Multi-zone ART Workstation User Manual Rev. 6.0
69
26 User Troubleshooting
Table 26.1
Heating system
Symptom
Cause
Action
No heating, the display is off
The unit is switched off at the back
or not connected to the power
Switch the device on or connect
the power
No heating
The alarm is on
The temperature is more than 0.5
°C off the set temperature
The setpoint for temperature is
wrong
Check the desired temperature
setpoint
Uneven heating
System not calibrated
Calibrate each zone according to
the user manual, using a high
precision thermometer
Table 26.2
CO
2
gas regulator
Symptom
Cause
Action
“
CO2 P
”
is shown on the
display
No/wrong CO
2
gas pressure to the
system
Check CO
2
gas supply; make sure
that pressure is kept stable
between 0.4 - 0.6 bar (5.80
–
8.70
PSI)
Table 26.3
Data Logger
Symptom
Cause
Action
No data is sent to PC
System not powered
Check mains
The system is on standby or
switched off
Switch the system on
The data cable between Incubator
and PC not correctly attached
Check connection. Use only the
cable supplied with the unit
Data logger software/USB driver not
correctly installed
Please refer to the software
installation guide
Table 26.4
Display
Symptom
Cause
Action
Missing segment(s) in display Failure in the PCB
Contact your Esco Medical
Distributor to replace the PCB
Table 26.5
Keyboard
Symptom
Cause
Action
The absent or erratic function
of keys
Failure in the keys
Contact your Esco Medical
Distributor to replace the keys