Epson EPL-6100L, Reference Manual, Page: 121 / 190

Troubleshooting
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For Macintosh users
1. Select Chooser from the Apple menu. Click the icon of your
printer, and then select the USB port that your printer is
connected to. Click
Setup , and the EPSON Printer Setup
dialog box appears.
2. Click Print Status , and the Status Sheet dialog box appears.
3. Click Status Sheet, and the printer starts printing a status
sheet.
4. Click OK to close the dialog box.
Clearing Jammed Paper
When paper is jammed in the printer, the EPSON Status Monitor
3 utility provides alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed
paper:
❏
Do not remove jammed paper by force. Torn paper can be
difficult to remove and might cause other paper jams. Pull it
gently in order to avoid tearing.
❏
Always try to remove jammed paper with both hands to avoid
tearing it.
❏
If jammed paper is torn and remains in the printer, or if paper
is jammed in a place not mentioned in this chapter, contact
your dealer.