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Chapter 12: Troubleshooting
www.gateway.com
Printer
Printer will not turn on
■
Make sure that the power cord is plugged into an AC power source.
■
Make sure that the electrical outlet is working by plugging a working
device, such as a lamp, into the outlet, then turning it on to test the outlet.
Printer is on but will not print
■
Make sure that the printer is online. Many printers have an online/offline
button that you may need to press.
■
If the printer you want to print to is not the default printer, make sure
that you have selected it in the printer setup.
To set a default printer:
1
Click
Start
, then click
Control Panel
. The
Control Panel
window opens.
If your Control Panel is in Category View, click
Printers and Other
Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The
Printers and Faxes
window opens.
3
Right-click the name of the printer you want to be the default
printer, then click
Set as Default Printer
.
■
Make sure that the cable between the printer and your computer is
connected securely to the correct port.
■
Check the port and cable for bent or broken pins.
■
Reinstall the printer driver. See the documentation that came with your
printer for instructions on installing the printer driver.
You see a “Printer queue is full” error message
■
Make sure that the printer is not set to work offline.
Summary of Contents for 310 AAFES
Page 1: ...Your Gateway Computer Customizing Troubleshooting user sguide...
Page 2: ......
Page 8: ...vi...
Page 20: ...12 Chapter 1 Checking Out Your Gateway Computer www gateway com...
Page 32: ...24 Chapter 2 Getting Started www gateway com...
Page 64: ...56 Chapter 4 Windows Basics www gateway com...
Page 74: ...66 Chapter 5 Using the Internet www gateway com...
Page 110: ...102 Chapter 6 Using Multimedia www gateway com...
Page 130: ...122 Chapter 7 Customizing Your Computer www gateway com...
Page 171: ...163 Opening the case www gateway com 4 Remove the two thumbscrews from the side panel cover...
Page 220: ...212 Chapter 12 Troubleshooting www gateway com...
Page 230: ...222 Appendix A www gateway com...
Page 242: ...234...
Page 243: ......
Page 244: ...NSK DWL DT310 USR GDE R1 07 03...