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Chapter 10 - Maintenance and Troubleshooting

Maintenance ........................................................................ 10-1

Cleaning the Scan Window of the Cordless Scanner ... 10-1
Examining the Cordless Scanner and Cordless
Base Housings .............................................................. 10-1
Care and Handling of the Charge Pack ........................ 10-2
Replacing the Interface Cable....................................... 10-2
Recharging and Replacing the Cordless Scanner’s
Charge Pack .................................................................. 10-2
To Reset Factory Settings............................................. 10-2

Troubleshooting .................................................................. 10-3

Chapter 11 - Customer Support

Obtaining Factory Service................................................... 11-1
Help Desk............................................................................ 11-3

Limited Warranty ......................................................... 11-4

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Summary of Contents for SCANTEAM 2070

Page 1: ...SCANTEAM 2070 Base IMAGETEAM 3870 75 Linear Imager SCANTEAM 5770 Laser System Manual Cordless Scanning System...

Page 2: ...ment on the part of HHP HHP shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or...

Page 3: ...and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and r...

Page 4: ...I product requirements specified in the R TTE Directive The equipment is intended for use throughout the European Community but its authorization for use in France is restricted as follows PAN Europea...

Page 5: ...th the Low Voltage Directive C S A Statement This product must be used with a certified Class 2 Power supply or be powered by a certified SELV Safety Extra Low Voltage output Patents The SCANTEAM 2070...

Page 6: ...Welch Allyn Skaneateles Falls New York 13153 0187 USA See User Guide for Patent Information Made in USA Complies with en conformite avec FCC PART 15 CANADA ICES 003 See manual Ref r z vous la document...

Page 7: ...elch Allyn Skaneateles Falls New York 13153 0187 USA See User Guide for Patent Information Made in USA Complies with en conformite avec FCC PART 15 CANADA ICES 003 See manual Ref r z vous la documenta...

Page 8: ...h Allyn Skaneateles Falls New York 13153 0187 USA See User Guide for Patent Information Made in USA MAY 2000 IMAGETEAM 3870 3870XX XX 12345 SW 1 6 1 08 Complies with en conformite avec FCC PART 15 CAN...

Page 9: ...nditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that can cause un desired operation Canada ICES 003 See Manual...

Page 10: ......

Page 11: ...770 Scanner Beep Indication 1 13 LED Sequences and Meaning ST2070 1 14 Basic Operation of the Cordless System 1 14 System Conditions 1 16 Communication Between the Cordless System and the Host 1 18 Au...

Page 12: ...875 only 2 16 Factory Default and Revision Report Selections 2 17 Reset Factory Settings 2 17 Revision Report 2 17 Chapter 3 Communications Menu Introduction 3 1 Default Host Port Protocol 3 2 Baud Ra...

Page 13: ...tor Commands 3 25 Aux Data Format Editor 3 27 Aux Data Formatter 3 28 Alternate Aux Data Formats 3 28 Chapter 4 IMAGETEAM 3875 Features Introduction 4 1 IT3875 Keypad 4 1 Key Shifting Alpha Characters...

Page 14: ...5 10 Beeper Volume Selection 5 11 Beeper Pitch 5 11 Scanner Voting Selection 5 12 Laser Marker Beam ST5770 only 5 13 AIM Symbology ID and Modifier Prefix 5 13 HHP Code ID Prefix 5 14 Symbology Chart 5...

Page 15: ...6 12 Interleaved 2 of 5 6 13 Interleaved 2 of 5 Message Length 6 14 Check Digit 6 15 Code 2 of 5 6 16 Code 2 of 5 Message Length 6 17 Matrix 2 of 5 6 18 Matrix 2 of 5 Message Length 6 19 Code 11 6 20...

Page 16: ...Composite 6 38 Enable UPC EAN Version 6 38 EAN UCC Composite Symbology Message Length 6 39 EAN JAN 8 6 40 EAN JAN8 Check Digit 6 40 EAN JAN 13 6 41 EAN JAN 13 6 41 EAN JAN13 Check Digit 6 41 ISBN 6 41...

Page 17: ...ordless Linear Imager Scanner Product Specifications 9 3 IMAGETEAM 3875 Cordless Linear Imager Scanner Product Specifications 9 4 SCANTEAM 5770 Cordless Laser Scanner Product Specifications 9 5 Charge...

Page 18: ...dless Scanner and Cordless Base Housings 10 1 Care and Handling of the Charge Pack 10 2 Replacing the Interface Cable 10 2 Recharging and Replacing the Cordless Scanner s Charge Pack 10 2 To Reset Fac...

Page 19: ...2 4 Interleaved 2 of 5 Selection 12 4 Code 2 of 5 Selection 12 4 Matrix 2 of 5 Selection 12 4 Code 11 Selection 12 5 Code 128 Selection 12 5 Telepen Selection 12 5 China Post Code Selection IT3870 IT3...

Page 20: ...x...

Page 21: ...ader is used to compile and load custom script applications created with a text editor IQ App Designer an optional PC software tool automates the creation of scripts and the task of loading a user scr...

Page 22: ...ccomplished by using the single programming bar codes in this manual This section contains the following information Cordless System Main Components Charge Pack and Charging Information Cordless Syste...

Page 23: ...Trigger Charge Pack Charge Pack Clip 2 places Cordless Scanner Left Side View with charge pack Antenna Keyboard Terminal and RS 232 Connector Host Port External Power Connector Aux RS 232 Service Por...

Page 24: ...plications it may be charged worldwide Inexpensive snap on adapters and custom 2 bay and 6 bay charge strips are available to accommodate a wide variety of electrical outlets internationally Charge Pa...

Page 25: ...the charge initialization sequence After initialization the LED remains solid red while the charge pack is charging The LED shows green when the charge pack is fully charged and ready to use Recharge...

Page 26: ...ing the Charge Pack A full discharge should take less than 10 hours Full discharge is indicated when the trigger is pulled and held for at least 10 seconds and the reader does not illuminate the aimin...

Page 27: ...You may automatically discharge the IT3875 charge pack by scanning the following bar code The scanner remains operational during the discharge however the status LED flashes like a heartbeat IT3875 Ch...

Page 28: ...cation the interface cable you need may be different than the one shown Note For optimal coverage place the base and its antenna as far away from other sources of RF interference with a clear transmit...

Page 29: ...use an external power supply Contact your distributor for more information on ordering power supplies or RS 232 cables 3 Turn on the power to the host system Verify that the base is on the green LED o...

Page 30: ...e pack is installed then beeps a second time after full association typically five to ten seconds later Note A scanner always defaults to work group 0 after scanning a base I D bar code 5 After your c...

Page 31: ...stores a unique I D for each scanner up to nine to identify the scanner during data communication Two beeps followed by clicking then a single beep from the scanner indicates a good association The b...

Page 32: ...ng PDF417 decoding The table below lists the indication and cause of the LED illumination and beeps for the IT3870 IT3875 LED Indication Beeper Indication Cause Normal Operation Steady Yellow IT3870 N...

Page 33: ...mode Green LED blinks 2 seconds Unsuccessful parameter change in programming mode Yellow LED on Scanning trigger pulled in or out of range Yellow LED blinks Low battery trigger pulled Sequence Meanin...

Page 34: ...n the cordless scanner and the control interface assembly The control assembly coordinates the central interface activities including transmitting receiving commands and data to from the host system p...

Page 35: ...models for compliance in most countries In North America the radio is approved under the standards in FCC B Part 15 249 regulations and in Europe under the standards in ETS 300 328 regulations Cordles...

Page 36: ...and data transmission is interrupted If the base is off or not working properly the scanner emits an error triple beep after trying for 30 seconds to associate to the base The work group table is als...

Page 37: ...ingle beep when the reassociation process uploading of the parameter table is complete If you believe you are in range and are still hearing a triple error beep you may have been removed from the base...

Page 38: ...ither case the scanners automatically reassociate if they are within range Reassociation The process of uploading the work group parameter table from the base is called reassociation During reassociat...

Page 39: ...n properly sent to the host system the scanner issues an error indication You must then check to see if the scanned data was received by the host system Acknowledgement from the Base If the cordless s...

Page 40: ...to be an RS 232 output port For all other interfaces the Aux Port is available as an RS 232 input port Peripheral devices can send data into the Aux Port and the data is automatically sent out the mai...

Page 41: ...commended that the incoming message be framed by known start and stop characters These characters are attached to the message by the input peripheral and the base is then programmed to look for these...

Page 42: ...aces The charge strip uses a standard PC IEC 320 grounded power cord between the charge strip and the electrical AC outlet Note International versions of the power cords are provided by HHP s country...

Page 43: ...ws you to download firmware upgrades change programmed parameters and create and print programming bar codes Please refer to Chapter 7 for information about installing Visual Menu from the HHP web sit...

Page 44: ...1 24...

Page 45: ...m certain operating parameters have already been set These are the factory defaults indicated by an asterisk on the programming pages beneath the default programming bar code Default Charts that list...

Page 46: ...r code above also programs a CR carriage return suffix Industrial Interface Aux Port RS 232 Note The bar code above also programs the following parameters Programmable Option Setting Baud Rate 38 400...

Page 47: ...ram the interface for IBM 4683 Port 5B 9B or 17 Note When using any of the IBM 4683 interfaces the maximum allowable data rate into the base aux port is 9600 baud IBM 468X 9X Port 5B Interface IBM 468...

Page 48: ...n Setting Transmission Rate 25 inches per second Output Polarity White High Note When in Wand Emulation mode bar code data containing more than 48 characters may not be sent to the host device Wand Em...

Page 49: ...Laser Emulation HHLC Use HHLC when connecting to a secondary terminal with integral decoding This setting also sets the transmission rate to 37 scans per second and polarity to white high Non Decoded...

Page 50: ...ll BDS 7 Honeywell HDS 7 035 Citadel TS90XX Keyboard Wedge 003 Citadel Direct Connect 003 DEC PC433 SE Portable PC 003 DEC VT 220 320 330 340 420 004 DEC VT 510 520 525 PC Style 005 DEC VT 510 520 525...

Page 51: ...22 Portable PC 003 Olivetti M19 M24 M28 M200 001 Olivetti M240 M250 M290 M380 P500 003 Relisys TR 175 003 RS 232 Host Port 050 RS 232 Aux Port 000 Serial Wedge 050 Televideo 990 995 9060 002 Texas Ins...

Page 52: ...he keyboard layout for your selected country As a general rule the following characters are not supported by the cordless system for countries other than the United States United States Belgium Denmar...

Page 53: ...normally have the Shift Lock key on not common to U S keyboards Automatic Caps Lock is used if you change the Caps Lock key on and off The software tracks and reflects if you have Caps Lock on or off...

Page 54: ...l characters for values 00 1F Refer to page 8 1 for CTRL Values Turbo Mode Selecting Turbo Mode On for the IBM AT only programs the cordless system to send characters to the terminal faster Numeric Ke...

Page 55: ...between data characters output by the cordless system to the host terminal Interfunction Delay is the time delay between function key codes output by the cordless system to the host terminal Intermes...

Page 56: ...te Selection This programming selection sets the transmission rate from 10 ips inches per second to 300 ips if the cordless system is in Wand Emulation mode Programming the transmission rate causes th...

Page 57: ...2 13 Output Polarity Selection This selection allows you to set the output logic convention for the digital output The choices are White High and Black High White High Black High...

Page 58: ...may want the base unit to draw less power when it is being powered by a portable data terminal or laptop Use Base Low Power mode to tell the base to draw less power Note Using Base Low Power Mode incr...

Page 59: ...xt trigger pull the scanner begins the reassociation process to restore the radio link and the workgroup configuration settings This setting is recommended if the scanner is left inactive for long per...

Page 60: ...hen the scanner goes to sleep the keypad is temporarily disabled To wake the scanner from the sleep mode pull the trigger or press ENTER Pressing the ENTER key wakes the system even if the executing s...

Page 61: ...ter 12 for a listing of all the factory defaults Revision Report Scan the Report Base Software Revision bar code to transmit the cordless base software revision level to the host terminal The base sof...

Page 62: ...2 18...

Page 63: ...on Use this section to program the communications parameters for the cordless system This programming section contains the following menu selections Host Port Protocol Communications RS 232 Auxiliary...

Page 64: ...This selection sets the baud rate from 300 bits per second to 38 400 bits per second Programming baud rate causes the data to be sent at the specified rate The host terminal must be set up for the sam...

Page 65: ...up for the same parity as the cordless system to ensure reliable communication Word Length Data Bits Selection This selection sets the Word Length at seven or eight bits of data per character If an ap...

Page 66: ...stop bits Hardware Flow Control Selection This selection turns on hardware flow control that checks for a CTS signal before sending data This option is useful when your application supports the CTS si...

Page 67: ...output direction required by your application P1 and P2 are serial wedge designations printed on the serial wedge cable Usually one goes to the host and one goes to the terminal depending on your spe...

Page 68: ...ape commands are addressed to the source scanner via Application Work Groups Once a command is sent all scanners in a group respond to that command Because of this situation it is recommended that eac...

Page 69: ...beeps at the same pitch A time out occurs if the source scanner does not receive a valid escape command in 10 seconds If a time out occurs the operator should check the host system to understand why...

Page 70: ...e green LED for two seconds ESC b Beep three low tones illuminate green LED nine times ESC 1 Illuminate green LED for 135 milliseconds ESC 2 Illuminate green LED for two seconds ESC 3 Illuminate green...

Page 71: ...k time when multiple blinks ESC 2 Illuminate green LED for two seconds followed by at least 500 mSecs dark time when multiple blinks ESC 3 Illuminate green LED for five seconds followed by at least 50...

Page 72: ...the host Should you also want the scanner to beep when a bar code has been successfully decoded and successfully communicated to the base turn the Decode Beep Selection on When Data Format Required is...

Page 73: ...selection sets the baud rate from 300 bits per second to 38 400 bits per second Programming baud rate causes the data to be sent at the specified rate The device connected to the Auxiliary Port must...

Page 74: ...y Port must be set up for the same parity as the Aux Port to ensure reliable communication Word Length Data Bits Selection This selection sets the Word Length at seven or eight bits of data per charac...

Page 75: ...dware flow control that checks for a CTS signal before sending data This option is useful when your application supports the CTS signal Note The Auxiliary Port receive function will only work properly...

Page 76: ...e Terminal ID as 51 see page 2 6 Then scan one of the programming codes below for your 4683 Async Address selection Note When using any of the IBM 4683 interfaces the maximum allowable data rate into...

Page 77: ...to work correctly The cordless system must be configured for Aux Port RS 232 Terminal ID 000 Both the host terminal and the cordless system must have RTS CTS handshaking Hardware Flow Control Selectio...

Page 78: ...ta that are to be appended together within the base and sent to the host system as a single message The programmer should determine which of the four selections below best meets the requirements of th...

Page 79: ...thin the base and are not sent to the host system The bar codes below are used to configure the base to conform to the specific framing characters sent from the peripheral device SOR used to program t...

Page 80: ...the two digits on the Programming Chart on the inside back cover of this manual Step 3 Refer to the Hex ASCII Chart page 3 20 to find the Hex value that represents the ASCII characters you wish to at...

Page 81: ...x ASCII Chart Scan 0 and 9 on the Programming Chart Step 4 Scan Save Example 2 Add a Suffix To add a CR carriage return Suffix to incoming data Step 1 Scan the Add Aux Suffix Suffix Selection bar code...

Page 82: ...0B VT 43 2B 75 4B K 107 6B k 12 0C FF 44 2C 76 4C L 108 6C l 13 0D CR 45 2D 77 4D M 109 6D m 14 0E SO 46 2E 78 4E N 110 6E n 15 0F SI 47 2F 79 4F O 111 6F o 16 10 DLE 48 30 0 80 50 P 112 70 p 17 11 DC...

Page 83: ...n one or more two digit numbers and Save after scanning this pro gramming bar code Refer to the Programming Chart inside back cover Exit Selection for Aux Prefix Suffix Add Aux Prefix1 Default Aux Pre...

Page 84: ...ting These codes are used when you want to toggle between turning on and off the prefix and or suffix formatting Aux Suffix On Off Aux Port I D Transmit Selection This will attach the Aux Port identif...

Page 85: ...e formats Alternate formats allow you single shot capability to scan one bar code using a different aux data format After the one bar code has been read the scanner reverts to the primary aux data for...

Page 86: ...t you want to delete That length aux data format for that symbology is deleted and all other formats are unaffected Save This exits saving any Aux Data Format changes Discard This exits without saving...

Page 87: ...ASCII codes see Hex to ASCII Conversion chart page 3 20 F4 Send xx character nn times Insert leaving cursor in current cursor posi tion Syntax F4xxnn xx stands for the hex value for an ASCII code see...

Page 88: ...t of characters to be suppressed xx stands for the hex value for an ASCII code see Hex to ASCII Conversion chart page 3 20 FC Disable suppress filter and clear all suppressed characters Syntax FC E4 R...

Page 89: ...rmat Editor See through page 3 23 through page 3 26 for a description of Aux Data Format selections and commands Enter Aux Format Clear One Aux Data Format Save Current Changes Default Aux Data Format...

Page 90: ...ty to edit incoming data using a different aux data format than your primary aux format When aux data formats are programmed see page 3 18 you must input whether you are programming the primary aux fo...

Page 91: ...e coating on keys Exceptional tactile response to keystrokes If you are unable to scan a bar code that is damaged you may use the keypad to type in the bar code data giving you multiple methods for en...

Page 92: ...e recalled by pressing FUNCTION FN and a digit key 0 9 or the asterisk the wildcard key Keypad macro strings can be used in combination with individual keyed characters See Application Work Group Sele...

Page 93: ...ng contrast and backlight control The Function key is used in combination with the BK and ENTER keys to activate the System Setup Refer to System Setup on page 4 5 It is also used in conjunction with...

Page 94: ...the backlight In the ON state the backlight is on regardless of the script application Battery Radio Indicators To view battery and radio status press and release the FN key and then the wildcard key...

Page 95: ...size and prompts using the English language The display shows the title and only three menu items at a time Additional options may be viewed pressing the UP or DOWN arrow keys The System Setup Main m...

Page 96: ...ote If custom script is selected and no custom script has been loaded the scanner is operational however nothing appears on the display and keypad input is not allowed Run History Factory Script This...

Page 97: ...t This script first prompts for PART You can either scan a bar code representing the part number or type in the part number on the keypad The part number may be composed of any character The part numb...

Page 98: ...ode Product Demo Script This script runs a demo that describes the top selling features of the IT3875 You may press the ENTER key to step through the demonstration Instead of selecting the Product Dem...

Page 99: ...er resident model VersaCode programs are stored in the base unit and run in the scanner In the host command model VersaCode commands are sent from the host to the scanner through the base In the remot...

Page 100: ...ork Group The ST2070 5 supports four work groups or scanner personalities A work group is the collection of parameters that control the scanner s behavior An asterisk in the first position indicates t...

Page 101: ...s a successful menu change beep and displays the new ID Press an additional key exits the System Setup To restore the factory scanner ID press or select option 1 then press ENTER System Info The Syste...

Page 102: ...4 12...

Page 103: ...an have nine associated scanners and nine work groups The ST2070 5 can have nine associated scanners and four work groups In each application work group the user settings are a configuration of progra...

Page 104: ...These properties are not part of an application work group Note To program a group s parameters you must first scan the group number and then the programming selections prefix suffix data formatter et...

Page 105: ...ires Refer to the introduction page 5 1 for more information about application work groups Notice that work groups 0 8 apply to the ST2070 1 and work groups 0 3 apply to the ST2070 5 If you scan work...

Page 106: ...5 4 ST2070 5 Remove Scanner Selection This programming selection removes a scanner from an associated base unit Group 0 Group 1 Group 2 Group 3 Remove Scanner...

Page 107: ...on the back cover scan the correct characters and Save again Example If you want to create a macro of the word PRODUCT and assign it to the key follow the sequence below You may assign up to 20 chara...

Page 108: ...5 6 Initiate Key Macro IT3875 and ST2070 5 only FN 0 FN 1 FN 2 FN 3 FN 4 FN 5 FN 6 FN 7 FN 8 FN 9 Asterisk Macro...

Page 109: ...9 HT 29 49 l 69 i 0A LF 2A 4A J 6A j 0B VT 2B 4B K 6B k 0C FF 2C 4C L 6C l 0D CR 2D 4D M 6D m 0E SO 2E 4E N 6E n 0F SI 2F 4F O 6F o 10 DLE 30 0 50 P 70 p 11 DC1 31 1 51 Q 71 q 12 DC2 32 2 52 R 72 r 13...

Page 110: ...89 A9 C9 E9 8A AA CA EA 8B AB CB EB 8C AC CC EC 8D AD CD ED 8E AE CE EE 8F AF CF EF 90 B0 D0 F0 91 B1 D1 F1 92 B2 D2 F2 93 B3 D3 F3 94 B4 D4 F4 95 B5 D5 F5 96 B6 D6 F6 97 B7 D7 F7 98 B8 D8 F8 99 B9 D...

Page 111: ...odes below The small size font supports 4 lines of 16 characters each The medium size supports 12 characters on 3 lines and large size supports 8 characters on 2 lines Note After changing font size it...

Page 112: ...the Part Number and Quantity prompts to appear in French scan the French bar code that follows The English prompts and the French equivalents are shown below Note After changing the language preferen...

Page 113: ...h to set your beeper to a higher or lower pitch This feature is helpful if there are several scanners being used in close proximity Different pitches make it easier to distinguish which scanner is bee...

Page 114: ...t be transmitted Refer to Data Formatter Selections page 5 22 to set format requirements Refer to Chapter 6 to set message length requirements by symbology Note To maximize both decoding speed and sec...

Page 115: ...f this selection is turned on scanning is delayed for 0 5 or 1 2 seconds while the marker beam is enabled AIM Symbology ID and Modifier Prefix This selection turns the transmission of the AIM Symbolog...

Page 116: ...See the Symbology Chart below for the single character code that identifies each symbology When you scan the On code all current prefixes are cleared then an HHP Code ID for all symbologies is progra...

Page 117: ...Code 39 Am b PDF417 Lm r UPC Em c MicroPDF417 Lm R EAN Em d Reduced Space Symbology RSS em y Interleaved 2 of 5 Im e EAN UCC Composite em y Code 2 of 5 IATA with 2 bar start stop patterns Rm f China P...

Page 118: ...llowing illustration shows the breakdown of a message string Points to Keep In Mind It is not necessary to customize the message string The selections in this chapter are only used if you wish to alte...

Page 119: ...scan 5 C 5 C Step 8 Scan Save to exit and save or scan Discard to exit without saving Repeat Steps 1 6 to add a prefix or suffix for another symbology Example Add a Suffix to a specific symbology To...

Page 120: ...alue from the Programming Chart inside the back cover or scan 9 9 for all symbologies Your change is automatically saved Prefix Selections Suffix Selections 1 One or more two digit numbers and Save ar...

Page 121: ...Interleaved 2 of 5 e 65 EAN UCC Composite y 79 Code 2 of 5 IATA with 2 bar start stop patterns f 66 China Post Code q 71 Code 2 of 5 Industrial with 3 bar start stop pat terns f 66 Keypad Input k 6B C...

Page 122: ...Off The following selections allow you to turn on and off the prefix and suffix formatting These codes are used when you want to toggle between turning on and off the prefix and suffix formatting Suf...

Page 123: ...K 107 6B k 12 0C FF 44 2C 76 4C L 108 6C l 13 0D CR 45 2D 77 4D M 109 6D m 14 0E SO 46 2E 78 4E N 110 6E n 15 0F SI 47 2F 79 4F O 111 6F o 16 10 DLE 48 30 0 80 50 P 112 70 p 17 11 DC1 49 31 1 81 51 Q...

Page 124: ...t See page 5 27 If you are programming the primary format scan 0 If you are programming an alternate format scan 1 2 or 3 depending on the alternate format you are programming Step 3 Terminal Type Ref...

Page 125: ...version chart page 5 21 F3 Send up to but not including ss character Search and Send starting from current cursor position leaving cursor pointing to ss character followed by xx key or function code S...

Page 126: ...rsion chart page 5 21 FC Disable suppress filter and clear all suppressed characters Syntax FC EB Toggles the auxiliary port on and off This command is used when data is normally transmitted out the m...

Page 127: ...t selections and commands Data Formatter When Data Formatter is turned off the bar code data is output to the host as read including prefixes and suffixes Enter Data Format Default Data Format Clear O...

Page 128: ...tter is required all input data must conform to an edited format or the base does not transmit the input data to the host device If this occurs the scanner triple beeps and the data is discarded Data...

Page 129: ...e format requirements Should you also want the scanner to beep when a bar code has been successfully read and sent to the host from the base turn the Decode Beep Selection on Alternate Data Formats Al...

Page 130: ...5 28...

Page 131: ...ection contains the following menu selections Programming Tip If a symbology will not be used we recommend turning it off to maximize decoding speed and security Codabar Telepen Code 39 China Post Cod...

Page 132: ...6 2 Codabar Default All Codabar Settings Codabar Start Stop Characters On Off Transmit Don t Transmit...

Page 133: ...PLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a value ot...

Page 134: ...ification Codabar for more information Concatenation Codabar supports symbol concatenation When you turn concatenation on the reader will look for a Codabar symbol having a D start character adjacent...

Page 135: ...6 5 Codabar continued Concatenation Concatenation Not Allowed Concatenation Allowed But Not Required Concatenation Required...

Page 136: ...6 6 Code 39 Default All Code 39 Settings Code 39 Start Stop Characters On Off Transmit Don t Transmit...

Page 137: ...PLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a value ot...

Page 138: ...te whether the check character was encoded the reader cannot autodiscriminate Therefore the reader must be configured if it is to perform check character validation Refer to AIM Uniform Symbology Spec...

Page 139: ...SPACE 0 0 V P P W p P SOH A DC1 Q A 1 1 A A Q Q a A q Q STX B DC2 R B 2 2 B B R R b B r R ETX C DC3 S C 3 3 C C S S c C s S EOT D DC4 T D 4 4 D D T T d D t T ENQ E NAK U E 5 5 E E U U e E u U ACK F SY...

Page 140: ...abled the scanner stores those Code 39 bar codes that start with a space excluding the start and stop symbols and does not immediately transmit the data The scanner stores the data in the order in whi...

Page 141: ...6 11 Code 93 Default All Code 93 Settings Code 93 On Off...

Page 142: ...MPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a value o...

Page 143: ...6 13 Interleaved 2 of 5 Default All Interleaved 2 of 5 Settings Interleaved 2 of 5 On Off...

Page 144: ...misread EXAMPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 Fo...

Page 145: ...means to indicate whether the check digit was encoded the reader cannot autodiscriminate Therefore the reader must be configured if it is to perform check digit validation Refer to AIM Uniform Symbolo...

Page 146: ...6 16 Code 2 of 5 Default All Code 2 of 5 Settings Code 2 of 5 On Off...

Page 147: ...EXAMPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a val...

Page 148: ...6 18 Matrix 2 of 5 Default All Matrix 2 of 5 Settings Matrix 2 of 5 On Off...

Page 149: ...ad EXAMPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a v...

Page 150: ...6 20 Code 11 Default All Code 11 Settings Code 11 Code 11 Check Digits Required On Off 2 Check Digits 1 Check Digit...

Page 151: ...MPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a value o...

Page 152: ...6 22 Code 128 Default All Code 128 Settings Code 128 On Off...

Page 153: ...only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a value other than t...

Page 154: ...at occur in the first or second symbol position Default On ISBT 128 The International Society of Blood Transfusion ISBT ratified a new standard in 1994 for communicating critical blood information in...

Page 155: ...6 25 Telepen Default All Telepen Settings Telepen On Off...

Page 156: ...r codes with a count of 15 characters Min length 15 Max length 15 For a value other than the minimum and maximum message length defaults scan the bar codes below then scan the appropriate value and Sa...

Page 157: ...6 27 China Post Code IT3870 IT3875 only Default All China Post Code Settings China Post Code On Off...

Page 158: ...of a misread EXAMPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length...

Page 159: ...logy RSS is a family of linear bar codes that meets restricted space requirements while still providing full product identification RSS Limited IT3870 IT3875 only RSS Expanded IT3870 IT3875 only Defau...

Page 160: ...misread EXAMPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 F...

Page 161: ...6 31 PDF417 IT3870PDF IT3875PDF only Default All PDF417 Settings PDF417 On Off...

Page 162: ...ecode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a value other t...

Page 163: ...fier GLI feature of PDF417 This mode is recommended when the host system is capable of interpreting the GLI Block and capable of performing the new interpretation The GLI Block may occur anywhere in t...

Page 164: ...l Blocks Turning on this feature causes the Macro PDF Control Block to be transmitted at the end of the encoded data except when the reader has successfully buffered and assembled each symbol into a s...

Page 165: ...read each code PDF 417 x rows x cols xx data xx chks ECL x UEC xxx Rows Number of rows Cols Number of columns Data Number of data words Chks Number of check words ECL Error Correction Level UEC Unuse...

Page 166: ...6 36 MicroPDF417 IT3870PDF IT3875PDF only Default All MicroPDF417 Settings MicroPDF417 On Off...

Page 167: ...f a misread EXAMPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 1...

Page 168: ...codes are combined with a unique 2D composite component to form a new class called EAN UCC Composite Symbology EAN UCC Composite Symbology allows for the co existence of symbologies already in use En...

Page 169: ...s of a misread EXAMPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max lengt...

Page 170: ...6 40 EAN JAN 8 Default All EAN JAN 8 Settings EAN JAN 8 EAN JAN8 Check Digit On Off Transmit Don t Transmit...

Page 171: ...6 41 EAN JAN 13 Default All EAN JAN 13 Settings EAN JAN 13 EAN JAN13 Check Digit ISBN This symbology allows the scanner to read ISBN codes on books On Off Transmit Don t Transmit On Off...

Page 172: ...6 42 UPC A Default All UPC A Settings UPC A Note UPC will be transmitted as EAN if UPC is off UPC is a subset of EAN To disable UPC it is necessary to disable both UPC and EAN symbologies On Off...

Page 173: ...6 43 UPC A continued UPC A Check Digit Number System Transmit Don t Transmit Transmit Don t Transmit...

Page 174: ...6 44 UPC E0 Default All UPC E0 Settings UPC E0 UPC E0 Check Digit Number System On Off Transmit Don t Transmit Transmit Don t Transfer...

Page 175: ...6 45 UPC E0 continued Version E Expand UPC E1 UPC E1 is no longer recommended for use by the Uniform Code Council UCC Expand Don t Expand On Off...

Page 176: ...6 46 EAN UPC Addenda EAN Addenda Require Don t Require Two Digit Addenda On Two Digit Addenda Off Five Digit Addenda On Five Digit Addenda Off...

Page 177: ...6 47 UPC Addenda Two Digit Addenda On Two Digit Addenda Off Five Digit Addenda On Five Digit Addenda Off...

Page 178: ...6 48...

Page 179: ...t to the device If you need to connect to the base and reflash the base s software you need a power supply and a RS 232 aux port download cable To reflash software in the IT3870 IT3875 ST5770 you need...

Page 180: ...to the Visual Menu executable on your desktop IQ App Loader IT3875XXX X2 1 and ST2070 5only IQ App Loader is a PC tool that takes script applications you create in a text editor and compiles and load...

Page 181: ...or rapid development with minimal programming experience Please refer to the IQ App Designer User s Guide for additional information about the program For information about purchasing IQ App Designer...

Page 182: ...7 4...

Page 183: ...erminals that can be used with the Cordless System Function Code HEX ASCII Value Full ASCII CTRL NUL 00 2 SOH 01 A STX 02 B ETX 03 C EOT 04 D ENQ 05 E ACK 06 F BEL 07 G BS 08 H HT 09 I LF 0A J VT 0B K...

Page 184: ...ply to US only The following chart indicates the equivalents of these five characters for different countries Country Codes United States 6 Belgium 6 Scandinavia 8 9 6 France 8 6 Germany 6 Italy 6 Swi...

Page 185: ...Line BS 08 Reserved Reserved F16 HT 09 Tab Tab F17 LF 0A Reserved Reserved F18 VT 0B Tab Tab Tab Field Forward FF 0C Delete Delete Delete CR 0D CR Enter CR Enter Field Exit New Line SO 0E Insert Inser...

Page 186: ...18 F13 F11 VT 0B Tab Field Forward F14 F12 FF 0C Delete Remove Delete Character CR 0D Field Exit New Line Carriage Return SO 0E Insert Insert Here Insert SI 0F Clear Cursor Up Clear DLE 10 Error Reset...

Page 187: ...New LIne Return BS 08 Replace PF4 Reserved HT 09 Tab Forward Tab LF 0A F13 Line Feed VT 0B F14 Reserved FF 0C F15 Reserved CR 0D New Line Carriage Return SO 0E Insert Reserved SI 0F Cursor Up Cursor...

Page 188: ...8 6...

Page 189: ...Consumption Standard Mode 285 mA typical 5 VDC Low Power Mode 140 mA typical 5 VDC Noise Immunity 100 mV peak to peak Temperature Ranges Operating 4 F to 122 F 20 C to 50 C Storage 40 F to 158 F 40 C...

Page 190: ...ations Parameter Specification Frequency 2 400 to 2 4835 Ghz ISM Band Frequency Hopping Spread Spectrum Data Rates 1 Mbps Response Time Standard Mode 10 mS Typical Low Power Mode 65 mS Typical of co e...

Page 191: ...lume and tone programmable Power Consumption Operating 425 mA max while scanning Standby 20 mA typical Battery Conservation Mode 10 mA typical Ambient Light Total darkness to 100 000 Lux sunlight Temp...

Page 192: ...mable Power Consumption Operating 425 mA max while scanning 505 mA max with backlight on Standby 25 mA typical while scanning 100 mA typical with backlight on Battery Conservation Mode 15 mA typical A...

Page 193: ...ular 5770ALR Pitch Angle 55 degrees left right from perpendicular 5770STD 65 degrees left right from perpendicular 5770ALR Operating Voltage 4 3 to 6 0 VDC Power Consumption Operating 400 mA maximum 4...

Page 194: ...city and is conditioned for full capacity and longer life See Charge Pack Recommendations on page 1 4 Recommended Storage Note When storing a charge pack for longer than 6 months recharge at least onc...

Page 195: ...9 7 Connectors Pinouts Keyboard Terminal and RS 232 Connector Host Port External Power Connector Aux RS 232 Service Port and Wand Emulation Output Connector Cordless Base Back View...

Page 196: ...output wand emulation data on Pin 7 at the selected rates polarity described on page 2 12 or in the Plug and Play section page 2 2 Start Bit 1 Data Bits 7 or 8 Stop Bits 1 or 2 Parity None Mark Space...

Page 197: ...by using the System Manual Chapters 2 through 4 Output Parameters General Operating and Symbology Menus Keyboard Terminal and RS 232 Host Port Connector DB 15 Pin Female Power Signal Ground 1 5 Volt D...

Page 198: ...ternal power supply or from the terminal to which the Base is connected External power is provided through a two position barrel type connector on the Base s back panel The input voltage range is 4 VD...

Page 199: ...9 11 Cordless Base Dimensions ST2070 Front View 1 4 in 3 6 cm Top View 4 5 in 11 5 cm 4 0 in 10 2 cm 3 4 View Side View...

Page 200: ...9 12 Cordless Scanner Dimensions IT3870 5 801 14 74 4 707 11 96 3 201 8 13 1 648 4 19 8 484 21 55 1 858 4 72 3 4 View Top View Front View Side View...

Page 201: ...9 13 Cordless Scanner Dimensions IT3875 3 4 View Top View Front View Side View 5 930 in 15 06 cm 4 835 in 12 28 cm 1 870 in 4 75 cm 8 722 in 22 2 cm 1 858 in 4 72 cm 3 197 in 8 12 cm...

Page 202: ...9 14 Cordless Scanner Dimensions ST5770 3 4 View Top View Front View 6 00 in 15 24 cm 4 72 in 11 99 cm 3 06 in 7 77 cm 1 45 in 3 68 cm 8 28 in 21 03 cm 1 86 in 4 72 cm Side View...

Page 203: ...C for IMAGETEAM 3870HD and IMAGETEAM 3875HD measured in inches 4 0 10 2 3 0 7 6 2 0 5 1 1 0 2 5 0 0 0 0 1 0 2 5 2 0 5 1 3 0 7 6 4 0 10 2 In Cm In 0 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 Cm 0 0 2 5 5 1 7...

Page 204: ...5LX Measured in inches In Cm 4 0 10 2 3 0 7 6 2 0 5 1 1 0 2 5 0 0 0 0 1 0 2 5 2 0 5 1 3 0 7 6 4 0 10 2 In 0 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0 10 11 12 13 14 15 16 17 18 Cm 0 0 2 5 5 1 7 6 10 2 12...

Page 205: ...GETEAM 3870PDF and IMAGETEAM 3875PDF Linear Measured in inches 3 0 7 6 2 0 5 1 1 0 2 5 0 0 0 0 1 0 2 5 2 0 5 1 3 0 7 6 In Cm In 0 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0 Cm 0 0 2 5 5 1 7 6 10 2 12 7 15...

Page 206: ...t 20 C for IMAGETEAM 3870PDF417 and IMAGETEAM 3875PDF417 Measured in inches 3 0 7 6 2 0 5 1 1 0 2 5 0 0 0 0 1 0 2 5 2 0 5 1 3 0 7 6 In Cm n 0 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0 m 0 0 2 5 5 1 7 6 10...

Page 207: ...eters 7 28 20 14 3 5 34 In Cm 8 20 32 0 0 8 20 32 3 6 5 mil 7 5 mil 6 1 9 2 In Cm 0 0 5 12 7 10 25 4 15 38 1 20 50 8 25 63 5 30 76 2 40 mil 28 0 3 2 ACAP 20 mil 20 0 ACAP 35 88 9 12 30 48 4 10 16 12 3...

Page 208: ...0 330 360 76 2 152 4 228 6 304 8 381 0 457 2 533 4 609 6 685 8 762 0 838 2 914 4 IN Cm 41 104 1 30 76 2 20 50 8 10 25 4 0 0 10 25 4 20 50 8 30 76 2 41 104 1 W ID T H O F F IE LD IN IN C H E S C E N T...

Page 209: ...s Inspect the cordless base s interface cable and connector for wear or other signs of damage A badly worn cable or damaged connector may interfere with operation Contact your Hand Held Products distr...

Page 210: ...e a 10 position modular plug To remove the Aux Port cable depress the dimple located on the bottom of the base unit underneath the Aux Port and pull the cable from the unit Note Order replacement cabl...

Page 211: ...3 the bar code symbology is enabled see Chapter 6 Symbology Menu 4 the cordless scanner window is clean Is the bar code displayed but not entered The bar code is displayed on the host device correctly...

Page 212: ...f this manual If the cordless system reads the Sample Bar Codes check that your bar code is readable See Is the cordless system having trouble reading your bar codes on page 10 3 Verify that your bar...

Page 213: ...ore returning the product HHP Service Department 7510 E Independence Blvd Suite 200 Charlotte NC 28227 Telephone 800 782 4263 Fax 704 566 9904 For service in Europe please contact your HHP representat...

Page 214: ...address that follows or your local distributor Japan Office Hand Held Products Inc Bon Marusan 8F 3 5 1 Kanda Jinbocho Chiyoda ku Tokyo 101 Japan Telephone 81 3 5212 7392 Fax 81 3 3261 7372 For servi...

Page 215: ...one 315 685 2476 8 a m to 6 p m EST or in the U S 800 782 4263 Fax number 315 685 4960 E mail tech_support hhp com Europe Telephone European Ofc Int 31 40 242 4486 U K Ofc Int 44 1925 240055 E mail eu...

Page 216: ...arranty Period and HHP determines to its satisfaction that the product is defective due to defects in materials or workmanship HHP at its sole option will either repair or replace the product without...

Page 217: ...11 5 Limited Warranty Durations IT3870 3875 ST5770 ST2070 CLESS NIMH S Charge Pack 3 Years 3 Years 3 Years 1 Year...

Page 218: ...11 6...

Page 219: ...oard Style Modifiers Control ASCII Mode Off 2 10 Turbo Mode Off 2 10 Numeric Keypad Mode Off 2 10 Auto Direct Connect Off 2 11 Output Delays Intercharacter Delay 00 x5mS 2 11 Interfunction Delay 00 x5...

Page 220: ...12 Word Length Stop Bits 1 3 13 Hardware Flow Control Off 3 13 Protocol Record 3 16 Data Character SOR Start of Record 00 NUL 3 17 EOR End of Record 0D CR 3 17 SOB Start of Block 00 NUL 3 17 EOB End o...

Page 221: ...sh 5 10 Beeper Volume High 5 11 Beeper Pitch Medium 5 11 Scanner Voting Voting Normal 5 12 Laser Marker Beam Off 5 13 AIM I D Prefix Off 5 13 Code I D Prefix Off 5 14 Prefix Suffix Selections Prefix N...

Page 222: ...ter No Check Character Encoded 6 8 Full ASCII On 6 9 Append Off 6 10 Code 93 Selection Code 93 On 6 11 Code 93 Message Length Min 0 Max 64 6 12 Interleaved 2 of 5 Selection Interleaved 2 of 5 On 6 13...

Page 223: ...n On 6 25 Telepen Message Length Min 1 Max 60 6 26 Telepen Output Numeric Only 6 26 China Post Code Selection IT3870 IT3875 only China Post Code Off 6 27 China Post Code Message Length Min 4 Max 80 6...

Page 224: ...Min 1 Max 366 6 37 EAN UCC Composite Symbology Selection IT3870PDF IT3875PDF only EAN UCC Composite Symbology Off 6 38 Enable UPC EAN Version Off 6 38 EAN UCC Composite Symbology Message Length Min 1...

Page 225: ...44 Version E Expand Don t Expand 6 45 UPC E1 Selection UPC E1 Off 6 45 EAN UPC Addenda Selection EAN UPC Addenda Don t Require 6 46 EAN Two Digit Addenda Off 6 46 EAN Five Digit Addenda Off 6 46 UPC T...

Page 226: ...12 8...

Page 227: ......

Page 228: ...Sample Symbols UPC A 0 123456 7890 Interleaved 2 of 5 Code 128 EAN 13 Code 39 Codabar 1234567890 Code 128 9 780330 290951 BC321 A13579B Code 11 with 2 Check Characters 0123456789...

Page 229: ...est Message Matrix 2 of 5 6543210 Code 93 123456 9 Code 2 of 5 123456 MicroPDF417 MicroPDF417 Test Message RSS 14 01 00123456789012 EAN UCC Composite 01 12345678901231 10 123456789 11 001205 3202 0012...

Page 230: ...umeric bar codes used for setting additional programming options such as the digits representing Symbology Message Length Scan the programming selection bar code first and then scan the bar code s rep...

Page 231: ...Programming Chart A C Save B Discard Current Changes F E D...

Page 232: ...3870 75 5770 SM Rev C...

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