Troubleshooting
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Error light is on and power light is flashing
Follow the steps below.
1. Press the
m
paper button, then remove any paper from the
printer.
2. Turn the printer off. Check for and remove any foreign objects
or pieces of paper from inside the printer. Also, make sure
that there is sufficient space around the vent on the back of
the printer to allow proper ventilation. Remove any objects
blocking the vent. Then, turn the printer back on.
Note:
If you cannot remove a foreign object easily by yourself, do not use
force and do not disassemble the printer. Call your dealer for
assistance.
3. If the error does not clear, contact your dealer.
Correcting USB Problems
If you are having difficulty using your printer with a USB
connection, check the issues listed below, and take any
recommended actions.
USB connections
USB cables or connections can sometimes be the source of USB
problems. Try one or both of these solutions:
❏
Use the USB cable (C83623
✽
) recommended in “System