Epson Stylus Pro 9000 Printer Manual Download Page 80

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4-5

Resolving Problems

4-5

Solving Operational Problems

If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:

•

The printer is turned on and the

Operate

light is on.

•

The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.

•

If you’re using the RIP Station 5100, make sure the interface cable is
securely connected to the printer and RIP and the RIP is turned on.
Check the RIP Station 5100

User Guide

for additional troubleshooting

solutions.

If none of these suggestions help, try the solutions below:

Operational problems

Problem

Possible cause

Solution

The printer stops
printing
unexpectedly.

If the

Pause

light is flashing, the

printer is performing a maintenance
procedure or waiting for ink to dry.

Check the display message and lights on the
control panel. Wait until the

Pause

light stops

flashing.

An error has occurred.

Check the display message and lights on the
control panel. Follow the instructions for the
message on page 2-5.

The printer sounds
like it’s printing, but
nothing prints.

The ink valve locks are closed.

Open the ink valve locks, as shown below:

Open

Close

Open

Close

Summary of Contents for Stylus Pro 9000

Page 1: ...EPSON Stylus Pro 9000 Series PRINTER GUIDE ...

Page 2: ...cs for Imaging Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks The ENERGY STAR emblem does not represent EPA endorsement of any product or service Legal Notices Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product ...

Page 3: ...antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interferen...

Page 4: ... Spindle 1 6 Inserting the Spindle in the Printer 1 7 Loading Roll Paper for Printing 1 10 Cutting Paper Manually with the Built in Cutter 1 13 Cutting Canvas and Other Media with the Utility Cutter 1 14 Printing Trim Lines 1 15 Using Cut Sheet Paper 1 15 Using Cut Sheet Paper Longer than 19 Inches 1 17 Printing on Posterboard 1 18 Adjusting the Platen Gap for Heavy Stock 1 20 Using the Paper Hamm...

Page 5: ...g the Printer s Interface 2 9 Configuring the Parallel Interface 2 10 Changing the Printer s Code Page Setting 2 11 Restoring Default Settings 2 11 Setting the Control Panel Language 2 12 3 Maintaining and Transporting the Printer Running a Nozzle Check 3 1 Running a Cleaning Cycle 3 2 Aligning the Print Head 3 3 Printing the Alignment Patterns 3 3 Completing the Alignment Procedure 3 5 Replacing ...

Page 6: ...ving Paper Problems 4 9 Solving Roll Paper Feed Problems 4 10 Clearing Paper Jams 4 12 5 Specifications Printing 5 1 Paper 5 2 Printable Area 5 3 Environmental 5 3 Mechanical 5 3 Electrical 5 4 Initialization 5 4 Safety Approvals 5 4 Ink Cartridges 5 5 Parallel Interface 5 6 Forward Channel 5 6 Reverse Channel 5 6 ECP Mode 5 6 Serial Interface RS 423 Standard 5 7 A Installing an Interface Card ...

Page 7: ... B 10 Selecting the Correct Media Type B 12 Choosing Advanced Print Options B 14 Managing Print Jobs B 17 Setting Up Background Printing B 18 Using Monitor3 B 19 Cancelling Printing B 21 Checking Printer Status B 21 Selecting Configuration Options B 22 Running Print Head Utilities B 24 Running Nozzle Check and Head Cleaning Utilities B 24 Running the Print Head Alignment Utility B 25 C Using EPSON...

Page 8: ...20 Using the Progress Meter C 20 Using the Spool Manager C 21 Checking Printer Status C 21 Using Status Monitor 2 EPSON Stylus Pro 9000 C 22 Status Monitor 3 EPSON Stylus Pro 9500 C 23 Setting Monitoring Preferences C 24 Running Printer Utilities C 26 Running Nozzle Check and Head Cleaning Utilities C 26 Running the Print Head Alignment Utility C 27 Running the Speed and Progress Configuration Uti...

Page 9: ... x x Contents ...

Page 10: ...p to 1 5 mm thick Both printers incorporate EPSON s DC based motor technology which allows for superior print engine accuracy even during bidirectional printing modes at some of the fastest production speeds in the industry For network productivity a high performance EFI Fiery X2 RIP server may be purchased The EPSON RS 5100 server supports a variety of network configurations and protocols with fu...

Page 11: ...on 5100 your documentation set includes additional manuals for users and system administrators The RIP Station 5100 Getting Started describes how to unpack the RIP install user software and printer files from the User Software CD ROM and set up printing It also describes how to install printer files via the Internet The RIP Station 5100 User Guide describes how to set printing options and print to...

Page 12: ...rtridges and the cutter blade and cleaning and transporting the printer Chapter 4 provides troubleshooting tips and solutions for problems involving print quality printer operation and paper handling Chapter 5 provides the technical details on your printer paper requirements and ink cartridges Appendix A gives instructions for installing an optional Ethernet interface card Appendix B covers the in...

Page 13: ...cal support and information on the installation configuration and operation of professional graphics arts products through the EPSON PreferredSM Protection Plan Dial 888 377 6611 6 A M to 8 P M Pacific Time Monday through Friday and 7 A M to 4 P M Pacific Time Saturday Before you call make sure you have your Unit ID number which is included with the EPSON Preferred Protection Plan information that...

Page 14: ...artnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation Service Access World Wide Web From the Internet you can reach EPSON s Professional Graphics Home Page at http prographics epson com EPSON Internet FTP Site If you have...

Page 15: ...e the printer and RIP Station 5100 on a flat surface They will not operate properly if they are tilted or at an angle Do not block or cover the openings in the printer case or RIP Station 5100 case or insert objects through the slots Use only the type of power source indicated on the label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopi...

Page 16: ...RIP Station 5100 if the equipment has been dropped or the case damaged if the printer or RIP Station 5100 does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Ink Cartridge Safety Instructions Do not put your hand inside the printer or touch the cartridges during printing To avoid damaging the printer do no...

Page 17: ...nted on the cartridge package For best results use cartridges within six months of installation Before transporting the printer remove the ink cartridges close the ink valves and install the carriage restraint packing material See page 3 16 for complete instructions ...

Page 18: ...and other media The printer comes with two spindles so you can have two types of roll paper available for printing at all times with manual switching You can also purchase an optional 3 inch spindle which allows you to use roll paper with a 3 inch core High tension spindles are also available in both 2 inch and 3 inch diameters recommended for media such as EPSON Synthetic Paper and Fine Art Paper...

Page 19: ...s Paper type 44 inch roll 36 inch roll 24 inch roll Sheet sizes Presentation Matte Paper S041220 S041221 S041295 Glossy Paper Heavyweight S041226 S041227 S041291 Semigloss Paper Heavyweight S041228 S041229 S041292 Photo Glossy Paper SP91002 SP91001 SP91021 Photo Semigloss Paper SP91004 SP91003 SP91022 Backlight Film SP91008 SP91007 SP91023 Posterboard Semigloss 20 25 28 75 S041237 28 40 S041236 Du...

Page 20: ...5 Backlight Film for Archival Ink Synthetic Paper S041401 S041400 S041399 Adhesive Synthetic Paper S041404 S041403 S041402 Photo Glossy Paper SP91002 SP91001 SP91021 Photo Semigloss Paper SP91004 SP91003 SP91022 Adhesive Vinyl S041438 S041437 S041436 Canvas Premium Luster Photo Paper Semimatte Paper Photo Weight Posterboard for Archival Ink 20 25 28 75 28 40 Textured Fine Art Paper S041449 S041448...

Page 21: ... its original packaging and store it in a cool dry place to avoid a decline in quality Avoid storing media or printouts where they will be exposed to high temperature humidity or direct sunlight Using Roll Paper The printer comes with two spindles so you can have two types or sizes of roll paper available for printing You can use any roll paper with a 2 inch core up to 44 inches wide With the opti...

Page 22: ...llow these steps 1 Open the roll paper cover and lift out the spindle 2 Slide the movable paper stop flange off the left end of the spindle 3 Position the roll so the paper unwinds as shown 4 Slide the roll onto the spindle so it fits securely over the paper stop paper stop ...

Page 23: ...and spindle If the paper is loaded for printing first raise the paper set lever and roll up the paper before you remove the spindle 2 Lay the roll down on a flat surface 3 Loosen the movable paper stop by tapping it with your hand 4 Slide the paper stop off the end of the spindle 5 Remove the roll from the spindle Caution To avoid damage do not tap the end of the spindle on the floor Note Store un...

Page 24: ... at the same time and print on either one If you re using the optional 3 inch spindle you can only have one roll of paper in the printer Follow these steps to place the spindle and paper into the printer 1 Open the roll paper cover 2 Make sure the movable paper stop is firmly fixed into the left end of the paper roll 3 Position the spindle so that the white end with the fixed paper stop is on the ...

Page 25: ... and Other Media 4 Insert the white end into the right mounting bracket inside the printer You can use either the upper or lower bracket 5 Place the black end of the spindle into the left mounting bracket inside the printer ...

Page 26: ...oll paper belts included with your printer When you re not using the roll paper belt keep it wound around the end of the spindle 7 See the next section to load the paper for printing roll paper belt Note To remove the spindle and paper roll from the printer first lift out the left end and then the right end ...

Page 27: ...ant to print a series of pages and keep them together for later cutting If you re using the auto cut setting you can have a trim line printed on the right edge of your images or pages If you re not using auto cut you can have the line printed on the right and bottom edges of your pages See page 1 15 for instructions You can also select roll paper settings through your print options which will over...

Page 28: ...hen pull the paper set lever all the way up 3 Feed the paper into the paper slot Caution To avoid damaging the printer never move the paper set lever while the Operate or Pause light is flashing Caution Avoid touching the printable surface of the paper with bare hands Fingerprints may affect print quality ...

Page 29: ...1 12 1 12 Handling Paper and Other Media 4 Pull the paper down so it extends all the way through the slot 5 Turn the roll back to remove the slack Then align the paper with the two rows of holes ...

Page 30: ... the Built in Cutter When you re not using the Auto Cut setting you need to cut the paper manually after your print job is finished If you re printing on canvas vinyl or other heavy media you should use scissors or a utility cutter rather than the built in cutter See page 1 14 for instructions Follow these steps to cut manually with the built in cutter 1 If the paper is not positioned correctly pr...

Page 31: ... Stylus Pro 9500 you can follow these steps to use the utility cutter that came with the printer 1 Press the Cut Eject button to feed the canvas or other material out of the printer 2 Press one of the Paper Feed buttons to position the canvas on the guide track 3 Place the utility cutter on the guide track then slide it along the track to cut the canvas 4 After cutting press the Pause button to re...

Page 32: ...enu If you re using the RIP Station 5100 or the EPSON printer driver you can also specify trim lines through your print options See the RIP Station 5100 User Guide or Appendix B or C in this manual for more information Using Cut Sheet Paper You can print on many types of cut sheet paper and other media The printer accepts sheets ranging from 11 17 inches to 44 62 2 inches You can leave your roll p...

Page 33: ...il it meets resistance Make sure the right edge of the paper is straight and aligned with the scale on the roll paper cover PRESS PAUSE BUTTON appears on the control panel display 5 Press the Pause button The print head moves and the sheet feeds into printing position automatically READY appears on the LCD panel Even if you don t press Pause the paper and printer will move into printing position a...

Page 34: ...nting Then follow these steps 1 Make sure the roll paper cover is closed 2 Press the Paper Source button repeatedly until the Sheet light comes on 3 Make sure the Operate light and Pause light are not flashing Then pull the paper set lever all the way up 4 Feed the sheet into the paper slot until it extends through the slot Align the paper with the two rows of holes ...

Page 35: ...board You can print on heavy stock up to 28 40 inches B1 such as EPSON Posterboard Semigloss Follow these instructions when you print on posterboard or other media more than 19 mil 0 5 mm thick 1 Set the paper hammock to catch your printouts in front of the printer See page 1 21 for instructions Extend the paper guides straight out in front of the printer to keep the board from bending 2 Press the...

Page 36: ...sterboard into the paper slot until the bottom edge of the board rests behind the open lower cover Make sure the right edge is straight and aligned with the vertical row of holes Note If you re using stock more than 39 inches long load it long edge first in landscape orientation ...

Page 37: ... printer 9 To remove the print hold it and pull the paper set lever all the way up Adjusting the Platen Gap for Heavy Stock When you print on heavy stock you may need to adjust the platen gap setting Normally the AUTO setting allows the printer to adjust automatically However if print quality is not satisfactory when you use heavy stock change this setting to WIDE Follow these steps 1 Press the Se...

Page 38: ...called the paper basket is a cloth sheet that attaches to your printer and catches your printouts as they come out This keeps the printouts from getting dirty or wrinkled You can set up the hammock either to catch the paper roll under the printer or let it feed straight out in front of the printer Catching Printouts in Front of the Printer Follow these steps to set up the hammock in front of the p...

Page 39: ...1 22 1 22 Handling Paper and Other Media 2 Place the two rods in front of the hammock hooks 3 Place the shorter rod on the ends of the hooks The longer rod should rest on the floor under the hooks ...

Page 40: ...dling Paper and Other Media 1 23 4 Push in the top of the paper hammock so that the paper will feed forward 5 If necessary extend the hammock fabric out on the floor in front of the printer for large print jobs ...

Page 41: ... Printer Follow these steps to set up the hammock under the printer 1 Fit the ends of the three rods into the slots at the end of the paper hammock arms and push the hammock hooks in 2 Pull out the top of the hammock so that printouts will feed backward paper hammock arm ...

Page 42: ...you print on that particular stock Drying time determines how long the printer will pause between pages or before cutting Registering Paper Thickness Drying Time and Suction To register a new paper stock load it into the printer and follow these steps 1 Press the SelecType button until PAPER CONFIG MENU appears on the display 2 Press the Item button PAPER NUMBER STD appears on the display 3 If you...

Page 43: ...SON Stylus Pro 9500 continue with step 8 8 Press the Item button SUCTION NORM appears on the display If you re registering very thin paper press the or button to select the LOW setting Then press Enter 9 Press the Pause or SelecType button to exit the Paper Configuration menu Selecting Registered Paper Settings Once you have registered the drying time and thickness for a type of paper or other med...

Page 44: ...ntenance operations This chapter tells you how to respond to the lights and messages and how to configure the printer using the control panel The following information is included Using the control panel to monitor the printer Checking printer status Responding to control panel lights and messages Using the control panel to configure the printer Using the Control Panel to Monitor the Printer The p...

Page 45: ...trol panel to print a status check or nozzle check These prints allow you to test the printer without sending a print job and without connecting the printer to the RIP You can also check the amount of ink remaining total number of prints and the status of your cutter blade and other printer parts Status messages Message Light Explanation or response READY Operate light on Printer is ready to print...

Page 46: ... 4 Press the Enter button The status check prints The amount of ink left or component life is indicated as follows E F full or full life remaining E F 3 4 full or 3 4 life remaining E F 1 2 full or 1 2 life remaining E F 1 4 full or 1 4 life remaining E F nearly empty or service life near end E F empty or service life ended 5 Press the SelecType button to exit the Test Print menu Printing a Nozzle...

Page 47: ...Component Life You can view printer status information on the control panel display without printing a status check Follow these steps 1 Press the SelecType button on the control panel Press it several times until you see PRINTER STATUS MENU on the display 2 Press the Item button You see VERSION number on the display This indicates the firmware version installed in your printer 3 Continue pressing...

Page 48: ...TOR paper feed motor INK LEFT LM light magenta HEAD UNIT print head INK LEFT Y yellow CLEANER cleaning unit CUTTER LIFE paper cutter Error messages Message Light Explanation Response COVER OPEN Pause light on Lower cover is open Close the lower cover Make sure all three magnetic tabs are fastened INK COMPART OPEN Pause light on You are replacing the ink cartridge s and the ink compartment cover is...

Page 49: ... Paper has jammed in the printer Remove the jammed paper See page 4 12 for more information PAPER NOT CUT Paper Out light flashing Roll paper was not cut completely Cut the paper manually then remove the cut paper from the printer Reload paper as described on page 1 10 Cut paper did not fall off Remove the cut paper from the printer Reload paper PAPER NOT STRAIGHT Paper Out light flashing Paper sl...

Page 50: ...ICE REQ error number All lights flashing An error has occurred Note the error number and turn the printer off and then on If the message remains contact EPSON as described in the Introduction SERVICE REQ 00000100 All lights flashing The waste ink system is full Contact EPSON to have the waste ink system replaced TURN PWR OFF AND ON This message appears after you clear a paper jam Turn the printer ...

Page 51: ... Item button repeatedly until ROLL MARG T B15MM appears on the display This is the default setting Press the button once to set all margins to 3 mm ROLL MARG 3MM appears on the display Press the button again to set all margins to 15 mm ROLL MARG 15MM appears on the display You can use the or button to cycle through all three settings SelecType menus Menu Description For more information see Printe...

Page 52: ...rs on the display 2 Press the Item button repeatedly until PAPER SIZE CHK ON or PAPER ALIGN CHK ON appears on the display 3 Press the button PAPER SIZE CHK OFF or PAPER ALIGN CHK OFF appears on the display 4 Press the Enter button to save your new setting 5 Press the SelecType button to exit the Printer Setting menu Selecting the Printer s Interface The printer includes both a parallel and serial ...

Page 53: ...e you must connect a computer directly to the printer s parallel interface without a RIP and the computer must support ECP mode See your computer s documentation for more information Follow these steps to configure the parallel interface 1 Press the SelecType button PRINTER SETTING MENU appears on the display 2 Press the Item button repeatedly until PARA I F COMPAT appears on the display This indi...

Page 54: ... PAGE PC437 appears on the display 3 Press the button CODE PAGE PC850 appears on the display 4 Press the Enter button to save your setting 5 Press the SelecType button to exit the Printer Setting menu Restoring Default Settings You can erase all SelecType settings you have made and restore them to their default values Follow these steps 1 Press the SelecType button PRINTER SETTING MENU appears on ...

Page 55: ... steps to change the language for control panel messages 1 Press and hold the Pause button while you press the Power button to turn on the printer HEX DUMP PRINT appears on the display 2 Press the Item button until LANGUAGE ENGLISH is displayed 3 Press the or button until the language you want is displayed 4 Press the Enter button to select the language 5 Press the Power button to turn the printer...

Page 56: ... Check The nozzle check prints a pattern of dots that lets you see if any print head nozzles are clogged If any dots are missing you can run a cleaning cycle to clear the nozzles Follow these steps to print the nozzle check 1 Load a sheet of paper in the printer following the instructions on page 1 15 You can print the nozzle check on roll paper but you will use more paper 2 Press the SelecType bu...

Page 57: ...ties you can run the Head Cleaning utility See page B 24 Macintosh or C 26 Windows for instructions Follow these steps to run the cleaning cycle from the printer s control panel 1 Make sure none of the Ink Out lights is on or flashing If so you need to replace the indicated ink cartridge before you can run a cleaning cycle 2 Press the Cleaning button and hold it for at least 3 seconds The Pause li...

Page 58: ... two phases First you print a series of alignment or adjustment patterns Then you determine which numbered row of patterns EPSON Stylus Pro 9000 or numbered line or box EPSON Stylus Pro 9500 has the best vertical alignment smallest gaps You enter the information on the control panel to change the print head alignment Printing the Alignment Patterns For the EPSON Stylus Pro 9000 use 13 19 inch EPSO...

Page 59: ...utton For the EPSON Stylus Pro 9500 skip to the next section Completing the Alignment Procedure For the EPSON Stylus Pro 9000 patterns 1 through 3 are printed on the first sheet of paper After this sheet is printed PAPER OUT appears on the display and the red PAPER OUT light comes on 6 Raise the paper set lever and remove the printed sheet Even though the Operate light is flashing it is safe to ra...

Page 60: ...1 Do one of the following For the EPSON Stylus Pro 9000 examine pattern 1 and determine which row number has the smallest gaps In the first example below the lines in row 4 have the smallest gaps In the second example row 6 has the smallest gaps 1 2 3 4 5 6 7 patterns 1 5 7 9 12 EPSON Stylus Pro 9000 Alignment Patterns 1 2 3 4 5 6 7 patterns 6 8 ...

Page 61: ...r each pattern If you can t make a consistent choice as you look across the width of the paper choose the average or most frequent number then print the pattern again Press Enter to cycle through the patterns until you reach the one you want to repeat 4 After you have registered all the patterns press the Pause button to exit head alignment mode and return to normal printer operation EPSON Stylus ...

Page 62: ...hese steps to replace an ink cartridge 1 Note the color of the Ink Out light that is on or flashing This is the cartridge that you need to replace 2 Open the roll paper cover and locate the ink cartridge that needs replacing Black T407011 Light cyan T412011 Cyan T410011 Light magenta T411011 Magenta T409011 Yellow T408011 Black T474011 Light cyan T479011 Cyan T477011 Light magenta T478011 Magenta ...

Page 63: ...place ink cartridges The illustrations show paper removed for clarity only 3 Push the lever down and let it bounce back up to open the ink compartment cover INK COMPART OPEN appears on the display 4 Locate the slot containing the empty ink cartridge corresponding to the Ink Out light Pull the clamp forward ...

Page 64: ...ridge gently before installing it 7 Hold the ink cartridge with the arrow mark face up and pointing to the rear of the printer Then insert the ink cartridge into the slot Don t force the cartridge Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Note If you can t insert the cartridge smoothly you may have the wr...

Page 65: ...k Make sure the corresponding Ink Out light goes off 9 Close the ink compartment cover by pushing the lever down until it clicks into place Note If the Ink Out light remains on the cartridge may not be installed correctly Remove the cartridge and then reinsert it as described above ...

Page 66: ...page 2 3 or 2 4 for instructions To obtain a new cutter blade part number C815131 contact your dealer To replace the cutter blade you first need to remove the used blade as described in the following section Removing the Used Cutter Blade Make sure the printer is on then follow these steps to remove the blade 1 Press the SelecType button repeatedly until CUTTER REPLACE MENU appears on the display ...

Page 67: ...r holder moves to the replacement position where the arrow appears in the illustration below 4 When the holder stops moving and OPEN LOWER COVER appears on the display open the lower cover Caution To avoid damaging your printer never move the paper cutter holder by hand paper cutter location ...

Page 68: ...asing Push in the side pin while turning the paper cutter cover to the right 6 Slowly take your finger off the side pin The paper cutter raises so it can be removed 7 Carefully remove the cutter blade from the printer cutter blade casing Note Be careful not to let the cutter or the spring coil pop out of the casing ...

Page 69: ...ge 2 Make sure the spring coil is inside the cutter holder If necessary reinstall the coil 3 Fully insert the new blade into the paper cutter holder in the direction shown below 4 Push in the side pin while turning the paper cutter cover to the left to close the casing CLOSE LOWER COVER appears on the display 5 Close the lower cover The cutter holder moves to the home far right position and READY ...

Page 70: ...lean away any dust or dirt around the leg assembly using a soft brush 7 If the outer case is dirty clean it with a soft clean cloth dampened with mild detergent Keep the ink cartridge compartment closed to prevent water from getting inside 8 If the area under the roll paper cover accidentally gets soiled with ink wipe it off with a damp cloth 9 To wash the paper hammock remove the shafts then mach...

Page 71: ...the printer 2 Remove the following parts Ink cartridges Power cord Interface cable Paper hammock Roll paper spindles All paper or other media Optional auto take up reel if installed After you remove the ink cartridges store them in separate resealable plastic bags 3 Make sure the ink cartridge clamps are in the upright position closed Leave the ink compartment cover open Use tape to hold the cover...

Page 72: ... the carriage shipping restraint packaging material 5 Close the ink valve locks on each side of the printer 6 Remove the left and right side joint cover plates by spreading the ends and pulling outward Keep the cover plates in a safe place Open Close Open Close ...

Page 73: ...while you move it Setting Up the Printer After Transporting It Setting up the printer after transporting it is almost identical to setting it up for the first time Whenever you set up the printer see the Assembly and Setup Instructions and note the following points Don t forget to open the side ink valve locks The printer can t print while they are closed Don t forget to remove any protective mate...

Page 74: ...ng the Printer on the Stand When you need to move the printer a short distance such as within the same building or facility you can roll the printer on its casters Follow these steps 1 Make sure that the power cord interface cable roll paper spindles and sheet media are removed and the roll paper cover and lower cover are closed 2 Release the front casters and retract the stabilizer knobs 3 Carefu...

Page 75: ...ce are not covered under the terms of the limited warranty You can monitor the status of the waste ink system through the control panel see page 2 4 or through the Ink Pad number displayed on the nozzle check print see page 2 3 The printer will display the following message on the control panel when the waste ink system is almost full MAINTENANCE REQ 0100 You should call to schedule service at thi...

Page 76: ...es on the RIP control panel and in the Fiery Spooler or Web Spooler utilities See the RIP Station 5100 User Guide for more information The RIP Station 5100 User Guide also includes troubleshooting guidelines If you re using the EPSON printer driver and Monitor3 Macintosh or Status Monitor Windows utility check your software for error messages See Appendix B or C for more information To determine w...

Page 77: ...he left column and corresponding ASCII characters in the right column If the last data is less than 16 bytes you need to press the Pause button to print it 4 After you re finished using hex dump mode press the Power button to turn the printer off and exit maintenance mode Improving Print Quality You can often improve print quality by doing the following Run a nozzle check and cleaning cycle See pa...

Page 78: ...is too old Check the Ink Out lights and replace ink cartridges if necessary as described on page 3 7 Your print has vertical misalignment or banding The print head is out of alignment Align the print head as described on page 3 3 You re using the High Speed Bi directional setting Turn off the High Speed or Bi directional setting in your print options Colors are incorrect or missing Print options a...

Page 79: ...nting on You re using the wrong paper configuration setting for non EPSON media Use the control panel to register and select your paper thickness and dry time See page 1 25 for instructions If you re using the RIP you can set a dry time between passes in seconds Your paper doesn t meet the required specifications or contains too much moisture Change your paper You re printing on the wrong side of ...

Page 80: ...User Guide for additional troubleshooting solutions If none of these suggestions help try the solutions below Operational problems Problem Possible cause Solution The printer stops printing unexpectedly If the Pause light is flashing the printer is performing a maintenance procedure or waiting for ink to dry Check the display message and lights on the control panel Wait until the Pause light stops...

Page 81: ...escription and or printer driver software are not set up correctly Make sure your software is installed correctly and the RIP is selected The printer port setting doesn t match the printer connection port Windows Click Start point to Settings and select Printers Right click EPSON Stylus Pro 9000 or 9500 then select Properties Click the Details tab Make sure your printer driver is selected in the P...

Page 82: ...rograms and EPSON Printers then click EPSON Printer Port Uninstall Follow the messages on the screen Your print has incorrect margins Page size or paper size are not set correctly in your application Check the settings in your application Make sure they are within the printer s printable area Paper size is not set correctly in your print options Make sure the Paper Size setting in your print optio...

Page 83: ...N media Make sure the Print Mode or Media Type setting is correct for the media you re printing on You re using the wrong paper configuration setting for non EPSON media Use the control panel to register and select your paper thickness See page 1 25 for instructions The platen gap setting is incorrect Use the control panel to change the setting from AUTO to WIDE See page 1 20 for instructions Colo...

Page 84: ... specifications Make sure no foreign objects are inside the printer Printing is too slow The resolution or print quality setting in your print options is too high Choose a lower resolution for faster printing Your system doesn t have enough resources Clear space on your hard drive or run a defragmentation utility Don t run too many applications at the same time Turn off virtual memory Add RAM to y...

Page 85: ...or media you re printing on See page 1 20 for more information If you re not using EPSON media make sure you register and select your paper s thickness See page 1 25 for more information Solving Roll Paper Feed Problems If your roll paper is curled too tightly and doesn t feed out of the printer you can use the three paper guides Extend the guides as shown below Caution Use the paper guides only i...

Page 86: ... the paper hammock set up in front of the printer extend the paper guides out so they rest on the front of the hammock If you have the paper hammock set up below the printer extend the paper guides so that they rest on the back of the hammock ...

Page 87: ...nter printing stops and you see a PAPER JAM message on the control panel display Follow these steps to clear paper jams 1 If roll paper is jammed cut it by hand at the paper slot 2 Pull the paper set lever all the way up to release the jammed paper 3 Open the lower cover if necessary ...

Page 88: ... control panel Then reload your paper 7 If you re not going to continue printing make sure the print head is in the home far right position as shown below If it s not turn the printer on wait until the print head moves to the home position then turn off the printer Note If you have two rolls of paper installed make sure you secure the roll that you are not using with the roll paper belt See page 1...

Page 89: ...4 14 4 14 Resolving Problems ...

Page 90: ...m resolution 1440 dpi 720 dpi Engine reliability Total print volume 18 000 B1 images 30 coverage Print head life Two billion dots per nozzle Periodic maintenance Waste ink system requires replacement after approximately 12 000 sheets parts and labor not covered under warranty Cutter blade life Approximately 2 000 B1 sheets EPSON media up to 4 33 mil thick Print direction Bidirectional or unidirect...

Page 91: ...Dimensions in millimeters Thickness Super B0 44 62 2 1118 1580 3 15 to 19 7 mil 0 08 to 5 mm B0 40 5 57 3 1030 1456 Super A0 36 50 9 914 1292 A0 33 46 841 1189 US E 34 44 864 1118 B1 28 7 40 5 728 1030 3 15 to 59 mil 0 08 to 1 5 mm US D 22 34 559 864 A1 23 4 33 594 841 B2 20 25 28 75 515 728 A2 16 5 23 4 420 594 Super A3 B 13 19 329 483 US C 17 22 432 559 B3 14 3 20 25 364 515 US B ledger 11 17 27...

Page 92: ...Storage Transit stored in shipping container Temperature 50 to 95 F 10 to 35 C 4 to 104 F 20 to 40 C 1 month at 104 F 4 to 140 F 20 to 60 C 120 hours at 140 F Humidity without condensation 20 to 80 RH 20 to 85 RH 5 to 85 RH Height 49 57 inches 1259 mm Width 66 46 inches 1688 mm Depth 27 52 inches 699 mm Weight 211 64 lb 96 kg without ink cartridges Paper feed method Friction Paper path Roll paper ...

Page 93: ...Hardware initialization at power on The printer mechanism is set to its initial state The input data buffer and print buffer are cleared The printer returns to the last default settings Software initialization when the ESC initialize the printer command is received The print buffer is cleared The printer returns to the last default settings Panel button initialization by pressing the Pause button ...

Page 94: ...5 duty Cartridge life graphic arts ink 2 years from production date archival ink 2 years from production date if unopened within 6 months after opening package at 77 F 25 C Temperature Storage uninstalled 22 to 104 F 30 to 40 C 1 month at 104 F Storage installed 4 to 104 F 20 to 40 C 1 month at 104 F Transit 22 to 140 F 30 to 60 C 1 month at 104 F 120 hours at 140 F Freezing 5 F 15 C ink thaws and...

Page 95: ...or 57 30360 Amphenol connector or equivalent Synchronization Refer to the IEEE 1284 specification Handshaking Refer to the IEEE 1284 specification Signal level IEEE 1284 Level 1 device Data transmission timing Refer to the IEEE 1284 specification Transmission mode IEEE 1284 ECP mode Adaptable connector 57 30360 Amphenol connector or equivalent Synchronization Refer to the IEEE 1284 specification H...

Page 96: ...S 423 Synchronization Synchronous Bit rate Approx 1 8M bps Handshaking X ON X OFF and DTR protocol Word format Data bit 8 bits Parity bit None Start bit 1 bit Stop bit 1 bit Connector 8 pin mini circular connector Recommended cable ImageWriter II cable preferably Belkin brand ...

Page 97: ...5 8 5 8 Specifications ...

Page 98: ...EPSON FireWire Interface Card Type B IEEE 1394 C823722 Before you install the card see the documentation that came with it for setup information Then follow these steps 1 Make sure the printer is turned off and the power cord is unplugged Appendix A Installing an Interface Card Warning To prevent electric shock and avoid damaging the printer do not install an interface card when the printer is tur...

Page 99: ... screws so you can use them if you re install the shield plate 3 Make sure you set any jumpers or DIP switches on the card See the card s documentation for details On the FireWire card make sure DIP switch 10 is set to ON advanced mode 4 Slide the interface card along the slots on both sides of the compartment Push it in firmly to fully insert the connector into the printer s internal socket ...

Page 100: ... card for about 5 seconds 8 Connect the appropriate cable to the card and to your network hub or computer To remove an interface card turn off the printer unplug the power cord and follow the above steps in reverse order Before you can use the EpsonNet Internal Print Server you must configure it for your network protocols and operating system See the EpsonNet Internal Print Server Administrator s ...

Page 101: ...A 4 A 4 Installing an Interface Card ...

Page 102: ... options Managing print jobs Checking printer status Running print head utilities Connecting the Printer You can connect your Macintosh directly using the printer s built in serial interface or you use the parallel interface with a conversion cable such as the EPSON USB adapter C USB PK4 See the appropriate section below for instructions on connecting to the serial or parallel interfaces If you co...

Page 103: ...re clips together until they lock into place on both sides 2 Plug the other end of the cable into a USB port on your Macintosh You must install the printer software before using the printer See page B 4 for instructions Connecting to the Printer s Built in Serial Interface Follow these steps to use the printer s built in serial interface 1 For a serial connection make sure you have an ImageWriter ...

Page 104: ...xt section for instructions on installing the printer software You must install the printer software before using your printer Setting Up Your Software You need to install the drivers and utilities on any Macintosh that will print to the EPSON Stylus Pro 9000 or 9500 Make sure each Macintosh meets the minimum system requirements Then follow the procedure for installing the software Depending on yo...

Page 105: ...our printer software 1 Insert your printer software CD ROM 2 Open the Installer folder and double click the icon Then follow the instructions on the screen 3 When you see the installation complete message click Restart Follow the steps in the next section to select your printer using either the serial interface or an AppleTalk connection System requirements Component Minimum Recommended Processor ...

Page 106: ...sing an AppleTalk network click the SPro 9000 AT or SPro 9500 AT icon and select the AppleTalk zone you want to use A list of all the printers connected to the selected zone appears on the right Click the name you assigned to your printer then click OK Note If you are using an AppleTalk network an alert message may appear when you click the port In this case reselect the other port or make the App...

Page 107: ... shared printer on the Macintosh to which it is connected Then you must specify the network path to the printer from each Macintosh that will use it and install the printer software on those Macintosh systems Follow these steps to share a printer connected directly to a Macintosh with other systems on an AppleTalk network 1 Turn on the printer 2 Open the Chooser and click the printer s icon Then s...

Page 108: ...ter appears in the port list in the Chooser 6 Close the Chooser 7 On each computer from which you want to access the printer open the Chooser click the printer s icon and select the printer port You can only select from the printers connected to your current AppleTalk zone 8 If you see a message requesting a password enter the password for the printer then click OK 9 Select the appropriate Backgro...

Page 109: ... Choosing advanced print options Choosing Page Setup Options Many of the Page Setup options correspond to paper handling features that you can also set through the control panel Software options give you additional settings and override control panel settings Follow these steps to choose Page Setup options 1 Choose Page Setup from the File menu You see the Page Setup dialog box Note Many applicati...

Page 110: ...s Auto Rotate Saves paper if your document length is shorter than the printable width of the paper roll Your image will be turned automatically by 90 degrees and printed crosswise Auto Cut Choose this option if you want the paper to be cut automatically after each page is printed Print Page Line Prints trim lines on the right and bottom edges of your pages Save Roll Paper Saves paper by not feedin...

Page 111: ... from the File menu of your application A dialog box like the following appears 2 Choose the number of Copies and indicate which Pages you want to print 3 Select a Media Type setting appropriate for the media you re printing on as listed in the table on page B 12 or B 13 4 Select Color or Black ink This box shows you the current settings but you can t change them from here These settings appear on...

Page 112: ...types from the custom settings list as described below 6 If you re using Photoshop 5 0 or later you ll see settings for Space and Printer Color Management in your dialog box For standard RGB images use RGB Color for the Space setting Make sure Printer Color Management is checked if you re using ColorSync otherwise this setting doesn t matter For CMYK images use your printer profile for the Space s...

Page 113: ...eb site for product code and availability EPSON Stylus Pro 9000 Media Type settings Product name Product codes Media Type setting Presentation Matte Paper S041220 S041221 S041295 1440 dpi printing Photo Quality Ink Jet Paper Lower resolution printing Presentation Matte Paper Glossy Paper Heavyweight S041226 S041227 S041291 Photo Paper Semigloss Paper Heavyweight S041228 S041229 S041292 Semigloss P...

Page 114: ...P91002 SP91001 SP91021 Premium Semigloss Photo Paper Photo Semigloss Paper SP91022 SP91003 SP91004 Premium Semigloss Photo Paper Adhesive Vinyl S041436 S041437 S041438 Adhesive Synthetic Paper Canvas Premium Luster Photo Paper Premium Semigloss Photo Paper Semimatte Paper Photo Weight Glossy Paper Photo Weight Posterboard for Archival Ink Textured Fine Art Paper S041449 S041448 S041447 S041451 S04...

Page 115: ...meet your individual needs Follow these steps to print with advanced settings 1 Follow steps 1 through 4 on page B 10 2 Click Custom and then click Advanced You see a dialog box like the following 3 Choose the Media Type setting according to the guidelines on page B 12 or B 13 Then choose Color or Black ink Each of these three configurations gives you different options on the lower part of the scr...

Page 116: ...you use the High Speed setting you may need to turn it off or align the print head Flip Horizontal For printing a mirror image of your file Use with backlight film 6 Choose one of the following Color Management configurations Color Controls Color Adjustment This configuration lets you specify individual values for adjusting brightness contrast saturation and CMY inks or choose from the Color Adjus...

Page 117: ...f settings and click Save The name is added to your list of custom settings 8 When you re finished setting advanced printer options click OK Color Management Settings The following tables list the color management settings available when you choose either Color Controls Adjustment PhotoEnhance or ColorSync Color adjustment modes Automatic Analyzes the color information in your image and optimizes ...

Page 118: ...ard for high contrast and Sepia for an old fashioned look Vivid and Monochrome settings also available on the EPSON Stylus Pro 9500 Effect Lets you choose from 4 special effects and set the intensity Sharpness Soft Focus Canvas and Parchment EPSON Stylus Pro 9500 only Digital Camera Correction Corrects noise and other flaws common to digital camera images ColorSync Rendering Intent settings Percep...

Page 119: ... to print click one of the following Urgent to print before any Normal priority job Normal to print in the order the job is received Print at to print at the specific time you enter in the day and time in the fields to the right Hold to hold the print job in the print queue until you re ready to release it using Monitor3 see the following section for details 5 Click OK to save your settings and re...

Page 120: ...ck the document s name then click one of the following buttons Click to delete Click to restart Click to pause You can also do the following Double click a file in the list to preview it Double click Copies to change the number of copies to be printed Click to check your ink levels EPSON Stylus Pro 9500 only Click to start the print head cleaning utility EPSON Stylus Pro 9500 only See page B 24 fo...

Page 121: ...ints the job in the order it is received Urgent moves the job before Normal priority jobs in the print queue Hold holds the job in the print queue until you re ready to release it for printing by clicking restart Print Time opens the Set Print Time dialog box Enter the date and time you want to print the document then click OK Note If you see a stop sign icon and the message Print queue on hold in...

Page 122: ...If background printing is turned on select EPSON Monitor3 from the application menu and click Stop Print Queue EPSON Stylus Pro 9500 only Or click the button then click the stop button to cancel the print job Checking Printer Status The Status Monitor utility lets you check the levels of ink in your printer and configure error messages and other features of printer operation Follow these steps to ...

Page 123: ...button To close the Status Monitor click OK Selecting Configuration Options You can configure the way you want the printer to handle error and warning messages ink level checks and print file handling in the Configuration Settings dialog box Follow these steps 1 Click the utility button on the Print or Page Setup dialog box You see the Utility menu 2 Click the Configuration button Click to recheck...

Page 124: ... printer after being stored on your disk prevents print head pausing Normally graphics are sent in rectangular bands When you select this option your Macintosh stores the entire image on its hard drive and then sends it to the printer as a whole recommended only for older Macintosh systems available on the EPSON Stylus Pro 9500 only The last two checkboxes let you choose to have your software chec...

Page 125: ...e nozzle check prints a pattern of dots that lets you see if any print head nozzles are clogged If any dots are missing from the pattern you can run a head cleaning cycle to clear the nozzles Follow these steps 1 Click the utility button on the Print or Page Setup dialog box You see the Utility menu 2 Click the button for the utility you want to run 3 Follow the instructions on the screen to compl...

Page 126: ... 9500 you can use EPSON roll paper Six patterns of 15 lines or boxes are printed which takes about 10 minutes The patterns are repeated across the width of the page Follow these steps 1 Load a paper in the printer 2 Click the utility button in the Print or Page Setup dialog box 3 Click the Print Head Alignment button 4 Follow the messages on your screen The printer prints the head alignment patter...

Page 127: ... pattern 6 Select the row you chose in step 5 for each pattern for example line 8 then click Finish If you can t make a consistent choice for the patterns as you look across the width of the paper choose the average or most frequent number Then click the Realignment button and repeat from step 5 Note This window is for the EPSON Stylus Pro 9500 If you have the 9000 you will see 12 choices instead ...

Page 128: ... following information Connecting the printer Setting up your software Setting print options Managing print jobs Checking printer status Running printer utilities Connecting the Printer You can connect your computer s parallel port using the printer s built in parallel interface You can also use a conversion cable such as the EPSON USB adapter C USB PK4 to connect to a USB port on your computer If...

Page 129: ...r software before using your printer Setting Up Your Software Before you install the drivers and utilities you need to make sure your computer meets the minimum system requirements Then follow the procedures for installing the software Depending on your network configuration you may also want to set up printer sharing Instructions are provided for both Windows 95 98 and Windows NT 4 0 2000 This se...

Page 130: ...e printer is connected and turned off then turn on your computer 2 Insert your printer software CD ROM System requirements Component Minimum Recommended Processor i486 25 MHz for Windows 95 and NT 4 0 i486 66 MHz for Windows 98 Pentium 133 MHz for Windows 2000 Pentium II 300 MHz or higher OS Windows 95 Windows 98 2000 or Windows NT 4 0 service pack 4 or later Available memory 16MB RAM for Windows ...

Page 131: ...to turn on your printer The printer port configuration starts automatically If you re using a USB interface the USB device driver installation starts automatically If you see an error message your drivers may not be installed correctly For more information see Chapter 4 in this guide or Troubleshooting in the electronic Reference Guide on your printer software CD ROM 5 When you see the installatio...

Page 132: ...onnected directly to your computer with other computers on a network 1 Click Start point to Settings then click Control Panel 2 Double click Network 3 Click the File and Print Sharing button You see the following 4 Select I want to be able to allow others to print to my printer s and click OK 5 In the Network window click OK If you see a message requesting the Windows 95 or 98 CD ROM insert the CD...

Page 133: ... enter a name and other information if you want then click OK Accessing the printer through a network To access the printer from another computer on your network follow these steps 1 On the computer from which you want to access the printer click Start point to Settings and click Printers 2 Double click the Add Printer icon You see the Add Printer Wizard ...

Page 134: ... window like the following 4 Click Network printer then click Next 5 Click Browse You see a window like the following 6 Double click the icon of the computer that is directly connected to the printer Then click the printer s icon 7 Click OK and follow the messages on the screen ...

Page 135: ...onnected Then you must specify the network path to the printer from each computer that will use it and install the printer software on those computers Setting up your printer as a shared printer Follow these steps to share a printer that is connected directly to your computer with others on a network 1 Click Start point to Settings and click Printers 2 Select your printer then click Sharing on the...

Page 136: ...computer on your network follow these steps 1 Install the printer driver on the client computer from the software CD ROM 2 Open the Printer folder from the Control Panel right click your printer s icon then click Properties 3 Click the Ports tab to display the following window 4 Click Add Port You see the Printer Ports dialog box ...

Page 137: ...ure the new port is added and the check box is selected Then click OK Setting Print Options When you re ready to print from an application you need to choose print options and paper options The EPSON driver offers automatic settings that optimize print quality and speed when you re using EPSON media You can also choose advanced settings for more control over your printer and color management optio...

Page 138: ... the Print dialog box 2 Make sure your EPSON Stylus Pro 9000 or 9500 printer is selected and then click the Properties button If you see a Setup Printer or Options button click it instead Then click Properties on the next window A dialog box like the following appears 3 Select a Media Type setting appropriate for the media you re printing on as listed in the table on page C 13 or C 14 4 Select Col...

Page 139: ...tings list on the Advanced settings window Click Custom and then choose one of the print job types from the custom settings list as described below 6 When you re finished choosing print options click the Paper tab and follow the instructions on page C 15 for choosing paper and layout options Custom print job settings Setting Usage Text Graph Intensifies colors and lightens the midtones and highlig...

Page 140: ...dpi printing Photo Quality Ink Jet Paper Lower resolution printing Presentation Matte Paper Glossy Paper Heavyweight S041226 S041227 S041291 Photo Paper Semigloss Paper Heavyweight S041228 S041229 S041292 Semigloss Photo Paper Photo Glossy Paper SP91002 SP91001 SP91021 Photo Quality Glossy Film Photo Semigloss Paper SP91004 SP91003 SP91022 Photo Quality Glossy Film Backlight Film SP91008 SP91007 S...

Page 141: ...P91002 SP91001 SP91021 Premium Semigloss Photo Paper Photo Semigloss Paper SP91022 SP91003 SP91004 Premium Semigloss Photo Paper Adhesive Vinyl S041436 S041437 S041438 Adhesive Synthetic Paper Canvas Premium Luster Photo Paper Premium Semigloss Photo Paper Semimatte Paper Photo Weight Glossy Paper Photo Weight Posterboard for Archival Ink Textured Fine Art Paper S041449 S041448 S041447 S041451 S04...

Page 142: ...e type of paper you loaded in the printer from the Paper Source list 3 From the Paper Size list select your image size if you re using roll paper or the size of your sheet For paper size equivalents in inches see page 5 2 If your size is not listed select User Defined Then enter the size in hundredths of an inch or centimeters Note Many application settings override the printer s Paper options Alw...

Page 143: ...per by not feeding the blank portion of the last page of your document Applicable in Roll Paper Banner mode EPSON Stylus Pro 9500 only 5 Make the settings you want for Orientation Copies and Printable Area 6 If you want to reduce or enlarge your image click the Layout tab EPSON Stylus Pro 9500 only 7 Choose the appropriate settings then click OK Choosing Advanced Print Options The advanced print o...

Page 144: ...box like the following 3 Choose the Media Type setting according to the guidelines on page C 13 or C 14 Then choose Color or Black ink When you choose PhotoEnhance you see a different set of options on the lower part of the screen EPSON Stylus Pro 9000 EPSON Stylus Pro 9500 ...

Page 145: ...ontal For printing a mirror image of your file Use with backlight film 6 Choose one of the following Color Management configurations Color Controls Color Adjustment This configuration lets you specify individual values for adjusting brightness contrast saturation and CMY inks or choose from the four Color Adjustment modes as shown in the table on page C 19 For the EPSON Stylus Pro 9500 you can als...

Page 146: ...able for reuse Then type a name for the group of settings and click Save The name is added to your list of custom settings 8 When you re finished setting advanced printer options click OK Color Management Settings The following tables list the color management settings available when you choose either Color Controls Adjustment or PhotoEnhance Color adjustment modes Automatic Analyzes the color inf...

Page 147: ...nt jobs Using the Progress Meter After you send a print job the Progress Meter window appears on your screen PhotoEnhance4 settings Tone Lets you choose from Normal for standard images Hard for high contrast or Sepia for an old fashioned look Vivid and Monochrome settings also available on the EPSON Stylus Pro 9500 Effect Lets you choose from 4 special effects and set the intensity Sharpness Soft ...

Page 148: ...ol Manager while you re printing click the EPSON Stylus Pro 9000 or 9500 button that appears on the taskbar at the bottom of the screen You see the Spool Manager window To cancel pause resume or restart a print job click the job to highlight it then click the corresponding command button on the bottom of the window Checking Printer Status The Status Monitor utility lets you check individual levels...

Page 149: ... Stylus Pro 9000 and select Job Status You can also click the Job Status button or choose Job Status from the Printer menu The Job Status window opens To enable alert messages right click EPSON Stylus Pro 9000 and select Monitoring Preferences You can also choose Monitoring Preferences from the Settings menu The Monitoring Preferences window opens You can have Status Monitor display a message when...

Page 150: ...the Windows Printers utility or from an application 1 Do one of the following Click Start point to Settings then select Printers Right click the EPSON Stylus Pro 9500 icon and select Properties From an application access the Main Printer Properties dialog box 2 Click the Utility tab You see the Utility menu Click to run Status Monitor 3 ...

Page 151: ...t of ink or if any other problems occur Follow these steps to set monitoring preferences 1 Click Start point to Settings and click Printers Make sure your printer icon appears in the Printers window 2 Right click the Stylus Pro 9500 icon then click Properties 3 Click the Utility tab then click the Speed Progress button You see the Speed Progress dialog box See page C 29 for information about using...

Page 152: ...dows taskbar click the Shortcut Icon checkbox Then select the icon you want to use After you enable the shortcut you can simply click the icon to open the Status Monitor window 7 Select Allow monitoring of shared printers if your printer is shared and you want to let other users monitor it 8 Click OK to save your settings Note After you enable the Status Monitor Shortcut Icon you can right click t...

Page 153: ...rn of dots that lets you see if any print head nozzles are clogged If any dots are missing from the pattern you can run a head cleaning cycle to clear the nozzles Follow these steps 1 Click Start point to Settings then select Printers Right click the EPSON Stylus Pro 9000 or 9500 icon and select Properties Or access the Main Printer Properties dialog box 2 Click the Utility tab You see the Utility...

Page 154: ...rt edge first You ll need 4 sheets to complete the procedure which includes 12 patterns of 7 rows each and takes about 15 minutes For the EPSON Stylus Pro 9500 you can use EPSON roll paper Six patterns of 15 lines or boxes are printed which takes about 10 minutes The patterns are repeated across the width of the page Follow these steps 1 Load a sheet of paper in the printer 2 Click Start point to ...

Page 155: ...number that has the smallest gap in each pattern In the first example below row 4 has the smallest gaps In the second row 6 has the smallest gaps For the EPSON Stylus Pro 9500 choose the line or box number that has the smallest gaps In the example below line 8 has the smallest gaps in each pattern 1 2 3 4 5 6 7 1 2 3 4 5 6 7 patterns 1 5 7 9 12 patterns 6 8 only ...

Page 156: ...y your printer software processes multiple copy print jobs optimize your printer port for the fastest data transfer rate and configure the progress meter To access the Speed Progress dialog box you must open your printer software from the Windows Printers utility as described below 1 Click Start point to Settings then click Printers 2 Right click the EPSON Stylus Pro 9000 or 9500 printer icon and ...

Page 157: ...eath the EPSON Printer Port option High speed DMA transfer enabled tells you that you re already using fast DMA transfer mode For higher data transfer rates use DMA transfer lets you know that you can speed up printing by enabling DMA transfers on your system See your EPSON Stylus Pro 9500 electronic Reference Guide for instructions on using DMA transfers if your computer supports them For more in...

Page 158: ...5 Cleaning button 2 4 3 2 Cleaning cycle running control panel 3 2 Macintosh B 24 Windows C 26 to C 27 Code page setting 2 11 Color management Macintosh B 11 B 16 to B 17 Windows C 18 to C 20 Color problems 4 3 4 8 ColorSync settings B 16 B 17 Configuration options Macintosh B 22 to B 23 Configuring printer 2 8 to 2 12 Control panel buttons 1 13 2 1 to 2 12 3 2 configuring printer 2 8 to 2 12 defa...

Page 159: ... Gamma setting B 16 C 19 Graph setting B 11 C 12 Guide track for cutting 1 14 H Hammock paper in front of printer 1 21 to 1 23 under printer 1 24 Head Alignment menu 3 3 Head alignment see Print head aligning Head unit print head 2 5 Height of printer 5 3 Help EPSON 4 to 5 Hex dump mode 4 2 High Speed copies B 23 C 30 High Speed setting B 15 C 18 High tension spindles 1 1 Humidity requirements 5 3...

Page 160: ...default 2 8 Mechanical specifications 5 3 Media see Paper Media Type settings EPSON Stylus Pro 9000 B 12 C 13 EPSON Stylus Pro 9500 B 13 C 14 Memory problems 4 6 specifications 5 1 Menus SelecType 2 8 see also SelecType menus Messages error 2 5 to 2 7 status 2 2 MicroWeave setting B 15 C 18 Monitor3 B 19 to B 20 Monitoring printer control panel 2 1 to 2 7 Macintosh B 17 to B 23 Windows C 20 to C 2...

Page 161: ...g B 9 C 15 Parallel interface configuring 2 9 to 2 10 connecting to B 2 C 1 to C 2 problems 4 6 4 7 specifications 5 6 Pause button 1 13 1 18 1 20 Pause light 2 2 2 5 Pausing print jobs control panel 2 2 Macintosh B 19 Windows C 21 PF motor paper feed motor 2 5 Photoshop color management setting B 11 Platen gap setting 1 20 to 1 21 4 4 Posterboard 1 18 to 1 21 Power consumption 5 4 Print head alig...

Page 162: ...y 4 2 to 4 4 printer stops printing 4 5 slow printing 4 9 smeared prints 4 8 Progress Meter C 20 to C 21 C 30 R RAM see Memory Registering non EPSON media 1 25 to 1 26 Resetting printer 2 2 Resolution Macintosh B 15 specifications 5 1 Windows C 18 Roll Marg setting 2 8 4 7 Roll paper attaching to spindle 1 4 to 1 6 Auto Cut 1 10 B 9 C 16 Auto Rotate B 9 C 16 belts 1 9 Cutter Off 1 10 cutting manua...

Page 163: ... Graph setting B 11 C 12 Transporting printer 3 16 to 3 19 Trim lines printing control panel 1 10 1 15 Macintosh B 9 Windows C 16 Troubleshooting 4 1 to 4 13 U USB connection B 1 to B 2 C 1 to C 2 Utility cutter 1 14 Utility menu Macintosh B 21 to B 22 Windows C 23 C 26 to C 27 W Waste ink waste ink system 2 5 3 20 5 1 Web site EPSON 5 Weight of printer 5 3 Width of printer 5 3 Windows advanced pr...

Page 164: ...1 roll paper spindles roll paper cover control panel ink cartridge compartment ink cartridge compartment paper set lever lower cover paper hammock mounting brackets ...

Page 165: ...7 optional interface shield plate AC inlet parallel interface connector serial interface connector ink cartridge compartment ink cartridge compartment ...

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