Ridgeline Concepts and Solutions Guide
305
4
Select the connection you want Ridgeline to use, use the up and down arrow buttons at the right to
move it to the top of the list, then click
OK
.
5
Restart the Ridgeline server.
VLAN Management
Problem: Multiple VLANs have the same name.
A VLAN is defined by the name, its tag value, and its protocol filter definition. Ridgeline allows
multiple VLANs of the same name if one of the defining characteristics of one VLAN is different from
the other.
Problem: Multiple protocols have the same name.
Ridgeline allows multiple protocols of the same name if one of the defining characteristics of one
protocol is different from the other.
Problem: Can only access one of the IP addresses on a VLAN configured with a secondary IP
address.
Ridgeline does not currently support secondary IP addressing for a VLAN.
Alarm System
Problem: Device is in a fault state that should generate a trap or syslog message, and an alarm is
defined to detect it, but the alarm does not appear in the Ridgeline Alarm Log.
There are several possible reasons this can occur. Check the following:
●
Make sure that the alarm is defined and enabled.
●
Check that the device is in the alarm scope.
●
Check that SNMP traps are enabled on the device.
●
For a non-Extreme device, make sure you have set Ridgeline as a trap receiver on the device (see
Appendix B, “Configuring Devices for Use With Ridgeline”
).
●
For an RMON alarm, make sure you have RMON enabled on the device.
●
For Syslog messages, make sure that you have the Ridgeline Syslog server enabled, and that remote
logging is enabled on the device with Ridgeline set as a Syslog receiver.
●
The number of traps being received by the Ridgeline server may exceed the number of traps it can
handle in a given time period, resulting in some traps being dropped (see the item on dropping
traps
on page 304
). You can change the limits for the number of traps the server should accept (per
minute and per 1/2 minute) in the Ridgeline Administration. See “Administering Ridgeline” in the
Ridgeline Reference Guide
for more information on setting Ridgeline server properties.
Problem: The “Email to:” and “Short email to:” fields are greyed-out in the Actions tab of the New
Alarm Definition dialog.
You need to specify an e-mail server in order to send e-mail. Click the
Settings...
button next to the
Email to
field to set up your mail server.
Summary of Contents for Ridgeline 3.0
Page 14: ...Related Publications Ridgeline Concepts and Solutions Guide 12 ...
Page 26: ...Ridgeline Overview Ridgeline Concepts and Solutions Guide 24 ...
Page 52: ...Getting Started with Ridgeline Ridgeline Concepts and Solutions Guide 50 ...
Page 78: ...Using Map Views Ridgeline Concepts and Solutions Guide 76 ...
Page 88: ...Provisioning Network Resources Ridgeline Concepts and Solutions Guide 86 ...
Page 103: ...6 Ridgeline Concepts and Solutions Guide 101 Figure 63 E Line Service Details Window ...
Page 104: ...Managing Ethernet Services Ridgeline Concepts and Solutions Guide 102 ...
Page 114: ...Importing Services Ridgeline Concepts and Solutions Guide 112 ...
Page 132: ...Managing and Monitoring VPLS Domains Ridgeline Concepts and Solutions Guide 130 ...
Page 146: ...Managing VLANs Ridgeline Concepts and Solutions Guide 144 ...
Page 190: ...Managing Your EAPS Configuration Ridgeline Concepts and Solutions Guide 188 ...
Page 202: ...Managing Network Security Ridgeline Concepts and Solutions Guide 200 ...
Page 350: ...Book Title Ridgeline Concepts and Solutions Guide 348 ...
Page 372: ...Book Title Ridgeline Concepts and Solutions Guide 370 ...