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Problem
Possible Cause
Solution
Vehicle does not run
Undercharged battery
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the charger connector
is plugged into the battery, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working
There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact Power Wheels
®
Consumer Relations.
Tripped thermal fuse
Each Power Wheels
®
6 volt battery has a built-in thermal
fuse. A thermal fuse may “trip” and shut down operation of
the vehicle if the vehicle is overloaded or the driving condi
tions too severe. The fuse will automatically reset itself after
approximately 25 seconds, allowing the vehicle to resume
normal operation. To avoid repeated automatic shutdowns,
do not overload the vehicle by exceeding the 22.7 kg (50 lb)
maximum weight capacity or by towing anything behind the
vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still
being supplied to the motors. If a thermal fuse continually
trips, contact Power Wheels
®
Consumer Relations.
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor
harness connector is plugged into the battery and that
there are no loose wires around the motors.
Dead battery
If your battery is old or if you have not followed Battery
Care instructions, your battery may be dead. If you are
unsure whether or not the battery is dead, contact
Power Wheels
®
Consumer Relations.
Electrical switch damage
The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose dirt,
sand or gravel. Contact Power Wheels
®
Consumer Relations.
Motor damage
Contact Power Wheels
®
Consumer Relations.
Vehicle was running but
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor
suddenly stopped
harness connector is plugged into the battery, and that there
are no loose wires around the motors
.
Tripped thermal fuse
Each Power Wheels
®
6 volt battery has a built-in thermal
fuse. A thermal fuse may “trip” and shut down operation of
the vehicle if the vehicle is overloaded or the driving condi
tions too severe. The fuse will automatically reset itself after
approximately 25 seconds, allowing the vehicle to resume
normal operation. To avoid repeated automatic shutdowns,
do not overload the vehicle by exceeding the 22.7 kg (50 lb)
maximum weight capacity or by towing anything behind the
vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still
being supplied to the motors. If a thermal fuse continually
trips, contact Power Wheels
®
Consumer Relations.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, by exceeding the 22.7 kg
(50 lbs) maximum weight capacity, or by towing objects
behind the vehicle.
Driving conditions are too stressful
Use only on generally level ground. Extreme temperatures
can also affect run time.
e
Problems and Solutions Guide
IMPORTANT!
If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem,
please contact Power Wheels
®
Consumer Relations.
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