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Epson EPL-6000, User Manual

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Epson EPL-6000 User Manual Download Page 167

Troubleshooting

This section discusses problems you may encounter and their likely
solutions. (Paper jam problems are discussed earlier in this chapter.)
Locate the problem in the list below and work through the

suggested solutions. If the exact problem is not listed, look for one
of a similar type. Many of the problems may not be as serious as you
first think and can be corrected easily.

If the suggestions below do not solve the problem, see your Epson
dealer. If necessary, call the Epson Consumer Information Center at

l-800-922-8911 for the location of the nearest Epson dealer.

7-12

Troubleshooting

Summary of Contents for EPL-6000

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Page 3: ... that the printer and receiver are on different branch circuits If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful Television Interference Handbook This booklet is available from the U S Government Printing Office Washington DC 2040...

Page 4: ...opying recording or otherwise without the prior written permission of Epson America Inc No patent liability is assumed with respect to the use of information contained herein While every precaution has been taken in the preparation of this publication Epson America assumes no responsibility for errors or omissions Nor is any liability assumed for damages resulting from the use of the information c...

Page 5: ...iv ...

Page 6: ... Testing and Connecting the Printer 2 1 Testing the Printer 2 2 Connecting to Your Computer 2 11 Chapter 3 Using the Printer 3 1 The Control Panel 3 2 SelecType Overview 3 7 The SelecType Control Panel 3 10 Using SelecType 3 12 SelecType Options 3 20 Chapter 4 Paper Handling 4 1 Selecting Paper 4 2 Selecting a Paper Size 4 4 Printing Methods Summary 4 5 Paper Delivery Choices 4 6 Paper Feed Method...

Page 7: ...ansporting Your Printer 6 33 Unpacking the Printer after Shipment 6 40 Chapter 7 Troubleshooting 7 1 Error Messages 7 2 Paper Jam Problems 7 7 Troubleshooting 7 12 Power Supply 7 13 Printing Problems 7 14 Paper Handling 7 19 Decline in Print Quality 7 22 Appendix A Character Samples and Symbol Sets A 1 Resident Fonts A 2 Symbol Set Tables A 3 Appendix B Technical Specifications B 1 Printer Specifi...

Page 8: ...normally associated with typeset material Features In addition to the high quality printing and ease of operation you have come to expect from Epson printers the EPL 6000 printer offers the following HP LaserJet series II emulation resident in the printer giving you access to the wide range of software written for Hewlett Packard laser printers An optional Epson FX Identity Cartridge that uses the...

Page 9: ...ere to get help Customer support and service for Epson products are provided by a network of authorized Epson Dealers and Customer Care Centers throughout the United States Epson America provides product information and support to its dealers and Customer Care Centers Therefore we ask that you contact the business where you purchased your Epson product to request assistance If the people there do ...

Page 10: ...er There is a label on the fuser warning you not to touch the hot surface Protect the light sensitive drum from exposure to light You should avoid exposing the drum unit to room light for any longer than necessary Never expose the drum to lighting any stronger than room light Overexposing the drum may cause abnormally dark or light areas to appear on the printed page reducing the service life of t...

Page 11: ...Introduction l Never try to force the printer s components into place Although the printer is designed to be sturdy rough handling can damage the printer 4 Introduction ...

Page 12: ... your computer This chapter also describes how to change your print density setting Chapter 3 contains information on general printer operation The information on SelecType is necessary for the day today operation of your printer Chapter 4 details paper handling Chapter 5 gives you information on the HP LaserJet series II mode including a command summary Chapter 6 gives you information on maintain...

Page 13: ...arts Views of the printer s internal components are also shown Conventions used in this manual WARNINGS must be followed carefully to avoid damage to your printer or computer or injury to yourself CAUTIONS should be followed carefully to ensure that your printer operates correctly Notes contain important information and useful tips on the operation of your printer 2 About This Manual ...

Page 14: ...ng the Printer 1 4 Carrying the Printer 1 9 Assembling the Printer 1 10 Installing internal components 1 11 Installing the paper cassette 1 19 Installing the face up output tray 1 20 Attaching the power cord 1 23 Setting the paper feed mechanism 1 23 Setting Up the Printer 1 1 ...

Page 15: ...l four feet Use a grounded outlet one that has three holes to match the power plug on the printer Do not use an adapter plug Leave adequate room around the printer to allow easy printer operation and maintenance You need to locate a space that is 35 inches 889 mm wide and 24 inches 610 mm deep When you install the printer in this space you should make sure there is sufficient room on each side of ...

Page 16: ...ng a Place for the Printer To give you enough room to open the printer cover allow 18 inches 457 mm from the bottom of the print to any shelf or surface directly above the printer Setting Up the Printer 1 3 ...

Page 17: ...large motors or other appliances that might disrupt the power supply Keep the entire computer system away from potential sources of interference such as loudspeakers or the base units of cordless telephones Unpacking the Printer Carefully unpack the outer carton At the top of the carton is the accessory pack containing several printer components Beneath the pack is the printer itself which is prot...

Page 18: ...Unpacking the Printer 1 Remove the accessory pack and make sure you have the accessories shown below Setting Up the Printer 1 5 ...

Page 19: ...avy you may need to have someone help you lift it 3 Remove the white foam packing material and plastic bag protecting the printer Also remove the plastic bag from the paper cassette Note It is very important to save all packing materials You need to repack the printer in these materials whenever you ship the printer Chapter 6 has details on transporting your printer 1 6 Setting Up the Printer ...

Page 20: ...lifting up on the latch Top cover 5 Remove the tape and foam from the printer and paper cassette CAUTION Be particularly careful to remove the foam taped inside the printer Save this foam you ll need it whenever you transport the printer Setting Up the Printer 1 7 ...

Page 21: ...Unpacking the Printer 6 To close the cover push only on the ridged portion of the lid 1 8 Setting Up the Printer ...

Page 22: ...cation you selected for it carry the printer by holding the recesses on each side of the printer as shown below Note The printer weighs about 36 lb 16 kg and should be carried with care You may need to have someone help you lift it Setting Up the Printer l 9 ...

Page 23: ...nstall a few important parts Before proceeding familiarize yourself with the components shown below The basket is inside the printer and must be removed when you install certain parts The other parts shown were shipped in the accessory pack 1 10 Setting Up the Printer ...

Page 24: ...ternal components including the drum unit drum replacement cartridge cleaning pad and developer unit The drum unit drum replacement cartridge cleaning pad and toner cartridge which is attached to the developer unit need to be replaced periodically See Chapter 6 for details WARNING When handling the drum developer unit or basket always set them on a clean smooth surface Be sure not to scratch or ma...

Page 25: ...a flat surface 3 Locate the cleaning pad in the accessory pack Holding the green felt tabs on the cleaning pad insert the pad into the indentation on the orange colored fuser on the left side of your printer WARNING Never touch the fuser When the printer is in operation the fuser becomes very hot 1 12 Setting Up the Printer ...

Page 26: ...r the drum with a soft cloth or sheet of paper whenever the drum is exposed Also do not touch the surface of the drum 5 Place the drum unit on a clean smooth surface and locate the main charger wire which extends along the length of the green drum inside a slot directly over the drum WARNING The main charger wire is very delicate Do not press on it too hard or it may break Also never touch the wir...

Page 27: ...rubbing the swab along the length of the wire You need to insert the cotton swab a fraction of an inch into the slot to reach the wire 7 Set the drum unit aside for a moment and locate the developer unit WARNING Do not touch the roller on the developer unit 1 14 Setting Up the Printer ...

Page 28: ...horizontally with the toner cartridge label right side up Gently shake the unit back and forth a few times to distribute the toner 9 Install the drum unit lifting it by its green handles and the developer unit in the basket Setting Up the Printer 1 15 ...

Page 29: ...p cover of the printer open align the arrow on the back of the basket with the arrow on the printer case The arrows point toward each other when the unit is properly installed Gently lower the basket into place 1 16 Setting Up the Printer ...

Page 30: ...taneously on the drum unit s two green handles until the drum unit clicks into place 12 Unfasten the tape holding the clear plastic film in place on the initial toner cartridge which is attached to the developer unit Setting Up the Printer 1 17 ...

Page 31: ...he printer Pull firmly until the other end of the film comes out of the cassette 14 Insert the drum replacement cartridge in the slot at the right rear comer of the printer frame with the printer cover open Make sure that the indicator light faces the front of the printer Press down on the cartridge until it clicks into place 1 18 Setting Up the Printer ...

Page 32: ...assette Push the cassette in until it goes no further then lower the right side of the cassette the side you insert paper into until the cassette drops into place Assembling the Printer 15 Now close the printer cover by pressing down on the ridged area on the right side of the cover CAUTION It is particularly important to lower the cassette into place If the paper cassette is not installed properl...

Page 33: ...path See Chapter 4 for details The faceup output tray also lets you view your printed output the moment it comes out of the printer If you wish to install the face up output tray follow these steps 1 Locate the two faceup output tray hooks on the left side of your printer 2 Mount the faceup output tray onto the hooks as shown 1 20 Setting Up the Printer ...

Page 34: ...ktop and slides to the left of the printer as shown below Before you install the tray make sure there is at least 13 inches 330 mm of unobstructed area to the left of the printer Otherwise your tray may run into an obstruction and break when you open the cover Setting Up the Printer 1 21 ...

Page 35: ...on top of the printer However you should lower the tray before you open the printer cover Note The EPL 6000 is factory set for face down output on top of the printer If you prefer face up delivery simply move the paper patch selector located on the left side of the printer to the down position 1 22 Setting Up the Printer ...

Page 36: ...s shown below Then plug the other end of the power cord into a properly grounded outlet Setting the paper feed mechanism Follow the steps below if you are using the printer for the first time or if you have lust transported the printer 1 Be sure the printer is turned off then remove the paper cassette 2 Turn on the power by pressing the side of the power switch marked with the number 1 The power i...

Page 37: ...side of the cassette the side you load paper into until it drops into place This procedure causes the paper feed mechanism which can become misaligned when you transport the printer to resume its original position If you do not perform these steps before using your printer for the first time or after transporting your printer paper jams may result 1 24 Setting Up the Printer ...

Page 38: ... the self test 2 5 Adjusting print density 2 6 Performing the font and status print tests 2 8 Connecting to Your Computer 2 11 Choosing an interface 2 11 Connecting the parallel interface 2 12 Connecting the serial interface 2 13 Setting the DIP switches for the serial interface 2 14 Testing and Connecting Your Printer 2 1 ...

Page 39: ... can be run any time you need information on fonts or printer status Before running any of these tests make sure you have removed all protective materials from the printer and that you have installed all components as described in Chapter 1 You do not need to connect the printer to your computer before running these tests Connecting your printer to your computer is described later in this chapter ...

Page 40: ...ooting information CAUTION After turning off the printer always wait at least five seconds before switching it back on Loading paper The paper cassette holds up to 150 sheets of 20 lb paper To load paper follow the steps below See Chapter 4 for more information on paper handling 1 Remove the paper cassette 2 Open the manual feed tray on the paper cassette Slide the paper guides all the way apart a...

Page 41: ...f necessary until they are both resting lightly against the paper 6 Close the manual feed tray 7 Reinsert the paper cassette into the printer with the arrow on the side of the cassette pointing into the printer Push the cassette in until it goes no further and lower the right side of the cassette the side you load paper into until it drops into place CAUTION It is particularly important to lower t...

Page 42: ...int density setting After you print the self test check the character pattern to see whether you are satisfied with the print density The section in this chapter on adjusting print density describes how to change the print density setting Follow the steps below to perform the self test WARNING Never open the printer cover while the EPL 6000 is printing 1 Be sure that your printer is plugged in and...

Page 43: ...ee Chapter 3 Part of the character pattern is shown below Look at your printout to determine whether the print is too light or too dark If you need to change the print density see the following section on adjusting print density Adjusting print density If the self test you printed is too light or too dark adjust the print density as follows 1 Open the printer cover by lifting up on the latch 2 6 T...

Page 44: ...asing the print density increases toner consumption If you increase the print density you need to replace the toner cartridge more frequently 4 To make the print lighter turn the knob counterclockwise Note If you wish to return the print density to the factory default setting point the arrow on the knob toward the gray dot on the printer case Testing and Connecting Your Printer 2 7 ...

Page 45: ... printer to your computer The font print test The font print test gives you details on available HP fonts including font source and font ID number pitch point size available symbol sets and a print sample The symbol set ID numbers listed on the font print test in the symbol set column provide the unique portion of the escape sequence needed to select that particular symbol set For more information...

Page 46: ...IER BOLD I07 COURIER BOLD I08 LINE PRINTER 10 12 8U 10 12 10u 10 12 11u 10 12 ON 10 12 8U 10 12 10u 10 12 11u 10 12 ON 16 6 8 5 8U Status print test The status print test gives you information on current printer settings such as paper size number of copies selected and font source and number Follow the steps below to perform the status print test 1 Be sure that your printer is plugged in and the p...

Page 47: ...pies Auto Continue Status print Power ON Data Buffer Over Run Buffer Buzzer Function Menu Status Letter Interface Parallel 1 ON OFF ON LINE 2K Bytes 10 ON Current Page Format Letter 8 5 x 11 inch Vertical Horizontal Page Length 66 Lines Left Margin 0 columns Top Margin 3 Lines Right Margin 80 Columns Text Length 60 Lines Current CPI 10 CPI Current LPI 6 LPI Printable Chara 80 Characters 2 10 Testi...

Page 48: ...able it is normally better to use the parallel interface for the printer leaving the serial port of your computer free for devices such as modems If you are in any doubt about which type of connection to make consult your Epson dealer Your printer is set up at the factory for parallel communication If your computer also uses parallel communication you should be able to connect up immediately provi...

Page 49: ...ow these steps to connect the parallel interface 1 Turn off both your printer and computer 2 Plug the connector securely into the parallel interface of the printer as shown The parallel interface is the leftmost connector if you are facing the back of your printer 3 Lock the wire clips together into place on each side of the connector 2 12 Testing and Connecting Your Printer ...

Page 50: ...he printer s serial interface make sure that you have a properly shielded cable and that it is the correct one for your computer Follow these steps to connect the serial interface 1 Turn off both the printer and the computer 2 Plug the cable connector securely into the serial interface as shown The serial interface is just to the left of the DIP switches if you are facing the back of your printer ...

Page 51: ... required This completes the connection of the serial interface cable Now you need to set the DIP switches for the type of serial interface you are using Setting the DIP switches for the serial interface The DIP switches are factory set for the RS 232C interface If you are using the RS 422A interface you need to change the DIP switches according to the table below 2 14 Testing and Connecting Your ...

Page 52: ...a switch down sets it ON and up sets it OFF CAUTION Turn your printer off before setting the switches Then turn it back on to implement your changes 1 2 3 4 5 6 7 6 RS 232C OFF OFF OFF OFF l OFF OFF ON RS 422A OFF OFF OFF OFF OFF ON ON OFF If DIP switch 5 is turned ON when the RS 232C serial interface is in use pin 25 on the connector is set to 5V if the DIP switch is turned OFF the pin on the con...

Page 53: ...erial communication in SelecType You may also need to change several interface settings such as baud rate and parity before your printer and computer can communicate properly See the SelecType section in Chapter 3 for details on serial interface settings and for other information on operating your printer 2 16 Testing and Connecting Your Printer ...

Page 54: ... 10 Using SelecType 3 12 Enter SelecType 3 12 Display main menu functions 3 13 Enter menu options 3 13 Set an option 3 14 Display submenu functions and select options 3 14 Exit SelecType and reset the printer 3 17 Initializing SelecType to factory default settings 3 18 SelecType practice example 3 19 SelecType Options 3 20 Main menu options 3 20 HP emulation submenu options 3 23 Interface submenu ...

Page 55: ...trol panel lets you monitor the printer s status and view SelecType functions and their available options The display gives you three types of information as described below l Status messages which appear in the display as part of the normal operation of your printer indicate the printer s current status DATA IN BUFFER FONT PRINT This message appears after the printer receives data without a form ...

Page 56: ...paper size is shown on the right This message appears for approximately 60 seconds while the printer warms up and completes self diagnostic checks This message appears while the printer is receiving data and printing It changes to ON L I NE before the paper is ejected This message appears during manual printing See Chapter 4 for instructions on manual feed printing This message appears when you re...

Page 57: ...ecType instructions and messages see the SelecType section later in this chapter Indicator lights POWER ERROR MANUAL On when the printer power supply is on On to indicate an error condition Details of the error condition appear in the display Indicates that the printer is in the manual paper feed mode Buttons SelecType UP DOWN When the printer is off line use this button to enter or exit SelecType...

Page 58: ...ee seconds clears the buffer resets printer functions to their current SelecType settings and clears temporary soft fonts and temporary macros The message RESET appears briefly in the display Clearing certain error messages When certain error messages appear in the display this button can be pressed to clear them and set the printer on line Pressing this button also overrides paper size messages S...

Page 59: ...se this setting for envelopes and heavy 27 through 34 pound paper When this option is on a pound sign appears at the right of the display The default setting is off Press this button to set the printer on line or off line This button is disabled in the SelecType mode 3 6 Using the Printer ...

Page 60: ...ion options for HP and FX emulation Notes l Your application program may send printer commands that temporarily override the HP emulation submenu settings If you are not getting the results you expect check your application software settings l Epson FX emulation is available through an optional Epson FX Identity Cartridge SelecType options for FX emulation are discussed in the manual that comes wi...

Page 61: ... POWER ON DATA BUFFER Specifies the size of the paper Selects the number of copies to print Lets the printer continue printing instead of stopping under certain error conditions Allows you to select the emulation mode and enter the emulation submenus Allows you to set up the printer s interface to conform to the requirements of your computer Allows you to run the status print test each time the pr...

Page 62: ...ol Selects the number of data bits Selects the parity Selects the number of stop bits Turns Robust Xon on and off SelecType Overview HP emulation submenu FONT SOURCE Sets the default font source location FONT NUMBER Allows you to specify font number based on the font source selected FORM Form Length SYMBOL Sets the number of lines that can be printed on the paper Selects a symbol set Using the Pri...

Page 63: ... SelecType functions on the left side On the right side the display shows the options for each function SelecType Use the SelecType button to enter and exit SelecType After exiting SelecType you must use the RESET CONTINUE button as described below to implement your changes The A button moves you up a menu or increases numeric values The button moves you down a menu or decreases numeric values The...

Page 64: ...ement your SelecType settings Initializing SelecType settings to factory defaults In SelecType mode hold down the RESET CONTINUE button for three seconds until the message INITIALIZE appears Then hold down the button for three more seconds until the message RESET appears to return all SelecType functions to the factory settings See the section on initializing SelecType for full details CAUTION Thi...

Page 65: ...s l Enter menu options l Set an option l Display submenu functions and select submenu options if desired l Exit SelecType and reset the printer Details of each step are provided below Enter SelecType To enter SelecType set the printer off line by pressing the ON LINE button Then press the SelecType button You are now in the main menu which contains these menu functions PAPER SIZE COPIES AUTO CONT ...

Page 66: ...t function The function is blinking Blinking functions or options appear shaded in this chapter You can use the to move down the list of functions you can use the to move back up the list Enter menu options Move to the function you wish to change Press the SET button to activate the list of options The menu function stops blinking and the menu option starts blinking indicating that you can now cho...

Page 67: ...o the current option Press the SET button The option stops blinking and the menu function begins blinking You can now move to a new function Display submenu functions and select options When you want to enter the emulation or interface submenus from the SelecType main menu follow the steps described below Note Options for each function are described in the SelecType Options section later in this c...

Page 68: ...emulation submenu and return to the main menu Press the SET button to activate the option The function stops blinking and the option starts blinking Use the or button to move to the option you want to set Press the SET button An asterisk appears next to the option indicating that the new option has been set The option stops blinking the function starts blinking To exit the emulation submenu and re...

Page 69: ...et the SERIAL option An asterisk appears next to SERIAL 5 Press the SET button a third time to enter the interface submenu where you can change options for the menu functions listed below The SelecType Options section in this chapter describes options for these functions in detail BAUD RATE PROT DATA BIT PARITY STOP BIT ROBUST XON 6 Use the or button to move to a function you want to change Note T...

Page 70: ...nt see the section below on exiting SelecType Exit SelecType and reset the printer To exit SelecType from any main menu or submenu function and implement your changes follow these steps 1 When you have set all the options you want press the SelecType button The printer is set off line 2 Hold down the RESET CONTINUE button for three seconds until the message RESET appears to implement your changes ...

Page 71: ... RESET CONTINUE button for three seconds until the message INITIALIZE appears in the display Your printer is set off line This message appears in the display OFF LINE LTR Hold down the RESET CONTINUE button for three more seconds until the message RESET appears in the display Your printer is set on line This message appears in the display ON LINE LTR If initializing SelecType changes your DATA BUF...

Page 72: ...utton once until the BUZZER ON appears in the display The word BUZZER is blinking 3 Press the SET button to move to the list of buzzer options The word ON starts blinking 4 Press the button to move to the OFF option 5 Press the SET button to set the option The asterisk now appears next to the word OFF The word BUZZER starts blinking again Now exit SelecType by pressing the SelecType button Then ho...

Page 73: ...below PAPER SIZE COPIES AUTO CONT EMULATION I F STATUS PRT POWER ON DATA BUFFER OVER LOAD BUZZER Options for each menu function are described below An asterisk is shown to the right of the factory default setting PAPER SIZE LTR LTR LGL A4 EXEC The four paper size options are listed below LTR Letter size paper 8 5 x 11 inches LGL Legal size paper 8 5 x 14 inches A4 European style 210 x 297 mm EXEC ...

Page 74: ...error When this option is off you must press the RESET CONTINUE button to continue printing See Chapter 7 for details on error messages EMULATION HPLJ2 HPLJ2 This option allows you to enter the HP emulation submenu described in the following section When an optional Epson FX Identity Cartridge is installed the printer also shows FX as an option The SelecType options for the FX cartridge are descri...

Page 75: ... on line after you power on In the off line setting the printer is set off line after you power on DATA BUFFER 02 01 through 99 This option sets the size of the data buffer in kilobytes OVER LOAD 10 01 through 40 This option selects the printer s data buffer overflow value The options are percentages BUZZER ON ON OFF When this option is on a buzzer sounds when a printer error occurs When the optio...

Page 76: ...own to the right of the factory default option FONT SOURCE I I 1 2 S This option selects the printer s font source The four options are listed below I Internal font 1 Cartridge slot 1 2 Cartridge slot 2 S Downloadable soft font Note Only available options appear on your display FONT NUMBER 00 00 through 99 This option selects the printer s font number based on the font source option selected above...

Page 77: ...ASCII ISO10 Swedish ISO11 Swedish ISO14 JIS ASCII ISO15 Italian ISO16 Portuguese ISO17 Spanish ISO21 German ISO25 French ISO57 Chinese ISO60 Norwegian 1 ISO61 Norwegian 2 ISO69 French ISO84 Portuguese ISO85 Spanish IBM GERMAN SPANISH This option sets the symbol set A symbol set is a unique group of available characters Each symbol set is designed to meet the needs of a specific application See App...

Page 78: ...wn to the right of the factory default setting BAUD RATE 9600 19200 9 6 0 0 4 8 0 0 2 4 0 0 1200 6 0 0 3 0 0 This option sets the rate data is transferred from the computer to the printer The computer and printer must be set to the same baud rate PROT RDY BSY H RDY BSY H RDY BSY L XON XOFF This option sets printer s communication protocol A communication protocol keeps the computer from sending mo...

Page 79: ... BIT 1 1 2 This option sets the number of stop bits on each character of information sent to the printer Stop bits signal the end of a character ROBUST XON ON ON OFF When this option is set to ON additional Xon s are transmitted at one second intervals until data is received Only one Xon is transmitted when this option is set to OFF This option should normally be set to ON since most computers run...

Page 80: ... Paper Handling Selecting Paper 4 2 Selecting a Paper Size 4 4 Printing Methods Summary 4 5 Paper Delivery Choices 4 6 Paper Feed Methods 4 7 Automatic printing 4 7 Feeding paper manually 4 11 Paper Handling 4 1 ...

Page 81: ...lly smooth paper for printing originals that will be used to make reproductions Because reproduction introduces its own raggedness to the edges of the letters you want to start with the best originals possible Below are some recommendations for selecting paper and other print media for your printer Note Since the quality of a particular paper may be changed by the manufacturer at any time Epson ca...

Page 82: ...plain paper copiers in your printer When printing labels you should use the faceup output tray this keeps the labels from curling or coming off their backing sheet Face up printing is described in the section on paper delivery choices To prevent the adhesive from coming into contact with printer parts use only labels that completely cover the backing sheet so that there are no gaps You should also...

Page 83: ...er change the PAPER SIZE setting in SelecType You may also need to adjust the paper guides on the paper cassette to match the size of the paper you want to use The table below lists all of the paper sizes on the SelecType menu LETTER 8 5 x 11 inches LEGAL 8 5 x 14 inches A4 210 x 297 mm EXECUTIVE 7 25 x 10 5 inches 4 4 Paper Handling ...

Page 84: ...paper The following table shows recommended settings for different print media If you wish to try other settings be sure to test print a few sheets before regular use Paper feed and paper delivery methods are described in the following sections Thin Paper 14 16 lb 52 60 g m2 Regular Paper 16 27 lb 60 101 g m2 Heavy Paper 27 34 lb 101 128 g m2 Envelopes Transparencies Labels Paper SPECIAL Feed Butt...

Page 85: ...mmediate viewing of your printed output The faceup method of delivery is necessary for printing on media that require a straight through paper path such as envelopes labels heavy paper and overhead transparencies To select faceup printing simply move the paper path selector located on the left side of the printer to the down position Also be sure that the face up output tray is installed See Chapt...

Page 86: ...manual feed tray on top of the paper cassette allows you to hand feed single sheets of paper Automatic printing To print automatically follow the steps listed below 1 Remove the paper cassette 2 Open the manual feed tray on the paper cassette Slide the paper guides all the way apart as shown below Paper Handling 4 7 ...

Page 87: ... edges of the paper on a flat surface to even up the stack 4 Insert the stack of paper into the paper cassette making sure that the top of the stack does not cover the red line on the inside of the paper cassette Push the paper in gently as far as it can go 4 8 Paper Handling ...

Page 88: ... the printed side facedown top of the page in first To reduce paper jams manual feed is recommended for two sided printing When you print on both sides of a page the print quality on the second side may not be as good as on the first l To print on legal size paper pull out the paper support beneath the paper cassette as shown below 5 Slide the paper guides together if necessary until they are both...

Page 89: ...he printer Push the cassette in until it can go no further and lower the right side of the cassette the side you load paper into until the cassette drops into place CAUTION It is particularly important to lower the cassette into place If the cassette is not installed properly the message PAPER EMPTY appears in the display 9 For envelopes and paper weights of 27 to 34 lb 101 to 128 g m 2 press the ...

Page 90: ... a different type of paper than is already in the cassette you can hand feed the paper using the manual feed tray You can manually feed paper ranging in size from 3 2 x 5 0 inches 82 x 127 mm to 8 5 x 14 0 inches 216 x 356 mm Note For best results it may be necessary to change the amount of paper in the paper cassette it is recommended that you leave the cassette half filled half way to the red li...

Page 91: ... the ON LINE button to set the printer off line Set the printer for manual printing by pressing the MANUAL button on the control panel The manual light comes on 3 Open the manual feed guides wide enough to fit the paper being printed 4 12 Paper Handling ...

Page 92: ...ainst the paper 6 For envelopes and paper weights of 27 to 34 lb 101 to 128 g m 2 press the SPECIAL button A pound sign appears at the right of the display when you press this button 7 For transparencies mailing labels envelopes and thick paper set the paper path selector to the down position for face up delivery 8 Press the ON LINE button to set the printer on line 9 Use your application software...

Page 93: ...r until you have finished the print job 12 When you have completed manual printing set the printer off line by pressing the ON LINE button Next press the MANUAL button The manual light goes out Then press the ON LINE button to set the printer back on line You may now resume normal printing 4 14 Paper Handling ...

Page 94: ... cartridges 5 3 Memory management 5 5 Reset 5 5 Paper handling 5 6 Character clipping 5 7 Printer Commands 5 8 Command List 5 9 Job control commands 5 9 Cursor positioning 5 12 Font selection 5 13 Font management 5 18 Soft font creation 5 19 Graphics 5 19 Macros 5 21 Programming aids 5 21 Printer Modes 5 1 ...

Page 95: ...apter gives you information about using HP emulation It describes the unique features of your printer s HP emulation as well as the differences between the EPL 6000 s HP emulation and printing with the HP LaserJet itself A list of printer commands is also provided Unique features Certain EPL 6000 printer functions give you greater versatility than you get with an HP LaserJet series II printer Thes...

Page 96: ...aserJet Plus TM HP LaserJet TM The application program s menu may list a number of more specific choices corresponding to various HP LaserJet font cartridges The choices are labeled with capital letters such as A B or C Fonts and font cartridges There are six resident fonts in your printer These correspond to the resident fonts for the HP LaserJet series II printer They are Courier 12 point Courie...

Page 97: ...UTION Never insert or remove the cartridge while the printer is on line 2 Insert the font cartridge with the label facing up and the connectors pointing into the printer into either cartridge slot on the lower right side of the printer Press firmly until it clicks into place 3 Press the ON LINE button to set the printer on line 5 4 Printer Modes ...

Page 98: ...d memory of 512KB expandable to 2 5MB with the purchase of the optional 2MB memory board An additional 2MB can be added to the optional memory board for a total memory of 4 5MB If you wish to print full page 300 dot per inch graphics or perform other sophisticated print jobs it is recommended that you install the optional 2MB memory board Reset The printer can be reset in the following three ways ...

Page 99: ...r does not clear does not does not 1 does not change change change After any reset the printer is set to the SelecType settings overriding any software commands that have been set Note A font or macro can be designated permanent or temporary through the use of printer commands Paper handling With the EPL 6000 the paper size is not determined by the paper tray as it is with an HP LaserJet printer U...

Page 100: ...ton after exiting SelecType to continue printing 2 Alternatively press the ON LINE button to continue printing on the current paper The message PAPER SIZE ERROR appears in the display For certain nonstandard sizes of paper you may need to use the manual feed option described in Chapter 4 Character clipping If a character is partially outside the printable area the HP LaserJet does not print any po...

Page 101: ... printer interprets the character string as a command to select a specific feature Most software packages have printer commands already embedded in them so you may never need to use the information in this section An escape sequence is made up of an escape control code followed by one or more characters in succession For more information on printer commands see the Hewlett Packard LaserJet series ...

Page 102: ...ed Carriage Return Shift Out Shift In Escape Bell Horizontal Tab Space Reset Printer reset Number of copies Number of copies Printer Command BS LF FF CR s o SI ESC BEL HT SP ESCE ESC I X Paper input control Eject page Feed from tray Manual feed ESC IOH ESC I1H ESC l2H Printer Modes 5 9 ...

Page 103: ...ntation Portrait Landscape Margins and Text Length Top margin Text length Number of lines Set left margin Set right margin Column number Clear side margins Perforation Skip Mode Enable Disable Horizontal Column Spacing Horizontal motion index Number of l 120 inch increments ESCXI0O ESC I1O ESC I E ESC I F ESC a L ESC a M ESC9 ESC I1L ESC I0L ESC k H 5 10 Printer Modes ...

Page 104: ...rements Lines per Inch 1 lines per inch 2 lines per inch 3 lines per inch 4 lines per inch 6 lines per inch 8 lines per inch 12 lines per inch 16 lines per inch 24 lines per inch 48 lines per inch ESC I C ESC I1D ESCXI2D ESC l3D ESC l4D ESC I6D ESC l8D ESC I12D ESC I16D ESC l24D ESC l48D Printer Modes 5 11 ...

Page 105: ...Horizontal columns Number of columns Horizontal decipoints Number of decipoints Horizontal dots Number of dots Half line feed End Of Line Termination Line termination CR CR LF LF FF FF CR CR LF LF LF FF FF CR CR LF CR LF FF CR FF ESC a R ESC a V ESC p Y ESC a C ESC a H ESC p X ESC ESC k0G ESC k1G ESC k2G ESC k3G CR CR LF LF CR LF FF CR FF Push Pop position Push Pop ESC f0S ESC f1S 5 12 Printer Mod...

Page 106: ...IS ASCII Math 7 2 ISO Latin OCR A ISO Norway 2 ISO France 2 ISO Germany 2 Katakana Technical OCR B Legal ISO China ISO Spain 2 ISO IRV ISO Sweden 2 ISO Portugal ISO Portugal 2 ISO Spain 3 OEM 1 ESC 0B ESC 0U ESC 8U ESC 0E ESC 0D ESC 1E ESC 0F ESC 0G ESC 0I ESC 0S ESC 1S ESC 0A ESC 0K ESC 0M ESC 0N ESC 0O ESC 1D ESC 1F ESC 1G ESC 1K ESC 1M ESC 1O ESC 1U ESC 2K ESC 2S ESC 2U ESC 3S ESC 4S ESC 5S ESC...

Page 107: ...tension ISO Norway 1 ISO United Kingdom ISO France Germany ISO Italy ISO Sweden Spain Math 7 ISO JIS ASCII Math 7 2 ISO Latin OCR A ISO Norway 2 ISO France 2 ISO Germany 2 Katakana Technical OCR B Legal ISO China ISO Spain 2 ISO IRV ESC 0B ESC 0U ESC 8U ESC 0E ESC 0D ESC 1E ESC 0F ESC 0G ESC 0I ESC 0S ESC 1S ESC 0A ESC 0K ESC 0M ESC 0N ESC 0O ESC 1D ESC 1F ESC 1G ESC 1K ESC 1M ESC 1O ESC 1U ESC 2K...

Page 108: ...ain 3 ESC 6S OEM 1 ESC 7U Greek 8 ESC 8G Math 8 ESC 8M PC 8 ESC 10U PC 8 D N ESC 11U Pi Font ESC 15U Spacing Primary spacing Proportional Fixed ESC s1P ESC s0P Secondary spacing Proportional Fixed ESC s1P ESC s0P Pitch Primary pitch 10CPI 12CPI 16 66 CPI ESC s10H ESC s12H ESC s16 6H Secondary pitch 10 CPI 12 CPI 16 66 CPI ESC s10H ESC s12H ESC s16 6H Printer Modes 5 15 ...

Page 109: ...Pt 14 4 Pt ESC s7V ESC s8V ESC s8 5V ESC s10V ESC s12V ESC s14 4V Secondary point size 7 Pt 8 Pt 8 5 Pt 10 Pt 12 Pt 14 4 Pt ESC s7V ESC s8V ESC s8 5V ESC s10V ESC s12V ESC sl4 4V Style Primary style Upright Italic Secondary style Upright Italic ESC s0S ESC s1S ESC s0S ESC s1S 5 16 Printer Modes ...

Page 110: ...etica Tms Rmn Gothic Prestige Elite Secondary typeface Line printer Courier Helvetica Tms Rmn Gothic Prestige Elite Font Pitch Printer Command ESC s 3B ESC s0B ESC s3B ESC s 3B ESC s0B ESC s3B ESC s0T ESC s3T ESC s4T ESC s5T ESC s6T ESC s8T ESC s0T ESC s3T ESC s4T ESC s5T ESC sGT ESC s8T Font pitch alternate method Standard pitch ESC k0S Compressed pitch ESC k2S Printer Modes 5 17 ...

Page 111: ...ment Function Printer Command Font Management Specify font ID Font ID number Font and character control Delete all fonts Delete all temporary fonts Delete last specified font ID Make temporary font Make permanent font Font Selection by ID Number Primary Secondary Font ID number ESC c D ESC c0F ESC c1F ESCk2F ESC c4F ESC c5F ESC X ESC X 5 18 Printer Modes ...

Page 112: ...ytes Specify character code ESC c E ASCII code number decimal Graphics Function Raster Graphics Resolution 75 dots per inch 100 dots per inch 150 dots per inch 300 dots per inch Start graphics Left most position Current cursor Transfer Number of rows End graphics Printer Command ESC t75R ESC t100R ESC t150R ESC t300R ESC r0A ESC r1A ESC b W data ESC rB Printer Modes 5 19 ...

Page 113: ... Fill rectangle area Rule Gray scale HP pattern Gray scale pattern ID 2 gray 10 gray 15 gray 30 gray 45 gray 70 gray 90 gray 100 gray Pattern ID 1 Horizontal lines 2 Vertical lines 3 Diagonal lines 4 Diagonal lines 5 Square Grid 6 Diagonal grid ESC c A ESC c H ESC c B ESC c V ESC c0P ESC c2P ESC c3P ESC c2G ESC c10G ESC c15G ESC c30G ESC c45G ESC c70G ESC c90G ESC c100G ESC c1G ESC c2G ESC c3G ESC...

Page 114: ...acros Delete macro ID Make temporary Make permanent ESC f0X ESC f1X ESC f2X ESC f3X ESC f4X ESC f5X ESC f6X ESC f7X ESC f8X ESC f9X ESC f10X Programming aids Function Printer Command Miscellaneous Features Enable display functions mode ESCY Disable display functions mode ESCZ Transparent print data ESC p X data Number of bytes Self test ESCz End of Line Wrap Enable line wrap ESC s0C Disable line w...

Page 115: ...Command List 5 22 Printer Modes ...

Page 116: ...ning the transfer charger and discharge wires 6 19 Cleaning the paper guide and basket 6 21 Cleaning the laser beam lens 6 23 General Printer Maintenance 6 24 Cleaning the developer unit 6 24 Cleaning the main charger wire 6 28 Service Overhaul 6 32 Transporting Your Printer 6 33 Packing for transportation 6 33 Unpacking the Printer after Shipment 6 40 Maintenance and Transportation 6 1 ...

Page 117: ...0 000 pages If you regularly print high density graphics more than 20 page density you need to replace the drum unit at the same time you install the eighth toner cartridge When you replace the drum unit it is also necessary to change the drum replacement cartridge which monitors drum usage A CHANGE DRUM message appears when it is time to change the drum unit and drum replacement cartridge Also th...

Page 118: ... A4 size pages with normal text printing 5 percent print density If you print higher density graphics or use larger paper the number of pages per cartridge may decrease The number of pages can also vary if you change the print density control setting described in Chapter 2 The TONER EMPTY message indicates that you need to do the following l Replace the toner cartridge l Replace the cleaning pad w...

Page 119: ...poses the fusing unit the orange area marked with a caution label This unit is very hot so be careful not to touch it l This procedure exposes the green drum Because the drum is light sensitive it should not be exposed to room light for any longer than necessary a few minutes at most Thus it is recommended that you cover the drum unit with a soft cloth or sheet of paper whenever the drum is expose...

Page 120: ...e very hot Be careful to touch only the green felt handles on the pad when you remove it Do not touch the fuser or the pad itself 5 Carefully take hold of the green felt handles and lift out the used cleaning pad Be careful not to let dirt from the pad drop into the printer Discard the cleaning pad 6 Locate the new cleaning pad which was packed with your replacement toner cartridge Maintenance and...

Page 121: ...w cleaning pad insert the pad into the indentation on the fuser 8 Now locate the toner cartridge which is in the basket you removed earlier Tap lightly on the used cartridge so that remaining toner drops into the developer unit 6 6 Maintenance and Transportation ...

Page 122: ...e in place on the developer unit As you hold down the button slide the toner cartridge toward the button to disengage it from the developer unit as shown below 10 Lift off the cartridge and discard it Avoid touching the bottom of the cartridge Maintenance and Transportation 6 7 ...

Page 123: ...ake it back and forth a few times to distribute the toner 12 Hold the toner cartridge over the developer unit so that the label is facing up with the top of the label pointed toward the inside of the basket Align the four hooks on the cartridge with the slots in the developer unit and set the cartridge onto the developer unit 6 8 Maintenance and Transportation ...

Page 124: ...n to lock the cartridge into place You should see a second green button pop up to lock in the cartridge 14 Now reinstall the basket With the top cover of the printer open align the arrow on the back of the basket with the arrow on the printer case The arrows point toward each other when the unit is properly installed Gently lower the basket into place Maintenance and Transportation 6 9 ...

Page 125: ... 16 Unfasten the tape holding the clear plastic film in place on the replacement toner cartridge 17 Pressing down on the toner cartridge to hold it firmly in place pull the film up and out toward the back of the printer Pull firmly until the other end of the film comes out of the cartridge 6 10 Maintenance and Transportation ...

Page 126: ...hich must be replaced every 10 000 pages l Green light 0 7 500 sheets The drum unit can print at least 2 500 pages more and does not need to be replaced l Orange light 7 501 9 900 sheets Make sure you have a drum unit in stock You have fewer than 2 500 pages to print before the CHANGE DRUM message appears l Red light 9 901 10 000 sheets You have fewer than 100 pages to print before the CHANGE DRUM...

Page 127: ... you must clean each time you replace the toner cartridge See the Routine Printer Cleaning section on page 6 19 You need to locate some isopropyl alcohol for cleaning purposes before cleaning the printer Note Because it is necessary to turn off your printer before cleaning the printer you may want to finish your print job as soon as you replace the toner cartridge and cleaning pad If so simply clo...

Page 128: ...ge the drum unit Monitoring drum usage You should check the indicator light on the drum replacement cartridge each time you change the toner cartridge This indicator helps you monitor drum usage as described on page 6 11 of the section on changing toner The indicator light lets you know in advance of the display panel when the drum unit should be changed WARNING If you regularly print high density...

Page 129: ...your print job first see the instructions above on completing your print job before changing the drum 2 Raise the top cover of your printer by lifting up on the latch WARNING Opening the printer exposes the fusing unit the orange area marked with a caution label This unit is very hot so be careful not to touch it 3 Remove the basket and place it on a flat surface 6 14 Maintenance and Transportatio...

Page 130: ...with the drum Insert the drum in the basket WARNINGS l Do not touch the surface of the green drum l The drum is light sensitive and should not be exposed to room light for any longer than necessary a few minutes at most It is recommended that you cover the drum unit with a soft cloth or sheet of paper whenever the drum is exposed Maintenance and Transportation 6 15 ...

Page 131: ...of the green drum inside a slot directly over the drum Gently clean the main charger wire with the cotton swab by running the swab along the length of the wire You need to insert the cotton swab a fraction of an inch into the slot to reach the wire 6 16 Maintenance and Transportation ...

Page 132: ...r of the printer frame with the printer cover open Then pull out the used cartridge from the slot and discard it 8 Insert the new drum replacement cartridge which was packed with your drum unit with the indicator light facing the front of the printer Press down on the cartridge until it clicks into place Maintenance and Transportation 6 17 ...

Page 133: ...your printed page The General Printer Maintenance section of this chapter has details Before reinstalling the basket with the new drum unit in your printer be sure to perform the cleaning procedures described below Routine cleaning There are certain printer components inside the printer you must clean each time you replace the drum unit See the following section on printer cleaning 6 18 Maintenanc...

Page 134: ...ce one of these components you should clean the following items l Transfer charger wire and discharge wire l Paper guide l Basket l Laser beam lens Note You should also clean each of these items if you are having print quality problems as discussed in Chapter 7 When replacing the drum you should also clean the main charger wire on the new drum unit as described in the section on replacing the drum...

Page 135: ...in the basket Because the drum is light sensitive it should not be exposed to room light for any longer than necessary a few minutes at most Thus it is recommended that you cover the drum unit with a soft cloth or sheet of paper whenever the drum is exposed 2 Locate a cotton swab 3 With the printer cover open locate the transfer charger wire and the discharge wire which are in indentations at the ...

Page 136: ... in alcohol by rubbing the swab along the length of the wire You need to insert the cotton swab a fraction of an inch into each slot to reach the wires 5 Proceed to the next section on cleaning the paper guide and basket Cleaning the paper guide and basket 1 Clean the paper guide inside the printer with a clean dry cloth as shown in the illustration below Note Do not use alcohol to clean the paper...

Page 137: ...sket It is recommended that you first remove the drum unit and developer unit from the basket setting them on a flat clean surface Be sure to clean the flexible black film in the center portion of the basket CAUTIONS l Do not lift the developer unit by grasping the toner cartridge The cartridge may pop off and spill toner l Be careful not to touch the roller on the developer unit Also do not touch...

Page 138: ...sembly information Follow these steps to clean the laser beam lens 1 Locate the lens which is the clear plastic component inside the top cover of your printer Clean the lens with a lens cleaning cloth or other clean soft cloth WARNING Do not use alcohol to clean the lens 2 To ready your printer for printing reinstall your basket Press down simultaneously on the drum unit s two green handles until ...

Page 139: ...r wire You should clean this wire if print quality declines These procedures are described below Cleaning the developer unit If vertical white lines appear on your printed page you need to clean the developer unit with the developer cleaner Follow these steps 1 Locate the developer cleaner A cleaner is included with the accessory pack that comes with your printer A cleaner is also packed with repl...

Page 140: ...ocedure exposes the green drum unit Because the drum is light sensitive it should not be exposed to room light for any longer than necessary a few minutes at most Thus it is recommended that you cover the drum unit with a soft cloth or sheet of paper whenever the drum is exposed 3 Remove the basket from the printer and place it on a flat surface Maintenance and Transportation 6 25 ...

Page 141: ...heet of paper Then remove the developer unit from the basket and place it on the paper CAUTIONS l Do not lift the developer unit by grasping the toner cartridge The cartridge may pop off and spill toner l Be careful not to touch the roller on the developer unit 6 26 Maintenance and Transportation ...

Page 142: ... the full length of the developer unit several times discarding excess toner Then reinstall the developer unit in the basket 6 With the top cover of the printer open align the arrow on the back of the basket with the arrow on the printer case The arrows point toward each other when the unit is properly installed Gently lower the basket into place Maintenance and Transportation 6 27 ...

Page 143: ...n on the ridged area on the right side of the cover Cleaning the main charger wire Note Locate some alcohol for cleaning purposes before beginning this procedure 1 Turn off the printer and disconnect the printer cable from the wall outlet 2 Open the printer cover and remove the basket from the printer Place the basket on a flat surface 6 28 Maintenance and Transportation ...

Page 144: ...ew minutes at most Thus it is recommended that you cover the drum unit with a soft cloth or sheet of paper whenever the drum is exposed 3 Locate the main charger wire which extends along the length of the green drum inside a slot directly over the drum This wire is thin and difficult to spot instantly WARNINGS l When cleaning the main charger wire be careful not to press too hard The wire is delic...

Page 145: ...ou need to insert the cotton swab a fraction of an inch into the slot to reach the wire 5 With the top cover of the printer open align the arrow on the back of the basket with the arrow on the printer case The arrows point toward each other when the unit is properly installed Gently lower the basket into place 6 30 Maintenance and Transportation ...

Page 146: ...on the drum unit s two green handles until the drum unit clicks into place 7 Close the printer cover by pressing down on the ridged area on the right side of the cover 8 Plug in the power cord and turn your printer back on Maintenance and Transportation 6 31 ...

Page 147: ... 000 pages by an authorized Epson dealer Periodically check the printed sheets counter inside the printer on the right side When the printed sheets counter reaches 100 000 pages take the printer in to your dealer for servicing 6 32 Maintenance and Transportation ...

Page 148: ...d all the original packing materials that came with the printer and some packing tape You also need two large plastic bags for packing the drum unit and developer unit to contain any toner displaced during shipping Prepare the EPL 6000 for transportation by following the steps below 1 2 3 4 5 6 Be sure that your printer and computer are turned off Remove the power cord and the cable connecting you...

Page 149: ...move the developer unit from the basket Be sure not to touch the roller on the developer unit WARNING Do not lift the developer unit by grasping the toner cartridge The cartridge may pop off and spill toner Also do not remove the toner cartridge from the developer unit 9 Locate the red plastic protector which was included with the original packing materials Place the protector under the developer ...

Page 150: ...nside the printer Carefully take hold of the green felt handles on the cleaning pad and lift out the pad Be careful not to let dirt from the pad drop into the printer WARNING If the printer has been in use recently the fuser and the cleaning pad may be very hot Be careful to touch only the green felt handles on the pad when you remove it Do not touch the fuser or the pad itself Maintenance and Tra...

Page 151: ...ng Your Printer 12 Pack the cleaning pad in its original packing material 13 Pull out the drum replacement cartridge from its slot and wrap it in its original packing material 6 36 Maintenance and Transportation ...

Page 152: ...Your Printer 14 Put the empty basket back in the printer Replace and tape the packing foam inside the printer as shown below to hold the basket in place 15 Close the printer cover Maintenance and Transportation 6 37 ...

Page 153: ...Transporting Your Printer 16 Repack all accessories in the accessory pack 6 38 Maintenance and Transportation ...

Page 154: ... Pack the printer in its original packing material and put it in the outer carton 18 Place the accessory pack in the outer carton on top of the printer 19 Seal the outer carton with packing tape Maintenance and Transportation 6 39 ...

Page 155: ...h the drum with your fingers since oils from your skin can permanently mar its surface and affect print quality Before reassembling the printer perform the routine cleaning procedures described beginning on page 6 19 Skip the step on readying your printer for printing Assemble the printer as described in Chapter 1 Follow the instructions on setting the paper feed mechanism in Chapter 1 page l 23 T...

Page 156: ...ooting Error Messages 7 2 Paper Jam Problems 7 7 Insertion error 7 7 Paper jam error 7 9 Troubleshooting 7 12 Power Supply 7 13 Printing Problems 7 14 Paper Handling 7 19 Decline in Print Quality 7 22 Troubleshooting 7 1 ...

Page 157: ...message is followed by the steps you need to take to correct the problem Certain problems require that you contact an authorized Epson dealer If you need assistance locating a dealer call the Epson Consumer Information Center at l 800 922 8911 Notes When a problem has been corrected you may need to press the ON LINE button to resume printing Certain problems require that you press the RESET CONTIN...

Page 158: ...r and press the ON LINE button to set the printer on line and begin normal printing ERROR 20 Not enough memory is available Press the RESET CONTINUE button to continue printing Your page may be printed as two or more separate pages This error can also be cleared by turning the printer off and back on again It may be necessary to simplify your print job by downloading a smaller font deleting some m...

Page 159: ... using the FONT SOURCE SelecType option is not installed properly Turn the power off Then remove the cartridge and reinsert it Turn the power back on and resend the print job If the problem persists make sure that the correct FONT SOURCE option has been selected in SelecType See the section on SelecType in Chapter 3 for details INSERTION ERROR There is a paper feeding problem See the section on pa...

Page 160: ...t match your SelecType setting or paper Press the RESET CONTINUE button to clear the error the printer is set off line Note If you are using a non standard paper size one that is not listed on the PAPER SIZE menu in the SelecType manual feeding may be necessary See Chapter 4 for details After clearing the error you have two options 1 Change the paper in the cassette then enter SelecType and change...

Page 161: ... 30 ERROR 10 ERROR 31 ERROR 11 ERROR 32 ERROR 12 ERROR 33 If one of these error messages appears follow the steps below 1 Press the RESET CONTINUE button 2 If the error does not clear turn the printer off for at least five seconds Then turn it back on 3 If the problem remains service is required If you need service contact an authorized Epson dealer If you need assistance locating a dealer call th...

Page 162: ...CAUTION If the paper tears while you are removing it make sure you remove any pieces still remaining in the printer Insertion error If the INSERTION ERROR message appears the jam is in the paper feed area To remove the jammed paper follow the steps below 1 Remove the paper cassette 2 Open the cover Remove the basket from the printer Troubleshooting 7 7 ...

Page 163: ...he basket with the arrow on the printer case and lowering the basket into place Press down simultaneously on the drum unit s two green handles until the unit clicks into place Close the cover Reinsert the paper cassette into the printer so that the arrow on the side of the cassette points into the printer Push the cassette in until it can go no further then lower the right side of the cassette the...

Page 164: ...the ON LINE button to resume printing Paper jam error If the PAPER JAM message appears the jam is either in the paper eject area or the paper transport area as shown below Note If the printer was recently transported the paper feed mechanism may need to be aligned to prevent further jamming See the section on setting the paper feed mechanism in Chapter 1 for details Troubleshooting 7 9 ...

Page 165: ...e printer If the jam is in the paper transport area follow the steps listed below CAUTION Because the toner on the paper inside the printer may not have been fixed on the page avoid contact with it it may come off on your hands while you are removing the paper When you resume normal printing the first page through the printer may be soiled with excess toner 1 Open the printer 2 Lift out the basket...

Page 166: ...printer operation 4 Reinstall the basket by aligning the arrow on the back of the basket with the arrow on the printer case and lowering the basket into place 5 Press down simultaneously on the drum unit s two green handles until the unit clicks into place 6 Close the cover 7 Press the ON LINE button to set the printer on line and resume printing Troubleshooting 7 11 ...

Page 167: ...hrough the suggested solutions If the exact problem is not listed look for one of a similar type Many of the problems may not be as serious as you first think and can be corrected easily If the suggestions below do not solve the problem see your Epson dealer If necessary call the Epson Consumer Information Center at l 800 922 8911 for the location of the nearest Epson dealer 7 12 Troubleshooting ...

Page 168: ...ectrical outlet Then turn the printer back on Check to see if the power cord is damaged If it is replace it with a new power cord from an authorized Epson dealer The problem may be with the electrical outlet itself If the outlet is controlled by an outside source such as a wall switch make sure it is on If the printer still does not operate the outlet may be faulty Plug another electrical device i...

Page 169: ...terface cable meets the specifications for the printer and computer You may not have selected the correct interface settings with SelecType Select the appropriate interface serial or parallel If you are using a serial interface also set the baud rate protocol data bit and related settings See Chapter 3 for information on using SelecType Also check your computer manual for interface requirements Yo...

Page 170: ...t off line when running a test print The printer stops printing and the display reads CHANGE DRUM TONER EMPTY or PAPER EMPTY You may have installed an incompatible font cartridge Try the test print again without the cartridge installed or with a different cartridge If the problem continues service by an authorized Epson dealer is needed Replace the component specified See Chapter 4 for paper loadi...

Page 171: ...lect the desired font Your software may be overriding the font chosen with SelecType Make sure your software settings match the settings in SelecType Also the font selected by your software may not be available Be sure you have installed the correct font cartridge or have downloaded the correct soft font Run a status print test as described in Chapter 2 to check that the interface configuration fo...

Page 172: ...Specify the desired symbol set with your software or with SelecType See Appendix A for information on symbol sets The interface may not be configured correctly If you are using a serial interface make sure that your serial interface settings are set correctly in SelecType and that they match the settings for your computer See Chapter 3 for details Try running a self test print as described in Chap...

Page 173: ... actual length of the paper The SelecType FORM setting may not be correct or your software may be overriding it Enter the HP emulation submenu and check the setting The default setting is 60 lines Check the page length and top margin settings for your application program to ensure that they are set correctly 7 18 Troubleshooting ...

Page 174: ...ANUAL button to return to automatic print mode See Chapter 4 for details The paper guides may not be adjusted correctly Set the position of the guides so that the paper can slide in and out freely If the paper guides are too tight they can cause the paper to bind if they are too loose the paper may feed crookedly into the printer See Chapter 4 for details If you have just transported your printer ...

Page 175: ...sette Then try printing again Also remember that poor quality paper can cause paper feeding errors of this type Make sure your paper supply is not too thin or too rough If you are using manual feed be sure the paper cassette is about half full to prevent feeding from the paper cassette See Chapter 4 for information on the types of paper that can be fed automatically and the types that require manu...

Page 176: ...ng to use a non standard paper size one that is not listed on the PAPER SIZE menu in SelecType You may be able to feed this paper using the manual paper feed option described in Chapter 4 See the Error Messages section for more information on this message Troubleshooting 7 21 ...

Page 177: ...ts may be dirty To clean components follow the steps in the Routine Printer Cleaning section in Chapter 6 Also clean the main charger wire as described in the General Printer Maintenance section in Chapter 6 Printer components may be dirty To clean components follow the steps in the Routine Printer Cleaning section in Chapter 6 The developer unit may be dirty Clean the developer unit as described ...

Page 178: ...Check the print quality If the problem persists replace the drum and drum replacement cartridge as described in Chapter 6 You may not be using the correct type of paper for your printer If the surface of your paper is too rough printed characters appear distorted or broken Smooth high quality copier paper or paper specifically designed for laser printers is recommended for best results Your paper ...

Page 179: ...use the face up output tray This tray provides a straight through paper path reducing excessive curling To select face up printing move the paper path selector on the left side of the printer to the down position If the SPECIAL button is set for the high fusing temperature the symbol is displayed press the button to select the lower temperature setting the symbol is no longer displayed However the...

Page 180: ...Fonts A 2 Character samples A 2 Symbol Set Tables A 3 Roman 8 A 4 ECMA 94 Latin 1 A 5 IBM US PC 8 A 6 IBM Denmark Norway PC 8 D N A 7 ISO substitution characters A 8 Converting hexadecimal values to decimal values A 9 Character Samples and Symbol Sets A 1 ...

Page 181: ...er 12 point landscape Courier bold 12 point portrait Courier bold 12 point landscape Line printer 8 5 point portrait Line printer 8 5 point landscape Character samples The font samples below show only portrait orientation since the character itself is the same in portrait or landscape orientation C o u r i e r 1 2 p o i n t p o r t r a i t Courier bold 12 point portrait Line printer 8 5 point port...

Page 182: ...the first digit of the hex character Then move to the left of the row for the second digit For example the character Z has a hexadecimal value of 5A To locate the decimal value for a character determine the hexadecimal value for the character then use the chart at the end of this chapter to convert the hexadecimal value Note The ID number under each symbol set name provides the unique portion of t...

Page 183: ...Symbol Set Tables Roman 8 Symbol Set ID 8U 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 1 2 3 4 5 6 7 8 9 A B C D E F A 4 Character Samples and Symbol Sets ...

Page 184: ...Symbol Set Tables ECMA 94 Latin 1 Symbol Set ID ON 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 1 2 3 4 5 6 7 8 9 A B C D E F Character Samples and Symbol Sets A 5 ...

Page 185: ...Symbol Set Tables IBM US PC 8 Symbol Set ID 10U 0 1 2 3 4 5 6 7 8 9 A B C D E F A 6 Character Samples and Symbol Sets ...

Page 186: ...Symbol Set Tables IBM Denmark Norway PC 8 D N Symbol Set ID 11U 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 1 2 3 4 5 6 7 8 9 A B C D E F Character Samples and Symbol Sets A 7 ...

Page 187: ...for each of the ISO symbol sets listed in the first column ISO 6 2 4 25 69 21 15 14 57 10 11 17 85 16 84 60 61 Name ASCII IRV UK French French German German Italian JIS ASCII Chinese Swedish Swedish Spanish Spanish Spanish Port Port Norw 1 Norw 2 ID 35 36 64 9 1 92 93 94 96 123 124 125 126 A 8 Character Samples and Symbol Sets ...

Page 188: ...225 241 2 2 18 34 50 66 82 98 114 130 146 162 178 194 210 226 242 3 3 19 35 51 67 83 99 115 131 147 163 179 195 211 227 243 4 4 20 36 52 68 84 100 116 132 148 164 180 196 212 228 244 5 5 21 37 53 69 85 101 117 133 149 165 181 197 213 229 245 6 6 22 38 54 70 86 102 118 134 150 166 182 198 214 230 246 7 7 23 39 55 71 87 103 119 135 151 167 183 199 215 231 247 8 8 24 40 56 72 88 104 120 136 152 168 1...

Page 189: ...Symbol Set Tables A 10 Character Samples and Symbol Sets ...

Page 190: ...cifications B 2 Printing B 2 Paper and paper delivery B 3 Mechanical B 5 Electrical B 5 Controller hardware B 6 Environment B 6 Internal mode B 6 Interface Specifications B 7 Parallel interface B 7 Serial interface B 10 Technical Specifications B 1 ...

Page 191: ...letter or A4 Less than 21 seconds letter A4 face up Approximately 65 seconds at 73 F 23 C with 512K RAM Internal fonts Cartridges 6 font styles Courier 12 pt portrait 10 cpi Courier 12 pt landscape 10 cpi Courier Bold 12 pt portrait 10 cpi Courier Bold 12 pt landscape 10 cpi Line Printer 8 5 pt portrait 16 66 cpi Line Printer 8 5 pt landscape 16 66 cpi 2 cartridge slots are available for identity ...

Page 192: ... ensure the quality of paper used with the printer Paper weight Cassette feed plain paper 16 to 27 lb 60 to 101 g m 2 Manual feed plain paper 14 to 34 lb 52 to 128 g m 2 Paper size Standard sizes Type Size Letter 8 5 x 11 inches Legal 8 5 x 14 inches A4 210 x 297 mm 8 3 x 11 7 inches Executive 7 25 x 10 5 inches Range of paper width and length Width Length Max 8 5 inches 216 mm 14 inches 356 mm Mi...

Page 193: ...ual feed paper cassette capacity up to 150 sheets of 20 lb paper Paper eject Paper eject capacity Face up or face down selection Face down 150 sheets 20 lb paper Face up 20 sheets 20 lb paper Printable area Paper A B Letter 8 5 x 11 8 0 10 6 Legal 8 5 x 14 8 0 13 6 A4 210 x 297 mm 202 mm 287 mm Executive 7 25 x 10 5 6 75 10 1 B 4 Technical Specifications ...

Page 194: ...l Voltage Power consumption Height Width Depth Weight 8 3 inches 210 mm 16 1 inches 410 mm excluding output and input trays 15 4 inches 390 mm Approx 36 lb 16 kg including paper cassette drum unit and toner cartridge 3 000 sheets per month 30 000 sheets 3 000 hours 5 years or 300 000 sheets whichever comes first 120VAC 10 60Hz 3Hz 600 W Technical Specifications B 5 ...

Page 195: ...o 4MB to give you an additional 2MB of memory See your dealer for information Environment Operation Storage Temperature 50 to 95 F 10 to 35 C Humidity 20 to 80 RH without condensation Temperature 32 to 95 F 0 to 35 C Humidity 20 to 80 RH without condensation WARNING The life of consumables may be significantly reduced if they are stored at temperatures outside the range stated above Internal mode ...

Page 196: ...in 19 Signal DATA STROBE 2 3 4 5 6 7 8 9 10 11 20 21 22 23 24 25 26 27 28 DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACK 29 BUSY 12 PE Direction Description IN Signal to read data in IN IN IN IN IN IN IN IN These signals represent information of the 1st to 8th bits of parallel data respectively Each signal is at HIGH level when data is logical 1 and LOW when it is logical 0 OUT OUT Ac...

Page 197: ...Interface Specifications B 8 Technical Specifications ...

Page 198: ...sted pair return to be connected at signal ground level For the interface wiring be sure to use a twisted pair cable for each signal and to complete the connection on the return side These cables should be shielded and connected to the chassis of the host computer and the printer Interface timing The figure below shows the timing for the parallel interface SELECT DATA 1 8 DATA STROBE BUSY ACK A 1 ...

Page 199: ...r RS 422A operation These interfaces have the following characteristics Data format Word length 7 or 8 bits Parity 0 or 1 bit None Odd Even Ignore Start bits 1 bit Stop bits 1 or 2 bits The data format can be set using functions and menu items in SelecType Baud rate 300 600 1200 2400 4800 9600 19200 bits per second Signal level RS 232C RS 422A VH 2 2 to 12v VL 1 4 to 12v VH 2 5 to 5V VL 0 to 0 5V ...

Page 200: ...et to ON by SelecType and data is not received within one second of the XON signal being sent the printer sends an XON signal every second If ROBUST XON is set to OFF the printer sends only one XON signal When the printer is not ready to receive data it sends an XOFF 13 hex to the host computer through the TD line for the RS 232C interface or SD and SD lines for the RS 422A interface The printer i...

Page 201: ...m the printer to the computer 3 RD l RD IN Receive data invert This pin transmits serial data from the computer to the printer 4 RTS OUT Request to send This pin is HIGH when power is on 5 CTS l IN Clear to send This pin indicates that the computer is ready to receive data from the printer 6 DSR IN Data set ready This pin indicates that the computer is ready to communicate 7 SG Signal ground This ...

Page 202: ...ansmits serial data from the computer to the printer Signal level is RS 422A Data terminal ready This pin indicates whether or not the printer is ready to receive data If the printer ready protocol is not selected this pin is always HIGH i e the printer is ready to receive data If printer ready protocol is selected the printer can accept data when the pin level is HIGH and cannot accept data when ...

Page 203: ... printer as follows 1 2 3 4 5 6 7 8 RS 232C OFF OFF OFF OFF OFF O F F O N RS 422A OFF OFF OFF OFF OFF ON ON OFF l If DIP switch 5 is turned ON when the RS 232C serial interface is in use pin 25 on the connector is set to 5V if the DIP switch is turned OFF the pin on the connector is not used B 14 Technical Specifications ...

Page 204: ...haracter samples A 2 Character tables See Symbol sets Cleaning developer unit 6 24 28 discharge wires 6 19 21 laser beam lens 6 23 main charger wire 1 14 7 22 paper guide 6 21 22 transfer charger wire 6 19 21 Cleaning pad 1 12 6 2 6 Commands 5 8 Communications See Interface Communication protocol 3 25 Connecting to computer 2 11 14 Continue automatic 3 21 Control codes See Printer commands Index 1...

Page 205: ...rint quality problems 7 22 23 Drum replacement cartridge indicator light 6 2 6 13 installing 1 18 replacing 6 12 l8 Drum unit installing 1 11 1 15 replacing 6 12 18 E Electrical specifications B 5 Emulation FX emulation optional 3 7 5 2 HP emulation 3 7 3 14 15 3 23 24 5 2 Envelopes 3 6 4 2 4 5 4 10 11 4 13 14 Environmental specifications B 6 Error light 3 4 Error messages 7 2 6 Escape sequences S...

Page 206: ... FX emulation optional 3 7 5 2 G Graphics printing problems 7 17 H Hex to decimal conversion chart A 9 HP emulation 3 7 3 14 15 3 23 24 5 2 I Indicator lights 3 2 3 4 Initialization SelecType 3 18 Interface choosing 2 11 communications problems 7 14 configuring 3 25 26 parallel See Parallel interface serial See Serial interface SelecType See Selectype specifications B 7 10 Internal fonts 5 3 IS0 s...

Page 207: ...uality problems 7 22 Maintenance cleaning pad 6 2 6 developer unit 6 2 6 24 28 drum unit 6 2 6 12 18 toner cartridge 6 2 6 3 12 MANUAL button 3 5 4 12 14 light 3 4 4 12 Manual feed tray 4 11 Memory available B 6 errors related 7 3 increasing B 6 management 5 5 problems with 7 3 Moving the printer 6 33 39 O ON LINE button 3 6 4 11 14 Optional font cartridges A 2 Optional FX Identity Cartridge 3 7 3...

Page 208: ...types of 4 2 3 weight 4 2 4 5 Paper cassette loading paper 4 7 9 4 11 installing 1 19 4 10 Paper feed mechanism problems with 7 5 7 9 setting 1 23 24 Paper guide cleaning 6 21 22 Paper path selector 4 6 Parallel interface connecting 2 12 13 selecting 3 21 specifications B 7 10 Portrait orientation 5 10 A 2 Power cord attaching 1 23 Power indicator light 2 3 3 4 Power supply problems 7 13 Power swi...

Page 209: ...SelecType button 3 4 3 10 entering 3 12 13 exiting 3 17 options 3 20 26 using 3 12 26 Self test 2 2 3 2 5 6 Serial interface communications protocol 3 25 configuring 3 25 26 connecting 2 13 14 DIP switches setting 2 14 16 RS 232C 2 11 2 14 16 RS 422A 2 11 2 14 16 specifications B 10 Service overhaul 6 2 6 32 SET button 3 5 3 14 Setting up the printer 1 2 24 SPECIAL button 2 9 3 6 4 5 4 10 4 13 7 2...

Page 210: ... print test 2 9 10 Symbol sets selecting 3 24 5 13 15 tables A 3 8 T Testing the printer 2 2 10 Toner cartridge changing 6 3 12 initial 6 2 installing initial 1 15 18 life 6 2 12 replacement 2 7 6 2 Transfer charger wire cleaning 6 19 21 print quality problems 7 22 23 Transparencies printing 4 3 4 11 14 Transporting the printer 6 33 39 Troubleshooting 7 2 23 Turning on the printer 2 2 3 Index 7 ...

Page 211: ...U Unpacking the printer 1 4 8 6 40 W Weight 1 9 B 5 Index 8 ...

Page 212: ......

Page 213: ...SelecType Main Menu See the HP Emulation submenu See the Interface submenu ...

Page 214: ...HP Emulation Submenu ...

Page 215: ...Interface Submenu ...

Page 216: ......

Page 217: ...Drum replacement cartridge Transfer charger wire Transfer charger wire Cleaning pad Cleaning pad ...

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Page 219: ...EPSON AMERICA INC 2780 Lomita Boulevard Torrance California 90505 ...

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