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FLIR DNR516, Instruction Manual

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FLIR DNR516 Instruction Manual Download Page 120

Using FLIR Cloud™ Client for PC or Mac

17

•

Video Loss

: Select or preview the sound that will play for video loss alarms.

•

Disk Full

: Select or preview the sound that will play for disk full alarms.

•

Disk Error

: Select or preview the sound that will play for disk errors.

•

External

: Select or preview the sound that will play for external alarms (triggered by

sensor devices, which may not be supported on all systems).

•

E-map flashes when alarm occurs

: If the camera has alarms enabled and is added

to an e-map, a

appears on the e-map when an event occurs.

Note

Click

Save

to save changes.

17.15.4

Version

The Version menu shows you which version of the client software you are using. It is rec-
ommended to always run the latest version of the software from

www.flirsecurity.com/pro

.

#LX400023; r. 1.0/17332/17359; en-US

110

Summary of Contents for DNR516

Page 1: ...Instruction Manual DNR500 SERIES...

Page 2: ......

Page 3: ...Instruction Manual DNR500 SERIES LX400023 r 1 0 17332 17359 en US iii...

Page 4: ...R SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage withi...

Page 5: ...ameras to the Local Area Network LAN 13 7 Mouse Control 16 8 Remote Control 17 8 1 Setting the Remote Control Address 18 9 Using the System 19 9 1 On Screen Display 19 9 2 Using the Quick Menu 20 9 3...

Page 6: ...ring Snapshot Recording Settings 47 15 1 9 Creating Custom Channel Names 48 15 2 Info 49 15 2 1 HDD Info 49 15 2 2 Record Info 49 15 2 3 Version 50 15 2 4 Event Info 50 15 2 5 Online Users 51 15 2 6 L...

Page 7: ...System to Your Router 80 16 3 Step 2 of 3 Obtain the system s Device ID 81 16 4 Step 3 of 3 Connect to the System Over the Internet 81 17 Using FLIR Cloud Client for PC or Mac 85 17 1 Home Page 85 17...

Page 8: ...2 10 Using the E Map 135 18 2 11 Using the Device Manager 137 18 2 12 Adding Devices Using an IP or DDNS Address Advanced 137 18 3 Android 140 18 3 1 Prerequisites 140 18 3 2 Connecting to your Syste...

Page 9: ...s 171 22 2 1 Presets 172 22 2 2 Tours 172 22 2 3 Pattern 173 22 2 4 Auto Scan 173 23 Connecting An External Monitor DNR500 Series 175 24 DNR500 Series Hard Drive Installation 176 24 1 Installing a Har...

Page 10: ......

Page 11: ...internal battery that will keep the product running in the event of a power outage CAUTION Maintain electrical safety Power line operated equipment or accessories connected to this product should bea...

Page 12: ...the UL listing mark or CSA certification mark 10 Ventilation Slots and openings in the case are provided for ventilation to ensure reli able operation of the product and to protect it from overheatin...

Page 13: ...cates a need for service 3 Replacement Parts When replacement parts are required have the service techni cian verify that the replacements used have the same safety characteristics as the orig inal pa...

Page 14: ...era Dual streaming H 264 MJPEG Pentaplex operation simultaneous View Record Playback Backup Remote Monitoring ONVIF 2 3 conformance ensures compatibility with popular industry IP cameras Supports up t...

Page 15: ...n USB mouse Ethernet cable Rack mount brackets and screws Quick start guides software CD Hard drive size number of channels and camera configuration may vary by model Please refer to your package for...

Page 16: ...se playback REC Press to open manual recording controls Pause Play In live view press to enter playback mode Press to play pause playback Next Press to skip to next video Press and then press two numb...

Page 17: ...icators IR receiver for the remote control Keep the IR re ceiver clear from obstructions LED Indicators STATUS Glows to indicate CPU is in normal state ACT Flashes when remote control is used POWER Gl...

Page 18: ...ord audio from the input e g microphone connected to the MIC IN port 6 HDMI Connect to an HDMI monitor or TV not included to view the system interface 7 USB port s Connect a USB mouse included or USB...

Page 19: ...to PoE ports Option 2 Connect Cameras to Local Network You can also connect your IP cameras to your local network for flexible installations For details see 6 11 Connecting Cameras to the Local Area N...

Page 20: ...power outlet or surge protector Then turn the power switch to l to power on the NVR At startup the system performs a basic system check and runs an initial loading sequence After a few moments the sys...

Page 21: ...System Password Port Numbers CAUTION By default the system user name is admin and the password is 000000 It is essential that you create your own password For details see 14 Managing Passwords and Us...

Page 22: ...en a window that displays vital system information Right click to open the Quick Menu and click Info Enter the system user name default admin and password default 000000 OR Press the ENTER button on t...

Page 23: ...r the LAN Note For a list of 3rd party IP cameras supported please visit www flirsecurity com pro Camera and NVR images in this section are used for illustration only Step 1 of 2 Option A Connecting c...

Page 24: ...dapters for your cameras 2 Connect the camera to your router using a CAT5e or higher Ethernet cable Step 2 of 2 Add the cameras to your NVR 1 Right click and select Device Search 2 Log in using the ad...

Page 25: ...is red click and update the info for your IP camera Click OK to save changes 6 Click OK to save changes Note You can also add a camera to a specific channel by hovering the mouse over an empty channe...

Page 26: ...n live view while in a split screen display mode double click an individual channel to view it in full screen Double click again to return to the split screen display mode While navigating menus click...

Page 27: ...to return to live view 4 Directional keys Enter Press once to open the System Information screen press twice to open the Navigation Bar Press to confirm menu selections Press to move the menu cursor P...

Page 28: ...emote control address 1 Right click and click Main Menu Enter the system user name default admin and password default 000000 2 Click General General 3 Under Device No enter the address number you woul...

Page 29: ...Screen Display The system shows the following for all display views 1 Display area Double click on a channel to view in full screen double click again to return to split screen Right click to open th...

Page 30: ...ck the icon to pause sequence mode on the channel that is currently shown icon changes to Click again to resume sequence mode Right click and select Sequence to return to normal viewing mode Search Se...

Page 31: ...levels for the camera Select Schedule for the camera to automatically adjust the white balance Select Sunny or Night to use preset white balance levels Select Customized to manually set blue and red...

Page 32: ...4 12 HDD Manager Manage hard drives connected to the system See 15 3 19 Formatting the Hard Drive page 68 13 USB Manager Click to access options for connected USB thumb drives not included You can bac...

Page 33: ...Right click to zoom out and select a new zoom area Click to disable digital zoom Note that the channel will remain at the same zoom level until you right click inside it 9 5 3 Using Real time Backup R...

Page 34: ...the admin account default user name is admin and password is 000000 3 Adjust the zoom and focus using the following options Use the sliders to adjust the Zoom or Focus settings for the camera Note Ho...

Page 35: ...ylight Savings Time updates Note You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region Under DST Type select Day of Week to set the sta...

Page 36: ...he Main Stream records high quality video to your system s hard drive The Sub Stream records lower resolution video for efficient streaming to devices over the Internet Sub Stream recording must be en...

Page 37: ...Stream for this channel 4 Under Snapshot select Enable to enable snapshot recording on each channel Or select Disable to disable snapshot recording 5 Click OK to save changes 11 4 Configuring Hard Dri...

Page 38: ...ault admin and password default 000000 3 Configure the following 3 1 Use the calendar on the right to select the day to playback 3 2 Use the drop down menus to select the channels you would like to pl...

Page 39: ...ide recording types 9 Speed up 10 Slow 11 Previous next frame 12 Play backward 13 Stop 14 Play 12 3 Playing Back from a USB Drive If you have video files saved to a USB thumb drive not included or ext...

Page 40: ...12 4 Click From ReadWrite Hdd and select From IO Device Click Browse to open the USB drive and manually select the video file 5 Double click the video file you would like to open LX400023 r 1 0 17332...

Page 41: ...d to format your USB thumb drive not included before using it with the system CAUTION Formatting the USB device will permanently erase all data To format a USB device 1 Insert a USB thumb drive not in...

Page 42: ...yer free down load from www videolan org on PC or Mac Note VLC Media Player is a free software available from www videolan org VLC Media Player is not supported by FLIR Start Time End Time Select the...

Page 43: ...ck the files you would like to backup 5 3 Click Backup Then click Start Wait for the backup to complete before removing the USB thumb drive 13 4 Viewing Backup Files To playback dav backup video files...

Page 44: ...to begin playback OR Click to open a back up video file in another location 3 Use the Player controls to control playback or select other files for playback Video Player Controls 1 File List Double cl...

Page 45: ...sequence Synchronize playback times Play pause playback Stop playback Previous frame Next frame Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video files 7 Digital Z...

Page 46: ...p Files on Mac A Video Player for Mac is available from www flirsecurity com pro To view backup video files using the Player on Mac 1 Download Video Player for Mac from www flirsecurity com pro 2 Doub...

Page 47: ...to begin playback OR Click to open a back up video file in another location 5 Use the Player controls to control playback or select other files for playback Video Player Controls 1 File List Double cl...

Page 48: ...player to repeat the same file or play the next file Play pause playback Stop playback Previous file Next file Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video fi...

Page 49: ...system By de fault the system password is enabled 14 1 Changing Passwords You can change the system password of the admin and user accounts from the Users menu To modify an account password 1 From Li...

Page 50: ...heck the permissions you would like the user account to have Under the System tab select the menus the user account may access Under the Play back tab select which channels the user account may access...

Page 51: ...ser Accounts in the user group are normal users They have limited access to system menus 14 6 Adding Groups 1 From Live View right click and then select Main Menu 2 If prompted enter the system user n...

Page 52: ...ld like to modify 2 Update the group s details as needed and then click OK to save changes 14 8 Deleting Groups 1 In the Account menu click next to the user account you would like to delete 2 Click OK...

Page 53: ...INFO View system information 5 SETTING Configure general system schedule network recording display and mo tion settings Restore system to factory defaults 6 SHUTDOWN Logout restart or shutdown the sys...

Page 54: ...elect Remote Device Firmware 15 1 4 Upgrading Camera Firmware You can update the firmware for select FLIR IP camera models through the NVR Firmware upgrades provide enhanced functionality for the came...

Page 55: ...restart during the firmware update process 15 1 5 Recording The Recording menu allows you to set recording parameters for your cameras such as the resolution and frame rate 15 1 6 Configuring Recordin...

Page 56: ...e Rate FPS Select the frame rate in Frames Per Second FPS that each stream will record at A higher frame rate provides a smoother picture but requires more storage and bandwidth Bit Rate Type Select C...

Page 57: ...the Search menu or can be attached to email alerts and push notifications The Snapshot tab in the Recording menu controls the quality and re cording parameters for each camera Note In order to enable...

Page 58: ...ee 15 3 8 Configuring Mo tion Detection page 58 Image Size The image size is the same as the Main Stream resolution of the camera Image Quality Select the snapshot image quality between 1 lowest and 6...

Page 59: ...on 15 2 1 HDD Info The HDD Info sub menu shows information related to the hard drives installed in the sys tem including capacity status and type To access the HDD Info menu From the Main Menu click a...

Page 60: ...display of system alarms Activated alarms are high lighted in white Additional info such as channels that are currently detecting motion is shown The following alarms are shown in the Alarm Status men...

Page 61: ...era is offline To access the Event Info menu From the Main Menu click and then select Event 15 2 5 Online Users The Online Users menu shows a list of users connected to the system using computers or m...

Page 62: ...ne if your system can connect to it To access Test From the Main Menu click and then select Network Test 15 2 8 BPS The BPS sub menu shows the bitrates of connected cameras the bitrate is the amount o...

Page 63: ...d then select Log 2 Under Type select the log type to search for 3 Under Start Time and End Time select the start and end time for your search 4 Click Search 5 Optional Click Backup to export logs to...

Page 64: ...m to factory defaults 15 3 1 Network The Network menu allows you to configure network parameters for your system Note The WiFi menu is not supported 15 3 2 Selecting DHCP or Static IP Address TCP IP T...

Page 65: ...y DNS server Alternate DNS Enter the address of your secondary DNS server 3 Click OK to save changes 15 3 3 Configuring System Ports Connection The Connection menu allows you to configure ports used b...

Page 66: ...your received in the email after registering for DDNS 5 Under User ID enter your DDNS User Name 6 Under Password enter your DDNS Device password 7 Click OK to save your settings Note Please allow 10...

Page 67: ...you would to receive attachments For details see 15 3 8 Configuring Motion Detection page 58 Encrypt Type Select SSL or TLS if your server uses encryption Select None if your server does not use encr...

Page 68: ...on Motion Detection events allow the system to mark footage that has motion This allows you to quickly locate relevant footage through Search You can also configure system re sponses to motion detecti...

Page 69: ...ended to select a Threshold between 10 50 Right click when finished Note It is recommended to have a second person walk in front of the camera to test different Sensitivity and Threshold settings to d...

Page 70: ...g Email Alerts page 56 Channels Select the channels that will record when motion is detected on the se lected channel PTZ Activation Check to enable PTZ actions when motion is detected PTZ cam era req...

Page 71: ...urrently selected channel PTZ Activation Check to enable PTZ actions when video loss occurs PTZ camera required not included Click Setup to select which PTZ actions will be taken by each camera Post_R...

Page 72: ...m output device will activate after the selected device is triggered Show Message Check to enable an on screen pop up when the selected device is triggered Alarm Upload Check to enable the system to u...

Page 73: ...notify you if an issue is detected with the hard drive To configure hard drive warnings 1 From the Main Menu click and then click Event Warning HDD 2 Under Event Type select the hard drive event you w...

Page 74: ...nt Warning Network 2 Under Event Type select the event type you would like to configure Net Disconnection The system has lost connection to the network IP Conflict More than one device on your network...

Page 75: ...heck Continuous or MD motion detection to select the recording type you would like to configure Click and drag on each day to customize the recording schedule The schedule is set up as a grid which ea...

Page 76: ...er PreRecord select the duration for pre recording 4 Click OK to save settings 15 3 17 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras To set up the s...

Page 77: ...an also click the boxes next to individual days to link them to each other If the recording schedule is linked changes made to one of the days will apply to every day that is linked Click to disable a...

Page 78: ...e Note You cannot delete holidays but you can disable them by selecting Stop under the Status drop down and then click Apply 15 3 19 Formatting the Hard Drive The HDD Manager menu allows you to format...

Page 79: ...e 1 From the Main Menu click and then click Storage HDD Manager 2 Click the hard drive you would like to configure 3 Under Type select Read write HDD Read only HDD or Mirror HDD 4 Click OK to save cha...

Page 80: ...hard drive as a backup hard drive Click OK to confirm 6 Click OK again The system will format the hard drive and restart 15 3 22 Setting up Hard Drive Mirroring Advanced A mirror hard drive can be us...

Page 81: ...etails on installing hard drives see 24 DNR500 Series Hard Drive Installation page 176 To set up hard drive mirroring 1 From the Main Menu click and then click Storage HDD Manager 2 Click the Type dro...

Page 82: ...ife of the hard drives Note Two hard drives must be installed in the system to use hard drive groups and both hard drives must be formatted as Read write hard drives For details on installing hard dri...

Page 83: ...ck the Sub Stream tab For each channel select the hard drive group you would like to record the sub stream reduced quality video and then click Apply 7 Click the Picture tab For each channel select th...

Page 84: ...stored on the system For example if this is set to 30 minutes the system will create a new video file for each 30 minutes of continuous recording Instant Playback Select the amount of time in minutes...

Page 85: ...Display Check to show the time on the monitor Channel Display Check to show the channel names on the monitor Image Enhance Check for the system to digitally improve the video quality on the live disp...

Page 86: ...on 1 Insert a USB thumb drive not included with a saved system configuration into one of the USB ports 2 From the Main Menu click and then click Setting Config Backup 3 Under Device Name select the US...

Page 87: ...rades if it is connected to the Internet The system also supports firmware upgrades from a USB thumb drive not included To upgrade firmware from a USB drive 1 Download the firmware upgrade from www fl...

Page 88: ...he Main Menu 15 6 Select the firmware file on the USB drive and click Start WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM WARE INSTALLATION LX400023 r 1 0 17332 17359 e...

Page 89: ...cess the Shutdown menu 1 From live view right click and select Main Menu 2 Enter the system User Name default admin and Password default 000000 and click OK 3 Click Shutdown 4 Select one of the follow...

Page 90: ...www flirsecurity com pro 16 1 System Requirements Your system must meet the system requirements below Description Requirement CPU Core 2 Duo 3 0GHz Operating System Windows 8 7 Vista Mac OSX 10 7 and...

Page 91: ...to connect to the system over the Internet Note Make sure to upgrade your system to the latest firmware version You must have the latest firmware and client software to connect to the system over the...

Page 92: ...tem Over the Internet on PC or Mac 16 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device LX400023 r 1 0...

Page 93: ...ient Port Enter the Client Port default 35000 5 4 User Name Enter the system User Name default admin 5 5 Password Enter the system Password default 000000 6 Click Add If this is the first time you are...

Page 94: ...PC or Mac 16 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Internet to view and playback video on you...

Page 95: ...a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab 17 2 Live View The Live View tab is where you can view live video from connected...

Page 96: ...supported 1 6 Instant playback Plays back the most recently recorded video from the camera By default it will play back the last 5 minutes of recorded video from the camera 1 7 Digital zoom Click to...

Page 97: ...the display area 9 Devices Shows a list of groups cameras and systems connected to the client Drag items to the display area to open live video Right click to view additional options 17 2 2 Opening Li...

Page 98: ...olling PTZ Cameras If you have PTZ cameras not included you can control them using the client Note You must ensure the PTZ camera is properly connected to your system and your system is configured to...

Page 99: ...ode Then click and drag in the video area to zoom in the camera on an area 3 Zoom Click to zoom the camera in and out 4 Focus Click to increase decrease the focus 5 Iris Click to increase decrease the...

Page 100: ...preset 1 Select the preset number from the list or click to go to the currently selected preset 17 3 2 PTZ Tours Tours will cycle through a set of presets To configure a PTZ tour 1 Click to open the...

Page 101: ...to save changes To run a PTZ tour 1 Select the tour number and click 17 3 3 PTZ Pattern Patterns automatically cycle the camera between two positions To create a pattern 1 Click to open the Advanced c...

Page 102: ...n and click 3 Move the camera to the desired right position and click To run scan mode 1 Click 17 3 5 PTZ Pan Pan makes the camera continuously pan 360 To run Pan mode 1 Click to open the Advanced con...

Page 103: ...system must support alarm devices not included to use this feature 3 Under Stream select Main Stream to search for Main Stream recordings high qual ity or Sub Stream to search for Sub Stream recording...

Page 104: ...ime 5 Pause play 6 Stop 7 Frame by frame Click to advance the video by a single frame 8 Playback speed Use the slider to adjust the playback speed 9 Mute 10 Volume 11 Split screen Select split screen...

Page 105: ...n 17 4 Playback page 92 2 Click to start a video clip at the current playback time Click to stop the video clip 3 Configure the following save options Path Use the default save folder or click Browse...

Page 106: ...rred and which systems and channels triggered them 3 Alarm Process You can close alarms by selecting one of the options and clicking OK 4 Options Check to enable the following Display Link Video Open...

Page 107: ...ce Log to view logs from connected systems 2 Configure the following Start Time End Time Select the start and end times to search for logs Log Type Select the type of logs to search for Device Name Se...

Page 108: ...g Name Enter a name for your e map of your choice Picture Click File and then select a png bmp or jpg image on your computer to use as the e map Describe optional Enter a text description of the e map...

Page 109: ...e them on the map To open cameras from the e map 1 Click View 2 Double click cameras on the map to open live video 17 10 Devices The Devices menu is where you can manage systems connected to the clien...

Page 110: ...Delete the selected system 7 Import Import a list of systems from a saved xml file 8 Export Export a list of currently connected systems to an xml file This is useful if you need to re install the sof...

Page 111: ...you to configure alarms for the client software The client software will alert you by popping up live video and playing sound alerts Note Alarm upload must be enabled on the system in order for it to...

Page 112: ...ct the alarm type that will trigger an alarm For example you can select Motion Detect for the alarm to be triggered by motion Select the systems or channels you would like to trigger an alarm Continui...

Page 113: ...live video from the selected channel like the one below Record Record video from the selected channel Note PC Users You may need to run the client software as admin to record Preset If you select a P...

Page 114: ...Click to edit alarm settings 17 13 Tour Task The Tour Task menu is where you can set up custom views for the system You can also set up tours which sets the client to automatically cycle through view...

Page 115: ...Account menu is where you can set up user accounts and passwords for the client software To simplify management you can group user accounts according to role A role determines the permissions an indiv...

Page 116: ...rks Optional Enter a text description of the user account User Rights Check the permissions that will apply to the user account If you click on LiveView Playback and PTZ you can select which channels...

Page 117: ...re assigned to To create a role 1 Click the Role tab 2 Click Add 3 Configure the following settings for the role Role Name Enter a name for the role Remarks Optional Enter a text description of the ro...

Page 118: ...work connection Resume Live View State Check for the client to resume live view when it starts up The live view will open to the last view that you had open Auto login application Check for the client...

Page 119: ...able snapshot or video recording 17 15 3 Alarm Prompt The Alarm Prompt menu allows you to configure audio alerts The client will play audio alerts when events occur You can replace the default sounds...

Page 120: ...hat will play for external alarms triggered by sensor devices which may not be supported on all systems E map flashes when alarm occurs If the camera has alarms enabled and is added to an e map a appe...

Page 121: ...o upgrade your system to the latest firmware version You must have the latest firmware and mobile apps to connect to the system over the Internet Note For the latest list of supported apps and devices...

Page 122: ...ent Port Enter the Client Port default 35000 4 4 User Name Enter the system s User Name default admin 4 5 Password Enter the system s Password default 000000 5 Tap Start Live Preview You will be promp...

Page 123: ...2 PTZ Controls Open close PTZ controls PTZ camera required not included 6 3 Streaming Quality Open close streaming quality panel 6 4 Not supported 6 5 Not supported 6 6 Not supported 6 7 Not supporte...

Page 124: ...as Use EPTZ mode to activate digital zoom mode on non PTZ cameras 6 Goto preset Tap to access preset controls Then use the sliders to select a preset and then tap the checkmark to goto the preset Note...

Page 125: ...napshots and video files are saved to the Photos app Video files are saved to MP4 format 18 1 6 Using Playback Mode on iPhone You can access recorded video on your system using your iPhone Note You mu...

Page 126: ...Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Time Range Tap to change the rang...

Page 127: ...Apps 18 Note Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would l...

Page 128: ...shows a list of events that were sent to your device via push notifications Note You must configure push notifications before you can use the Event List To access the Event List Tap to access the Men...

Page 129: ...then tap Favorites 2 Tap a group to configure an existing group Note Tap to create a new group and then enter a name for the new group 3 To add cameras to the group tap 4 Select the cameras you would...

Page 130: ...ap E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 Tap to ac...

Page 131: ...ect a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To open cameras from an E Map 1 Tap in Live View...

Page 132: ...Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the system in Device Manager Tap 2 Edit the connectio...

Page 133: ...upport FLIR Cloud Prerequisites The device you are connecting to must be connected to the Internet You must port forward the HTTP Port default 80 and Client port 35000 on your router to the device s l...

Page 134: ...4 Client Port Enter the Client Port default 35000 2 5 User Name Enter the system s User Name default admin 2 6 Password Enter the system s Password default 000000 3 Tap Start Live Preview You will be...

Page 135: ...st list of supported apps and devices visit www flirsecurity com pro Note The first time it opens the app will ask for permission to send push notifications and to access Photos It will only send noti...

Page 136: ...35000 6 4 User Name Enter the system s User Name default admin 6 5 Password Enter the system s Password default 000000 6 6 Channel Amount Enter the number of channels your system has 7 Tap Start Live...

Page 137: ...snapshot from the currently selected channel Note You can view or share snapshots using the Photos app 6 Change display view 7 Not supported 8 Manual record Tap to start stop manual recording from th...

Page 138: ...s Tap to adjust the focus 5 Iris Tap to adjust the iris 6 PTZ EPTZ Tap to switch between PTZ and EPTZ mode Use PTZ mode to control PTZ cameras Use EPTZ mode to activate digital zoom mode on non PTZ ca...

Page 139: ...Mode 1 From Live View tap then 2 In Portrait Mode Tap select the start time and end time for your search and select the camera you would like to playback OR In Landscape Mode Select the start time and...

Page 140: ...ntly selected camera 7 Change display view 8 Menu 9 Next file 10 Time range Tap to change the range of time shown in the time bar 11 Time Bar Tap inside the bar to fast forward or rewind Note Playback...

Page 141: ...d like to delete and tap 18 2 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion Once you have...

Page 142: ...18 Note Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 From live view tap then 2 Tap Push Config 3 Tap the slider for the system you wou...

Page 143: ...re to attach a still image of the camera that detected motion 6 Tap OK to save change Whenever the selected cameras detect motion you will re ceive a notification 18 2 8 Using the Event List The Event...

Page 144: ...ra To create favorites 1 In Live View tap to save the cameras that are currently open as a favorite 2 Enter a name for the favorite and tap OK To open favorites in Live View In Live View slide the dia...

Page 145: ...s you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 From live view tap then...

Page 146: ...Add Camera Tap to select cameras to add to your E Map Then drag the camera to place it on the E Map 4 3 Delete E Map 5 When you are finished editing the E Map tap Save and enter a name for the E Map...

Page 147: ...Yes to confirm To modify a system 1 Tap a system to select 2 Tap the system again to open the edit screen 3 Update the connection details as needed and then tap Save 18 2 12 Adding Devices Using an I...

Page 148: ...connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on port forwarding and DDNS visit www flirsecurity com pro To add a device using...

Page 149: ...Client Port Enter the Client Port default 35000 6 5 User Name Enter the system s User Name default admin 6 6 Password Enter the system s Password default 000000 6 7 Channel Amount Enter the number of...

Page 150: ...e sure to upgrade your system to the latest firmware version You must have the latest firmware and mobile apps to connect to the system over the Internet Note For the latest list of supported apps and...

Page 151: ...ent Port Enter the Client Port default 35000 4 4 User Name Enter the system s User Name default admin 4 5 Password Enter the system s Password default 000000 5 Tap Start Live Preview You will be promp...

Page 152: ...2 PTZ Controls Open close PTZ controls PTZ camera required not included 6 3 Streaming Quality Open close streaming quality panel 6 4 Not supported 6 5 Not supported 6 6 Not supported 6 7 Not supporte...

Page 153: ...as Use EPTZ mode to activate digital zoom mode on non PTZ cameras 6 Goto preset Tap to access preset controls Then use the sliders to select a preset and then tap the checkmark to goto the preset Note...

Page 154: ...onnecting your Android device to a computer using a USB cable 18 3 6 Using Playback Mode on Android You can access recorded video on your system using your Android Note You must enable Sub Stream Reco...

Page 155: ...Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Time Range Tap to change the rang...

Page 156: ...Apps 18 Note Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would l...

Page 157: ...ts that were sent to your device via push notifications Note You must configure push notifications before you can use the Event List To access the Event List Tap to access the Menu and then tap Event...

Page 158: ...a name for the new group 3 To add cameras to the group tap 4 Select the cameras you would like to add to the group Tap to save changes Note To delete cameras that have been added to the group select...

Page 159: ...ap E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 Tap to ac...

Page 160: ...ect a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To open cameras from an E Map 1 Tap in Live View...

Page 161: ...Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the system in Device Manager Tap 2 Edit the connectio...

Page 162: ...rt FLIR Cloud Prerequisites The device you are connecting to must be connected to the Internet You must port forward the HTTP Port default 80 and Client port default 35000 on your router to the device...

Page 163: ...4 Client Port Enter the Client Port default 35000 2 5 User Name Enter the system s User Name default admin 2 6 Password Enter the system s Password default 000000 3 Tap Start Live Preview You will be...

Page 164: ...ing Internet Explorer 1 Open Internet Explorer It is recommended to select Run as Administrator when opening Internet Explorer to ensure full functionality 2 In the address bar enter your system s IP...

Page 165: ...s Double click cameras to open in live view 2 Camera Controls 2 1 Digital zoom Click and drag to select the zoom area 2 2 Manual record 2 3 Snapshot 2 4 Mute unmute 2 5 Close Note Manual Recordings ar...

Page 166: ...rs to adjust the brightness contrast saturation and hue for the selected camera 19 1 2 Using Search Mode in IE Playback You can access recorded video from your NVR using the Internet Explorer client T...

Page 167: ...on are using VLC Media Player VLC Media Player is a free software provided at www videolan org FLIR cannot provide support for VLC Media Player or any other 3rd party software Please contact the softw...

Page 168: ...lt 554 of the NVR channelNo The number of the channel you would like to stream from typeNo Enter 1 for the Sub Stream of the camera or 0 for the Main Stream It is recommended to use the Sub Stream if...

Page 169: ...ded to confirm connectivity over a local network before set ting up your system for DDNS connectivity Note To complete the steps below your computer must be on the same network as your system 21 1 1 S...

Page 170: ...a PC or Mac To connect using the system s local IP address 1 Download and install the client software PC Users Download and install the Client Software for PC from www flirsecurity com pro Mac Users D...

Page 171: ...he password for your system default 000000 and click OK 6 If this is the first time you are connecting you will be prompted to change the system password 7 Enter a new 6 character password and click O...

Page 172: ...your DDNS address in the client software 21 2 1 Step 1 of 4 Port Forwarding You must port forward the HTTP port default 80 and Client port default 35000 on your router to your system s IP address befo...

Page 173: ...21 2 2 Step 2 of 4 Create a DDNS Account To setup your free FLIR DDNS account 1 In your browser go to http ddns myddns flir com and click Create Account 2 Complete the Account Information fields with...

Page 174: ...S connection i e your name your com pany or business name or anything of your choice 4 Click Create New Account 5 Your account information will be sent to you at the email Address you used in Step 2 Y...

Page 175: ...of 4 Connect to the System s DDNS Address Note Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before at tempting to connect To connect using the system s DDNS add...

Page 176: ...Setup Advanced 21 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device LX400023 r 1 0 17332 17359 en US...

Page 177: ...n you registered for DDNS followed by myddns flir com Note For example if your Domain Name URL Request is tomsmith enter tomsmith myddns flir com 5 4 Client Port Enter the Client Port default 35000 5...

Page 178: ...ill be used to con nect to your system from now on 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Inte...

Page 179: ...e 13 for details 2 Right click and click Main Menu Enter the system user name default admin and password default 000000 if prompted 3 Click Setting Pan Tilt Zoom 4 Under Channel select the channel you...

Page 180: ...PTZ Type select Local This allows the system to control the PTZ functions over RS485 Configure the following RS485 connection parameters for your camera Protocol Address Baud Rate Data Bit Stop Bit P...

Page 181: ...heel to zoom in and out Right click to exit and return to normal PTZ controls 3 Zoom Focus Iris Click to adjust the zoom focus and iris 4 Advanced controls Click to open advanced PTZ controls 5 Speed...

Page 182: ...uto scan Click to run the selected autoscan 11 Aux Click to open the aux menu where you can set up Presets Tours Patterns and Auto Scans 22 2 1 Presets Presets will save a camera position for quick re...

Page 183: ...ns automatically cycle the camera between two positions To create a pattern 1 Click to open the aux menu 2 Click the Pattern tab 3 Under Pattern enter the pattern you would like to configure 4 Move th...

Page 184: ...Camera DNR500 Series 22 3 Move the camera into the desired left position and click Left 4 Move the camera into the desired right position and click Right To run an auto scan Click LX400023 r 1 0 17332...

Page 185: ...ing An External Monitor DNR500 Series 23 A BNC output is available to connect the NVR to an external monitor or TV The BNC out put shows a duplication of the live display LX400023 r 1 0 17332 17359 en...

Page 186: ...nstalling the hard drive To install the hard drive 1 Power off the system and unplug all cabling from the system 2 Remove the top panel screws 2x Slide the top panel back and then lift to remove it fr...

Page 187: ...tallation you must format the hard drive in order to use it with the system See 24 3 Format ting Hard Drives page 178 24 2 Removing the Hard Drive CAUTION Make sure that the system is OFF and ALL powe...

Page 188: ...ket screws 4x Replace the top cover and top cover screws 2x Note After installation you must format the hard drive in order to use it with the system See 24 3 Format ting Hard Drives page 178 24 3 For...

Page 189: ...enu click and then click Storage HDD Manager 2 Select the hard dive you would like to format and then click Format Click OK to confirm 3 Click OK to save changes The system will restart to complete th...

Page 190: ...sing the bar and connecting the power directly to the wall outlet Confirm that there is power at the outlet Connect the power cable to another outlet Test the outlet with anoth er device such as a lam...

Page 191: ...Reconnect the power cable to the DC 12V port on the rear panel There is no picture on se lected channels camera picture is not being displayed Camera cables are loose or have become disconnected Check...

Page 192: ...5 supports Pelco D and Pelco P 26 3 Display Display Split 16 32 ch 1 4 8 9 16 Live Display Speed 16 32 ch 480FPS NTSC 400FPS PAL OSD Camera Title Time Camera Lock Motion Detec tion Recording Status Sy...

Page 193: ...a required 26 6 Storage Archive Storage 16 32 ch Up to 4 HDD s SATA Internal Up to 4 HDD External using 1x eSATA Port Maximum Capacity 16 32 ch Up to 4x4TB Internal up to 4x4TB Ex ternal eSATA Backup...

Page 194: ...m x 410mm x 70mm 17 3 x 16 1 x 2 8 1 5U Operating Temperature 14 131 F 10 55 C Humidity 10 90 RH 26 9 Recording Resolution Pixels Speed FPS Frames per second Model FPS 720P 1280x720 1080P 1920x1080 3M...

Page 195: ...otice from time to time 27 1 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are de...

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Page 198: ...egistered trademarks or trademarks of FLIR Systems and or its subsidiaries All other trademarks trade names or company names referenced herein are used for identification only and are the property of...

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