Epson WF-3820 Series, User Manual

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There is dust or dirt on the originals or the scanner glass.
Solutions
Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
&
“Cleaning the Scanner Glass” on page 130
Cannot Save Received Faxes to a Memory Device
The following causes can be considered.
The setting for saving received faxes to external memory is disabled.
Solutions
Select Settings > General Settings > Fax Settings > Receive Settings , and then enable Save to Memory
Device in each menu.
A memory device is not connected to the printer.
Solutions
Connect a memory device, in which you have created a folder to save faxes, to the printer. Once the faxes
are saved in the device, they are deleted from the printer's memory.
There is not enough free space in the device.
Solutions
Delete unnecessary data from the device to increase the amount of free space. Or, connect another device
that has enough free space.
The memory device is write-protected.
Solutions
Disable write protection on the memory device.
Received Faxes Are Not Printed
The following causes can be considered.
An error has occurred in the printer such as a paper jam.
Solutions
Clear the printer error, and then ask the sender to resend the fax.
Printing received faxes is disabled under the current settings.
Solutions
If Save to Computer is set to Yes , change the setting to Yes and Print . Or, disable Save to Inbox and Save
to Computer allows printing to be performed.
You can find Save to Inbox and Save to Computer in Settings > General Settings > Fax Settings >
Receive Settings
>
Fax Output Settings
.
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Send or Receive Faxes
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