319
Troubleshooting
❏
Windows Me, 98, and 95 users can clear any stalled print jobs
from the Spool Manager. For instructions, see “Using EPSON
Spool Manager” on page 326.
❏
If you are using Windows NT 4.0, try uninstalling the EPSON
Printer Port. Click
Start
, point to
Programs
and then to
EPSON Printers
, then click
EPSON Printer Port Uninstall
.
Follow the on-screen instructions.
❏
If the printer sounds like it is trying to print, but is unable to,
run the Head Cleaning utility.
If this does not work, replace the ink cartridges. See
“Replacing Ink Cartridges” on page 271 for instructions.
Paper out light is flashing or on
Check EPSON Status Monitor 3 (for Windows) or EPSON
StatusMonitor (for Macintosh) to find the cause of the error, then
try one or more of these solutions:
❏
If the
m
paper out light is on and there is no paper in the
printer, load paper into the sheet feeder.
❏
If the
m
paper out light is on and there is no paper in the
printer, load paper into the sheet feeder.
❏
If the
H
ink out light is flashing, a low supply of ink is
indicated. Obtain a replacement cartridge of the appropriate
type. To determine which cartridge requires replacement, see
“Replacing Ink Cartridges” on page 271.
❏
If the
H
ink out light is on and the ink cartridge is empty,
replace the appropriate ink cartridge. To determine which ink
cartridge is empty,
see “Replacing Ink Cartridges” on page
271.