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Troubleshooting
If the check page does not print satisfactorily, there is a problem
with the printer. For example, if bands appear in the check pattern
as shown below, this could mean a clogged ink nozzle or a
misaligned print head.
The above sample is in black and white, but the actual check pattern prints
in color.
Print Quality Problems
If you are having print quality problems, try the solutions offered
in this section.
Horizontal banding
Try one or more of these solutions:
❏
Make sure that the printable side of the paper is face up in the
sheet feeder.
❏
Run the Head Cleaning utility to clear any clogged ink
nozzles.
❏
Run the Print Head Alignment utility.
❏
Clear all customized settings by selecting
Automatic
as the
Mode setting on your printer software’s Main menu
(Windows) or in the Print dialog box (Macintosh).