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Epson DLQ-3000+, User Manual

The Epson DLQ-3000+ is a high-performance dot matrix printer designed for large volume printing tasks. Delivering reliable, fast, and high-quality prints, this user-friendly device comes with a comprehensive User Manual. Download the manual for free from our website manualshive.com, to optimize your printing experience with the Epson DLQ-3000+.

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Appendix C

Contacting Customer Support

Proof Sign-off:
Takata

_______

Kimura

_______

Grady

_______

Norum

_______

For United Kingdom and the Republic of Ireland Users   .  .  .  .  .  .  C-2

Enquiry Desk  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-3
Customer Support .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-3
Faxon EPSON  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-3
EPtec - Bulletin Board Service for latest drivers and utilities .  .  C-4
World Wide Web  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-4

For Australian Users   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-5

EPSON FAXBACK  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-5
EPSON Bulletin Board System .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-5
Internet URL http://www.epson.com.au  .  .  .  .  .  .  .  .  .  .  .  .  C-5
Your dealer .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-5
EPSON Helpdesk  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-6

For Singapore Users   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-6

For Hong Kong Users   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-7

Internet home page  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-7
Electronic bulletin board system  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-7
Technical Support Hotline  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-7

For Philippines Users   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  C-8

C

R

Maple

Rev.D

A5 size

Appendix c

06/17/97

pass 0

Contacting Customer Support      

C-1

Summary of Contents for DLQ-3000+

Page 1: ......

Page 2: ...r tractor unit parts OFF control panel paper thickness lever printer cover ribbon cartridge front paper guide knob rear paper guide paper bail right edge guide left edge guide power switch print head Me 005n Pause Load Eject LF FF Tear Off Font Pitch Reset Power Paper Out Paper Select Me 006n Control Panel R Maple Rev D A5 size Front inside cover 06 17 97 pass 0 ...

Page 3: ... the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON and EPSON ESC P are registered trademarks an...

Page 4: ...f J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Dot Matrix Printer Model P821A Conforms to the following Directive s and Norm s Directive 73 23 EEC EN 60950 Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 August 1997 Y Ishii President of EPSON EUROPE B V L Maple Rev D A5 size Front 06 13 97 pass ...

Page 5: ... equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere ...

Page 6: ...s an die Stromversorgung muß sichergestellt werden daß die Gebäudeinstallation mit einem 16 A Überstromschalter abgesichert ist Print Head Caution Symbol The symbol on the print head indicates that this part may be hot Never touch the print head just after the printer has been used Let the print head cool for a few minutes before touching it ENERGY STAR Compliance As an ENERGY STAR Partner EPSON h...

Page 7: ...he following code Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the Earth symbol G The blue wire must be connected...

Page 8: ...necting the Printer to Your Computer 1 10 Chapter 2 Setting Up Your Software For Windows 95 Users 2 2 Installing the printer driver using My Computer 2 2 Installing the printer driver using plug and play 2 3 Using the printer driver 2 5 Installing EPSON Status Monitor 2 2 8 For Windows 3 1 Users 2 9 Installing the printer driver using Program Manager 2 9 Using the printer driver 2 10 For Windows N...

Page 9: ...3 10 Using Continuous Paper 3 13 Positioning your continuous paper supply 3 13 Loading continuous paper with the tractor 3 14 Using the tear off function 3 20 Removing continuous paper 3 23 Using Special Paper 3 24 Multi part forms 3 24 Labels 3 25 Envelopes 3 26 Postcards 3 28 Overlapping multi part forms 3 29 Continuous forms with labels 3 31 Overlapping multi part forms with labels 3 33 Switchi...

Page 10: ...tatus Monitor 2 5 2 Understanding the EPSON Status Monitor 2 window 5 2 Getting detailed printer status information 5 6 Using the Background Monitoring Feature 5 8 Setting monitoring preferences 5 8 Using the background monitoring icon 5 10 Chapter 6 Using Printer Options Cut Sheet Feeder 6 2 Installing the cut sheet feeder 6 2 Loading paper with the cut sheet feeder 6 5 Loading paper manually fro...

Page 11: ...er handling 8 9 Operation 8 17 Printout 8 19 Clearing a Paper Jam 8 24 Using Bidirectional Adjustment Mode 8 25 Appendix A Specifications Technical Specifications A 2 Printing A 2 Paper A 4 Mechanical A 15 Electrical A 16 Environmental A 16 Safety approvals A 17 CE marking A 17 Parallel Interface Specifications A 18 Forward channel A 18 Reverse channel A 18 Serial Interface Specifications A 19 Opt...

Page 12: ... Customer Support C 3 Faxon EPSON C 3 EPtec Bulletin Board Service for latest drivers and utilities C 4 World Wide Web C 4 For Australian Users C 5 EPSON FAXBACK C 5 EPSON Bulletin Board System C 5 Internet URL http www epson com au C 5 Your dealer C 5 EPSON Helpdesk C 6 For Singapore Users C 6 For Hong Kong Users C 7 Internet home page C 7 Electronic bulletin board system C 7 Technical Support Ho...

Page 13: ...ne original plus up to six copies labels envelopes postcards overlapping forms and continuous forms with labels High precision printouts even on multi part forms made possible by keeping the paper flat not rolled during printing Easy paper handling for both single sheets and continuous paper An AUTO function on the paper thickness lever that automatically compensates for the thickness of paper in ...

Page 14: ... more than one computer at a time and the printer switches from one to the other as it receives data Software including a printer driver and a remote control panel utility that lets you change printer settings quickly and easily For Windows 95 users the EPSON Status Monitor utility This program monitors printer status alerts you when printer errors occur and provides simple troubleshooting tips Op...

Page 15: ...plains how to load and use single sheets continuous paper and other types of paper Chapter 4 Controlling the Printer contains information on controlling the printer using the control panel To change many of the printer s default settings see SelecType in this chapter Chapter 5 Using EPSON Status Monitor 2 explains how to use the EPSON Status Monitor 2 utility for Windows 95 Chapter 6 Using Printer...

Page 16: ... the best ways for getting help and more information about EPSON products and services A Glossary and an Index are provided at the end of this manual Warnings Cautions and Notes w Warnings must be followed to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer L Maple Rev D A5 size In...

Page 17: ...ing the Printer 1 2 Choosing a Place for the Printer 1 3 Assembling the Printer 1 5 Installing the ribbon cartridge 1 5 Attaching the paper guides 1 8 Plugging In the Printer 1 9 Connecting the Printer to Your Computer 1 10 1 R Maple Rev D A5 size Chapter 1 97 06 17 pass 0 Setting Up the Printer 1 1 ...

Page 18: ...he plug you have is the right one for your location You must remove all protective materials packed around and inside your printer before you set it up and turn on the power Follow the directions on the Notice Sheet packed with the printer to remove these materials Save all packing and protective materials in case you need to ship the printer in the future It should always be transported in its or...

Page 19: ... for the Printer Follow the guidelines below when selecting a location for your printer Place the printer on a flat stable surface The printer will not operate properly if it is tilted or at an angle Place the printer where you can easily connect it to a network interface cable if necessary Leave adequate room around the printer for easy operation and maintenance as shown below Place the printer n...

Page 20: ...s that can cause voltage fluctuations Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Use a grounded power outlet do not use an adapter plug Make sure the paper path is clear and unobstructed before you print on continuous paper See 3 13 for details Using a printer stand If you plan to use a p...

Page 21: ... into an electrical outlet To install the ribbon cartridge remove it from its packaging and then follow these steps 1 Hold the center of the front edge of the printer cover not the right side and lift gently up and away from you 2 Open the paper bail Me 7 Me 008n 1 R Maple Rev D A5 size Chapter 1 97 06 17 pass 0 Setting Up the Printer 1 5 ...

Page 22: ...artridge with the exposed ribbon down and the ribbon tightening knob facing you As shown below guide the ribbon under the print head and snap the cartridge into place from left to right so that the tabs on both sides of the cartridge fit into the notches in the cartridge holder Then pivot the bottom of the cartridge into place Me 9 Me 10 L Maple Rev D A5 size Chapter 1 97 06 17 pass 0 1 6 Setting ...

Page 23: ...ening knob again to remove any slack in the ribbon and to make sure the ribbon moves freely 6 Close the paper bail and the printer cover Me 11 Me 12 1 R Maple Rev D A5 size Chapter 1 97 06 17 pass 0 Setting Up the Printer 1 7 ...

Page 24: ...rizontally with both hands Slide the slots on both sides of it onto the mounting pegs in the printer as shown below Then lower it until it locks into place 2 In the same way place the rear paper guide clips over the mounting pins and bar then lower it until it locks into place Me 013n Me 14 L Maple Rev D A5 size Chapter 1 97 06 17 pass 0 1 8 Setting Up the Printer ...

Page 25: ...r cord matches your electrical outlet c Caution It is not possible to change the printer s voltage If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 3 If the power cord is not attached to the printer plug the appropriate end into the AC inlet on the back of the printer 4 Plug the power cord into a properly grounded electrical...

Page 26: ...ptional interfaces To connect the printer to your computer using the built in parallel or serial interface follow the steps below 1 Make sure both the printer and computer are turned off 2 Plug the cable connector securely into the appropriate interface connector as shown below parallel interface Squeeze the wire clips together until they lock in place on both sides of the connector parallel inter...

Page 27: ... interface replace the lock nuts with the optional lock nuts provided with the printer 3 If your cable has a ground wire connect it to the printer s ground connector as shown below 4 Plug the other end of the cable into the computer serial interface connector me 20 1 Me 20 2 Me 21 1 R Maple Rev D A5 size Chapter 1 97 06 17 pass 0 Setting Up the Printer 1 11 ...

Page 28: ...al communication settings match those on your computer See SelecType on page 4 8 for more information Now that the printer hardware is set up see Chapter 2 for instructions on installing and using the printer software L Maple Rev D A5 size Chapter 1 97 06 17 pass 0 1 12 Setting Up the Printer ...

Page 29: ...s Monitor 2 2 8 For Windows 3 1 Users 2 9 Installing the printer driver using Program Manager 2 9 Using the printer driver 2 10 For Windows NT 4 0 Users 2 13 Installing the printer driver 2 13 Using the printer driver 2 14 For Windows NT 3 5x Users 2 17 Installing the printer driver 2 17 Using the printer driver 2 18 For DOS Program Users 2 21 Installing the printer driver 2 21 Using the printer u...

Page 30: ... 2 13 for Windows NT 4 0 page 2 17 for Windows NT 3 5x or page 2 21 for DOS programs Note Before you install the printer software it is best to make backup copies of the EPSON printer software disks For Windows 95 Users Follow the steps below to install the printer driver for Windows 95 For instructions on installing the EPSON Status Monitor 2 utility see page 2 8 Installing the printer driver usi...

Page 31: ...nitors the status of your printer alerts you when errors occur and provides you with troubleshooting tips See page 2 8 for instructions on installing the Status Monitor Installing the printer driver using plug and play Note You can install the printer driver using plug and play only if your computer has an IEEE 1284 compatible bidirectional parallel port See your computer documentation for more in...

Page 32: ...disk provided by hardware manufacturer radio button Note The next time you turn on your computer after you install the driver Windows 95 may display the New Hardware Found screen again If this happens select the Do not install a driver radio button and then click OK This screen will not appear again 6 Click OK You see the Install From Disk screen 7 Insert Disk 1 of your printer driver software in ...

Page 33: ...h your document requirements While many Windows applications override the printer settings made with the driver some do not See this section for instructions on how to access the printer driver check the printer driver settings and change settings if necessary Accessing the printer driver from Windows applications When you access the printer driver from a Windows application any settings you make ...

Page 34: ...nter driver from the Start menu follow these steps 1 Click the Start button and then point to Settings 2 Click Printers 3 Right click your printer icon and click Properties The Properties window appears 4 The Paper and Graphics menus contain the printer driver settings Click the tabs at the top of the window to open these menus Checking and changing printer driver settings Before printing check th...

Page 35: ...u can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want The display to the left of the dithering options shows the effect of your setting Intensity Move the slider to make your printout lighter or darker Color Press the Color button to open the Color dialog box where you can select Color control and Color rende...

Page 36: ...again after completing the driver installation 1 Insert the Disk 1 of the EPSON Status Monitor 2 software in a floppy disk drive 2 Click START and Run 3 Type A SETUP if you inserted the driver disk in a drive other than drive A substitute the appropriate letter and click OK 4 Follow the on screen instructions then click FINISH to complete the installation procedure See Chapter 5 Using EPSON Status...

Page 37: ... window is open 2 Insert the Disk 1 of your printer driver software in a disk drive 3 Choose Run from the File menu The following dialog box appears 4 Type A SETUP If you inserted the driver disk in a drive other than A substitute the appropriate letter Click OK The EPSON Printer Driver Setup dialog box appears run setupn 2 R Maple Rev D A5 size Chapter 2 06 17 97 pass 0 Setting Up Your Software 2...

Page 38: ...the printer driver Before you start printing you should make sure that the printer driver settings match your document requirements While many Windows applications override the printer settings made with the driver some do not See this section for instructions on how to access the printer driver check the printer driver settings and change settings if necessary Accessing the printer driver from Wi...

Page 39: ...able in your application software You may need to choose a combination of these options Note Your application software may let you access only a portion of the printer driver Accessing the printer driver from the Control Panel When you access the printer driver from the Windows 3 1 Control Panel the settings you make apply to any Windows applications you open afterward To access the printer driver...

Page 40: ...n the printer If you don t see your paper size use the scroll bar to scroll through the list If your paper size is not included in the list click User Defined Size and enter the paper size in the dialog box that appears Paper Source Click the paper source you want to use Orientation Select Portrait or Landscape The diagram on the screen changes according to the orientation you select To access the...

Page 41: ...vileges Ask your network administrator for more details 1 Make sure Windows NT 4 0 is running and the printer is off 2 Insert the Disk 1 of your printer driver software in a disk drive Double click the My Computer icon and then double click the drive in which you inserted the driver disk 3 Double click the Setup exe icon then select your printer icon in the EPSON Printer Driver Setup dialog box sh...

Page 42: ... you are using The access method explained below is typical for many Windows applications but the way you access your printer driver may differ depending on your application See your application manual for details To access the printer driver select Print Setup or Print from the File menu of your application software If you choose Print Setup you see your application s Print Setup dialog box If yo...

Page 43: ... menus Checking and changing printer driver settings Before printing check that the printer driver settings on the Page Setup and Advanced menus are appropriate for the kind of document you want to print and change settings as needed When you are finished making changes click OK to apply the settings or click Cancel to return the settings to their previous values Page Setup menu Paper Size Select ...

Page 44: ... printing resolution from the Change Setting list box Click Color appearance and select Gray Scale or Color in the bottom of the window Document Double click Halftone Color Adjustment Options to open this dialog box Click Print Text as Graphics or Metafile Spooling and select On or Off in each list box Once you ve verified your printer driver settings you are ready to print If you have any trouble...

Page 45: ...3 5x is running and the Program Manager window is open 2 Insert the Disk 1 of your printer driver software in a disk drive 3 From the File menu select Run You see the Run dialog box In the command line box type A SETUP and click OK If you inserted the driver disk in a drive other than A substitute the appropriate letter runnt 2 R Maple Rev D A5 size Chapter 2 06 17 97 pass 0 Setting Up Your Softwa...

Page 46: ...he printer settings made with the driver some do not See the following for instructions on how to access the printer driver check the printer driver settings and make settings if necessary Accessing the printer driver from Windows applications When you access the printer driver settings from a Windows application any settings you make apply only to the application you are using The access method e...

Page 47: ...rtion of the printer driver Accessing the printer driver from the Control Panel When you access the printer driver from the Windows NT 3 5x Control Panel the settings you make apply to any applications you open afterward To access the printer driver from the Control Panel follow these steps 1 In the Main window double click the Print Manager icon The Print Manager window appears 2 Make sure your p...

Page 48: ... orientation you select Advanced Document Properties dialog box Graphics Click the printing resolution you want Resolution If you don t see your resolution select it from the Graphics Resolution list Color Click the Color radio button when you print in color Optimization Turn the Print Text as Graphics setting on or off If you need to make settings for contrast brightness input RGB Gamma and so fo...

Page 49: ...n the procedure If the list in your application does not include the DLQ 3000 printer choose the first available printer from this list DLQ 3000 LQ 2070 LQ 2170 LQ 1170 LQ 1070 1070 DLQ 2000 LQ 1060 LQ 1050 LQ 2550 LQ 2500 If none of these printers is listed choose the first one available from the following LQ EX FX LX RX MX EPSON printer Standard printer Draft printer 2 R Maple Rev D A5 size Chap...

Page 50: ...multi part forms with labels Installing the printer utilities Follow the steps below when installing the EPSON Remote and EPSON Label Form utilities 1 Insert the Disk 1 of your printer driver software into your computer s disk drive 2 From the DOS prompt type A SETUP If you inserted the driver disk in a drive other than A substitute the appropriate letter Then press Enter 3 Select your printer s n...

Page 51: ...re the current directory is drive C 2 To access the EPSON Remote utility type PRNSET and press Enter To access the EPSON Label Form utility type EPUTIL EPLABEL and press Enter 3 Follow the on screen instructions to use the utilities 2 R Maple Rev D A5 size Chapter 2 06 17 97 pass 0 Setting Up Your Software 2 23 ...

Page 52: ...L Maple Rev D A5 size Chapter 2 06 17 97 pass 0 2 24 Setting Up Your Software ...

Page 53: ...13 Loading continuous paper with the tractor 3 14 Using the tear off function 3 20 Removing continuous paper 3 23 Using Special Paper 3 24 Multi part forms 3 24 Labels 3 25 Envelopes 3 26 Postcards 3 28 Overlapping multi part forms 3 29 Continuous forms with labels 3 31 Overlapping multi part forms with labels 3 33 Switching Between Continuous Paper and Single Sheets 3 36 Switching to single sheet...

Page 54: ...w clean paper that meets the paper specifications described on page A 4 Selecting a Paper Feeding Method Your printer can accommodate a variety of paper types through four paper feeding methods front and rear paper guides tractor or optional cut sheet feeder The paper feeding method you select depends on the type of paper you want to use For all four paper feeding methods the printer prints on the...

Page 55: ...nt paper guide rear paper guide optional cut sheet feeder Continuous paper includes labels multi part forms continuous forms with labels overlapping multi part forms and overlapping multi part forms with labels Single sheets includes envelopes postcards and single sheet multi part forms You can use only single sheet multi part forms that are glued at the top of the forms in the optional cut sheet ...

Page 56: ...sition for loading single sheets including envelopes and postcards from a paper guide or the optional cut sheet feeder Tractor feeding position for loading continuous paper including labels and overlapping forms from the tractor Paper release position for removing paper from the printer manually when a paper jam error ocurrs For more information see Clearing a Paper Jam on page 8 24 Me 30 2 2 2 3 ...

Page 57: ...the paper thickness lever to the appropriate position referring to the table on the next page The higher the number you set the paper thickness lever to the wider the space between the platen and print head If your printout appears faint or characters seem skipped or missing this setting may be too high On the other hand if the setting is too low your printout may appear smudged the paper may not ...

Page 58: ...5 to 9 Postcards 3 Continuous forms with labels Auto Overlapping multi part forms Auto Overlapping multi part forms with labels Auto For this paper make the thickness settings using the EPSON Label Form Utility See page 2 23 for instructions on accessing the utility cCaution Do not set the paper thickness lever to AUTO when using labels whose backing sheet is exposed Set it to the appropriate posi...

Page 59: ...you load long paper for example legal size paper leave enough space at the back of the printer so that the paper is not obstructed Loading single sheets from the front 1 Make sure the front paper guide is attached as described on page 1 8 Then close the tractor unit sprocket covers located on the back of your printer and push down the sprocket lock levers to lock the sprocket units in place 2 Set ...

Page 60: ...as they will go You may need to slightly lift the right edge guide to move it over the edge guide mark 5 Push down on the left edge guide lock to unlock the left edge guide and while adjusting the left edge guide to match the width of your paper insert a sheet of paper between the edge guides until it meets resistance Be sure to load your paper printable side up Then push up on the left edge guide...

Page 61: ... the way into the printer again If you need to adjust the position of the paper after it is loaded see Adjusting the printing position on page 3 38 To move and save the loading position of the paper use the SelecType T Margn Manual F setting For more information on SelecType settings see page 4 8 After printing a sheet the printer ejects it onto the front paper guide and the Paper Out and Pause li...

Page 62: ...Push the paper thickness lever to the single sheet position 3 Pull out the front paper guide extension until it is fully extended if you plan to stack the printed sheets 4 Turn on the printer The Power light comes on Me 50 Me 51 L Maple Rev D A5 size Chapter 3 97 06 17 pass 0 3 10 Paper Handling ...

Page 63: ... guides as far to the sides as they will go You may need to slightly lift the right edge guide to move it over the edge guide mark 6 While adjusting the left edge guide to match the width of your paper insert the paper between the edge guides printable side up until it meets resistance The printer automatically advances the paper to the loading position The printer is ready to start printing guide...

Page 64: ...r correctly Note If the platen turns without loading the paper completely remove the paper and then insert it all the way into the printer again If you need to adjust the position of the paper after it is loaded see Adjusting the printing position on page 3 38 To move and save the loading position of the paper use the SelecType T Margn Manual R setting For more information on SelecType settings se...

Page 65: ...lt in tractor unit Note See page A 5 for detailed specifications on continuous paper Positioning your continuous paper supply When you load continuous paper make sure you line up your paper supply with the tractor so the paper feeds smoothly into the printer as shown below Me 39 Me 098n 3 R Maple Rev D A5 size Chapter 3 97 06 17 pass 0 Paper Handling 3 13 ...

Page 66: ...r with the tractor 1 Set the paper release lever to the tractor position as shown below 2 Slide the front edge guides as far apart as they can go Me 40 Me 41 L Maple Rev D A5 size Chapter 3 97 06 17 pass 0 3 14 Paper Handling ...

Page 67: ...lling it toward the printer as shown below and lifting it away from the printer 4 Release the sprocket lock levers by pushing them up Me 42 sprocket lock lever Me 43 1 3 R Maple Rev D A5 size Chapter 3 97 06 17 pass 0 Paper Handling 3 15 ...

Page 68: ...h down the lock lever to lock the sprocket in place Note Printing starts at the arrow mark on the back of the printer The unprintable area is to the left of the arrow mark 6 Slide the right sprocket unit to roughly match the width of your paper but do not lock it arrow mark Me 43 2 Me 43 3 L Maple Rev D A5 size Chapter 3 97 06 17 pass 0 3 16 Paper Handling ...

Page 69: ... Slide the center paper support to the middle between the two sprocket units 8 Open the sprocket covers Me 43 4 sprocket cover Me 44 3 R Maple Rev D A5 size Chapter 3 97 06 17 pass 0 Paper Handling 3 17 ...

Page 70: ...e printable side faces up c Caution Make sure the first sheet of your continuous paper has a clean straight edge so that it can feed smoothly into the printer 10 Close the sprocket covers and push down the sprocket lock lever to lock the sprocket in place Me 45 1 Me 45 2 L Maple Rev D A5 size Chapter 3 97 06 17 pass 0 3 18 Paper Handling ...

Page 71: ...print jobs For more information see the next section Note Always make sure there is at least one more sheet than required continuous paper may not feed properly if it is not fed through the sprocket c Caution Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise you may damage the printer or cause it to lose the top of form position Do not open th...

Page 72: ...atically feeds paper back to the loading position so you can save paper that would normally be lost between documents You can use the tear off function in two ways manually by pressing the Tear Off button on the control panel or automatically by making the appropriate SelecType setting or using EPSON Remote See page 4 8 for information on making SelecType settings If the perforation between pages ...

Page 73: ...ff all printed pages If the perforation is not aligned with the tear off edge adjust the tear off position using the micro feed feature See Adjusting the tear off position on page 3 39 3 When you resume printing the printer feeds the paper back to the top of form position and begins printing You can also manually feed the paper back to the top of form position by pressing the Tear Off button tear ...

Page 74: ...ibed on page 2 23 and follow the on screen instructions While using SelecType mode or the utility also make sure the page length is set correctly for your continuous paper The steps below describe how to use auto tear off 1 When you finish printing on continuous paper the printer advances the perforation of the final printed page to the tear off position 2 Tear off all printed pages If the perfora...

Page 75: ...osition automatically You can turn on the auto tear off function by using SelecType or the EPSON Remote utility For instructions see SelecType on page 4 8 or open EPSON Remote as described on page 2 23 and follow the on screen instructions 2 Tear off the printed pages 3 Press the Load Eject button to feed the continuous paper backward out of the printer and into the standby position 4 To completel...

Page 76: ...r Loading paper from the cut sheet feeder on page 6 5 You can load continuous multi part forms in the same way as you load ordinary continuous paper For instructions see Using Continuous Paper on page 3 13 c Caution When printing on multi part forms make sure that your software settings keep the printing entirely within the printable area of the forms Printing on the edge of a multi part form can ...

Page 77: ...following Your software settings keep the printing entirely within the printable area For information about the printable area see the paper specifications on page A 8 c Caution Printing on the edge of a label can damage the print head The auto tear off function is turned off in SelecType 2 If you use labels whose backing sheet is exposed make sure the paper thickness lever is not set to AUTO Set ...

Page 78: ...the printer but do not press the Tear Off button See the illustration below 2 Press the LF FF button to eject the last label form forward c Caution Do not leave labels loaded in the printer between print jobs they tend to curl and may come off their backing sheet and jam the printer when you resume printing Envelopes You can print on a variety of envelopes by loading them the same way you load sin...

Page 79: ... Single Sheets on page 3 7 or Loading paper from the cut sheet feeder on page 6 5 and load envelopes as shown below Be sure to fold the flap and be careful of the flap s orientation 4 Make sure that the right edge guide is aligned with the arrow on the paper guide and position the left edge guide to match the width of your envelopes from the front paper guide from the rear paper guide Insert envel...

Page 80: ...ation about the printable area see the paper specifications on page A 10 c Caution Printing on the edge of a postcard can damage the print head 2 Select Cards mode using SelecType 2 3 Follow the instructions in Loading single sheets from the front on page 3 7 Loading single sheets from the rear or Loading paper from the cut sheet feeder on page 6 5 4 Make sure that the right edge guide is aligned ...

Page 81: ...nditions Loading overlapping multi part forms 1 Make sure of the following Your software settings keep the printing entirely within the printable area For information about the printable area see the paper specifications on page A 12 and A 13 The paper release lever is set to the tractor position The setting in Page Tractor in SelecType 1 matches the page length of the form you use Note In Overlap...

Page 82: ... on page 3 14 To tear off and eject overlapping multi part forms Always tear off and eject overlapping multi part forms according to the procedure below Note In Overlapping Form mode the Tear Off button is disabled and the Load Eject button only feeds forms forward 1 At the back of your printer tear off the last overlapping multi part form that has entered the printer 2 Press the LF FF button to e...

Page 83: ...nstructions on accessing the utility c Caution Use continuous forms with labels only under normal operating conditions Loading continuous forms with labels 1 Make sure of the following Your software settings keep the printing entirely within the printable area For information about the printable area see the paper specifications on page A 10 and A 11 The paper release lever is set to the tractor p...

Page 84: ...he form is no further than 3 cm to the left of the arrow mark when facing the back of the printer To tear off and eject continuous forms with labels Always tear off and eject continuous forms with labels by following the procedure below Note In NO a mode the Tear Off button is disabled and the Load Eject button only feeds forms forward 1 At the back of your printer tear off the last label form tha...

Page 85: ...abels This kind of continuous paper is a combination of the two types of forms described above Be sure to follow any special instructions intended for either type For this paper make the thickness settings using the EPSON Label Form Utility Read the on screen instructions on this utility See page 2 23 for instructions on accessing the utility c Caution Use overlapping multi part forms with labels ...

Page 86: ...tes the AUTO paper thickness function even though the paper thickness lever may be set to another position 2 Press the Paper Select button to select NO a and make sure the Ready a message appears on the control panel display 3 Follow the instructions in Loading continuous paper with the tractor on page 3 14 c Caution Printing on the edge of overlapping multi part forms with labels can damage the p...

Page 87: ...t has entered the printer 2 Press the LF FF button to eject the last overlapping multi part forms with labels forward 3 To print on another type of paper press the Paper Select button to select NO 0 and make sure the Ready 0 message appears on the control panel display c Caution Do not leave overlapping multi part forms with labels loaded in the printer between print jobs they tend to curl and may...

Page 88: ...N Remote utility the printer advances the paper perforation to the tear off position automatically 2 Tear off the printed pages c Caution Always tear off paper before feeding it backwards feeding too many sheets backwards can cause a paper jam Never feed labels backward using the Load Eject button Tear Off button or knob on the right side of the printer Labels can easily peel off their backing and...

Page 89: ...ch from single sheets to continuous paper follow the steps below 1 If necessary press the Load Eject button to eject the last printed single sheet 2 Make sure continuous paper is loaded in the printer as described under Loading continuous paper with the tractor on page 3 14 3 Move the paper release lever to the tractor position Me 47 Me 040n 3 R Maple Rev D A5 size Chapter 3 97 06 17 pass 0 Paper ...

Page 90: ...actually prints during a print job You can change the current vertical printing position temporarily by using the micro feed feature as described in the steps below Note Your printing position setting is in effect only until the next time you load paper or turn off the printer 1 Make sure the printer is turned on 2 Press the Pause button to stop printing The Pause light comes on 3 Press the d butt...

Page 91: ...r backward until the paper perforation is aligned with the tear off edge Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper 3 Tear off the printed pages 4 When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing Note ...

Page 92: ...L Maple Rev D A5 size Chapter 3 97 06 17 pass 0 3 40 Paper Handling ...

Page 93: ...4 4 Buttons 4 4 Other control panel features 4 7 SelecType 4 8 SelecType overview 4 8 Using SelecType 4 9 Level 1 options 4 12 Level 2 options 4 15 Type Styles 4 20 Character fonts 4 20 Character spacing 4 22 Printing in Color 4 23 Barcode Printing 4 23 4 R Maple Rev D A5 size Chapter 4 97 06 17 pass 0 Controlling the Printer 4 1 ...

Page 94: ...or lights on the control panel let you monitor the current status of the printer The buttons let you control many printer operations The control panel display provides you with current status messages the SelecType features and error messages Pause Load Eject LF FF Tear Off Font Pitch Reset Power Paper Out Paper Select display Me 006n L Maple Rev D A5 size Chapter 4 97 06 17 pass 0 4 2 Controlling...

Page 95: ...g the self test Setting Printing The printer is printing the current default settings Hex Dump The printer is in hex dump mode SelecType 1 The printer is in SelecType Level 1 SelecType 2 The printer is in SelecType Level 2 Bi d adjustment The printer is in Bi d adjustment mode Error messages such as Paper Out which identify maintenance procedures you must perform or error conditions you need to co...

Page 96: ...ata until the input buffer becomes full and the head carriage moves to its home position Tear Off orange On when the printer is in the tear off mode The printer stores any change you make to the tear off position when this light is on Buttons Pause Press this button to temporarily stop printing and press it again to resume printing SelecType Press this button to enter scroll through or exit SelecT...

Page 97: ...F FF line feed form feed Press this button briefly to feed the paper forward one line Hold it down for a few seconds to eject a single sheet or advance continuous paper to the top of the next page You can also use this button to load a single sheet of paper from the optional cut sheet feeder or to feed continuous paper from the standby position to the loading position Font Press this button to sel...

Page 98: ...f and printing positions When you are in the SelecType mode use these buttons to select the next or previous feature or option in the mode For more information see SelecType on page 4 8 l and r Press these buttons in SelecType mode to enter and exit the feature and option menus For more information see page 4 8 Pitch Press this button in SelecType mode to select character pitch For more informatio...

Page 99: ...s you to correct printing alignment problems See Using Bidirectional Adjustment on 8 25 for details Hex dump Load Eject LF FF Prints the data sent to the printer in hexadecimal code which helps experienced users determine the source of some printing problems See Using Hex Dump Mode on 8 6 for details Setting Printing SelecType Hold down the SelecType button while you turn on the printer to print t...

Page 100: ...rs Note You can print out a list of the current default settings by holding down the SelecType button while you turn on the printer The list is printed in the language selected in SelecType Your software program sends printer commands that usually override the SelecType settings If you do not get the results you expect check your software settings first SelecType has two levels Level 1 contains pr...

Page 101: ...e button twice allows you to enter SelecType Level 2 The display shows SelecType 2 Note Pressing SelecType three times consecutively exits SelecType and returns the printer to a standby state 3 Press the r button to enter the setting menu of the selected level The display shows the first setting as follows When you enter Level 1 the display shows T Margin Tractor When you enter Level 2 the display...

Page 102: ... Paper Type T Margn Manual F Overlapping Form T Margin CSF Intensity Mode Character Table Software Page Tractor Auto CR IBM Page CSF A G M IBM B Margin Tractor Interface Line Spacing I F Timeout Left Margin Input Buffer Right Margin Baud Rate Print Direction Parity Auto Tear off Auto LF 0 slash Buzzer Standard Setting Note For details of Level 1 settings see page 4 12 for Level 2 settings see page...

Page 103: ...ry changes 8 When you are satisfied with the SelecType options press SelecType to store your changes in the printer s memory and exit SelecType mode The printer is now ready to accept data and print These settings remain in effect until you change them again Note If you press an unrelated button in SelecType the printer beeps once to indicate it is an incorrect operation To return to the previous ...

Page 104: ...ain 1 Japan Norway Denmark 2 Spain 2 Latin America Korea All other models PC 437 PC850 PC 437 Greek PC 852 PC 853 PC 855 PC 857 PC 864 PC 866 PC 869 ISO Latin 1T ISO 8859 7 MAZOWIA Code MJK Bulgaria Estonia PC774 ISO 8859 2 PC 866 LAT PCAPTEC PC708 PC720 PCAR864 PC860 PC865 PC861 U S A France Germany U K Denmark 1 Sweden Italy Spain 1 Japan Norway Denmark 2 Spain 2 Latin America Korea Page Tractor...

Page 105: ...n each table The character tables you can choose depend on the current printer mode set in the Software setting in SelecType Level 2 The display shows character tables available only in the current printer mode Page tractor You can set the page length of continuous paper loaded in the push tractor If you select Other you enter a submenu in which you can set the page length in 1 6 inch line increme...

Page 106: ...line at the selected line spacing Left margin You can set the left margin of the paper Right margin You can set the right margin of the paper The value is the margin position as measured from column 0 Print direction You can select auto print direction bidirectional printing or unidirectional printing Printing is normally bidirectional however unidirectional printing allows for precise vertical pr...

Page 107: ...tware E ESC P 2 or IBM 2391 Plus Auto CR IBM O Off or On A G M IBM O Off or On Interface A Auto Selection Parallel RS 232C or Optional Slot I F Time out 1 1 10 255 seconds Input Buffer O On or Off Baud Rate 1 19200 300 600 1200 2400 4800 or 9600 bps Parity N None Even or Odd Auto Tear off O Off or On Auto LF O Off or On 0 slash O Off or On Buzzer Off or O On Standard Setting R Ready to restore def...

Page 108: ... you select ESC P 2 the printer operates as an EPSON ESC P 2 printer If you select IBM 2391 Plus the printer operates as an IBM Proprinter 2391 Plus If possible choose an EPSON ESC P 2 printer in your software programs This will allow you to use the most advanced font and graphics handling available Auto CR IBM Turn on this settings to cause the printer to add a carriage return CR command to every...

Page 109: ...s the interface that is receiving data and uses that interface until the end of the print job A print job ends when no data is received from the selected interface for the amount of time specified in the I F time out setting described below This auto interface selection allows you to share the printer among multiple computers without making changes If you connect one computer to the printer you ca...

Page 110: ...inter communicates with your computer at the specified rate Check your computer manual or application program for the correct baud rate setting Your computer and printer should always be set to the same rate Parity Set the parity a method of error detection for serial data transfer if you use the serial interface Check your computer manual or application program for the correct parity setting Your...

Page 111: ...r prints only on one line 0 slash Select the zero character with a slash 0 this feature is on or without a slash 0 this feature is off The slash allows you to easily distinguish between an uppercase letter O and a zero Buzzer Turn this feature on to cause the printer to produce two types of noises when an error occurs See page on 8 4 for more information Standard setting You can restore all settin...

Page 112: ...or initialized Character fonts Your printer has draft and high speed draft fonts nine letter quality fonts and four scalable fonts To select a font with the Font button follow these steps 1 Make sure that the printer is turned on 2 Press SelecType You can use the Font button in either SelecType Level 1 or Level 2 3 Press Font the display first shows the current font with an asterisk 4 Press the d ...

Page 113: ...tation quality documents The ESC P 2 printer control language allows you to use scalable fonts in various sizes ranging from 8 to 32 points in 2 point increments Note Roman T is similar to the Times and Sans Serif H is similar to Helvetica The samples below are the scalable fonts Roman Roman T Sans Serif Sans Serif H 4 R Maple Rev D A5 size Chapter 4 97 06 17 pass 0 Controlling the Printer 4 21 ...

Page 114: ...ngs of 10 12 15 17 20 cpi characters per inch and proportional are available To select a character spacing or pitch with the Pitch button follow these steps 1 Make sure that the printer is turned on 2 Press SelecType You can use the Pitch button in either SelecType Level 1 or Level 2 3 Press the Pitch button the display first shows the current pitch with an asterisk next to it L Maple Rev D A5 siz...

Page 115: ...t in color if you select a printer driver capable of printing in color See Chapter 2 Setting Up Your Software for details on the printer driver See your software manual for details on color printing Note IBM emulation mode does not support color printing Barcode Printing Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts EAN 13 EAN 8 Interleav...

Page 116: ...L Maple Rev D A5 size Chapter 4 97 06 17 pass 0 4 24 Controlling the Printer ...

Page 117: ...Status Monitor 2 5 2 Understanding the EPSON Status Monitor 2 window 5 2 Getting detailed printer status information 5 6 Using the Background Monitoring Feature 5 8 Setting monitoring preferences 5 8 Using the background monitoring icon 5 10 5 R Maple Rev D A5 size Chapter 5 06 17 97 pass 2 Using EPSON Status Monitor 2 5 1 ...

Page 118: ... Monitor 2 software You can also find the EPSON Status Monitor 2 README file located in the Epson folder on your hard drive This file contains the latest information on the Status Monitor Opening and Using EPSON Status Monitor 2 This section describes how to access and use EPSON Status Monitor 2 to get general and detailed printer status information If you have not installed the Status Monitor yet...

Page 119: ...p menu on the next page Menus Printer menu This menu allows you to get detailed information on printer and print job status for any printer you select in the Installed Printers list Click Printer Status for detailed information on the selected printer s status or click Job Status to get details on jobs waiting to print Click Close to close the EPSON Status Monitor 2 window For more information on ...

Page 120: ...and allows you add and delete printers from the Installed Printers list Select a printer from the Installed Printers list and click Monitoring Preferences to turn background monitoring on or off and to adjust the monitoring preferences for the selected printer Click Background Monitoring to turn the Status Monitor s overall background monitoring feature on or off Clicking Select background monitor...

Page 121: ...ame When you install the Status Monitor the names and icons of EPSON printers connected directly to your computer are automatically added to this list You can add or delete printers to be monitored by choosing Add Printer or Delete Printer from the Settings menu To save computer memory delete printers you do not need to monitor Doing so does not remove the printer driver from your computer The ico...

Page 122: ...icking the Printer Name Status and Job Count title bars Getting detailed printer status information You can open the Printer Status window shown below to get more information on the status of a selected printer To open this window double click a printer in the Installed Printers list or select the printer then choose Printer Status from the Printer menu You can also access the Printer Status windo...

Page 123: ... the graphic display changes to reflect the current status of the printer as described in the adjacent message box If a printer error occurs troubleshooting tips appear in the message box at the bottom of this menu Consumables menu This menu gives you information on the amount of paper remaining in the optional cut sheet feeder Printer Information menu If your printer is connected to your computer...

Page 124: ...ing for that printer See the next section for details on using the Monitoring Preferences dialog box to turn on background monitoring and change monitoring preferences for your printer Setting monitoring preferences Follow these steps to turn on background monitoring and set other monitoring preferences for each printer you want to monitor 1 Make sure the Status Monitor s basic background monitori...

Page 125: ... to turn background monitoring on for the selected printer Clicking this option makes the Status Alert options available 5 Click the Status Alert options to specify when you want the Status Alert dialog box to appear The Status Alert displays short messages describing printer status and provides a Details button that allows you to open the Printer Status window for a selected printer 6 Click OK to...

Page 126: ...is pop up menu also allows you to turn off the background monitoring feature If you turn off background monitoring the background monitoring icon disappears from the taskbar To turn background monitoring back on open the Settings menu in the EPSON Status Monitor 2 window point to Background Monitoring and select Monitor from restart or Monitor now Note The background monitoring feature must be tur...

Page 127: ...lling the cut sheet feeder 6 2 Loading paper with the cut sheet feeder 6 5 Loading paper manually from the front paper guide 6 9 Switching between the tractor and the cut sheet feeder 6 10 Interface Cards 6 11 Installing an interface card 6 12 6 R Maple Rev D A5 size Chapter 6 06 17 97 pass 0 Using Printer Options 6 1 ...

Page 128: ...paper See page A 19 for information on the types and quantity of paper that can be loaded with the cut sheet feeder Installing the cut sheet feeder Install the cut sheet feeder as follows 1 Make sure the printer is turned off 2 Assemble the cut sheet feeder by following the instructions provided in the documentation that comes with the feeder 3 Remove the rear paper guide if attached Note Store th...

Page 129: ...ce you will need them if you remove the cut sheet feeder 5 Close the sprocket covers if they are open and lock the sprocket units by pushing down the lock levers if necessary Note You do not need to remove your continuous paper from the tractor to use the cut sheet feeder For information on switching between the cut sheet feeder and continuous paper see page 6 10 6 Set the paper release lever to t...

Page 130: ...n each side of the feeder over the mounting posts on the printer Lower the cut sheet feeder until it rests on the printer 8 Plug the cable connector of the cut sheet feeder in the printer Me 61n Me 62n L Maple Rev D A5 size Chapter 6 06 17 97 pass 0 6 4 Using Printer Options ...

Page 131: ...eeder reverse the steps above Loading paper with the cut sheet feeder This section describes how to load paper in the cut sheet feeders For single sheet multi part forms use only the type that are glued at the top of the forms To avoid paper jams do not allow too many printed sheets to be stacked on the front paper guide at one time Remove the stack when it is half as thick as the paper loading li...

Page 132: ...lows 1 Pull paper set lever forward until the paper guides retract to allow paper loading 2 Release the paper guide lock levers by pulling them forward Me 64na Me063 1a L Maple Rev D A5 size Chapter 6 06 17 97 pass 0 6 6 Using Printer Options ...

Page 133: ...ur paper 4 Slide the center support midway between the paper guides 5 Fan a stack of paper then tap the sides and bottom of the stack on a flat surface to even it up See page A 19 for information on the types and quantity of paper that can be loaded with the cut sheet feeder c Caution Do not use labels in the cut sheet feeder Me063 2n Me 062 2 6 R Maple Rev D A5 size Chapter 6 06 17 97 pass 0 Usin...

Page 134: ...f the guide allows the paper to move up and down freely Then lock the left guide in place Note Load paper with the printable side up If you are using pre printed forms load the forms top down 7 Push back the paper set levers to clamp the paper against the guide rollers Me 65na Me 66na L Maple Rev D A5 size Chapter 6 06 17 97 pass 0 6 8 Using Printer Options ...

Page 135: ... page 3 38 To move and save the loading position of the paper use the SelecType T Margin CSF setting For more information on SelecType settings see page 4 8 When loading from the cut sheet feeder in Cards and Envelopes modes SelecType T Margin CSF setting value should be automatically set to 4 2 mm or more Loading paper manually from the front paper guide The cut sheet feeder s single sheet loadin...

Page 136: ...aper guide The printer automatically advances the paper and resumes printing Switching between the tractor and the cut sheet feeder You can easily switch between continuous paper loaded from the tractor and single sheets loaded from the cut sheet feeder without removing your continuous paper as described below Switching to continuous paper Follow the steps below to switch to continuous paper loade...

Page 137: ...t feeder Interface Cards You can use optional interface cards to supplement your printer s built in parallel interface The EPSON interface cards below are compatible with your printer Not all interfaces are available worldwide Model number Card type C82307 C82308 32KB intelligent serial interface C82310 C82311 32KB intelligent parallel interface C82312 LocalTalk interface C82313 32KB IEEE 488 inte...

Page 138: ...ug the printer s power cord and disconnect the interface cable 2 Remove the screws securing the shield plate to the back of the printer and remove the plate 3 Slide the interface card along the slots on both sides of the interface compartment Firmly push in the card to make sure the connector at the back of the card is fully inserted into the printer s internal socket Me 57 Me 58 L Maple Rev D A5 ...

Page 139: ... Note Store the shield plate in a safe place you will need to reattach it if you remove the interface card To remove the interface card reverse the steps above Me 59 6 R Maple Rev D A5 size Chapter 6 06 17 97 pass 0 Using Printer Options 6 13 ...

Page 140: ...L Maple Rev D A5 size Chapter 6 06 17 97 pass 0 6 14 Using Printer Options ...

Page 141: ...gn off Takata _______ Kimura _______ Grady _______ Norum _______ Replacing the Ribbon Cartridge 7 2 Cleaning the Printer 7 5 Transporting the Printer 7 6 Maintenance 7 R Maple Rev D A5 size Chapter 7 97 06 17 pass 0 Maintenance and Transportation 7 1 ...

Page 142: ...peration and long life of the print head and other printer parts Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties To replace the ribbon cartridge follow these steps 1 Turn on the printer 2 Press the Pause button the print head moves to the middle and stops 3 Turn off the printer Then open the printer cover and the paper bail w Warning If t...

Page 143: ...ge out of the printer 5 Remove the new ribbon cartridge from its package and turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon Me 68 Me 9b Maintenance 7 R Maple Rev D A5 size Chapter 7 97 06 17 pass 0 Maintenance and Transportation 7 3 ...

Page 144: ...dge into place so that the tabs on both sides of the cartridge fit into the notches in the cartridge holder 7 Turn the ribbon tightening knob again to remove any slack in the ribbon and to make sure the ribbon moves freely 8 Close the paper bail and the printer cover Me 10 Me 11 L Maple Rev D A5 size Chapter 7 97 06 17 pass 0 7 4 Maintenance and Transportation ...

Page 145: ...loth dampened with mild detergent dissolved in water Keep the printer cover closed to prevent water from getting inside the printer c Caution Never use alcohol or thinners to clean the printer these chemicals can damage the printer components as well as the case Be careful not to get water on the printer mechanism or electronic components Do not use a hard or abrasive brush Do not spray the inside...

Page 146: ...t feeder is installed remove it w Warning If the printer has been used recently the print head may be hot Let it cool before attempting to remove the ribbon cartridge 3 Remove the paper guide Remove the ribbon cartridge as described in steps 3 through 4 of Replacing the Ribbon Cartridge on page 7 2 Then close the printer cover 4 Repack the printer ribbon cartridge paper guide and power cord in the...

Page 147: ...r Indicators 8 3 Printing a Self Test 8 5 Using the Hex Dump Mode 8 6 Problems and Solutions 8 7 Power supply 8 8 Paper handling 8 9 Operation 8 17 Printout 8 19 Clearing a Paper Jam 8 24 Using Bidirectional Adjustment Mode 8 25 8 Troubleshooting R Maple Rev D A5 size Chapter 8 06 17 97 pass 0 Troubleshooting 8 1 ...

Page 148: ... may want to use this mode to pinpoint communication problems Problems and solutions This section describes how to solve problems with the power supply paper handling printer operation and the quality of the printout Clearing a paper jam This section shows you how to clear a paper jam Using bidirectional adjustment mode This section explains how to use the bidirectional adjustment feature to ensur...

Page 149: ... is not loaded correctly Remove and reload your paper correctly then press the Pause button See Chapter 3 for instructions on how to load the type of paper you want to use n Pause Wrong Paper Size The paper type loaded in your printer differs from that registered with the EPSON Label Form Utility Load the same type of label paper you previously registered with the EPSON Label Form Utility or use t...

Page 150: ... Turn off your printer and remove the jamed paper using the knob on the right side of the printer f Pause Please Wait T The print head is overheated Wait a few minutes the printer resumes printing automatically once the print head cools f Paper Out f Pause Please Turn Off An unknown printer error has occurred Turn off the printer and leave it off for several minutes then turn it on again If the er...

Page 151: ...formation on loading and using single sheet paper To perform a self test follow these steps 1 Make sure paper is loaded in the paper guide and the paper release lever is set to the correct position for your paper Then turn off the printer c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 To print the test using t...

Page 152: ...stop printing and the Load Eject button to eject the printed page before you turn off the printer Using the Hex Dump Mode If you are an experienced user or a programmer print a hexadecimal dump to isolate communication problems between the printer and your software program In hex dump mode the printer prints all data it receives from the computer as hexadecimal values To print a hex dump follow th...

Page 153: ... the right column as ASCII characters Nonprintable codes such as control codes are represented by dots 4 To exit the hex dump mode and continue printing normally press the Pause button and eject any paper with the Load Eject button if necessary or turn off the printer Problems and Solutions This section divides printer problems into four categories Power supply page 8 8 Paper handling page 8 9 Ope...

Page 154: ... power cord to an electrical outlet with the wrong voltage for your printer The printer does not work and the control panel lights are off Cause What to do The printer is turned off Turn on the printer The Power light comes on The power cord is not properly plugged into the electrical outlet or if your power cord is not permanently attached to your printer the power cord is not properly plugged in...

Page 155: ...aper release lever to the single sheet position and insert a new sheet See page 3 23 for information on removing continuous paper The paper release lever is set to the tractor position Set the paper release lever to the single sheet position See Setting the paper release lever on page 3 4 The platen does not rotate and the printer does not feed the paper Cause What to do The paper on the paper gui...

Page 156: ... the paper guide and install it as described in Attaching the paper guide on page 1 8 The edge guides are not positioned correctly Move the edge guides so that they match the width of your paper You may not be using the right type of paper for the printer Be sure you re using the right type of paper See the paper specifications on page A 4 The paper is old or creased Use only new clean sheets of p...

Page 157: ...ou are printing a multiple page document insert a new sheet of paper into the paper guide The Pause light goes out and the printer automatically loads the paper and resumes printing Continuous paper The printer does not load continuous paper Cause What to do The paper release lever is set to the single sheet position Set the paper release lever to the tractor position See Setting the paper release...

Page 158: ... by a cable or some other object The paper supply is not aligned with the printer Make sure you align your paper supply with the paper loaded in the tractor so the paper feeds smoothly into the printer See Positioning your continuous paper supply on page 3 13 The paper supply is too far away from the printer Make sure that your paper supply is within 1 meter 3 feet of the printer The holes on the ...

Page 159: ... you print several pages Cause What to do The paper size setting in your application or the printer driver may not match the size of the paper you are using Check the paper size setting in your application or the printer driver The printer s page length setting may not match the size of the paper you are using Check the Page Tractor setting using the SelecType mode or the EPSON Remote utility See ...

Page 160: ...e printer utilities on page 2 22 The printer does not eject your continuous paper properly Cause What to do You may be trying to feed too much paper backward If you are using normal continuous paper tear off the last printed page and press the Load Eject button to feed the paper backward If you are using labels tear off the paper entering the printer and then press the LF FF button to feed the lab...

Page 161: ...eder on page 6 2 The paper release lever is set to the tractor position Set the paper release lever to the single sheet position See Setting the paper release lever on page 3 4 The right and left paper guides are too close to the paper stack preventing the paper from feeding smoothly Adjust the paper guides to match the width of your paper Paper is jammed inside the printer Clear the paper jam as ...

Page 162: ...ur paper The paper is old or creased Use only new clean sheets of paper You may not be using the right type of paper for the cut sheet feeder For example your paper may be too heavy or too light Make sure your paper meets the requirements of your printer and cut sheet feeder See the paper specifications and the optional cut sheet feeder specifications on page A 19 When the printer ejects the paper...

Page 163: ... printer driver The printer does not load the paper you want when you switch between the cut sheet feeder and the tractor Cause What to do The paper release lever is set incorrectly Set the paper release lever correctly for tractor feeding for single sheet feeding and for clearing a paper jam Operation The Pause light is off but the printer does not print Cause What to do The interface cable is no...

Page 164: ... position and load paper in the current paper source Press the Pause button to resume printing Paper on the front or rear paper guide is positioned too far to the left right or inside for the paper sensor to detect it Move the paper a little to the right left or inside When it is positioned properly the Paper Out and Pause lights go off The printer sounds like it is printing but nothing prints Cau...

Page 165: ...o do The print head is overheated Wait a few minutes the printer resumes printing automatically once the print head cools Printout Part of the printout is missing or dots are missing in random positions Cause What to do The ribbon cartridge is not installed properly Reinstall the ribbon cartridge as described on page 1 5 There is too much slack in the ribbon or the ribbon has come loose Remove any...

Page 166: ...aracters are printed Cause What to do Your printer and the computer may not be communicating correctly Make sure that you use the correct interface cable and that the communications protocol is correct See page 1 10 and your computer documentation If you installed the optional serial interface card also see page 6 11 The wrong character table is selected in your software Select the correct charact...

Page 167: ...oftware to select the font Printing starts too high or too low on the page Cause What to do The paper size settings in your application software do not match the size of the paper loaded in the printer Change the paper size settings in your application software or printer driver to match the size of the paper you are using The top margin or loading position setting is incorrect Check and adjust th...

Page 168: ...to line feed option in the SelecType mode or the EPSON Remote utility so that the printer automatically adds a line feed code to each carriage return See SelecType on page 4 8 or Using the printer utilities on page 2 22 The printout has extra blank lines between lines of text Cause What to do Two line feed commands are being sent at the end of each line of text Turn off the auto line feed option i...

Page 169: ...age 2 22 Printing starts lower on the page than you expect or the bottom of a page is printed at the top of the next page Cause What to do The lines per page top and bottom margin or form length setting is incorrect Adjust these settings in your application software as follows If your application software has a lines per page setting set it to 66 for letter size paper or 70 for A4 size paper If yo...

Page 170: ...rrect this problem See Using Bidirectional Adjustment on page 8 25 Clearing a Paper Jam To clear a paper jam follow these steps 1 Turn off the printer 2 Set the paper release lever to the release position 3 Open the printer cover 4 If continuous paper is jammed in the printer tear off the fresh supply at the back of the printer Me 73 L Maple Rev D A5 size Chapter 8 06 17 97 pass 0 8 24 Troubleshoo...

Page 171: ... the printer s bidirectional adjustment mode to correct this problem During bidirectional adjustment the printer prints three sheets of alignment patterns Draft Bit Image and LQ As described below you select the best alignment pattern from each sheet Follow the steps below to perform bidirectional adjustment Note To print the instruction sheet and alignment patterns you need four sheets of A3 size...

Page 172: ... to specify the pattern number you want in the control panel display 3 Press the r button to save your selection and print the next set of alignment patterns Then repeat step 2 to select the best alignment pattern 4 Press the r button again to save your selection and print the final set of alignment patterns 5 Select the best pattern in the final set of alignment patterns as described in step 2 an...

Page 173: ...per A 4 Mechanical A 15 Electrical A 16 Environmental A 16 Safety approvals A 17 CE marking A 17 Parallel Interface Specifications A 18 Forward channel A 18 Reverse channel A 18 Serial Interface Specifications A 19 Optional Cut Sheet Feeder Specifications A 19 A R Maple Rev D A5 size Appendix A 06 17 97 pass 0 Specifications A 1 ...

Page 174: ...ect the print speed Print direction Bidirectional logic seeking for text and graphics printing Unidirectional text or graphics printing can be selected using software commands Line spacing 1 6 inch 1 8 inch or programmable in 1 360 inch increments Paper feed speed Continuous 6 inches second Intermittent 42 ms line at 1 6 inch line spacing Printable columns Characters per inch Maximum printed chara...

Page 175: ... sizes EPSON Roman 10 5 8 to 32 points in 2 point increments EPSON Sans Serif 10 5 8 to 32 points in 2 point increments EPSON Roman T 10 5 8 to 32 points in 2 point increments ESPON Sans Serif H 10 5 8 to 32 points in 2 point increments Barcode fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET Character tables One italic and 10 graphics character tables There are 19 graphi...

Page 176: ...eet feeder Length 92 to 420 mm 3 6 to 16 5 inches 92 to 364 mm 3 6 to 14 3 inches When loading single sheets and single sheet multi part forms that are glued at the top of the form from the cut sheet feeder Thickness single sheets 0 065 to 0 12 mm 0 0025 to 0 0047 inch multi part forms 0 12 to 0 53 mm 0 0047 to 0 021 inch Weight single sheets 52 to 105 g m2 14 to 27lb multi part forms 40 to 58 g m...

Page 177: ...erforations do not have this restricted area printable area A A C B A 0 mm 0 inch or more B 3 0 mm 0 118 inch or more 31 mm 1 22 inches or more for A3 size landscape paper C 3 0 mm 0 118 inch or more 20 mm 0 787 inch or more for A3 size landscape paper The maximum printable width is 346 mm 13 6 inches A 1 A 28 mm 1 1 inches B 3 mm 0 12 inch vertical perforation horizontal perforation crossed perfo...

Page 178: ...6 0 inches Length page 101 6 to 559 mm 4 0 to 22 0 inches Copies 1 original 6 copies when Dark is selected in SelecType 2 Total thickness single sheets 0 065 to 0 12 mm 0 0025 to 0 0047 inch multi part forms 0 12 to 0 53 mm 0 0047 to 0 021 inch Weight single sheets 52 3 to 105 g m2 14 to 27 lb multi part forms 40 to 58g m2 11 to 15 lb weight part Quality Plain paper recycled paper and carbonless m...

Page 179: ... folding part when extended should be 2 mm or less printable area printable area B B A A The minimum top and bottom margins above and below the perforation are 4 2 mm 0 165 inch B The minimum left or right margin is 9 mm 0 354 inch 18mm for the paper whose page width is 406 4 mm 16 inches A A 2test spot gluing 1 inch or less printing side crimping 3 inches or less 1 inch or less 3 inches or less s...

Page 180: ... under the conditions below When using labels whose backing sheet is entirely covered make sure the cuts around the edges of the labels are perforated When using labels whose backing sheet is not covered with the label material see the illustration below and do not set the paper thickness lever to the AUTO position set it manually label 27 mm wrapping drum radius 27 mm wrapping angle 180 wrapping ...

Page 181: ...r the same quality labels with continuous backing sheet Printable area Envelopes Size No 6 165 92 mm 6 5 3 6 inches No 10 241 105 mm 9 5 4 1 inches Thickness 0 16 to 0 52 mm 0 0063 to 0 021 inch Any differences in thickness within the printable area must be less than 0 25 mm 0 0098 inch Weight 45 to 91 g m2 12 to 24 lb Quality Bond envelopes plain envelopes and airmail envelopes not glued on the f...

Page 182: ...abels Same as labels except for the following The label on your form should be placed within the shaded area above but not on the vertical or horizontal perforation B B printable area A 0 mm 0 inch or more The minimum top marging for feeding from the cut sheet feeder is 4 2 mm 0 165 inch B 3 mm 0 118 inch or more A A label A B label continuous forms perforation A C side view Me 201 L Maple Rev D A...

Page 183: ...C A A A 9 mm 0 354 inch or more B 4 2 mm 0 165 inch or more C 25 mm 0 984 inch or more D 45 mm 1 77 inches or more E 3 mm 0 118 inch or more Me 300 A 12 mm 0 47 inch B 44 2 mm 1 74 inches C total thickness 0 53 mm 0 021 inch or less A R Maple Rev D A5 size Appendix A 06 17 97 pass 0 Specifications A 11 ...

Page 184: ...e glue point area backing sheet side view A 13 3 mm 0 51 0 12 inch B 13 3 mm 0 52 inch or less C from perforation to the top of the next overlapping form 3 3 mm 0 13 inch or more D from perforation to the bottom edge of the glue point area 17 mm 0 67 inch or less E total thickness including glue point dilation 0 65 mm 0 026 inch or less B Me 202 B C A A B Me 301 L Maple Rev D A5 size Appendix A 06...

Page 185: ...p of the next overlapping form 3 3 mm 0 13 inch or more F from perforation to the bottom edge of the glue point area 17 mm 0 67 inch or less G from perforation to the bottom edge of the previous overlapping form 13 3 mm 0 52 inch or less H total thickness including glue point dilation 0 65 mm 0 026 inch or less perforation the bottom edge of overlapping form the top of overlapping form the bottom ...

Page 186: ...wn pre printed paper or you can purchase it You cannot preprint in the area with the diagonal shading in the illustrations below and can preprint only with colors whose reflectivity is under 60 for instance black Avoid punching holes in the restricted area below because punctures are also recognized as colors whose reflectivity is under 60 printable area on a label B B E E E E D D C C A A A 19 mm ...

Page 187: ...th 48 dots character black ribbon 6 million characters color ribbon Black 1 5 million characters Magenta 1 1 million characters Cyan 1 1 million characters Yellow 0 8 million characters Total print amount 9 million lines except print head Print head life monochrome 200 million strokes wire color 100 million strokes wire Dimensions and weight with front and rear paper guides Height 285 mm 11 2 inch...

Page 188: ...This product is also designed for IT power system with Phase to Phase voltage 220 240V Environmental Temperature Operation without condensation 5 to 35 C 41 to 95 F 15 to 25 C 59 to 77 F For recycled paper envelopes postcards labels overlapping multi part forms continuous forms with labels and overlapping multi part forms with labels Storage 30 to 65 C 22 to 149 F Humidity without condensation Ope...

Page 189: ...ds EN 60950 TUV NEMKO EMI EN 55022 CISPR Pub 22 class B AS NZS 3548 class B Acoustic noise Approx 55 dB A ISO 7779 pattern CE marking 220 240 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 A R Maple Rev D A5 size Appendix A 06 17 97 pass 0 Specifications A 17 ...

Page 190: ...Transmission mode IEEE 1284 Nibble Mode Adaptable connector 57 30360 Amphenol or equivalent Synchronization Refer to the IEEE 1284 specification Handshaking Refer to the IEEE 1284 specification Signal level IEEE 1284 Level 1 device Data transmission timing Refer to the IEEE 1284 specification Extensibility request The printer responds to the extensibility request in the affirmative when the reques...

Page 191: ...o the optional cut sheet feeder C80683 Note You can load the same types of single sheets single sheet multi part forms envelopes and postcards in the cut sheet feeder as you can load in the front or rear paper guide For paper specifications see page A 4 Capacity Single sheets A3 size paper Up to 130 sheets of 82 g m2 22 lb paper Up to 170 sheets of 64 g m2 17 lb paper Other paper Up to 200 sheets ...

Page 192: ...ion Operation 15 to 80 RH 30 to 60 RH Storage 0 to 85 RH Dimensions and weight including the printer Height 417 mm 16 4 inches Width 678 mm 26 7 inches Depth 673 mm 26 5 inches Weight 18 1 kg 39 9 lb For recycled paper single sheet multi part forms envelopes postcards L Maple Rev D A5 size Appendix A 06 17 97 pass 0 A 20 Specifications ...

Page 193: ...___ Kimura _______ Grady _______ Norum _______ EPSON ESC P 2 Control Codes B 2 Barcode command B 3 IBM 2391 Plus Emulation Control Codes B 6 Character Tables in EPSON ESC P 2 Mode B 7 B R Maple Rev D A5 size Appendix B 06 17 97 pass 0 Command Lists and Character Tables B 1 ...

Page 194: ...SC C 0 ESC Q ESC l ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC 4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC ESC ESC 6 ESC 7 ESC Bit image ESC Graphics ESC G ESC Ba...

Page 195: ...C B n1 n2 k m s v1 v2 c data n n1 256 n2 k Select barcode k 0 EAN 13 1 EAN 8 2 Interleaved 2 of 5 3 UPC A 4 UPC E 5 Code 39 6 Code 128 7 POSTNET m Module width 180 dpi m 2 2 dots 3 3 dots 4 4 dots 5 5 dots s Space adjustment value 3 s 3 1 360 inch units v1 v2 Bar length v1 v2 256 1 180 inch units The v1 and v2 values are ignored when POSTNET is selected The long bar length of POSTNET is always 0 1...

Page 196: ...y The data number of each barcode type is constant The barcode is printed only if the following valid characters are set Barcode type Number of valid characters 1 HEX Number of valid characters 2 HEX EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET 0D 8 2 to FF 0C 0C or 8 1 to FF 2 to FF 6 or 0A or 0C 0C 7 2 to FF 0B 0B or 7 1 to FF 2 to FF 5 or 9 or 0B Number of valid characte...

Page 197: ...ed A barcode is not printed when part of the barcode extends beyond the right margin When barcode data and text data are mixed in a data sequence barcode and text are printed in the same place The start and stop characters of Code 39 are added to human readable characters The initial data of Code 128 Set A B or C is identified as the first data of Code 128 and must be hexadecimal 41 42 and 43 resp...

Page 198: ... CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Barcode ESC f ES...

Page 199: ... are the same as the PC437 table for hex codes 00 through 7F so only the PC437 and italic tables are shown completely The rest of the character tables show only the characters for hex codes 80 through FF The tables with an asterisk after the table name are available only in certain areas PC 437 USA A 7 B R Maple Rev D A5 size Appendix B 06 17 97 pass 0 Command Lists and Character Tables B 7 ...

Page 200: ...PC 850 Multilingual PC 860 Portuguese PC 863 Canadian French PC 865 Norwegian A 8 A 9 A 10 A 11 L Maple Rev D A5 size Appendix B 06 17 97 pass 0 B 8 Command Lists and Character Tables ...

Page 201: ...PC 861 Icelandic BRASCII Brazilian Portuguese Abicomp Brazilian Portuguese ISO Latin 1 A 12 A 13 A 14 A 15 B R Maple Rev D A5 size Appendix B 06 17 97 pass 0 Command Lists and Character Tables B 9 ...

Page 202: ...Roman 8 PC 437 Greek Greek PC 869 Greek A 16 A 17 A 18 A 19 L Maple Rev D A5 size Appendix B 06 17 97 pass 0 B 10 Command Lists and Character Tables ...

Page 203: ...ISO 8859 7 Latin Greek PC 853 Turkish PC 857 Turkish ISO Latin 1T Turkish A 20 A 21 A 22 A 23 B R Maple Rev D A5 size Appendix B 06 17 97 pass 0 Command Lists and Character Tables B 11 ...

Page 204: ...PC 855 Cyrillic PC 866 Russian PC 852 East Europe MAZOWIA Poland A 24 A 25 A 26 A 27 L Maple Rev D A5 size Appendix B 06 17 97 pass 0 B 12 Command Lists and Character Tables ...

Page 205: ...Code MJK CSFR Bulgaria Bulgaria PC 864 Arabic Estonia Estonia A 28 B R Maple Rev D A5 size Appendix B 06 17 97 pass 0 Command Lists and Character Tables B 13 ...

Page 206: ...PC 774 LST 1283 1993 ISO 8859 2 PC 866 LAT Latvian PC APTEC Arabic L Maple Rev D A5 size Appendix B 06 17 97 pass 0 B 14 Command Lists and Character Tables ...

Page 207: ... Arabic PC 720 Arabic PC AR864 Arabic Italic No character is available for hex code 15 in the italic character table B R Maple Rev D A5 size Appendix B 06 17 97 pass 0 Command Lists and Character Tables B 15 ...

Page 208: ... select one of the following international character sets by sending the ESC R command For example when you select Italic France the characters in the France row in the table below are used in the italic character table The following eight international character sets can be selected with the default setting mode or with the ESC R command A 29 A 30 A 31 L Maple Rev D A5 size Appendix B 06 17 97 pa...

Page 209: ...The following seven additional sets can be selected only with the ESC R command A 32 B R Maple Rev D A5 size Appendix B 06 17 97 pass 0 Command Lists and Character Tables B 17 ...

Page 210: ...L Maple Rev D A5 size Appendix B 06 17 97 pass 0 B 18 Command Lists and Character Tables ...

Page 211: ... for latest drivers and utilities C 4 World Wide Web C 4 For Australian Users C 5 EPSON FAXBACK C 5 EPSON Bulletin Board System C 5 Internet URL http www epson com au C 5 Your dealer C 5 EPSON Helpdesk C 6 For Singapore Users C 6 For Hong Kong Users C 7 Internet home page C 7 Electronic bulletin board system C 7 Technical Support Hotline C 7 For Philippines Users C 8 C R Maple Rev D A5 size Append...

Page 212: ...rsion for example 95 or 3 1 you are using Software application s you normally use with your printer and their version number s For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland Epson UK Limited provides a range of customer services and technical support Note For customers in the Republic of Ireland please use the correct dialing...

Page 213: ...acting our Customer Support team please see the Service and Support Information booklet that came with your EPSON product If this booklet is not available details can be found on Faxon EPSON faxback service EPtec Bulletin Board Service or on EPSON s World Wide Web site See below for details Faxon EPSON Contact Faxon EPSON Faxback Service for Literature and specifications on the latest EPSON produc...

Page 214: ...f up to 28 8 Kbps Supported protocols include Xmodem Ymodem and Zmodem See the documentation that came with your communications software and modem for more information When you first connect to the Bulletin Board Service you will be asked for your name company name phone number and a password which you can invent yourself World Wide Web If you can connect to the Internet and have a Web browser you...

Page 215: ...lletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board p...

Page 216: ...desk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For Singapore Users Contact t...

Page 217: ...rsions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support Hotline You can also contact our techn...

Page 218: ... after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 L Maple Rev D A5 size Appendix c 06 17 97 pass 0 C 8 Contacting Customer Support ...

Page 219: ... constitute the set of characters used in a particular language characters per inch cpi A measurement of the size of text characters continuous paper Paper that has sprocket feed holes on both sides is perforated between pages and is supplied in a folded stack Also called fanfold paper continuous forms with labels A kind of continuous paper that has one label on each page This is different from la...

Page 220: ...inting See also high speed draft and letter quality driver See printer driver ESC P Abbreviation for EPSON Standard Code for Printers This is the system of commands your computer uses to control your printer It is standard for all EPSON printers and supported by most application software for personal computers ESC P 2 The enhanced version of the ESC P printer command language Commands in this lang...

Page 221: ...ine feed LF A control code and control panel button that advances the paper one line space loading position The position to which the paper is automatically loaded overlapping multi part forms A kind of continuous paper that provides you with multi part forms The page length of the multi part forms is longer than that of the backing continuous paper So when extended one page s multi part forms ove...

Page 222: ...continuous paper to the tear off position and then feeds the paper back to the top of form position tear off position The position the printer feeds the paper to when you press the Tear Off button or when auto tear off mode is on Using the micro adjust feature you can adjust the position so that the paper s perforation meets the printer s tear off edge top of form position The position on the pape...

Page 223: ...jam 8 24 25 Command lists B 2 6 Connecting the printer to your computer 1 10 12 Continuous forms with labels 3 31 33 loading 3 31 32 Continuous paper 3 13 23 loading 3 14 20 problems 8 11 15 removing 3 23 switching to and from 3 36 38 6 10 11 using the tear off function with 3 20 23 Control codes ESC P 2 B 2 5 IBM 2391 Plus emulation B 6 Control panel functions 4 2 7 buttons 4 4 7 lights 4 4 Custo...

Page 224: ...character sets B 16 17 Italic character table B 15 K Knob 8 25 L Labels 3 25 26 Letter quality printing 4 20 22 LF FF button 4 5 4 7 Lights 4 4 Load Eject button 4 5 4 7 Loading paper continuous forms with labels 3 31 32 continuous paper 3 14 20 envelopes 3 27 from the cut sheet feeder 6 5 9 labels 3 25 manually from the front paper guide 6 9 10 overlapping multi part forms 3 29 30 overlapping mul...

Page 225: ...nt direction setting 4 14 Print head damaged 8 20 overheated 8 4 8 19 warning 1 6 Printer driver accessing Windows 3 1 2 10 11 Windows 95 2 5 6 Windows NT 3 5x 2 18 19 Windows NT 4 0 2 14 15 checking and changing Windows 3 1 2 12 13 Windows 95 2 6 7 Windows NT 3 5x 2 20 Windows NT 4 0 2 15 16 installing for DOS 2 21 22 Windows 3 1 2 9 10 Windows 95 2 2 5 Windows NT 3 51 2 17 18 Windows NT 4 0 2 13...

Page 226: ...7 19 paper handling 8 9 17 power supply 8 8 9 printout 8 19 24 U Unidirectional Uni d printing print direction setting 4 14 Unpacking the printer 1 2 3 Utility EPSON Remote 2 22 23 EPSON Label Form 2 22 23 EPSON Status Monitor 2 2 8 Chapter 5 V Voltage caution 1 3 1 9 mismatched 8 8 W Windows printer driver Windows 3 1 2 9 13 Windows 95 2 2 8 Windows NT 4 0 2 13 16 Windows NT 3 5x 2 17 20 L Maple ...

Page 227: ...No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S ...

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