Grunbeck softliQ:MC, Operating Manual

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Control unit
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4.9 Sending an email if there is a malfunction
The control unit of your softliQ water softener can notify you via email if there is a
malfunction. You can use an email service provided by Grünbeck or your own email account
for this purpose.
4.9.1 Using the e-mail service provided
If you would like to use the email service provided by Grünbeck, proceed as follows:
1. Go to www.gruenbeck.de/myaccount.
2. Follow the instructions.
» You will receive an email containing all necessary data.
The email will be sent by "noreply@prodreggb.de" and its subject is "Confirmation of user
agreement". You can search for it in your inbox. If you do not find the email in your inbox,
check your spam folder.
The email function can only be set up using the myGrünbeck app or the internal webpage.
4.9.2 Using your own email account
To configure the email sending function, you require the following data of your e-mail
account:
● Email address from which you are sending
● SMTP server
● Port
● Account
● Password
4.9.3 Configuring the email function
The following steps cannot be carried out unless there is an existing Wi-Fi connection as
described in chapter 4.8.
If you have concluded a maintenance contract, you can have an e-mail sent directly to your
specialist installer. Please discuss that with him/her.