Grunbeck softliQ:MC Operating Manual Download Page 60

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Troubleshooting

60 | 80

BA_TD

000e

4_sof

tli

-M

.docx

Display shows

Explanation

Remedy

Nominal flow

exceeded!

Appears if the limit values
are exceeded.

Only displayed if monitoring is
activated. Reduce peak flow.

If the error persists, notify Grünbeck's
technical service/ authorised service
company.

Connection hoses mixed up

Observe the operation

manual!

Soft water meter and
regeneration meter
provide pulses at the
same time.

Connect the connection hoses
correctly.

Water loss to the drain

Observe operation manual!

The regeneration counter
is emitting pulses in
operating position.

Symbol on the left: Exchanger 1
Symbol on the right: Exchanger 2
Carry out a reference run for the
affected exchanger.

If the error persists, notify Grünbeck's
technical service/ authorised service
company.

Summary of Contents for softliQ:MC

Page 1: ...We understand water Water Softener softliQ MC Operation manual...

Page 2: ...yright to this manual No part of this manual may be reproduced in any way without the written permission of Gr nbeck Wasseraufbereitung GmbH nor may any part be processed duplicated or disseminated us...

Page 3: ...if there is a malfunction 31 5 Installation 33 5 1 Requirements in relation to the installation site 33 5 2 Checking the scope of supply 35 5 3 Installing the product 35 6 Start up 40 6 1 Starting up...

Page 4: ...information and instructions and that you must comply with for your personal safety as well as to avoid damage to property This symbol identifies information and instructions that you must comply with...

Page 5: ...ithin a software menu are highlighted in grey Menu item 1 5 3 Buttons Buttons are depicted with a dotted frame Button 1 5 4 Instructions Single step instructions or instructions where the sequence of...

Page 6: ...Lists Bullet points used First bullet point level 1 First bullet point level 2 Second bullet point level 2 Second bullet point level 1 1 6 Validity of the manual This manual applies to the following p...

Page 7: ...ly available whenever necessary Item Designation Item Designation 1 Brine tank lid 2 Pre alarm salt supply 3 Observe operation manual 4 Disposal information 5 SVGW test mark 6 DVGW test mark 7 EAC mar...

Page 8: ...aged power supply cables replaced without delay Mains cables may only be replaced by the manufacturer or by authorised personnel Comply with the hygiene instructions in chapter 8 Failure to comply can...

Page 9: ...cur if the corresponding precautionary measures are not taken WARNING means that serious or fatal injuries may occur if the corresponding precautionary measures are not taken CAUTION means that damage...

Page 10: ...eration of the product 2 5 Responsibilities of the owner user Comply with the following instructions to ensure the proper and safe functioning of the product Arrange for a specialist installer to carr...

Page 11: ...ply of houses of 1 up to 8 units max 20 persons with soft water The softliQ MC38 water softener is designed for the continuous supply of houses of 3 up to 12 units max 30 persons with soft water 3 2 P...

Page 12: ...This reaction is called ion exchange The calcium and magnesium ions are retained in the exchanger Soft water without calcium and magnesium ions but containing sodium ions leaves the exchanger This pr...

Page 13: ...later than after four days without regeneration the system releases a complete regeneration as required by DIN standard 19636 100 for hygienic reasons The intelligence of the softliQ water softener a...

Page 14: ...n the indicated range of the salt supply also fluctuates 3 4 3 Illuminated LED ring The illuminated LED ring illuminates the brine tank and is a visual signal to indicate operating states The illumina...

Page 15: ...570 EXADOS dosing computer ES 6 softliQ MC 115 580 Electronically controlled dosing technology for corrosion protection or to stabilise the total hardness Safety device protectliQ A20 126 400 Product...

Page 16: ...er no Extension kit for connection hoses DN25 MC32 187 660e Extension kit for connection hoses DN32 MC38 187 680e To extend the hose to 1 6 m 90 connection angle 1 2x MC32 187 865 To direct the connec...

Page 17: ...ys 4 2 1 Status level The status level is the basic display of your water softener It provides you with information on the current status As standard the display is switched off and only HOME is illum...

Page 18: ...ny Yellow symbol Salt supply low Please refill Still sufficient for xy days Red symbol Salt supply used up Refill immediately The water softener is not working properly 1 Refill salt 2 Wait for 10 min...

Page 19: ...water hardness refer to chapter 7 7 Start up In this menu you can start the automatic start up program refer to chapter 6 1 Technical service The technical service menu is reserved for Gr nbeck s tech...

Page 20: ...y symbol Exchanger is being regenerated Blue symbol Exchanger is in operation Current regeneration step Fill brine tank salting slow rinse backwash washing out Information 2 System flow rate Days the...

Page 21: ...Eco Power Comfort Individual Display in standby Activated Deactivated Set maintenance interval Setting in days Illuminated LED ring function Illuminated LED ring function During water treatment opera...

Page 22: ...extended installer Level additional parameters and values can be modified Menu items Settings remarks Information exchanger 1 indication only Current flow m h Capacity figure m x dH Remaining capacity...

Page 23: ...ne tank Deactivated factory setting Activated Carry out function Fill the brine tank to a minimum water level e g after cleaning the brine tank After completion the factory setting is activated again...

Page 24: ...sing the myGr nbeck app is sent as an e mail If in conjunction with the function voltage free contact forwarding of fault signals additional devices are connected the text stored for sending e mails c...

Page 25: ...arch for available Wi Fi connections in the settings of your Wi Fi device For information about connecting your Wi Fi device e g smart phone or tablet to a Wi Fi network refer to the instruction manua...

Page 26: ...nternal webpage or the myGr nbeck app It may happen that the connection is dropped if your router changes to the economy mode with reduced transmission power Refer to the instruction manual of your ro...

Page 27: ...etworks Available networks are displayed 5 Select your network 6 Enter the password of your network 7 Confirm the entry If the Wi Fi connection was established successfully the Wi Fi symbol will appea...

Page 28: ...ft hand side 4 In the table on the right hand side next to the Search for Wi Fi item activate Start The search can take up to one minute All available networks are displayed under Connect to Wi Fi net...

Page 29: ...nit Status level Menu level Settings Configure Wi Fi Wi Fi module 1 Check whether activated was selected 2 If deactivated was selected press ENTER 3 Select activated 4 Confirm with ENTER 5 Press Statu...

Page 30: ...displayed The Wi Fi symbol will appear in the top left hand corner of the display 4 8 4 Checking the connection to your Wi Fi router If there are other Wi Fi capable Gr nbeck products in the vicinity...

Page 31: ...noreply prodreggb de and its subject is Confirmation of user agreement You can search for it in your inbox If you do not find the email in your inbox check your spam folder The email function can only...

Page 32: ...no need to enter a telephone number and last name If entered the data will appear in the subject line of the email and this will make it easier for the recipient installer caretaker to make the correc...

Page 33: ...directives general guidelines and technical specifications The installation site must be frost proof and ensure the system s protection from chemicals dyes solvents and vapours Always install a drink...

Page 34: ...o chapter 3 6 If the softened water is intended for human consumption within the meaning of the German Drinking Water Ordinance the ambient temperature must not exceed 25 C For applications that are p...

Page 35: ...the scope of supply for completeness and possible damage 5 3 Installing the product WARNING Danger of contaminated drinking water due to stagnation Risk of infectious diseases In accordance with VDI...

Page 36: ...he housing of the technical equipment 2 Remove the upper part of the housing of the technical equipment 3 Mount the connection hoses NOTE Mix up of connection hoses and insufficient tightening torque...

Page 37: ...717 The drain connection DN 50 as per DIN EN 1717 for small scale water softeners makes it easier to connect according to the DIN standard refer to chapter 3 6 NOTE Backing up of wastewater due to kin...

Page 38: ...n with a downward slope 5 Fasten the overflow hose 6 Make sure there is a free outlet to the drain If a water flow pressure of at least 3 0 bar is available the flushing water hose can be laid up to m...

Page 39: ...t f S NO max 230 V max 1 A 2 Voltage free contact Prog Out max 230 V max 1 A Use the following connection cables tor connection to the programmable input or voltage free output of the control unit Fle...

Page 40: ...t position is shown in a darker colour Values can only be changed if the corresponding dot is shown in green Use the or keys to navigate through the program Open menus with ENTER 6 1 1 Initial start u...

Page 41: ...pearance of the symbol Use the or keys to navigate through the program 1 Do not fill any water into the brine tank 2 Confirm with 3 Fill salt tablets into the brine tank refer to chapter 7 8 4 Confirm...

Page 42: ...Item Designation Item Designation 1 Shut off valve for raw water 2 Shut off valve for soft water 3 Sampling valve for raw water 4 Sampling valve for soft water 9 Open the raw water shut off valve at...

Page 43: ...ck the water hardness on exchanger 2 as described in chapter 7 7 18 Confirm with With these tests the function of the exchangers is checked The water sample must have a hardness of less than 1 dH 19 U...

Page 44: ...follows 1 Inform the owner user how the water softener works 2 Hand over all documents to the owner user for storage 3 Use the manual to brief the owner user and answer any questions 4 Inform the own...

Page 45: ...orrespond to the following regeneration steps from the bottom upwards Fill brine tank lowermost bar Salting Slow rinse Backwash Washing out highest bar Below the symbols the regeneration step is indic...

Page 46: ...Indicates in how many days the next maintenance is due 7 1 4 Information 4 Display Explanation Contact data Indication of contact data for instance of your installer name phone number email address En...

Page 47: ...Dutch Russian Spanish Chinese Change hardness unit dH factory setting f e ppm mol m Date time Set the time Current date Automatic switch over from DST to ST Configure Wi Fi Refer to chapter 4 8 Select...

Page 48: ...ctory setting 7 4 Select regeneration time Status level Menu level Settings Select regeneration time 1 Press ENTER 2 Use and to select the desired setting a Automatic factory setting b Fixed 3 Confirm...

Page 49: ...withdrawal point for cold water or the sampling valve A flow rate between 0 4 m h and 0 6 m h must be attained When taking a soft water sample the flow rate can be read in information level 2 1 Open a...

Page 50: ...l the colour changes to green If the colour changes to green the water hardness has been determined The number of drops corresponds to the degree of hardness in dH or f Example Test tube filled up to...

Page 51: ...soft water value 5 Confirm with ENTER 7 8 Refilling salt tablets The level of salt tablets in the brine tank must always be higher than the water level 1 Open the brine tank lid The sensor for the lo...

Page 52: ...ensures trouble free and hygienic operation At least once a year the water softener must be serviced by Gr nbeck s technical service authorised service company or by specialist installers trained by G...

Page 53: ...parallel operation when two blue symbols are displayed in information level 1 refer to chapter 7 1 8 3 Maintenance Some regular work is necessary in order to ensure proper functioning of the product i...

Page 54: ...water hardness to the setting in the control unit 11 Read off the water and flow pressure 12 Read off the residential water meter reading 13 Read off the regeneration counter Information 3 14 Read of...

Page 55: ...ervice interval if activated 35 Record data and work performed including repair work in the operation log and checklist 36 Hand over the water softener and the operation log to the owner user 8 4 Cons...

Page 56: ...sk of damaging the system if unsuitable wearing parts are used There is a risk of functional impairments malfunctions and loss of warranty Only use genuine wearing parts Wearing parts are listed below...

Page 57: ...ndy 9 1 Display messages 1 Acknowledge the malfunction or warning with ENTER 2 Observe the display 3 Compare the display message with the following table if the malfunction reoccurs 9 1 1 Warning mess...

Page 58: ...ncrease flow pressure to at least 2 0 bar Chlorine cell worn Brine filling orifice injector injector sieve or brine valve clogged Notify Gr nbeck s technical service authorised service company Check s...

Page 59: ...y Notify Gr nbeck s technical service authorised service company Check soft water meter Observe operation manual Soft water meter is not emitting pulses Connecting cable defective Water supply interru...

Page 60: ...company Connection hoses mixed up Observe the operation manual Soft water meter and regeneration meter provide pulses at the same time Connect the connection hoses correctly Water loss to the drain Ob...

Page 61: ...ting any pulses Notify Gr nbeck s technical service authorised service company Raw water hardness set too low Measure the raw water hardness refer to chapter 7 7 Check the value in the control unit re...

Page 62: ...oftening capacity has not yet been exhausted by that time This serves to avoid stagnation of water for hygienic reasons according to DIN EN 1717 Therefore your product must stay connected to the power...

Page 63: ...process 1 Close the shut off valve at the drinking water s point of entry inside the house 2 Open a water tap 3 Wait for a few seconds The pressure in the product and the pipe network is being relieve...

Page 64: ...ic components must not be disposed of as household waste Find out about local regulations on the separate collection of electrical and electronic products Use the collection points available to you fo...

Page 65: ...Height with open lid mm 1290 H Installation length without screw connection mm 190 I Installation length with screw connection mm 271 Operating weight approx kg 130 140 Shipping weight approx kg 41 46...

Page 66: ...per day in case of reduction in capacity 50 Filling volumes and consumption data MC32 MC38 Resin quantity l 2 x 5 2 x 7 5 Salt consumption per complete regeneration both exchangers kg 0 3 1 1 0 4 1 6...

Page 67: ...system which transmits pulses to a sensor by means of a magnet thereby allowing the water flow rate through the system to be measured Fully softened water Water with a residual hardness of 0 dH 0 f So...

Page 68: ...ss ranges The hardness ranges were classified according to the German Act on Detergents and Cleaning Agents published in 2007 Hardness range dH fH Soft 8 4 15 Medium 8 4 14 15 25 Hard 14 25 When dosin...

Page 69: ...c to DIN EN 1717 yes no Floor drain available yes no Safety device yes no Regeneration water lifting system yes no Make Dosing yes no Active agent Operating values Water pressure bar Reading of reside...

Page 70: ...e tank cleaned Brine valve level electrodes cleaned checked Maintenance work per exchanger Exchanger 1 OK Exchanger 2 OK Soft water meter checked for pulse output Code 005 Injectors and injector sieve...

Page 71: ...e tank cleaned Brine valve level electrodes cleaned checked Maintenance work per exchanger Exchanger 1 OK Exchanger 2 OK Soft water meter checked for pulse output Code 005 Injectors and injector sieve...

Page 72: ...e tank cleaned Brine valve level electrodes cleaned checked Maintenance work per exchanger Exchanger 1 OK Exchanger 2 OK Soft water meter checked for pulse output Code 005 Injectors and injector sieve...

Page 73: ...e tank cleaned Brine valve level electrodes cleaned checked Maintenance work per exchanger Exchanger 1 OK Exchanger 2 OK Soft water meter checked for pulse output Code 005 Injectors and injector sieve...

Page 74: ...Notes 74 80 Notes...

Page 75: ...Notes 75 80 Notes...

Page 76: ...Notes 76 80 Notes...

Page 77: ...e plate The aforementioned system also complies with the following directives and provisions EMC 2014 30 EU The following harmonised standards have been applied DIN EN 61000 6 2 2006 03 DIN EN 61000 6...

Page 78: ...8 52 53 54 Malfunction 14 18 21 24 31 32 48 57 58 59 Menu level 17 19 20 myGr nbeck app 14 24 25 27 O Operation 10 13 20 40 43 45 46 52 62 70 71 72 73 P Power mode 13 Pre alarm salt supply 14 R Raw wa...

Page 79: ......

Page 80: ...Gr nbeck Wasseraufbereitung GmbH Josef Gr nbeck Str 1 89420 Hoechstaedt Germany For more Information go to www gruenbeck com 49 9074 41 0 49 9074 41 100 info gruenbeck com www gruenbeck com...

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