General Dynamics Itronix | 72-0137-003
GD8000 User Guide
Troubleshooting
Miscellaneous Troubleshooting
The computer shuts off unexpectedly
The computer has entered suspend mode. Press any key to
resume from the standby state. Press the
POWER
button to
resume from the hibernate state.
The battery capacity may be low. Connect external power to
charge the battery, or replace the battery with a fully charged one.
The speaker volume is too high or too low
Refer to the
audio section
for instructions on adjusting volume.
The computer won’t turn on
Make sure a fully charged battery is properly installed.
Connect external power to charge the battery if it is not charged.
If you are using the AC adapter check the electrical outlet you are
using to make sure it is working properly.
If the computer does not turn on, reset the computer by holding
down the
POWER
button for at least ten seconds, release it, then
press the
POWER
button again.
The computer won’t turn off
For Windows XP:
1.
Select
Start, Shut down, Shut down.
2.
If that does not work, press
CTRL+ALT+DEL
and then select
Task Manager
.
3.
If any programs are open, use your arrow keys to highlight
each one and select
End Task.
Repeat this until all programs
are closed.
4.
Select
Start, Shut down, Shut down
again.
5.
If that still does not work, press
CTRL+ALT+DEL
and select
Shut Down
.
6.
If that still does not work, press and hold the
POWER BUTTON
for approximately ten seconds and then release it.
For Windows Vista:
Click the
Start
button and point your cursor past the icon and
click on the arrow. This will bring up the
Shut Down/Log Off
menu. Click
Restart
to reboot the computer.
If that does not work, press
CTRL+ALT+DEL
and then select
Start Task Manager
.
If any programs are open, use your arrow keys to highlight each
one and select
End Task
. Repeat this until all programs are
closed.
If that still does not work, press and hold the
POWER BUTTON
for approximately ten seconds and then release it.
For Windows 7:
1.
Select
Start
and click on the arrow next to the
Shut down
menu. Then select
Restart
to reboot the computer.
2.
If that does not work, press
CTRL+ALT+DEL
and then select
Task Manager
.
3.
If any programs are open, use your arrow keys to highlight
each one and select
End Task
. Repeat this until all programs
are closed.
4.
If that still does not work, press and hold the
Power Button
for
approximately ten seconds and then release it.
The computer enters suspend mode too quickly
For Windows XP:
When there is no activity for a period of time, the computer
turns off or enters suspend mode. To extend this time, use the
Power Management
program (
Start, Settings, Control Panel,
Power Management
) and increase the non-activity time to
enter suspend.
For Windows Vista:
Select
Start, Control Panel, Hardware and Sound
. Select
Power Options
. For each plan displayed, select
Change Plan
Settings
and modify the
Put Computer to Sleep
option.
For Windows 7:
Select
Start, Control Panel, System and Security
. Under
Power Options
select
Change when the computer sleeps.
Modify the
Put the computer to sleep
option
.
The computer doesn’t automatically suspend
Exit any application that uses COM ports.
Make sure external power is not connected. Depending on
power settings, some systems will not suspend automatically
when they are connected to external power.
The system date and time are incorrect
For Windows XP:
Reset the correct date and time by choosing the
Date/Time
icon from the
Control Panel
and making the appropriate
changes.
For Windows Vista: and Windows 7
Select
Start, Control Panel
. Then select
Clock, Language and
Region
. Under
Date and Time
, make the appropriate changes.
I receive an “out of memory” error message
