity level This allows you to move the mouse cursor quickly by increasing your finger ...

Page 20: ...r connected to the unit 3 External Power Lit External power is connected to the unit 4 WWAN Communication Lit WWAN radio is on 5 WLAN Communication Lit Wireless LAN Bluetooth and or GPS radio s are on 6 Media Bay Lit The computer is equipped with a DVD CDRW Combo CD ROM or DVD ROM 7 Disk Status HW Lit The hard disk drive is being accessed 8 Caps Lock Lit The keyboard is in Caps Lock mode 9 Number ...

Page 21: ...ows the operat ing system to use a specific device Many drivers are included with Windows so the PC Card will be automatically recognized but if not you will be prompted to install the driver included with your card 3 The PC Card becomes a removable disk drive and is assigned a letter drive NOTE Please read the instructions included with individual PC Cards Some cards may be inserted with power on...

Page 22: ...d hold the left button or tap the touchpad two times as if you were double clicking but do not remove your finger after the second tap 3 Move the cursor to the desired location and release the button or lift your finger to finish dragging Adjusting the Touchpad Settings These settings allow you to change the orientation from right handed to left handed and fine tune the pointer movement and timing...

Page 23: ...Card Reader or ExpressCard slot option that supports ExpressCard 34 and ExpressCard 54 This slot is located on the left side of the computer To Insert a Card Insert the compatible card with the label side up into the slot until it clicks into place The card will appear as a removable storage device that you can copy files to and from To Remove a Card 1 Make sure no operation is using the card such...

Page 24: ... a recovery partition It will be D if you do not have a recovery partition To Change Swappable Media Bay Device 1 Make sure the computer is not accessing the media bay drive 2 Open the media bay door cover 3 Double click the Safely Remove Hardware icon on the Windows tray taskbar 4 Select the Media Bay device then select Stop 5 Wait for the safe to remove hardware message then click OK 6 Turn your...

Page 25: ... your password please get in touch with your dealer or an authorized service center Smart Card Reader Option If your computer has the Smart Card Reader option you can use smart card technology for added security Fingerprint Scanner Option The optional swipe style fingerprint scanner can be used for all standard security uses The optional fingerprint scanner provides a greater level of security and...

Page 26: ...and the environment with rugged features that enable you to use them in extreme operating conditions we design computers that use less energy reducing environmental pollution That s why our ENERGY STAR compliant mobile computers meet or exceed the stringent ENERGY STAR standards set by the Environmental Protection Agency EPA According to the EPA ENERGY STAR qualified products use as much as 60 les...

Page 27: ... it slightly to make a good connection CAUTION The vehicle adapter is not intended to be used continuously It is intended to provide a convenient tempo rary power source for powering and charging this computer while in transit in a vehicle For permanent installations it is recommended that the fused vehicle charger adapter be wired directly to the vehicle power supply For additional information re...

Page 28: ...k s display or as an extension of your notebook s display To attach an external monitor do the following 4 Connect the video signal cable from the external monitor or the VGA adapter to the external monitor port on the left side of your computer 5 Connect the power cable from the external monitor to a power outlet and turn on the monitor 6 Read the monitor manual for additional instructions Using ...

Page 29: ...M Mobile protocol in the HSPA family which provides a roadmap for UMTS based networks to increase their data transfer speeds and capacity HSDPA deployments cards modules can support 1 8 Mbps 3 6 Mbps 7 2 Mbps and 14 4 Mbps in downlink mode and 2 0 Mbps and 5 6Mbps in the uplink mode EDGE GPRS GSM Network The Enhanced Data Rates for Global Evolution EDGE network allows users to transfer data with d...

Page 30: ...n with the low power the walls in your house won t stop a Bluetooth signal This makes the standard useful for controlling several devices in different rooms However obstructions such as walls do degrade the signal and reduce its range Antennas The GD8000 has several embedded antenna options to support wireless communications They require no user action CAUTION Use only the supplied or an approved ...

Page 31: ...90 degree increments to avoid shielding it with your body Move several feet in any direction if needed for a stronger signal since the signal is 1 2 feet across Inside a Building Move toward windows Move above ground Signals do not penetrate the ground so there will probably be no signal in basements Try the side of the building that is least likely to have coated windows Reflective coatings on wi...

Page 32: ...hen the battery charge level is low by sounding an alarm beep or displaying a warning on the screen If you receive a battery low warning you should save your work and recharge the battery as soon as possible Use the AC adapter whenever possible and consider carrying an extra fully charged battery as backup Using a battery for the first time The first time you use the battery you should Connect the...

Page 33: ...omputer s processor has been specially designed to consume as little power as possible However working in a hot environment or working for long periods may raise the temperature Your computer takes the following steps to lower temperature The cooling fan turns on You may hear the fan and feel air coming from a vent on the left side of the computer when this happens If the temperature continues to ...

Page 34: ...S Setup Utility 3 At the Choose the setup function screen use your arrow keys to select Battery Calibration and press enter NOTE Make sure the AC adapter and battery are present 4 Choose Primary or Secondary battery and press enter Monitoring Battery Power Low Battery Alarms CAUTION When battery power is low the alarm beeps or displays a warning on your screen Take immediate action such as saving ...

Page 35: ...it at higher or lower temperatures Allow unrestricted airflow while the computer is connected to external power Make sure that the fan inlet and outlet are unobstructed Avoid exposure to extreme temperatures for long periods as this can shorten battery charge life or damage the battery How your battery behaves in warm conditions To prevent possible battery damage the system may not allow a charge ...

Page 36: ...ever this does not necessarily mean that your battery is fully charged Tip 5 Prevent data loss Follow these guidelines to prevent data loss when removing your battery or storing your computer You will lose data if you remove the battery while the computer is operating or suspended and AC power is disconnected To prevent this shutdown your computer or put it into hibernate suspend to disk mode befo...

Page 37: ... Start Shut Down Restart Shortly after the computer restarts the following prompt appears at the bottom of the screen Press F10 for HDD Recovery Press F11 to display Boot Menu Press DEL to enter Setup Press TAB to show POST informa tion Press the Del key when you see this prompt The system will start the Setup Utility Select CMOS Setup Menu and press Enter Navigation and Help The Setup Utility has...

Page 38: ...g boot up This is a display only field System Memory N A Displays amount of memory detected during boot up This is a display only field System Time HH MM SS Use this field to set the time The time is displayed in 24 hour format The value set takes effect immediately NOTE Once you make a change you must press Enter to continue System Date MM DD YYYY Use this field to set the date The date can be se...

Page 39: ... F9 Trusted Computing Trusted Platform Module TPM is a secure micro controller with added cryptographic functions Field Setting Description TCG TPM Support No Yes Enables Trusted Platform Module TPM support When this item is set to Yes new Execute TPM Command and Clearing the TPM items appear on the BIOS Menu Execute TPM Command Don t change Disabled Enabled Enables or Disables the TPM module TPM ...

Page 40: ...dresses Serial Port2 Mode NORMAL IrDA ASK IR Allows the BIOS to select the mode for Serial Port2 Serial Port3 Address Disabled 3F8 2F8 3E8 2E8 Allows the BIOS to select Serial Port3 Base Addresses GPS Serial Port3 IRQ IRQ4 IRQ5 IRQ10 IRQ11 Allows the BIOS to select Serial Port3 IRQ Serial Port4 Address Disabled 3F8 2F8 3E8 2E8 Allows the BIOS to select Serial Port4 Addresses Touch Panel Serial Por...

Page 41: ...g has been running in seconds Current Learning Stage N A Displays the current fan learning stage View Fan Learning Result see screen Lists information details for each step of fan learning Use the up and down arrow keys to scroll through the fan learning result Stealth Mode Configuration Stealth mode allows you to use the computer in an environment where sound and light could be dangerous or disru...

Page 42: ...d to default when the brightness level is set at 0 The default level is mid range Radio Off On Off All wireless devices are set to off during a suspend resume or boot The Radio ON OFF Switch can be used to manually turn the radios on or off On The radio on off switch functions normally and radio device power states are held though suspend resume and boot Extended Configuration Field Setting Descri...

Page 43: ...0 Disk Configurations IDE ACHI If set to IDE the disk configuration is IDE drive compatible If set to AHCI the disk configuration supports SATA drive advanced mode Resume on AC Power Insertion Disabled Enabled When enabled the system wakes from standby hibernate or off when AC power is attached When disabled the system does not wakeup when AC power is attached Boot Menu Disabled Enabled If enabled...

Page 44: ...ive or a USB floppy drive installed they appear as options in the boot device fields If you only have a hard disk drive it will be the only option that displays When you select a device it is disabled in the other boot device fields Field Setting Description 1st Boot Device HDD P0 Hitachi HTS CD DVD P1 Optiarc Disabled Select the device the computer should boot from first A device enclosed in pare...

Page 45: ... only available when a password has been set Setup requires a password when entering the setup utility Always requires a password during boot and when entering the setup utility CAUTION Incorrect settings can cause your system to malfunction To correct mistakes return to Setup and restore the Setup Defaults by pressing F9 The Exit Menu You use the exit menu to leave the BIOS Setup Utility Field Se...

Page 46: ...the following charging characteristics especially if the computer is left unattended in a closed vehicle Temperature Charging Activity 5 C 41 F Battery will not charge 50 C 122 F Battery will not charge To connect the vehicle adapter 1 Insert the vehicle adapter power cord into the power port on the computer 2 Insert the cigarette lighter adapter into the vehicle s cigarette lighter socket 12V tur...

Page 47: ...ith the GD8000 in order to meet FCC RF exposure limits Please contact your organizations s help desk for a list of approved vehicle mounted antennas Before mounting an external antenna refer to the installation instructions provided with the antenna Vehicle mounted Antenna Placement WARNING Improper installation and or operating configurations of permanent and magnetic vehicle mounted antennas may...

Page 48: ...f the computer Do not place the computer on uneven surfaces Periodically inspect the computer and accessories for wear damage loose or missing parts Identifying and correcting potential problems early can help reduce the need to return the unit for service Periodically inspect the ports and connectors for damage and contamination Turn off the computer when you are not using it Charge the batteries...

Page 49: ...a PC Card socket store the PC Card in a protective carrying case This will help protect it from inadvertent shocks Always use care when handling PC Cards Do not drop bend flex or crush them Avoid exposing PC Cards to extreme moisture heat or sunlight Keep all debris out of the connector to ensure good electrical connections There are no user repairable parts in the PC Card slot Do not attempt to d...

Page 50: ... use the Hard Disk Backup and Recovery Utility Select Start All Programs Mobile Computer Tools Hard Disk Backup and Recovery You will be prompted for additional information NOTE The Hard Disk Backup and Recovery Utility is only available on computers configured with a recovery partition Data Recovery There are several methods to restore your data Start with the least destructive and fastest recove...

Page 51: ...grams Mobile Computer Tools Hard Disk Backup and Recovery and follow the prompts Windows Vista Select Start Control Panel System and Maintenance Then select Backup Your Computer This will bring you to the Backup and Restore Center where you can restore files and folders To restore your entire computer select Windows Complete PC Backup and Restore Image Click on Restore Computer to begin the proces...

Page 52: ...vice and new unit orders International new unit and accessory peripheral and service parts orders Centralized access for all invoicing and finance related issues Most of these services are available through the icareServeNet web based system Go to the Support section of our website and select ServeNet Login for more information Services Expertise The Technical Services and Client Services Account ...

Page 53: ...n select Restart Battery Troubleshooting The battery does not charge To prevent possible damage to the battery the computer does not allow the battery to charge if the internal temperature of the battery gets too low 5 C or 41 F or too high 50 C or 122 F If possible charge the battery in a location with a moderate temperature of around 20 C 68 F If possible turn off the computer while the battery ...

Page 54: ...olor scheme For Windows Vista and Windows 7 Right click on the Windows Desktop select Personalize Window Color and Appearance to change the color and style of your Windows I can t see the cursor while using the DOS editor Press Fn Ins to change from insert mode to overwrite mode and enable a block cursor When it defaults to insert mode the DOS editor uses an underline cursor which is less visible ...

Page 55: ...indow 3 On the Buttons tab use the Devices drop down menu to select your mouse Then you can set double click speed Modem Troubleshooting The modem doesn t work When you first try to use HyperTerminal or similar application the system responds with a message asking if you want to install the modem Answer Yes to this question and follow the instructions on the screen to install it Make sure the comm...

Page 56: ...e open use your arrow keys to highlight each one and select End Task Repeat this until all programs are closed If that still does not work press and hold the Power Button for approximately ten seconds and then release it For Windows 7 1 Select Start and click on the arrow next to the Shut down menu Then select Restart to reboot the computer 2 If that does not work press CTRL ALT DEL and then selec...

Page 57: ...ain idle for ten minutes After ten minutes connect external power and retry The LEDs backlight and or keyboard backlight don t illuminate You may have enabled Stealth mode in the Setup Utility Disable Stealth mode The computer doesn t make any sounds even dur ing boot up You may have enabled Stealth mode in the Setup Utility Disable Stealth mode The fan stopped running You may have enabled Stealth...

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Hitachi GD8000, User Manual

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