Epson Mobilink TM-P60 Technical Reference Manual Download Page 55

Page: 55 / 148

Rev.

Troubleshooting

3-1

TM-P60 with Peeler Technical Reference Guide

Chapter 3

Troubleshooting

This section describes general troubleshooting.

3.1 LED Blinking Pattern

3.1.1 Error Types

The printer stops all printer operations, goes offline, and the ERROR LED blinks when an error
is detected.

ERROR

Description

ERROR LED Blinking Pattern

Recovery

Printer temperature
error (*1)

The internal temperature
of the printer is extremely
high

Recovers automatically
when the printer cools

Paper error
(Sa=0)

The basic position on the
label cannot be detected

Recovers automatically
when the cover is
opened

Layout error

Paper layout differs from
the actual paper

Paper jam occurs

Recovers by error
recovery command

Circuit error

The circuit board doesn’t
work

Impossible to recover

Memory error

The printer does not work
correctly in R/W checking.

Impossible to recover

Voltage error

The power supply voltage
is extremely high or low

Impossible to recover

Software error

The firmware does not
work correctly.

Impossible to recover.

The radio unit error

The IEEE802.11b radio
interface unit doesn’t
work.

Impossible to recover

Overload error

Temperature of thermal
head is abnormally high.
Temperature of
IEEE802.11b wireless
interface communication
unit is abnormally high.

Impossible to recover

Battery charging error

Battery voltage does not
reach the prescribed
voltage.
Battery charging is not
performed.

Replace the battery

320 ms

Summary of Contents for Mobilink TM-P60

Page 1: ...TM P60 with Peeler Technical Reference Guide EPSON English 410383801 Rev B ...

Page 2: ......

Page 3: ... this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EP...

Page 4: ...termined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your dealer or an experienced radio TV te...

Page 5: ...es intentionally Such a person could receive items such as the following Personal information such a an ID and password or credit card number The contents of e mail Data which is communicated between the PC and printer Illegal access A third person can access the network and cause damage such as the following Personal information and secret information can be removed Invalid information can be sen...

Page 6: ...that the security setting is set by the judgment and the responsibility of user after understanding the possible problems resulting from using this product without the security settings For details see Wireless LAN Security in Appendix B ...

Page 7: ...vision Information Revision Page Altered Items and Contents Rev A All pages Newly authorized Rev B vii Restriction of Use added Downloading Drivers Utilities and Manuals added xiv Caution for the manual cutter added Caution for aerosol sprayers added ...

Page 8: ...nd useful tips on the operation of your printer Chapter 1 General Information General description of features plus specifications Chapter 2 Setup Contains introduction of control methods and each connection form Chapter 3 Troubleshooting Contains troubleshooting and cleaning information Chapter 4 Application Development Information Contains usable development information such matters as wireless c...

Page 9: ... in North America go to the following web site http www epsonexpert com and follow the on screen instructions For customers in other countries go to the following web site http www epson pos com Related software and documents Software document name Description TM P60 with Peeler User s Manual This provides basic handling procedures for the end user of the printer TM P60 with Peeler Technical Refer...

Page 10: ...viii ...

Page 11: ...ovide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does ca...

Page 12: ... Peripherals and or CPU Boards and Power Supplies used with Class B Personal Computers We EPSON AMERICA INC Located at MS 3 13 3840 Kilroy Airport Way Long Beach CA 90806 Telephone 562 290 5254 Declare under sole responsibility that the product identified herein complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device Each product marketed is identical to the representative u...

Page 13: ... outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This transmitter must not be co located or operated in conjunction with any other antenna or transmitter FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipm...

Page 14: ...with Peeler outdoors is prohibited Italy In Italy if used outside of the owner s own premises general authorization is required The TM P60 with Peeler can be used only in the countries listed below Austria Belgium Germany Luxembourg Netherlands Switzerland France Italy Greece Spain Portugal Denmark Finland Ireland Sweden UK USA Canada Czeck Republic Estonia Hungary Lithuania Latvia Poland Slovenia...

Page 15: ... or disconnect the power plug with wet hands Doing so may result in severe shock Do not allow foreign matter to fall into the equipment Penetration of foreign objects may lead to fire or shock If water or other liquid spills into this equipment unplug the power cord immediately and then contact your dealer or a Seiko Epson service center for advice Continued usage may lead to fire or shock Do not ...

Page 16: ...s product Never stand or lean on this product Equipment may fall or collapse causing breakage and possible injury Take care not to injure your fingers on the manual cutter When you remove printed paper When you perform other operations such as loading replacing roll paper To ensure safety please unplug this product prior to leaving it unused for an extended period Do not touch the thermal print he...

Page 17: ...nt For American Users ix FOR CANADIAN USERS ix CE Marking x FCC x RF Module xi USA xi CANADA xi SAR xi EUROPE xii France xii Italy xii The TM P60 with Peeler can be used only in the countries listed below xii Safety Precautions xiii Contents xv Chapter 1 General Information Features 1 1 General 1 1 Printer handling 1 1 Printing 1 1 Software 1 1 System Construction Image 1 2 Product Structure 1 3 S...

Page 18: ...eshooting LED Blinking Pattern 3 1 Error Types 3 1 Printer Beeps 3 2 Beeping Types 3 2 Printer Beeps When the Power is Turned on 3 3 Paper Jam 3 3 To Confirm the Current Setting of the Printer 3 3 Self test mode 3 3 Status sheet printing 3 4 Radio Field Intensity Check Mode 3 5 Resetting the printer 3 5 Hexadecimal Dump Mode 3 6 Cleaning the Thermal Head 3 7 Cleaning the Platen Roller Roll Paper E...

Page 19: ... Appendix C Character Code Tables Page 0 PC437 USA Standard Europe C 1 Page 1 Katakana C 2 Page 2 PC850 Multilingual C 3 Page 3 PC860 Portuguese C 4 Page 4 PC863 Canadian French C 5 Page 5 PC865 Nordic C 6 Page 16 WPC1252 C 7 Page 17 PC866 Cyrillic 2 C 8 Page 18 PC852 Latin2 C 9 Page 19 PC858 Euro C 10 Page 255 Blank page C 11 International Character Sets C 12 Appendix D System Planning Control Me...

Page 20: ...cannot be set with RS 232 E 3 Searching on the network takes several minutes E 4 Network is disconnected several minutes after it is connected E 4 TM P60 with Peeler turns off several minutes after it is turned on E 4 Printing is not possible E 4 Appendix F Consumable Specifications TM P60 with Peeler Roll Paper F 1 Printable Area F 4 ...

Page 21: ...ort for 802 11b wireless LAN protocols Belt clip for maximum mobility The peeler function is installed as the standard It is easy to switch between the peeler mode and the label continuous issuing mode Industry leading 12 hour battery life When power management is enabled 1 1 2 Printer handling Drop in paper loading for easy use 1 1 3 Printing Clear crisp high speed thermal receipt printing 1 1 4 ...

Page 22: ...2 General Information Rev B 1 2 System Construction Image On demand printing for shelf labels product tags or discount labels using a 802 11b wireless LAN Access Point LAN Store server TM P60 with Peeler ...

Page 23: ...cluded with the Printer This printer is packed with the materials listed below User s Manual Roll paper 1 roll Battery pack unit LIP 2500 and its User s manual 1 AC adapter PS 10 included only with some models 1 Note To charge the battery you have to use PS 10 AC adapter or OT CH60 Rapid battery charger Both are options ...

Page 24: ...OT ST60 This is a shoulder strap Consumables Roll Paper This is required to print Manuals User s Manual This manual is packed in the carton box Technical Reference Guide This manual FAQ about ESC POS command This Manual is Quick Reference of ESC POS command with a simple sample program Tips ESC POS Application Programming Guide This Manual is a Command Reference Guide of ESC POS command including ...

Page 25: ...nt speed Maximum 80 mm s maximum 40 mm s when using the peeler when number of dots per dot line is 64 dots or less printing with a fully charged battery at 25 C print density 100 Interface IEEE802 11b RS 232 Receive buffer 128 bytes Power consumption Specified battery Lithium ion battery Product name LIP 2500 Trade name Seiko Epson Corporation Output DC 7 4 V Capacity 2200 mAh AC adapter option Ou...

Page 26: ...1 6 General Information Rev B ...

Page 27: ... Chapter 2 Setup Part Name and Basic Operation Part names battery cover roll paper cover open button connector for AC adapter option belt clip control panel label peeler detector peeler holder paper detector thermal head peeler cover platen roller peeler roller ...

Page 28: ...2 2 Setup Rev B Control Panel The control panel is shown below POWER LED ERROR LED BATT LED POWER button FEED button POWER LED POWER button FEED button ERROR LED BATT LED ...

Page 29: ...ion or is in an area where wireless communication is not possible Printer Condition ERROR LED Meaning Power On On Printer is offline paper out power on initialization roll paper cover open power off operation or the remaining battery charge is not enough for printer operation when the battery is used to supply the power Off Printer is online Flashing It indicates an error See LED Blinking Pattern ...

Page 30: ...ion Roll paper is out Memory switch can enable disable this function A error has occurred except printer temperature error Memory switch can enable disable this function Start of status sheet printing The radio field intensity check is started The radio field intensity check is processing Note About memory switch see Memory Switches on page 2 11 About status sheet see Confirming the current LAN se...

Page 31: ... or the Advanced Printer Driver you need to install the driver When you use ESC POS commands you don t have to install drivers The following sections describe the setup 5 Complete setup 2 Adjust various settings If you need to DIP switches Memory switches Paper width Adjust the spacer 4 Driver setup OPOS APD When you select Direct control method ESC POS command you don t need to install any driver...

Page 32: ...use roll paper that meets the specifications Note Do not use paper rolls that have the paper glued to the core 1 Press the open button to open the roll paper cover and the peeler holder 2 When using the label continuous issuing mode Fold the peeler holder under the peeler cover This covers the label peeler detector When using the label peeler issuing mode Peel off the first label and press the pee...

Page 33: ...Set the new roll paper in the inside of the roll paper cover Pull the leading edge of the roll paper Align the left edge of the roll paper with the edge of the cover Note Note the direction the paper comes off the roll To use the label in the label peeling issuing mode peel the first label from the liner them set the liner to the peeler roller 4 Close the roll paper cover Note When closing the pee...

Page 34: ...d to the peeling position the printer goes in the label removal waiting state The user is required to remove the label by him herself When the label peeler detector detects the paper at the power on the printer goes in the label removal waiting state In this case the ERROR LED is turned on The user is required to remove the label by him herself If the printer s power is turned off while the label ...

Page 35: ...e battery and close the cover 3 If you use the AC adapter plug in the connector Battery Recharging WARNING Be sure to charge the battery that came with the printer Using a battery other than the one specified may cause fire explosion leakage overheating or other damage Note The battery can be charged only when the temperature is 0 40 C 32 104 F 1 Be sure that the printer is turned off and the batt...

Page 36: ...gs by running a self test See To Confirm the Current Setting of the Printer on page 2 3 DIP switches This printer has DIP switches 1 2 1 3 and 1 4 These are located as shown in the figure below The combination of DSW1 2 DSW1 3 and DSW1 4 switches the RS 232 serial interface signal line data Note Make sure the printer is turned off DSW 1 is fixed to OFF Any combinations other than above must not be...

Page 37: ...es a day When you use OPOS or APD generally you don t need to adjust memory switch because OPOS or APD are able to set these items automatically Default setting Note Msw 8 1 When On is selected this printer transmits power off notice power on notice and battery status to a host PC When off is selected this printer doesn t transmit these Msw 8 2 When On is selected the printer beeps the buzzer for ...

Page 38: ... into the hole of the roll paper guide and lift it upward Undo the top part that is fixed in one of the slots 4 Move the roll paper guide to the position matching the width of the paper you are using 5 Insert the top of the roll paper guide and press it down until it clicks 6 Insert the roll paper Note Do not increase the paper width after you have used a narrower width because if the printer has ...

Page 39: ...Peeler Technical Reference Guide Belt Clip You can hang the printer on your belt using the belt clip attached to the back of the printer If you want to hang the printer on your neck you can use the neck strap provided as an option ...

Page 40: ... your LAN and printer on page 2 24 Installation is complete Adjusting the host PC to the printer s LAN setting page 2 16 When you set up printer using wireless LAN When you set up printer using serial interface Adjust the printer LAN setting for your wireless LAN using web browser When you use a browser for setup on page 2 22 Adjust the printer LAN setting for your wireless LAN using utility When ...

Page 41: ...e current LAN setting of the printer Confirm the current LAN setting of the printer according following procedure 1 Turn on the printer s power 2 Open the peeler cover by using the roll paper cover open button 3 Press the FEED button until the printer beeps about 2 seconds 4 Close the peeler cover 5 The printer prints the current LAN setting Status sheet Note The printed result Status sheet is nec...

Page 42: ... set the IP address of host PC the same as the printer s setting Ex when printer s IP address is 192 168 192 168 set the host PC s to 192 168 192 2 Don t set 192 168 192 168 Subnet mask Ex 255 255 255 0 Note For information about the PC setting method see your PC s manual or wireless LAN card s manual The examples are for the default setting You should use the settings printed on the status sheet ...

Page 43: ...m these two methods to confirm Using Utility TMNetWinConfig Using Web browser The following sections describe each method Note Before you using Utility TMNetWinConfig you have to install it into your host PC About install it Install on page A 4 When you connect TM P60 with Peeler to host PC with serial cable you have to use the utility to confirm the connection See When you use the Utility TMNetWi...

Page 44: ...Menu Tool Search Method You should check Search Path selection select All Search Option IP Menu Tool Search Option IP You should set the IP address and subnet mask to search See Search Options IP on page A 17 for details When you use serial cable confirm connect a serial cable to the TM P60 with Peeler and host PC and turn the printer on again With connecting a serial cable to the TM P60 with Peel...

Page 45: ... key Note The IP address is printed at Confirming the current LAN setting of the printer on page 2 15 3 The browser displays a dialog box requesting a user name and password Click OK without entering any user name or password Note If the dialog box doesn t appear confirm the IP address printer and host PC and host PC s subnet mask This printer doesn t have any password at shipped When you register...

Page 46: ...de it is fixed to Infrastructure from utility accesses the printer SSID Method for specifying the IP address IP address subnet mask default gateway WEP key 1 Select the printer from the list view Note When you use multiple TM P60 with Peeler printers you can distinguish each TM P60 with Peeler with a MAC address The MAC address can be confirmed by the status sheet See Confirming the current LAN se...

Page 47: ...is checked automatically SSID WEP key and active WEP key Note Change the SSID from default and define WEP key to secure your wireless LAN We recommend to define WEP key as 128bit Hexadecimal to secure security This printer doesn t support the blank SSID any Enter one character into the SSID at least Ad Hoc mode is for default value only For detail of setting items see Setting Using a Web Browser o...

Page 48: ...N setting by status sheet printing after changing the LAN setting see Confirming the current LAN setting of the printer on page 2 15 When you use a browser for setup In this step change the LAN setting of printer to the setting of the wireless LAN installed in the printer from the trial host PC Note To enter the printer into your wireless LAN you have to setup the following items at least If you s...

Page 49: ...e It is fixed to Infrastructure SSID WEP key and active WEP key Note Change the SSID from default and define WEP key to secure your wireless LAN We recommend define WEP key with 128bit Hexadecimal to secure security This printer doesn t support the blank SSID any Enter one characters into SSID at least Ad Hoc mode is for default value only 4 Click the submit button 5 Click TCP IP from the right si...

Page 50: ...firming the current LAN setting of the printer on page 2 15 Confirm the connection between your LAN and printer Transmit ping command to the printer from PC in the LAN to which the printer is connected to confirm the connection If a reply isn t returned from the printer retry these procedures from the first after reset the wireless LANsetting of printer Install a Printer Driver in the Host PC POS ...

Page 51: ...ISK1 and continue to installation by wizard Is installation completed 2 Setup the OPOS device setting by using SetupPOS utility You can setup the OPOS and device setting by the SetupPOS utility 2 1 Setup the OPOS device setting Completed ERROR For detail refer to User Manual Select the device and I F setting Device specified setting Paper type size setting Bitmap setting ...

Page 52: ...ecuting the CheckHealth ResultCode SUCCESS ERROR Confirm the error condition by referring to the User s manual END The OPOS and device settings are right The Install and Setup are completed 3 Confirmation by sample program 4 Make a OPOS compliant program ...

Page 53: ...s The sample programs are intended as programs to serve as references for application developers The ways to use the principal methods and properties for each device are introduced in the form of Visual Basic and Visual C programs In this manual it is introduced in the form of Visual Basic Package contents of EPSON OPOS ADK Package contents of EPSON OPOS ADK are same as that of the previous one In...

Page 54: ...the APD you need to adjust the printer port setting for the printer interface model See the Installation manual and the User s manual for details 3 Test print Execute a test print from the property of the printer to confirm the setting If the test print is not correct please see the Notes on the User s Manual and Status API Reference Manual to solve the your problem Note You can use the printer wi...

Page 55: ... Paper layout differs from the actual paper Paper jam occurs Recovers by error recovery command Circuit error The circuit board doesn t work Impossible to recover Memory error The printer does not work correctly in R W checking Impossible to recover Voltage error The power supply voltage is extremely high or low Impossible to recover Software error The firmware does not work correctly Impossible t...

Page 56: ...s The beeping patterns are as follows Note For details about the status sheet see Status sheet printing page 3 4 Beeping Pattern The beeping indicates mean Beeping times Stop with memory switches Battery remaining amount is L level or less The printer can t find an Access point Roll paper end An error has happened 5 times Possible Battery remaining amount Msw 8 2 Can t find Access point Msw 8 3 Ro...

Page 57: ...C POS commmand 3 5 To Confirm the Current Setting of the Printer This printer has two functions to confirm the current setting of the printer Self test mode This mode prints all settings of the printer and a character printing test on roll paper Ex serial communication condition wireless LAN setting memory switch setting etc Status sheet printing This prints wireless LAN settings on roll paper 3 5...

Page 58: ... printer is ready to receive data as soon as it completes the self test Note If you want to pause the self test manually press the FEED button Press the FEED button again to continue the self test 3 5 2 Status sheet printing The status sheet describes the wireless LAN setting of printer This sheet is useful to confirm the current wireless LAN status To print a status sheet follow the procedure bel...

Page 59: ...changed by an Access point serial cable or TMNetWinconfig In this case reset the printer to change the printer to Ad Hoc mode for communication without any access point Note When you haven t adjusted the printer s wireless LAN setting or you set up the printer with a serial interface you can omit the resetting In this case omit the resetting then confirm the current setting The printer may beep wh...

Page 60: ...prints Hexadecimal Dump and then all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes Part of a hexadecimal dump is shown below Hexadecimal Dump To terminate hexadecimal dump press FEED button three times 1B 21 00 1B 26 02 40 40 40 40 1B 25 01 1B 63 34 00 1B 00 1B c 4 41 42 43 ...

Page 61: ...of the print head with a cotton swab moistened with an alcohol solvent ethanol methanol or IPA EPSON recommends cleaning the thermal head periodically generally every 6 months to maintain print quality 3 9 Cleaning the Platen Roller Roll Paper End Sensor When paper dust accumulates on the platen rollers or the roll paper end sensor follow the steps below to clean them To maintain good functional c...

Page 62: ...ter the peeler is used for a prolonged period of time the glue from the labels accumulates on the rollers of the peeler unit If you leave the rollers in such a condition the glue may stick to issued labels or a paper jam may occur To prevent malfunctions and maintain good print quality clean the rollers regularly every 20 000 labels You can clean them easily if you use a wasted label Note Do not u...

Page 63: ...printer printed after every print data transmission unit Detection of communication errors and recovering from such errors are also important Data communication without confirmation of printing and detetection of communication errors may cause data loss To ensure heighly reliable data communication we recommend the use of the status confirmation function of our genuine OPOS or Windows Printer Driv...

Page 64: ...eEvent regarding Battery Status This manual is installed with OPOS Vendor Model A P firmware RF firmware Power Managiment funtion with TM P60 Symbol AP 4121 1150 US 0 252 13 V2 51 08 Impossible Symbol AP 4131 1050 WW 0 350 33 F3 10 04 Possible Vender Model Software Ver Boot ver Power Managiment funtion with TM P60 Cisco Air AP1120B A K9 12 2 13 JA1 12 2 8 JA Impossible Battery Status The battery L...

Page 65: ...ee Operation tested Access point products page 4 2 for details 4 3 Beeper function This printer has a beeper function The beeper beeps automatically when the following conditions occur The automatic beeping enabled disabled is switched by a memory switch See Memory Switches page 2 11 for details The remaining battery charge is low The printer can t find an Access point wireless LAN Roll paper is o...

Page 66: ...eined Command data Tone Description 1B284104003031010A 1280Hz 1000ms beeping 1B284104003032010A 4100Hz 1000ms beeping 1B284104003033010A 1280Hz 200ms beeping 1B284104003034010A 4100Hz 200ms beeping 1B284104003035010A 1280Hz 200ms beeping 200ms off 200ms beeping 1B284104003036010A 4100Hz 200ms beeping 200ms off 200ms beeping 1B284104003037010A 1280Hz 500ms beeping 1B284104003038010A 4100Hz 500ms be...

Page 67: ...pplication Development Guide General Functions for details 4 4 2 1 Checking the printer state The state of the printer can be checked through properties supported by the printer For example if the user wants to check if the printer cover is open the CoverOpen property can be used This and many other events can also be checked by firing a StatusUpdateEvent StatusUpdateEvent can return information o...

Page 68: ...ent only As an example assume that the printer cover becomes open Usually when data is not being sent to the printer and the cover is opened a StatusUpdateEvent is fired to the application After the AsyncMode property is set to TRUE and a method is used to print data if the cover is opened while the data is being sent the program is notified by an ErrorEvent ErrorEvents are fired when the error ha...

Page 69: ...er Use ESC POS commands to read and write this data The following are examples of purposes Date of the printer for maintenance ID definition for developer or POS system Note When you use User NV memory area by using OPOS or APD you have to use Direct I O method or Control A font Please contact EPSON or your dealer for details Note the following when writing to and erasing NV memory The following r...

Page 70: ...Driver 4 6 1 1 How to print NV Graphics APD prints a stored NV Graphics by using Control font See the User s Manual of the Advanced Printer Driver for details 4 6 1 2 Printable bitmap format in APD The printable bitmap formats are formats that meet all the following condition When using NV Graphics Depends on the TM Flogo utility BMP format 4 6 2 OPOS EPSON OPOS ADK provides a tool TMFLogo that en...

Page 71: ...inting data The following commands are the escape sequence command for setting of printing position Note1 manner of ESC cA and ESC rA Characteristics are reset at the end of each print method or by a Normal sequence so these escape sequences cannot be used in the following manner OPOSPOSPrinter1 PrintNormal PTR_S_RECEIPT Chr H1B cA 123 OPOSPOSPrinter1 PrintNormal PTR_S_RECEIPT 456 Chr 13 Chr 10 Th...

Page 72: ...ee ESC POS Application Programming Guide about the method 4 6 4 Tips for Visual Basic When programming with Visual Basic limitations prevent data from 81h through 9Fh and from E0h through FEh from being sent as characters Therefore you may be not able to print a part of Page 0 for example in Visual Basic However you can use the following procedure to send this data Dim Send_ data 0 As Byte Send_da...

Page 73: ...ol in Your Operating System on page A 1 For instructions on the wireless LAN setting of the TM P60 using TMNetWinConfig utility see TMNetWinConfig on page A 4 For instructions on wireless LAN setting of the TM P60 using your web browser see Setting Using a Web Browser on page A 28 A 1 Setting the TCP IP protocol in Your Operating System To set the IP address you need to install the TCP IP protocol...

Page 74: ...rnet Protocol TCP IP check box is checked If not click the check box Note After the TCP IP is installed restart your computer and move on to the Installing TMNetWinConfig section A 1 2 Windows XP 1 Click the Network and Internet Connections icon in the Control Panel then click Network Connections ...

Page 75: ...k the Local Area Connection icon The Local Area Connection Status dialog is displayed 3 Click Properties and check whether the Internet Protocol TCP IP check box is checked If not click the check box Note After the TCP IP is installed restart your computer and move on to the Installing TMNetWinConfig section ...

Page 76: ...l TMNetWinConfig and reinstall it A 2 1 1 Installation Environments Your computer should meet the following conditions The hard disk must have unused memory of 3 MB or more The operating system must be one of the following Windows 2000 professional Windows XP professional The PC must be an IBM PC AT compatible with one of the operating systems mentioned above A 2 1 2 Windows 2000 1 Unzip the file ...

Page 77: ...echnical Reference Guide 4 The License Agreement dialog is displayed After confirming the contents Click Yes 5 The Choose Destination Location dialog is displayed Select the folder for installation and click Next The default is C Program Files EpsonNet EpsonTMNetWinConfig ...

Page 78: ... displayed Select the program folder for installation and click Next The default is EpsonTMNetWinConfig 7 When the installation is finished click Finish A 2 1 3 Windows XP 1 Unzip the file and start Setup exe 2 The Choose Setup Language dialog is displayed Select the language and click OK ...

Page 79: ...ess LAN Setup Detailed Information A 7 TM P60 with Peeler Technical Reference Guide 3 The Welcome dialog is displayed Click Next 4 The License Agreement dialog is displayed After confirming the contents Click Yes ...

Page 80: ...ocation dialog is displayed Select the folder for installation and click Next The default is C Program Files EpsonNet EpsonTMNetWinConfig 6 The Select Program Folder dialog is displayed Select the program folder for installation and click Next The default is EpsonTMNetWinConfig ...

Page 81: ...f the printer or send printing data to the printer while setting Do not use the same IP address as that of any other network device or PC A 2 2 1 IP Address Setting Here as an example how to set the IP Address in Windows XP is explained 1 Make sure Windows is running and a TM P60 with Peeler is turned on 2 Click Start point to All Programs point to TMNetWinConfig then click TMNetWinConfig ...

Page 82: ...e to view the TM P60 with Peeler over the network on your screen Note If you have connected more than one printer to the network and do not know for which printer you want to set the IP address you can check the printer by finding out the MAC address of the TM P60 with Peeler The MAC address can be found on the status sheet For printing the status sheet refer to Status sheet printing on page 3 4 ...

Page 83: ... Peeler gets the IP address by APIPA Automatic Private IP Addressing method In this case the TM P60 with Peeler requires about 1 minitue to get the IPaddress after the power is turned on The default setting is as follows Method for specifying the IP address Manual IP Address 192 168 192 168 Subnetmask 255 255 255 0 5 Assign the IP address the Subnet mask and the Default gateway If you use DHCP to ...

Page 84: ... Enter the password set in the print server then click OK If the password is not set just click OK without entering a password Note For information on the password function see password on page A 27 CAUTION After clicking OK you must not turn off the printer while the new settings are being sent to the TM P60 9 The update is complete when the message Configuration has been successfully completed a...

Page 85: ... Information A 13 TM P60 with Peeler Technical Reference Guide 10 When the message Transmission is complete appears click OK Note To get the information for the TM P60 with Peeler for the other segments see the Functions section below ...

Page 86: ...ucture indicates the printer list Item You can change the order by clicking on an item You can also adjust the viewing size of the item by dragging the dividing line between the items List view Indicates the information for the TM P60 Launch Browser Select the Model Name and then click this button Broswser is run and shows you to configure from web brawser Configuration Select the Model Name and t...

Page 87: ... communication error occurs Menu Sub Menus Explanation Device Configuration Start the setting of the TM P60 selected Launch Browser Start up the TMNetWebConfig Quit Close the TMNetWinConfig View Refresh Find the printers and update the list to show the latest information Tool Time out Set the time out for data transmission and reception to 2 to 120 seconds Search Method Set the search method Searc...

Page 88: ...ct All or COM Windows printing cannot be done while opening the TMNetWinConfig You should use this option at only if you connect the TM P60 with Peeler with an RS 232C cable to your PC Item Explanation Select All All selectable Search methods are set Select Individually Selectable Search method is set individually ...

Page 89: ... don t enter 0 the following dialog is displayed When you click OK the local address is set as 0 See the help of the utility for details Note 0 0 0 0 and 255 255 255 255 cannot be set as the Network address Also 255 255 255 255 cannot be set as the Subnet mask Item Explanation Search specified address When this checkbox is checked the specified address is searched Network Address Set the network a...

Page 90: ...nother baud rate with the utility the utility can t communicate with the TM P60 with Peeler Item Explanation Port Set the COM port number The COM port numbers that can be used are 1 through 256 Baud Rate bps See note below Set the baudrate The baud rate that can be set is one of the following 9600 14400 19200 38400 56000 57600 115200 Parity Set the parity Set either No Parity ODD or EVEN Flow Cont...

Page 91: ...nformation A 19 TM P60 with Peeler Technical Reference Guide Firmware Update When you select this menu the Firmware Update wizard starts up Usually you don t need to use this function Help Topics Help for the TMNetWinConfig is displayed ...

Page 92: ...the left in the dialog or pressing the Enter key or ESC key the dialog is closed A 2 4 Settings Start up TMNETWINCONFIG and click the printer you want to set and then click the Configuration button The settings dialog is displayed The TM P60 with Peeler current setting contents can be confirmed and be changed Setting contents of each head are explained below ...

Page 93: ... Network Card Information Information about the Network Card is displayed Return to Default button This returns the settings of the TM P60 with Peeler to the factory settings Item Explanation MAC Address MAC Address is displayed Hardware Version Hardware Version is displayed Software Version Software Version is displayed Model Name Model Name of the TM printer is displayed TM P60 with Peeler Locat...

Page 94: ...em Explanation Communication Standard The IEEE communication standard type of the wireless LAN is displayed Communication Mode Communication Mode Network Mode Infrastructure or Ad Hoc is displayed SSID The wireless Service set of the print server is displayed Channel The channel of the wireless LAN is displayed Transmission Rate The transmission rate of the wireless LAN is displayed Signal Conditi...

Page 95: ...basic setting of the Wireless communication Item Explanation Communication Mode Set the Communication Mode Network Mode of the wireless LAN to either the infrastructure mode or the Ad Hoc mode TM P60 with Peeler is fixed to Infrastructure mode except for the factory setting SSID Set the wireless Service Set SSID belonging to the print server When clicking the Browse button the list of SSIDs confir...

Page 96: ...tings Shared Key Clear WEP key OFF Authentication Method of Advanced Settings Open System WEP Key Length Set the length of the WEP key to either 64 bits or 128 bits WEP Key Input Method Set the character of the WEP key to either Hexadecimal or ASCII WEP Key 1 2 3 4 Input the WEP key When setting the WEP key Input Method to ASCII the optional character string can be input When setting the WEP key I...

Page 97: ...wer Management Setting Note When using the TM P60 with Peeler in the Ad Hoc mode this function is disabled It depends on Access point whether using this function is possible or impossible Item Explanation Transmission Rate Select one of the following Automatic 1Mbps 2Mabps 5 5Mbps 11Mbps Authentication Method Set either Shared key or Open System Item Explanation Set power management Select Disable...

Page 98: ...ation Set RTS CTS handshake control Select RTS CTS handshake control Disable or Enable RTS CTS Threshold 0 2347 Set the value 0 2347 Item Explanation Set roaming Select Disable Enable of the AP Density AP Density Select the access point density as Low Medium or High Item Explanation Set fragment threshold Disable or Enable the Fragment threshold Fragment Threshold 256 2346 Set the value between 25...

Page 99: ...ange button on following screen The screen is shown when you change any setting Note The password can also be changed from the web browser This password function is common for these Item Explanation Automatic Manual Select either Automatic Manual for specifying the IP address Other items are disabled Set using Automatic Private IP Addressing APIPA Select Disable or Enable for the APIPA Automatic P...

Page 100: ...2 Input the IP address of the TM P60 with Peeler in the browser address bar and press Enter Ex http 192 168 192 168 Note You can confirm the IP address by printing a status sheet See Status sheet printing on page 3 4 for details 3 The browser displays a dialog box requesting a user name and password Enter your username and password Note If you are using the default settings of the TM P60 with Peel...

Page 101: ...ou can modify the parameters by following the menus You must click Submit to send the change to the printer and then click Reset to make the submission effective on each Web page If you change the IP address SSID etc you have to change the settings of the host PC and AP to match the printer s setting ...

Page 102: ...rm the basic settings of the TM P60 with Peeler Interface Card Information of the Interface Card is displayed Item Explanation Administrator Name Administrator Name is displayed Location Person Location Person is displayed MAC Address MAC Address is displayed Hardware Version Hardware Version is displayed Software Version Software Version is displayed ...

Page 103: ...s displayed SSID The wireless Service Set of the print server is displayed Channel The channel of the wireless LAN is displayed Transmission Rate Mbits s The transmission rate of the wireless LAN is displayed Access Point MAC Address The access point of the wireless LAN is displayed It is displayed only when the infrastructure mode is being used Signal Condition The signal condition of the printer...

Page 104: ...dress The setting condition of the IP Address setting method is displayed Set using Automatic Private IP Addressing APIPA The setting condition of the APIPA Automatic Private IP Addressing function is displayed Set Using PING The IP address setting by PING is displayed IP Address The IP Address is displayed Subnet Mask The Subnet Mask is displayed Default Gateway The Default Gateway is displayed ...

Page 105: ...with Peeler are not updated immediately Click the SUBMIT button on the setting screen to send the setting contents to the TM P60 with Peeler When changing each item of the Wireless TCP IP and SNMP first click the SUBMIT button on the setting screen Then all items Wireless TCP IP and SNMP are changed on the screen then reset the printer or turn the power off and back on again Then the setting is ef...

Page 106: ... mode of the wireless LAN to either the infrastructure mode or the Ad Hoc mode SSID Set the Wireless Service Set SSID of the print server Channel Set the channel to use from the list Encryption Set the WEP key to either OFF WEP 64 or WEP 128 Encryption Key Select the WEP key from 1 4 Key 1 2 3 4 Input the WEP key When setting the Encryption to WEP 64 always input 10 Hexadecimal digits When setting...

Page 107: ...s button after changing the setting contents to send the setting contents to the TM P60 with Peeler Item Explanation Authentication Algorithm Select from Open System Shared Key AP Density Select the density of the access point from Low Med High Transmission Rate Set from Auto 1M 11M 1M 2M 5 5M 11 RTS Threshold Select a value between 0 and 2347 ...

Page 108: ... Peeler Note The Set Using PING is changed to disabled automaticaly after the IP address is defined by it Item Explanation Get IP Address Select either Auto Manual Set using Automatic Private IP Addressing APIPA Select the ON OFF of the APIPA Automatic Private IP Addressing function Set Using PING Select the ON OFF of the IP address setting by PING IP Address Set the IP Address Subnet Mask Set the...

Page 109: ...ed Set the SNMP Communication Community SUBMIT button Click this button after changing the setting contents to send the setting contents to the TM P60 with Peeler Item Explanation Read Only The setting is public only Read Write Set the Read Write Community name It is possible to input to a maximum 32 letters but the 16 letters from the head can be input ...

Page 110: ...ed Set the administrator SNMP IP Trap Setting SUBMIT button Click this button after changing the setting contents to send the setting contents to the TM P60 with Peeler Note The Trap items are printer is turned on and all errors Item Explanation Trap Select Disabled Enabled Address Set the Address Community name Enter the name ...

Page 111: ...lution printing function it is for Get IP address auto function that prints a specified IP address at the TM P60 with Peeler is assigned IP address SUBMIT button Click this button after changing the setting contents to send the setting contents to the TM P60 with Peeler Item Explanation Administrator Name Set the Administrator Name Location Person Set the Location Person IP Address resoluition pri...

Page 112: ...T button Click this button after changing the setting contents to send the setting contents to the TM P60 with Peeler Note The Password is common to the one which is set by TMNetWinConfig password on page A 27 Item Explanation Old Password Input the old password New Password Input the new password Re input Password Input the new password again ...

Page 113: ... setting of the TM P60 with Peeler to the first condition Reset Reset button When you click this button the TM P60 with Peeler applies the changing and reboots itself FACTORY DEFAULT button When you click this button the TM P60 with Peeler is returned to the factory setting After clicking the button reboot the printer to return it to the factory setting ...

Page 114: ...A 42 Wireless LAN Setup Detailed Information Rev B ...

Page 115: ...2 11a and IEEE 802 11g The distance between the communicating wireless LAN equipment must be 25 meters or less but the distance of possible communication depends on the environment Also the communication speed sometimes declines at longer distances The wireless LAN can be set to any one of 11 channels but when another wireless LAN network is using a channel with a similar number it sometimes inter...

Page 116: ...t locking the door of your house These security functions attempt to prevent your data from being monitored or tampered with by a third party For increased wireless security you can use such methods as a Radius server and Internet Protocol Security IPSec B 3 2 Security Function Outline SSID Service Set Identifier This is the ID which specifies an access point of the connection place only wireless ...

Page 117: ...128 bits or 64 bits select 128 bits to make it harder to decipher the key We also recommend changing the WEP key regularly in case it is ever deciphered MAC Address Filtering This prohibits a connection to an access point by any device that does not have a MAC address registered with the network This can prevent tampering with your data but it does not prevent unauthorized monitoring of your data ...

Page 118: ...Wireless LAN Network Composition B 4 Rev B ...

Page 119: ...Rev B Character Code Tables C 1 TM P60 with Peeler Technical Reference Guide Appendix C Character Code Tables C 1 Page 0 PC437 USA Standard Europe International character set ...

Page 120: ...C 2 Character Code Tables Rev B C 2 Page 1 Katakana ...

Page 121: ...Rev B Character Code Tables C 3 TM P60 with Peeler Technical Reference Guide C 3 Page 2 PC850 Multilingual ...

Page 122: ...C 4 Character Code Tables Rev B C 4 Page 3 PC860 Portuguese ...

Page 123: ...Rev B Character Code Tables C 5 TM P60 with Peeler Technical Reference Guide C 5 Page 4 PC863 Canadian French ...

Page 124: ...C 6 Character Code Tables Rev B C 6 Page 5 PC865 Nordic ...

Page 125: ...Rev B Character Code Tables C 7 TM P60 with Peeler Technical Reference Guide C 7 Page 16 WPC1252 ...

Page 126: ...C 8 Character Code Tables Rev B C 8 Page 17 PC866 Cyrillic 2 ...

Page 127: ...Rev B Character Code Tables C 9 TM P60 with Peeler Technical Reference Guide C 9 Page 18 PC852 Latin2 ...

Page 128: ...C 10 Character Code Tables Rev B C 10 Page 19 PC858 Euro ...

Page 129: ...Rev B Character Code Tables C 11 TM P60 with Peeler Technical Reference Guide C 11 Page 255 Blank page ...

Page 130: ... Character Code Tables Rev B C 12 International Character Sets ASCII code hexadecimal number Germany Country U S France UK Denmark I Sweden Italy Spain I Japan Norway Denmark II Spain II Latin America Korea ...

Page 131: ...d for controlling the TM printer in the same manner as the Windows standard printer driver General Features of the EPSON Advanced Printer Driver The EPSON Advanced Printer Driver has the following features Supplies the Windows printer driver for the TM printer which enables printing through general Windows applications Enables executing unique functions of the POS printer such as paper cutting and...

Page 132: ... such as two color printing smoothing continuous printing and option selection for cutting method Receipt printing receipt Sample program Sample program for using the StatusAPI with Visual Basic and Visual C can be installed Manual The following manuals can be installed Driver User s Manual Status API Reference Manual EPSON Advanced Printer Driver Support Environment Supported interfaces Serial wi...

Page 133: ...que functions exclusively for TM printers by EPSON Also the power notice function offline buffer clear processing and device irregular processing that has been taken into account by developers are supported by the driver these can reduce the number of application steps Note For detailed information for the API functions refer to OLE for Retail POS Application Programmer s Guide APG issued by the U...

Page 134: ... utility Application Development Guide for OPOS compatible application developers editions for common description and for each device Utilities SetUpPOS Utility Can select a device to be used connection port and settings such as paper width monochrome two color only for two color supported devices and print waiting time TM Flash logo utility Can register a bit map file to the printer and customer ...

Page 135: ... the detailed information regarding the ESC POS commands contact the dealer where you purchased the product D 1 4 Downloading Drivers Utilities and Manuals Drivers utilities and manuals can be downloaded from one of the following URLs For customers from North America go to the following web site http www epsonexpert com and follow the onscreen instructions For customers in other countries go to th...

Page 136: ...D 6 System Planning Rev B ...

Page 137: ... Peeler serches for an host PC which is in Ad Hoc mode If the TM P60 with Peeler is out of wireless communication range the POWER LED flashes slowly and the buzzer sounds In this case try following items Confirm the wireless LAN settings of the TM P60 with Peeler and the access point Ex SSID IP address submet mask WEP key etc The TM P60 with Peeler s self test shows you the current settings except...

Page 138: ...re are obstructions or the AP is not on the same floor move the AP or the TM P60 with Peeler and confirm that communication is possible Q 6 The TM P60 with Peeler can t connect to the Wireless LAN What should I do The network mode for the TM P60 with Peeler is in the AdHoc mode as the initial setting Print out a status sheet and set the wireless LAN setting of the PC to match the TM P60 with Peele...

Page 139: ...n Confirm that the cable between the network and AP is not unplugged or cut Q 7 Wireless LAN parameters for the TM P60 with Peeler cannot be set with RS 232 When setting the TM P60 with Peeler with RS 232 TMNetWingConfig must be installed on the PC Also the serial setting of TMNetConfig must match the TM P60 with Peeler A 7 1 Turn on the TM P60 with Peeler again After confirming the that TM P60 wi...

Page 140: ... are turned off Q 10 TM P60 with Peeler turns off several minutes after it is turned on A 10 1 The period of time set for the auto power off of TM P60 with Peeler is not proper When the TM P60 with Peeler is set time for auto power off by memory switch the TM P60 with Peeler turns itself off automaticaly when it doesn t receive any data in the specified period Confirm the power management function...

Page 141: ... cut label with black mark is used die cut labels with black marks must be set as receipt paper with black mark the user must consider the print position peeler position or manual cutting position Paper type Thermal paper Receipt paper without black marks Receipt paper with black marks Die cut label paper without black marks Die cut label paper with black marks Form Roll paper Paper width 29 5 mm ...

Page 142: ...The following original paper can be used for receipts TF50KS E paper thickness 65 µm NIPPON Paper Industries Co Ltd U S A P350 paper thickness 62 µm Kanzaki Specialty Paper USA P310 paper thickness 58 µm Kanzaki Specialty Paper USA P300 paper thickness 56 µm Kanzaki Specialty Paper USA Arrangement of the roll paper end A red line that indicates the paper end its length is decided by users is recom...

Page 143: ...ility select the proper print density for the paper type used See the table below Print density can be set with a memory switch Requirement for die cut label and black mark Roll Paper No Original Paper No Density Level ETLA series 100 TF50KS E 100 P350 90 P300 P310 95 When die cut labels are used Paper detection by detecting edge of label ...

Page 144: ...ith a Macbeth density meter PCMII D filter F 1 1 Printable Area F 1 1 1 Label paper Printable area for label paper Example Liner width 57 5 mm Label width 54 mm Allowable combination of the reflecting rate Units Black mark portion 1 17 16 15 14 13 or less Non black mark portion 2 90 85 80 75 70 or more 57 5 0 5 48 5 1 5 Programmable by control command Printable Area 4 75 4 25 1 75 0 75 1 75 0 75 5...

Page 145: ...lues for designing Paper Width and Printable Area Recommended It is assumed that the label is placed on the center of the liner exactly Numeric values used here are average values for designing Liner width mm 59 5 57 5 54 5 48 41 5 35 5 29 Label width mm 56 54 51 44 5 38 32 25 5 Printable Area mm 50 48 5 45 38 32 26 20 Left margin mm 3 3 3 3 3 3 3 Right margin mm 3 3 3 3 5 3 3 2 5 Positioning dot ...

Page 146: ...48 5 42 36 29 5 Printable area mm 54 52 5 49 42 36 30 24 Left margin mm 2 75 2 75 2 75 2 75 2 75 2 75 2 75 Right margin mm 2 75 2 25 2 75 3 25 2 75 2 75 2 25 Positioning dot number 1 432 1 420 1 392 1 336 1 288 1 240 1 192 Total number of dots 432 420 392 336 288 240 192 Font A 36 35 32 28 24 20 16 Font B 43 42 39 33 28 24 19 Font C 54 52 49 42 36 30 24 420 57 5 0 5 mm 2 75 mm 0 125 mm 52 5 mm dot...

Page 147: ......

Page 148: ...EPSON SEIKO EPSON CORPORATION ...

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